Ness D16 User Manual

Download

Page 1

D16

USER’S MANUAL

A$15.00

INC GST

Ness D16 control panel – User’s manual

Revision

4.5

ALARM CONTROL PANEL AND DIALLER

Provided for Download by www.bendigosecurity.com.au

Page 2

HEAD OFFICE:

Ness Security Products Pty Ltd

ABN 28 069 984 372

4 / 167 Prospect Hwy Seven Hills NSW 2147 Australia Ph +61 2 8825 9222 Fax +61 2 9674 2520 ness@ness.com.au

SYDNEY 02 8825 9222

MELBOURNE 03 9878 1022

BRISBANE 07 3343 7744

ADELAIDE (Aquavia Controls) 08 8277 7255

PERTH 08 9328 2511

NEW ZEALAND (NFS NZ) +64 9 573 0401

NESS D16 USER MANUAL

Revision 4.5 June 2002

Document Part Number: 890-247 For product: 100-687 D16 Control Panel (V4.5)

Specifications may change without notice.

WWW.NESS.COM.AU

Ness Security Products Pty Ltd

Quality Endorsed Company ISO9001

LIC.No. QEC2074 NSW Head Office only

NESS SECURITY PRODUCTS

TELECOMMUNICATIONS COMPLIANCE

Australian Communications Authority

Provided for Download by www.bendigosecurity.com.au

Page 3

CONTENTS

Features ...................................................................... 4

Introduction ................................................................. 5

Keypad ........................................................................ 6

Visual Indicators ......................................................... 7

KEYPAD OPERATION................................................. 8

Arming ...................................................................... 9

Disarming .............................................................. 10

Resetting Alarms ................................................... 10

Monitor Mode ........................................................ 11

Keypad Panic ........................................................ 12

Keypad Duress ...................................................... 12

Keypad Fire Alarm ................................................ 13

Keypad Medical Alarm ......................................... 13

Excluding Zones ................................................... 14

View Memory ......................................................... 15

RADIO KEY OPERATION ......................................... 16

MONITORING OPERATION ..................................... 17

PROGRAMMING ....................................................... 18

Programming Options Table ................................ 19

User Code programming ...................................... 20

Entry/Exit Timer programming ............................. 21

Telephone Number programming ....................... 21

Remote Operation by Telephone ...................... 22-23

Ness Accessories ............................................... 24-25

Troubleshooting ........................................................ 26

Installation Record .................................................... 27

OPERATION SUMMARY .......................................... 28

Provided for Download by www.bendigosecurity.com.au

Page 4

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

• 8 or 16 Fully programmable zones

• Any combination of 8 or 16 hardwire or radio zones

• Full radio supervision

• Contact ID Dialler Format

• Ultra-Modern and Impact resistant Housing

• Ness Audible Dialler Format

• "Follow Me" Audible Dialler Option

• Separate 24 Hour Tamper input

• Single or Double Trigger Zones

• Remote LCD Keypads (Max 3)

• Fully programmable via the system Keypad - Eliminates the need for expensive programmers or Proms.

• Inbuilt Vibration Sensor Analyser

• All programming data is permanently stored in a non-volatile EEprom memory

• True Dynamic Battery Test every time the Panel is Armed / Disarmed and every hour

• Area Partitionable (2 Areas). Any Zone can be programmed to any area, as well as common areas

• Comes complete with an AC plug pack and supports a 12V 7Ah battery to maintain system security under all power supply conditions

• Monitor Mode (Home Mode)

• Outputs are separately fused with Automatic Reset Fuses

• Day Mode and Door Chime feature.

• Zone inputs can be split with two endof-line resistors so that two detection devices (ie reed switches) can both be monitored to provide maximum security

• 30 Event Memory

• Supports 16 Radio Devices (Radio PIRs, Radio Reeds etc)

• Supports 14 Radio Keys

• All inputs and outputs are heavily protected against lightning and high voltage supply transients. An earth terminal is provided for extra protection

• 15 User Codes

• ‘Arm only’ codes can be programmed

• Programmable Inputs to activate selectable Outputs

• Designed utilising the latest SMD Technology

• Simple to Program and Use.

NESS D16 FEATURES

Provided for Download by www.bendigosecurity.com.au

Page 5

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

INTRODUCTION

The Ness D16 micro computer based 16 zone control panel is the heart of your security system to which all your detection devices connect.

Each Zone of the panel can be connected to one or more detection devices to protect separate rooms of your premises.

Detection devices may be connected to the D16 control system directly by cabling or with optional wireless (Radio) devices.

Detection devices called Passive Infra-Red Detectors (or P.I.R’s for short) can detect the movement of an intruder by sensing their body heat. P.I.R’s are used to cover various critical areas of your premises where an intruder may enter or trespass. Another detection device used is called a Reed Switch. Reed Switches are attached to windows and doors to detect if a window or door has been opened. A Reed Switch consists of a magnet which is normally attached to the moving part of a window or door and the Reed switch which mounts to the door or window frame.

The panel is “Armed” when it is set to detect an intruder. At other times it is “Disarmed”.

Normally a zone is considered Sealed. Activation of a detection device will cause the zone to be Unsealed and may cause an alarm.

Detectors such as fire detectors and panic buttons must be able to generate an alarm at all times regardless of the panel setting. A zone with this assignment is called a 24 hour zone.

Some detection devices may be required to generate an alarm or warning only when the panel is Disarmed. A zone with this assignment is called a Day zone.

Before leaving the premises you must Arm the panel to enable it to detect intruders and generate an alarm. After arming, the panel will ignore detectors during the Exit Delay Time to enable you to depart without triggering an alarm.

Arming the system may be done through the keypad or with the use of optional Radio Keys for Arming by remote control from outside the premises.

When you enter the premises the panel will ignore selected zones for the Entry Delay Time and will not alarm unless you don’t Disarm the panel during this allowed time.

Disarming the system may be done by keypad or with the use of optional Radio Keys.

Monitor mode allows selected zones to be Armed while leaving others Disarmed if you wish to protect a number of zones while you are at home.

If you wish to split your alarm system into two areas with access limited to each area by code numbers then Area operation is used. Radio Keys can also Arm and Disarm Areas.

The control panel housing and the covers over external sirens are protected by tamper switches to detect someone attempting to disable the security system. Activation of these switches will cause an instant tamper alarm.

If a detector becomes faulty, you can Exclude the associated zone so that it is totally ignored and cannot generate an alarm. Including the zone will enable it to generate an alarm again.

The control panel is fitted with a rechargeable stand-by battery to ensure your security system continues to operate if the mains power is interrupted. This control panel automatically tests the battery every hour and whenever you Arm/Disarm the panel. (Dynamic Battery test).

Whenever an alarm occurs, it may be silenced with a User Code or by optional Radio Keys, otherwise it will reset at the end of Alarm Reset Time.

All alarms are stored in memory and may be viewed at any time by entering Memory Mode.

Provided for Download by www.bendigosecurity.com.au

Page 6

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

KEYPAD

The Ness LCD keypad provides important visual and audible indication of the system status and is the main interface for controlling the many powerful features of the D16 system.

Information is displayed on a large LCD icon display which is backlit for easy night viewing.

DISPLAY TEST

To display all the keypad icons press and hold the button for at least 2 seconds. All the icons will be on whilst the button is held down.

Display Test can be activated at any time either in operating mode or any program mode.

ARM

MONITOR

EXCLUDE

MEMORY

Not Ready

EACH KEY PRESS

1 beep

VALID ENTRY

3 beeps

ERROR BEEP

1 long beep

MAINS POWER IS OFF

BATTERY IS LOWor

10 beeps

BACKLIT LCD ICON DISPLAY

PANIC BUTTONS

“Not Ready” light

ARM BUTTON

MONITOR BUTTON

EXCLUDE BUTTON

MEMORY BUTTON

KEYPAD BEEPER

PROGRAM BUTTON ENTER BUTTON

Provided for Download by www.bendigosecurity.com.au

Page 7

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

VISUAL INDICATORS

Zone is sealed

Zone is unsealed, or Power fault or System is Armed, or phone line fault

Disarmed

Normal

Ready to Arm

Zone is unsealed

Ready to Arm

Armed (AREA 1)

Armed (AREA 2)

Monitor Mode

Memory Mode selected

Receiving radio signal

Dialler is on line

Indicates that a Radio Key or other radio device has a low battery

Phone line fault or failure to communicate

User Program Mode

Not ready to Arm

Zone alarm

Monitor Mode (

LED Keypad only)

Mains Power is off

The panel’s backup battery is low

New alarms in memory

Zones are excluded

Tamper alarm

Installer Program Mode

ZONES 1-16

Not Ready

OFF ON FLASHING

KEYPAD ICON STATUS

KEYPAD ICON

DISPLAY

MEMORY MODE - EVENTS INDICATED BY KEYPAD LIGHTS:

LIGHT MEMORY EVENT

Zone lights 1–16 .................. Zone alarm

(no lights) ............................ Panel Disarmed

ARMED ................................. Panel Armed (or Area 1 Armed)

ARM2 .................................... Area 2 Armed

MAINS .................................. Mains power failure

BATTERY .............................. Low Battery

TAMPER ............................... Tamper alarm (Siren cover, panel etc)

EXCLUDE .............................. Panic alarm

LINE ...................................... Telephone line fail

RADIO, EXCLUDE .................. Radio Key Panic alarm

RADIO, BATTERY, ZONE ........ Radio Device battery low, (Device number is indicated by zone light/s)

RADIO, BATTERY, ARM ......... Radio Key battery low, (Radio Key number is NOT indicated)

RADIO, TAMPER, ZONE ......... Radio Device tamper alarm (Device number is indicated by zone light/s)

RADIO, MONITOR, ZONE ....... Radio Supervision fail (Device number is indicated by zone light/s)

Provided for Download by www.bendigosecurity.com.au

Page 8

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION

This section describes the operation of a

typical control panel installation. Keep in

mind that your installation may vary

depending on the selected options and

equipment. The operating instructions

which follow will endeavour to cover the

most common options.

Consult your installation company if you

require further information.

All control panel operations are controlled by the D16 keypad except if an optional key switch or radio control equipment is installed.

OPERATING RULES

Generally, the panel will be Disarmed. Armed or Monitor modes provide different levels of security for your premises when you are home or away. Three other temporary modes; Program, Memory and Exclude, allow you to perform various operations. The panel will automatically exit from these temporary modes if you do not press any buttons on the keypad in a 4 minute period.

If you make a mistake while entering any codes, press the enter button and start again.

When you are required to enter your access code, you are given five opportunities to enter it correctly. After the fifth invalid attempt the alarm is activated (requiring the correct code to silence the alarm). This prevents anyone trying to guess your code by entering random numbers.

AREA OPERATION

Area Partitioning allows the 16 zones to be split into two partitions; Area1 and Area2.

The panel then effectively operates as two separate systems sharing only the siren outputs and dialler.

USER CODE ASSIGNMENT

A User Code assigned to an Area can Arm and Disarm only that Area. User Codes assigned to both Areas will operate both Areas simultaneously.

COMMON AREA ZONES

Zones assigned to both Areas are Armed only when Area1 and Area2 are both Armed. This allows the Common Area zone/s to be shared by both Areas.

For example, Office A and Office B operate as separate areas but the entrance foyer used by both offices is assigned to both areas meaning it will automatically Arm when both Areas have Armed. The Common Area then automatically disarms when either Area1 or Area2 Disarms.

OPERATION

Arming and Disarming is carried out as normal from a single keypad or separate keypads installed in both areas or by Radio Key.

Area operation only applies to zones when they are in the Armed state. This means that Day, 24hr and Monitor zones are independent of the area operations.

Note: Area partitioning is in addition to Monitor Mode. Any zone may be allocated to any area.

Provided for Download by www.bendigosecurity.com.au

Page 9

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION

ARMING

The control panel must be Armed prior to vacating the premises in order to detect intruders. The panel must be disarmed and not in Program, Monitor, Memory or Exclude modes.

Note: If the panel is already in alarm, you must first silence the alarm before you can Arm.

If something is wrong when Arming the control panel, the normal 3 beeps will be replaced by other warnings.

10 beeps means Mains Power is

turned off or the Backup Battery is low.

One long beep indicates an invalid

entry or an alarm is outstanding and needs to be reset by entering your User Code first.

SIREN WARNING:

At the end of the exit time, all zones should be Sealed. If any are Unsealed, the siren will sound for 2 seconds as a warning to indicate that those zones have been automatically excluded. For maximum security, you should return, Disarm, check the premises and then Arm again. Continual warnings could mean that a detector is faulty and may have to be manually excluded.

If the auto-exclude option is disabled, the siren will sound for the duration of reset time if a zone is Unsealed at the end of exit time.

or...

The light should be off.Not Ready

Press...

The icon will turn on.

• Leave the premises within the Exit Delay Time.

• 3 beeps will sound at the end of Exit Delay Time.

[User Code]

NOTE: ARM ONLY codes

Normal user codes can arm the panel only if it is fully disarmed first.

User codes that are programmed to be Arm Only codes can arm the panel from Monitor mode or from the disarmed state.

See page 20 for User Code Programming.

Provided for Download by www.bendigosecurity.com.au

Page 10

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION

When you enter the protected premises through a delay zone, the keypad responds with regular beeps* as a reminder to Disarm. You then have your programmed entry delay time to Disarm the panel by entering one of your user codes. If the panel is not Disarmed by the end of the entry delay time, an alarm will occur.

By using the optional radio keys you may Disarm your system from within your premises or from outside your entrance door. There is also the option to ‘Chirp’ the outside siren three times and to flash the strobe light for two

seconds as an indication that you have Disarmed your system.

If you make a mistake in entering your code, then you must press enter and start again. Five incorrect entries will cause an alarm.

Note that user codes can optionally be programmed to be Arm Only codes. By definition, an Arm Only code can Arm the system but it cannot Disarm. (See page 18 for User Codes programming).

* If Entry Beeps are programmed on.

Your panel can be reset and the alarm silenced by the same key sequence as Disarming the panel.

If you arrive at your premises and find the strobe light flashing* (if installed), reset the panel as above. To check the cause of the alarm, you can view the alarms in memory by entering Memory Mode.

* In the event of an alarm, the strobe light continues to flash until the panel is reset by the keypad or radio key, otherwise it will time out after 72 hours.

RESETTING ALARMS

Alarms may be caused by:

• A zone has been triggered while Armed

• A Tamper has been triggered

• A PANIC button has been triggered

All of these may cause your sirens and strobe to operate. Various visual indications relevant to the alarm will be retained in the memory. If this occurs, Disarming your control panel will reset the alarm. The cause of the alarm can be identified by entering the Alarm Memory Mode as described on page 15.

ALARMS, DEFINITION

DISARMING

[User Code]

Enter the premises through a delay zone.

Press...

The icon will turn off.

Provided for Download by www.bendigosecurity.com.au

Page 11

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION

Monitor mode allows you to Arm selected zones while others are ignored. Typically, perimeter zones (doors and windows) can be monitored while you are at home.

Your installer must program which zones will be active in Monitor mode.

The panel must be fully Disarmed before Arming in Monitor Mode.

If an alarm occurs while in Monitor mode,

entering

[User Code]

will silence the alarm.

This will also Disarm the panel, so remember to enter monitor again if needed.

Using the optional Radio Keys you can enter Monitor Mode by pressing the OFF button twice within 4 seconds or by pressing the ON button twice within 5 seconds. (Your installer must enable Radio Key Monitor Arming for this to work).

MONITOR MODE

or...

Press...

• Only the zones which have been programmed by your installer as Monitor zones will be Armed.

The MONITOR icon will turn on.

[User Code]

Provided for Download by www.bendigosecurity.com.au

Page 12

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION - EMERGENCY FUNCTIONS

The keypad PANIC function may have been programmed to be either AUDIBLE - activates siren or buzzers, or SILENT - If your system is monitored by a Central Station, sends a PANIC report by dialler. (If PANIC reports have been enabled by your installer).

PANIC cannot be used while the panel is in Program, Memory or Exclude mode.

Note: Your installer may have installed a separate PANIC button. To activate the panic alarm simply press that button.

KEYPAD PANIC

Press...

(If Keypad Panic Shortcut has been enabled by your installer.)

Both keys together.

or...

[User Code]

KEYPAD DURESS

Press...

(If Keypad Panic Shortcut has been enabled by your installer.)

Both keys together.

or...

[User Code]

The DURESS alarm can be used to send a silent alarm to the Central Station that you are being forced to Disarm the panel against your will. That is; you are disarming under “duress.”

To Disarm and send a DURESS alarm, prefix your User Code with one of the digits 5, 6, 8 or 9 when Disarming.

* DURESS IS NORMALLY NOT ENABLED. TO ENABLE THE DURESS FUNCTION, CONSULT YOUR INSTALLER

* DURESS ALARMS CAN ONLY USED BY SYSTEMS WHICH ARE MONITORED BY A CENTRAL STATION.

* THE DURESS ALARM CAN BE PROGRAMMED TO SOUND THE INTERNAL SIREN (RESET OUTPUT). THIS OPTION IS OFF BY DEFAULT.

Provided for Download by www.bendigosecurity.com.au

Page 13

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION - EMERGENCY FUNCTIONS

KEYPAD FIRE ALARM

• If Keypad Fire Alarm has been enabled by your installer

• If Fire Alarm Report has been enabled by your installer

• If your system is monitored by a central monitoring station

Sounds the siren (Fire Alarm siren sound)

Sends a Fire Alarm report by dialler.

Press...

KEYPAD MEDICAL ALARM

• If Medical Alarm Report has been enabled by your installer

• If your system is monitored by a central monitoring station

Sends a Medical Alarm report by dialler.

Press...

Medical Alarm does not sound sirens.

Provided for Download by www.bendigosecurity.com.au

Page 14

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION

EXCLUDING ZONES

The zone light of each Excluded zone will turn on.

[Zone No.] [Zone No.]

or...

Press...

The

to exit Exclude mode

Enter the zone number of the zone/s to be Excluded.

The EXCLUDE icon will turn on.

EXCLUDE icon will flash continuously.

[User Code]

If a detector becomes faulty and cannot be Sealed when arming the panel, then its zone may be Excluded so that it does not generate alarms.

When zones have been Excluded, the EXCLUDE light flashes continuously while the panel is Disarmed and also when Armed.

Zones can be excluded while the panel is either Disarmed or Armed. See notes below.

Zone Exclude IS not permanent. Excluded zones are automatically INCLUDED next time the panel is Disarmed.

Zones can be manually included by the same method as Excluding. Simply use the

[ZONE NUMBER] sequence to turn OFF the zone lights to be Included.

NOTES

• EXCLUDE E works only when the panel is Disarmed.

• EXCLUDE [User Code] E works in any state.

• EXCLUDE [User Code] E can only exclude the zones in the Area assigned to that code.

Provided for Download by www.bendigosecurity.com.au

Page 15

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

The D16 Control Panel stores a comprehensive event memory including Arming, Disarming, Low Battery, Mains Fail and Alarms.

The memory is constantly upgraded and the last 30 events are always available for viewing.

This memory display can only be selected while the panel is in the Disarmed state.

TO CLEAR THE MEMORY LIGHT

The MEMORY light flashes continuously when an alarm has occurred as a reminder to view the alarm memory.

The MEMORY light stops flashing after the memory is viewed as shown above.

The MEMORY light is automatically cleared next time the panel is Armed.

MEMORY MODE - EVENTS INDICATED BY KEYPAD LIGHTS:

LIGHT MEMORY EVENT

Zone lights 1–8 .................... Zone alarm

(no lights) ............................ Panel Disarmed

ARMED ................................. Panel Armed (or Area 1 Armed)

ARM2 .................................... Area 2 Armed

MAINS .................................. Mains power failure

BATTERY .............................. Low Battery

TAMPER ............................... Tamper alarm (Siren cover, panel etc)

EXCLUDE .............................. Panic alarm

LINE ...................................... Telephone line fail

RADIO, EXCLUDE .................. Radio Key Panic alarm

RADIO, BATTERY, ZONE ........ Radio Device battery low, (Device number is indicated by zone light/s)

RADIO, BATTERY, ARM ......... Radio Key battery low, (Radio Key number is NOT indicated)

RADIO, TAMPER, ZONE ......... Radio Device tamper alarm (Device number is indicated by zone light/s)

RADIO, MONITOR, ZONE ....... Radio Supervision fail (Device number is indicated by zone light/s)

OPERATION

VIEWING MEMORY

The most recent event will be displayed.

The next most recent event will be displayed.

...and so on (up to 30 events).

or... [User Code]

Press...

The

to exit Memory mode.

MEMORY icon will turn on.

Provided for Download by www.bendigosecurity.com.au

Page 16

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

RADIO KEY OPERATION

NESS RADIO KEY 3 BUTTON

The optional Ness Radio Key allows you to Arm, Disarm and activate PANIC. The Radio Key can also Arm Monitor Mode, (if this has been enabled by your installer).

ARMING

Press the ON button.

• The keypad will give 3 beeps.

• The outside siren will give 1 ‘chirp’. (If enabled by your installer)

• The strobe light will flash briefly. (If Monitor Arming by Radio Key is enabled, the chirp and flash will be delayed for 5 seconds).

DISARMING

Press the OFF button.

• The keypad will give 3 beeps.

• The outside siren will give 3 ‘chirps’. (If enabled by your installer).

• The strobe light will flash briefly.

ARMING MONITOR MODE (If enabled by your installer).

Press the OFF button twice within 4 seconds ...or... press the ON button twice within 5 seconds.

• The keypad will give 9 beeps.

• The outside siren will NOT ‘chirp’.

• The strobe light will flash briefly.

PANIC

Press and hold the PANIC button for at least 4 seconds.

• The siren and strobe will activate, (If enabled by your installer).

• The dialler will report a Panic alarm, (If enabled by your installer

and if your system is monitored by a central station).

Press the OFF button to reset a Panic alarm.

* The Ness Radio Key is optional and is not supplied with any Ness control panels as standard.

* Ness radio products require a Ness Radio Interface (100-200) to be fitted to the control panel.

Provided for Download by www.bendigosecurity.com.au

Page 17

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

* The Primary and Secondary telephone numbers are normally

only used for central station monitoring. These numbers can only be programmed in Installer Program Mode.

** The Follow Me Telephone Number replaces the Primary AND

Secondary telephone numbers.

MONITORED

PREMISES

AUDIBLE MONITORING

TELEPHONE LINE ANY TELEPHONE

AUDIBLE MONITORING

The D16 can also be programmed to send audible messages to any telephone or mobile phone.

When programmed for audible monitoring, the D16 calls a pre-programmed number (or numbers) and sounds a series of beeps over the phone. These beeps can identify the zone or zones which caused the alarm and well as several other alarm types.

FOLLOW ME TELEPHONE NUMBER

The Follow Me Telephone Number is the telephone number to which the D16 sends alarm reports when Audible Monitoring is enabled.

The Follow Me Telephone Number can be changed by the user in User program Mode.

If the Follow Me Telephone Number is programmed, the Primary and Secondary telephone numbers are ignored, even if programmed. (When Audible Monitoring is enabled).

See page 19 for information on programming the Follow Me Telephone Number.

AUDIBLE MONITORING SEQUENCE

When triggered by an alarm, the D16 will dial the programmed telephone number/s and output the audible message for 45 seconds or until it is acknowledged.

ACKNOWLEDGING THE ALARM

The person receiving the call can then acknowledge the alarm by pressing the key on their telephone. Press the key for at least 2 seconds during pauses in the audible message.

If the alarm is not acknowledged, the keypad’s LINE light will flash continuously until the panel is next Armed.

CENTRAL STATION MONITORING

The D16 control panel has an on-board digital dialler which can send detailed alarm messages to a Central Monitoring Station.

The digital messages can include information about the zone or zones which caused the alarm, tamper alarms, low battery or mains failure reports, and it can also (by user number) identify the users who Arm and Disarm the system.

Central Station Monitoring is highly recommended and is the most effective method of monitoring your D16 alarm system. For further information about 24 hour monitoring, contact your installer or Ness Security Products.

MONITORING

MONITORED

PREMISES

CENTRAL STATION MONITORING

TELEPHONE LINE

MONITORING

STATION

Provided for Download by www.bendigosecurity.com.au

Page 18

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

PROGRAMMING

[Master Code]

ENTER

To enter PROGRAM MODE

ENTER

To exit PROGRAM MODE

Various system options can be programmed by the user. These options can only be accessed from Program Mode.

User Codes may need to be reprogrammed if a person has forgotten their code, to give a new user access to the system or to give someone temporary access.

User Codes 2-15 can be set as Arm Only Codes. These codes can Arm but cannot

Disarm the panel. (Useful for assigning to cleaners, tradesmen etc.)

You may need to change the Entry and Exit timers if you find the delays are too long or short.

If Audible Monitoring is programmed by your installer, the ‘Follow Me’ Telephone Number is the telephone number the dialler will call in the event of an alarm.

If your Ness D16 panel is monitored by a Central Station, the Follow Me number is ignored.

For all other programming changes, talk to your installer.

The panel will automatically exit Program Mode is no buttons are pressed within a 4 minute period.

The factory default Master Code is: 123

Provided for Download by www.bendigosecurity.com.au

Page 19

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

PROGRAMMING

OPTION OPTION No PROGRAMMEDRANGE

FACTORY

DEFAULT

User Code 1 (Master Code) P11E 123 3 to 6 digits

3 to 6 digits

1 to 99 sec

10 to 990 sec

1 to 99 sec

Up to 15 digits

User Code 2 P12E

User Code 3 P13E

User Code 4 P14E

User Code 5 P15E

User Code 6 P16E

User Code 7 P17E

User Code 8 P18E

User Code 9 P19E

User Code 10 P20E

User Code 11 P21E

User Code 12 P22E

User Code 13 P23E

User Code 14 P24E

User Code 15 P25E

Entry Delay 1

Entry Delay 2

Exit Delay

Follow Me Telephone No.

P26E

P27E

P28E

P00E

20 seconds

60 seconds

NOTE: The Entry Delay 2 timer programs in 10 second intervals. Example: if a value of 6 is programmed, the time is 60 seconds.

PROGRAMMING OPTIONS TABLE

Provided for Download by www.bendigosecurity.com.au

Page 20

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

PROGRAMMING

EXAMPLES The panel must be in program mode. (Program light ON).

• To program User Code 1 to be 1234: P11E 1234 E 1234 E

• To program User Code 2 to be 5678 and as an ARM ONLY code : P12E ARM E 5678 E 5678 E

When an Arm Only code is displayed, the ARM icon is displayed before the digits of the code

• To delete User Code 2: P12E MEMORY E

USER CODE PROGRAMMING RULES:

• All codes can be 3, 4, 5 or 6 digits long.

• Codes beginning with 0 (zero) can be programmed but they will not operate the panel. This is an alternative

method for disabling user codes, however the MEMORY E function is recommended for deleting user codes.

• Codes are rejected if already used. Some codes that are similar to existing codes may also be rejected.

• The Master Code, (User Code 1), cannot be an ARM ONLY code.

• The Master Code must always be programmed, all other codes are optional.

Programming USER CODES

* For a list of programming option numbers, see the Programming Options Table on page 19.

Enters Program Mode. The PROGRAM light will be on.

The existing code (if any) will be displayed.

The two digit option number for the code to be programmed.

To exit Program Mode

The existing code has now been erased.

Enter the new code twice. The new code will be displayed.

[Master Code]

[Option No.]*

[NEW CODE] [NEW CODE]

Press...

Deleting USER CODES

At Step 3, enter MEMORY E, instead of a new code.

Provided for Download by www.bendigosecurity.com.au

Page 21

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

PROGRAMMING

EXAMPLES The panel must be in program mode. (Program light ON).

• To program the Entry Delay Time to be 15 seconds: P26E 15 E

• To program the Exit Delay Time to be 40 seconds: P28E 40 E

EXAMPLES The panel must be in program mode. (Program light ON).

• To program the Follow Me Telephone Number to be 9123 1234: P00E 91231234 E

• To delete the Follow Me Telephone Number: P00E MEMORY E

Programming TIMERS

Enters Program Mode. The PROGRAM light will be on.

The existing time will be displayed.

The new time will be displayed.

To exit Program Mode

[Master Code]

[Option No.]*

[NEW TIME]

Press...

Programming the FOLLOW ME TELEPHONE NUMBER

Enters Program Mode. The PROGRAM light will be on.

The existing telephone number (if any) will be displayed.

The new telephone number will be displayed.

To exit Program Mode

[NEW TELEPHONE NUMBER]

Press...

[Master Code]

* For a list of programming option numbers, see the Programming Options Table on page 19.

Provided for Download by www.bendigosecurity.com.au

Page 22

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

EXAMPLE: ARMING THE D16 BY TELEPHONE

1. Dial the D16 telephone number. Listen for one double ring then hang up.

2. Wait 10 seconds, then dial the D16 telephone number again.

The D16 will answer immediately and gives a 2 second beep followed by low tone.

3. PRESS To prepare the D16 ( 3 beeps)

4. PRESS [User Code] to authorise the next command ( 3 beeps)

5. PRESS to Arm the panel ( 3 beeps)

. PRESS

to finish and hang up

OPERATING THE D16 BY TELEPHONE

The D16 will allow a user to call in to the panel, using a standard DTMF telephone, and remotely Arm or Disarm all areas and also turn on or off Aux 1 and Aux 2.

To ensure security of operation a user can only carry out remote operations after entering a valid user code.

WHAT’S NEEDED:

• A telephone with DTMF tones.

• A Valid User code programmed in the D16.

• The D16 to be connected (via Mode 3 socket) to a working telephone line at the installed premises.

• You need to know the telephone number of the line that the D16 is connected to.

REMOTE OPERATION

SEQUENCE OF OPERATION.

1. Phone the D16 telephone number and listen for the required number of rings (ring ring...ring ring) and then hang up.

2. Wait 10 seconds and then call the number again within 50 seconds.

3. The D16 will answer the second call immediately, sound a beep for 2 seconds then, after a pause, it will sound a lower frequency tone. The D16 is now ready to receive telephone commands.

4. Press the button on the telephone. This tells the D16 that telephone commands will follow. It will respond with either 3 beeps if all OK (One long beep means try again).

5. Now enter a valid User Code (that is normally used for Arming or Disarming the D16) followed by the button.

The D16 will respond with 3 beeps if it recognises the code or 1 long beep to signal the code was invalid and to try again.

6. Enter the required command. See: Summary Of Telephone Commands.

7. Press to finish. This tells the D16 to hang up. Also, hang up your telephone.

Provided for Download by www.bendigosecurity.com.au

Page 23

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

REMOTE OPERATION

SUMMARY OF TELEPHONE COMMANDS

Prepare to receive commands

Arm Areas

Disarm Areas

Turn Aux 1 Output ON or OFF

Turn Aux 2 Output ON or OFF

Finished – hang up

AUDIBLE FEEDBACK

3 BEEPS:

• The User Code is valid

• Successful Arming or Disarming

• An Auxiliary output has been turned ON.

1 LONG BEEP:

• D16 is already Armed

• Invalid code. Try again.

1 SHORT BEEP:

• An Auxiliary output has been turned OFF.

NOTES

• If the D16 does not receive commands for periods longer than 10 seconds it will

assume that the call is finished and it will hang up.

• If an alarm occurs which requires the D16 to dial out while attempting remote

control, the D16 will treat the alarm as a priority, give a constant tone as a warning and then hang up.

• When all remote control commands are finished press to force the D16 to

hang up.

Provided for Download by www.bendigosecurity.com.au

Page 24

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

NESS ACCESSORIES

MOTION DETECTORS

Ness manufactures a range of high quality and efficient motion detectors - including passive infra-red detectors, dual technology / microwave and infra-red devices as well as ceiling mounted 360° detectors.

All Ness detectors are designed using the most modern technology and techniques that ensure superior reliability and performance.

QUANTUM - 15m passive infra-red detector with selectable pulse count; suitable for domestic and commercial installations. PetAware model available.

QUANTUM PLUS - 15m passive infra-red detector with selectable pulse count, temperature compensation and downward looking ‘creep’ zones.

QUANTUM DUAL - 15m combination microwave and passive infra-red detector. This combination of detection technologies virtually eliminates the possibility of unwanted alarms but faithfully detects humans. PetAware

model available.

QUANTUM 360 - Ceiling mounted 360° passive infra-red detector with selectable pulse count and sensitivity. Provides 8 metre coverage mounted at standard 2.4 metre ceiling height.

100-021

Quantum

100-226

Quantum

Plus

100-210

Quantum

Dual

100-048

Quantum 360

PET AWARE DETECTORS

The Ness Quantum™ Pet Aware PIR, Pet Aware Radio PIR and the Pet Aware DUAL are able to discriminate

between household pets and unwanted human intruders, allowing you to secure your home with your pets indoors.

CCTV

The Ness range of Closed Circuit TV equipment includes Dome cameras, B/W or Colour cameras, Miniature hidden cameras, Monitors - even digital video recorders and remote telephone video systems.

SIRENS

The range of warning devices includes horn speakers, polytough siren covers, internal ‘screamers’ and satellite sirens with their own battery backup.

SWITCHES

A variety of switches are available for protecting doors and windows. The line-up includes surface and flush mount reed switches, emergency buttons, roller door reed switches and the unique Nessensor™ vibration sensor for highly effective perimeter protection.

Provided for Download by www.bendigosecurity.com.au

Page 25

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

WIRELESS PRODUCTS

RADIO ACCESSORIES

Ask your installer about the range of Ness radio devices for the optional extra convenience of wireless remote control and wireless detection.

Operating your Ness security system can be as convenient as opening your car door. The Ness Radio Key™ provides the benefits of separate ON, OFF and PANIC buttons in a slim, waterproof remote control.

* Ness radio products require a Ness Radio Interface (100-

200) to be fitted to the control panel.

NESS RADIO REED SWITCH

Ness Radio Reed Switch for wireless door and window protection. Includes long life lithium battery.

NESS RADIO KEY 3 BUTTON

Fully waterproof, ultra slim 3 button Radio Key for remote control of the control panel.

With separate buttons for ON (Arm), OFF (Disarm) and PANIC functions. Includes long life lithium battery.

NESS RADIO SMOKE DETECTOR

Radio Smoke Detector using Ionisation smoke detection technology. With on board sounder. A single battery

powers the smoke detector and the transmitter. Includes 9V lithium battery.

NESS RADIO KEYPAD

A unique fully portable radio keypad. The Ness Radio Keypad provides totally wireless Arming/Disarming of the Ness D16, D16 & D24 control panels.

Also operates Monitor mode and Panic

when used with the Ness D16, D24 panels.

The Ness radio Keypad is suitable for use as a portable keypad or for adding an extra keypad in areas where it is not possible to install wires.

NESS RADIO KEY PENDANT

Fully waterproof pendant style

transmitter can be used as a portable

wireless Panic button.

Supplied with a neckchain as well as

wristwatch straps. Ideal for use as a

medical alarm for the elderly or infirm. (Central Station Monitoring is especially recommended when used for medical alarm purposes). Includes long life lithium battery.

NESS RADIO PIR

Ness Radio PIR (Passive Infrared) and Ness R12 Radio PIR for wireless motion detection.

Can be used in combination with Ness hardwired detectors in areas where it is not possible to install wires. Includes long life lithium battery.

The Ness Radio PIR Pet Aware model detects humans but is immune to household pets. Allows you to protect your home with your pets inside.

Ness Radio PIR & Ness Pet Aware Radio PIR

Ness R12 Radio PIR

Provided for Download by www.bendigosecurity.com.au

Page 26

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

SYMPTOM POSSIBLE CAUSE REMEDY

Zone light on or long beeps when Arming

One or more Zone Detection Devices (e.g., PIR, Reed Switch) may be Unsealed

Close door or window, find the cause of movement

10 beeps from keypad MAINS light flashing BATTERY light flashing

The mains power may be off. The backup battery may be low. A Radio Device battery may be low.

Make sure the plug pack is plugged in and the power point id turned on. Replace the backup battery. Call your installer.

1 long beep from keypad Invalid keypad entry Press E button and try again

2 second siren at the end of Exit Delay time

A zone was Unsealed at the end of Exit Delay time

Disarm the panel and check all zones

Strobe light is flashing There has been an alarm Reset the alarm by Disarming the

panel and check the Alarm Memory

Siren sounds while the panel is Disarmed

A 24 hour zone has been triggered. E.g, Siren Tamper, Box Tamper, Panic Button.

Reset the alarm by Disarming the panel and call your installer.

EXCLUDE light is flashing A zone/s has been Excluded

TAMPER light flashing The 24 hour Tamper input has

triggered

Call your installer

ALARM MEMORY light is flashing There are alarms in memory To clear the ALARM MEMORY light,

view the Alarm memory otherwise the light will clear next time you Arm the panel.

Cannot enter Program Mode The panel is Armed.

Only the Master Code can enter Program Mode.

Disarm the panel before attempting to enter Program Mode. Try again using the Master Code.

TROUBLESHOOTING

Provided for Download by www.bendigosecurity.com.au

Page 27

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

INSTALLATION RECORD

Date purchased: Date installed:

Installation Company:

Telephone:

Monitoring Company:

Telephone:

ZONES DEVICE TYPE

PIR, Reed switch, etc

Entrance, bedroom1, etc

DESCRIPTION

P41E ENTRY DELAY 1

ZONE ASSIGNMENT

P43E ENTRY DELAY 2

P42E HANDOVER

P40E INSTANT

P45E AREA 1

P46E AREA 2

P51E MONITOR

P52E 24 HOUR

P54E RESET OUTPUT

P55E STROBE OUTPUT

P56E SONALERT OUTPUT

P57E SIREN OUTPUT

P74E Report (dialler)

P26E ENTRY DELAY TIME 1 Seconds

Seconds

Minutes

P27E ENTRY DELAY TIME 2

P28E EXIT DELAY TIME

P29E SIREN RESET TIME

CODE

OPTION No CODE HOLDER

AREA 1 AREA 2 RADIO KEY

CODE (Y/N)

User Code 1 P11E

Master Code

(Keypad Code only)

User Code 2 P12E

User Code 3 P13E

User Code 4 P14E

User Code 5 P15E

User Code 6 P16E

User Code 7 P17E

User Code 8 P18E

User Code 9 P19E

User Code 10 P20E

User Code 11 P21E

User Code 12 P22E

User Code 13 P23E

User Code 14 P24E

User Code 15 P25E

INSTALLATION RECORD

NESS D16 ALARM CONTROL PANEL

Provided for Download by www.bendigosecurity.com.au

Page 28

NESS D16 (V4.5) CONTROL PANEL - USER MANUAL

OPERATION SUMMARY

ARM

DISARM

MONITOR MODE

PANIC

KEYPAD DURESS

EXCLUDING ZONES

VIEW MEMORY

(Monitor Shortcut must be ON, P62E 3E)

(Arming Shortcut must be ON, P62E 5E)

(Memory Shortcut must be ON, P62E 1E)

(Exclude Shortcut must be ON, P62E 2E)

Press and hold for 4 seconds (P68E 3E & 4E must be OFF)

Press OFF button twice within 4 seconds or ON button twice within 4 seconds

P69E 5E must be ON

The panel must be in a Disarmed state first.

To Disarm and/or reset alarms.

The panel must be in a Disarmed state first.*

* NOTE ON ARMING: Normal user codes can arm the panel only if it is fully disarmed first. User codes that are programmed to be Arm Only codes can arm the panel from Monitor mode or from the disarmed state.

OPERATION

LCD KEYPAD RADIO KEY

To Disarm and report a Duress Alarm, add any of the digits 5, 6, 8 or 9 before the User Code

when Disarming.

P75E1E must be enabled

Keypad Duress is factory set for silent reporting

EXCLUDE + ENTER can only be used when the panel is disarmed.

EXCLUDE + CODE + ENTER can be used when the panel is armed or disarmed.

x 2

x 1

x 2

Hold

Press repeatedly to display

the last 30 events

Both keys together

(Keypad Panic Shortcut must be ON, P62E 4E)

or...

[Zone No.] [Zone No.]

[]5, 6, 8 or 9

[User Code]

Enter the zone numbers to be Excluded

To exit Exclude mode

To exit Memory mode

View Memory can only be used when the panel is disarmed.

Provided for Download by www.bendigosecurity.com.au