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Troubleshooting
No picture on screen and no sound 
from speakers.
No picture/No picture from AV 
terminal.
Picture is displayed, but no sound 
from the speakers.
Picture is too light.
Picture is too dark.
Remote control does not work.
The TV picture is not sharp. 
The TV picture moves.
The TV picture is doubled/tripled 
(Ghosting)
The TV picture is spotted.
Power button does not respond.
There are stripes on the screen or 
colors fade.
• Insert the AC power cord plug securely in AC power 
outlet.
• Make sure the LCD TV is not in the standby mode 
(The POWER/Standby indicator is red.)
• Check the brightness setting of the display.
• Lamp may have malfunction. 
• Check the sound setting.
• Make sure the sound is not muted.
• Make sure the connectors of the optional speaker 
system are securely inserted.
• Make sure COLOR and CONTRAST settings.
PC image not centered. • Check the horizontal/vertical position setting.
PC image not clear or has stripes.
• Check Clock and phase settings. 
Try using ‘Auto’ function setting.
• Make sure BRIGHTNESS setting is not set too low.
• Check to see if BRIGHTNESS setting.
• Lamp may have malfunction. 
• Change the batteries.
• Make sure the infrared transmitter window is not 
receiving strong light such as light from fluorescent 
lamps.
• The reception may be weak.
• The state of the broadcast may also be bad.
• Make sure the antenna is facing the right direction.
• Make sure the outside antenna is not disconnected.
• Make sure the antenna is facing the right direction.
• There may be reflected electric waves from 
mountains or buildings.
• Unplug the power cord of the adaptor from the AC 
outlet to turn off and reset the unit.
• There may be interference from automobiles, trains, 
high voltage lines, neon lights, etc.
• There may be interference between the antenna cable 
and power cable. Try positioning them further apart.
• Is the unit receiving interference from other devices?
Transmission antennas of radio broadcasting stations 
and transmission antennas of amateur radios and 
cellular phones may also cause interference.
• Use the unit as far apart as possible from devices 
that may cause possible interference.
Check item
Problem
NEC Australia Pty. Ltd.
ABN 86 001 217 527
Home Electronics Group
NEC Service Centres
New South Wales
Sydney 184 Milperra Rd, Revesby 2212 (02) 9780 8688 
Newcastle 120 Parry Street, Newcastle West 2302 (02) 4926 2466
Victoria
Melbourne Unit1/6, Garden Road, Clayton, 3168 131-632
Queensland
Brisbane Unit 4/305 Montague Road, West End, 4101 131-632 
Southport Shop 1, 48 Ferry Road, Southport 4215 (07) 5591 3670
South Adelaide
Adelaide 84A Richmond Rd, Keswick, 5053 (08) 8375 5710
Western Australia
Perth 45 Sarich Court, Osbome Park 6017 (08) 9445 5901
For Service in outer areas, please contact your NEC retailer for the 
address of the nearest Authorised NEC Service Centre
NEC Australia Pty. Ltd.
Home Electronics Group
244 Beecroft Road EPPING 2121
Tel:131-632
Fax:(02) 9877 2353