FACELIA N3
CARLINA N7
USER MANUAL
THIS MANUAL CONTAINS IMPORTANT
SAFETY AND OPERATING INSTRUCTIONS
Model conforms to safety standards
Product may differ from photos
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CONTENTS
1 - PRESENTATION ..................................................................................................................................... 3
2 - ADJUSTMENTS/ASSEMBLY: .............................................................................................................. 4
2.1 Adjusting the saddle: ............................................................................................................................... 4
2.1.1 Angle: ............................................................................................................................................... 4
2.1.2 Height: .............................................................................................................................................. 4
2.2 Adjusting the handlebars and the stem: ................................................................................................... 5
2.3 Adjusting the brakes: ............................................................................................................................... 6
2.3.1 V-type front brake: ........................................................................................................................... 6
2.3.2 Rear V-type brake: ........................................................................................................................... 7
2.4 Adjusting the 3- or 7-speed Nexus: ......................................................................................................... 7
2.5 Rack: ........................................................................................................................................................ 8
2.6 Mounting and dismounting the wheels (front wheels to be handled by a specialist): ............................. 8
2.6.1 Front wheel: ...................................................................................................................................... 8
2.6.2 Rear wheel: ....................................................................................................................................... 9
2.7 Lights: .................................................................................................................................................... 10
3 - USING THE E-BIKE: ............................................................................................................................ 11
3.1 Indexed gearshift: .................................................................................................................................. 11
3.2 Electronic gear shifting: ......................................................................................................................... 11
3.3 Display and controls: ............................................................................................................................. 12
3.4 Electric assistance: ................................................................................................................................. 13
3.4.1 Operation: ....................................................................................................................................... 13
3.4.2 Performance:................................................................................................................................... 13
3.4.3 Technical specifications of the power-assistance system:.............................................................. 14
3.4.4 Starting up the battery: ................................................................................................................... 14
3.5 Electric motor: ....................................................................................................................................... 14
4 - CHARGING THE BATTERY: ............................................................................................................. 15
4.1 NEOMOUV Lithium Ion 36-volt charger ............................................................................................. 15
4.1.1 Precautions (safety instructions): ................................................................................................... 16
4.1.2 Protecting the charger: .................................................................................................................... 16
4.2 Battery .................................................................................................................................................... 17
4.2.1 Recommendations / precautions to take with your battery: ........................................................... 18
5 - TIPS FOR INCREASING THE BATTERY LIFE PER CHARGE: ................................................. 19
6 - UPKEEP AND MAINTENANCE: ........................................................................................................ 20
6.1 Upkeep: .................................................................................................................................................. 20
6.2 Lubrication: ............................................................................................................................................ 20
6.3 Maintenance: .......................................................................................................................................... 20
7 - SAFETY – RECOMMENDATIONS: .................................................................................................. 21
8 - TECHNICAL DATA .............................................................................................................................. 22
9 - DECLARATION OF CE CONFORMITY .......................................................................................... 23
10 - CERTIFICATE OF CONFORMITY ................................................................................................... 23
11 - TERMS OF WARRANTY ..................................................................................................................... 23
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1 - PRESENTATION
Thank you for choosing a NEOMOUV Electric-Assisted Bicycle (E-Bike)
E-Bike Presentation:
Notes:
• The symbol indicates important advice or essential safety measures. Follow the various instructions.
• Some adjustment and assembly/disassembly operations require special tools and expertise; perform
these only if you have the skills to do so, otherwise consult your authorised dealer or a specialist.
• The symbol indicates the tools you will need to carry out adjustments.
• Your e-bike has a serial number engraved on the frame by the fork.
MAXIMUM LOAD: 120 KG. FOR YOUR SAFETY, YOU SHOULD NOT EXCEED THE MAXIMUM LOAD WHEN
USING YOUR BICYCLE.
Rack (25kg
max)
Electric
motor
Gauge
Pedalling
sensor
Battery
Serial number
Controller
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2 - ADJUSTMENTS/ASSEMBLY:
Adapt the bike to your height
2.1 Adjusting the saddle:
6 mm Allen Key
2.1.1 Angle:
Loosen the nut under the saddle.
Adjust the angle of the saddle in order to find your most comfortable position. Tighten the nut, with a
maximum tightening torque of 13 Nm.
2.1.2 Height:
The power-assisted bicycle enables you to opt for a lower saddle position than on a classic bike. With power
assistance, you expend less effort and can be seated in a lower position for improved safety. The required user
(cyclist) height for optimal utilisation of the bike ranges from 1.50 to 1.75 m. Adjust your saddle height to the
optimal sitting position as follows:
Loosen the quick-release seat clamp.
Wearing suitable cycling shoes, sit on the saddle, place one of the pedals in the lowest position, rest one heel
on the pedal, and your leg should rest normally on the pedal without being stretched. Raise or lower the
saddle to get the correct height. While pedalling backwards, you should not have to move your hips from side
to side.
To calculate the height, you can also use the SH (Seat Height) formula = 0.885xIL (inside leg measurement). To
measure your inside leg, stand barefoot with your feet five centimetres apart. Without applying too much
pressure, place a pole or stick at horizontally at groin height and then measure the height from the stick to the
ground. This will give you the IL (inside leg) measurement.
Tighten the quick-release clamp.
Nut
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(THE SEAT POST SHOULD NOT BE EXTENDED BEYOND THE ENGRAVED SAFETY MARK (VERTICAL BARS).
The minimum height between the highest point of the saddle and the ground is 78 cm.
2.2 Adjusting the handlebars and the stem:
5 mm and 3mm Allen key.
6 mm Allen Key
For your comfort, the position of your handlebars should be at the same level as the height of your saddle or a
bit higher according to your comfort. Loosen the Allen screw and adjust your handlebars to the desired height.
Do the same with the second screw to set the angle of your handlebars. After making your adjustments,
tighten the screws forcefully, with a max. tightening torque of 10 Nm.
THE STEM MUST NOT COME OUT OF THE STEERING TUBE BEYOND THE ENGRAVED MARKINGS (VERTICAL BARS AND
THE INSCRIPTION MINIMUM INSERTION).
After adjusting the angle, tighten the bolt by turning it clockwise (max. tightening torque: 10 Nm).
Handlebar angle
adjustment screw
Handlebar height
adjustment screw
Safety mark
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2.3 Adjusting the brakes:
5 mm Allen Key
Screwdriver
2.3.1 V-type front brake:
The front brake is operated by the left handle on the handlebar.
Tighten the nut on the brake handle fully. This adjustment will enable you to compensate later for the natural
slackening of the brake cable.
Loosen the cable clamp and pull the cable until the pads touch the wheel rim. Tighten the cable clamp (pay
particular attention to each end of the sheath, which must fit easily into the rigid connectors on the brake
handle and V-Brake).
The pads are in the right position when they are an equal distance from the wheel rim. The final adjustment is
made by tightening the screws on the brake shoes with a screwdriver (a distance of about 0.1 to 0.5 mm from
the wheel rim).
The result of your adjustment is correct when the wheel turns freely and stops smoothly.
NB: the action on the brake handle is also applied progressively thanks to the SHIMANO compensator, which
ensures effective ABS-type braking.
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2.3.2 Rear V-type brake:
The rear brake is operated by the right handle on the handlebar.
As with the front brake (see section 2.3.1), tighten the nut on the brake handle fully. This adjustment will
enable you to compensate later for the natural slackening of the brake cable.
Loosen the cable clamp (see the photos for adjusting the front brake) and pull the cable until the pads are
touching the wheel rim.
Tighten the cable clamp (pay particular attention to each end of the sheath, which must fit easily into the rigid
connectors on the brake handle and V-Brake).
The pads are in the right position when they are an equal distance from the wheel rim. The final adjustment is
made by tightening the screws on the brake shoes with a screwdriver (a distance of about 0.1 to 0.5 mm from
the wheel rim).
WARNING! IN WET WEATHER OR ON DAMP GROUND, THE BRAKING DISTANCE INCREASES.
2.4 Adjusting the 3- or 7-speed Nexus:
The Nexus should be adjusted by a specialist. In theory, the Nexus does not require any maintenance, but the
cable may gradually slacken.
Nexus 3 for your FACELIA Nexus 7 for your CARLINA
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2.5 Rack:
DO NOT LOAD RACK BEYOND THE STIPULATED WEIGHT: 25 KG.
Any carrying device or other equipment installed by you on your rack (e.g., child seat, other items, etc.) must
be compatible with the robustness and build of the bike.
YOU SHOULD PERIODICALLY CHECK THE TIGHTNESS OF THE RACK’S FASTENINGS.
THIS TYPE OF RACK IS NOT DESIGNED TO TOW A TRAILER.
Any alterations made to the rack by the user will be at their own risk.
When the rack is loaded, changes in the behaviour of the bicycle must be taken into account (wind stability,
braking distances, changes in direction, etc.). For their safety, the user must be aware of these changes in
operation.
When installing a child seat or panniers, the user must perform a safety check (e.g., hanging straps that are
in danger of catching in the spokes and raise the risk of a fall; check the secureness of the fastenings on the
child seat, the potential trapping of the child's fingers under the saddle, etc.)
The reflector and the rear light must not be covered by any item or seat that has been attached to the rack.
The load on the rack must be evenly distributed on both sides to ensure the stability of the equipment while
riding on public roads.
2.6 Mounting and dismounting the wheels
(front wheels to be handled by a
specialist)
:
2.6.1 Front wheel:
THIS OPERATION SHOULD BE PERFORMED BY A PROFESSIONAL; HOWEVER, HERE IS THE PROCEDURE TO
FOLLOW.
Dismounting the front wheel:
Disconnect the motor (the connection is situated on the right side of the e-bike on the lower part of the fork).
First loosen the V-Brake’s cable clamp to release the pads and enable the removal of the wheel. Then,
unscrew the cap nuts on each side and remove the washers.
Raise the bike and tap lightly on the top of the tyre to remove the wheel.
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Mounting the front wheel:
Reposition the washers on the wheel axle. Raise the bike and insert the wheel axle into the base of the
opening of the fork ends.
Check the position of the washers as well as the centring of the wheel. Screw in the wheel nuts. Alternately
and progressively tighten the wheel nuts on each side (max. tightening torque 25 Nm).
If the wheel is not centred, loosen the nuts and perform the operation again.
Reconnect the motor connection and replace the Colson cable tie on the frame.
NB: the connector is equipped with a keyed connection. Place the two pins so that they are facing each other
to reconnect the motor correctly (follow the arrows).
DO NOT ADJUST THE LOCKNUTS, YOU MAY DAMAGE THE BEARINGS.
Adjust your brake again (see section 2.3.1).
2.6.2 Rear wheel:
Dismounting:
Remove the right and left wheel nut covers. Loosen the nuts. Remove the wheel axle nuts and washers.
Loosen the V-Brake’s cable clamp to release the pads and enable the removal of the wheel.
Remove the chain from the wheel sprocket, while paying attention to how the chain swings.
Move the wheel forward to remove it from the frame and remove the chain from the wheel axle.
Mounting:
Take the wheel and place the chain on the small sprocket on the right-hand side, then place the wheel
between the brake pads.
Insert the wheel axle backward into the bracket. Attach the washers and the wheel nuts. Tighten the nuts by
hand initially, until they make contact with the frame.
Centre the wheel in line with the frame and the mudguard. Check the centring and positioning in line with the
front wheel, as well as the positioning of the chain.
Screw on the wheel nuts on both sides without tightening them. Check the positioning, centring and position
of the chain again.
Alternately and progressively tighten the wheel nuts on each side (max. tightening torque 25 Nm).
Replace the nut covers.
Adjust the brake pads (see section 2.3.1).
Position the two pins
correctly to reconnect
the motor plug
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2.7 Lights:
Your bike is equipped with:
❖ Fixed front and rear lighting. The front and rear lights are powered by the battery. The lights are
activated by pressing the UP and MODE buttons on the control pad simultaneously.
❖
Always keep your lights clean and in good condition.
Lights are obligatory at night.
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3 - USING THE E-BIKE:
3.1 Indexed gearshift:
❖ Your gearshift is composed of a Nexus Shimano 3V or 7V.
The (indexed) gear selector is located next to the right handle on the handlebars. Activate it by choosing one
of three preset positions (for your Facelia) or 7 preset positions (for your Carlina). Unlike the classic derailleur,
you do not have to be pedalling to shift gears. This makes it possible change gears when the bike is
stationary.
3.2 Electronic gear shifting:
Your bike is equipped with 6 levels of assistance:
1 Position 0 = No assistance.
2 Positions 1 and 2 = economic. In these positions, your e-bike will consume less energy, but the
power may not be enough to tackle an incline.
3 Positions 3 and 4 = medium assistance.
4 Position 5 = maximum power. On this position, your e-bike provides you with the most assistance
but also consumes the most energy.
To scroll through the assistance levels, press the UP and DOWN buttons.
The power-assistance selector is located close to the left handle on the handlebar.
Twistshifter
Assistance level
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3.3 Display and controls:
Start-up aid : Pressing and holding the DOWN button (located under the control) will initiate a start-up,
which enables the e-bike to start without pedalling.
Speed information: Pressing and holding the UP button allows you to select the desired speed
information: instantaneous, average (avg) or maximum (max).
Night mode: Pressing and holding the UP and MODE buttons simultaneously will switch the backlighting
on the display on and off as well as the front and rear lights.
Switching from ODO info to TRIP info: One quick press on the MODE button allows you to switch
between the two. ODO shows the total number of kilometres travelled since the bike was first used. TRIP
shows the number of kilometres travelled on your current journey.
Setting the clock: After selecting the ODO mode, press and hold Down and MODE simultaneously
until you are able to access the clock settings.
Set the hour using the UP and DOWN buttons.
Press briefly on the MODE button to move to the minutes setting.
Set the minutes using the UP and DOWN buttons.
Press and hold the MODE button to accept your changes and return to normal mode.
Reset trip information (km travelled, average speed, maximum speed): After selecting the TRIP mode,
press and hold Down and MODE simultaneously to reset the trip data to zero.
DOWN Arrow
Decreases assistance
level
MODE Button
Turns system on and off (Press
for 3 secs)
UP Arrow
Increases assistance
level
Assistance level
Charge level
Clock
Speed
information
TRIP or ODO
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3.4 Electric assistance:
3.4.1 Operation:
Your bicycle is an electrically-assisted one: it is equipped with an electric motor, which is located on the front
wheel. This motor starts automatically (if the ignition is on and the battery is charged) when and only when
you are pedalling.
Power assistance is initiated by an electromagnetic detector, which cuts off the motor's power supply as soon
as you stop pedalling.
The motor also stops:
• When you activate one of the two brakes;
• When you have reached the speed limit of 25 km/h.
This principle enables the motor to give you its full power when you need it and to save battery power when
you are descending or on flat ground.
This type of energy management gives you a longer battery life per charge. These functions and the energy
management are carried out by an electronic control unit or “controller”.
WE WOULD LIKE YOU TO NOTE THAT ACTIVATION OR DEACTIVATION OF POWER ASSISTANCE MAY LEAD TO
ABRUPT ACCELERATION OR DECELERATION.
3.4.2 Performance:
The power-assisted speed of your e-bike is limited to 25 km/h.
At this speed the motor's power supply is automatically cut off.
The battery life per charge of your bike depends on several factors:
❖ Weight transported:
The expected performance of your bike is based on an average load of 75 kg.
❖ External temperature:
The expected performance of your bike is based on an external temperature of roughly 20°C.
Performance decreases below this temperature, but is only really discernible below 5°C.
❖ Battery wear:
Your battery is designed to deliver stable performance for 750 recharge cycles (or an average use of 3
years). The battery will still be operational after those 750 cycles but its performance and therefore
range per charge will decrease proportionally.
❖ But the battery life per charge mainly depends on how you use the bike:
The theoretical battery life per charge of 35 to 45 kilometres is based on almost continuous use of the
motor over flat or slightly undulating ground (10 to 20% slopes). If your travel is on flat ground and
includes a number of descents (even if slight), your battery life is increased and may extend to 55 km.
If you are ascending inclines of more than 5% (the motor “struggles" above a grade of 8%), your
battery life will diminish proportionally.
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3.4.3 Technical specifications of the power-assistance system:
Motor: Brushless type – 250 watts
Battery: 36 V lithium ion cell – 480 Wh/ 580 Wh/ 630 Wh
Life cycle: 750 complete charge/discharge cycles under normal load conditions.
Battery life per charge: 70 to 80 km for a 480 Wh battery
80 to 100 km for a 580 Wh battery
100 to 110 km for a 630 Wh battery
3.4.4 Starting up the battery:
Your e-bike’s battery does not require any ignition and shuts down automatically in case of prolonged nonuse.
3.5 Electric motor:
Located in the hub of the front wheel is a 250-watt BRUSHLESS electric motor. It requires no maintenance on
your part and has the benefit of a two-year manufacturer's warranty. After 3 years or 25,000 kilometres, we
advise you to get it checked by an authorised dealer or specialist. Although it is designed to resist water, we
do not recommend cleaning it with a high-pressure jet.
Electric motor
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4 - CHARGING THE BATTERY:
4.1 NEOMOUV Lithium Ion 36-volt charger
CHARGER FEATURES
36-volt model
STC-8127LC
Smart charger for a Lithium Ion battery
Voltage
AC220 -240 V
Frequency
50-60 Hz
Charging voltage (load)
42 V
Output current
2.0 A
LED power indicator: red
Charging
LED charge indicator: green
Charged or disconnected from
the battery
Efficiency (at full load)
100 %
Operating temperature range
Between 10° C and 35° C
Humidity
<+ 90 %
Safety standard
EN60335 –1: 2012 + A11 + A13
Weight
300 g
Dimensions
125x62x35 mm
The charger that comes with your bike is compliant with CE manufacturing standards, and with the IEC/EN
60335-1 environmental protection standards. It has been specially designed to recharge the battery of your
electric bike. It will fully recharge your battery in 4 to 6 hours dependent on the ambient temperature and
wear of the battery. This charging time, referred to as “slow”, is deliberate in order to preserve the life of your
battery.
It is easy to operate: plug the charger’s output jack into your battery’s socket, then plug it into the mains.
Connect the charger plug to the
battery first and then to the
mains.
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Your charger has a charging LED that shows the battery charge level. It is red when the battery is charging
and changes to green once the battery has been charged.
4.1.1 Precautions (safety instructions):
• Do not connect the charger plug to the mains with wet hands (risk of electrocution).
• All charging must be carried out in a ventilated area.
• Always check that the charger is compatible with the local power supply.
• Do not place the apparatus in a damp environment or near a flammable or explosive substance while it
is charging (any charge producing heat involves the risk of fire or explosion).
• Do not store the apparatus when hot.
• Do not charge a faulty or worn-out battery.
• Do not leave a plugged-in charger and its connections within the reach of children.
• Do not attempt to disassemble the charger.
4.1.2 Protecting the charger:
• Do not expose the charger to rain.
• Do not leave the charger disconnected from the power supply (220 volts) but plugged into the battery.
• Do not submerge it.
• Do not place any objects on the charger or cover it.
• Look after the charger’s input and output cables.
• To protect the charger after a long charging period (more than 24 hours), disconnect the electrical
connection and let the device rest in a dry and ventilated space.
• Avoid leaving the charger connected to the mains for more than 24 hours.
WARNING! FOR YOUR SAFETY, OPENING THE CHARGER IS PROHIBITED (RISK OF ELECTRIC SHOCK – HIGH
VOLTAGE). CONTACT YOUR DEALER SHOULD ANY FAULTS OCCUR WITH YOUR CHARGER.
FOR YOUR SAFETY, ALSO LOOK AT THE PICTOGRAMS ON THE BACK OF THE CHARGER.
1) Compliance with CR standards
2) Double insulation
3) Do not throw out with household waste
4) Comply with the polarity
Green LED: battery charged
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4.2 Battery
Your battery has a serial number. This can be found either under the battery or in the indent of the black
part.
Your battery is assembled in a special container. We strongly recommend that you do not attempt to open or
disassemble it. Any breaking of the warranty label will automatically render the warranty null and
void.
1. To remove the battery from its housing, you must open the lock using the key for this. Using the
handle, remove the battery from the back of the e-bike.
Be careful to place the battery in the correct position for it to slide back into the rack’s “rails”.
You can charge your battery while it is on the bike (switch the key to OFF beforehand) or remove it from its
holder and then charge it, always using the plug located at the back of it.
For safe charging, first connect the charger to the battery and then connect the charger's standard plug to the
mains (220V/50 Hz).
Check that the charger is working correctly (see section 4.1).
Battery lock
Warranty label
Battery registration label
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4.2.1 Recommendations / precautions to take with your battery:
• Avoid any proximity to sources of heat.
• Avoid any short circuits on the motor’s charging and plug connections.
• Only use the battery for its intended purpose.
• Do not expose the battery to temperatures higher than 40°C and lower than –20° C.
• Never drop the battery; put it in a stable place.
• Warning! There is a risk of short circuiting and overheating in the event of any impact on batteries that
are particularly fragile.
• Always check that the charger is compatible with the local power supply.
• When charging is finished, it is recommended that you disconnect the charger from the battery.
• During periods when the bike is not in use, store the battery in a cool, dry place at a
temperature above 10° C and lower than 40° C.
• Never leave your battery completely discharged for longer than 3 days, as this may
damage it.
• In case of prolonged non-use, you must recharge the battery once every two months.
• Never leave the battery exposed to the sun for long periods of time.
• Never let a child play with or handle the battery.
• Never charge the battery in the rain or in damp surroundings.
• Never open the battery. Opening it may lead to a significant risk of electrocution and void the
warranty.
• Never spray the battery directly with water or any other liquid.
• Never submerge the battery.
• Only use the charger provided to charge your battery. Using any other charger that is not adapted for
the battery may result in an accident.
WARNING! IN CASE OF VERY INFREQUENT USE OF THE BATTERY (ONCE EVERY 2 MONTHS ONLY), THE
BATTERY’S CAPACITY WILL DIMINISH MUCH MORE RAPIDLY THAN WITH REGULAR USE. THE BATTERY’S ENERGY
COMES FROM A CHEMICAL REACTION THAT REQUIRES SUFFICIENTLY REGULAR ACTIVATION TO MAINTAIN ITS
EFFECTIVENESS.
WARNING! YOU MUST NOT THROW YOUR BATTERY OR CHARGER OUT WITH YOUR HOUSEHOLD
WASTE. A SELECTIVE COLLECTION SYSTEM FOR THIS TYPE OF PRODUCT HAS BEEN SET UP IN MOST
TOWNS: YOU CAN CONTACT YOUR LOCAL COUNCIL FOR FURTHER INFORMATION. ELECTRICAL AND
ELECTRONIC PRODUCTS CONTAIN TOXIC SUBSTANCES THAT ARE HARMFUL TO THE ENVIRONMENT AND
HUMAN HEALTH
AND THEREFORE MUST BE RECYCLED.
YOUR BATTERY IS RECYCLABLE AFTER USE. RETURN IT TO YOUR DEALER.
Also read carefully the indications listed on the battery:
The battery provided with your e-bike conforms with:
• Standards EN61000-6-1 et EN61000-6-3;
• Directive UN38.3 on the transport of dangerous
goods;
• Directive 2006/66/EC.
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5 - TIPS FOR INCREASING THE BATTERY LIFE PER CHARGE:
Depending on the battery in your e-bike, the charged battery range is 70 to 80 km (480 Wh battery) or 80 to
100 km (580 Wh battery), 100 to 110 km (630 Wh battery) for a user weighing 75 kg at a an average speed
of 18 km/h on a journey in Eco mode.
In order to conserve your battery's energy and thus increase the range of your bike, we would like to offer
you a few tips.
• At start-up: set power assistance to position 1 and choose a medium development on the Nexus
hub. If your route is uphill, position the Nexus hub on the small development and use the 6 km/h
position.
• In traffic jams: set power assistance to position 1 and your Nexus hub to small or medium
development according to the frequency of the stops you will have to make.
• Hill start: before you stop, set your Nexus hub to small development, and set the power assistance
according to the incline.
• Climbing a tougher hill: if you are climbing a hill and the speed reduces too much, you can opt for
more powerful assistance. You will then feel the power assistance increase. If this is insufficient, set
your Nexus hub to the small development (your energy consumption will be greater and your battery
range will be reduced).
• Route without stops: if your route has no obstacles (no traffic lights, traffic jams or rough roads),
you can set your bike to cruising speed. Pick your assistance level and set the Nexus hub to the large
development. This will allow you to go faster while saving energy.
• Descending: you stop pedalling (freewheeling) or you pedal normally but without effort while
adapting your speed selection and you let yourself move steadily.
• To prolong battery power: start up in position 1. Once your bike has started, set your assistance
level and set the Nexus hub to the large development. Maintain a constant speed. Your battery
charge will last longer.
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6 - UPKEEP AND MAINTENANCE:
6.1 Upkeep:
To keep your bike in good working order, maintain it regularly:
- Replace the brake pads as soon as they become worn.
- Clean your bike regularly with a sponge and soapy water.
- Do not use detergent or petrol, or a high-pressure jet spray.
- Clean and lubricate the bearings every 6 months.
When you are cleaning your bike, take particular care:
- To clean, rinse, and dry the different parts of the bike, and wipe off any standing water to
avoid the risk of early corrosion.
6.2 Lubrication:
Lubricate lightly and regularly (about once a month):
- The chain
- The brake cables
- The shafts of the brake systems
6.3 Maintenance:
Like any mechanical component, a bicycle is also subject to stress and wear. Different materials
and components may react differently to wear or erosion.
If the lifespan of a component has been exceeded, it may break suddenly, potentially causing injury to the
rider. Cracks, scratches, and discolouration in areas that are subjected to high stress indicate that the
component has exceeded its lifespan and should be replaced.
DO NOT USE LUBRICANTS ON THE SURFACE OF THE WHEEL RIMS OR ON THE TYRES, OR ON THE FRONT AND REAR
BRAKE SHOES.
CHECK THE CONDITION AND CORRECT FUNCTIONING OF THE SIGNALLING DEVICES (E.G., BULBS, ETC.), AND
CLEAN THEM IF NECESSARY WITH A DRY CLOTH.
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7 - SAFETY – RECOMMENDATIONS:
Regularly check the following points:
The tightness of the wheel nuts (25 Nm for the front, 25 NM for the rear).
Tyre wear (replace the tyre as soon as the wear indicator has been reached) and adjust the pressure to
between 60 and 65 psi (2.8 to 4.5 bars). Your bicycle’s tyres are compatible with the rim base, so no
modifications must be made to these. Only the appropriate spare parts (tyres, inner tubes, brake friction
elements, etc.) are to be used. Contact your dealer for more information.
Check the tightness of the handlebars (10 Nm), pedals (20 Nm), and saddle (6 Nm).
Because of its weight and motor inertia, allow ample distance for braking your e-bike, especially in wet
weather.
Your e-bike is adapted for use in cities and on road trips.
DO NOT USE YOUR E-BIKE AS AN ALL-TERRAIN BIKE.
On public roads, everybody who rides a bike must respect and apply the provisions of the highway code of the
country they are in as well as the legal requirements for this type of transport. (e.g., lights, signalling, wearing
a helmet (recommended), reflective devices, etc.). ...).
For the safe use of your bike, we recommend periodically checking and inspecting: the brakes (wear of the
pads), the condition of the wheel rims and spokes (wear of the wheel rims and spokes), the condition of the
tyres, the steering (fastenings, tightness of the wheel nuts) and all other parts specific to your vehicle. The
wheel rims must be smooth, without any cracks, breakage, or deformities. If you notice any anomaly with the
wheel rims, please get them checked immediately.
WARNING! Like any mechanical component, a bicycle is also subject to high levels of stress and wear.
Different materials and components may react differently to wear or erosion. If the predicted lifespan of a
component has been exceeded, it may break suddenly, potentially causing injury to the rider. Cracks,
scratches, and discolouration in areas that are subjected to high stress indicate that the component has
exceeded its lifespan and should be replaced.
For your safety, it is equally important to replace any critical components that are presenting with signs of
wear or any other problem (e.g. tyres, wheel rims, etc.) with original parts. Contact your dealer.
DO NOT SIT ON THE BIKE WHEN IT IS ON ITS STAND, AS THERE IS A RISK THAT IT MAY BREAK AND YOU
COULD HAVE AN ABRUPT FALL.
Stay alert; do not spend too much time looking at the bike’s display while you are driving.
For your safety, it is recommended to routinely have the bike lights on.
We strongly recommend that you wear a helmet.
Wearing a high-visibility vest is mandatory when riding in rural areas, in traffic at night, or on days when the
visibility is poor.
FACELIA N3/ CARLINA N7 Manual
22
8 - TECHNICAL DATA
FITTINGS MAX. TIGHTENING TORQUE
Pedal axle 40
Pedals 20
Front wheel axle 25
Rear wheel axle 25
Seatpost 6
Stem and handlebar 10
Saddle angle 13
CHARACTERISTICS
MODEL NORTON Nexus/ALOUETTE Nexus
Distance between the wheels (mm) 1200
Total weight (battery included) (kg) 24 kg
Maximum load allowed 120 kg
Maximum speed in assistance mode 25
Battery range 70 to 80 km (480 Wh)
80 to 100 km for (580 Wh)
100 to 110 km for (630 Wh)
(for a user weighing 75 kg and riding at an average speed of 18 km/h in Eco mode)
Battery Lithium Ion
750 cycles
Voltage (v) 36V
Motor: Brushless
Nominal yield (w) 250 watts
Charger
Charger voltage 42 V
Tyre dimensions 24’x185
Tyre pressure 3.5 bars
SHIMANO derailleur (indexed control)
Transmission Shimano Nexus hub with 3 speeds
Chainring (number of teeth) 44
FACELIA N3/ CARLINA N7 Manual
23
9 - DECLARATION OF CE CONFORMITY
Available on our website: www.neomouv.com/fr/telechargement/
10 - CERTIFICATE OF CONFORMITY
Available on our website: www.neomouv.com/fr/telechargement/
11 - TERMS OF WARRANTY
For any further information about warranty, please contact your store.
SAS NEOMOUV
ZI Ouest - Allée des quatre Journaux
72200 LA FLECHE
contact@neomouv.fr
SAS with capital of 1 200 000- RCS Le Mans 518 158 183
SIRET 518 158 183 000 13 – A P E 4 64 9Z – TVA INT FR 91 518158183
NEOMOUV - reproduction is prohibited. NEOMOUV is a registered trademark. The manufacturer reserves the right to
modify the characteristics of its products in order to make technical improvements or comply with new regulations.
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