Nescafe Solution 6/30 Operation Manual

NESCAFÉ Solution 6/30

Beverage System

Operations Manual

1

INDEX & WARNINGS

ATTENTION: To ensure quality & safety, use only NESTLÉ PROFESSIONAL

products and potable water. This machine must remain closed during operation.

DISCLAIMER: The machine is not to be used by children or persons with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction.
Children must be supervised not to play with the machine.
This machine is intended to be used indoor, in household and similar applications
such as:

- small shops, convenience stores and kiosks (protected against rain)

- bars and restaurants

- staff kitchen areas in shops, offices and other working environments

- by clients in hotels and motels

SPECIFICATIONS:

Power: 110V or 230V / 50Hz-60Hz • 1000W, 1100W or 1400W
Dimensions: Height: 54.0cm • Depth: 47.0cm • Width: 30.0cm • Weight: 20.4kg

INDEX WARNINGS

SECTION: 1

INDEX & WARNINGS

SECTION: 2

BASIC PARTS OF THE MACHINE

SECTION: 3

LOADING PRODUCTS

SECTION: 4

DISPENSING A DRINK

SECTION: 5

RINSE

SECTION: 6

CLEANING & HYGIENE
PROCEDURES

SECTION: 7

HYGIENE PROCEDURES

SECTION: 8

TROUBLESHOOTING GUIDE

SECTION: 9

FOOD SAFETY REMINDERS

DANGER

Hot water

DANGER

Electric shock

Always switch OFF the
machine before performing
any cleaning activity.

Follow the cleaning
and disinfection, and
maintenance schedule
in this user manual.
When in doubt, always
consult this manual.

Wash hands before
performing these operations.

Use gloves for handling
chemicals.

Use clean and foodgrade
utensils for cleaning (do
not use wooden utensils).

2

2

BASIC PARTS OF THE MACHINE

1

4

5

6

12

10

11

14

13

3

2

987

15

16

1. Front and back panels

2. Side panel

3. Selection panel/buttons

4. Pre-selection button

(optional)

5. Espresso cup stand

6. Drip tray and grid

7. Water inlet

8. Electrical socket

9. Power switch

10. Water tank (A)

(optional) and
water filler (B)

11. Machine lid

12. Canister

13. Programming key

connector

14. Mixing bowls

15. Dispense head bracket

16. Powder chute

B)

A)

3

2

BASIC PARTS OF THE MACHINE

Mixing bowl and detailed parts

Selection panel - LED light reference

17. Mixing bowl,

whipper housing
(in one piece)
and clamp

18. Water inlet

(separate piece)

19. Impeller

20. Nozzle

21. Steam trap

22. Dispensing tube

19

17

20

22

21

18

1B 4A

2B 5A

3B 6A

1A 4B

2A 5B

3A 6B

4

3

LOADING PRODUCTS

1. Open the front door.

2. Close the powder chute and remove the

canister, if desired you can lift the lid of the
machine for easier access to the canister.

3. Before opening agitate the

canister to force all remaining
powder down the delivery screw.

4. Fill the

selected canister
with powder
until about 1cm
from the top.

5. Fill all the

other canisters

with powder
until about 1cm
from the top.

WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.

6. Close canister with lid.

7. Shake gently to equalize.

5

3

LOADING PRODUCTS

WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.

8. Put the canister back in the correct

place (ensure correct connection with
the powder motor).

9. Open the powder chute.

10. Close the front door.

11. Fill the water tank (if fitted)

through the water filler in the
machine lid. Check your machine
is ready by dispensing test
beverage(s).

6

4

DISPENSING A DRINK

WARNING:
Never remove the cup or place your hands in the dispensing area during preparation!
NOTE: For advice on best practices for water safety/quality and hardness, please refer to
the NESTLÉ PROFESSIONAL Water Management Tool.
If selection button 6 is defined as a “pre-selection” button then 10 beverage choices will
be available rather than 6.

1. Place a cup exactly in the

centre of the grid, or on the
espresso cup stand for espresso.

2. Select a drink by pushing a

selection button.

3. The desired selection button

will remain ON and all other
buttons will switch OFF.

4. The dispensing area will be

illuminated by a flashing light.
When dispensing has finished
all selection buttons will light up
and the dispense area light will
remain ON.

5. When all selection buttons

light up and the machine beeps
once you may then remove the
cup and enjoy your drink.

THIS MACHINE SHOULD ONLY BE USED WITH POTABLE WATER
OR BOTTLED WATER TO ENSURE CONSISTENCY AND BEVERAGE
QUALITY.

7

5

RINSE

CAREFUL HOT WATER!

MORNING, AFTERNOON, EVENING (3x / DAY)

Semi automatic rinse process.

1. Place a bucket (min 0.5 litre)

on the drip tray grid to collect
the rinsing water.

2. Push & hold selection buttons

3 & 6 simultaneously for a few
seconds.

3. The automatic rinse process

will start by rinsing mixing bowl
1, followed by mixing bowl 2 etc.

4. Discard the dirty water.

+

NOTE: Every time you carry out a rinse, take the opportunity to empty the drip tray.

8

CLEANING & HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

EVERY 24 HOURS

Manual cleaning process.

Ensure the powder chute is completely dry before refitting to the canister. Failing to do so
could adversely affect consistency and in cup quality by contamination or clogging of the
chute.
NOTE: All parts can be cleaned in a dishwasher.

A. Powder chute:

1. Open the front door.

2. Close the powder chute and

clean it with a brush.

Every time new product is loaded
close the powder chute, unclip and
remove it.

3. Clean (and/or disinfect) according

to the Mandatory Cleaning and
Disinfection Table on page 15.

4. Rinse with clean water, and wipe

dry or air dry completely before
reassembling.

6

Preparation of disinfection
solution:

1. Prepare a 100 ppm free chlorine

solution (foodgrade disinfectant).

2. Completely submerge all

dismantled parts in the solution
for at least 15 minutes.

3. Wipe dry or air dry completely

before reassembling.

9

6

CLEANING & HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

EVERY 24 HOURS

Manual cleaning process.

B. Steam traps and mixing

bowls, whipper housings,
impellers and dispensing
tubes

1. Open the front door.

2. Close powder chute and

remove canister.

3. Move the clamp (A) to the right

to unlock and remove the mixing
bowl (B) and water inlet (C) all
together.

4. Remove the steam trap (D).

5. Remove the impeller (E) from

the whipper motor shaft (F) if
desired you may use the steam
trap as a lever. Remove the
‘O’-ring.

6. Disconnect the beverage

dispensing tube from mixing bowl
outlet, dispense head bracket.

7. Clean (and/or disinfect) all parts

according to the Mandatory
Cleaning and Disinfection Table
on page 15.

8. Rinse with clean water and

wipe dry or air dry completely
before reassembling.

9. Additionally, before

reassembling, wash and disinfect
the whipper motor shaft (F) and
area with hot water.

NOTE: All parts can be cleaned in a dishwasher.
Cleaning of whipper motor collar and seal should be performed only by a technician.

C)

B)

A)

E)

D)

F)

NOTE: Please ensure the following
when reassembling mixing bowl:
1/ correct alignment of impeller and
whipper motor shaft
2/ correct alignment of motor housing
and mixing bowl with clamp

10

CLEANING & HYGIENE PROCEDURES

6

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

EVERY 24 HOURS

Manual cleaning process.

D. Drain drip tray grid and

espresso cup stand

1. Empty the drip tray.

2. Unclip and remove the

espresso cup stand.

3. Clean (and/or disinfect) all

parts, according to the
Mandatory Cleaning and
Disinfection Table
on page 15.

C. Drink delivery area and the

exterior of the machine

1. Open the door.

2. Clean (and/or disinfect) according

to the Mandatory Cleaning and
Disinfection Table on page 15.

NOTE: All parts can be cleaned in a dishwasher.

11

6

CLEANING & HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

WEEKLY

Manual cleaning process.

1. Open machine.

2. Open the top cover.

3. Remove the water tank

(if applicable).

4. Clean (and/or disinfect) all

parts, according to the Mandatory
Cleaning and Disinfection table
on page 15.

5. Wipe dry or air dry completely

before reassembling.

E. Water tank (optional)

NOTE: All parts can be cleaned in a dishwasher.

12

7

HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

WEEKLY / MONTHLY

For various items, see the Mandatory Cleaning and
Disinfection Table on page 15.

TWICE A YEAR

Ingredient canister.

NOTE: Ensure the correct parts are used when reassembling the canisters, as there are:

- 2 different canister sizes

- 2 different outlet sizes

- 2 different dosing screws (different pitch); the small screw is used for coffee.
NOTE: To ensure consistent In-Cup Quality, use correct parts when reassembling the
canisters.
NOTE: All parts can be cleaned in a dishwasher.

1. Disassemble all parts of the

canister: dosing screws, wheels,
powder chute, etc.

2. Disinfect all parts according

to Mandatory Cleaning and
Disinfection table on page 15.

13

8

TROUBLESHOOTING GUIDE

WARNINGS & ALERTS

ALERTS

DIAGNOSTICS

- Dispense pipes
incorrectly fitted to
dispense head or
mixing bowls outlet

- Mixing bowls
incorrectly fitted

- Whipper seals missing

- Overflow pipe
incorrectly fitted

- Water tank or boiler
empty

- Water reloads without
dispensing any drink

- No water reload

- Mixing bowl or tube
blocked

- Canister(s) empty

- Machine is not switched
ON

- Reposition pipes

- Reposition mixing bowls

- Check seals

- Refit overflow pipe

- Fill with water

- Check water circuit / leakages

- Check water circuit

- Dismantle mixing bowl and
tube to remove the product.
Clean parts and reassemble

- Refill canister(s) with product(s)

- Check machine is plugged in

- Check if front door is closed
properly

- Check if machine is switched ON

1. Machine floods

2. No water

3. Out of Service OFF 6B

4. Out of Service OFF 14

5. No beverage

dispensed

For all other lighting codes and troubleshooting call technician.
NOTE: The following errors are covered in the technical manuals with other technical
troubleshooting: No water, out of service OFF 6B and 14

ACTIONS

14

9

FOOD SAFETY REMINDERS

ITEM Daily Weekly Monthly 2 x per year

Powder chute C D

Steam trap and mixing C D
bowls / whipper
housing / impeller and
dispensing tubes

Drink delivery area C D
and exterior of the
machine

Espresso cup stand, C D
drip tray and grid

Water tank (optional) C D

Ingredient canister D

C: CLEANING D: DISINFECTION

NOTE: Parts MUST be cleaned and rinsed before disinfection.

Some products may contain allergens (substances that trigger allergic reactions),
please check the allergen declaration on the product packaging (cross
contamination may occur in the machine).

ALLERGENS

CLEANING AND DISINFECTION SCHEDULE

15

Copyright Nestec Ltd August 2010

CONTACT DETAILS:

www.NestleProfessional.com