Nec MULTISYNC XV17+ User Guide

NEC Value Series

User’s Manual

78131791 7/29/98, 9:24 AM1

WARNING

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
ALSO, DO NOT USE THIS UNIT'S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR
OTHER OUTLETS UNLESS THE PRONGS CAN BE FULLY INSERTED.
REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK • DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This symbol warns user that uninsulated voltage within the unit may have sufficient
magnitude to cause electric shock. Therefore, it is dangerous to make any kind of
contact with any part inside this unit.
This symbol alerts the user that important literature concerning the operation and
maintenance of this unit has been included. Therefore, it should be read carefully
in order to avoid any problems.

Canadian Department of Communications Compliance Statement

DOC: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le

matériel brouiller du Canada.

C-UL: Bears the C-UL Mark and is in compliance with Canadian Safety Regulations according

to C.S.A. 22.2 #950.
Ce produit porte la marque ‘C-UL’ et se conforme aux règlements de sûrele Canadiens

selon CAN/CSA 22.2 No. 950.

FCC Information

1.

Use the attached specified shielded cables with the JC-1745UMA-1
interfere with radio and television reception.

(1)Shielded power supply cable.
(2)Shielded captive type signal cable.

Use of other cables and adapters may cause interference with radio and television reception.

2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult your dealer or an experienced radio/TV technician for help.

If necessary, the user should contact the dealer or an experienced radio/television technician for
additional suggestions. The user may find the following booklet, prepared by the Federal
Communications Commission, helpful: ”How to Identify and Resolve Radio-TV Interference
Problems.“ This booklet is available from the U.S. Government Printing Office, Washington, D.C.,
20402, Stock No. 004-000-00345-4.

color monitor so as not to

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Contents

Packaging 2
Quick Start 3-5
Introduction 6-8

Screen Technology 6
Plug and Play 6
ErgoDesign® Features 6
Power Manager 7
Reduced Emissions 7
Multiple Frequency Technology 7
OSM™ (On-Screen Manager) Controls 8

Controls 9-12
Control Panel 9
OSM Elements 9
OSM Controls Menu 10

Main Menu 10
Brightness/Contrast Controls 10
Size and Position Controls 10
Geometry Controls 10-11

MultiSync is a registered trademark of NEC Technologies, Inc. in the U.S. and of NEC Home Electronics, Ltd. in Canada, UK, Germany, France, Spain, Italy, Austria, Benelux, Switzerland, Denmark, Finland, Norway and Saudi Arabia.
OptiClear and ErgoDesign are registered trademarks of NEC Technologies, Inc. in the U.S. XV
a registered trademark of NEC Corporation Copyright © 1996 by NEC Technologies, Inc. OSM Display Screens Copyright © 1996 by NEC Technologies, Inc. Windows and Windows 95 are registered trademarks of Microsoft Corporation.
All other brands and product names are trademarks or registered trademarks of their respective owners.

The Energy St

ar emblem does not represent EPA endorsement of any product or service.

17+

, , Reduced Magnetic Field, IPM, FastFacts, FullScan and OSM are trademarks of NEC Technologies, Inc. in the U.S. NEC is

Tools 11
Information 12

Specifications 13-14
Recommended Use 15
Setting Up a Healthy Work Environment
Troubleshooting/Support 21-23

Troubleshooting Chart 21-22
FastFacts™ Information 23
Technical Support 23
The BBS 23
Electronic Channels 23

Warranty 24-25
References 26-27

Directory of Telephone Numbers 27

16-20

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2

Packaging

Contents of Package

Congratulations on your purchase of
color monitor!

The following lists all of the items included with your MultiSync
monitor package:

Is the
computer a
Macintosh II
or LC
computer?

1. MultiSync XV17+ (JC-1745UMA-1) monitor with tilt/swivel
base

2. Power cord

3. Captive signal cable

4. User’s manual

5. Registration card: Please fill out and return this card
as soon as possible.

Remember to save the original box and packing materials
to transport or ship this monitor.

the MultiSync® XV17+™

NEC Value Series

User’s Manual

To help us in our continuing efforts to

better serve and support you, and to bring

you new and innovative products, please

take a few moments to register your new

NEC MultiSync monitor.

By returning this card, we confirm your

date of purchase and records the model

and serial numbers. This facilitates our

ability to process warranty claims,

especially if your original proof of

purchase is lost.

Thank you for your time and for choosing

an NEC MultiSync monitor.

PRODUCT REGISTRATION

SEE, HEAR AND FEEL THE DIFFERENCE.

MultiSync XV

17+

NEC Performance Series

THANK YOU FOR

CHOOSING AN NEC

MultiSync

— Important —

©

MONITOR

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™

Quick Start

Is the monitor

a MultiSync

XV17+

monitor?

™

®

Is the computer a

Macintosh

computer?
Yes
Call NEC at

[phone] to

receive your

MultiSync XV17+
Macintosh cable

adapter.

Attach the Mac

adapter to the
monitor connector
on the Macintosh.

Tighten the screws.

No

Attach the

monitor’s signal

cable to the display

cord or adapter

on your computer.

Connect one end

of the power

cable to the
MultiSync monitor
and the other end

to a power outlet.

Turn on the monitor.

Turn on the computer.

If necessary, use the

OSM™ controls

to adjust the

image to personal

preference.

Is the image

correct?

No

Yes

The installation of

your MultiSync
XV17+ monitor

is finished. Enjoy

your monitor!

See the

Troubleshooting

section.

3

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4

Quick Start

Connection To Your Personal Computer

The MultiSync® XV17+™ monitor complements NEC computers, PC
compatibles, Macintosh and Macintosh compatibles.

For the PC:

Your system has one of two configurations:

– the video controller is built into the computer
– the video controller is in the form of a display card

(sometimes referred to as the graphics card, video adapter or
graphics board)

Both configurations have a video connector (or a CRT PORT on
laptop computers). If you are not sure which port is the video
connector, please consult your computer or display card manual.

For the Mac:

With the MultiSync XV17+ Macintosh cable adapter, the
MultiSync XV17+ monitor is compatible with Macintosh
computers, as well as Macintosh clones.

NOTE: Power Macintosh 6100/60 and 66 users need to use

the Apple HDI-45 cable adapter and Powerbook users
need to use the VID-14 cable adapter in conjunction
with the appropriate MultiSync cable adapter when

connecting a MultiSync monitor.
The MultiSync
to change between 640 x 480, 832 x 624,
1152 x 870 screen resolutions without restarting your system, if

XV17+

Macintosh cable adapter allows you

1024 x 768 and

the video port supports these modes. You will connect your
MultiSync XV17+ monitor one of two ways to your Macintosh
computer:

– On-board video port
– NuBus, PDS or PCI display card

Both configurations should have the same style video connec­tor. If you are not sure which port is the video connector,
please consult your computer or display card manual.

To obtain the MultiSync XV17+ Macintosh cable adapter, call
NEC at [phone].

For more details on connecting the MultiSync XV17+
to a Macintosh, call FastFacts™ information at [phone]
a

nd request document #153006. For more information on

FastFacts information, please see page 23.

To attach the MultiSync XV
system, follow these instructions:

1. Turn off the power to your computer and MultiSync monitor.

2. If necessary, install the display card. For more information, refer
to the display card manual.

3. For the PC: Connect the MultiSync XV17+ monitor’s signal
cable to the display card’s connector on the computer. Tighten
screws on all connectors.
For the Mac: Connect the MultiSync XV17+ Macintosh
cable adapter to the monitor’s connector on your computer.

17+

monitor to your

monitor

78131791 7/29/98, 9:24 AM6

Connect the MultiSync® XV17+™ monitor’s signal cable to the
other end of the cable adapter. Tighten screws on all connectors.

4. Connect one end of the power cable to the MultiSync XV17+
monitor and the other end to the power outlet.

5. Turn on your MultiSync monitor and computer.

NOTE: If you have any problems, please refer to the Troubleshoot-

ing section of this manual.

Connection to Other Computers
or Display Cards

If your computer or display card is not compatible with the
MultiSync
assignment, refer to the steps below to determine if your system is
compatible with the MultiSync

XV17+

monitor’s PRESET signals or has a different pin

XV17+

monitor.

1. Determine the video connector’s pin assignments of your display card.

2. Determine the output signal timing and level of your display card.

3. Check the pin assignment and signal timing charts of the display card and
make sure the monitor accepts these pin assignments and signal timings.

4. Connect the signal cable supplied with your display card to the monitor.

5. Connect one end of the power cable to the MultiSync XV17+ monitor and
the other end to the power outlet.

6. Turn on the monitor and the computer.

7. Adjust the size and position of the image to your preference.

If you have any problems, please refer to the Troubleshooting
section of this manual.

5

78131791 7/29/98, 9:24 AM7

Quick Start

6

Introduction

Congratulations on your purchase of NEC’s MultiSync®
monitor, which includes Microsoft®’s Plug and Play compatibility.

Other features that enhance the MultiSync
performance are NEC’s ErgoDesign® features and the OSM
(On-Screen Manager) controls.

XV17+

monitor’s

XV17+

™

™

Screen Technology

The MultiSync

display technology. The CRT, patented by NEC,
delivers images with more clarity than found in traditional dot
trio or aperture grille CRTs. Unlike the conventional shadow mask
with phosphor dots, CRT phosphors appear elliptical
when illuminated resulting in screen images with higher defini­tion, color saturation and more depth and dimension.

The CRT has Dynamic Beam Focus which provides
precise and continuous focus adjustments of the electron beams.
Dynamic Beam Focus provides optimum image quality, even to
the far edges of the screen. You will notice the significant differ­ence the CRT makes through enhanced image clarity,
depth and definition for realistic text, graphics and video.

The OptiClear® Screen Surface of the MultiSync
dramatically reduces the reflection and glare of ambient lighting

XV

17+

monitor also features NEC’s exclusive

CRT (Cathode Ray Tube), the latest advancement in

XV

17+

CRT

resulting in greatly improved user comfort and productivity. This
multilayered screen coating increases the contrast without
sacrificing the focus level, clarity or brightness.

A high contrast screen with a 0.25 mm mask pitch sharpens
image clarity and enhances detail. On-screen information is
easier to read.

The flat square CRT technology reduces image distortion and glare.
The Invar Shadow

of the CRT surface. Holes in the metal sheet correspond to each
phosphor dot on the inner surface of the CRT’s faceplate, allowing
the correct electron beam (red, green, blue) to hit the correct color
phosphor. The Invar Shadow Mask is also less
and warping from the electronic beam. As a result,
improved focus, brightness and color on the screen.

Mask is a thin sheet of metal behind the glass

susceptible to heat

you’ll find

Plug and Play

Plug and P

operating system to provid
without confusing and time-consuming setup. When used with a
Plug and Play compatible system and display card, the MultiSync
XV17+
capabilities. The system will then select its highest resolution and
refresh rate to take advantage of your MultiSync monitor.

lay is the Microsoft solution with the Windows® 95

e automatic peripheral connections

monitor automatically tells the system its identification and

78131791 7/29/98, 9:24 AM8

ErgoDesign® Features

ErgoDesign features enhance human ergonomics (human and

earth conditions) which will improve the working environment,
protect the health of the user and save money. ErgoDesign
features parallel the strict European standards of power
management and reduced emissions and the requirements laid
down in the MPR II.

Power Manager

IPM™ (Intelligent Power Manager) System is an innovative
power-saving feature that complies with both the EPA’s Energy
Star requirements and Europe’s TCO NUTEK power management
requirements. Energy Star products use less than 30 watts when
in the main power-saving mode. The NUTEK specification
803299 requires automatic power-down to less than 30 watts in
the suspend mode and less than 8 watts in the off mode.

When in the maximum power-down mode, the MultiSync
XV17+™ monitor will consume approximately 10% of the total
power drawn under normal operation, which follows the
Video Electronics Standard Association (VESA) approved
DPMS power-down signaling method. This innovation adds

®

up to 90% energy savings, longer monitor life, environmental
protection, reduced emissions and reduced air conditioning costs
of the work environment.

Reduced Emissions

The MultiSync

Field™ technology designed to reduce magnetic and alternating

electric field emissions and static electricity. NEC MultiSync
monitors follow the strictest magnetic field, alternating electric
field and electro-static recommendations of the Swedish Board
for Technical Accreditation, or SWEDAC (previously known as
MPR, National Board for Measurement and Testing) and TCO
(excluding alternating electric fields) which specify maximum
recommended values of electric and magnetic fields.

XV

17+

monitor incorporates Reduced Magnetic

Multiple Frequency Technology

Multiple Frequency Technology automatically adjusts the
monitor to the display card’s scanning frequency, displaying the
resolution you desire. The MultiSync
multiple operating platforms such as PC compatible, Macintosh
family and workstation systems.

XV17+

monitor also supports

7

78131791 7/29/98, 9:24 AM9

Introduction

8

Introduction

Increased refresh rates at all resolutions provide a flicker-free
image which is easier on your eyes and extends your viewing
time.

Depending on the system used, a wide range of graphics
standards, including VESA standards, is supported by the
MultiSync

NOTE: Some systems may not support all modes listed.
Horizontal and vertical FullScan™ capability can increase the

display size of a variety of video modes to the edges of the monitor
bezel. The FullScan capability allows you to use the entire screen
area in most resolutions, significantly expanding image size.

XV17+

monitor for PC & Mac including:

640 x 480: 60 to 100 Hz vertical refresh
800 x 600: 55 to 100 Hz vertical refresh
832 x 624: 55 to 100 Hz vertical refresh
1024 x 768: 55 to 100 Hz vertical refresh
1152 x 870: 55 to 75 Hz vertical refresh
1280 x 1024: 55 to 75 Hz vertical refresh*
* Maximum resolution based on horizontal and vertical frequencies only.

OSM™ (On-Screen Manager) Controls

Now, OSM (On-Screen Manager) Controls have made the
MultiSync monitor’s Advanced Digital Control™ System easier to
use by providing menus on screen. A touch of the up-front
buttons turns on the OSM controls, allowing you to easily
navigate through menus and adjust controls.

OSM controls allow you to control features such as Brightness,
Contrast, Size, Position, Geometry and other OSM utilities.
User adjustments are saved automatically when you change
menus. Controls can be reset to factory settings by pressing the
RESET button.

78131791 7/29/98, 9:24 AM10

Controls

Control Panel

EXIT PROCEED RESET

CONTROL

OSM™ control buttons on the front of the monitor function as
follows:

Main Menu Sub-Menu

EXIT Exits the OSM controls. Exits to the OSM controls

main menu.

CONTROL Moves the highlighted Moves the highlighted area
/ area up/down to select up/down to select one of the

one of the controls. controls.

CONTROL Moves highlighted Moves the bar in the + or –
+/– area left/right to select direction to increase or

one of the controls. decrease the adjustment.

PROCEED Has no function. Only executes control

or enters sub, sub-menu.

RESET Resets all the controls within Resets the highlighted control

the highlighted menu to the factory setting.
to the factory setting.

9

NOTE: When RESET is pressed in the main and sub-menu, a warning

window will appear allowing you to cancel the reset function.

OSM Elements

On-Screen Manager windows typically have the following
elements:

Highlight: Indicates the selected menu or control in green.

Inactive tab is indicated in yellow.

Scroll Bar: Indicates direction of adjustment.

Accessing OSM Controls

Press any of the CONTROL buttons +/–, / or the PROCEED or
EXIT button to view the current settings.

Turning Off OSM Controls

When in the main menu: Press the EXIT button.
When in the sub-menu: Press the EXIT button twice.
When in the sub, sub-menu: Press the EXIT button three times.

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10

Controls

OSM™ Controls Menu

Main Menu

OSM controls main menu of icons gives you an overview of the
selection of controls available. When OSM controls are activated,
icons are displayed at the top of the menu.

If an arrow button is displayed, (➔), it indicates further choices
are available. Use the / CONTROL buttons to scroll through
all of the options.

Main Menu

The icons control
the following:

Brightness/Contrast Controls

Brightness: Adjusts the overall image and background screen
brightness.
Contrast: Adjusts the image brightness in relation to the
background.

Degauss: Eliminates the buildup of stray magnetic fields which
alter the correct scan of the electron beams and affect the purity
of the screen colors, focus and convergence. When activated,
your screen image will jump and waver a bit as the screen is
demagnetized.

Caution: Please allow a minimum of 20 minutes to elapse
between uses of the Degauss Control.

Size and Position Controls

Left/Right: Moves the image horizontally (left or right).
Up/Down: Moves the image vertically (up or down).
Narrow/Wide: Increases or decreases the horizontal size

of the image.
Tall/Short: Increases or decreases the vertical size of the image.

Geometry Controls

Geometry Controls Menu

The Geometry controls allow you
to adjust the curvature or angle of
the sides of your display.
Sides In/Out (pincushion): In­creases or decreases the curvature
of the sides either inward or
outward.

78131791 7/29/98, 9:24 AM12

Sides Left/Right (pincushion balance): Increases or decreases the
curvature of the sides either to the left or right.
Sides Tilt (parallelogram): I
sides either to the left or right.
Sides Align (trapezoidal): Increases or decreases the bottom of
the screen to be the same as the top.

ncreases or decreases the tilt of the

Note on Controls in the Geometry Controls Menu:

Exit: Exits to the main menu.
Cursor / : Moves the highlighted area up/down to select

one of the choices.
Cursor +/–:
decrease the adjustment.
Reset: Resets the current highlighted control to the factory setting.

Provides a list of optional adjustments which include the following:

Language: OSM™ controls menus are available in 6 languages.
OSM Position: You can choose where you would like the OSM

controls image to appear on your screen. Selecting OSM Position
allows you to manually adjust the OSM controls menu left, right,
up or down.

Moves the bar in the + or – direction to increase or

Tools

OSM Turn Off: The OSM controls menu will stay on as long as it
is in use. In the OSM Turn Off sub-menu, you can select how
long the monitor waits after the last touch of a button to shut off
the OSM controls menu. The preset choices are 10, 20, 30, 60,
120 seconds.

O

SM Lock Out: This control completely locks out access to all OSM

controls functions. When attempting to activate OSM controls while
in the lock out mode, a screen will appear indicating that OSM
controls are locked out. To activate the OSM Lock Out function,
press PROCEED, then and hold down simultaneously. To
de-activate the OSM Lock Out, press PROCEED, then and hold
down simultaneously.

Vertical Linearity: This selection allows you to adjust the spacing
of the area on the screen. The purpose of this control is to ensure
that a one-inch circle is a true one-inch circle wherever it is on
the screen. The best way to determine the vertical linearity
is as follows:

• Draw equally spaced horizontal lines using a drawing application that has a ruler.

• Use the Vertical control to adjust the spacing between the lines near the center of
your screen.

11

78131791 7/29/98, 9:24 AM13

Controls

12

Factory Preset: Selecting Factory Preset allows you to reset all
OSM™ control settings back to the factory settings. A warning
statement will appear to confirm that you do want to reset ALL
settings. Individual settings can be reset by highlighting the
control to be reset and pressing the RESET button.

Information

Provides you with additional information which includes the
following:
Fitness Tips: The Fitness Tips provide you with helpful reminders
to periodically rest your eyes. You may select how frequently the
reminders are displayed based upon your individual needs.
Select an interval from 15, 30, 45, 60, 90, 120 minutes for the
tips to appear. When the tips appear, follow the advice of the
tips and press EXIT to clear.
For additional information on setting up a healthy work
environment, see pages 16-20.
Display Mode: Indicates the current mode and frequency setting
of the monitor.

Controls

78131791 7/29/98, 9:24 AM14

Specifications

Monitor Specifications MultiSync® XV17+™ Monitor Notes

Picture Tube Diagonal: 17.0 inch

Viewable Image Size: 15.6 inch

Radius: 1370 mm

Input Signal Video: ANALOG 0.7 Vp-p/75 Ohms

Sync: Separate sync. TTL Level

Horizontal sync. Positive/Negative
Vertical sync. Positive/Negative
Composite sync. (Positive/Negative) (TTL Level)

Display Colors Analog input: Unlimited number of Colors Depends on display card used
Synchronization Horizontal: 31 kHz to 82 kHz Automatically

Range Vertical: 55 Hz to 100 Hz Automatically
Resolutions Supported 640 x 480 @ 60 to 100 Hz Some systems may not support all modes

800 x 600 @ 55 to 100 Hz listed.
832 x 624 @ 55 to 100 Hz
1024 x 768 @ 55 to 100 Hz
1152 x 870 @ 55 to 75 Hz

1280 x 1024 @ 55 to 75 Hz ...............................................................NEC cites recommended resolution at 75 Hz for

13

90° deflection, 0.25 mask pitch, medium-short persistence
phosphor,
anti-static screen coating

optimal display performance.

CRT,

Invar Shadow Mask, multi-layered,

and OptiClear® screen surface

78131791 7/29/98, 9:24 AM15

14

Specifications

Monitor Specifications MultiSync® XV17+™ Monitor Notes

Active Display Area (Factory Setting) 306 x 230 mm

Active Display Area (Full Scan) 316 x 237 mm

Power Supply
Current Rating 2.0 Amps
Dimensions

Weight 20.0 kg

Environmental Operating Temperature: 0°C to +35°C
Considerations Humidity: 30% to 80%

Feet: 0 to 10,000 Feet

Storage Temperature: -20°C to +60°C

Humidity: 10% to 90%

Feet: 0 to 45,000 Feet

12.0 x 9.1 inches

12.4 x 9.3 inches
AC 100 – 120 V, 50/60 Hz

407 mm (W) x 424 mm (H) x 450 mm (D)

16.0 inches (W) x 16.7 inches (H) x 17.7 inches (D)

44.1 lbs

NOTE: Technical specifications are subject to change without notice.

Dependent upon signal timing used, and does not
include border area.

Dependent upon signal timing used, and does not
include border area.

78131791 7/29/98, 9:24 AM16

Recommended Use

For optimum performance, please note the following when
setting up and using the MultiSync®

• If possible, position the monitor so that it is facing east to minimize
the effects of the earth's magnetic field.

• Allow adequate ventilation around the monitor so that heat can
properly dissipate. Do not put anything on top of the monitor.

• Do not place any heavy objects on the power cord. Damage to the
cord may cause shock or fire.

• Changing the direction the monitor is facing while it is powered on
may cause image discoloration. To correct this, turn the monitor off
for 20 minutes before powering it back on.

• Keep the monitor away from high capacity transformers, electric
motors and other devices such as external speakers or fans which
may create strong magnetic fields.

• Use the monitor in a clean and dry area.

• Handle with care when transporting. Save packaging for transporting.

15

XV17+™

monitor:

• The power cable connector is the primary means of detaching the

system from the power supply. The monitor should be installed close
to a power outlet which is easily accessible.

• Clean the monitor with a lint-free, non-abrasive cloth and a non-

alcohol, neutral, non-abrasive cleaning solution or glass cleaner.

78131791 7/29/98, 9:24 AM17

Setting Up a Healthy Work Environment

16

Making Your Computer Work For You

Computers are everywhere. More and more people sit at computers
for longer periods of time. This section explains in detail how to set
up your monitor to fit your physical needs along with a general
explanation on setting up your workstation. For a complete, detailed
explanation on setting up a healthy work environment, call NEC at
[phone], NEC FastFacts™ information at [phone]
and request document # 900108 or write the American National
Standard for Human Factors Engineering of Visual Display Terminal
Workstations. ANSI/HFS Standard No. 100-1988.

your chair

The Human Factors Society, Inc.
P.O. Box 1369
Santa Monica, CA 90406.

Arrange Your Equipment

Arrange your equipment so that you can work in a natural and
relaxed position. Place items that you use frequently within easy
reach. Adjust your workstation setup to the proper height by
lowering the table or stand that holds your computer equipment or
raising the seat height of your chair. To create more desk space,
you can put your computer base on the floor.

Adjust

Adjust

your keyboard

and mouse

Adjust
your monitor

78131791 7/29/98, 9:24 AM18

Adjust Your Monitor

Correct placement and adjustment of the monitor can reduce eye,
shoulder and neck fatigue. Check the following when you
position the monitor:

• Adjust the monitor height so that the top of the screen is at or

slightly below eye level. Your eyes should look slightly down­ward when viewing the middle of the screen.

17

• Position your monitor no closer than 12 inches and no further
away than 28 inches from your eyes. The optimal distance is
18 inches.

• Rest your eyes periodically by focusing on an object at least 20
feet away. Blink often.

• Position the monitor at a 90° angle to windows and other light
sources to minimize glare and reflections. Adjust the monitor tilt
so that ceiling lights do not reflect on your screen.

• If reflected light makes it hard for you to see your screen, use
an anti-glare filter.

• Clean your monitor regularly. Use a lint-free, non-abrasive
cloth and a non-alcohol, neutral, non-abrasive cleaning
solution or glass cleaner to minimize dust.

• Adjust the monitor’s brightness and contrast controls to en­hance readability.

• Use a document holder placed close to the screen.

• Position whatever you are looking at most of the time (the
screen or reference material) directly in front of you to mini­mize turning your head while you are typing.

• Get regular eye checkups.

78131791 7/29/98, 9:24 AM19

Environment

Setting Up a Healthy Work Environment

18

Checking Your Comfort:
How Do You Measure Up?

Use this checklist to see if you are setting up your work environ­ment to fit your physical needs.

Checking Your Chair

• Do you sit in an upright position with the backrest support­ing your lower back?

• When sitting, are your feet flat on the floor?

• Do you periodically adjust your chair and your posture?

Checking Your Keyboard

• Is your keyboard angled so your wrists are straight when
you type?

• Is your keyboard directly in front of you?

• Do you avoid resting your wrists on sharp edges?

• Do you press the keys gently and not bang on them?

78131791 7/29/98, 9:24 AM20

Checking Your Mouse

• Is your mouse at the same height as the keyboard and next
to the keyboard?

• Are your wrists straight and your touch light when moving
the mouse?

19

Checking Your Monitor

• Did you adjust your monitor so that the top of the screen is
at or slightly below eye level?

• Do you periodically rest your eyes by blinking often or
looking away from the screen?

• Is your monitor no closer than 12 inches and no further
away than 28 inches from your eyes (18 inches is
recommended)?

• Do you use a document holder placed close to the screen?

For a detailed explanation on your monitor setup, see page 17.

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Environment

Setting Up a Healthy Work Environment

20

Checking You

• Is your work area set up to promote a natural and relaxing
working position with frequently used work items within
close reach?

• Do you take frequent short breaks?

• Do you stretch and walk during
your breaks?

• Do you vary your tasks during
the day?

• Do you have regular eye checkups?

• Do you contact your doctor if you feel any sustained
discomfort?

For more detailed information on workstation setup, call NEC at
[phone], NEC FastFacts™ information at [phone]
and request document #900108 or write the American National
Standard for Human Factors Engineering of Visual Display
Terminal Workstations. ANSI/HFS Standard No. 100-1988. The
Human Factors Society, Inc., P.O. Box 1369, Santa Monica,
California 90406

78131791 7/29/98, 9:24 AM22

Troubleshooting/Support

Troubleshooting Chart
Problem Check These Items

No picture • The display card should be completely seated in its slot.

• Power Switch and computer power switch should be in the ON position.

• The signal cable should be completely connected to the display card/computer.

• Check the connector for bent or pushed-in pins.

Image is scrolling or unstable • Signal cable should be completely attached to the computer.

• Check the pin assignments and signal timings of the monitor and your display
card with respect to recommended timings and pin assignments.

• If the Mac adapter is used, check for proper connection or make sure the display card is Mac
compatible and that the card is properly seated in the computer.

LED on the monitor is not lit • Power Switch should be in the ON position and the power cord should be connected.
(no green, orange or yellow color • Make certain the computer is not in a Power-Saver mode (touch the keyboard or mouse).
can be seen)

Picture is fuzzy • Adjust the Brightness, then Contrast Control.

• Access the Degauss Control through OSM
(See page 10 for more information.) CAUTION: A minimum interval of 20 minutes should elapse before
the Degauss Control is used a second time when not switching between modes.

21

78131791 7/29/98, 9:24 AM23

™

controls. Activate the Degauss Control.

Troubleshooting/Support

22

Problem Check These Items

Picture bounces or a waving pattern • Move electrical devices that may be causing electrical interference away from the monitor.
is present in the picture • See inside cover of this manual for FCC information.

Edges of the display image are • Use the OSM
not square • If possible, position the monitor to face east.

Display image is not centered, • Use the OSM Size and Position Controls to adjust the image.
too small, or too large

Color looks blotchy • Access the Degauss Control through OSM controls. Activate the Degauss Control.

(See page 10 for more information.)

78131791 7/29/98, 9:24 AM24

™

Geometry Controls to straighten the edges.

FastFacts™ Information

FastFacts information is an easy-to-use, automated facsimile
service that provides you with information whenever you need it,
24 hours a day, seven days a week. You can call FastFacts
information with your touchtone telephone, order a catalog listing
the available documents or order the document you need. Within
minutes, your requested information will be sent to your fax
machine. The information includes:

- product brochures

- installation procedures

- quick reference guides

- troubleshooting information

- compatibility charts

To contact FastFacts information, dial [phone].

Technical Support

If the problem persists, call your authorized NEC dealer or
service center or NEC Technologies, Inc. MultiSync® monitor
technical support at [phone]. Before you call, please
follow these instructions to allow for faster service:

- Call from a location at or near your monitor.

- Know the name and model number of your monitor:
MultiSync® XV17+™ Monitor JC-1745UMA-1

- Know the name and model number of the computer you are using and

have its manual nearby.

-

Know the name of the display card you are using and have its manual nearby

If it is more convenient to fax a question to NEC’s technical
support, the fax number is [phone].

The BBS

The NEC Remote Bulletin Board System (BBS) is a great way to
keep in touch with NEC. It is an electronic service accessible with
your system and a modem. You can tell us things about yourself,
your experience with the product and leave messages requesting
on-line help. Also, the BBS keeps you up-to-date on the latest
NEC products and lets you download new product information
when it’s available.

To contact the BBS using any computer with a modem, dial
[phone].

Communications parameters are:

300/1200/2400/9600/14.4k/28.8k bps, no parity,
8-data bits, 1 stop bit

Electronic Channels

Additional information and technical support can be obtained by
accessing the following electronic channels:

Internet E-mail [e-mail]
Internet ftp site ftp.nectech.com
CompuServe go NECTECH
America Online keyword NECTECH

.

World Wide Web http://www.nec.com

23

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Troubleshooting/Support

24

Warranty

Limited Warranty

NEC Technologies, Inc. (hereinafter NECTECH) warrants this
Product to be free from defects in material and workmanship and
agrees to repair or replace any part of the enclosed unit which
proves defective under these terms and conditions.

How Long is the Warranty

Parts and labor are warranted for three (3) years from the date of
the first consumer purchase. Spare parts are warranted for ninety
(90) days.

Who is Protected

This warranty may be enforced only by the first consumer purchaser
and is not transferable.

What is Covered and What is Not Covered

Except as specified below, this warranty covers all defects in
material or workmanship in this Product. The following are not
covered by this warranty:

1. Any Product which is not distributed in the U.S.A. or Canada
by NECTECH or which is not purchased in the U.S.A. or
Canada by the first consumer purchaser.

2. Any Product on which the serial number has been defaced,

modified or removed.

3. Damage, deterioration or malfunction resulting from, but not
limited to:

a.Accident, misuse, abuse, neglect, fire, water, lightning or

other acts of nature, improper storage, unauthorized
Product modification or failure to follow instructions
supplied with the Product.

b.Alteration, repair or attempted repair by anyone not

authorized by NECTECH.

c. Any shipment of the Product (claims must be presented to

the carrier).
d.Removal or installation of the Product.
e. Any other cause which does not relate to a Product defect.

4. Cartons, carrying cases, batteries, external cabinets, magnetic
tapes or any accessories used in connection with the product.

5. This warranty covers only NECTECH-supplied components.
Service required as a result of third party components is not
covered under this warranty.

What NECTECH Will Pay For and What We Will Not Pay For

NECTECH will pay labor and material expenses for covered items,
but we will not pay for the following:

1. Removal or installation charges.

78131791 7/29/98, 9:24 AM26

2. Costs of initial technical adjustments (setup), including adjust­ ment of user controls.

3. Payment of shipping and related charges incurred in returning
the Product for warranty repair.

How You Can Get Warranty Service

You have the option of returning this Product to a NECTECH
authorized service center or directly to a NECTECH factory for
repair. It shall be your obligation and expense to ship the Product,
freight prepaid, or to deliver it to a NECTECH authorized service
center or other facility authorized by NECTECH to render the
warranty services in either the original package or a similar
package affording an equal degree of protection.
NECTECH may require that you provide the original bill of sale or
receipt as proof of purchase in order to obtain warranty service.
Please retain such proof of purchase with your records.

Limitation of Damages and Implied Warranties

NECTECH’S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS
LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT
AT OUR OPTION. NECTECH SHALL NOT BE LIABLE FOR:

1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS
IN THIS PRODUCT, DAMAGES BASED UPON
INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS
OF TIME OR DATA, COMMERCIAL LOSS; OR

2. ANY OTHER DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL OR OTHERWISE.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. THEREFORE, THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.

For Information, Telephone [phone]

NOTE: All Products returned to NECTECH for service MUST

have prior approval; this may be obtained by calling the
above number.

This Product is warranted in accordance with the terms of this
limited warranty. Consumers are cautioned that Product
performance is affected by system configuration, software, the
application, customer data, and operator control of the system,
among other factors. While NEC TECHNOLOGIES, INC. Products
are considered to be compatible with many systems, the specific
functional implementation by the customers of the Product may
vary. Therefore, the suitability of a Product for a specific purpose
or application must be determined by the customer and
is not warranted by NECTECH.

25

78131791 7/29/98, 9:24 AM27

Warranty

26

References

Advanced Digital Control™ System 8
ANSI/HFS 16, 20
BBS (Remote Bulletin Board System) 23
Brightness Control 10, 21
Contrast Control 10, 21

CRT 6, 13

Degauss Control 10, 21, 22
Dimensions 14
Display Area 14
Display Mode 12
Dot Pitch (See Mask Pitch) 6, 13
DPMS 7
Dynamic Beam Focus 6
Electronic Channels 23
Energy Star 7
EPA 7
ErgoDesign

®

Features 6, 7

Factory Preset 12
FastFacts
Fitness Tips 12
FullScan
Geometry Controls 10, 22
Information 12
Invar Shadow Mask 6, 13
IPM™ (Intelligent Power Manager) System
LED 21
Macintosh 3, 4, 7, 8, 21
Mask Pitch 6, 13
MPR 7
Multiple Frequency Technology 7
NUTEK 7
OptiClear
OSM

(On-Screen Manager) Controls
Picture Tube 13

™

Information 4, 16, 20, 23, 27

™

Capability 8

®

Screen Surface 6, 13

™

3, 6, 8-12, 21, 22

Plug and Play 6
Position Control 10, 22
Reduced Magnetic Field
Resolutions 4, 7, 8, 13
Setting Up a Healthy 16-20, 27

Work Environment
Size Control 10, 22
Specifications 13, 14

7

SWEDAC 7
Synchronization Range 13
TCO 7
Technical Support 23, 27
Tools 11
Troubleshooting 21-23
Vertical Linearity 11
VESA 7
Warranty 24, 25
Weight 14

™

Technology 7

78131791 7/29/98, 9:24 AM28

More Information

More reference information regarding your MultiSync® monitor is
available on NEC’s automated facsimile service, FastFacts
by dialing [phone].

Document

Information Description Number

MultiSync
XV17+

®

™

monitor monitor information 1745201

Detailed MultiSync XV17+

Glossary Definitions of terms related to the

function, features and installation
of the MultiSync monitor 900203

More Information Names and addresses of other groups

involved in standards and features
of the MultiSync monitor 900204

Macintosh Detailed information on connecting
Connection the MultiSync monitor to a

Macintosh 153006

Healthy Work Detailed information on setting up a
Environment healthy work environment 900108

For more information about FastFacts information, see page 23.

™

information,

Directory of Telephone Numbers

Customer Service [phone]
Direct Sales [phone]
FastFacts Information [phone]
Literature & Sales Information (800) NEC-INFO
MultiSync Fulfillment

To order software and accessories [phone]
MultiSync Monitor Technical Support [phone]
Technical Support Fax [phone]
NOTE: To request the “Setting Up a Healthy Work Environment”

brochure, call NEC at [phone], or NEC FastFacts
information at [phone] and request document #900108.

27

78131791 7/29/98, 9:24 AM29

References

Notes

78131791 7/29/98, 9:24 AM30

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs
and related materials, is the valuable property of NEC and/or its
licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manu­facturing, reproduction, use, and sales rights thereto, except to
the extent said rights are expressly granted to others.

The NEC product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompa­nying each product. However, actual performance of each such
product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific
product configurations and applications must be determined by
the customer and is not warranted by NEC.

To allow for design and specification improvements, the informa­tion in this document is subject to change at any time, without
notice. Reproduction of this document or portions thereof without
prior approval of NEC is prohibited.

78131791 7/29/98, 9:24 AM31

NEC Value Series

Printed on

Recycled Paper

MultiSync is a registered trademark of NEC Technologies, Inc.

78131791 7/29/98, 9:24 AM32

NEC Technologies, Inc.

1250 North Arlington Heights Road
Itasca, IL 60143-1248

Part No. 78131791
Printed in U.S.A.

NEC Value Series

Printed on

Recycled Paper

MultiSync is a registered trademark of NEC Technologies, Inc.

78131791 7/29/98, 9:24 AM33

NEC Technologies, Inc.

1250 North Arlington Heights Road
Itasca, IL 60143-1248

Part No. 78131801
Printed in Malaysia