NEO Coolcam Neo Coolcam, SB-TWC360 Instruction Manual

INSTRUCTION MANUAL

Neo Coolcam IP Camera

Revised: June 28, 2013

ank you for purchasing from SafetyBasement.com! We appreciate
your business.
We made this simple manual to help you enjoy your new product as
quickly and easily as possible.
Be sure to check the TECH SUPPORT tab on your product page at
SafetyBasement.com for the latest available manual.

PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

LIGHT SENSOR

PRODUCT REFERENCE

CAMERA
LENSE

IR BULBS

FOCUS RING

EXTERNAL
SPEAKER
CONNECTOR

ETHERNET
CONNECTION

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WIFI ANTENNA
CONNECTOR

EXTERNAL
ALARM
CONNECTORS

POWER
CONNECTOR

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INTRODUCTION

ank you for purchase this IP camera. With it, you will be able to check in on the area it is
monitoring using the Internet and your smartphone.

ese instructions cover the basic setup and use of this product and should be followed
carefully.

Please note: setting up and IP camera does require some basic knowledge of your router and
home network for proper operation. is manual will cover the basics, but there are many
dierent router and network setups, so your particular setup may dier from the examples in
this manual.

THE PROCESS

To set up your camera, we will do the following;

1. Gather information about your network.

2. Connect the camera with an ethernet cable for setup.

3. Adjust settings on the camera.

4. Test your settings

5. Make the camera wireless

6. Accessing the camera through the internet

7. Accessing the camera with a smartphone app

PREPARATION

To properly set up your IP camera, you will need access to your WIFI network and your router.

A secure WIFI network requires the proper settings and password to allow a device to work on
it. You will need your password to make your camera wireless.

Access to your router may be required to let you access your camera from the internet. You will
need your router user name and password to make some basic changes to your router to allow
access. We will show some general steps in this manual on router changes.

Your camera set up requires some soware that you will nd on our website. Go to the product
page, and to the TECH SUPPORT area. Please download any les located here.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

SET UP INFORMATION

Please write down the info you gather on this page for your reference.

1 Router Name:
2 Router Password:
3 Router Address:
4 Subnet Mask
5 DNS Server
6 Camera Address
7 Http Port
8 Network Name
9 Network Security Type
10 Network Password
11 My IP Address

(IPChicken.com)
12 Camera Admin Name
13 Camera Admin

Password

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INFO : YOUR IP ADDRESS

Each device on your network has a unique address, called an IP Address. ese addresses allow
the devices to talk to the network. Your PC has an IP Address, your router has one, and your
camera will have one. Each address must be unique. ey can look like this: 192.168.0.13. It is
possible that your IP address uses dierent numbers than what is shown. at’s okay. Just keep
notes on the page provided.

First, we’re going to get the address of your network. Just look, don’t make any changes.

On your Windows PC, go to START. en CONTROL PANEL.

Click on VIEW NETWORK STATUS.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INFO : YOUR IP ADDRESS

Your screen may look a little dierent, depending on your network setup and your version of
Windows.

Click on your CONNECTION. is will bring up information about your connection.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INFO : YOUR IP ADDRESS

Now, click on DETAILS. is is where we’ll get the information we need.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INFO : YOUR IP ADDRESS

Your PC IP

4 - Subnet Mask

3 - Router

You can see your PC’s IP address. In this case, 192.168.0.13.
e rst 3 numbers are the same for all your devices on your network. Remember: your
numbers may be dierent from what is shown in the examples. Use YOUR numbers.

Your Router is called the “Default Gateway.” Copy this address into Slot 3 on your sheet.
Copy the IPv4 Subnet Mask into Slot 4.

5 - DNS

A DNS server is needed for your PC and other devices to talk to the internet. Your camera will
need 1 DNS address. Copy the rst DNS address into Slot 5.

When you are done, you can hit the RED X on these Windows to make them go away.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

CONNECTING THE CAMERA

POWER
CONNECTOR

ETHERNET
CONNECTION

Attach the WIFI antenna to the connector and screw on securely.

WIFI ANTENNA
CONNECTOR

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

CONNECTING THE CAMERA

Plug the ethernet cable into the port on the camera.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

CONNECTING THE CAMERA

Plug the the other end of the ethernet cable into a free port on your Router.

Note: your Router may look dierent from the example shown.

Ports are usually called LAN 1, LAN 2, and so on.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

CONNECTING THE CAMERA

Now plug in your power adapter.

Please allow 30 seconds for your camera to start. It will move around during the start up
process.

During this time, your camera will try to nd a free IP address on your network.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

IP CAMERA SOFTWARE

You are now going to use the soware you downloaded from our site. is is called IP Camera
Too l.

IP Camera Tool will do one thing - it will locate your camera on your network and let you access
it for the rst time.

Double-click IP Camera Tool and let it run. It may take a minute, but it should locate your
camera on your network.

Your camera will appear as ANONYMOUS and it will have a new IP Address that will look
similar to other Addresses on your network. e last set of numbers will be unique to the
camera.

e location on your network the cam­era found. is location may change if
you do not make it permanant, as noted
later in this manual.

Remember, the numbers shown here are only examples. Your network could look quite
dierent.

When your camera appears in IP Camera Tool, double-click it.

Your web browser should open and a login screen should appear.

Note: Your camera works best with Internet Explorer. While it will work with other browsers,
only Internet Explorer will show you ALL the options for your camera.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

LOG IN

Your login screen should appear in Internet Explorer or your main browser.
Enter the name “admin” in the User area. All lower case.
Click Sign In.

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PRODUCT MANUAL NEOCAM Wireless PTZ Camera : SB-TWC360

INTERNET EXPLORER

Internet Explorer uses soware called ACTIVE X to run some of the features of your camera.
You should ALLOW ActiveX to run if you want all the features.

Aer you ALLOW, you will need to LOGIN again.

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