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NeoPoint
User Guide
Innovative Global Solution, Inc.
August 31, 1998
Draft Version 0.1
8/31/98 IGS Confidential 1
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Table of Content
IMPORTANT SAFETY INFORMATION...................................................................................4
RADIO FREQUENCY (RF) SIGNALS.............................................................................................4
TRAFFIC SAFETY ......................................................................................................................4
OPERATING ENVIRONMENT.......................................................................................................4
RESTRICTED AREAS..................................................................................................................5
EMERGENCY CALLS..................................................................................................................5
IMPORTANT BATTERY INFORMATION ...........................................................................6
CARE AND MAINTENANCE.........................................................................................................6
PACKAGE CONTENT.............................................................................................................7
PERSONNAL ..............................................................................................................................7
PROFESSIONAL .........................................................................................................................7
GETTING CONNECTED.........................................................................................................7
HELPFUL HINTS.....................................................................................................................7
PHONE OVERVIEW ...............................................................................................................7
GENERAL LAYOUT....................................................................................................................7
POWER BUTTON........................................................................................................................7
VOLUME KEYS .........................................................................................................................8
SOFTKEYS ................................................................................................................................8
4-WAY CURSOR BUTTON ...........................................................................................................8
KEYS........................................................................................................................................8
USING THE KEY PAD.................................................................................................................8
LCD ........................................................................................................................................8
BATTERY.................................................................................................................................8
INSTALLING YOUR BATTERY .....................................................................................................9
REMOVING YOUR BATTERY .......................................................................................................9
USING THE TRAVEL CHARGER ...................................................................................................9
USING THE DESKTOP CHARGER .................................................................................................9
THE BASICS.............................................................................................................................9
SWITCHING ON THE PHONE........................................................................................................9
SWITCHING OFF THE PHONE.....................................................................................................10
ICONS AND INDICATORS..........................................................................................................10
MAKING A CALL.....................................................................................................................10
EDITING A NUMBER ON DISPLAY..............................................................................................10
DIALING A PHONE NUMBER IN APPLICATIONS ...........................................................................10
DIALING FROM CALL HISTORY................................................................................................10
DIALING FROM CONTACT........................................................................................................11
EMERGENCY CALLS ................................................................................................................11
ENDING A CALL ......................................................................................................................11
ANSWERING A CALL................................................................................................................11
KEYGUARD.............................................................................................................................11
SWITCHING OFF THE PHONE.....................................................................................................11
TO LOCK THE PHONE...............................................................................................................12
THE MAIN MENU .................................................................................................................12
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SCROLLING THROUGH THE MAIN MENU....................................................................................12
USING MENU SHORTCUTS .......................................................................................................12
INBOX.....................................................................................................................................12
TO ACCESS VOICE MAIL, EMAIL, OR TEXT MESSAGE...............................................................12
CALL HISTORY ....................................................................................................................13
CONTACT ..............................................................................................................................13
TO ACCESS THE CONTACT APPLICATION...................................................................................13
CREATING CONTACTS.............................................................................................................13
SCHEDULE.............................................................................................................................14
UP BROWSER........................................................................................................................14
MEMO.....................................................................................................................................14
TO DO.....................................................................................................................................14
SYNC.......................................................................................................................................14
ACCT INFO............................................................................................................................14
PREFERENCES......................................................................................................................15
DISPLAY.................................................................................................................................15
SECURITY ...............................................................................................................................15
GENERAL ...............................................................................................................................15
HOTKEYS ...............................................................................................................................15
NETWORK FEATURES........................................................................................................15
ACCESSORIES.......................................................................................................................15
TECHNICAL INFORMATION.............................................................................................15
REFERENCE..........................................................................................................................18
GLOSSARY.............................................................................................................................18
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Welcome
Congratulations! Your new NeoPoint is going to change the way you
communicate.
Important Safety Information
Radio Frequency (RF) Signals
Your wireless handheld portable telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC) adopted RF
exposure guidelines with safety levels for handheld wireless phones. Those
guidelines are consistent with safety standards previously set by both U.S. and
international standards bodies: American National Standard Institute (ANSI), National
Council of Radiation Protection and Measurements (NCRP), and International
Commission on Non-Ionizing Radiation Protection (ICNRP). Those standards were
based on comprehensive and periodic evaluations of the relevant scientific literature.
Over 120 engineers, scientists, and physicians from universities, government health
agencies and industries reviewed the available body of research to develop the ANSI
Standard. The design of your phone complies with the FCC guidelines and those
standards.
Traffic Safety
Do not use a hand-held telephone while driving a vehicle. Talking on the phone while
driving is extremely dangerous and is illegal in some states. If using a hand-held
phone park the vehicle before conversing. Remember that road safety always comes
first!
Operating Environment
Follow any special regulations in force in any area and always switch off your phone
whenever it is forbidden to use it, or when it may cause interference or danger. When
connecting the phone or any accessory to another device, consult your manual for
detailed safety instructions. To avoid possible damage and quality impairment to the
phone, do not connect incompatible products.
Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF) signals.
However, certain electronic equipment may not be shielded against the RF signals
from your wireless phone. RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the manufacturer of
any equipment that has been added to your vehicle.
Medical Devices
Operation of any radio transmitting equipment, including cellular phones, may
interfere with the functionality of inadequately protected medical devices. A minimum
separation of 6 inches (20 cm.) should be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker. These
recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research. Some digital wireless phones
may interfere with some hearing aids. In the event of such interference, you may want
to consult your service provider.
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Consult a physician or the manufacturer of the medical device to determine if they are
adequately shielded from external RF energy or if you have any questions.
Restricted Areas
Switch off your phone in health care facilities when any regulations posted in these
areas instruct you to do so.
Medical Facilities
Hospitals or health care facilities may be using equipment that could be sensitive to
external RF energy. Switch your phone off in any facility where posted notices so
require.
Potentially Explosive Atmospheres
Users are advised to turn off the phone when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even death. Turn off the phone while at a
refueling point (service station). Users are reminded of the need to observe
restrictions on the use of radio equipment in fuel depots (fuel storage and distribution
areas), chemical plants or where blasting operations are in progress. Areas with a
potentially explosive atmosphere are often but not always clearly marked. They
include service stations, below deck on boats, fuel or chemical transfer or storage
facilities.
Do not store or carry flammable liquids, gases or explosive materials in the same
compartment as the phone, its parts or accessories.
Vehicles
Only qualified personnel should service the phone, or install the phone in a vehicle.
Faulty installation or service may be dangerous and may invalidate any warranty
which may apply to the unit. Check regularly that all wireless phone equipment in your
vehicle is mounted and operating properly.
Do not place objects, including installed or portable wireless equipment, in the area
over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
Aircraft
Switch off your phone before boarding an aircraft. The use of wireless telephones in
an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless
telephone network and may be illegal. When boarding an aircraft, set the radio
transmitter mode off on your phone to avoid potential interference with aircraft radio
communication or navigation equipment.
Emergency Calls
IMPORTANT!
Like any wireless phone, this phone operates using radio signals, wireless and
landline networks as well as user-programmed functions which cannot guarantee
connection in all conditions. Therefore, you should never rely solely upon any
wireless phone for essential communications (e.g. medical emergencies).
You must be in a service area with adequate signal strength to use the phone.
Emergency calls may not be possible on all wireless phone networks or when certain
network services and/or phone features are in use. Check with local service
providers.
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Important Battery Information
The battery can be charged and discharged hundreds of times but it will eventually
wear out. When the operating time is noticeably shorter than normal, it is time to buy
a new battery. Use only batteries approved by the phone manufacturer and recharge
your battery only with the chargers approved by the manufacturer. When a charger is
not in use, disconnect it from the power source. Do not leave the battery connected to
a charger for longer than a week. Overcharging may shorten its life. If left unused a
fully charged battery will discharge itself over time.
Follow these guidelines to get the best battery performance:
• Temperature extremes will affect the ability of your battery to charge: allow it to
cool down or warm up first.
• Leaving the battery in hot or cold places, such as in a closed car in summer or
winter conditions, will reduce the capacity and lifetime of the battery. Always try
to keep the battery between 59° F and 77° F (15° C and 25° C). A phone with a
hot or cold battery may temporarily not work, even when the battery is fully
charged. NiMH batteries’ performance is particularly limited in temperatures
below 14° F (-10° C). Li-ion batteries’ performance is particularly limited in
temperatures below 32° F (0° C).
• Accidental short circuiting can occur when a metallic object (coin, clip, or pen)
causes direct connection of the + and - terminals of the battery (metal strips on
the back of the battery). Short circuiting the terminals may damage the battery or
the connecting object.
• Never use any charger or battery which is damaged or worn out.
• Do not dispose of batteries in a fire.
• Batteries must not be disposed of in municipal waste. Recycled or disposed of
properly.
Care and Maintenance
Your phone is a durable, reliable, and a dependable device, but it is a precision
electronic product.
When using your phone, battery, charger, OR any accessory:
• Keep phone and all its parts and accessories away from small children.
• Do not store it in hot areas. High temperatures can shorten the life of electronic
devices, damage batteries, and warp or melt certain plastics.
• Keep it dry. Precipitation, humidity and liquids contain minerals that will corrode
electronic circuits.
• Do not use or store it in dusty, dirty areas.
• Do not store it in cold areas. When the phone warms up (to its normal operating
temperature), moisture can form inside the phone, which may damage the
phone's electronic circuit boards.
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• Do not attempt to open it. Non-expert handling of the device may damage it.
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• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.
Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution.
• Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modifications or attachments could damage the phone and may violate
regulations governing radio devices.
• If the phone, battery, charger, or any accessory is not working properly, take it to
your nearest qualified service facility. The personnel there will assist you and
arrange for service, if necessary.
• Ensure that the PC from which you download files is protected by up-to-date
virus protection software.
Package Content
Personnal
In your Personnal kit, you should find handset, travel charger, cylindrical lithium ion
battery, data cable, and sync software.
Professional
In your Professional kit, you should find a handset,travel charger, prismatic lithium ion
battery, data cable, and sync software.
Getting Connected
[TBD]
Helpful Hints
[TBD]
Phone Overview
[TBD]
General Layout
[TBD]
Power button
The power button is located on top left corner. To turn the phone on, press the button.
To turn the phone off, press the button for 2 seconds until the display shows a
confirmation, “powering down”.
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Volume Keys
The upper and lower volume keys can adjust keypad, earpiece and ringer volume.
Softkeys
Your phone has two softkeys that appear below the display. Their current function is
indicated by the words appearing above them. Simply press the corresponding key
under the choice you wish to select.
This illustration shows the phone at the start screen (see “What is the ‘start screen’?”
on page 14). The start screen always displays Menu for the left softkey and Addr for
the right softkey. The Menu option allows you to access your phone’s main menu.
The Addr option allows you to access your address book (see “Contact” on page ##).
4-way Cursor Button
Your phone has a 4-way cursor button located just below the display screen. The
button has four arrows on it: up, down, left, and right. You will press these arrows to
navigate through your phone’s menus and submenus, as well as through your
applications.
Keys
Back Goes back to the previous view
Menu Allows you to toggle between the start screen to the main menu.
Talk Dials the number that appears on the display or that is highlighted in the
call history or the contact feature.
End Ends the call.
Using the Key Pad
[TBD]
LCD
[TBD]
Battery
Your NeoPoint phone comes with a rechargeable battery pack. It will be in an
uncharged state. To begin using your phone, simply install the battery and charge
using your travel charger.
Only use manufacturer-approved chargers and adapters with your NeoPoint phone.
Using an unauthorized one could cause damage.
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[Picture TBD]
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Installing your Battery
The battery fits in the back of the phone.
1 Place the battery flat, slightly staggered, into the compartment as shown.
[Picture TBD]
2 Push the battery up until you it clicks into place
[Picture TBD]
Removing your Battery
To remove your battery:
1 Turn your phone off
2 Press the release latch and slide the battery down
[Picture TBD]
Using the Travel Charger
To charge your battery
1 Plug the adapter into an outlet
2 Plug the other end with the arrow indicator on top to the bottom of your phone, with
the battery attached
Charging a compeletely discharged slim lithium ion battery may take up to 2 hours to
fully charge your battery. Charging a compeletely discharged extended lithium ion
battery may take up to 3 hours to fully charge your battery.
While charging your battery, you may use your phone, but it will take longer to charge
the phone fully. When the phone is fully charged, the display will read, “Phone is fully
charged”. LED will also light green when charging is complete.
Using the Desktop Charger
To charge your battery
1 Plug the adapter into an outlet
2 Gently place the phone into the cradle
Desktop charger can charge the handset on an extra battery from the second
compartment. When the red light appears, this indicates the unit is charging. When
charging is complete, green light is displayed.
The Basics
Switching on the phone
The power key is located on the top left corner. Press the power key to switch the
phone on.
NORMAL POSITION: Hold the phone as you would any other telephone with the
antenna pointed up and over your shoulder.
TIPS ON EFFICIENT OPERATION: As with any other radio transmitting device, do
not touch the antenna unnecessarily when the phone is switched on. Contact with the
antenna affects the call quality and may cause the phone to operate at a higher
power level than otherwise needed.
WARNING! Do not switch on the phone when wireless phone use is prohibited or
when it may cause interference or danger.
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Splash Screen
The splash screen appears when you first turn your phone on. The image lasts a
second and then automatically goes to the start screen (see illustration on page ##).
Start Screen
The start screen appears immediately after the splash screen, in its idle state (see
illustration on page ##).
From the start screen, you may
• Access the main menu (softkey1).
• Make a call using the keypad. You can manually make a call only from the start
screen.
From anywhere in the phone, you may press Menu to return to the start screen.
Switching off the phone
Press and hold the power button for one second to switch the phone off. When
powering down, a confirmation dialogue box will appear for one second before the
phone turns off.
Icons and Indicators
Checking signal strength
Your phone operates on radio waves, and the quality of radio reception depends
entirely on the strength of the radio signal in your area. This radio coverage is
maintained by a wireless network and the quality of calls on a wireless phone
depends on the strength of the wireless radio signal.
Get a strong signal
When you are at the start screen (see page ##) or in a call, the strength of the radio
signal is indicated by the signal indicators on the top left side of your phone’s display.
The bar indicator will fluctuate as the strength of the signal increases and decreases.
Improving your phone’s reception may be easy. Try moving your phone slightly, or
move towards a window if you’re calling from inside a building.
Making a Call
From the start screen, enter the area code, if needed, and/or phone number and
press Talk.
Editing a number on display
Press the CLR button to delete the last character. You may press hold the CLR
button to clear all the numbers.
Dialing a phone number in applications
You can initiate a call by highlighting a phone number that is stored in Call History or
Contact and pressing Talk.
Dialing from Call History
View entries in call history by pressing the up or down cursor from the start screen.
Scroll the list and highlight an entry, then press the Talk. To learn more about Call
History, see page ##.
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Dialing from Contact
From the main menu, select Contact. Highlight the desired phone number and press
Talk. To learn more about Contact, see page ##.
Emergency calls
See “Emergency calls” on page 39.
IMPORTANT! The phone can make and receive calls only when:
• It is switched on,
• It is located in the service area of a PCS
Ending a call
To end a call, press End. The screen will briefly display the time the call has elapsed.
You may press OK to immediately return to the start screen.
Answering a call
The phone rings according to the settings in the currently selected profile (see page
##).
To answer, press any key except for softkey2.
The softkey2 is the Ignore option to reject the call. This forwards the caller to go to
your voice mail.
Incoming Call Indication
[TBD]
Keyguard
This feature helps prevent accidental key presses, especially if you wear your phone
on a belt clip or keep it in your pocket or purse.
When the keyguard is activated and there is no call in progress, any key presses will
not be accepted except for the power button.
To activate Keyguard
1 Select Preferences from the main menu
2 Select General
3 Select Enable Keyguard
Shortcut to Keyguard
1 Press the power key to access the Quick Mode menu
2 Select Enable Keyguard
To answer a call when keyguard is active, press the power button to answer the call.
To disable keyguard
1 Press the power key to access the Quick Mode menu
2 Select Disable Keyguard
Switching off the phone
Press and hold the power key for one second. Powering down message will appear.
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To lock the phone
Press and hold End until “locking phone” appears
OR
1 Press the power button to access the Quick Mode menu
2 Select Lock Phone
3 Enter your pass number
4 Press OK
The Main Menu
Your phone contains several menus and submenus, giving you access to certain
options and allowing you to customize your phone to suit your individual preferences.
From the start screen, press the menu option (softkey1) to access the main menu or
press Menu to toggle to the main menu.
The back key allows you to exit the present view and go back a level. Press
repeatedly to return to the main menu or the start screen. If you press Menu when the
phone is requesting input (for example, a setting, phone number, name, etc.), the
phone displays the start screen and the input will not be saved.
Scrolling through the main menu
1 Press Menu
2 Use the cursor key to scroll up or down to select the desired menu item
3 Press Select
4 Press Back to go back one level
Using Menu Shortcuts
This is a quick and easy way to access a menu without having to scroll. Once you are
in the main menu, press the corresponding menu number that appears to the right of
the icons. For example, press 1 to access the Inbox, press 2 for Call History, and etc.
Inbox1
Call History2
Contact3
Schedule4
Browser5
Memo6
To Do7
Hotkey8
Acct Info9
Settings0
Inbox
NeoPoint’s inbox feature allows you to access your voice mail, e-mail, and text
messages. Simply go to the main menu and select Inbox.
To Access Voice Mail, Email, or Text Message
1 Choose one of the options and press Select
2 Choose the message you would like to read and press Detail
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Call History
NeoPoint tracks all your calls.
Outgoing
Incoming
Missed
Failed
For each of these categories, your phone can store up to 30 most recent calls. The
Call history list identifies the caller and the number if the information is already stored
in the Contact. To get a detail view of the call, press Open. The detail view lists up to
5 occurrences of the call with time and date.
If the caller is not in the Contact, it will list the number with date and time. When you
press Open, the detail screen will display the time and date of each call, up to 5
occurrences.
Contact
NeoPoint’s Contact contains an address book for storing over 1500 addresses and
phone numbers and other information of each person you want to contact.
To access the Contact application
1 Select Menu
2 Choose Contact
3 Press Select
Creating Contacts
There are several ways to save numbers in your Contact program: directly from the
Contact application, from the Call history log and from your standby screen.
For each entry, you can save:
Last Name
First Name
Title
Company
Work Number
Pager
Cell Number
Fax Number
Home Address
Home Number
Email Address
Notes
To create a contact
1 Select New from the Contact application
2 Type in the necessary information in each of the fields (Use the 4-way cursor to
go to each of the fields)
3 Select Save
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There are three different modes you may use to data enter text: Word, Alpha,
Number. Press the softkey2 to toggle and change the modes. If you select Word,
Tegic makes it easy to enter text information. To data enter text in Word mode, press
the key labeled with the letter you want. For instance, if you want to enter Alice, type
25489. The Tegic technology will recognize it as “Alice” automatically. If
If Tegic does not recognize the word or name, choose Alpha then press the key
labeled with the letter you want. For example, press 2 once for “A”. Press 5 three
times for “L” and so forth.
For more information on Data Entry, see page ##.
To data enter numbers, toggle to Num (softkey 2) and use the keypad.
To cancel and return to the Contact list view, select Cancel.
[TBD]
Schedule
[TBD]
UP Browser
[TBD]
Memo
[TBD]
To Do
[TBD]
Sync
[TBD]
Acct Info
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[TBD]
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Preferences
[TBD]
Display
[TBD]
Security
Security feature helps you to protect your phone from unauthorized use.
To set the lock code
1 Select Preference from the main menu
2 Select Security
3 Enter new code
General
[TBD]
HotKeys
[TBD]
Network Features
[TBD]
Accessories
Batteries
Prismatic
Cylindrical
Travel Charger
Desktop Charger
Holster
Cigarette Lighter Adapter
Technical Information
The information contained in this User Guide was written for NeoPoint.
The right to make changes and improvements to any of the products described in this
guide without prior notice is reserved.
8/31/98 IGS Confidential 15
Size: 5.5 x 2.0 x 1.0 inches
Weight: 6 oz with 600 mAh Lithium Ion cylindrical battery:
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Battery: Cylindrical 1200mAh Lithium Ion
Prismatic 600mAh Lithium Ion
Vocoders: 13 Kbps
Transmitting Power: CDMA 200 mW maximum
Operational Temperature: -22° to 140° F (-30° to 60° C)
Operating Voltage:
Frequency Band: 1850 to 1910 MHz (TX)
1930 to 1990 MHz (RX)
Number of Channels:
Memory Locations:
Memory Capacity:
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NeoPoint One-Year Limited Warranty
Innovative Global Solution, Inc. (“IGS”) warrants that this cellular phone (“Product”) is
free from defects in material and workmanship, according to the following terms and
conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the
date of purchase of the Product.
2. The limited warranty extends only to the original consumer purchaser (“Consumer”)
of the Product and is not assignable or transferable to any subsequent purchaser/end
user.
3. The limited warranty extends only to Consumers who purchase the Product in the
United States.
4. During the limited warranty period, IGS will repair, or replace, at IGS’s option, any
defective parts, or any parts that will not properly operate for their intended use with
new or factory rebuilt replacement items. No charge will be made to the Consumer for
any such parts. IGS will also pay for the labor charges incurred by IGS in repairing or
replacing the defective parts. The external housing and cosmetic parts shall be free of
defects at the time of shipment and, therefore, shall not be covered under these
limited warranty terms.
5. Upon request from IGS, the Consumer must provide information to reasonably
prove the date of purchase.
6. The Consumer shall bear the cost of shipping the Product to the Customer Service
Department of IGS. IGS shall bear the cost of shipping the Product back to the
Consumer after the completion of service under this limited warranty.
7. The Consumer shall have no coverage or benefits under this limited warranty if any
of the following conditions are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts which are not the fault of IGS, including
damage caused by shipping and blown fuses.
b) The Customer Service Department at IGS was not notified by Consumer of the
alleged defect or malfunction of the Product during the applicable limited warranty
period.
c) The Product serial number plate or the accessory date code has been removed,
defaced, or altered.
d) The defect or damage was caused by the defective function of the cellular system,
or by inadequate signal reception by the external antenna.
8. If a problem develops during the limited warranty period, the Consumer should take
the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or
replacement processing.
b) If “a” is not convenient the Consumer may contact the Customer Service
Department at IGS, at the phone number listed on the bottom of the next page for
further instructions.
c) The Consumer shall ship the Product prepaid and insured. Expenses related to
removing the Product from an installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by this
limited warranty. The Consumer shall be responsible for expenses related to
reinstallation of the Product.
e) If the Product is returned to the Customer Service Department at IGS during the
limited warranty period, but the problem with the Product cannot be fixed under the
terms and conditions of this limited warranty, the Consumer will be notified and given
an estimate of the charges the Consumer must pay to have the Product repaired, with
all shipping charges billed to the Consumer. If the estimate is refused, the Product
will be returned freight collect. If the Product is returned to the Customer Service
Department at IGS after the expiration of the warranty period, IGS’s normal service
policies shall apply and the Consumer will be invoiced for all shipping charges.
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9. The Product consists of newly assembled equipment that may contain used
components which have been reprocessed to allow machine compliance with Product
performance and reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE OF USE, SHALL BE LIMITED TO THE DURATION OF
THE FOREGOING WRITTEN WARRANTY, OTHERWISE, THE FOREGOING
WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IGS SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR A LOSS OF
ANTICIPATED BENEFITS OR PROFITS, RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE WARRANTY
EVEN IF IGS KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.
11. Some states do not allow limitation of how long an implied warranty lasts, so the
above limitation may not apply to you (the Consumer). Some states do not allow the
exclusion of incidental or consequential damages, so the above limitation or
exclusions may not apply to you (the Consumer). This limited warranty gives you
specific legal rights and you may also have other rights which vary from state to state.
12. IGS neither assumes nor authorizes any authorized service center or any person
or entity to assume for it any other obligation or liability beyond that which is expressly
provided for in this limited warranty.
13. Questions concerning this limited warranty may be directed to the Customer
Service Department at NeoPoint, address/phone
14. The limited warranty period for NeoPoint supplied attachments and accessories
are specifically defined within their own warranty cards and packaging.
Reference
[TBD]
Glossary
[TBD]
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