The information disclosed in this document, including all designs and
related materials, is the valuable property of NEC Computers Inc.
(hereinafter “NECC”) and/or its licensors. NECC and/or its licensors, as
appr op r ia t e, r eserve all p a t ent , copyrig ht a nd other p r op r ieta r y r ig ht s t o t his
document, including all design, manufacturing, reproduction, use, and sales
rights thereto, except to the extent said rights are expressly granted to
others.
The NECC product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each
product. However, actual performance of each such product is dependent
upon factors such as system configuration, customer data, and operator
contr ol. Since i mple menta tio n by cus tomer s of each p rodu ct ma y var y, th e
suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECC.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of
this document or portions thereof without prior written approval of
NEC C is prohibit e d.
NEC and MobilePro are registered trademarks or trademarks of NEC Corporation and/or
one or more of i ts subs idiar i es. All are used under license .
Microsoft , MS, MS N, PowerPoint, ActiveX, Acti veSync, O utlook, InkWr iter , Windows ,
Wind ow s NT, Visual Basic, Visual C++ , and the Windows logo are eithe r r egistered
trademarks or trademarks of Microsoft Corporation in the United States and/or other
count ries . Micros oft products are licensed to OEMs by Microsoft Licens ing, Inc. , a
wholly owned subsidiary of Microsoft Corporation.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their r espective trademark ow ners.
First Printing — March 2000
Copyright 2000
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved
Contents
Using This Guide
Text Conventions...........................................................................viii
Resetting the MobilePro...............................................................4-26
Using the Soft Reset Button..................................................4-27
Using the Full Reset Button..................................................4-28
Contents v
5 Setting Up a Remote Connection
Preparing for Connection Setup..................................................... 5-2
Connecting the Internal Modem.................................................... 5-3
Connecting to an Internet Service Provider.................................... 5-4
Connecting to a Remote Access Server ......................................... 5-6
Sending and Receiving Email........................................................ 5-7
Activating a Connection................................................................ 5-9
A Troubl eshoo ting
B Specifica tions
Index
vi Contents
Using This Guide
The NEC MobilePro™ 880 User's Guide gives you the
information you need to maximize the use of your NEC
MobilePro 880 Professional PC Companion. Read this guide
to familiarize yourse lf with the MobilePro and its features.
For specific information, see the following.
Chapter 1, “Getting Started,” provides all the information
you need to get your MobilePro 880 working and
synchronized with your host PC.
Chapter 2, “Introducing the NEC MobilePro,” introduces
you to the MobilePro features, battery recharging, and
general unit care.
Chapter 3, “Introducing Windows CE,” provides an
overview of Microsoft® Windows® CE and Windows CE
applications.
Chapter 4, “Using the NEC Mo bilePro,” shows you how
to power on and off, make display panel adjustments,
install PC and CompactFlash™ cards, and more.
Chapter 5, “Setting Up a Remot e Co nnect ion,” describes
how to configure service connections for an internet
service pro vider, a r emot e access service, and how to
configure email for each new service connection.
Appendix A, “Troubleshooting,” walks you through some
common problems and possible solutions.
Appendix B, “Specifications,” deta ils the hardware
specific a tion s for yo ur MobilePro.
Using This Guide vii
Text Conventions
To make this guide as easy to use as poss ible, text is set up as
follows.
Warnings, caut ions, and notes have the following format:
Warnings aler t you to situations that could result
in serious personal i njury or loss of life.
Cautions indicate situations that can damage the
system hardware or soft ware.
Note:
information about whatever is being described.
Notes give particularly important
!
WARNING
!
CAUTION
Names of keys are printed as they appear on the keyboard,
for example,
Text that you must type or keys that you must press are
presented in bold type. For example, type
Enter
.
viii Using This Guide
Ctrl, Alt
, or
Enter
.
dir
and press
Getting Started
Welcome
Unpacking Your MobilePro
Getting to Know Your MobilePro
Installing and Charging the Battery
Connecting the AC Adapter
Taking a Quick Tour
Introducing the Software
Connecting to Your PC via Serial
1
Connecting to Your PC via Infrared
Synchronizing with your Hos t PC
Getting Help
Welcome
Congratulations on purchasing your NEC MobilePro 880
Professional PC Companion powered by the Microsoft
®
Windows CE operating syste m. The size and capabi lit ies of
this device let you keep your most important business and
personal information up-to - date and close at hand. Microsoft
ActiveSync™ increases the power of your device by letting
you synchronize the information on your host PC with your
device. Picture yourself in the following situations:
You’re on a business trip, getting important customer
feedback to discuss with your co lleagues back in the
office. Using C alendar, Contacts , and Inbox, you s chedule
a meeting and send it to your colleagues while still on the
road.
You are on the road taking customer orders. Using Pocket
Access, you create r ecor ds for each customer order. At
night, you connect to your network and update the global
database wit h your new o rders. You also dow nload
updates to the product information database that you use
when making sales.
During a few spare minutes in the airport, you check your
e-mail and send a note to your daughter wishing her luck
at the gymnastics meet . (Requires access to an analog
phone line or wireless modem card and subscr iption to an
internet service pro v ider or corpo r ate network ser ver. )
Before you start using your device, you will need to install
batteries, t u r n it on, and adjust t he screen co nt r ast.
1-2 Getting Started
Unpacking Your Mobi leP ro
Your NEC MobilePro ships w ith a number o f accessories.
When you unpack the NEC MobilePro, ver ify that you have
all of the items listed below and that t hey are in good
condition. If anything is missing or damaged, contact the
vendor who sold you the unit.
Note:
the batteries i nstalled. Be sure you have
completed the sections, “Installing and Charging
the Battery,” “Connec ting the AC Adapter,” and
“Taking a Quick Tour ,” in Chapter 1.
NEC M obilePro 880 (a stylus ship s in a holder in the
MobilePro)
NEC M obile Pro AC Adapter
NEC MobilePro VGA Cable
NEC MobilePro P C Connect Cable (serial cable)
NEC MobilePro RJ- 11 (telep hone ca ble)
Do not attempt to use the unit without
One (1) rechargeable Lithium-Ion Battery pack (main
battery)
Microsoft ActiveSync CD
NEC MobilePro Bonus Software CD
NEC MobilePro 880 User's Guide (this document)
Introduction to Your MobilePro Power System sheet
NEC MobilePr o Release Notes
1
For U.S. and Canada distribution only.
1
Getting Started 1-3
Getting to Know Your MobilePro
The NEC MobilePro 880 offers you a portable system
designed for synchronization with your host PC. Standard
features include a VR4121, 168-MHz, 32 MB RAM, a
9.4-inch SVGA DSTN, 64K color, enhanced touch screen, a
V.90 internal modem, a built-in microphone, internal speaker ,
and Type I/II PC card and CompactFlash™ Type II card
support.
NEC MobilePro 880
With your NEC MobilePro you can edit, cr eate, send, and
receive documents including text, spreadsheets, pr esent ations,
and email, manage your schedule and contacts, access the
internet with the internal modem, and synchronize data with
yo ur ho st PC.
1-4 Getting Started
Accessories
The NEC MobilePro 880 ships with the following
accessories:
AC adapter
PC Connect (serial port) cable
RJ-11 Telephone cable
VGA Monitor cable
For a comprehensive l ist of MobilePro accessories, refer to
the MobilePro desktop. Tap Start, Help, and double tap the
MobilePro Accessories link.
Installing and Charging the Battery
Follow these steps t o install and charge the main batter y.
!
CAUTION
Use only the Mobil eP r o 880 batt er y (MC/BA 11A )
in the MobilePro 880 system ( M C/R730A) . Do
not use the MobilePro 800 battery (MC/BA11) in
the MobilePro 880 system . Use of the MobilePro
800 battery in the MobilePro 880 system may
cause battery damage and/or system data loss.
Getting Started 1-5
1. Unpack the contents of the MobilePro carton and locate
the unit and the Lithium-Ion battery pack.
Lithium-Ion battery pack
A
– Battery connectors B – Lithium-Ion battery pack
2. Insert the Lithium-Ion battery pack in the bay a nd slide
the battery in the direct ion of the arrow, as indicated in
the following figure.
Inserti ng the bat ter y pac k
A
– Battery connectors B – Battery release latch C – Lithium-Ion battery pack
1-6 Getting Started
3. Firmly press the battery until it is securel y connect ed in
the bay.
4. Connect the AC adapter to beg in charging the batt er y.
Refer to the next section, “Connecting the AC Adapter,”
for connection information.
The color of the left status LED changes from amber to
green when the battery is fully charged.
Note:
time, all ow ten hours for both the main and the
backup batteries to fully charge, even if the
indicator on t he fr ont of the MobilePro lights
green before the ful l ten hours are passed. You
must repeat this full ten hour charge cycle, only if
the backup batter y becom es fully discharged.
To protect your data, do not use the system until
the backup batter y is charged. Recharge the
battery whenever the battery charging LED lights
amber.
Before using the system for the fi r st
Connecting the AC Adapter
NECC recommends using the AC adapt er if you
are recharging the main batter y pack or the backup battery.
are using PC cards or Compact Flash™ cards.
are using the internal modem.
have your M obilePro on for long per iods.
Getting Started 1-7
!
CAUTION
Follow these precautions whenever you use the
AC adapter and the NEC Mobil eP r o.
When using the AC adapter, make sure the
AC outlet is near the NEC Mobil eP r o and is
easily accessible.
Keep the main battery installed when runni ng
on AC power.
When communicating or sending
transmi ssions for a long time, use the AC
adapter to conserve power.
Follow these steps t o co nnect t he AC adapter .
1.
Insert the plug on the AC adapter cable into the AC
power port on the left side of the NEC MobilePro.
Connecting the AC adapter
A
– AC power port B – AC ada pter c able
2.
Plug the AC adapter into a working AC outlet.
1-8 Getting Started
3. Power on the NEC MobilePro using the Power button at
the top right corner of the keyboard.
Using AC power saves battery life when you are on the go
and ensures that the backup battery maintains its charge and
helps preve nt data loss.
!
CAUTION
If you power off, then quickly power on the NEC
MobilePro, y our system m ay err oneousl y r epor t
the presence of Compact Flash cards.
In addition, repeatedly powering off and quickly
powering on, may cause data loss. NECC
recommends that you wait ten seconds after
powering off, bef or e powering on the NEC
MobilePro.
Continue working with the NEC MobilePro 880 as it charges
and leave it connected to AC power after the light turns
green.
Note:
time, all ow ten hours for both the main and the
backup batteries to fully charge, even if the
indicator on t he fr ont of the MobilePro lights
green before the ful l ten hours are passed.
Before using the system for the fi r st
Getting Started 1-9
Taking a Quick Tour
This section takes you through the process of setting up yo ur
system for the first time.
1. Open the display panel to start your NEC MobilePro 880
for the first time.
Press the Power button if the system does not start
automatically.
2. Follow the on-screen instructions to calibrate the t ouch
screen. P r ess
3. Be sure to ent er your name, local cit y, and set the clock
fo r you r local time.
4. Be sure to specify a country for modem use. For details,
see the sect ion, “Adjusting MobilePro Settings,” in
Chapter 4.
Ctrl Alt =
to recalibrate at any time.
Introducing the Software
Your NEC MobilePro 880 features the latest version of
Microsoft Windows CE software along with additional
applications on the accompanying CDs.
Your NEC MobilePro 880 software includes:
Microsoft ActiveSync CD (Install on your host PC for
access and synchronization.)
Microso ft Windows CE pr e- loaded (in ROM) app lications.
Bonus Software CD (For U.S. and Canada distribution,
only.)
For more information about your MobilePro software, refer
to Chapter 3, “Int ro duc ing Windows CE.”
1-10 Getting Started
Connecting to Your PC via Serial
The MobilePro is designed t o be a co mpanio n PC. Most users
want to synchronize the MobilePro 880 with a host PC. The
latest work done on either the MobilePro or the host PC
automatically appears o n both machines, once the
synchronization pro cess occurs.
The following section prov ides an overview o f the
synchronization process, using the serial port, followed by
detailed instructions for each stage of the process.
Follow these procedures to configure your MobilePro for
synchronization using the serial port.
Verify the accuracy of the PC Connect ion defau lt settings
on your MobilePro.
Ensure the availability of the serial port on your ho st PC.
Connect the PC Connect ( serial) ca ble to your ho st P C and
to your MobilePro.
Install Microsoft ActiveSync on your host PC.
Create a partnership between your host PC and your
MobilePro.
Verify that the desired synchronizat ion serv ices ar e
configured.
Getting Started 1-11
Verifying PC Connection Settings
Your Mo b ilePr o ships with PC Co nnection default settings.
Follow these steps t o ver ify the accurac y o f the PC
Connection sett ings.
1. Tap Start, Settings, Control Panel.
2. Double tap the Communications icon and select t he PC
Connection tab.
3. Verify the following settings.
“Allow connection with desktop computer when
device is attached” is checked.
“Connect using Serial Port @ 115K” displays.
(Change this setting to 115K, if necessary. If
synchronization is unsuccess ful, revert to t he default
setting of 19200.)
Proceed to the next sect ion to check the availability o f the
serial port on yo ur host PC.
Ensuring the Availability of the Serial Port
The ser ial port on your host PC must be available for
synchronization with your NEC MobilePro. Follow these
steps to ensure t he availabi lity of the serial port.
1. Access the Se tup utility on yo ur host PC to verify t ha t t he
port is enabled.
2. Check the Windows device manager on your host PC to
identify potential conflicts for the serial port.
Go to Start, Settings, Control Panel.
1-12 Getting Started
Double click the System icon and select the Device
Mana ger tab.
Check the Ports listing to deter mine if any conflict s
exist (another device is assigned to or using the serial
port). The port may be flagged with an exclamation
point, for example, if any conflicts exist.
If another device is assigned to or is using the serial
port, you must reassign the device to free up t he serial
po rt for MobilePro synchron iz atio n.
Proceed to the next sect ion to co nnect the PC co nnect cable.
Connecting the PC Connect Cable
Before installing Microsoft ActiveSync, follow these
instruct ions to co nnect the PC Connect (serial) cable that
ships wit h your M obilePro to both your MobileP ro and to
yo ur ho st PC.
1. Locate and open the serial port cover on the back of your
MobilePro.
Getting Started 1-13
2. Align and attach the PC Connect cable to the serial port
on the Mo b ileP r o . (If your cab le is lab e led , inse rt the
cable with the word Up visible on the top. If your cable
has an arrow near the connecto r , insert t he cable with the
arrow visible on top.)
Connecting the PC connect cable
3. Connect the other end of the cable to the 9-pin serial port
on your host PC. If your host PC has a 25- pin serial port,
use an adapter (available in most co mputer stor es) .
Proceed to the next section to install Microsoft Act iveSync.
Note:
cable to the serial por t on your host P C, be sure
that the serial port is enabl ed in the host PC’s
BIOS setup and that no conflicts exist for the
port. For details, see a previous section in this
chapter, “E nsuring the Availability of the Serial
Port.”
1-14Getting Started
Before connecting the P C Connect
!
CAUTION
Be sure to properly align the cable connectors
and ports. Incorr ec t connec tion can damage the
MobilePro and t he c om puter.
Installing Microsoft ActiveSync
You must install Microsoft ActiveSync on your host PC to
enable synchronizat ion with your MobilePro. The Microsoft
ActiveSync CD that ships with your MobilePro contains the
ActiveSync soft ware desig ned fo r synchronizatio n with
Microsoft Office components. T he following procedur e
assumes Microsoft Outloo k as the host PC synchronization
component.
Before attempting to install ActiveSync, perform the
following procedure on the Windows 95/98 host PC.
Note:
and Windows 2000, see your operat ing system
documentati on, network administrator, or cont ac t
NECC Support Servic es at
For host PCs running Windows NT
1-800-632-4525
.
1.
On the host PC, click Start, Sett ings, and Control Panel
on the taskbar.
2.
Click on the network icon.
3.
Click on ADD.
4.
Under the Configuration tab, click on Protocol.
5.
Click on Microsoft.
6.
Select TCP/IP.
7.
When the Select Device scree n appears, select Microsoft.
Getting Started 1-15
8. Select Dial-Up Adapter.
9. Reboot the system.
Network Requirements
If your host PC is connected to a network, configure one of
the following before installing Microsoft ActiveSync:
Configure a WINS server on the host PC's network, or,
Configure the host PC's IP address on the MobilePro as
follows:
1. Tap Start, Settings, Control Panel, and double tap the
net wor k icon.
2. Highlight NE2000 Compatible Ethernet Driver and select
the Propert ies butt on.
3. In the IP address tab, select (place a dot beside) "Obtain
an IP address via DCHP."
4. Select the Name Servers t ab and enter the host PC's IP
address in t he "Primary WINS" field.
To ide nt ify the host PC's IP address, run an IP config
utility. InWindows 98 and 95, run Win IP Config. In
Windows NT, run IP Config. If you need assistance, see
your network a dministra tor.
1-16Getting Started
Installing ActiveSync
Follow these st eps t o install Microsoft ActiveSync for
synchronization with Microsoft Outlook. The installation
sequence may vary depending upon the Microsoft
components ins talled on your host PC.
Note:
operating system, you must install Windows NT
Networking before installing Microsoft A ctiv eSync
to your host PC.
1. Insert the Microsoft Act iveSync CD in the CD-ROM
drive of your host PC.
If aut o insert is enabled on your host PC, the setup
window appears.
If aut o insert is not enabled, go to Start, Run, browse
for the CD-ROM drive, and run the setup. exe file.
2. Click Next to start the setup wizard.
If your host PC uses the Windows NT
The Selection Inst allation folder appears.
3. Click Next to accept the default installation folder or
modify the folder dest inat ion and click Next.
The Get Connected window appears.
4. Read the instruct ions about connect ing your device and
click Next.
The host PC verifies t he availa bil it y o f a COM por t and
po lls the Mobile Pro for s ynchronizatio n s ettings. The
New Partnership window appears.
Proceed to the next section to complete the installation.
Getting Started 1-17
Creating a Partnership
Once the host PC verifies the availa bil it y o f a COM port and
po lls the Mobile Pro for s ynchronizatio n s ettings, the New
Partnership window appears.
1. Click Next to d isplay the S elect Synchro nization S e tting s
window.
2. Select the desired synchronization settings and click Next.
The Setup Complete window appears.
3. Click Finish to complete the installatio n pro c ess.
Verifying Synchronization Settings
Look for the new Microsoft ActiveSync desktop icon on your
host PC. Follow t hese steps to verify the synchronization
settings on the MobilePro.
1. Double click the ActiveSync icon.
2. Click Tools, Options and verify that the desired
synchronization ser vices ar e check ed. Modify the
selections as requ ired.
Note:
messages is not checked. Be sure to select the
checkbox for this service if you want to
synchronize email between your MobilePro to
your host PC.
1-18Getting Started
By default, synchronization of email
Once installed, Microsoft ActiveSync automatically
synchronizes your MobilePro 880 wit h your host PC's
Microsoft Outlook email, cont acts, calendar, and task list
each time you attach the PC Connect cable to the Mo bilePro
880 and the host PC.
Note:
ActiveSync automatically translates files and
email attachments during synchronization. This
allows you to use the Mobil eP r o to view and work
with files created on your host PC with Microsoft
Word, Excel, and PowerPoint, among others.
However, as noted in t he readme.doc file on the
Microsoft ActiveSync CD, PowerPoint files
created or modifi ed on the MobilePro are not
translated for viewing or modification on your
host PC. This limitation does not apply to Pocket
Word or Pocket Excel fil es.
Whenever possible Microsoft
Connecting to Your PC via Infrared
If your host PC is not equipped with a serial port or the serial
port(s) is in use, use the infrared port to synchronize the NEC
MobilePro with your host PC.
The following section prov ides an overview o f the
synchronization process, us ing the infrared port , followed by
detailed instructions for each stage of the process.
Follow these procedures to configure your MobilePro for
synchronization using the infrared port.
Modify the PC Connect ion default settings on your
MobilePro.
Set the infrared connection speed.
Getting Started 1-19
Enable the infrared port on your host PC.
Install Microsoft ActiveSync on your host PC.
Create a partnership between your host PC and your
MobilePro.
Verify that the desired synchronizat ion serv ices ar e
configured.
Modi fying PC Connection Settings
Yo ur MobilePr o ships with PC Connection d efault
settings. Fo llow t hese steps to modify the PC connect ion
settings.
1. Tap St art, Sett ings, Control Panel, Comm unic ations.
2. Select the PC Connection tab.
3. Select the Change tab, use t he dropdown box to change
the setting to Infrared port, and click OK.
Proceed to the next sect ion to set t he infrared connection
speed, if necessary.
Setting the Infrared Connection Speed
Your NEC MobilePro supports both SIR (115 Kbps) and FIR
(4 Mbps) IR communications. Follow these steps to set the
infrared connection speed.
1. Tap Start, Settings, Control Panel, and double tap
MobilePr o Settings.
2. Select the IrDA tab and select t he appropr iate infrared
connection speed. The infrared connection speed on your
NEC MobilePro must be co mpatible with the infrared
co nnection speed on your host PC.
1-20 Getting Started
3. Tap OK and close the Control Panel.
Proceed to the next section to enable the infrared por t on your
host PC.
Enabling the Infrared Port
The infrared port on your host PC must be available for
synchronization with your NEC MobilePro. Follow these
steps to enable the infrared po rt.
1. Access the setup utility on your host PC to verify that the
port is enabled. If required, select FIR support in Setup.
2. Set up infrared software components on your host PC. In
the Windows environment:
Go to Start, Settings, Control Panel.
If infrared is disabled, se lect t he o pt ions tab and place
a check in the box "Enable infrared co mmunications."
Place a check in the boxes, "Searc h and provide status
for devices in range," and "Install software for Plug
and Play devices within range."
Uncheck the box, "Limit connect ion speed to. "
3. Click Apply and click OK.
4. Check the device manager on your host PC to identify
potential conflicts for the infr ared port.
Double click the System icon and select the Device
Mana ger tab.
Check the Ports listing to deter mine if any conflict s
exist (another device is assigned to or is using the
infrared port). The port may be flagged with an
exclamation point, for example, if any conflicts exist.
Getting Started 1-21
If another device is assigned to or is using the infrared
port, you must reassign the device to free up the
infrared port for MobilePro synchro n izat ion.
5. Reboot your host PC.
Once the system restar ts, an infrared icon (gray vert ical
bar with a red bump) appears in the system taskbar. If
there is an X to the right of the icon, infrared is not
enabled. Repeat st eps 1- 4 to enable infrared.
Installing Microsoft ActiveSync
You must install Microsoft ActiveSync on your host PC to
enable synchronizat ion with your MobilePro. The Microsoft
ActiveSync CD that ships with your MobilePro contains the
ActiveSync soft ware desig ned fo r synchronizatio n with
Microsoft Office components. The following procedure
assumes Microsoft Outlook as the host PC synchronization
component.
Before attempting to install ActiveSync, perform the
following procedure on the Windows 95/98 host PC.
Note:
and Windows 2000, see your operat ing system
documentati on, network administrator, or cont ac t
NECC Support Servic es at
1. On the host PC, click Start, Sett ings, and Control Panel
on the taskbar.
2. Click on the network icon.
3. Click on ADD.
4. Under the Configuration tab, click on Protocol.
1-22 Getting Started
For host PCs running Windows NT
1-800-632-4525
.
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