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SYMPTOM POSSIBLE CAUSE REMEDY
When arming, a zone light
is on or the keypad gives a
long beep.
One or more detection device
(a PIR or reed switch) may be
unsealed.
Find the cause of movement
or close the door or window.
• 10 beeps from keypad.
• MAINS light is flashing.
• BATTERY light is flashing.
The mains power may be off,
...or the panel’s backup battery may be low, ...or a Radio
Device battery may be low.
Make sure the plug pack is
plugged in and the power
point is turned on. The backup
battery may need replacing,
call your installer.
1 long beep from the
keypad.
Invalid keypad entry. Press the E button and try
again.
2 second siren at the end of
Exit Delay time.
A zone was unsealed at the
end of exit delay time.
Disarm the panel and check
all zones.
The strobe light is flashing. There has been an alarm
within the last 72 hours.
Reset the alarm by disarming
the panel and check the Alarm
Memory
Siren sounds while the
panel is disarmed.
A 24 hour zone has been
alarmed. (Housing Tamper,
Panic Button).
Reset the alarm by disarming the panel and call your
installer.
EXCLUDE light is flashing.
A zone/s has been Excluded. This is to indicate that one
or more zones have been
Excluded.
Cannot arm and the
EXCLUDE light is on steady.
You are in Exclude mode. Press E to exit Exclude mode.
TAMPER light flashing
The 24 hour Tamper input has
alarmed. (Housing tamper).
Call your installer.
ALARM MEMORY light is
flashing.
There are alarms in memory. To clear the ALARM MEMORY
light, view the Alarm memory
otherwise the light will clear
next time you arm the panel.
Cannot enter Program
Mode.
The panel is armed.
Or you may be attempting to
enter program mode using
one of the user codes.
Disarm the panel before attempting to enter Program
Mode.
Try again using the Master
Code.
When I arm by radio key,
the Armed light on the
keypad does not turn on
immediately.
The panel is waiting 5 seconds
for a second press of the ON
button to enter Home mode.
This is normal operation when
arming of Home mode by
radio key is enabled.