Nedap N V FLRRFMDRFID, FLRRF, FLRRFMD Users Manual

PRELIMINARY
i30 i45 !D Gate !D Hybrid Gate
Firmware version 14.35 and newer
Manual FLR-line
Contents
1 Introduction _________________________________________________________________________________ 4
RFID Regions ______________________________________________________________________________ 5 CE WEEE __________________________________________________________________________________ 5 Battery disposal ___________________________________________________________________________ 6
2 Product overview ____________________________________________________________________________ 7
Box contents ______________________________________________________________________________ 7 Components ______________________________________________________________________________ 8 Dimensions ______________________________________________________________________________ 10 Connections _____________________________________________________________________________ 13 Add-ons _________________________________________________________________________________ 14
3 Preparing the installation ____________________________________________________________________ 16
Defining the system _______________________________________________________________________ 16 Field distribution _________________________________________________________________________ 17 Detection distance, aisle width and label-free zone ____________________________________________ 19 RFID installation requirements ______________________________________________________________ 22 Power Inserter ____________________________________________________________________________ 23 Cabling __________________________________________________________________________________ 24 Device Management ______________________________________________________________________ 26
4 Executing the installation ____________________________________________________________________ 28
Conduit or slit ____________________________________________________________________________ 28 Physical installation _______________________________________________________________________ 29 Orientation of products ____________________________________________________________________ 31 Installing cabling and filters ________________________________________________________________ 35 Status LEDs ______________________________________________________________________________ 37
5 Configuring the installation ___________________________________________________________________ 40
Driver installation _________________________________________________________________________ 40 Recent browser ___________________________________________________________________________ 40 Connecting a laptop to the Renos unit _______________________________________________________ 41 Entering the configuration wizard ___________________________________________________________ 41 Authentication ___________________________________________________________________________ 41 Getting help in the wizard __________________________________________________________________ 42 Firmware version and System ID ____________________________________________________________ 42 Factory reset _____________________________________________________________________________ 42 Firmware change _________________________________________________________________________ 43
6 Integrating the installation with other systems __________________________________________________ 45
Software integration with API's _____________________________________________________________ 45 Physical integration using an IO Box _________________________________________________________ 45 URL trigger _______________________________________________________________________________ 46
7 Servicing the installation _____________________________________________________________________ 47
Nedap Device Management ________________________________________________________________ 47 SNMP ___________________________________________________________________________________ 47
8 Troubleshooting ____________________________________________________________________________ 48
Physical installation _______________________________________________________________________ 48 Configuration ____________________________________________________________________________ 49 RF technology issues ______________________________________________________________________ 49
9 Regulatory information ______________________________________________________________________ 52
FCC and IC Compliance statement ___________________________________________________________ 52 FCC and IC Radiation Exposure Statement ____________________________________________________ 52 FCC Information to the user ________________________________________________________________ 53
10 About Nedap _______________________________________________________________________________ 54
About ___________________________________________________________________________________ 54 Contact __________________________________________________________________________________ 54
1 Introduction
The Nedap FLR-line products are gates that can be equipped with Ultra High Frequency (UHF) RFID and/or 8.2 MHz RF detection technology. In addition to those technologies, it is possible to add infrared beam sensors for direction detection or customer counting. The gates are specifically designed for in-store retail applications, such as Electronic Article Surveillance (EAS), stock room to sales floor transition and goods receiving.
Knowledge Base articles
This manual provides an overview of the products, the installation and configuration. To obtain more details on various topics or background information, several Knowledge Base articles are available, and are referred to in this manual. You can find the Knowledge Base articles on the Nedap Retail portal.
This manual covers the following products:
Article
number
Article name Technologies Model name FCC ID IC
9563873 ASSY FL30R RF GREY 8.2 MHz RF ASSY FLR RF CGDFLRRF 1444A-FLRRF
9563881 ASSY FL45R RF GREY 8.2 MHz RF ASSY FLR RF CGDFLRRF 1444A-FLRRF
9982124 ASSY FL45R RFID R1 GREY UHF RFID
9982221 ASSY FL45R RF+RFID R1 GREY
8.2 MHz RF, UHF RFID
9982132 ASSY FL45R RF+RFID R2 GREY
8.2 MHz RF, UHF RFID
ASSY FLR RF+RFID
CGDFLRRFRFID 1444A-FLRRFRFID
9982159 ASSY FL45R RF+RFID R3 GREY
8.2 MHz RF, UHF RFID
9982248
ASSY FL45R RFID R1 UPGRADE-RENOS
UHF RFID
9982302
ASSY FL45R RFID R2 UPGRADE-RENOS
UHF RFID
ASSY FLR RF+RFID
CGDFLRRFRFID 1444A-FLRRFRFID
Article
number
Article name Technologies Model name FCC ID IC
9982175
ASSY FL45R RFID R3 UPGRADE-RENOS
UHF RFID
Installing the upgrade kit
For the physical installation of the upgrade kit for the following products, an additional manual is available that contains instructions on how to install the upgrade kit:
9982248 - ASSY FL45R RFID R1 UPGRADE-RENOS 9982302 - ASSY FL45R RFID R2 UPGRADE-RENOS 9982175 - ASSY FL45R RFID R3 UPGRADE-RENOS
This manual is for Nedap Retail certified service engineers only.
This product contains no user serviceable parts. Nedap Retail equipment should be serviced only by authorized Nedap Retail service engineers. They will ensure that service procedures and replacement parts used will not affect performance.

RFID Regions

Region 1: Europe (ETSI EN 302 208), Armenia, Azerbaijan, Hong Kong, India, Jordan, Oman, Russia, Saudi
Arabia, South Africa, Tunisia and United Arab Emirates
Region 2: United States (FCC Part 15.247), Australia, Brazil, Argentina, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Israel, Mexico, New Zealand, Panama, Peru, Taiwan, Uruguay and Venezuela
Region 3: People's republic of China, Singapore, Hong Kong, Japan, Korea, Thailand and Vietnam

CE WEEE

This European Standard specifies a marking
of electrical and electronic equipment in accordance with Article 11(2) of Directive 2002/96/EC (WEEE); This is in addition to the marking requirement in Article 10(3) of this Directive which requires producers to mark electrical and electronic equipment put on the market after 13 August 2005 with a ‘crossed-out wheeled bin’ symbol.
that applies to electrical and electronic equipment falling under Annex IA of Directive 2002/96/EC, provided the equipment concerned is not part of another type of equipment that does not fall within the scope of this Directive. Annex IB of Directive 2002/96/EC contains an indicative list of the products, which fall under the categories set out in Annex IA of this Directive; that serves to clearly identify the producer of the equipment and that the equipment has been put on the market after 13 August 2005.

Battery disposal

This product contains a non-rechargeable lithium battery. Replace only with the same or equivalent type recommended by the manufacturer (Panasonic CR2032 lithium button cell). At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.
Caution
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
2 Product overview
There are multiple variations within the FLR-line that support different technologies, and upgrade kits that can upgrade an 8.2 MHz RF installation to UHF RFID later on.
In this document the following abbreviations will be used from here onwards:
'RF technology' is an abbreviation for 8.2 MHz RF technology. 'RFID technology' is an abbreviation for UHF RFID technology.

Box contents

Article number Article name Box contents
9563873 ASSY FL30R RF GREY
FL30 gate with Renos RF Installation set
9563881 ASSY FL45R RF GREY
FL45 gate with Renos RF Installation set
9982124 ASSY FL45R RFID R1 GREY
FL45 gate with Renos, RFID reader and RFID antennas
3.5 m (11.5 ft.) RFID coaxial cable Installation set
9982221 ASSY FL45R RF+RFID R1 GREY
FL45 gate with Renos RF, RFID reader and RFID antennas
3.5 m (11.5 ft.) RFID coaxial cable Installation set
9982132 ASSY FL45R RF+RFID R2 GREY
9982159 ASSY FL45R RF+RFID R3 GREY
9982248 ASSY FL45R RFID R1 UPGRADE-RENOS
RFID reader and RFID antennas (only compatible with FL45 gate)
3.5 m (11.5 ft.) RFID coaxial cable Installation set
9982302 ASSY FL45R RFID R2 UPGRADE-RENOS
9982175 ASSY FL45R RFID R3 UPGRADE-RENOS
It is not possible to combine different articles in one system.

Components

The FLR-line of products are based on the Renos platform. The Renos platform is developed by Nedap Retail specifically for retail applications. The FLR-line of products has several serviceable parts. These are explained in the table and highlighted in the schematic drawings.
Number Component Description
1 Lights The red LED lights can be used for user feedback or alarms.
2 RF antenna The antenna is integrated in the aluminium frame.
3
RFID antenna NEXT
The RFID antenna, pointing to the NEXT gate (not included in all variations).
4
RFID antennas PREVIOUS
The RFID antenna, pointing to the PREVIOUS gate (not included in all variations).
5 RFID reader
The RFID reader takes care of reading RFID labels. It is connected to the Renos unit, and to the RFID antennas (not included in all variations).
Number Component Description
6 Renos unit
The Renos unit is the main processing unit of an FLR product. It takes care of powering the system, data communication between units and with the outside world. For most products it is equipped with an RF detection engine - with the exception of the RFID-only systems used in Region 1 to be compatible with the OST platform.
7 Buzzer The buzzer can be used for user feedback or alarms.
8
50 ohm PCB
The 50 ohm PCB takes care of the connection between the Renos unit, the RF antenna and the lights.

Dimensions

The dimensions of the gates can be found in the drawings below.
The pattern of holes in the mounting plate can be used to draw the right locations for drilling holes in the floor.

FL30R

FL45R

Connections

In the next picture a Renos unit is displayed, with a description of all its connectors and what they are used for.
Number Connector Usage
1 50 ohm
Connect the Renos unit to the 50 ohm PCB. The 50 ohm PCB connects both the light and the RF antenna.
2 Infrared beams Connect to the optional infrared beam sensors.
3 Add-on Provide power and synchronization to add-ons, like the RFID reader.
4 Network IN Connected to the Network OUT of a previous Renos unit or a Power Inserter.
5 USB Connect accessories to Renos, like the RFID Reader.
6 Network OUT
Connected to the Network IN of a previous unit or a Power Inserter. Can also be left unconnected or connected to the customer network.
7
Mini USB service port
Connect your laptop to configure the Renos system.
Number Connector Usage
8
RS485 connector
Connect to the optional Nedap RF Smart Deactivator.
9
Buzzer connector
Connect to the included buzzer.
The LED indicators on the Renos unit will be discussed later in this manual.

Add-ons

There are several add-ons available for the FLR-line products. The add-ons have their own manual, however, we will discuss the function of those add-ons here.

Infrared beam sensors

Infrared beam sensors can be used for two purposes:
Customer counting in EAS role (both RF and RFID) Direction detection when the system is used between stock room and sales floor (RFID only)
The infrared beam sensors can be easily 'clicked' in the FLR-line product.
Please note that if you want to use infrared beam sensors with a FLR-line product, ensure that every gate in a group has sensors installed. It is not possible to only have sensors in the first and last gate of a group.

RF Smart Deactivator

The RF Smart Deactivator can be used to deactivate RF labels at the checkout. When connected to a Renos system, it can be powered by a Renos system. The Renos system is also able to gather information from the deactivator, like whether the deactivator is operational or not.
The RF Smart Deactivator cannot be used in systems where RFID is enabled.

RF security dashboard

The Renos platform has a built-in RF security dashboard. It can be enabled by entering a license key during the configuration wizard. The customer can then visit the dashboard via the web browser. To make this work, the Renos system should be either connected to the customer network, or a stand-alone set-up with a router should be made.
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3 Preparing the installation
When preparing an installation with FLR-line products, there are a few things that should be taken into account:
How much gates you would need to cover an entrance or door Where the gates will be placed in relation to the environment, to minimize interference (RF) and reflections (RFID) The number of Power Inserters that is needed to power the system Which cabling needs to be installed The firewall settings that need to be in place to enable Device Management
As those requirements differ based on which technology is used (RF, RFID or both), both technologies are described in a different section.
Free-standing gates
If the gate is going to be free-standing in a super- or hypermarket environment, please take proper precautions in terms of crash-protection. When customer guidance rails are available, you can use those rails to protect the antenna against crashes by placing the antenna behind or after the customer guidance rails.
When not available, use Nedap crash protection against shopping carts.

Defining the system

When a store requires gates to be placed at several locations, there needs to be a decision on how to combine these gates into one or multiple systems. The following rules need to be taken into account:
A different role is a different system. It is not possible to combine gates for Electronic Article Surveillance (EAS) with gates for stock room to sales floor in one system. Both roles need different systems with their own Power Inserter and customer network connection. Within the EAS role, create as large systems as possible. To minimize interference between gates, the Renos platform has a built-in synchronization mechanism for both RF and RFID technology. For this synchronization mechanism to work, the gates need to be connected in one system. However, the maximum cable length requirements needs to be satisfied. If it is not possible to put all the gates within a role in one system due to the maximum cable length requirements, you can split the gates into two or more systems. In this case assign each system a different duringmulti-system channel the RF configuration.
Stock room to sales floor and goods receiving
For the stock room to sales floor and goods receiving roles: when there is a different door or entrance, build a separate system.
It is not possible to combine gates with RFID and without RFID in one system. Either all gates should have RFID, or no gates should have RFID.

Field distribution

As RF and RFID are different technologies, their field distribution is different.

Field distribution for RF

There are two modes of operation for RF technology. The mode can be configured during the configuration wizard.
With Edge Detection. There is a field around the gate. This mode is mainly used when the gates are placed near the checkouts, as you can have one gate covering a relatively large area.
Infra-read beam sensors
Please note that when you want to use infrared beam sensors for customer counting, you can only count customers in between the gates. So, if you enable Edge Detection, you are not able to count customers outside of the gates.
There is a field in between gates. This mode is mainly used at the exit/entrance areaWithout Edge Detection.
of a store, as it is better to have antennas on the side, than in the middle of the passageway.
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