NEC ITX-7PUC-TEL, (UT880 User Manual

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NEC CONFIGURATION SERVICE
USER GUIDE
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Table of Contents
Introduction ........................................................................................................................................................................... 2
Accessing the Configuration Service .................................................................................................................................... 2
NCS Configuration Service Dash Board ................................................................................................................................ 3
Registration ........................................................................................................................................................................... 3
UT880 MAC Address Information ........................................................................................................................................ 4
NCS Templates ...................................................................................................................................................................... 4
Template Configuration for the Multiline Client ................................................................................................................. 5
Dialer Configuration .............................................................................................................................................................. 7
Bulk Registration ................................................................................................................................................................... 8
The Bulk Registration .CSV file .............................................................................................................................................. 8
Device Replacement ........................................................................................................................................................... 10
Registered Devices .............................................................................................................................................................. 11
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User Guide
Introduction
The NEC Configuration Service (NCS) is an ITX-7PUC-TEL (UT880 Telephone) manager tool which affords LMS Administrators the ability to seamlessly activate licenses and configure the UT880 phone parameters in a central location.
Accessing the Configuration Service
The NEC Configuration Service is associated with an active customer location that is supported under a software assured contract. LMS Administrators may identify a SWA assured location under the LMS customer location
section associated with the SWA icon . The license information icon is where you will find the terminal Configuration Service when selected administrators are directed to the activated license page.
The Configuration Service portal is always associated with a customer location and may be accessed via the
license information terminals icon .
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User Guide
NCS Configuration Service Dash Board
Once redirected to the the UT880 Configuration Service administrators gain access to register configuration paramteres on the ITX-7PUC-TEL (UT880 Telephone).
Supported parameters like Single Registration, Bulk Registration, Device Review, Defining Terminal Templates, Terminal, Replacements and Devices.
The dashboard layout consist of Customer location information , Navigation Buttons, and Configuration menu items.
Customer location information : Location name, hardware key code, Location ID, and Tag ID. listed in the upper left corner. This is a READ-ONLY information and is same as presented on the LMS.
Navigation Buttons- Home, Back button , and User login information listed in the upper right corner
Configuration Parameters – Registration, Bulk Registration, Devices, Template, Replacement and Site Config listed in the center of the page
Registration
The UT880 device is registered based on a Terminals MAC Address (XX: XX: XX: XX: XX: XX) and Device Name (Templates are optional). The template option is available if you have predefined a template for applying the same configuration to multiple devices
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UT880 MAC Address Information
The UT880 MAC Address information is normally located on the bottom of the UT880 as shown below.
Once the phone is registered you should see the UT880 listed in the Registered Devices
NCS Templates
User Guide
A template is normally used when configuring multiple divices with specific parameters that are shared among various terminals. For example if Building A supports Accounting Team and Building B Supports Sales Team.
You may define templates to support each Building A and Building by selecting the “New” Template tag.
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User Guide
Template Configuration for the Multiline Client
Dialer – The Multi Line Client dialer is only dialer supported in the future there will be mulitle at release.
Network Settings
Network settings may be configured for DHCP ( enabled at DEFAULT ) or static assignment. The device VLAN and PC Port(enabled at default) VLAN setting may also be defined.
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User Guide
Provisioning
The UT880 phone can contact the Configuration Service for updates periodically. In this section, you can configuration the duration between successive provision updates. For example, if you set the UT880 to check for provisioning every day at midnight, you can then expect the changes you do for that phone configuration to apply to the phone overnight.
NTP Settings
Define the time format and Network Time server information .
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User Guide
Dialer Configuration
The dialer configuration parameters are normally the system parameters needed to register the MLC Client as ISIP/NSIP Client. Parameters such as contain some of system parameters that registration parameters dare obtained and defined Define the time format and Network Time server information
Account Name- Profile or account name
User Name: SIP user name assigned by the administrator after provisioning in the phone system.
Display Name: Name that is displayed in the application.
Password: This field must match with the information provisioned in the phone system.
Server: The IP address of the phone system and corresponding domain.
Enable Proxy: Check n switch if there is a proxy server serving the SIP agent like the Multiline Telephone application.
Proxy: Define the phone system URI and port number for SIP connectivity.
UC Server: Define the UC Server URI or IP address.
UC Server Username: Define the UC application user name.
UC Server Password: Define the UC application password.
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User Guide
Bulk Registration
The Bulk registration is another alternate method to configuring multiple devices.
The Bulk Registration .CSV file
The NCS allows you to download a (.CSV) file template which lists all the required data fields needed to support bulk upload. All the fields in each column must be populated to activate a device if there is missing data within any of the fields the upload will not load resulting in an unsuccessful file upload.
MACID: [MAC Address Field]: Populate Unique MAC Address (XX: XX: XX: XX: XX: XX)
NAME: [Device Name]: Assign a unique identifier for the device
DHCP: Supported values (1) Enable (0) Disable.
IPADD: Define the device static IP Address. Supported values: xxx.xxx.xxx.xxx (assign only if DHCP=0)
NETMASK: Define the device Subnet Mask Address. Supported values: xxx.xxx.xxx.xxx (assign only if DHCP=0)
GATEWAY: Define the device Default Gateway Address. Supported values: xxx.xxx.xxx.xxx (assign only if DHCP=0)
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DNS: Define the device Domain Name Server Address. Supported values: xxx.xxx.xxx.xxx (assign only if DHCP=0)
VLAN: Supported values (1) Enable (0) Disable. (Numbers only)
VLANID: VLAN Identifier. Supported Values (2-4094) (Numbers only)
VLAN PRI: VLAN Priority. Supported values (1-7) (Numbers only)
LANSPD: LAN Port Speed, supported values (Auto, 1000Full, 100Full, 10Full, and 10Half
PCPort PC Port. Supported values (1) Enable (0) Disable (Numbers only)
PC-VLANID: VLAN Identifier. Supported Values (2-4094) (Numbers only)
PC-VLANPRI: VLAN Priority. Supported values (1-7) (Numbers only)
PC SPD: PC Port Speed. Supported values (Auto, 1000Full, 100Full, 10Full, and 10Half
ACCTNAME: Multiline Client Account Name (Text only)
EXTN: Multiline client extension (Numbers only)
NAME: Multiline Client Name (Text only )
PASSWORD Multiline Client Name (Text only)
SVRIP: The Multiline Client Server IP Address. Supported values: xxx.xxx.xxx.xxx (Numbers only)
PRXY-ON: The Multiline Client Proxy Server Enable. Supported values (1) Enable (0) Disable. (Numbers only)
PRXY-SVR: Define the Multiline Client Server Proxy Server IP Address. Supported values: xxx.xxx.xxx.xxx (Numbers only)
UC-SVR The Multiline Client UC Server IP Address. Supported values: xxx.xxx.xxx.xxx (Numbers only)
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UC-USER The Multiline Client UC Server Name. Supported Value –(Text only)
UC-PWD: The Multiline Client UC Server Password. Supported value – (Text or numbers)
APP-ON APP Store. Supported values (1) Enable (0) Disable (Numbers only)
Device Replacement
The device replacement works similar to LMS hardware replacement .Search for the registered device you wish to replace by populating a few characters of the device name or Mac address the NCS portal will search the database for the device that best matches your search requirements and provide a list of registered terminals within your account.
Once you have chosen the device to be replaced the NCS will look up that device details outlining a summary listing details related to the MAC ID, Name, Tag, Serial number, Location Name, Dealer Name, Hardware key code associated with the device, last updated and person that performed the update.
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Populate the replacement device MAC address and a valid reason to replace the device and select Replace.
The “Changes were applied successfully” confirmation message will appear.
Registered Devices
The Configuration Server keeps realtime history of all registered devices by MAC Address, TAG ID and Device Name, Administrators can determine the last time a Device templated was synched with the NCS time stamp listed under the last contacted column.
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Phone MAC Address: Unique 12 character ID
Tag: NEC Terminal Identifier (Future Use)
Name: Device Name
Last Contacted: Last time the device communicated synched up with the NCS server.
Firmware: Enable automatic firmware updates for a device.
Template: A new phone template may be applied at any time to registered devices. Select the template you wish to use from the template drop down list and check the device followed by pressing the Save button.
Basic Configuration: Allows you to download/Modify the devices basic running configuration. (The basic network settings, Provisioning settings and Basic dialer settings these parameters have excluded some of the more advance settings.)
Advance Configuration: Allows you to download/Modify the devices Advance running configuration. (All network settings, Provisioning settings and Dialer setting to include basic and advance settings.)
For additional assistance on the Configuration Server, please call NTAC at 800-852-4632.
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