Ness H.264 HD-SDI User Manual

Ness H.264 HD-SDI DVR

REV1.1 Nov11

User’s Manual

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electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ness.

Ness reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing
product development and improvement.

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www.ness.com.au

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Caution and Preventive Tips

• Switch the 115/230V selector to your local voltage standard

• Handle with care, do not drop the unit

• Mount the unit in an equipment rack or place it on a solid, stable surface.

• Indoor use only. Do not place the unit in a humid, dusty, oily, or smoky site.

• Do not place it in an area with poor ventilation or in an area close to fire or other sources of

heat. Doing so may damage the unit as well as cause fire or an electric shock.

• When cleaning is necessary, shut down the system and unplug the unit from the outlet

before uncovering the top cover. Do not use liquid cleaners or aerosol cleaners. Use only a

damp cloth for cleaning.

• Always shut down the system prior connecting or disconnecting accessories, with the

exception of USB devices.

This symbol intends to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the
appliance.

This symbol intends to alert the user to the presence of unprotected “Dangerous
Voltage” within the product’s enclosure that may be strong enough to cause a
risk of electric shock.

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Important Information

Before proceeding, please read and observe all instructions and warnings in this manual.

Retain this manual with the original bill of sale for future reference and, if necessary, warranty

service. When unpacking your unit, check for missing or damaged items. If any item is missing,

or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT. Contact your

dealer for assistance.

Rack Mounting

Consult with the supplier or manufacturer of your equipment rack for the proper hardware and

procedure of mounting this product in a safe fashion. Avoid uneven loading or mechanical

instability when rack-mounting units. Make sure that units are installed to get enough airflow

for safe operation. The maximum temperature for rack-mounted units is 40 °C. Check product

label for power supply requirements to assure that no overloading of supply circuits or over

current protection occurs. Mains grounding must be reliable and uncompromised by any

connections.

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Table of Contents

1. Overview .......................................................................................................................7

2. System Setup................................................................................................................8

2.1 Position the Unit .....................................................................................................8

2.2 Select Video Format ...............................................................................................8

2.3 Connect Devices to the Unit ...................................................................................8

2.4 Rear Panel Connectors ..........................................................................................9

3. General System Setup ...............................................................................................11

3.1 Front Panel Introduction ....................................................................................... 11

3.1.1 LED Definition............................................................................................ 11

3.1.2 Functional Keys .........................................................................................12

3.2 Enter OSD Setup Menu........................................................................................14

3.2.1 User Management .....................................................................................15

3.3 Power On / Shutdown the Unit .............................................................................16

3.3.1 HDD Auto Scan..........................................................................................17

3.4 System Date / Time Setting..................................................................................18

3.4.1 Set Date / Time ..........................................................................................18

3.4.2 Daylight Saving Time .................................................................................19

3.4.3 Network Time Protocol Setup ....................................................................20

3.5 Record Schedule / Quality Setting........................................................................21

3.5.1 Schedule Setup .........................................................................................21

3.5.2 Preset Record Configuration .....................................................................22

3.5.3 Record Event Video Only ..........................................................................22

3.5.4 Data Lifetime Setup ...................................................................................22

3.5.5 Pre-Alarm Recording .................................................................................23

3.5.6 Circular Recording.....................................................................................24

3.5.7 Audio Recording ........................................................................................24

3.5.8 Purge Data.................................................................................................24

3.6 POS Setup ...........................................................................................................25

3.6.1 POS Function ............................................................................................25

3.6.2 POS Overlay..............................................................................................25

3.6.3 Exception POS Setup ................................................................................26

3.6.4 Input Setup ................................................................................................27

4. Basic Operation..........................................................................................................29

4.1 View Live / Playback Video ..................................................................................29

4.1.1 Viewing Modes ..........................................................................................29

4.1.2 Digital Zoom...............................................................................................29

4.1.3 View Live Cameras....................................................................................30

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4.1.4 View Recorded Video ................................................................................30

4.1.5 Taking Snapshots ......................................................................................31

4.2 Sequence Setup ...................................................................................................31

4.3 Search Recorded Video .......................................................................................32

4.3.1 Search by Time..........................................................................................32

4.3.2 Calendar Search........................................................................................33

4.3.3 Search by Event ........................................................................................34

4.3.4 Search by Text ...........................................................................................35

4.4 Video Export.........................................................................................................36

4.4.1 Export from OSD Setup Menu ...................................................................36

4.4.1.1 Select the External Device ...........................................................36

4.4.1.2 Select Video for Exporting............................................................37

4.4.1.3 Digital Signature ...........................................................................38

4.4.1.4 Erase Disc ....................................................................................38

4.4.2 Quick Video Export through Front Panel ...................................................38

4.4.2.1 ezBurn Introduction ......................................................................39

4.4.2.2 Export Normal Video ....................................................................39

4.4.2.3 Export Event Video.......................................................................40

4.5 Dome Control .......................................................................................................40

4.5.1 Dome Connection......................................................................................40

4.5.2 Dome Protocol Setup.................................................................................41

4.5.3 RS485 Setup .............................................................................................41

4.5.4 Dome Controlling Key................................................................................42

4.5.5 Set Preset Points.......................................................................................43

4.5.6 Call Preset Points ......................................................................................43

4.5.7 Run Dome Camera Tour............................................................................44

4.6 UPnP Function .....................................................................................................44

4.6.1 Setting Up the DVR and the PC.................................................................44

4.6.2 UPnP NAT Traversal Function...................................................................45

4.7 System Log Exportation .......................................................................................45

5. Remote Monitoring Software.....................................................................................46

5.1 Remote Monitoring System Requirements ...........................................................46

5.2 Software Installation .............................................................................................47

5.2.1 Change Internet Settings ...........................................................................47

5.2.2 Install Remote Monitoring Software ...........................................................49

5.2.2.1 Log in / Log off..............................................................................50

5.2.2.2 Software Upgrades.......................................................................51

5.3 Basic Operation for Monitoring Remotely .............................................................51

5.3.1 View Live Video .........................................................................................51

5.3.1.1 Select Display Mode.....................................................................52

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5.3.1.2 Operate Cameras with Dome Control ..........................................52

5.3.1.3 Digital Zoom of Camera Display...................................................53

5.3.1.4 Manually Trigger Relay Output Devices .......................................53

5.3.2 Instant Recording.......................................................................................54

5.3.2.1 Record Video Instantly .................................................................54

5.3.2.2 Playback Instant Recorded Video ................................................54

5.3.3 Playback Video..........................................................................................54

5.3.3.1 Playback Remote Video ...............................................................55

5.3.3.2 Playback Local *.drv Files ............................................................56

5.3.3.3 Playback Controls ........................................................................56

5.3.4 Verify Digital Signature ..............................................................................57

5.3.5 Search from Event List ..............................................................................57

5.3.6 Take a Snapshot........................................................................................58

5.3.7 Health Status of HDD.................................................................................58

5.3.8 Remote Software Upgrade/ Reboot of Connected DVR............................59

5.3.9 Remote Monitoring Software Troubleshooting...........................................60

Appendix A: Recommended HDDs ................................................................................61

Appendix B: Remote Controller .....................................................................................62

Appendix C: USB Mouse Operation...............................................................................64

Special Operations .......................................................................................................64

Appendix D: Keyboard Access Sketch ..........................................................................66

Appendix E: Jog / Shuttle Control..................................................................................67

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1. Overview

The H.264 HD-SDI DVR is an integrated digital video recorder that combines

the features of a time-lapse audio / video recorder, a multiplexer, and a video

server to create a single security solution.

Its outstanding pentaplex operation enables users to view live video, search

and playback any recorded video by date/time or event, remotely monitor the

unit via internet on PCs or mobile devices, and backup the configuration and

video data, WHILE the recording of the DVR is ongoing simultaneously.

In addition to the new compression mode H.264, the H.264 HD-SDI DVR

is enhanced to provide MJPEG compression modes. Moreover, its

distinctive hybrid solution supports the coexistence of HD-SDI and traditional

analog camera connections. In addition, the H.264 HD-SDI DVR will auto

detect video resolution of the connected cameras, supporting Full HD

(1080P), HD (720P), and SD (D1). Corresponding to the excellent input video

resolution, the output via a VGA/Digital Output monitor supports true 1080P

resolution. Furthermore, the Graphical User Interface (GUI) that optimizes the

monitoring controls of the unit.

The H.264 HD-SDI DVR is pre-installed with remote viewing and

configuration software, which is a Web-browser plug-in allowing users to view

live or recorded video images, and enables remote configuration. The remote

software is stored in the H.264 HD-SDI DVR and deployed over a LAN, WAN

or Internet connection to remote Windows-based computers. This simplifies

the installation and maintenance of the software components so all remote

users are using the same software coming from the unit.

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2. System Setup

The notices and introduction on system installation will be described

particularly in this chapter. Please follow the description to operate the unit.

In order to prevent the unit from data loss and system damage that caused by

a sudden power fluctuation, use of an Uninterruptible Power Supply (UPS) is

highly recommended.

2.1 Position the Unit

Firstly, note to position / mount the DVR in a proper place and be sure to

power off the unit before making any connections. The placed location should

avoid hindering or blocking the unit from airflow. Enough airflow is needed to

protect the unit from overheating. The maximum allowable temperature of

operating environment is 40°C.

The unit utilizes heat-conducting techniques to transfer internal heat to the

case, especially to the bottom side of the unit.

NOTE: Be sure the rubber feet are not removed, and always leave a

space for air ventilation on the unit’s bottom side.

2.2 Select Video Format

The DVR is designed to operate under either NTSC or PAL video formats.

The switch is positioned on the rear panel.

2.3 Connect Devices to the Unit

This section lists some notices that should be given before making any

connections to the DVR.

Connecting Required Devices

Before powering on the unit, cameras and a VGA/Digital Ouput monitor

should be connected to the unit for basic operation.

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Connecting Short-term Device

If any short-term devices shall be installed to the DVR as parts of the unit

system, such as USB ThumbDrive® or any USB devices, etc., make sure

those devices are connected only after the unit is powered on. The reason is

because the DVR can recognize the external devices only after the power-on

process is done completely.

2.4 Rear Panel Connectors

There are various connectors on the rear panel for the DVR installations. The

connectors are described as the followings.

VGA Output

VGA output connectors are offered for connecting to

VGA main monitors. Some models provide one while

other models provide two VGA connectors.

Digital Output

A digital output connector is provided for connection to a

displaying device that transfers data digitally to show the

best video quality.

Video Input

A group of BNC connectors is offered for video input streams from installed

cameras. The number of connectors is equal to the number of channels.

Main Audio Out

The DVR provides a main audio out connectors for

connection to an audio output devices, such as an

amplified speaker.

Audio In & RS-485 & Alarm I/O

A terminal block provides ports to connect

audio input, alarm input/output and RS-485

devices. Refer to Setup Guide for detailed pin

definitions.

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NAS (Reserved)

The NAS connector allows users to connect a Network

Attached Storage (NAS) device to expend HDD capacity

of the DVR.

LAN 10/100/1000M (RJ-45)

The DVR is capable of networking and it allows the

videos to be viewed over the LAN network or the Internet

by using the Internet Explorer.

USB Connector

There is a USB2.0 port on the rear panel for users to

connect external USB devices to the unit, such as

ThumbDrive®, DVD+RW, or a USB mouse.

e-SATA (Reserved)

Users can connect an e-SATA storage device via this

port to expend HDD capacity of the DVR.

RS-232C

The unit provides a RS-232C communication port for

sending and receiving signals.

Power Jack

Connect the power supply cord shipped with the DVR.

NOTE: Use of other power supply cords may cause overloading.

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3. General System Setup

Before operating the DVR, some general configuration should be setup first.

The following subsections will introduce function keys on the front panel and

general configuration of the DVR.

The regular displayed OSD information and its displayed positions are shown

as following figure. Title of the channel will be displayed on the top-center of

the gird, either in full-screen mode or in multiple channel mode. The current

operation status and date/time information will be displayed in the status bar

at the bottom of the screen. Move the cursor to any status bar icon and its

description will be displayed. Refer to the Setup Guide for a list of status bar

icons and their descriptions.

CH1

CH2

CH3

2010/12/09 04:31:22 PM

CH4

3.1 Front Panel Introduction

The front panel controls enable users to control the unit and preset the

programmable functions.

3.1.1 LED Definition

The LEDs on the front panel of the DVR are described as follows.

Alarm LED

The LED lights up when an alarm is triggered.

REC LED

The LED blinks while the DVR is recording.

Network LED

The LED lights up when the DVR is connected to a

network and blinks when data is being transferred.

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3.1.2 Function Keys

This section describes the function keys, which are for normal operation, on

the front panel of the DVR.

Please refer to the Setup Guide for the graphical illustration of function

keys.

POWER Key

• After power cord is correctly connected, press this key to switch power on.

• Press and hold this key to quick shutdown the DVR.

CHANNEL

• In both Live and Playback modes, press the CHANNEL key to view the

corresponding video in full-screen. The number of the CHANNEL keys

corresponds to the number of cameras supported by the unit.

• In Dome Control mode, the key “1” is used to access the Set/Go preset

menu.

PTZ

Press the key to enter Dome Control mode. Please refer to Section Dome

Control for detailed controlling operation.

COPY

In Playback mode, press this key to select the start and end time of the export

video. Refer to section Video Export

for detailed information.

SEQ (Sequence)

Press to start automatic sequence display of video from all installed cameras.

FREEZE

• Press FREEZE while viewing live image, the live video will be frozen. The

date / time information shown on the monitor will continue updating, as

well as the recording of video. Press FREEZE again to return to live mode.

• Press FREEZE while playing the recorded video, the playback video will

be paused. Press LEFT / RIGHT to move the recorded video reverse /

forward by single step. Press FREEZE again to continue playing video.

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MODE

Press repeatedly to select desired main monitor display format. According to

the monitor displaying type, there are several available viewing modes:

full-screen and 4-window. Refer to section Viewing Modes for detailed

information.

PLAY

Press this key to switch between live image and playback video.

NOTE: The video of latest 5 ~ 10 minutes cannot be played back

because the video is still saved in the buffer.

MENU

Press this key to enter the OSD setup menu.

SEARCH

In both Playback and Live mode, press SEARCH to enter the Search menu

for searching and playing back recorded video by date / time, event, or text.

Direction Keys

• In Zoom mode, these keys function as Direction keys.

• In the OSD setup menu, the LEFT / RIGHT keys are used to move the

cursor to previous or next fields. To change the value in the selected field,

press UP / DOWN keys.

ENTER / ZOOM

• In OSD setup menu or selection interface, press this key to make the

selection or save settings.

• In live full-screen viewing mode, press this key to view a 2× zoom image;

press it again to return.

ESC

• Press to cancel or exit from certain mode or OSD setup menu without

changing the settings made previously.

• When password protection is switched off, press ESC for five seconds to

lock up the system. Press ESC for five seconds again to unlock.

NOTE: Enter the OSD menu and go to <System> Æ <User

Management> to enable or disable the password protection.

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JOG / SHUTTLE (for specified models)

The jog/shuttle knob, shown as the figure on

the right, is a combination of a shuttle ring with

an embedded jog disk. It provides wide latitude

in playback control. Note that the jog/shuttle

knob is active only when the DVR is in

Playback mode.

Please refer to Appendix F: Jog / Shuttle

Control for further information.

3.2 Enter OSD Setup Menu

The configuration of the DVR can be customized through the intuitive

Graphical User Interface (GUI) OSD setup menu. Collaborating with a USB

mouse, setting up the DVR can be easy as operating on a PC. Press MENU

and select an account to login.

The next step is to enter a corresponding password. The preset password for

the administrator account “admin” is “1234”.

NOTE: It is strongly suggested to change the preset password to

prevent unauthorized access to the unit.

An icon displayed at the status bar will show the authority level of the account.

Under logout condition, the icon will be a guest icon. When an account is

logged in, its authority level number (1~8) will be shown.

Before completely logJLQJout, other functions can also be accessed
withouthaving to login again. There are two ways to logout: manually
logout bypressing ESC key at Live mode, or auto logout when keys are not

pressed for 5 minutes at Live/ Menu mode.

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3.2.1 User Management

The DVR provides the option to create up to seven sets of usernames and

passwords with customized authority, excluding the preset “admin” account.

From the Main Menu, select <System> Æ <User Management> and the

menu is as the following.

User Management

Password Protection
Account Setup
Authority Setup
Load Default Setting

On

No

Password Protection

Select <On> to request for username and password for accessing functions

listed in Authority Setup menu, or select <Off> to allow free access.

Account Setup

Setup customized account, password, and privilege level in this menu. The

account is case sensitive. The privilege level rank from level 1~8, and level 8

has highest privilege. Alternatively, select <Disable> to stop using the account.

A second password can also be specified, if required.

NOTE: The username and privilege level of the preset administrator

account “admin” cannot be changed.

Authority Setup

Setup the allowed authority level for accessing the functions listed in this

menu. The functions include: Playback/Search, Covert Camera, Dome

Control, Live Operation, Call Control, Export Data, Menu Access, System

Setup, Monitor Setup, Camera Setup, Record Setup, Sequence Setup, Event

Setup, Database Setup, Configuration, POS Setup, and Shutdown. The

authority level rank from level 1~8, and level 8 has highest authority.

Alternatively, select <Disable> to allow free access.

NOTE: The “Menu Access” cannot be set to <Disable>.

When the account does not have authority to access certain functions, an

error message will be displayed on the screen.

Load Default Setting

Select <Yes> to load the default setting.

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3.3 Power On / Shutdown the Unit

If the DVR must be shutdown for any reason, please use the proper shutdown

and power on procedures to avoid damaging the DVR.

To Power On the Unit:

Check the type of power source before plug in the power cord to the DVR (the

acceptable power input is between AC110V ~ AC240V), and power on the

unit using the power key on the front panel.

The color bar will be shown on the monitor and then disappear when the unit

has been completely powered up.

To Restart / Shutdown the Unit:

Press MENU and input the username and password that has sufficient

authority to access the OSD setup menu. Select <Shutdown> in Main Menu

and press ENTER to enter the Shutdown menu, which displays as follows.

Shutdown

Power Off
Reboot
Auto Rebooting
Rebooting Time

Off

AM 12:00

Power Off

Select this item to shut down the unit. Do not remove the power during shut

down until the message “You can safely turn off DVR now!” displays.

NOTE: Press and hold the POWER key can also quick shutdown the

DVR. 7KHQH[WVWHSLVWRHQWHUDFRUUHVSRQGLQJDFFRXQWDQGSDVVZRUG



Reboot

Select this item to reboot the unit. The color bar will be displayed on the
monitor until the unit is completely restarted.

Auto Rebooting

The H.264 HD-SDI DVR series unit can be set to reboot automatically once a
day/week at predetermined time in order to keep the DVR system more stable.
Select <Off> to disable the auto rebooting function.

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Rebooting Time

If the auto rebooting function is enabled, select a desired time to perform the

auto rebooting function.

3.3.1 HDD Auto Scan

When the DVR KDVfound file system error while recording, the DVR will
rebootand HDD auto scan will be initiated. If by any chance auto scan
failed, theHDD will need to be formatted.

NOTE: If users wish to initiate HDD auto scan function for abnormal

power loss as well, enter the OSD setup menu via an authorized

account and access <Database> to set <Repair On Power Loss> to

<On>. HDD auto scan will be initiated every time the DVR powers on if

it previously loss power abnormally or if there is file system error.

Read the following troubleshooting to finish the auto scanning process.

• Skip Auto Scan: During the scanning process, users can press any key

to skip the process.

• Time Expired: When the scanning process took more than predetermined

time (3hrs for 1TB HDD, 6hrs for 2TB HDD, etc), the scanning process is

treated as failed and will be automatically terminated. The DVR will reboot.

• Format HDD: If the scanning process KDV failed, users will be prompted
WR confirm format of the HDD with error. When users confirmed to format

theHDD with error, login of an authorized account is required if

password protection is enabled. If users select cancel or do not respond

within 5 minutes, the HDD with error will be marked as a NG HDD. A NG

HDD will not be counted as a part of the DVR’s database. It will just stay

unused.

• Recover NG HDD: Enter the OSD setup menu via an authorized account

and access <Database>. Then select <Internal Disks> and find the NG

HDD from the list. Under <Action> column, first select <Format> to format

the NG HDD. Then select <Add> to add the formatted HDD to the DVR’s

database.

NOTE: The above actions will be recorded in the system log data.

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3.4 System Date / Time Setting

Users can set the current date, time and other OSD parameters in Date/Time

menu (under System setup menu). The login account should have authority to

access the System setup menu. In OSD setup menu, select <System> and

press ENTER, then select <Date/Time> to access the Date/Time menu; the

menu displays as follows.

Date/Time

Date
Time
Time Zone
Date/Time Display
Date Display Mode
Time Display Mode
Daylight Saving Time Setup
Network Time Protocol Setup

2010/12/07

PM 10:39:26

Off
1 Row
Y/M/D
12 HR

3.4.1 Set Date / Time

Set Date / Time

Select <Date> or <Time> and press ENTER for adjusting the settings. LEFT /

RIGHT keys are used to move the cursor to previous or next field, ENTER is

for selecting, and UP / DOWN are used to change the value in the selected

field.

NOTE: The new date / time setting applies to record new video. The

date and time of previously recorded video will not be changed.

NOTE: If time settings have to be changed in any case, it is strongly

recommended to format the HDDs to avoid database corruption.

Date / Time Display

Users are allowed to set the time OSD displays in 1 row or 2 rows. Use the

UP / DOWN keys to change the setting.

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Date Display Mode

This function allows user to set the OSD display type of the date. There are

three options to select from: <Y/M/D>, <M/D/Y> or <D/M/Y>. “Y” represents

“Year”, “M” represents “Month” and “D” represents “Day”.

Move to the item and press ENTER, the option starts blinking. Use UP /

DOWN keys to change the setting.

Time Display Mode

User can set the time format to <12 HR> or <24 HR>. Use the UP / DOWN

keys to change the format.

3.4.2 Daylight Saving Time

Daylight Saving Time

The item is for people who live in certain regions to observe Daylight Saving

Time. Select <On> to enable, or <Off> to disable the function.

If the function is disabled, the DST Start / End time and DST Bias will be

grayed out and cannot be accessed.

NOTE: If this function is enabled, the date/time information will be

shown on the screen with a DST icon when playing back recorded

video or searching video in the event list. “S” indicates summer time

and “W” indicates wintertime.

DST Start / End

The items are used to program the daylight saving duration. Use LEFT /

RIGHT keys to move the cursor to the next or previous field, UP / DOWN to

change the settings in the selected field.

DST Bias

The item allows user to set the amount of time to move forward from the

standard time for daylight saving time. The available options are in minutes.

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3.4.3 Network Time Protocol Setup

Time Zone

Select <Time Zone> to enter the time zone. To find out the correct local time

zone, please visit www.greenwichmeantime.com or refer to the following

figure.

NOTE: The <Time Zone> must be set to the correct local time zone or

the <Network Time Protocol Setup> will not be accessible.

Network Time Protocol Setup

After entering the time zone, the <Network Time Protocol Setup> option will

appear. Select the <Network Time Protocol Setup> to set the NTP server.

The default NTP server is time.nist.gov, but the user can change it to other

NTP servers when desired. A list of IP addresses of the NTP servers is listed

below.

129.6.15.28 129.6.15.29 132.163.4.101

132.163.4.102 132.163.4.103 128.138.140.44

192.43.244.18 131.107.1.10 69.25.96.13

206.246.118.250 208.184.49.9 64.125.78.85

207.200.81.113 64.236.96.53 68.216.79.113

After the time server is set, select <Yes> for <Manually Time Sync> to sync

the time immediately. The time sync can also be updated periodically. Select

<On> for <Automatically Time Sync>, and the time will be automatically

synced once an hour.