Page 1
IS-480/490
MAILING SYSTEM
with iMeterTM Postage Meter
USER’S GUIDE
4135505S
Page 2
CONTACTING NEOPOST
Neopost Inc.
478 Wheelers Farms Road
Milford, CT 06461
Customer Service Helpdesk:
1-800-259-2678
Ordering Neopost Supplies:
Genuine Neopost supplies help keep your equipment running
smoothly and efciently. We’ve made it easy to order supplies
for your Neopost equipment.
Online:
Go to our website at www.neopostinc.com and click on NeoShop
By Phone:
Call us at 1-800-735-5343
Monday through Friday from 7:00am - 7:00pm CST
Support:
For questions about your supply order, email us at: SupplyOrder@
neopostinc.com
Postage-On-Call® Automated Account Information:
Reset your postage meter, check Account Balance and review account
activity.
Online:
Go to www.neopostinc.com and click on Support
By Phone:
1-800-867-3738
www.neopostinc.com (including access to MyNeopost)
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CONTROL PANEL
Page 4
Table of Contents
Read this First 11
1.1 What you will Find in this Manual .......................................................................3
1.2 Safety Requirements .........................................................................................6
Meet Your Mailing System 112
2.1 System Layout .................................................................................................13
2.2 Accessories ......................................................................................................16
2.3 Control Panel Features ....................................................................................20
2.4 Connections .....................................................................................................23
2.5 Power Management .........................................................................................26
Processing Mail 293
3.1 Choosing a Type of Stamp ...............................................................................31
3.2 Preparing and Starting your Work Session ......................................................33
3.3 Processing [Standard] Mail ..............................................................................44
3.4 Printing [Permit] Mail ........................................................................................57
3.5 Printing [Received] for Incoming Mail ..............................................................64
3.6 Running [No Printing] Mail ...............................................................................67
3.7 Remote Label Dispenser (RLD) .......................................................................70
3.8 Settings Details ................................................................................................78
3.9 Advanced Operations ....................................................................................101
Money Operations 1054
4.1 Overview ........................................................................................................107
4.2 Managing Funds ............................................................................................108
4.3 Unlocking the PSD (Postal Inspection) ..........................................................112
Managing Accounts and Assigning Rights 1135
5.1 Accounting and Assigning Rights Overview ..................................................115
5.2 Selecting an 'Account Mode ' .........................................................................117
5.3 Guidelines to Setup an Account .....................................................................119
5.4 Selecting an 'Account Mode' ..........................................................................125
5.5 Managing Accounts .......................................................................................126
5.6 Managing Operators ......................................................................................140
5.7 Advanced Reporting Functions ......................................................................146
Page 5
Reports 1516
6.1 Reports Overview ..........................................................................................153
6.2 Generating a Report ......................................................................................156
6.3 Counter Data ..................................................................................................158
6.4 Postage Data .................................................................................................160
6.5 Funds Data ....................................................................................................163
6.6 Account Data .................................................................................................165
6.7 System Data ..................................................................................................170
6.8 Advanced Reporting Reports .........................................................................171
Online Services 1757
7.1 Online Services Overview ..............................................................................177
7.2 Connecting to Online Services .......................................................................178
7.3 Uploading Statistics .......................................................................................182
7.4 System Online Services .................................................................................183
7.5 eConfirmation Services ..................................................................................184
Configuring your Mailing System 1918
8.1 Settings Overview ..........................................................................................193
8.2 Logging in / out as the Supervisor .................................................................194
8.3 Changing the Display Language ....................................................................196
8.4 Enabling/Disabling Sounds ............................................................................198
8.5 Display Settings .............................................................................................200
8.6 System Time-outs and Settings .....................................................................202
8.7 High Value, Low Funds Warnings and PIN Codes ........................................205
8.8 Weighing Settings ..........................................................................................207
8.9 Postage Imprint Default Settings ...................................................................215
8.10 Imprint Memories ...........................................................................................221
8.11 Default Sealing Mode .....................................................................................224
8.12 Connection Settings .......................................................................................225
8.13 Time and Date Management ..........................................................................228
Options and Updates 2319
9.1 Options and Updates Process .......................................................................233
9.2 Using the Mailbox ..........................................................................................234
9.3 Managing Options ..........................................................................................237
9.4 Managing Custom Text Messages .................................................................239
9.5 Managing Ad Die ...........................................................................................241
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9.6 Managing Postal Rates ..................................................................................244
9.7 Managing Permits ..........................................................................................246
9.8 Updating System Software ............................................................................248
Maintaining your Mailing System 25110
10.1 Maintaining the Ink Cartridge .......................................................................253
10.2 Filling and Adjusting the Feeder Sealer .......................................................261
10.3 Cleaning the Mail Path .................................................................................263
10.4 Touchscreen Calibration ..............................................................................267
10.5 Maintenance Processes ...............................................................................268
Troubleshooting 27111
11.1 Paper Jamming ............................................................................................273
11.2 Label Jamming .............................................................................................278
11.3 Weighing Problems ......................................................................................279
11.4 Diagnostics and System Data ......................................................................280
Specifications 28512
12.1 Mail Specifications .......................................................................................287
12.2 Recommended Operating Conditions ..........................................................290
12.3 General Specifications .................................................................................291
12.4 Operating Specifications ..............................................................................292
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Page 8
Read this First1
This section contains important information about safety precautions and environmental
recommendations to operate your equipment in the best possible conditions.
1.1 What you will Find in this Manual ........................................3
1.2 Safety Requirements .............................................................6
How to Disconnect your Mailing System ..........................................................9
1
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1.1
What you will Find in this Manual
Section 1: Read this First
1
Make sure your have read and fully understood the safety requirements
in this section. This section also includes a list of acronyms and symbols used
in the manual.
Section 2: Meet Your Mailing System
System features, reference descriptions of elements and controls, mail format
and how to power your Mailing System off.
Section 3: Processing Mail
Processing mail using the mailing system: choosing a type of task, weighing,
selecting a rate, sealing your mail, running batches, etc.
Section 4: Money Operations
Loading postage funds.
Section 5: Managing Accounts and Assigning Rights
How you can change accounts as a user, or set up accounts and control access
to the Mailing System as the supervisor.
Section 6: Reports
Read this First
How you can generate and print out reports for the Mailing System usage,
funds usage, account usage, etc.
Section 7: Online Services
Using your Mailing System to access Online Services and connect your system
for upgrades.
Section 8: Configuring your Mailing System
All the specifications of your Mailing System you can set up as a user (temporary
settings) or supervisor (default settings).
Section 9: Options and Updates
How to update/upgrade your system and modify the stamp (custom texts and
ad dies, rates...).
Section 10: Maintaining your Mailing System
Changing the ink cartridge and maintaining other system components.
Section 11: Troubleshooting
What to do when a problem occurs: jamming, bad sealing, poor printing etc.
3
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1
Read this First
Section 12: Specifications
Detailed specifications of your Mailing System.
Symbols
This manual uses the symbols listed below.
Indicates...This symbol...
WARNING : indicates a human safety hazard.
ATTENTION : brings to your attention a risk for equipment or mail
that could result from an action you may perform.
NOTE : remark that explains different scenarios or situations.
TIP : advice to help save you time when processing your mail.
SUPERVISOR : indicates that you have to log in as the supervisor
(using the supervisor PIN) to perform the procedure. Postage
functions of the Mailing System are not accessible in this mode.
Glossary
This manual uses the acronyms listed below.
Automatic Label DispenserALD
Total postage usedAscending
Postage amount availableDescending
IDentificationID
Local Area Network: link between computersLAN
MAS
Mail Accounting Software: allows you to remotely
manage mailing accounts and associated reports.
4
Mixed-Size FeederMSF
Page 12
Personal ComputerPC
Personal Identification NumberPIN
Postal Security Device (Meter)PSD
United States Postal ServicesUSPS
Weighing Platform (Scale)WP
1
Read this First
5
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Safety Requirements1.2
1
Read this First
Power Connection
Before connection, check whether the Mailing System is suitable for the local AC power
voltage (110V).
THIS SYSTEM MUST BE GROUNDED
Only connect the power plug to an outlet provided with a
•
protective ground contact.
To reduce the risk of fire, use only the power cord supplied
•
with the Mailing System.
Do not use ground adaptors.
•
Do not use this product on a wet floor or near water.
•
In case of liquid spillage, disconnect the power cord from the
•
outlet and proceed with cleaning.
Use an outlet located near the system that is easily accessible. Do not route the
•
power cord between pieces of furniture or over sharp edges.
Avoid using outlets controlled by wall switches or shared by other equipment.
•
Make sure the mailing system is close enough to the electric outlet that it leaves
•
plenty of slack on the power supply cord.
Compliance
Energy Star compliance
Your mailing machine is Energy Star compliant: it helps you to save energy and money
while protecting the environment.
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Environmental compliance
A program is implemented for the recycling of worn mailing machines and machines at the
end of their lifetime. Contribute in a responsible way to the environmental protection by
consulting your retailer internet site, or by contacting him. He will inform you of the collection
and treatment processes of these machines.
General Safety
Before using your Mailing System, thoroughly read the operating instructions.
•
To reduce the risk of fire, electric shock and injury to persons, follow normal and
•
basic safety precautions for office equipment when using your Mailing System.
1
Read this First
To avoid damage, only use approved supplies (ink, tape, cleaners...).
•
The Mailing System contains moving parts. Keep fingers, long hair,
jewellery, neck ties, loose clothing away from the mail path at all
times.
Follow the additional safety precautions below:
Do not place lit candles, cigarettes, cigars, etc. on the Mailing System.
•
When removing jammed material, avoid using too much force to prevent personal
•
injury and damaging components.
When lifting covers, wait for all parts to stop moving before placing hands near the
•
feeder path or printhead.
To prevent overheating do not block the ventilation openings or try to stop the power
•
supply fans.
Do not remove bolted covers as they enclose potentially hazardous parts that should
•
only be accessed by a Service Representative.
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Telephone and LAN Connections
1
Read this First
Your system uses a LAN (high speed internet connection) to connect to your customer
Online Services and to a mail accounting software (MAS), located on a separate PC.
Your Mailing System uses the telephone network to connect to the Postal Services and to
your customer online services.
To prevent damage to equipment, do not confuse telephone jacks
that connect to the modem and LAN connectors that are bigger:
You are recommended to use LAN connection.
Network/PC LAN (8 wires)
Analog phone (4 wires)
Follow the additional precautions below:
Avoid using your system during an electrical storm; as there may be a risk of electrical
•
shock from lightning.
Do not install telephone jacks or LAN connectors in a wet location.
•
Disconnect the telephone or LAN cable from the wall before moving your system.
•
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Disconnecting your Mailing System
How to Disconnect your Mailing System
1
1. First switch your Mailing System to OFF mode (see How to Turn the Mailing System
to OFF Mode on page 27 ).
Only unplug the power cord when the Mailing System is in OFF
mode or Sleep mode to avoid keeping the ink cartridge in an
unprotected position where the ink may dry out and become
unusable.
2. Unplug the power cord from the wall outlet.
3. Unplug the LAN cable and the telephone cord from their sockets as they may still
be energized.
Read this First
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Page 18
2
Meet Your Mailing System
Get to know your Mailing System in this section.
2.1 System Layout .....................................................................13
2.2 Accessories ..........................................................................16
2.3 Control Panel Features .......................................................20
2.4 Connections .........................................................................23
2.5 Power Management .............................................................26
How to Turn the Mailing System to Sleep Mode ............................................27
How to Turn the Mailing System to OFF Mode ..............................................27
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System Layout2.1
System Components
Mailing System with dynamic scale:
2
Meet Your Mailing System
Mixed-Size Feeder
Base
Dynamic Scale
Mixed-Size Feeder
Guides envelopes into the feeder.Rear Guide-Wall
Automatically feeds the system with envelopes of different sizes.
Prints envelopes (or labels) and controls the Mailing
System.
Allows you to control the Mailing System.Control Panel
Automatically measures the weight and dimensions of
mail pieces to dynamically change postage after feeding.
Automatically feeds the system with envelopes of different sizes.
Holds large envelopes in place for feeding.Side Guide
Beginning of mail transport path.Hopper
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Mailing System without dynamic scale:
2
Meet Your Mailing System
Mixed-Size Feeder
Automatically feeds the system with envelopes of different sizes.
awake/sleep button of your Mailing System.Awake/Sleep button
Stores this User Guide.User Guide Receptacle
Use this slot to store labels horizontally.Label Storage
Measures weight of mail pieces.Weighing Platform
Receives mail pieces after processing.Catch Tray
Allows you to remove jammed envelopes or labels.Jam Release Handle
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Inside System Base
2
Meet Your Mailing System
Sealer Bottle (if installed)
Postal Security Device
(PSD)
Holds water that is used for moistening an envelope flap.
Lift by front side to open.Cover
Prints the postal imprint on envelopes.Ink Cartridge
Postage meter. Stores postage funds and tracks postage
usage.
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USB Keyboard (option)
2
Usage
Meet Your Mailing System
A USB keyboard can be connected to the mailing system.
Accessories2.2
This keyboard is a standard personal computer keyboard with an additional touchpad. It
allows the input of data to your mailing system.
To use the numerical keys, ensure that [Num lock] is activated.
You can use the shortcuts listed in the table below
Keyboard use
NAVIGATION KEYS
Validates the current screen.[Enter]OK
[Backspace]Clear
[Del]Delete
[Esc]Back / Cancel
Deletes the last character or digit in an entry
field.
Deletes the next character or digit in an
entry field
Returns to previous screen or cancels the
selection.
Moves to the next entry field.[Tab]Change field
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[Left arrow]Move before
Moves the cursor before the character at
the left.
[Right arrow]Move after
Moves the cursor after the character at the
right.
Touchpad use
The touchpad is available to move the screen cursor in much the same way a mouse is
used. Further, left and right click buttons are available to be used for selecting items.
In addition, it allows you to:
Exactly position the cursor in an entry field.
•
Select a part of the content of an entry field.
•
Remote Label Dispenser (option)
2
Meet Your Mailing System
The Remote Label Dispenser (or RLD) is a remote device connected to the mailing system
that prints indicia (stamps) on thermal, self-adhesive paper. It provides an ergonomic work
environment, as the user can place it in the most convenient working position.
See also
To use your RLD, see Printing Using the Remote Label Dispenser on page 74.
•
To configure your RLD, see Configuring the Remote Label Dispenser on page 73.
•
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Report Printer (option)
2
Meet Your Mailing System
A USB printer can be directly connected to the mailing system for printing mailing related
reports.
For more information about compatible printers that can connect
to your mailing system, please contact technical support.
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Barcode Scanner (option)
2
Meet Your Mailing System
This scanner is used:
• to identify accounts through barcodes
• to scan tracking numbers on mails and send them to postal server
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2
Meet Your Mailing System
Display Areas
The control panel has a touch screen so most zones are tactile. Tap a zone to open the
corresponding screen.
Control Panel Features2.3
See control panel and screen layout on the flap of the manual
cover.
Displays account currently selected.Account
Ad die
Item Counter
Label Indicator
Print Offset
Reset item counter
Indicates that an ad die (slogan) will be printed when
yellow.
Displays the date that will be printed.Date
Displays selected imprint memory when applicable.Imprint Memory
Counts the envelopes or labels printed since the last
counter reset.
When displayed, indicates that the Mailing System will
print a label.
Indicates unread messages in message box.Mailbox
Indicates the amount to be printed on the envelope.Postage
Indicates the printing offset status (stamp position shifting
for thick envelopes).
Indicates the current rate and services selected.Rate and Services
Displays funds available for postage.Remaining funds
Resets the item counter to zero. This is the starting point
for batch data reports.
Sealing
Type of stamp
20
Switches the sealer on/off and indicates wether the
function is activated or not.
Indicates that a text will be printed on the envelope.Text
Current type of stamp. Use Stamp configuration shortcut
to change.
Current weighing method.Weighing Mode
Page 28
Keys and Shortcuts
Current weight used to calculate postage amount.Weight
2
NAVIGATION KEYS
Imprint Memories
Goes back to the previous screen.Return
Returns the system to the Home screen.Home Screen
Accesses the menu settings.Menu
Validates a selection.OK
SHORTCUT KEYS
Accesses funds management (including adding funds).Funds
Accesses preset stamp and account memories. These presets are managed by the supervisor.
Switches to label printing (instead of envelopes).Print Labels
Displays the rate selection screen.Rate Selection
Meet Your Mailing System
Stamp Configuration
Alphanumeric
Keys
Clear / Reset
Rate
Sleep/Wake
Accesses stamp selection and stamp set up screens.
KEYPAD
Allows the entry of alpha or numeric values (accounts or
other set up information). Press a key several times to display all possible characters.
Clears keypad entries and existing data in entry fields or,
from the home screen, resets rate to default.
START / STOP KEYS
Wakes the Mailing System up or turns it to 'Sleep' mode.
The light indicates the system state (green = awake, amber
= asleep).
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Starts printing process.Start
Stop
2
Keypad Use
Meet Your Mailing System
For different contexts, the table below indicates the successive characters you may obtain
by pressing keys several times in a row.
Stops printing and all mechanical activity (motors) in the
Mailing System.
Modem settingsCustom textAlpha-numericKey
1111
2ABCABC22ABCabc2
3DDEF33DEFdef3
4GHI44GHIghi4
5JKL55JKLjkl5
6MNO66MNOmno6
7PQRS77PQRSpqrs7
8TUV88TUVtuv8
9WWXYZ99WXYZwxyz9
0
00
0
, # * +, # / : @ * ? & ! - + \ ..
'Clear' function'Clear' function'Clear' functionC
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Connections2.4
Connectors
Your Mailing System has an Universal Serial Bus (USB) port that allows you to connect to
a modem, printer or other USB memory key.
Arrangement
2
Meet Your Mailing System
LAN Port
To wall socket, feeder or dynamic scalePower Connector
To Weighing Platform(s)COM2/3
To mixed-size feeder or dynamic scaleCOM1
For connecting to customer network for loading funds
and software applications (on a PC)
To modem, USB Drive or keyUSB Ports
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2
Meet Your Mailing System
Connection Diagram
To the Mixed-Size FeederCOM1
To the Mailing System BaseCOM2
LAN Port
24
Feeder to Base connectionCOM1
Base to Weighing Platform(s) connectionCOM2/3
For connecting to customer network for loading funds
and software applications (on a PC).
Page 32
With Dynamic Scale
2
Meet Your Mailing System
Base (COM1) to Dynamic Scale (COM2)COM1 (base)
LAN Port
Power connectors
Power connectors are shown in section Connectors on page 23 .
Base (COM2 or COM3) to Weighing PlatformCOM2/3 (base)
For connecting to customer network for loading funds
and software applications (on a PC)
Feeder to dynamic scaleCOM1 (dynamic scale)
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2
Meet Your Mailing System
Energy Star® Compliance
Office equipment is generally powered on 24 hours a day, so power management features
are important for saving energy and reducing air pollution.
Power Management2.5
The System can only use the LAN if the LAN cable is connected
BEFORE the power cord is plugged in.
Your Mailing System is an Energy Star® qualified Mailing System that automatically goes
into a low-power 'Sleep' mode after a period of inactivity.
Spending a large portion of time in low-power mode not only saves energy but helps your
equipment run cooler and last longer.
Power Management
To change the period of time after which the Mailing System
switches to 'Sleep' mode, see How to Change System Time-Outs
on page 204 .
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Sleep Mode
You can also turn the Mailing System to Sleep mode manually.
How to Turn the Mailing System to Sleep Mode
1.
Press (at the top right corner of the control panel).
The light located next to the key indicates:
Green : the Mailing System is awake and ready for use.
Amber : the Mailing System is in Sleep mode.
To avoid weighing errors, make sure the weighing device platform
is clear when starting the machine.
OFF Mode
If you want to turn OFF your system you can use the ON/OFF button located on the right
side of the Base.
2
Meet Your Mailing System
How to Turn the Mailing System to OFF Mode
1. Turn your system to 'Sleep' Mode (see How to Turn the Mailing System to Sleep Mode
on page 27 )
2.
Be sure that the light located next to the key (at the top right corner of the control
panel) is Amber meaning that the Mailing System is in Sleep mode
3. Turn Off your Mailing System. The circle (or O) indicates the system is OFF.
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Page 36
Processing Mail3
This section describes how you can run mail: choose a type of stamp, select a rate and
weighing method, activate sealing and so on, depending on the type of process you need
to apply to your mail.
3.1 Choosing a Type of Stamp ..................................................31
3.2 Preparing and Starting your Work Session ......................33
How to Sort Mail .............................................................................................34
How to Log in and Start a Work Session .......................................................36
How to Change the Current 'Type of Stamp' ..................................................39
How to Use the Feeder ..................................................................................42
3.3 Processing [Standard] Mail ................................................44
How to Apply Standard Postage (Settings) ....................................................45
How to Apply Standard Postage (Running Mail) ............................................49
How to Re-Date Mail (Settings) ......................................................................54
How to Re-Date Mail (Running Mail) ..............................................................55
3.4 Printing [Permit] Mail ...........................................................57
How to Process Permit Mail (Settings) ...........................................................57
How to Process Permit Mail (Running Mail) ...................................................59
3.5 Printing [Received] for Incoming Mail ...............................64
How to Process Incoming Mail (Settings) ......................................................65
How to Process Received Mail (Running Mail) ..............................................66
3.6 Running [No Printing] Mail .................................................67
How to Process Mail without Printing (Settings) ............................................67
How to Process Mail without Printing (Running Mail) ....................................69
3.7 Remote Label Dispenser (RLD) ..........................................70
How to Set the RLD Status ............................................................................72
How to Print with RLD by Default ...................................................................73
How to Print Using the Remote Label Dispenser ...........................................74
How to Test the RLD ......................................................................................75
How to Change the Label Roll .......................................................................76
3.8 Settings Details ....................................................................78
How to Change Accounts ...............................................................................78
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How to Select a Rate .....................................................................................79
How to Enter Postage Manually .....................................................................82
How to Select a Permit ..................................................................................84
How to Change the Weighing Type ................................................................88
How to Enter the Weight Manually .................................................................90
How to Change the Date ...............................................................................92
How to Add (or Cancel) a Text on the Stamp .................................................93
How to Add (or Cancel) an Ad Die on the Stamp ..........................................95
How to Move the Stamp (Print Offset) ...........................................................97
How to Use an Imprint Memory ......................................................................98
How to Turn the Sealer On/Off .....................................................................100
3.9 Advanced Operations .......................................................101
How to Enable an Emergency Stop .............................................................101
How to Reset Batch Counters ......................................................................101
How to Count Mail pieces by Weighing ........................................................102
How to Fill the Automatic Label Dispenser ..................................................103
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Choosing a Type of Stamp3.1
Customizing Your Stamp
When processing mail you will be required to select the'Type of stamp ' you need. For
example, you can select “Standard” to print postage, or “Received” to print the date on
incoming mail, or “No printing” for seal only applications.
For each 'Type of stamp' you select, the Mailing System displays all the specifications and only those specifications - for the type of process you will use.
Home Screen and Configuration Menu
Each type of stamp is associated to:
A specific Home Screen that displays current stamp configuration (weight, postage...)
•
A specific Imprint Configuration Menu that allows you to set stamp parameters.
•
3
Processing Mail
To directly gain access to the Configuration Menu of the Type of
stamp, press Shortcut Key on the Control Panel.
Your system has six Shortcut Keys for direct access to save time.
You can eliminate key strokes for rate selection, imprint memories,
label printing, add or check funds, weighing mode selection and to
customize the stamp.
Type of Process and Type of Stamp
The table below indicates the 'Type of stamp' to choose, depending on the type of process
you want to apply to each set of mail.
The column on the right indicates, for each Type of stamp, the options available for each
type of Stamp.
If you do not set any parameter, the Mailing System uses default values.
Available Stamp options'Type of stamp'Type of process
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3
Processing Mail
Applying postage to outgoing
mail
Sending Prepaid mail:
Printing 'Received' or the
date on incoming mail:
[Standard]
(Processing [Stan-
dard] Mail on page
44)
[Permit Mail]
(Printing [Permit] Mail
on page 57)
[Received]
(Printing [Received]
for Incoming Mail on
page 64)
Rate
•
Weight
•
Date format
•
Text (optional)
•
Ad die (optional)
•
Print offset (optional)
•
Sealing on or off
•
Permit Mail
•
Text (optional)
•
Ad die (optional)
•
Print offset (optional)
•
Sealing (optional)
•
Print date and/or 'Received'
•
Print offset (optional)
•
Sealing only:
(using optional feeder with
sealer)
Counting by feeding:
(using optional feeder)
The system selects [Standard ] type of stamp at start up by default.
See also
To set default values as supervisor: see Configuring your Mailing System on page
•
191.
[No printing]
(Running [No Print-
ing] Mail on page 67)
[No printing]
(Running [No Print-
ing] Mail on page 67)
n.a.Counting by weighing:
Turn sealer on
•
Counter reset
•
Turn sealer off (if installed)
•
Specific application (see Piece
Counting on page 102).
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3.2
Preparing and Starting your
Work Session
In this section
This section recommends a list of preparation steps you should perform to help you run
your mail efficiently.
3
Mail preparation involves:
Sorting mail by type and task , to make processing faster (Sorting Mail by Type
•
and Task on page 33)
Logging into the system to start a work session (Turning On Your System and
•
Starting a Work Session on page 35)
Selecting the Type of stamp that corresponds to your mail (Selecting the Type of
•
Stamp on page 38)
Checking additional issues concerning your Mailing System: ink level, funds...
•
(Frequently Asked Questions on page 40)
This section also describes how to use the Mailing System automatic feeder (Using the
Feeder on page 41)
Sorting Mail by Type and Task
To save time, sort your mail in groups that have similar characteristics.
This will prevent you from having to change the stamp parameters too often and allow you
to fully benefit from the automatic features of your Mailing System, particularly the Differential
Weighing or dynamic scale options that allow you to process mail much quicker.
Processing Mail
Follow the steps below to sort your mail into different stacks.
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How to Sort Mail
Put the mail in different stacks according to the characteristics and in the order that
follows:
1. Mail Type
3
Processing Mail
See table in Type of Process and Type of Stamp on page 31
Outgoing mail with different postage types
Standard postage
Date to correct
Permit mail postage
Incoming mail
Mail to seal only , or count.
2. Separate envelopes into two groups: those that require sealing and those that do not.
3. Accounts to allocate costs to (only if you have to select an account at log in, see
Settings Details on page 78 )
4. Rates to apply and services to add
5. Physical characteristics
Separate mail pieces that exceed the weight, size or thickness allowed in the system
mail path (see Mail Specifications on page 287 ).
6. Finally, sort each stack by item size .
Your Mailing System can run mixed mail when using Dynamic
scale options. In this case, mail should be stacked largest / heaviest
on the bottom. Otherwise, separate sizes in different stacks.
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Turning On Your System and Starting a Work Session
Turning the system on automatically starts a work session on the Mailing System.
At start-up, depending on specific supervisor settings:
The access to the system may be open
•
You may have to enter a PIN code
•
You may have to select an account.
•
Your work session ends when the system returns to a 'Sleep' mode.
3
Processing Mail
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3
Processing Mail
How to Log in and Start a Work Session
To log in as a user:
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1.
Press to wake-up the system.
The system may display one of the following screens:
Home Screen [Standard]
Login Screen
3
Processing Mail
Account Screen
Home Screen [Standard] : If this screen is displayed, no other step is required to
navigate through the system.
Login Screen: If the Login Screen is displayed, enter your operator PIN code
Account Screen: If the Account Screen is displayed, select your account as follows.
Use up and down arrows (use double arrows to scroll list) and press [OK] to validate.
You can also use a barcode scanner to select your account.
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3
Processing Mail
Find your account quicker: instead of using up and down arrows,
type the account number or name (tap column headers to switch
between number and name) or use a barcode scanner.
To type letters instead of figures using the keypad, press the
corresponding key several times in a row like a cell phone.
(Example : To have “N” press twice the key “6").
Additional information
See also
To change allocating accounts when a session is already opened, see Changing the
•
Current Account on page 78 .
To choose security level for accounts and access control as the Supervisor, see
•
Managing Accounts and Assigning Rights on page 113 .
How to Turn the Mailing System to Sleep Mode on page 27 .
•
Selecting the Type of Stamp
For each stack of mail you have sorted (see Sorting Mail by Type and Task on page 33 ),
select the type of stamp you need to process your mail as follows.
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How to Change the Current 'Type of Stamp'
Once you are logged in as user:
1. Either:
Press or
Press and type 1
> Customize stamp
The Customize stamp screen is displayed.
2. Select > Stamp type .
The Type of stamp screen is displayed.
3
Processing Mail
3. Select the type of stamp in the list and press [OK] .
The Customize stamp screen is updated and displays the menu items that allow you
to modify the stamp options.
4.
Press to return to the home screen.
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Frequently Asked Questions
System check list:
AnswerQuestion...
3
Processing Mail
Do I have enough postage?
Do I need to clear the Batch
Counter ?
Is the sealing/moistening device
properly filled?
(if installed)
Is the Weighing Platform properly
zeroed or tared?
Look at the funds counter at the bottom of the screen,
or:
Press and enter 1 to check your funds balance.
To add funds, see How to Add Funds to the PSD
(Meter) on page 110.
Clear batch counters if you intend to issue a report
on the mail run you are about to start (see Batch Data
Report on page 158).
Select Reset counter on the home screen, or
See How to Reset Batch Counters on page 101.
For sealing while printing the envelopes.
See How to Fill the Sealer Bottle on page 261.
Before laying envelope(s) on the Weighing Platform,
your Home Screen should display 00 lb 0.0 oz . If __lb
_._oz is displayed, perform a 'rezero' of the WP.
Are labels in place in the ALD ?
(if you plan to print on tape)
Is there enough ink in the cartridge ?
You can be warned when the available funds gets below a preset
value (see How to Set the Low-Funds Threshold on page 206 ).
See How to Rezero the Weighing Platform on page
210.
See How to Fill the Automatic Label Dispenser on
page 103.
To display the level of ink in the printing headset, see
How to Display Ink Level and Cartridge Data on page
254.
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Using the Feeder
The procedure below describes how to place a stack of mail pieces in the Hopper.
Depending on the weighing method you choose to run mail, you may have to insert the
envelopes one by one or place a stack of envelopes in the hopper.
Each stack may mix envelopes of different thickness and size.
3
Processing Mail
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How to Use the Feeder
Feeding a stack of mail pieces:
1. Arrange the mail pieces according to their size (the largest/heaviest letters beneath).
2. Fan the envelopes to separate them.
3
Processing Mail
3. Bevel the edge of the stack.
4. Place the envelopes in the hopper, their upper edge resting against the rear guide.
Ensure that all the envelopes are stacked along the rear guide, from largest to smallest.
5. Adjust the side guide for large envelopes. To adjust the guide, push it gently to rest
against the envelopes, without pressing.
Envelopes flaps must be closed, not nested.
Do not try to seal self-adhesive envelopes.
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Thickness Setting:
Depending on the thickness of your envelopes, you may have to adjust the thickness
setting of the Feeder. Use this setting if several thin envelopes pass at one time through
the feeder or, if thick envelopes are blocked at the entrance of the mail path.
1. Open Feeder Cover.
2. Change lever position:
- 1 for thin envelopes
- 2 for thick envelopes.
3
Processing Mail
3. Close the Feeder Cover.
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Processing [Standard] Mail3.3
This section describes how to process [Standard ] Mail:
Applying postage using different rates
•
Re-dating mail
•
3
Processing Mail
See also
About the use of the Type of stamp, see Choosing a Type of Stamp on page 31.
•
Applying Standard Postage
Setting the Postage
The procedure below outlines steps in a recommended sequence to process your mail.
As mail requirements differ from day to day, some of the settings may not be
•
necessary, or their order may vary.
You must begin with selecting the Type of stamp to gain access to the additional
•
options and be able to run your mail (standard is default).
Make sure you have already completed the preparation steps
mentioned in Preparing and Starting your Work Session on page
33 .
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How to Apply Standard Postage (Settings)
Required settings:
1.
Make sure you are on the home screen of the [Standard] type of stamp
. The type of stamp is indicated at the top of the home screen as illustrated below.
2. Check or change the type of stamp (if you are not in [Standard] mode.
3
Processing Mail
Press to access the Customize stamp screen:
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3
Processing Mail
3. To change the type of stamp , select the Type line, press [OK] and then select
[Standard ] in the Type of stamp screen, and press [OK] .
Additionally, you can configure stamp elements from the Customize stamp screen
as follows:
Check or change the Ad die selection :
Select Ad die and then select an Ad die (or None ) in the Ad die list screen. For more
details, see How to Add (or Cancel) an Ad Die on the Stamp on page 95 .
Check or change the Text selection :
Select Text and then select a text (or None ) in the Text list screen. For more details,
see How to Add (or Cancel) a Text on the Stamp on page 93 .
Check or change the Date or Date Format :
Select Date and then select a date option in the Date advance screen. Select Today's
date for printing today's date. For more details, see How to Change the Date on page
92.
Press to return to the home screen.
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4. Select a rate and add services .
Press to open the Rate selection screen.
Type a rate number to select a rate or display new rate options
Select Rate History to choose a recently selected rate.
Select Rate wizard to choose rate options in lists (includes rates not shown on rate
selection screen).
3
Processing Mail
For more details, see Selecting a Rate on page 79 .
You may also enter the postage amount manually : on the home
screen, type directly the amount using the keypad. For more details,
see How to Enter Postage Manually on page 82 .
5. Select a weighing Mode (if you did not enter any amount)
Depending on the quantity and type of mail you have to process, you can choose an
efficient weighing method that uses a weighing platform or the dynamic scale (if
installed) to save time: see Choosing a Weighing Type on page 85.
To change the current weighing mode , press and select a weighing mode
in the Weighing type screen.
For more details, see How to Change the Weighing Type on page 88.
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You can also apply the optional setting(s):
1. Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 97 .
2. Close envelopes using the feeder sealer : see Using the Sealing Function on page
99 .
You are now ready to print.
3
Processing Mail
To set the stamp quickly, consider using imprint memories . The
memories store stamp characteristics together with rates and, if
activated, charged account. See Using Imprint Memories on page
98 .
Running Mail
The way you will handle mail mainly depends on the weighing method you have chosen.
The weighing method is indicated by the icon in the Weighing Type zone of the screen. .
If you need to change the current account before applying postage
(on account-enabled configurations), see How to Change Accounts
on page 78 .
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How to Apply Standard Postage (Running Mail)
In mode Standard Weighing ( )
From the [Standard ] home screen, to print postage directly on mail pieces:
1. Put the mail piece on the Weighing Platform.
The weight of the mail piece is displayed in the Weight area of the screen and the
postage amount is updated.
2.
Press . The system motors start running.
3. Withdraw the envelope from the WP and insert it into the mail path against the
rear-guide wall, with the side to be printed facing upwards.
If a mail piece is bigger than mail path maximum thickness (see
3
Processing Mail
Mail Specifications on page 287 ), press to print a label. The
label is printed.
4. The Mailing System prints postage and the mail piece (or label) is sent to the catch
tray.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
If you want to print several identical labels :
1.
Press and enter the number of labels.
Make sure the labels are available in the label dispenser (see Filling the Label
Dispenser on page 103 ).
2.
Press to print the labels.
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3
Processing Mail
In optional mode Differential Weighing ( )
From the [Standard ] home screen, to print postage on mail pieces:
1. Place the stack of mail you want to process on the Weighing Platform, and then follow
the instructions on the screen or the steps below.
2. Withdraw the first mail piece from the top of the stack. The Mailing System displays
weight and postage on the home screen and starts motors automatically.
3. To print the stamp, insert the mail piece into the base against the rear-guide wall, with
the side to be printed facing upwards.
If a mail piece is bigger than mail path maximum thickness (see
Mail Specifications on page 287 ), press to print a label. The
label is printed.
4. The Mailing System applies postage and the mail piece (or label) is sent to the catch
tray.
When sealer is activated, collect the mail piece stack in the catch
tray and put stack aside to let envelopes dry.
5. Repeat the previous step for each piece of mail.
To quit the process at any time, press .
When you remove the last object from the Weighing Platform,
the Mailing System will ask if you want to print it. You can answer
Yes or No.
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In optional mode Differential Weighing auto-tape ( )
From the [Standard ] home screen:
1. Place the stack of mail you want to process on the weighing platform, and then follow
the instructions on the screen or the steps below.
2. Withdraw the first mail piece from the top of the stack. The Mailing System displays
weight and postage on the home screen, starts motors and prints the label
automatically.
3
If you inadvertently remove more than one item from the WP,
replace removed items on WP before weight stabilization to
avoid printing label (about 1.5 seconds).
3. Repeat the previous step for each piece of mail.
To quit the process at any time, press .
When you remove the last object from the Weighing Platform,
the Mailing System will ask if you want to print it. You can answer
Yes or No.
In optional mode Dynamic weighing ( )
From the [Standard ] home screen:
1. Place the mail pieces stack you want to process on the hopper.
For more details, see Using the Feeder on page 41 .
Processing Mail
2.
Press to start processing the set of mail pieces.
The base prints the stamps and sends the set of mail pieces to the catch tray.
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In optional mode Dynamic weighing batch-mode ( )
1. Place the mail pieces stack you want to process on the hopper.
For more details, see Using the Feeder on page 41 .
2.
Press to start processing the set of mail pieces.
3
Processing Mail
The system weighs the first mail piece and asks you to confirm the postage amount
before applying it to all the mail pieces.
3. Press [OK] to confirm.
The base prints the stamps and sends the set of mail pieces to the catch tray.
When sealer is activated, collect the mail piece stack in the catch
tray and put stack aside to let envelopes dry.
In other modes (Manual weight entry , no weight ...)
From the [Standard ] home screen:
1.
Press . System motors start running.
2. Insert the mail piece into the mail path against the rear-guide wall, side to be printed
facing upwards.
If a mail piece is bigger than mail path maximum thickness (see
Mail Specifications on page 287 ), press to print a label. The
label is printed at once.
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3.
The Mailing System applies postage and the mail piece (or label) is sent to the catch
tray.
When sealer is activated, collect the mail stack in the catch tray
and put stack aside to let envelopes dry.
To print several identical labels :
1.
Press and enter the number of labels.
Make sure the labels are available in the label dispenser (see Filling the Label
Dispenser on page 103 ).
2.
Press to print the labels.
Re-dating Mail
Set-Up Requirements
The procedure below outlines steps required to re-date mail that has already been
processed.
The sequence is similar to sequence Applying Standard Postage on page 44, except for
the following settings:
3
Processing Mail
Postage must be set to zero and have the date of mailing correct
•
You do not have to weigh the mail piece.
•
Print the new date on the back of the envelope.
•
You must begin by selecting the Type of stamp to gain access to the corresponding
parameters and be able to run mail.
Make sure you have already completed the preparation steps
mentioned in Preparing and Starting your Work Session on page
33 .
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3
Processing Mail
How to Re-Date Mail (Settings)
Required settings:
1. Make sure you are on the home screen of the [Standard ] type of stamp
. The type of stamp is indicated at the top of the home screen as illustrated below.
2. Check or change the type of stamp .
Press to access the Customize stamp screen:
3. Set postage to 0 manually, to be sure that it will remain on zero.
Type 0 on the home screen to open the Manual amount screen and then just press
[OK] . For more details, see How to Enter Postage Manually on page 82 .
4. To change the type of stamp , select Stamp type and then select [Standard ] in the
Type of stamp screen. For more details, see How to Change the Current 'Type of
Stamp' on page 39 .
To change the date or date format from the Customize stamp screen as follows:
Select Date and then select a date option in the Date Advance Screen. Select No
Date Advance for printing today's date. For more details, see How to Change the Date
on page 92.
Press to return to the home screen.
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You can also apply the optional setting:
1. Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 97 .
2. Seal envelopes : see Using the Sealing Function on page 99 .
You are now ready to print.
Running Mail
How to Re-Date Mail (Running Mail)
The postage amount 0 is displayed on the home screen. To print postage directly
on to mail pieces:
1.
Press . System motors start running.
2.
Insert the mail piece(s) into the mail path against the rear-guide wall, with the side to
be printed facing upwards (see How to Use the Feeder on page 42 ).
3
Processing Mail
The side that you want to print on should be facing upwards.
If a mail piece is bigger than mail path maximum thickness (see
Mail Specifications on page 287 ), press before you press
to print a label. The label is printed.
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3
Processing Mail
Otherwise, if you want to print several identical labels :
1.
Press and enter the number of labels.
Make sure the labels are available in the Label Dispenser (see Filling the Label
Dispenser on page 103 ).
2.
Press to print labels.
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Printing [Permit] Mail3.4
In this Section
This section describes the parameter settings and mail handling sequences for the mail
processes that use the [Permit ] type of stamp.
See also
To choose the Type of stamp to use for each type of mail, see Choosing a Type of
•
Stamp on page 31 ).
Set-Up Requirements
The procedure below outlines steps required to process mail.
As mail requirements differ from day to day, some of the settings may not be
•
necessary, or their order may vary
You must begin with the Type of stamp selection step to gain access to the
•
corresponding parameters and be able to run mail.
Make sure you have completed the preparation steps mentioned
in Preparing and Starting your Work Session on page 33 .
3
Processing Mail
How to Process Permit Mail (Settings)
Required settings:
1. Check that you are in the [Permit] Type of stamp.
If not, see section Selecting the Type of Stamp on page 38.
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3
Processing Mail
2.
Press to access the stamp configuration menu and perform the settings
that follow.
3. Select the Permit Mail to use. See Selecting a Permit on page 83 .
4. Select a weighing type (if you did not enter any amount)
Depending on the quantity and type of mail you have to process, you can choose an
efficient weighing method that uses a weighing platform or the dynamic scale (if
installed) to save time: see Choosing a Weighing Type on page 85.
To change the current weighing method , press and select a weighing type
in the Weighing type screen.
For more details, see How to Change the Weighing Type on page 88.
To set the stamp quickly, consider using Imprint memories . The
Imprint memories store stamp characteristics together with rates
and, if active, charged account. See Using Imprint Memories on
page 98 .
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Running Mail
To run mail, follow the procedure below after you have completed the sequence in How to
Process Permit Mail (Settings) on page 57 ).
How to Process Permit Mail (Running Mail)
3
In mode Standard weighing ( )
From the home screen:
1. Put the mail piece on the Weighing Platform.
The weight of the mail piece is displayed in the Weight area of the screen and the
postage amount is updated.
2.
Press . The system motors start running.
3. Withdraw the envelope from the WP and insert it into the mail path against the
rear-guide wall, side to be printed facing upwards.
Processing Mail
If mail piece is bigger than mail path maximum thickness (see Mail
Specifications on page 287), press before you press to
print a label. The label is printed at once.
4. The Mailing System applies postage and the mail piece (or label) is sent to the catch
tray.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
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3
Processing Mail
Otherwise, if you want to print several identical labels :
1.
Press and enter the number of labels.
Make sure the labels are available in the label dispenser (see Filling the Label
Dispenser on page 103 ).
2.
Press to print the labels.
In optional mode Differential weighing ( )
From the home screen:
1. Place the stack of mail you want to process on the weighing platform, and then follow
the instructions on the screen or the steps below.
2. Withdraw the first mail piece from the top of the stack. The Mailing System displays
weight and postage on the home screen and starts motors automatically.
3. To print the stamp, insert the mail piece into the base against the rear-guide wall, side
to be printed facing upwards.
If mail piece is bigger than mail path maximum thickness (see Mail
Specifications on page 287 ), press before you press
to print a label. The label is printed at once.
4. The Mailing System applies postage and the mail piece (or label) is sent to the catch
tray.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
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5. Repeat the previous step of each piece of mail.
To quit the process at any time, press .
When you remove the last object from the WP, the Mailing System
asks if you want to print it. You can answer Yes or No . This allows
you to use a mail basket without having to declare a tare on the
WP.
3
In optional mode Differential weighing auto-tape ( )
From the home screen:
1. Place the stack of mail you want to process on the weighing platform, and then follow
the instructions on the screen or the steps below.
2. Withdraw the first mail piece from the top of the stack. The Mailing System displays
weight and postage on the home screen, starts motors and prints the label
automatically.
If you inadvertently remove more than one item from the WP,
replace removed items on WP before weight stabilization to
avoid printing label (about 1.5 seconds).
3. Repeat the previous step of each piece of mail.
To quit the process at any time, press .
When you remove the last object from the WP, the Mailing System
asks if you want to print it. You can answer Yes or No . This allows
you to use a mail basket without having to declare a tare on the
WP.
Processing Mail
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
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In optional mode Dynamic weighing ( )
From the Home Screen:
1. Place the items you want to process into the hopper.
For more details, see Using the Feeder on page 41.
3
Processing Mail
2.
Press to start processing your items.
The system will print the stamps and send the items to the catch tray.
In optional mode Dynamic weighing batch-mode ( )
From the home screen:
1. Place the items you want to process into the hopper.
For more details, see Using the Feeder on page 41.
2.
Press to start processing your items.
The system weighs the first item and then asks you to confirm the postage amount
before applying it to all the items.
3. Press [OK] to confirm.
The system will print the stamps and send the items to the catch tray.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
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In other modes (Manual weight entry , No weight)
From the home screen:
1.
Press . System motors start running.
2. Insert the mail piece into the mail path against the rear-guide wall, side to be printed
facing upwards.
If mail piece is bigger than mail path maximum thickness (see Mail
3
Processing Mail
Specifications on page 287 ), press before you press
to print a label. The label is printed at once.
3. The Mailing System applies postage and the mail piece (or label) is sent to the catch
tray.
Otherwise, if you want to print several identical labels :
1.
Press and enter the number of labels.
Make sure the labels are available in the label dispenser (see Filling the Label
Dispenser on page 103 ).
2.
Press to print the labels.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
When using sealer, collect the mail piece stack in the catch tray and put stack aside to let
envelopes dry.
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3
Processing Mail
3.5
Printing [Received] for Incoming Mail
In this Section
This section describes how to use the [Received ] type of stamp, to:
Print the date on incoming mail, and/or
•
Print 'Received' on incoming mail.
•
See also
About the use of the Type of stamp, see Choosing a Type of Stamp on page 31 ).
•
Set-Up Requirements
The procedure below outlines steps required to stamp incoming mail.
You must begin with selecting the Type of stamp to gain access to the corresponding
parameters and be able to run mail.
Make sure you have completed the preparation steps mentioned
in Preparing and Starting your Work Session on page 33 .
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How to Process Incoming Mail (Settings)
Required settings:
1. Make sure you are on the home screen of the [Received ] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
2. Check or change the type of stamp .
3
Processing Mail
Press to access the Customized stamp screen:
3.
Additionally, you can :
To change the type of stamp , select Stamp type and then select [Received ] in the
Type of stamp screen. For more details, see How to Change the Current 'Type of
Stamp' on page 39 .
- Activate or deactivate printing the date
- Activate or deactivate printing 'Received '.
- The screen indicates the current status of the options.
- Select the option to change. The buttons indicate the current status of the
options.
Press to return to the home screen.
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3
Processing Mail
You can also apply this optional setting:
1. Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 97 .
You are now ready to print.
Running Mail
To run mail, follow the procedure below after you have completed the steps in How to
Process Incoming Mail (Settings) on page 65 .
How to Process Received Mail (Running Mail)
On the [Received ] home screen:
1.
Press . System motors start running.
2.
Insert the mail piece into the mail path against the rear-guide wall, side to be printed
facing upwards.
3. The Mailing System applies the imprint and the mail piece is sent to the catch tray.
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Running [No Printing] Mail3.6
This section describes how to use the [No Printing] type of stamp, for:
Sealing envelopes using the auto-feeder sealer (if installed).
•
Only conveying mail, for counting or testing purposes.
•
See also
About the use of the Type of stamp, see Choosing a Type of Stamp on page 31
•
Set-Up Requirements
The procedure below outlines steps required to process mail.
You must begin with selecting the Type of stamp to gain access to the corresponding
parameters and be able to run mail.
Make sure you have completed the preparation steps mentioned
in Preparing and Starting your Work Session on page 33 .
How to Process Mail without Printing (Settings)
Main setting:
3
Processing Mail
1. Make sure you are on the home screen of the [No printing] type of stamp
The type of stamp is indicated at the top of the home screen as illustrated.
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3
Processing Mail
2. Check or change the type of stamp :
Press to access the imprint screen:
3.
To change the type of stamp , select Stamp type and then select [No stamp ] in the
Type of stamp screen. For more details, see How to Change the Current 'Type of
Stamp' on page 39 .
Press to return to the home screen.
If you want to seal envelopes without printing you must turn the
sealer lever on: see Using the Sealing Function on page 99
You are now ready to process mail.
Running Mail
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How to Process Mail without Printing (Running Mail)
1.
Press . System motors start running.
2.
Insert the mail piece(s) into the mail path against the rear-guide wall, side to be printed
facing upwards (see How to Use the Feeder on page 42 ).
3
Processing Mail
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Remote Label Dispenser (RLD)3.7
Introducing the RLD
3
Processing Mail
The Remote Label Dispenser (or RLD) is an external printing element dedicated to print
indicia on thermal self-adhesive paper with various widths.
Wakes-up or Sleeps the RLD.Feed Button
Indicates RLD Status.Led
The 2 LED (green and yellow) are combined to give the status of the RLD as follows:
70
MeaningLed
RLD Power OFF.Off
RLD is on and in an idle stateSolid Green
Error, power off/on and retrySolid Amber
RLD is receiving dataFlashing Green
Media is out or printhead is openFlashing Red
RLD is pausedDouble Flashing Green
RLD print head is over temperatureFlashing Amber
Error, call supportAlternately Flashing Green and Red
Error, call supportFlashing Red, Red and Green
Page 78
Flashing Red, Amber Green
Configuring the RLD
Memory Defragmentation, Do Not reset
or turn off power!
3
Processing Mail
RLD / Remote Label Dispenser
Feeder
Base
Stacker
Dynamic Scale
Use a USB cable to connect the RLD to the base (rear left hand side).
See Connections on page 23.
RLD is only for IS-490.
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Declaring/Undeclaring the RLD
To use the RLD, you have to declare the RLD on the mailing
system.
How to Set the RLD Status
1. As supervisor (see How to Log in as Supervisor):
Press and type 6.2.3 or select the path:
Machine settings Accessories and modules settings Set External Label
Dispenser status
The RLD status screen is displayed.
2.
To declare the RLD,
press RLD Connected.
3. Press [Ok] to validate.
4.
Press to power OFF the mailing system.
5.
Press to power ON the mailing system.
- If RLD status is set to RLD Connected, the mailing system detects automatically
the RLD.
- If RLD status is set to RLD not Connected, the mailing system does not detect
the RLD. The mailing system sets the ILD as the default Label Printer.
OR
To undeclare the RLD,
press RLD not Connected.
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How to Print with RLD by Default
1. As supervisor (see How to Log in as Supervisor):
Press and type 3.2.8 or select the path:
Default user settings Base settings Default label printer
3
The Set default type of labels screen is displayed.
2. Press Roll labels, to use the RLD as default label printer.
3. Press [Ok] to validate.
Printing Using the Remote Label Dispenser
Processing Mail
Make sure to power on the Remote Label Dispenser before
processing. If the Remote Label Dispenser is accidentally shut-off
during the process, restart the base.
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How to Print Using the Remote Label Dispenser
From the home screen:
1.
Press .
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The following screen is displayed:
2. Enter the number of labels you want to print.
3. Press Print on RLD or Print on ILD to display the following screen:
4. Select Roll labels.
5. Press [OK] to validate.
6.
Press .
The first label is printed on the RLD.
7.
To print other labels on the RLD, either press , or the RLD feed button.
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Maintaining the RLD
How to Test the RLD
1. As supervisor (see How to Log in as Supervisor):
Press and type 7.6 or select the path:
Maintenance Remote Label Dispenser Management
The Test screen is displayed.
2. Press Begin RLD test.
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How to Change the Label Roll
1. Pull frontward the green buttons located on the RLD sides.
2. Open the RLD.
3. Move the two maintainer apart to disengage the Label Roll.
4. Fit the new the Label Roll.
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5. Insert Label Inside Cutting System.
3
6. Push The Label under both of media guides.
Processing Mail
7. Close the RLD
Press down until the cover snaps closed.
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Settings Details3.8
Changing the Current Account
To process a batch of mail pieces using another account (on account-enabled
configurations), change the account as follows.
How to Change Accounts
To change accounts:
1. As a user:
Tap the Account zone on the screen
, or
Press and type 5 or select the path:
> Account
The list of accounts that are available is displayed.
2. Select the account you want to use and press [OK] .
3.
Press to return to the home screen. The current account number is displayed.
The accounts are listed on the screen in the order they were set
up (see Managing Accounts on page 126 ).
A barcode scanner can be used for “One Click” entry of accounts
into your Mailing System.
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Selecting a Rate
Selecting a rate allows the Mailing System to calculate the postage amount when the mail
piece weight is available, either from a weighing device or, for big parcels, entered manually
(see How to Enter the Weight Manually on page 90 ).
The system provides you several ways to select a rate:
Using a shortcut list in the rate selection screen
•
Using the rate wizard that asks you to choose all the rate parameters (class,
•
destination, format, services...) in complete lists of options.
Using a list of the last 10 selected rates from the rate history
•
On the home screen, press to select the default rate and
refresh weight.
How to Select a Rate
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To select a rate:
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1. Either:
Tap the Rate zone on the home screen
, or
Press and type 4 or select the path:
Press or
> Rate selection
The Rate Selection screen is displayed.
2. On that screen, you can:
Press one of the rate buttons 1 to 9 (or type the number) to select the rate or display
rate options.
Press Other selections and then Rate History to select a recently selected rate.
Press Other selections and then Rate History .
3. Follow the instructions on screen and, once you have chosen the rate and services,
press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight is
not known (= zero).
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Using the Rate Wizard
The Rate Wizard is an alternative method of selecting rates that will guide you through the
rate selection process of all types of mail.
Rate Wizard Steps
Rate Wizard screens:
Selecting a Mail Class
•
All Rate Mail Classes loaded in the system are displayed in the list
Selecting a Destination
•
For Domestic Mail Classes, you may be prompted to enter the destination
postal or zone code . Use the [C] key to delete the existing postal or zone code
(if any) and enter the new destination postal or zone code.
For International Mail Classes, use the arrow keys to highlight Code or Country.
You can select from the alphabetically sorted Country list by entering the country
letters or you can use the Code List to enter the numeric code for the country
if you know it.
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Selecting a Format
•
Formats describe the mail piece types for the selected mail class.
-
Selecting a Service
•
All the services available, depending on your previous choices, are displayed
in a list (including 'No services').
After you select a service, any additional available service is displayed.
-
Wizard Summary Screen
•
The Summary Screen displays all the selections you have made.
If you place an item on the weighing platform, the corresponding postage is
displayed.
Press [OK] to return to the home screen.
-
Otherwise, you can press the back key to modify any of the
settings made previously and obtain a new summary.
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Entering Postage Manually
To enter the postage amount manually, follow the procedure below.
How to Enter Postage Manually
On the home screen:
1. Type directly the first figure of the amount using the keypad.
The Manual amount screen appears.
2. Complete the amount.
3. Press [OK] .
The amount is displayed in the Postage area of the home screen and the Weighing
type zone (see cover flap for screen description) shows the No weight source icon
( ).
You can enter the highest dollar value is $300
To set the fractional postage for presort mail, see How to Activate
/ Deactivate Fractional Postage Values on page 220 .
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Selecting a Permit
You can select the permit to use in a list.
When selecting the [Permit Mail ] type of stamp, a default permit
is automatically selected.
See also
How to Change the Default Permit on page 217 .
•
Managing Permits on page 246 .
•
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How to Select a Permit
To select a permit:
From the [Permit mail ] home screen:
1. As a user:
Tap the Rate zone on the home screen
, or
Press on the keyboard
and then select Permit number .
The Select Permit screen is displayed.
2. To select a permit on that screen, you can:
- Type the permit number
- Select the permit using the arrows.
3. Press [OK] to validate your selection and return to the Imprint screen.
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Choosing a Weighing Type
Depending on the accessories and features on your Mailing System, several weighing
methods are available.
You can also enter the weight manually if you know it: see How to Enter the Weight Manually
on page 90 .
Weighing modes
3
Depending on the type of mail you want to process, choose a weighing method according
to the recommendations in the table below.
Dynamic ScaleWeighing PlatformUsing the device...
Select method...For weighing...
• Dynamic Weighing
• Dynamic Weighing
weights stacked on the
Weighing Platform
Items exceeding the mailpath size specifications
Items having different
weights stacked on the
Feeder Platform
• Standard WeighingItems one by one
• Differential WeighingItems having different
• Standard Weighing
Differential Weighing
•
auto-tape or
Manual Weight
•
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weight and size stacked on
the feeder platform
The recommendations in the table apply to items processed with
the same postage rate. If the postage rates are different within a
stack of mail pieces, the Dynamic Weighing methods cannot be
used. Make different stacks for each rate.
The Weighing type icon on the screen indicates the weighing method selected and thus
the source that provides the weight of the mail piece to the system.
• Standard WeighingItems having the same
• Dynamic Weighing Batch-Mode
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Details on the Weighing Types
All weighing options listed below may not be available in your
Mailing System. Check with customer service to see how you can
easily add weighing features to your Mailing System via online
services.
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•
Manual Weight Entry ( )
In this mode, you enter the weight manually (see How to Enter the Weight Manually
on page 90).
•
Standard Weighing ( )
In this mode, each mail piece is manually placed on the Weighing Platform, and then
put into the mail path (or print a label).
In this mode, each mail piece is manually placed on the Weighing Platform, and then
put into the mail path.
•
Differential Weighing ( ) (optional)
This mode speeds up the weighing process and increases your efficiency: all the
mail pieces are stacked together on the Weighing Platform. Remove the pieces one
by one and put them into the mail path. The Mailing System calculates the postage
and prints the mail piece automatically.
You can leave all the mail pieces in a tray on the Weighing Platform: the Mailing
System will ask you to confirm printing for the last item removed (from the tray).
•
Differential Weighing Auto-Tape ( ) (optional)
This mode is identical to Differential Weighing except that the system automatically
prints the postage on labels.
•
Dynamic Weighing ( )
In this mode, you place all the items at the Feeder Entrance whatever their size
(within the system limits). The system automatically assesses the weight and size of
each item and applies postage as each piece goes along the mail path at high speed.
•
Dynamic Weighing Batch-Mode ( )
In this mode, you place a stack of identical items at the Feeder Entrance. The system
assesses the weight and size of the first item and applies the same postage to all
items at very high speed.
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Changing the Weighing Type
At start-up, the default weighing type is active.
See also
To change the default weighing mode as supervisor, see How to Change the Default
•
Weighing Type on page 207 .
To change the weighing type according to the type of process you want to run (see
•
Choosing a Weighing Type on page 85 ), follow the steps outlined below.
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How to Change the Weighing Type
To change the weighing type from the home screen:
1. Either:
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Press
Press and type 2.2 or select the path:
or
Tap zone Weighing type on the screen
, or
Press and type 2.2 or select the path:
Job settings Weighing type
Job settings Weighing type
The Weighing mode screen is displayed.
The options actually displayed in the screen depend on the weighing
devices that are connected to your Mailing System and on features
that are activated.
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2. Select the weighing type.
If you select the option Differential Weighing Automatic tape , make
sure the Auto-Label Dispenser is properly filled with labels. See
How to Fill the Automatic Label Dispenser on page 103 .
Entering Weight Manually
3
You can enter the weight manually if a mail piece exceeds the weighing capacity of all your
weighing platform.
If this situation occurs, you will need to print the postage amount on a label to stick onto
the mail piece.
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How to Enter the Weight Manually
To enter the weight manually from the home screen, you must first select the postal
class:
1. Either:
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Tap the Weighing type zone on the screen
, or
Press and type 2.2 or select the path:
Job settings Weighing type
The Weighing mode screen is displayed.
2.
Select Manual weight entry .
The Manual weight entry screen is displayed.
3. Enter the weight (first lb then oz ) and press [OK] to validate.
4.
Press to return to the home screen.
The home screen displays the Manual Weight Entry icon ( ) and the weight
entered.
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Configuring the Stamp
Depending on the current Type of stamp, you can modify the elements printed on mail
pieces as follows:
Change printed date
•
Add a pre-loaded Ad die to the left of the stamp
•
Adding a custom text to the left of the stamp (you must first create it in supervisor
•
mode)
Moving the stamp away from the right edge of the envelope.
•
See also
How to Change the Current 'Type of Stamp' on page 39
•
Type of Process and Type of Stamp on page 31 .
•
Navigating in the Stamp Settings
When you have selected the Type of stamp:
•
To access the configuration menu of the Type of stamp, press .
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•
To return to the Type of stamp home screen, press .
Advancing or Omitting the Date
The Date Advance function allows you to change the date printed on mail pieces.
You can set the date advance feature (from supervisor mode) to
change at a fixed time. This is useful if you process mail after the
last mail pickup for the day. This ensures that the proper date of
mailing is printed for the next days mail pickup. See How to Set the
Automatic Date Advance Time on page 219 .
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How to Change the Date
To change the date that will be printed:
1. Either:
Tap the Date zone on the screen
, or
Press or
The Customize stamp screen is displayed.
2. Select >Date .
The Date Advance screen is displayed.
3. On the Date Advance screen, you can configure the printed date as follows:
To cancel the date, select No date .
To cancel the day in the date, select No day .
To choose another day, select the corresponding item in the list.
The icon indicates the current selection.
Press and type 1 or select the path:
> Customize stamp
The date can be advanced up to 30 days from today's date.
4. Press [OK] to apply changes and return to the configuration menu.
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Adding Text and/or Ad Die to the Stamp
You can add a text and/or an ad die to the stamp, as illustrated below.
How to Add (or Cancel) a Text on the Stamp
To add a text to the stamp, or to cancel the text:
1. Either:
Tap the Text zone on the home screen
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, or
Press or
2. Select Text .
The Select text screen is displayed.
Press and type 1 or select the path:
> Customize stamp
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