Nescafe Tama User Manual

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Page 1

USER MANUAL

Page 2

Recommended with NESCAFÉ GOLD.

Experience the full range today.*

www.nescafe.co.th

We recommend using NESCAFÉ GOLD coee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system.

Fine powdered coee (for example NESCAFÉ Red Cup) is not recommended to be used in the NESCAFÉ GOLD BLEND Barista system as it will result in blockage issues.

NESCAFÉ GOLD

BLEND

A premium blend of Arabica

beans that are golden roasted

to perfection. Delivers a smooth

cup with juicy aromas.

*All NESCAFÉ GOLD products are suitable for use and have been tested for the NESCAFÉ GOLD BLEND Barista system.

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TABLE OF CONTENTS 

SAFETY PRECAUTIONS ..................................................................................................2-3

MACHINE OVERVIEW ..................................................................................................... 4-5

FIRST TIME USE & INITIAL RINSING ............................................................................. 6

REFILLING WITH COFFEE .................................................................................................7

PREPARING BEVERAGES .............................................................................................. 8-9

INDIVIDUAL ADJUSTMENTS TO YOUR PERSONAL TASTE ...............................10

CLEANING - OVERVIEW OF THE PARTS ....................................................................11

RECOMMENDED WEEKLY CLEANING ........................................................................12

CLEANING DRAWER & MIXING CHAMBER......................................................... 13-14

CLEANING DRIP TRAY, TANKS & DOSING UNIT ............................................... 15-16

DESCALING .......................................................................................................................17-18

GREEN & ORANGE LIGHT SIGNALS ............................................................................ 19

RED LIGHT SIGNALS .................................................................................................. 20-22

TROUBLESHOOTING ................................................................................................. 23-24

FREQUENTLY ASKED QUESTIONS ............................................................................. 25

SPARE PARTS .......................................................................................................................26

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SAFETY PRECAUTIONS 1/2

When using electrical appliances, basic safety precautions should always be observed, including the following:

These instructions are to ensure you use this electric product safely and prevent you and other users from the risk of damage or hazard. Please read and follow carefully all indicated “Warnings” and instructions.

“Warnings”: failure to follow these warnings may result in death or severe injury.

Warnings:

• In case of an emergency remove plug from

power socket immediately.

• Do not place hands underneath the hot water

jet or outlet during the preparation of the beverage (danger of burning). Never leave the appliance while making a beverage.

• Ensure electrical plugs are clean and free of

dust. It can cause an electric shock, short circuit or fire.

• Never touch cable or plug with wet hands.

Do not unplug by pulling the cable. In case of damage, do not use the appliance. In order to avoid danger, arrange repairs and/or replacement of power cable by our Hotline only.

• Do not damage, destroy, remodel, bend, pull

or twist the plug forcedly. The plug can be damaged and cause fire or electric shock by placing heavy objects on it, taking it apart or modifying it.

• Always put a cup underneath the outlets

when rinsing the machine.

Advised usage:

• Mains voltage used must be the same as the

details on the rating plate. Insert the plug in a socket which is properly wired. When using an extension cable, do not put many loads in one outlet. It can result in fire caused by abnormal heat. In the event that the plug and cable get hot, stop using the machine immediately (do not use the machine abroad).

• The manufacturer is not liable for damage

caused by improper use of the machine or failure to comply with the instructions of this manual. Such damages are also not covered by the warranty.

• Children should be supervised to ensure that

they do not play with the appliance.

• This appliance is not intended for use by

persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• This appliance is intended to be used in

household and similar applications such as:

- Staff kitchen areas in shops, offices and other working environments;

- Farm houses;

- By clients in hotels, motels and other residential type environments;

- Bed and breakfast type environments.

• Always use the appliance on a flat, stable, heat

resistant surface away from sources of heat or water splashes. Do not place cable close to heat, sharp edges, etc. Do not allow cable to dangle (risk of tripping up).

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SAFETY PRECAUTIONS 2/2

• Do not use the machine near fire or place it

on hot surfaces (e.g. on top of electric hot plate). It can cause a fire.

• Do not put a load on the machine. When in

use do not squeeze the machine in between two shelves nor place it in a cabinet. This could lead to damage.

• Do not use the machine if it is not operating

perfectly or if there is evidence of damage. In such cases inform our Hotline.

• Unplug the cable when the machine is not in

use to avoid the risk of injury, burn, electric shock, electric leak or fire caused by dielectric degradation.

• Do not insert any foreign object in the mixing

chamber.

• Do not put anything (hot water, milk, alcohol,

etc) other than potable water in the water tank. It can block or clog the inside of the machine and cause failure. We recommend the usage of soft water.

• Do not put too much water in the water tank

as it will spill over the power connection to the machine. The water tank must be filled when detached from the machine.

• Do not leave water in the water tank when

the machine is not used over a long period of time. The water can become contaminated. Use fresh water every time you use the machine.

• Clean machine periodically according to

instructions in chapter “CLEANING”.

• When cleaning the machine, unplug the

machine and let it cool down. Do not clean the machine while it is still hot. You can burn yourself.

• Do not wash the plug or the cable with water

nor leave them in liquid, such as cleanser. It can cause a failure.

• The appliance must not be immersed in water.

• The machine’s cover is equipped with a

permanent magnet. Avoid placing appliances and objects that can be damaged by magnetism close to cover, e. g. credit cards, USB drives and other data devices, video tapes, television and computer monitors with picture tubes, mechanical clocks, hearing aids and loud speakers.

• Patients with pacemakers or defibrillators:

Do not approach the cover directly over the pacemaker or defibrillator.

Further instructions:

• Drawer can only be inserted when the mixing

chamber is inserted and locked.

• In some situations the machine requires a

rinsing cycle. Before operating again, put a cup underneath the outlets.

We recommend using NESCAFÉ GOLD

coffee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system.

Agglomerated soluble spray dried coffee

powder (for instance NESCAFÉ Red Cup), roast and ground coffee, are not designed for use in this coffee machine. Upon use of those coffee types, the system will be blocked or damaged.

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MACHINE OVERVIEW 1/2

Milk

measuring cup

max. 15 bar 1 L

220-240 V 50-60 Hz 1500 W

Top coverWater tank

Drip tray

Water tank

connection part

(Do not touch!)

Use drip tray to place your cups for coee preparation. Remove drip tray when using a big mug.

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NESCAFÉ

container

Dosing unit

High velocity hot water jet

Drawer

Cap

MACHINE OVERVIEW 2/2

For cleaning pull down on the lock handle and remove mixing chamber



see page 13

5 °C - 35 °C

~3.4 kg

A = 178 mm B = 319 mm C = 285 mm

max. 15 bar 1 L

220-240 V 50-60 Hz 1500 W

Coee box User interface

Menu icons

 see page 8

Power button

(ON/OFF)

Drawer & Inner parts

Rinsing light

Cleaning light

No water

indicator light

Page 8

FIRST TIME USE AND INITIAL RINSING

Rinsing starts. Wait until it stops.

After rinsing is completed, all icons will turn steady green. Machine is now ready for use.

Switch machine on. Power button starts blinking green while machine is heating up for approx. 25 seconds.

Power button and Espresso icon light steady green.

Touch Espresso icon.

~25 sec

Plug the machine only into mains voltage of 220-240 V / 50-60 Hz.

Remove the water tank.

Put drinking water in the tank.

Never put any liquid other than drinking water in the tank!

Re-attach the water tank to the main body. Place a container with a capacity of at least 250 ml under the coee outlet.

Before using the machine for the ﬁrst time:

• Initial rinse must be done.

• Perform a rinse with water tank ﬁlled to maximum level (approx. 1 L). Preferably use soft water.

For light cleaning or if machine is left unused for more than 2 days, please

• Empty, rinse, and replenish the water tank

• Touch and hold the Lungo icon THEN the power button simultaneously for 5 seconds

• Go to for initial rinse.

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Place coee box as shown and remove cap.

Remove coee box.

Press the top cover and open it.

Fill coee box with suitable coee (see indication below).

Close top cover.

Re-attach coee box cap. Insert coee box back to machine. The

logo faces forwards. If you have diculty to insert back coee box, please refer to section TROUBLESHOOTING on page 24.

Click !

Coee powder is adversely aected by high temperatures and humidity. Please store it in a sealed container in a cool and dry location. Also, the coee powder in the coee tank should be used in good time, preferably within one month.

We recommend using NESCAFÉ GOLD coee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system. Alternatively, other freeze-dried coee options can also be used.

• Maximum ﬁlling volume for coee tank: 150 g Fine powdered coee is not recommended to be used in

the NESCAFÉ GOLD BLEND Barista system as it will result in blockage issues.

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PREPARING BEVERAGES 1/2

Latte Macchiato

Suggested cup size: 300 ml

Power button (ON/OFF)

Menu icons

Espresso

Suggested cup size: 100 ml

Hot water function

for cup preheating

Lungo

Suggested cup size: 200 ml

Americano

Suggested cup size: 250 ml

Cappuccino

Suggested cup size: 300 ml

Touch the desired menu icon.

When selected menu icon stops ﬂashing your coee is ready. All lights are steady green. Enjoy your coee. CAUTION! Your coee will

be hot!

Place a cup. Remove drip tray when using a big mug.

The selected menu icon ﬂashes. The extraction starts and stops automatically. To stop the extraction partway through, touch selected menu icon again and wait until light stops ﬂashing. Nevertheless some coee will continue to ﬂow as long as the icon is ﬂashing.

Black coee options

Espresso

Lungo

Americano

To heat up the cup before preparing coee touch Cappuccino and Americano icon simultaneously. CAUTION! Hot water will ﬂow out! Afterwards throw away water and continue with step 1.

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MILK

Pour milk* into the supplied measuring cup:

- Latte Macchiato: 60 ml

- Cappuccino: 50 ml

Pour milk into the cup.

The selected menu icon starts ﬂashing.

Touch the desired menu icon.

Place a cup. Remove drip tray when using a Latte Macchiato glass.

When selected menu icon stops ﬂashing your coee is ready. All lights are steady green. Enjoy your coee. CAUTION! Your coee will

be hot!

Hot water/coee extraction starts and stops automatically. To stop the extraction partway through, touch selected menu icon again and wait until light stops ﬂashing. Nevertheless some coee will continue to ﬂow as long as the icon is ﬂashing.

Milk coee options

Latte Macchiato

Cappuccino

To heat up the cup before preparing coee touch Cappuccino and Americano icon simultaneously. CAUTION! Hot water will ﬂow out! Afterwards throw away water and continue with step 1.

* NESCAFÉ recommends to use milk

with at least 3 % fat.

Page 12

INDIVIDUAL ADJUSTMENTS TO YOUR PERSONAL TASTE

 

When the selected menu icon starts ﬂashing green you can adjust the amount of hot water.

The power button light changes to orange. The selected menu icon lights green. Coee extraction starts.

Put a cup in place. Touch and hold the menu icon for the beverage you wish to adjust for 5 seconds.

+/−

When the beverage reaches the desired amount touch the menu icon to stop. If you do not touch machine

will stop at the maximum water level!

5 sec

Resetting initial beverage recipes

① Connect the power plug. ② Check that the power is OFF. ③ Touch and hold the Cappuccino

icon THEN the power button simultaneously.

④ Release the icons when all the

icon lights start ﬂashing fast in green.

⑤ Machine is now back to factory

settings.

⑥ Initial rinsing must be performed

(see page 6).

• After changing the setting, the new setting remains the same until you modify it again (even if the machine is unplugged).

• When a small cup is used, the coee may overﬂow the cup if you set the amount of hot water too high.

• To adjust to a new amount of hot water, repeat the above procedure (the current setting will be overwritten).

Note: For Latte Macchiato & Cappuccino, cup parameter can not be adjusted manually.

To adjust volume, please follow procedure below:

You can adjust the strength of the coee by changing the amount of hot water:

Espresso

type coee

Latte Macchiato

Cappuccino

Lungo

type coee

Americano

type coee

Minimum Standard Maximum

~40 ml

~70 ml

~100 ml

~60 ml

~140 ml

~200 ml

~120 ml

~210 ml

~300 ml

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CLEANING - OVERVIEW OF THE PARTS

Cleaning is to be performed when reﬁlling coee (see page 12). Regular maintenance of the machine ensures a better in-cup quality and a longer machine lifetime.

Rinsing OK - recommended every week

Do not rinse!

Water tank connection part

Water tank

Coee box cap

Coee box

If you touch the protrusion on the bottom of tank when it has water in it, the water may spill from the tank.

Do not touch the protrusion (connection part) on the bottom of the water tank.

CAUTION!

Drawer

Drip grid

Drip tray

Slider cover (green)

Mixing chamber mesh

Mixing chamber

Lower disk No. 2

Dosing unit housing No. 3

Upper disk No. 1

Rinsing OK - recommended every week

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Remove coee box.

Push on the top cover and open it.

Check if coee box is empty: If empty, please complete cleaning procedure on pages 15-16 for deep cleaning of dosing unit and coee box. If not go ahead with recommended weekly cleaning procedure.

Turn over coee box.

Turn lower disk No. 2 in the direction of the “OPEN” arrow until you hear a “Click”.

Remove lower disk No. 2, clean it with hot water and dry it completely.

Clean both openings of the dosing unit housing with a dry cloth.

12 12

7 9

Before reassembling make sure that all parts are completely dry. Place lower disk No. 2 back on dosing unit housing. Turn it in the direction of the “CLOSE” arrow until you hear a “Click”.

Click !

Lower disk No. 2

Insert coee box back to machine. The

logo faces forwards.

Click !

CAUTION! Do not put any of the parts into the dishwasher!

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CLEANING DRAWER & MIXING CHAMBER 1/2

Switch machine o. Disconnect plug from socket.

Pull out the drawer.

Press down the blue lock handle.

Press the slider cover inwards from the both sides and pull it out. Sometimes the residue hardens, making it a little bit dicult to remove.

Release the lock under the mixing chamber.

Check that the lock handle is down. Remove the mixing chamber.

OFF !

Rinse drawer and slider cover under hot water. Wipe with a soft damp cloth.

Soak mixing chamber in hot water for at least 2 minutes. If coee is still adhered, scrape it o gently.

Dry away moisture.

min.

2 minutes

CAUTION! Do not put any of the parts into the dishwasher!

(Weekly cleaning recommended)

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CLEANING DRAWER & MIXING CHAMBER 2/2

Push down lever until you hear a “Click”.

In case mesh has been removed:

Check orientation of the mesh (the mesh has a top and a bottom side).

Align arrows on slider cover and main body. Press the slider cover in until you hear a “Click”.

Make sure that step 11 has been correctly followed. Push mixing chamber into the main body. Ensure it is fully inserted.

Pull up blue handle to lock mixing chamber.

Slide drawer in until you feel the “Click”.

Check the holes inside the mixing chamber: If the holes are blocked with coee, rinse again with hot water.

Push mesh into original position. Ensure it is fully inserted.

Check inside!

To p

Bottom

Click !

CAUTION! Do not put any of the parts into the dishwasher!

(Weekly cleaning recommended)

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Switch machine o. Disconnect plug from socket.

Rinse drip tray with hot water and clean it with a brush.

CLEANING DRIP TRAY, TANKS & DOSING UNIT 1/2

Rinse and clean water tank. Afterwards reﬁll with fresh, potable water and insert it to machine.

Turn over the dosing unit and remove the upper disk No. 1.

Using the thumbs turn in the direction of the “OPEN” arrow until you hear a “Click”.

Put your ﬁngers into the openings and remove lower disk No. 2.

Check whether all three parts are there.

Lower disk No. 2

Upper disk No. 1

Dosing unit housing No. 3

Make sure that coee box is empty. Turn the dosing unit clockwise and remove it from the coee box.

No. 3

No. 1

Wipe away the dirt with a soft damp cloth. Soak disk No. 1 and disk No. 2 in hot water.

OFF !

Click !

CAUTION! Do not put any of the parts into the dishwasher!

(At least monthly cleaning recommended)

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Put coee box back on dosing unit.

With the dosing unit held steady at the bottom, close by turning the coee box clockwise until it stops.

Remove coee box cap.

Clean cap with a soft damp cloth. Do not clean the coee box with ﬂowing water!

Turn over the dosing unit housing and align the triangular portions on the dosing unit housing No. 3 and upper disk No. 1.

No. 1

No. 3

CLEANING DRIP TRAY, TANKS & DOSING UNIT 2/2

Rinse and dry parts carefully before reassembling! Ideally let it dry for one night. Do not use a hair dryer -

deformation may result!

Align marks ▼ No. 3 with No. 2 and ﬁt together. The label “No. 3” gets visible.

Using the thumbs of both hands turn the lower disk No. 2 in the direction of the “CLOSE” arrow until you hear a “Click”.

No.3

No.2

No.3

Click !

CAUTION! Do not put any of the parts into the dishwasher!

(At least monthly cleaning recommended)

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DESCALING 1/2

Dissolve 125 ml of descaling agent* per 500 ml of cold water.

Do not use hot water!

*Durgol® recommended to use for descaling agent

Pour descaling solution into water tank. Insert water tank to machine.

125 mL

Remove drip tray. Place a container with a capacity of at least 500 ml under the coee outlet. Take water tank out.

min. 500 ml

Espresso icon and power button lights up steady green. Touch Espresso icon to start descaling process (icon starts ﬂashing green).

Descaling solution is discharged: First from high velocity hot water jet, then from coee outlet. Throw away water from container.

To enter the descaling mode, start with machine o, then press on Espresso icon & power button for 7seconds. All menu icons start ﬂashing. Release the icons.

7 sec

If you don’t descale your machine according to the following recommendations issues and even break down could happen. We recommend to descale your machine depending on water hardness and consumption but at least twice a year (see table below).

Water hardness Descaling after ... cups

Hard water 300 ppm 250 cups

Medium 180 ppm 500 cups

Soft 80 ppm 750 cups

● Read instructions and safety infor- mation on packaging of descaling agent.

● Do not wash surface of machine using descaling agent.

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DESCALING 2/2

Wait 5 minutes to let the descaling solution work. Touch Espresso icon to start again descaling process (icon starts ﬂashing green).

Wait another 5 minutes to let descaling solution work. Throw away water from container. Carefully rinse water tank.

5 min 5 min

Descaling solution is discharged: First from high velocity hot water jet, then from coee outlet.

min. 500

Place a container with a capacity of at least 500 ml under the coee outlet. Put drinking water in the tank. Insert water tank to machine.

Throw away water from container. Carefully rinse water tank. Fill up water tank with drinking water. Insert water tank back to machine.

Touch Espresso icon to start rinsing process (icon starts ﬂashing green).

Water is ﬁrst discharged from the high velocity hot water jet and then from the coee outlet. Throw away water from container.

When Espresso icon stops ﬂashing, touch Espresso icon again to start second rinsing cycle (icon starts ﬂashing green).

Water is ﬁrst discharged from the high velocity hot water jet and then from the coee outlet.

To quit the descaling mode, turn o the machine.

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GREEN & ORANGE LIGHT SIGNALS

Heating up mode

Power button: ﬂashing green All menu icons: OFF

Initial rinse mode

Power button: steady green Espresso icon: steady green (see page 6)

Operation mode

Power button: steady green All menu icons: steady green

Preparation mode

Power button: steady green Selected menu icon: ﬂashing green

+/−

Cup warming adjustment mode

Power button: steady orange Cappuccino & Americano icon: ﬂashing green

In this mode you can adjust the amount of water dispensed when preheating the cup (see page 8+9).

Access this mode by touching Cappuccino and Americano icon simultaneously during 5 seconds.

When the desired amount of water is reached touch the Cappuccino and Americano icon simultaneously to stop. If you do not touch machine

will stop at the maximum level!

ECO mode (After 5 minutes power turns OFF automatically)

Power button: OFF All menu icons: OFF

+/−

Coee amount adjustment mode

Power button: steady orange Selected menu icon: ﬂashing green at the beginning, then steady green when adjustment possible (see page 10)

~25 sec

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RED LIGHT SIGNALS 1/3

Espresso icon: ﬂashing green Power button: steady red

Remove coee box and insert it correctly. Close top cover. If you have diculty to insert back coee box, please refer to section TROUBLESHOOTING, page 24.

Click !

Coee box not correctly inserted

No water indicator light

Mixing chamber rinsing light

Cleaning light

Signal lights

Americano icon: ﬂashing green Power button: steady red

Insert drawer correctly. Push ﬁrmly inside.

Drawer not correctly inserted

LIGHT SIGNAL: PROCEDURE TO SOLVE THE PROBLEM:

All menu icons: OFF Power button: fast ﬂashing red

Switch machine o and wait 20minutes. Afterwards switch machine on. If power button still ﬂashes red contact support desk.

20 min

OFF

Error has occurred

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RED LIGHT SIGNALS 2/3

LIGHT SIGNAL: PROCEDURE TO SOLVE THE PROBLEM:

Touch Espresso icon. Rinsing process starts.

Mixing chamber rinsing light: ﬂashing red Espresso icon: steady green Power button: steady red

Remove coee cup and place container with a capacity of 200 ml under the coee outlet.

Rinsing mixing chamber required

No water indicator light: ﬂashing red Power button: steady green

Descale the machine according to descaling procedure on page 17-18.

Reﬁll water tank and insert it back to machine correctly. Press green icon to ﬁnish beverage preparation.

Water tank empty /

descaling required

If water tank is EMPTY:

If water tank is NOT EMPTY:

Cleaning light: ﬂashing / steady red All menu icons: steady green Power button: steady green / red

Clean dosing unit (see page 15-16). Put coee box in place and make a rinse. Additionally clean mixing chamber, slider cover and drawer (see page 13-14).

Cleaning light: FLASHING RED

 Cleaning is recommended

Cleaning light: STEADY RED

 Cleaning is required

Coee dust in machine,

cleaning required/recommended

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RED LIGHT SIGNALS 3/3

LIGHT SIGNAL:

Cleaning light: steady red All menu icons: OFF Power button: steady red

Machine is blocked,

cleaning required

Place a container with a capacity of at least 200ml under the coee outlet. Touch Espresso icon to start the rinsing process. Afterwards throw away water from container.

Clean and dry coee box and dosing unit (see page 15-16).

Remove coee box out of machine. Reassemble coee box on dosing unit (see page 16).

Fill coee box with suitable coee.

Put coee box without dosing unit back to machine.

PROCEDURE TO SOLVE THE PROBLEM:

Insert coee box back to machine. The

logo faces forwards.

Click !

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TROUBLESHOOTING 1/2

Clean mixing chamber, slider cover and drawer according to cleaning procedure on page 13-14.

Coee is not being dispensed properly from the coee outlet.

Stop preparation.

All menu icons: OFF Power button: OFF

Machine cannot be switched on.

If machine still can not be switched on, contact support desk through the information found on the back page. When calling support desk, have the machine next to you and provide the machine number which you can ﬁnd on the base of the machine.

Check if the plug is connected correctly into a power socket. If yes, check your electricity supply.

CAUSE OF TROUBLE: PROCEDURE TO SOLVE THE PROBLEM:

Only hot water is being dispensed.

Tap on the top cover and open it. Remove coee box and reﬁll it according to procedure on page 7.

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Coee box cannot be inserted anymore.

Power button: steady red Espresso icon: ﬂashing green

TROUBLESHOOTING 2/2

Click !

CAUSE OF TROUBLE: PROCEDURE TO SOLVE THE PROBLEM:

Fill coee box with suitable coee and insert it back to machine (see page 7). Close top cover. Machine is ready for use.

Remove the coee box from the machine. Make sure that coee box is empty. Disassemble the dosing unit from the coee box. Clean dosing unit and its parts (see page 16).

Remove coee cup and place a container with a capacity of at least 200ml under the coee outlet.

Insert the coee box without dosing unit inside the machine. Machine will request a rinsing operation.

Touch Espresso icon to start the rinsing process. Afterwards throw away water from container.

Take coee box out and reassemble dosing unit (see page 16).

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COFFEE PREPARATION

• How is the coffee extracted from the machine?

After selecting the desired beverage, the right amount of coffee is dispensed automatically from the coffee box to the mixing chamber. Mixed together with water, the coffee is brewed creating a coffee cyclone that brings out all of the rich flavour, aroma and creates a fine golden crema on black cups.

• Can I adjust the Coffee pre-settings?

You can customise the coffee settings to your taste according to pre-defined menu settings. Please refer to the User Manual page 8.

• While extracting coffee, does any message come up if there

is not enough coffee in the coffee box?

There is no sensor that indicates that the coffee is running low. Please check before preparation as it is simple to check the remaining coffee amount by looking at the coffee box.

• How long should coffee stay in the coffee box?

It’s recommended to consume within a month.

• Why do I have to use NESCAFÉ GOLD coffee and not

NESCAFÉ Original or Brasero?

The NESCAFÉ GOLD BLEND Barista System machine has been designed to deliver the best of NESCAFÉ GOLD coffees and Nestlé recommends to use NESCAFÉ GOLD. Other products will obstruct the dosing system and block the machine.

• Can I just stop in the middle of extraction as the cup

prepared is too long for my taste?

In case you do not have other choice (took a small cup), you can stop the coffee preparation. However the system might require afterwards a rinse (red icon) in order to empty the remaining coffee from the system. In that case, please place a cup on the drip tray, and press the corresponding flashing button. To fully enjoy the experience, we recommend you to adjust your preparation parameter to your taste, this is possible on all black cups. Please refer to the User Manual page 8.

MILK PREPARATION

• How is the milk / coffee creamer transformed into frothed milk?

Our system uses a unique technology that froths the milk without contact with the machine by dissolving the creamer powder / by heating up the milk with a high velocity water jet, thus creating a delicious beverage with ease. We recommend you to use full fat milk for a longer lasting milk froth.

• I pressed the Cappuccino button, and milk does not come out.

You need to separately buy milk or creamer which you have to place in your cup (please use measuring cup for fresh milk) in order to have Cappuccino and Latte Macchiato.

• How can I make my coffee more creamy / milky?

Please use full fat milk to make it more creamy / milky.

• Can I put milk into the water tank?

No, only water can be put into the water tank. Milk should be poured directly into the cup.

MACHINE OPERATION

• What is the machine warranty?

Nestlé provide a 2 year warranty from the day of purchase. Please ensure you keep the proof of purchase for returns/exchanges.

• Where does the machine come from?

The machines is designed & engineered in Switzerland, assembled in China.

• Is it possible to use the machine abroad?

The NESCAFÉ GOLD BLEND Barista System machine has specific voltage (see on the bottom, under the machine or in the user manual) and should not be used otherwise.

• Why does paper cup keep moving on the drip tray

during beverage preparation?

The machine works with pressure pump and it creates some vibrations. We strongly recommend not to use paper cups, preferably porcelain cups.

• Why do I need to descale the machine and how do I

trigger the decaling process?

Depending on your water quality or water hardness, and machine usage frequency, limescale will build over time in your machine, to the point it obstruct water pipes. At that stage, the machine can no longer dispense coffee and need to be descaled. Please refer to the relevant chapters in the User Manual page 17.

• How often should I clean the system?

Each time you refill the coffee box, you should do a regular clean up at least the external dosing disks with a soft dry cloth. This will remove the coffee powder, that over time may create some blockage in the system.

• Does the jet nozzle come off from the machine for wash?

No, the jet nozzle does not need to be dismantled. If no water comes through, it might be that there is some scale inside blocking. In that case please refer to the “descaling” procedure in the User Manual page 17.

• How do I clean the coffee box?

The coffee box (transparent) and the dosing disks (coloured parts) should not be placed in the dishwasher. The transparent part should not be cleaned under water but with a soft cloth to remove coffee dust. The dosing disk can be dismantled and cleaned with a wet cloth but need to be dried for at least a full night before being reassembled. In case there is some remaining humidity in the coffee box after reassembly it will block the system. Please refer to the User Manual pages 15-16 for detailed instructions.

• Although the water has been filled, the water supply

indicator blinks

Please empty your water tank and check nothing might be blocking. It might be the case that some scale has built up into the system over time and that the machine needs to be descaled. Please refer to the User Manual page 17.

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SPARE PARTS

1 Water tank 2 NESCAFÉ Coffee Box and dosing disks 3 Drip tray and drip grid 4 Slide cover (green) 5 NESCAFÉ mixing chamber (incl. mesh) 6 Machine drawer

The following spare parts can be obtained from the Consumer Service Hotline:

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Nestlé Consumer Center

02-657-8601

(Toll free 1-800-295588 only for landline phone)

www.nestle.co.th

Post Box No. 9, Hualampong, Bangkok 10331