NEO HS2128 E, HS2128, HS2032, HS2064 E, HS2016-4 User Manual

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HS2016/HS2016-4/HS2032/HS2064/HS2064 E/
HS2128/HS2128 E Alarm Panel V1.2
User Guide
 WARNING:Thismanualcontainsinformationonlimit ationsregardingproductuseandf unct ionand informationonthelimitationsastoliabilityof themanufacturer.Theentiremanualshouldbecare­fullyread.
Table of Content s
1.0QuickReference 3
2.0UnderstandingYourKeypad 5
2.1 Icon and LE D Keypad Symbols 5
2.2 Keypad Models 6
3.0ThePowerSeriesNeoSecuritySystem 7
3.1 General System Operation 7
3.2 Testing Your System 7
3.3 Monitoring 8
3.4 Maintenance 8
4.0Armingt heSystem 9
4.1 Arming the System (I nfinite Exit Delay) 9
4.2 Away Arming the System with the Keypad 9
4.3 Exit Delay Time Restar t 10
4.4 Alarm Cancel Window 10
4.5 Using 2-way Wireless Keys and Proximity Tags 10
4.5.1 Arming the System with a 2-Way Wireless Key 11
4.5.2 Arming the System with a Proximity Tag 11
4.6 Disarming the System 11
4.6.1 Disarming Er ror 11
5.0EmergencyKeys 12
6.0AccessCodeTypes 13
6.1 Adding, Changing and Deleting Access Codes 14
6.2 Burglary Verification 15
6.3 Swinger Shutdown 15
6.4 Call Waiting 15
6.5 Fire Alar m Verification 15
6.6 System Lockout due to Invalid Attempts 15
6.7 User Labels (L CD keypads only) 15
7.0TroubleConditions 17
8.0SafetyInstruct ions 22
8.1 Regular Maintenance and Troubleshooting 22
8.1.1 Cleaning and Maintenance 22
9.0EULA 24
10.0InstallerWarning 26
11.0ReferenceSheets 28
11.1 System Information 28
11.2 Service Contact Information 28
12.0AccessCodeandSensor/Zoneinformation 29
13.0LocatingDetectorsandEscapePlan 32
13.1 Smoke Detectors 32
13.2 Fire E scape Planning 33
13.3 Carbon Monoxide Detectors 34
14.0RegulatoryAgencyStatements 35
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Chapter 1.0 Quick Refer ence

1.0 Quick Reference

The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based navigation system. The scroll keys can be used to [Scroll] through the list of options con­tained within the current menu. For more information on keypads see: 2.0 “Understanding your Keypad”. L ookup detailed information on any of the listed actions using the accompanying Section number.
For detailed information about the PowerSeries Neo Alarm System, refer to the full online manual, which can be accessed fr om the DSC.com Web site.
Note:Some features must be enabled by installer. Note:Bypass Groups are not permitted in UL listed installations. Note:[*] - If configured by installer.
Statu s
Function Keys
Lights
Ready - I ndicates system normal. Must be on to arm system. All zones must be secured or bypassed and the system dis­armed for this light to activate.
Armed- Indicates system is armed . If the Ready light and the Armed light are both on, an Exit Delay is in progress.
Trouble - On indicates a system mal­function or tamper. Flashing indicates that the keypad has a low battery con­dition. Follow the instructions displayed or enter [*][2] to view trouble. Cor­recting the trouble turns off the indic­ator.
AC Power - Indicates AC Power is present. T he AC Power light will turn off when AC is absent.
Actio n Press Section
Away Arm
Stay Arm
Night Arm When armed in stay mode [*][1] + [Access
Disarm [Access Code]
No-Entry Arming [*][9] + [ Access Code*]
Quick Arm /Quick Exit [*][0]
Abort Arming Sequence [Access Code]
for 2 seconds + [Access Code*]
for 2 seconds + [Access Code*]
Code*]
Function Keys
Statu s
Emergency
Lights
Keys
Stay Arm
Away Arm
Chime Panic Alarm
Reset
Sensors
Quick
Exit
Emergency Keys
Fire Alar m
Medical Alarm
3.1.2
3.2
3.3
3.1
3.4
3.5
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Chapter 1.0 Quick Refer ence
Actio n Press Section
Bypassing - All bypass co mmands begin with [*][1] + [Access Code*]
Bypass Individual Zones [3 Digit Z one #]
Bypass All Open Zones [9][9][ 8]
Recall Last Bypass [9][9][9]
Clear Bypass [0][0][0] OR [Scroll] Bypass Options + [*]
+ [Scroll] Clear Bypasses + [*]
Program Bypass Group [3 digit zone #s] + [9][9][5] OR [3 digit
zone #s] + [ Scroll] Bypass Options + [*] + [Scroll] Prg Bypass Group + [*]
Load Bypass Group [9][9][1] OR [Scroll] Bypass Options + [*]
+ [Scroll] Bypass Group + [*]
Common F unctions
Set Time and Date [*][6] [Master Code] + [0][1]
Turn Chime ON/OFF
Change Brightness
Change Contrast
Add/Delete User [*][5] + [ Master Code] + [ Access Code] +
Reset Smoke Detectors OR [ *][7][2]
View Tr oubles
View Alarms
Perform System Test
Buzzer Volume
[*][4] + [ Access Code*] OR
[*][6] [Master Code] + [1][2] +
[*][6] [Master Code] + [1][3] +
1
[*][2] + [ Access Code*] +
[*][3] + [ Access Code*] +
[*][6] + [ Master Code] + [ 0][4] +
[*][6] + [ Master Code] + [ 1][4] +
3.7.1
3.7.1
3.7.1
3.7.1
3.8
3.8
8.2
10.1
8.8
8.8
7.0
5.2
8.15
5.1.5
4.4
8.10
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Chapter 2.0 Understanding Your Keypad
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2.0 Understanding Your Keypad

The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads. All keypads come equipped with the L ED status lights described in section 1 "Quick Reference". HS2LCD series keypads display system messages on their L CD screen. HS2ICN series keypads display messages, as described in the following section. HS2LED ser ies keypads display messages via a series of numbered LEDs, as described in the fol­lowing section. All keypad versions will have a solid blue LED bar that is always on steady except when, if enrolled, a proximity tag is presented to and successfully read by the keypad.

2.1 Icon and LED Keypad Symbols

HS2ICNSeries HS2LEDSeries
1. Clock Digits 1, 2 These two 7 segment clock digits indicate the hour digits when the local clock is active. Digit 2 is also used to identify the zone num­ber as the 1 when the zone number is 100 or higher and the OPEN or ALARM icons are active.
2. : (Colon) This icon is the hours/minutes divider and will flash once per second when the local clock is active.
3. Clock Digits 3, 4 These two 7 segment displays are the minute digits when the local clock is active. T he digits 3 and 4 are used to indicate the zone number for open zones or alarm in memory. These two digits com­bined with the clock digit 2, scr oll one zone per second from the lowest number to the highest, when scr olling through zones.
4. 1 to 8 These numbers identify troubles when [*][2] is pressed.
5. Memory Indicates that there are alarms in memory.
6. Bypass Indicates that there are zones bypassed.
7. Program Indicates that the system is in Installer or User's programming, or that the keypad is busy, and the LED will flash in cadence of 250ms ON and 250ms OFF. If Access Code is required, while accessing star menus, this LE D is ON and solid to indicate that the code is required.
8. Away Indicates that the panel is armed in the Away Mode.
9. Fire Indicates that there are f ire and/or CO alarms in memory.
10. Stay Indicates that the panel is armed in the Stay Mode.
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Chapter 2.0 Understanding Your Keypad
11. Chime This icon turns on when the Chime function key is pressed to enable Door Chime on the system. It will turn off when the chime function key is pressed again to disable Door Chime.
12. OPEN This icon is used with clock digits 1 and 2 to indicate activated zones (not alar m) on the system. When zones are opened, the OPEN icon will turn on, and 7 segment displays 1 and 2 will scroll through the violated zones.
13. AC Indicates that AC is present at the main panel.
14. System Trouble Indicates that a system trouble is active.
15. Night Indicates that the panel is armedin the Night Mode.
16. Ready Light (green) If the Ready light is on, the system is ready for arming. If the toggle of the Ready LED flashes for Force Arming enabled, the LED flashes with force ar mable zones open on the partition.
17. Armed Light (red) If the Armed light is on, the system has been armed successfully.
Note:For UL listed installations, zones can only be bypassed manually.

2.2 Keypad Models

Note:In the following list if x = 9 ( the system operates in 912-919MHz) , x=4 (the system operates in 433MHz band) or x=8 (the system operates in 868MHz band). Only models operating in 912­919MHz band are UL/ULC listed.
HS2LCD Alphanumeric LCD keypad
HS2LCDP Alphanumeric LCD keypad with Prox. Tag suppor t
HS2ICN Icon keypad
HS2ICNP Icon keypad with Prox. T ag support
HS2LED LED keypad
HS2LCDRFx Alphanumeric LCD keypad with wireless receiver
HS2LCDRFP x Alphanumeric LCD keypad with wireless receiver and Prox. tag support
HS2ICNRFx Icon keypad with wireless r eceiver
HS2ICNRFPx Icon keypad with wireless r eceiver and Prox. tag support
HS2LCDWFx Wireless Alphanumeric LCD keypad
HS2LCDWFP x Wireless Alphanumeric LCD keypad with Prox. Tag support
HS2LCDWFP Vx Wireless Alphanumeric LCD keypad with Prox. Tag support & Voice Promp
HS2TCHP Touchscreen keypad. For additional information, refer to the HS2TCHP
Touchscreen User Manual; part #: 29009478R001.
Note:For systems compliant with E N50131-1 and EN50131-3 the HS2LE D keypad shall be used in conjunction with an LCD type keypad (HS2LCD(P) or HS2LCDRF(P)8 or HS2LCDWF(P)8 in order to be able to r eview logged events and also to allow overriding of conditions that inhibit set­ting of the alarm system. The HS2LED keypad alone `cannot support these functions.
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Chapter 3.0 The PowerSeries Neo Security System

3.0 The PowerSeries Neo Security System

Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and convenience. Read this manual carefully and have your installer instruct you on how to operate your system and which features have been implemented in your system. All users of this system should be equally instructed in its use. Fill out section "System Information" with all of your zone inform­ation and access codes and store this manual in a safe place for future reference.
Note:The PowerSeries Neo security system includes specific false alarm reduction features and is classified in accordance with ANSI/ SI A CP-01-2010 Control Panel Standard - Features for False Alarm Reduction. Please consult your installer for further information regarding the false alarm reduction features built into your system as all are not covered in this manual.

3.1 General System Operation

Your security system is made up of a PowerSeries Neo control panel, one or more keypads and vari­ous sensors and detectors. The control panel will be mounted out of the way in a utility closet or in a basement. The metal cabinet contains the system electronics, fuses and standby battery. All the keypads have an audible indicator and command entry keys. LED keypads have a group of zone and system status lights. LCD keypads have an alphanumeric liquid crystal display (LCD). The keypad is used to send commands to the system and to display the current system status. The keypad(s) will be mounted in a convenient location inside the protected premises close to the entry/exit door(s). The security system has several zones of ar ea protection and each of these zones is connected to one or more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in alarm is indicated by the corresponding zone lights flashing on an LED keypad or by mes­sages on the LCD keypad. Note:Only the installer or service professional shall have access to the control panel.

3.2 Testing Your System

Tests all system keypad LEDs, keypad sounders, bells and/or sirens. To ensure that your system continues to function as intended, you must test your system weekly.
IMPORTANT:For UL HOME HEALTH CARE listed applications the system shall also be tested weekly without AC power. To remove AC from the control unit, remove the screw from the restraining tab of the plug in adapter and remove the adapter from AC outlet. After completing the test of the unit using only the battery backup source, reconnect the plug in adapter and attach the screw through the restraining tab so that the adapter is securely attached to the outlet.
IMPORTANT:Should your system fail to function properly. contact your installation company.
IMPORTANT:All smoke detectors must be tested by your smoke detector installer once per year.
To Perform a Keyp ad and Siren Test LCD Display
1. From the Ready state press [*][6] and enter the [Master Code] to access User Functions.
2. Press [ 04] or use the scroll keys to navigate to System Test and press [*]. The system activates all keypad sounders, bells/sirens and keypad LEDs for two seconds.
3. To go back to the Ready state press [#].
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Press (*) for <> User Functions
Press (*) for <> System Test
Chapter 3.0 The PowerSeries Neo Security System

3.3 Monitoring

This system is capable of transmitting alarms, troubles and emergency information. If you initiate an alar m by mistake, immediately call the central station to prevent an unnecessary response. Note:For CP-01 systems, the monitoring function must be enabled by the installer before it becomes functional. There is a communicator delay of 30 seconds in this control panel. It can be removed, or it can be increased up to 45 seconds, at the option of the end-user by consulting with the installer.

3.4 Maintenance

With normal use, the system requires minimum maintenance. Note the following points:
l Do not wash the security equipment with a wet cloth. L ight dusting with a slightly
moistened cloth should remove normal accumulations of dust.
l Use the system test described in “Testing Your System” to check the battery condition.
We recommend, however, that the standby batteries be replaced every 3-5 years.
l For other system devices such as smoke detectors, passive infrared, ultrasonic or
microwave motion detectors or glassbreak detectors, consult the manufacturer’s literature
for testing and maintenance instructions.
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Chapter 4.0 Ar ming the System

4.0 Arming the System

The PowerSeries Neo system can be armed using a keypad, a 2-way wireless key or a proximity tag.

4.1 Arming the System (Infinite Exit Delay)

In an attempt to reduce false alarms, your system is designed to notify you of an improper exit when arming the system. When using the Push to Set, or Final Door Set feature, attempting to arm your system will start an infinite exit delay. The keypad will sound a beep once per second. When you have opened and closed the final exit door, or after pressing the Push to Set button, the exit delay will be reduced to a programmable value, which is typically 10 seconds, after which the alarm will complete the setting. T he panel used this time period to allow time for the detectors on the system to return to their normal state. When this time expires, the system checks for detect­ors/windows/doors that may be open. If any of these are open, the panel will cancel the arming. If this occurs, you must re-enter the premises, check the system, close any open zones, and then attempt to arm again.

4.2 Away Arming the System with the Keypad

Away mode activates the complete alarm system by:
l Arming all perimeter sensors. l Arming all interior sensors.
ToArmtheSysteminAwayMode LCDDisplay
1. Ensure all windows and doors are closed and that the Ready indicator is on.
2. To arm using the Away key , press and hold the Away key for 2 seconds and, if required, enter your [access code] or present your proximity tag.
OR
To Quick Arm the system press [*][0].
3. If zones have been bypassed, ICN or L ED keypads bypass
LED will light and the bypassed zones #s will be shown. On an LCD keypad a warning appears.
4. After successfully initiating the arming sequence the:
Armed indicator turns on.
l
Ready indicator remains lit.
l
l Exit Delay timer begins counting down. l Keypad beeps six times, continues beeping once per second
until beeping rapidly in the final ten seconds.
l The system may be configured to have a persistent exit
delay that only ends when the exit door is opened and
closed, or when a button is pressed outside the protected
premises.
Date Time JAN 02/13 2:06a
System is Ready to Arm
then
Present Tag or Enter Code
* Warning * Bypass Active
Exit Delay in Progress
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Chapter 4.0 Ar ming the System
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5. To cancel the arming sequence, enter your [ access code] or present your proximity tag to the keypad reader.
6. Once the exit delay timer expires, thereby arming the system, the:
System Disarmed No Alarm Memory
System Armed in Away Mode
l Ready indicator turns off. l Armed indicator r emains on. l Keypad stops sounding.
Note:The installer configures the exit delay timer and whether or not an access code is required for arming the system.

4.3 Exit Delay Time Restart

The control panel provides an option where, if a entry/exit zone is tripped a second time prior to the end of the exit delay, the exit delay time restarts. The exit delay timer can only be restarted once.

4.4 Alarm Cancel Window

The control panel provides a period of time in which the user can cancel the alarm transmission. If the programmed alarm transmission delay has expired, canceling an alarm sends a message to the monitoring station. Upon a successful transmission of the cancellation message the keypad will beep 6 times.
Note:Must be enabled and configured by installer. Note:For CP-01 systems, alarm transmission delay must not exceed 45 seconds.

4.5 Using 2-way Wireless Keys and Proximity Tags

2-way wireless keys allow users in the close proximity of their house the ability to readily arm/dis­arm their system, and to call for help. For information on enrolling wireless keys see "User Labels (LCD keypads only)".
1. Away Arm
2. Stay Arm
3. Disarm
4. Panic
5. Command Output 1
6. Message LED
1. Away Arm
2. Stay Arm
3. Disarm
4. Panic
5. Command Output 1
6. LED
7. Status LE Ds
Note:Panic feature has not been evaluated by UL . All wireless key buttons are programmable. Verify the functions assigned to each key with your installer. When using compatible wireless keys there is one bell squawk for arming and two bell squawks for disarming.
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Chapter 4.0 Ar ming the System

4.5.1 Arming the System with a 2-Way Wireless Key

If configured, the PowerSeries Neo system can be armed using the following wireless keys:
l PG4929/PG8929/PG9929 l PG4939/PG8939/PG9939
To Arm the System with a 2-way wireless key
l Press the desired Arming mode button anytime the system Ready indicator is on.

4.5.2 Arming the System with a Proximity Tag

Depending on how your keypad is programmed, proximity tags can be used to either arm/disarm the system or to perform a programmed function (e.g. unlock a cabinet or storeroom door).
To Arm the System with a Proximity tag
l Present your Proximity tag to a keypad equipped with a proximity sensor anytime the sys-
tem Ready indicator is on.
l If configured by your installer , enter your access code.

4.6 Disarming the System

Depending on your system configuration, there are multiple methods you can use to disarm your sys­tem. You can disarm the system using a:
l 2-way wireless key l Proximity tag
To Disarm the System with a Keypad
1. Enter your [access code] or present your proximity tag anytime the system is armed .
(Armed indicator is on).
2. If you walk through the entry door, the keypad will beep. Disarm within _____ seconds to avoid an alarm condition.
To Disarm the System with a 2-way Wireless Key
1. Press the disarm button anytime the system is armed. (Ar med indicator is on).
2. If you walk through the entry door the keypad will beep. Press the disarm button within ____ seconds to avoid an alarm condition.
Note:Af ter disarming a system with an HS2LCD keypad using a 2-way wireless key, always check the alarm memory to determine if any alarms have occurred during the armed period.
To Disarm the System with a Proximity Tag
1. Present your proximity tag to a keypad equipped with a proximity sensor anytime the system
is armed . (Armed indicator is on) and if configured as required, enter your access code.
2. If you walk through the entry door the keypad will beep. Present your proximity tag within _____ seconds to avoid an alarm condition.
Note:Duration of Entry timer is programmed by installer. The installer will advise the maximum duration of entry delay that was programmed in the system. It cannot exceed 45 seconds.

4.6.1 Disarming Error

If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this occurs, press [#] and re-enter your access code.
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