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A Support website has been set up for our new device range:
support.mezzobyness.com
This site will be updated as necessary and used as the support page for all customers.
Ness Two Way Radio
program Ness Two Way Radio
Within the Mezzo mobile app, follow these steps to connect or include a new device:
at the bottom of the screen
You now have 2 options
8digits
code printed on the device
Tap NEXT and if the ID is valid,
Name the device and tap the
Wave devices
Use this process to connect Z
Wave device, you must have the physical device with you,
turned on and plugged in, and be within range
Within the Mezzo mobile app, follow these steps to connect or include a new device:
‘ at the bottom of the screen
“Ready to learn a new device”
procedure to add the device to the mobile app and Mezzo.
You now have 2 options:
and your device will be set with the default settings.
button and you can edit your device and then tap
“Details Saved”
Mezzo and the mobile app.
How to exclude or reset a Z
Wave devices require a separate command and physical confirmation from the device itself
(usually a button press) in order to be reset (or
Wave device, make sure you’ve uninstalled any configurations
In order to exclude a Z
you, turned on and plugged in, and be within range of the Mezzo.
will prompt for naming the device
from Mezzo, execute the incl
when the device has been successfully added to
“excluded”) and removed from a controller
Wave device, you must have the physical device w
How to Add
Use this process to
1. Tap my Automation.
2. Tap the
3. Tap Ness Wireless
4.
Enter the
Scan the bar
5.
6.
How to Add Z-
Note: In order to include a Z-
devices
devices to Mezzo.
to enter the device IDs either:
TXID that is printed on the device or
.
app
to complete.
-Wave devices to Mezzo.
of the Mezzo.
.
7. Tap my Automation.
8. Tap the ‘Fab
9. Tap Z-Wave devices
10. When you hear
11.
1. Tap the tick
2. Tap the edit
12. You will hear
Z-
(like the Mezzo).
Before removing a Zassociated with the device.
Please Note:
save.
usion
-Wave device
-
ith
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Removing and excluding a device that is already connected
(under settings).
Advanced Settings
and you’ll hear
“Ready to remove a device”
procedure to remove the device from the mobile app and Mezzo.
If Mezzo is the primary controller for your network, resetting it will result in the nodes in
your network being orphaned and it will be necessary after the reset to exclude and re
include all of the nodes in the network. If Mezzo is being used as a secondary controller in
the network, use this procedure to reset this controller only in the event t
primary controller is missing or otherwise inoperable.
How to Factory Reset
Wave system to factory default settings, you must factory reset the
Hub. You can factory reset Mezzo with steps found below.
Resetting Mezzo will restore all factory settings. All device connections, automation,
scenes, configurations, and users associated with that Mezzo will be lost in the reset. All
devices connected to Mezzo will have to be reset or excluded before they can be reconnected.
The steps for resetting and reconnecting each smart device differ. After resetting, you can
removing or excluding a device
Follow these instructions to factory reset all or parts of Mezzo:
(under settings).
Advanced Settings
Factory Default Options
You now have 7 options:
Default General Options
Mezzo. This does not affect devices, users etc.
Default Users & Keys
Default Wireless Devices
p and Mezzo.
Wave Devices
This will remove all scenes from the app and Mezzo.
This will remove all energy entries from the app and Mezzo.
Sign Out
removing all users, scenes, energy entries, devices and general options from the
The Hub will take 5
from Mezzo, execute the exclusion
hat the network
Description
Wave Plus Lifeline
es provided.
Mezzo settings from the app and
Which will remove all the users connected from the app
This will remove all Ness 2 way wireless devices
Wave devices from the app and
This will reset Mezzo to its factory default settings,
1. Tap the Menu button
2. Tap Mezzo
3. Tap
4. Tap Exclude Mode
5. When you hear
Please Note:
Lifeline
Group ID
1
.
“Ready to remove a device”.
Maximum Nodes
5 Z-
-
To reset Mezzo’s Z-
NOTE:
visit our post about
1. Tap the Menu button
2. Tap Mezzo
3. Tap
4. Tap
5.
1.
2.
and Mezzo.
3.
from the ap
4. Default Z-
Mezzo.
5. Default Scenes –
6. Default Energy –
7. Reset All &
.
.
– This will remove all
–
–
– This will remove all Z-
–
and follow the guid
entire
app and Mezzo.
Please Note:
-10 minutes to fully factory reset.
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This is the quick start g
uide that will be given with
each Mezzo.
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FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiated radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user‘s authority to operate the equipment.
RF Exposure Information
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal
operation.
FCC Emissions Complies
FCC Radio equipment and systems - Short range devices Complies
FCC LTE/WCDMAComplies
Applicable standards:
Part 22H/24E, Part 22H/24E/27,
Part15C (Part15.247), Par15C (Part15.249), Par15C (Part15.247), Part2.1091,
Part15B
PTCRB Complies
Applicable standards:
3GPP TS 34.123-1/ EN102 230, 3GPP TS 36.124, CTIA 3.6
AT&T Certified
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