NEC ISDN-PRI User Manual

Aspire
ISDN - PRI
Technical Support Web Site:
http://ws1.necii.com (registration is required)
NEC Unified Solutions, Inc.
4 Forest Parkway
Shelton, CT 06484
www.necunifiedsolutions.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.
© 2004 by NEC Unified Solutions, Inc. All Rights Reserved
Printed in U.S.A.
Table of Contents
Section 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ISDN PRI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction to ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ISDN Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Primary Rate Interface (PRI) Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Aspire T1/PRI Interface PCB (P/N 0891009) . . . . . . . . . . . . . . 5
Primary Rate Interface (PRI), Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Default Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Related Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Primary Rate Interface (PRI), Placing Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Default Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Related Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Section 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ISDN PRI Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Before You Start Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Before Reading This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
How to Use This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
How to Enter the Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Exit the Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Keys to Move Around in the Programs . . . . . . . . . . . . . . . . . . . . . . . . 38
Programming Names and Text Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Soft Keys For Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What the Soft Key Display Prompts Mean. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
P/N 92000PRI04
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Table of Contents
Program 10 : System Configuration Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
10-03 : PCB Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
10-08 : Pre-Ringing Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Program 11 : System Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
11-01 : System Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
11-09 : Trunk Access Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Program 14 : Trunk, Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
14-01 : Basic Trunk Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
14-05 : Trunk Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
14-07 : Trunk Access Map Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Program 15 : Extension, Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
15-01 : Basic Extension Data Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
15-02 : Multi-Line Telephone Basic Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
15-06 : Trunk Access Map for Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
15-07 : Programmable Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Program 20 : System Option Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
20-02 : System Options for Multi-Line Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
20-06 : Class of Service for Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
20-08 : Class of Service Options (Outgoing Call Service). . . . . . . . . . . . . . . . . . . . . . . . . . . 78
20-09 : Class of Service Options (Incoming Call Service). . . . . . . . . . . . . . . . . . . . . . . . . . . 80
20-13 : Class of Service Options (Supplementary Service) . . . . . . . . . . . . . . . . . . . . . . . . . . 82
20-15 : Ring Cycle Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
20-19 : System Options for Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Program 21 : Outgoing Call Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
21-01 : System Options for Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
21-08 : Repeat Dial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
21-12 : ISDN Calling Party Number Setup for Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
21-13 : ISDN Calling Party Number Setup for Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . 92
21-15 : Individual Trunk Group Routing for Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Table of Contents
P/N 92000PRI04
Table of Contents
Program 22 : Incoming Call Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
22-01 : System Options for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
22-02 : Incoming Call Trunk Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
22-03 : Trunk Ring Tone Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
22-04 : Incoming Extension Ring Group Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
22-05 : Incoming Trunk Ring Group Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
22-06 : Normal Incoming Ring Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
22-08 : DIL/IRG No Answer Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
22-11 : DID Translation Number Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Program 35 : SMDR Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
35-02 : SMDR Output Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Program 81 : Basic Hardware Setup for Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
81-01 : COIU Initial Data Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Program 82 : Basic Hardware Setup for Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
82-01 : Incoming Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
P/N 92000PRI04
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Table of Contents
P/N 92000PRI04

Section 1

ISDN PRI Features

Section 1
ISDN PRI Features
Section 1:
ISDN PRI Features
Aspire ISDN PRI Manual
1
Section 1
ISDN PRI Features
2
Aspire ISDN PRI Manual

Introduction to ISDN

About ISDN

Introduction to ISDN
About ISDN
!! Important !!
ISDN is an emerging technology on the leading edge of international digital communication's net­working. Always check with your NEC Unied Solutions Technical Service Representative before
setting up your ISDN application. Working together will ensure maximum compatibility and reliable ISDN performance.
This manual describes programs required for the PRI feature. Make sure to refer to the Aspire Software Manual, P/N 0893200, for complete programming information for all other Aspire features.
Aspire ISDN PRI Manual
3
Introduction to ISDN
About ISDN
4
Aspire ISDN PRI Manual

ISDN Features

Primary Rate Interface (PRI) Installation

ISDN Features
Primary Rate Interface (PRI) Installation

Description

Your system is compatible with ISDN Primary Rate Interface (PRI) services. The PRI services currently supported include:
Basic PRI Call Control (BCC).
Display of incoming caller's number (with software 1.02 or higher and when allowed by the telco).
Routing in the system based on the number the caller dialed (Called Number Information element).
ISDN maintenance functions (such as In Service/Out of Service Messaging).
Speech and 3.1KHz audio.

Conditions

Each T1/PRI Interface PCB is switch selectable between T1 and PRI operation. For more on T1 trunk­ing, refer to the T1 Trunking feature in your system's Software Manual (P/N 0893200).

Installing the Aspire T1/PRI Interface PCB (P/N 0891009)

System Requirements:

T1/PRI Interface PCB, P/N 0891009
Aspire system software: Any Version NTCPU (P/N 0891002) with PAL Upgrade (P/N 0891039) OR Enhanced NTCPU (P/N 0891038)
For DTMF receivers with such options as ANI/DNIS
CSU/DSU Unit and interconnecting cables (see below)
The T1/PRI PCB has a single 24 channel circuit which you can congure for either T1 trunking or PRI. When set for PRI, each T1/PRI PCB provides 24 PRI (23 B & 1 D) channels with 64K Clear Channel response Each PCB uses a single slot in the system cabinet.
Connecting the T1/PRI Interface PCB requires the following equipment.
Satellite 931 CSU (P/N 85945)
External 8-pin RJ-45 crossover cable required
T1/PRI Interface PCB (P/N 92060A)
When installed, the T1/PRI Interface PCB uses the rst block of 24 consecuti v e trunks. For e xample, if you ha v e an 8COIU PCB installed for trunks 1-8, the T1/PRI Interface PCB will automatically use trunks 9-32. If you have 8COIU PCBs installed for trunks 1-8 and 17-24, the T1/PRI PCB will use trunks 25-48. The T1/PRI Interface cannot use trunks 9-16 (even if av ailable) since the y are not part of a consecuti v e block of 24 trunks.
Aspire ISDN PRI Manual
5
ISDN Features
Primary Rate Interface (PRI) Installation
T1/PRI Interface PCB Switches
6
Switch
Name
Switch
Position
Result
SW100 1.5M(PI/T1) Connecting a PRI/T1 (1.544Mb/s) line.
2M (PRI/E1) Connecting a PRI/E1 (2.048Mb/s) line.
SW101 T T-Bus Connection
S S-Bus Connection
0
12
0
12
12
12
1 2 3 4
1 0
O N
1 2 3 4
1
0
O N
1 2 3 4
1 0
O N
0
1 2 3 4
1 0
O N
0
PRI (1.544Mb/s)
T1 (1.544Mb/s)
PRI (2.048Mb/s)
E1 (2.048Mb/s)
SW3
(4 bit dip
switch)
SW3
(4 bit dip
switch)
(Cont’d)
3
3
3
3
CN11 Normal Idle
Loop Used with Loop Back testing only.
Aspire ISDN PRI Manual
Primary Rate Interface (PRI) Installation

Connector Pin-Outs on T1/PRI PCB

12345678
RJ45 Cable Connector - CN3
S-Bus Connection
Pin No. Connection
1TA 2TB 3­4RA 5RB 6­7­8-
ISDN Features
RJ45 Cable Connector - CN3
T-Bus Connection
Pin No. Connection
1RA 2RB 3-
12345678
Network Interface Pinout for
the 8-Pin RJ48C Connector
Pin No. Connection
1 RxD (R1) 1 RxD (R) 2 RxD (T1) 2 RxD (T) 4 TxD (R) 4 TxD (R1)
For connection to T1
network: Use AT&T
Type ABAM cable or
equivalent (individu­ally-shielded twisted
pair, rated at 100 ohms
4TA 5TB 6­7­8-
Terminal Interface Pinout f or
the 8-Pin RJ48C Connector
Pin No. Connection
at 1 MHz).
Aspire ISDN PRI Manual
5 TxD (T) 5 TxD (T1) 3, 6 No Connection 3, 6 No Connection 7, 8 No Connection 7, 8 No Connection
7
ISDN Features
Primary Rate Interface (PRI) Installation

To install a T1/PRI Interface PCB:

1. Attach a grounded wrist strap to your wrist and a grounded metal object (such as CEU ground).
2. To remove the front cover, loosen the two front panel retaining screws. Slide the front cover to the right then pull straight out.
3. Set the run/block switch DOWN.
4. Make sure the SW100 switch on the T1/PRI Interface PCB is set to 1.5M (PRI/T1).
5. Set the SW101 dip switches on the T1/PRI PCB for either T-Bus or S-Bus mode.
6. Set the SW3 dip switches on the T1/PRI PCB for either PRI Mode or T1 Mode.
7. Plug the T1/PRI Interface PCB into any universal slot.
Note that the white PCB Pull Tab should always be positioned closest to the top of the cabinet.
8. Set the RUN/BLOCK switch UP.
With normal operation, the status LED will ash fast. If trouble was found during the self diag-
nostics routine, the status LED will ash slowly.
Once connected, the ISDN Layer Link Status LEDs will be on steady when the Layer link is
established. If there is no link, the LED will be off.
9. Connect the cable from the NT1 Network Termination cable to the CN3 connector on the T1/PRI PCB.
The CSU connects to the network through an 8-pin RJ45/RJ48 connector. With PRI Networking, a cross-over cable must be used on the master system’s T1/PRI PCB or CSU to the telco demarca­tion. If the systems are networked side by side and not through telco, then a straight-through cable is used.
10. Connecting a Satellite 931 CSU (P/N 85945): Connect the cable from the T1/PRI PCB to the ‘LOCAL EQUIPMENT’ connector on the
back panel of the CSU.
Using the 8-pin RJ48C-RJ48C modular cable that was shipped in the box with the Satellite 931 CSU, connect the cable to the ‘T1 NETWORK’ connector on the back panel of the CSU.
Connect the opposite end of the NETWORK cable to the telco connection.
11. Replace the cover and tighten the two captive screws on the right side of the cabinet cover.
8
Aspire ISDN PRI Manual
Satellite 931 CSU
Terminal Interface Pinout
for 8-Pin RJ48C Connector
Pin # Circuit Name
1 RxD data (R) 2 RxD data (T) 4 TxD data (R1)
5 TxD data (T1) 3, 6 No connection 7, 8 No connection
Primary Rate Interface (PRI) Installation
Figure 1: Satellite CSU Connection
1 2 3 4
SW2
O N
3 2 1 0
PRI Mode Enabled
1 2 3 4
O N
3 2 1 0
T1 Mode Enabled
Block Switch
Status LEDs
SW100 Switch
SW101 Switch
ISDN Features
Satellite 931 CSU
Network Interface Pinout
for 8-Pin RJ48C Connector
Pin # Circuit Name
1 RxD data (R1)
2 RxD data (T1)
4 TxD data (R)
5 TxD data (T) 3, 6 No connection 7, 8 No connection
Satellite 931
CSU
RJ48C-toRJ48C
Cable (ships with Satellite
931 CSU)
!
T1
NETWORK
RJ48
Jack
LOCAL (TI)
EQUIPMENT
Telco Line
See Pin-Out Information (For connection to T1 Network, use AT&T Type ABAM cable or equivalent) (individually-shielded twisted pair, rated at 100 ohms at 1 Mhz).
POWER INPUT: 24-48 VDC .2A MAX.
+V -V
Aspire ISDN PRI Manual
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ISDN Features
Primary Rate Interface (PRI) Installation
- For Your Notes -
10
Aspire ISDN PRI Manual

Primary Rate Interface (PRI), Answering Calls

ISDN Features
Primary Rate Interface (PRI), Answering Calls

Description

The system provides exible routing of incoming PRI calls to help meet the exact site requirements. This allows PRI calls to ring and be answered at any combination of system extensions. Many of the options available to incoming analog trunk calls are also available to incoming PRI calls.
Delayed Ringing
Extensions in a Ring Group can have delayed ringing for PRI trunks - just like other types of trunks. If the PRI trunk is not answered at its original destination, it rings the DIL No Answer Ring Group. This could, for example, help a secretary that covers calls for their boss. If the boss doesn’t answer the call, it rings the sec­retary’s phone after a programmable time.
Calling Name Delivery
If provided by the telco, and depending on the version of your system software, the system can support call­ing name delivery in the Facility Information Element. With this information available, display telephone users can see the name of the calling party.
Caller ID
With Caller ID enabled, the system will provide information for ISDN calls that do not contain the Caller ID information. If the Caller ID information is restricted, the telephone display will show “PRIVATE”. If the system is not able to provide Caller ID information because the telco information is not available, then the display will show “OUT OF AREA”.
SMDR Includes Dialed Number
The SMDR report can optionally print the trunk’s name (entered in system programming) or the number the incoming caller dialed (i.e., the dialed ISDN digits). This gives you the option of analyzing the SMDR report based on the number your callers dial. (This option also applies to a DID trunk as well.)
Calling Party Number Notication
The system can provide calling party number notication for outgoing ISDN calls. When a call is made on an ISDN line by an extension, the system will send the identication for the extension placing the call, if it’s programmed. If there is no Extension Calling Number assigned, the system will send the calling number for the ISDN trunk. If both the extension and trunk information is programmed, the extension information will be sent as it takes priority.
When the option for calling party subaddress is on, the extension number will be sent as the subaddress infor­mation. Both the calling party number and calling party subaddress are sent in a SETUP message as the calling party information element and a calling party subaddress information element. Allow the system to send the subaddress by setting the following programs: 10-03-05=1, 15-01-04=1, 20-08-13=1, 21-13-01=enter number to be sent.
Calling Line Identication Presentation
CLIP display available with software 1.02+.
A Class of Service option has been added which can be used to allow the Calling Party Number IE in the Setup Message.
Calling Party Allowed or Prevented for Extension The system allows the Calling Party Number for outgoing ISDN calls based on the extension’s set up in Pro-
gram 15-01-04 : Basic Extension Data Setup - ISDN Caller ID. If this option is to be enabled, then it must also be enabled for the BRI or PRI PCB in 10-03-05 : PCB Setup - CLIP Information.
Aspire ISDN PRI Manual
Calling Party allowed for extension with software 1.04+.
11
ISDN Features
Primary Rate Interface (PRI), Answering Calls
How the Telco Handles PRI Trunks
In many cases, the telco will route an incoming PRI call to any of the available 23 circuits on the PRI PCB. This makes it difcult to determine the type of call by the trunk that is ringing. It also prevents using Direct Inward Lines to route incoming calls, since any call sent to the PRI PCB can appear on any circuit. During programming, set up all trunks on the same PRI PCB in the same way. Refer to Programming below.
To provide more precise routing of PRI trunks, set up PRI Direct Inward Dialing (DID). With DID, the sys­tem uses the last three or four digits of the Called Number Information Element to route an incoming call via the system’s DID translation tables. When programming PRI trunks for DID, refer to the Aspire Software Manual (P/N 0893200) for additional DID programming.
In addition, in areas where ISDN is not uniformly implemented, many ISDN calls may route to the 3.1 Khz Audio Ring Group. This can occur if the telco automatically designates a call as 3.1 KHz when it is from a non-ISDN telephone. To provide uniform treatment of incoming PRI calls, consider having the Ring Group assignments for both normal PRI calls and 3.1KHz Audio calls. Refer to Programming below for more information.
How the Telephone System Handles PRI Trunks
The Channel ID of an incoming SETUP message on a PRI line is related to the trunk group number. The system will create the trunk line number as the lowest trunk port number in the range of the same trunk group related to the channel number of the Channel ID information element of an incoming call’s SETUP message.
For example, referring to the chart below, the system translates the call as being trunk port 4.
Trunk
Number
Trunk
Group
Channel
Number
111 212 313 424 525 626<--- Incoming Call 727 858
. . . 23 . . . 5 . . . 23

Conditions

PRI requires the installation of a T-Serve II CSU (P/N 85950) or Quad Datasmart DSU (P/N 85956).
Consult your sales representative for more information.
All 23 circuits on the PRI PCB must be identically programmed since any call sent to the PRI PCB can appear on any circuit.

Default Setting

Once set, PRI trunks ring extension 301 and ash at all other extensions just like other trunk calls.
12 Aspire ISDN PRI Manual
ISDN Features
Primary Rate Interface (PRI), Answering Calls

Programming

Start
In 10-03-01, determine the mode of the PRI PCB (0=not set, 1=T-Bus, 2=S-Bus, 3=Network Mode (leased),
4=Network Mode (interconnected), 5=Network Mode (interconnected, fixed layer 1=NT), 6=S-Point.
In 10-03-03, enter '0'. Is the CRC Multi-Frame (CRC4) used? In 10-03-03, enter '1'.
In 10-03-08,
enter '0'.
In 10-03-10, set the system as
either the slave (0) or
master (1) system.
No Yes
In 10-03-04, select the Layer 3 timer type (1-5). The timer value is
set up in Program 81-06 (T-Bus) and 82-06 (S-Bus).
In 10-03-06, determine the length of cable used to connect from the CSU to
the PRI PCB (0=0-40m, 1=40-81m, 2=81-122m, 3=122-162m, 4=162-200m).
In 10-03-07, select the number of DID digits to be received (0-4).
Enblock Overlap
Yes
(S-Point Only)
Is the Dial Sending Mode
Enblock or Overlap Sending?
Is the system networked?
No
In 10-03-08,
enter '1'.
In 10-03-09, select either
Keypad Facility (0) or
Called Party Number (1) for
the dial information element.
In 10-03-11, set the
system ID number (0-50).
In 10-03-14,select the service protocol to be used
(0=keypad facility, 1=specified protocol for Aspire).
In 10-03-12, select to use either
short-haul (0) or long-haul (1).
In 10-03-13, select the loss-of-
signal detection limit.
Continued on
the following
page.
Aspire ISDN PRI Manual ◆ 13
ISDN Features
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
Continued from the
previous page.
In 14-05-01, assign PRI lines
to trunk groups (determines available
channels for PRI lines).
In 21-01-03, enter the
interval for the trunk
interdigit timer.
In 20-19-04, set the
timer to '0'.
In 20-09-03, set the
extension's COS to '0'.
In 20-13-23, set the
extension's COS to '0'.
No
No
No Yes
Is the amount of time the system
waits before placing the call in a
talk state sufficient?
Yes
Do you wish to have the Caller ID
Name displayed for incoming calls?
Should the sub-address
ID be displayed for
incoming calls?
Should an extension
be able to display the
reason why a call is
transferred to it?
Yes
YesNo
In 20-19-04, set the timer to at least '10'
seconds.
In 20-09-03, set the
extension's COS to '1'.
In 20-13-23, set the
extension's COS to '1'.
Define the extension's
Class of Service in 20-06-01.
In 35-02-16, enter '0' to
Is SMDR used?
No
Continued
on next
page.
Yes
print the trunk name
assigned in 14-01-01 or
enter '1' to print the
received dialed number.
14 Aspire ISDN PRI Manual
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
ISDN Features
Continued from the
previous page.
In 22-02-01, enter 0. Yes No
In 22-05-01, assign all the trunks on a
PRI PCB to the same Ring Group.
In 14-07-01 and 15-06-01, set up the trunk
In 22-04-01, do not
assign extension to PRI
trunk's Ring Group.
In 14-01-01, assign names to trunks to
In 22-01-04,
enter 0.
Should all PRI
Trunks ring the same
extensions?
Access Maps for PRI trunks.
Should extension
ring for incoming
calls on PRI trunk?
make identification easier.
Do you want unanswered PRI calls to reroute if
unanswered?
YesNo
RerouteDo not reroute
In 22-02-01, enter 3.
Refer to the
Aspire Software
Manual for DID
programming.
In 22-04-01, assign extension
to PRI trunk's Ring Group.
For each extension in the Ring
Group, in 22-06-01, enter '1' for
each time mode when the
extension should ring.
In 22-01-04, enter
the DIL No Answer
Time (>0).
In 22-08-01, enter the no-
answer Ring Group for unanswered PRI calls.
In 22-04-01, assign extension
to PRI trunk's Ring No
Answer Ring Group.
Continued on
the following
page.
For each extension in the Ring
Group, in 22-06-01, enter '1' for
each time mode when the
extension should ring.
Aspire ISDN PRI Manual ◆ 15
ISDN Features
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
Continued from the
previous page.
If a PRI call rings longer
than a specified interval,
In 22-01-02, enter 0. YesNo
should the ring cadence
change to a unique
"alarm" sound?
Do you want to change the
way PRI calls ring
telephones?
Yes
In 22-01-02, Enter 1.
Also, set the interval in
22-01-03.
Change the Ring Tone
Range in 22-03-01 and
15-02-02 the tones within
each range in 82-01-01
and the ring
cadence in 20-15-01.
In 10-08-01, enter 0
to disable pre-ringing
for trunk calls.
Adjust the CODEC Gain
in 14-01-02 (transmit)
and 14-01-03 (receive).
Consider using loop keys,
Multiple Directory Numbers, or
Ring Groups for PRI trunks
instead of line keys.
Wait for
ring cycle
Trunks
No
For ringing extensions,
should extension ring
when line key starts
flashing or wait for the
system ring cycle?
Do you want to adjust the gain
(volume) for trunks?
No
Do you want line keys or loop
keys for incoming PRI trunks?
When line
key flashes
Yes
In 10-08-01, enter 1
to enable pre-ringing
for trunk calls.
In 15-07-01, program
function keys as line keys
(*01), loop keys (*05) or
line group keys (*02).
No
Stop
16 Aspire ISDN PRI Manual
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
10-03-01 : PCB Setup - ISDN Line Mode
Setup and conrm the Basic Conguration data for each PCB. This program selects the ISDN Line Mode: 0=Not set, 1=T-Bus, 2=S-Bus, 3=Network Mode (Leased Line), 4=Network Mode (Intercon­nected Line), 5=Network Mode (Interconnected Line, Fixed Layer 1=NT), 6=S-Point (Leased Line). The option selected here determines the clock source for a networked system. With option 3, telco sends the clock to the master and slave systems. With option 4, the master system sends the clock to telco which then sends the clock to the slave system (with no telco, the master system sends the clock directly to the slave system). With option 5, the master and slave systems both send the clock to telco.
Default Setting: T-Bus (1).
10-03-02 : PCB Setup - Logical Port Number
Setup and conrm the Basic Conguration data for each PCB. This program displays the start port number of a PRI line. Thirty logic ports are automatically assigned to a PRI line (T-Bus = 1-200, S-Bus = 1-256).
Default Setting: (0).
10-03-03 : PCB Setup - CRC Multi-Frame (CRC4)
Setup and conrm the Basic Conguration data for each PCB. This program determines whether or not the CRC Multi-Frame (CRC4) is used (0=off, 1=on).
Default Setting: Off (0).
10-03-04 : PCB Setup - Layer 3 Timer Type
Setup and conrm the Basic Conguration data for each PCB. This program selects the Layer 3 timer type (1-5). Each timer value of Layer 3 is set up for each type in Program 81-06 (T-Bus) and Program 82-06 (S-Bus).
Default Setting: Layer 3 Timer Type (1).
10-03-06 : PCB Setup - Length of Cable
Setup and conrm the Basic Conguration data for each PCB. Select the length of cable to be used (0=0-40m, 1=40-81m, 2=81-122m, 3=122-162m, 4=162-200m).
Default Setting: Cable Length 40-81m (1).
10-03-07 : PCB Setup - S-Point DID Digits
Setup and conrm the Basic Conguration data for each PCB. This program selects number of DID digits to be received (0-4).
Default Setting: Number of DID Digits (0).
10-03-08 : PCB Setup - Dial Sending Mode
Setup and conrm the Basic Conguration data for each PCB. Select either enblock or overlap sending (0=Enblock Sending, 1=Overlap Sending).
Default Setting: Enblock Sending (0).
10-03-09 : PCB Setup - Dial Information Element
Setup and conrm the Basic Conguration data for each PCB. If Overlap Sending is selected in Pro­gram 10-03-08, select either Keypad Facility (0) or Called Party Number (1) for the dial information element.
Default Setting: Keypad Facility (0).
10-03-10 : PCB Setup - Master/Slave System
Setup and conrm the Basic Conguration data for each PCB. If the system is networked, set the sys­tem as either the slave (0) or master (1) system.
Default Setting: Slave System (0).
ISDN Features
Aspire ISDN PRI Manual ◆ 17
ISDN Features
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
10-03-11 : PCB Setup - Networking System Number
Setup and conrm the Basic Conguration data for each PCB. If the system is networked, dene the system number (0-50).
Default Setting: System Number (0).
10-03-12 : PCB Setup - Short/Long Haul
Setup and conrm the Basic Conguration data for each PCB. Select either short-haul (0) or long-haul (1).
Default Setting: Short-Haul (0).
10-03-13 : PCB Setup - Loss-of-Signal Detection Limit
Setup and conrm the Basic Conguration data for each PCB. Select the loss-of-signal detection limit. In short-haul mode: 0=0.91V, 1=0.74V, 2=0.59V, 3=0.42V, 4=0.32V, 5=0.21V, 6=0.16V. 7=0.10V. In long-haul mode: 0=1.70V, 1=0.84V, 2=0.84V, 3=0.45V, 4=0.45V, 5=0.20V, 6=0.10V, 7=not defined.
Default Setting: 0.91V (0).
10-03-14 : PCB Setup - Service Protocol for S-Point
Setup and conrm the Basic Conguration data for each PCB. Select the service protocol to be used (0=keypad facility, 1=specied protocol for Aspire).
Default Setting: Keypad Facility (0).
10-08-01 : Pre-ringing Setup
Enable (1) or disable (0) pre-ringing for outside calls. Refer to the Aspire Software Manual for more information.
Default Setting: Pre-ringing disabled (0).
14-01-01 : Basic Trunk Data Setup - Trunk Names
Assign names to trunks to make identifying incoming calls easier. Keep in mind that with certain telco’s you may not be able to correlate the type of PRI call with specic trunk.
Default Setting: Trunk names are the same as the line number (ex: Line 001).
14-01-02 : Basic Trunk Data Setup - Transmit CODEC Gain Type
If required, adjust the transmit CODEC gains for each trunk.
Default Setting: 1 (0 dB transmit gain)
14-01-03 : Basic Trunk Data Setup - Receive CODEC Gain Type
If required, adjust the transmit CODEC gains for each trunk.
Default Setting: 1 (0 dB receive gain)
14-05-01 : Trunk Groups
Assign the PRI trunks to trunk groups. This determines the channels available for PRI lines.
Default Setting: All trunks assigned to Trunk Group 1.
14-07-01 : Trunk Access Map Setup
Set up Trunk Access Maps (200) for PRI trunks. You must also assign extensions to Trunk Access Maps in Program 15-06-01. Note that for incoming calls, Ring Group programming overrides Access Map programming. See How the Telco Handles PRI Trunks on page 12 for more.
Default Setting: All trunks in Access Map 1 have full access (7). All trunks in the other Access
Maps have no access (0).
18 Aspire ISDN PRI Manual
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
15-02-02 : Multi-Line Telephone Basic Data Setup - Trunk Ring Tone
Use this option to change the ringing pitch of incoming trunk calls to keysets.
Default Setting: Midrange (2)
15-06-01 : Trunk Access Map for Extensions
Assign Trunk Access Maps (200) to extensions. You must set up the Trunk Access Maps in Program 14-07-01. See How the Telco Handles PRI Trunks on page 12 for more.
Default Setting: All extensions use Access Map 1.
15-07-01 : Programmable Function Keys
To ha ve incoming PRI calls ring specific k eys, assign trunks to line keys (*01 + line # [001-200]). You can also have loop keys (code *05) and Trunk Group keys (code *02 + Trunk Group).
Default Setting: Function keys 1-12 are line keys for trunks 1-12.
20-06-01 : Class of Service for Extensions
Assign a Class of Service (1-15) to an extension.
Default Setting: Extension 301 has COS 15. All other extension have COS 1.
20-09-03 : Class of Service Options (Incoming Call Service) - Sub-Address Identication
Enable (1) or disable (0) the telco’s ability to display the sub-address identication.
Default Setting: ISDN Sub-Address Identication disabled (0).
20-13-23 : Class of Service Options (Supplementary Service) - Display the Reason for Transfer
Enable (1) or disable (0) an extension’ s ability to display the reason (Call Forward, Busy, No Answer or DND) a VRS, DID, DISA, or ISDN call is being transferred to their extension.
Default Setting: No reason is displayed (0).
20-15-01 : Ring Cycle Setup - Normal Incoming Call on Trunk
Use this option to change the way calls ring the telephones. Keep in mind that changing this option affects all types of trunk calls - not just PRI calls.
Default Setting: Outside calls ring keysets with a short ring followed by a pause (3).
20-19-04 : System options for Caller ID - Wait Facility IE Timer
This option sets how long the system will wait for the Caller ID name (0-64800 seconds). If set to “0” no name is provided.
Default Setting: 10 seconds.
21-01-03 : System Options for Outgoing Calls - Trunk Interdigit Time (External)
Set the amount of time the system must wait before placing the call in a talk state (call isn't timed until then, Voice Over and Barge-In are not allowed until after timer expires) (0-64800 seconds).
Default Setting: Trunk Interdigit = 5 seconds.
22-01-02 : System Options for Incoming Calls - Incoming Call Ring No Answer Alarm
Enable (1) or disable (0) the Incoming Call RNA Alarm. If enabled, the ring cadence will change for a call that rings longer than the interval set in Program 22-01-03.
Default Setting: Incoming Ring No Answer Alarm disabled (0).
22-01-03 : System Options for Incoming Calls - Ring No Answer Alarm Time
Set the Ring No Answer Alarm interval (0-64800 seconds). If a trunk rings a keyset longer than this interval, the system changes the ring cadence, if enabled in 22-01-02.
Default Setting: Ring No Answer Alarm Time = 60 seconds.
22-01-04 : System Options for Incoming Calls - DIL No Answer Recall Time
If an incoming trunk call rings longer than this interval, it reroutes to the Ring Group set in Program 22-08.
Default Setting: DIL No Answer Time disabled (0). Calls do not reroute.
ISDN Features
Aspire ISDN PRI Manual ◆ 19
ISDN Features
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
22-02-01 : Incoming Call Trunk Setup
Use this option to set the service type for PRI trunks using. Enter 0 (for normal operation) or 3 (to have the PRI trunk use the DID tables and route on the last three digits a caller dials). There is one item for each Night Service Mode.
Default Setting: All trunk service types set for normal (0).
22-03-01 : Trunk Ring Tone Range
Assign Ring Tone Ranges to trunks. Customize the tones within each Ring Tone Range in Program 82-
01. Trunks ring extensions according to the Ring Tone Range selected in 22-03 and the user settings made with Service Code 820. You may want your ISDN trunks to ring with a unique ring tone.
Default Setting: Pattern 0.
22-04-01 : Incoming Extension Ring Group Assignment
To have PRI trunks ring extensions, use this program to assign extensions (up to 32 max.) to Ring Groups (1-100). You must also assign the PRI trunks to the Ring Groups in Program 22-05 below. See
How the Telco Handles PRI Trunks on page 12 for more.
Default Setting: All extensions are in Ring Group 1.
22-05-01 : Incoming Trunk Ring Group Assignment
To have PRI trunks ring extensions, assign trunks to Ring Groups (Ring Groups =1-100, 102 = In-Skin/ External Voice Mail, 103 = Centralized Voice Mail). Normally, you should assign a trunk on a PRI PCB to the same Ring Group. You must also assign extensions to Ring Groups in Program 22-04-01 above. See How the Telco Handles PRI Trunks on page 12 for more.
Default Setting: All trunks are in Ring Group 1.
22-06-01 : Normal Incoming Ring Mode
For each extension in the Ring Group assigned in 22-04-01, indicate if trunks should ring (1) or not ring (0).
Default Setting: All extensions ring.
22-08-01 : DIL/IRG No Answer Destination
If an incoming PRI trunk call rings longer than the DIL No Answer Time (Program 22-01-04), it routes to the Ring Group you specify in this option (Ring Groups=1-100, In-Skin/External Voice Mail = 102, Cen­tralized Voice Mail = 103).
Default Setting: Calls reroute to Ring Group 1 based on the timer in Program 22-01-04.
22-11-01 : DID Translation Table Number Conversion
Specify for each Translation Table entry (2000):
The digits received by the system (eight max.)
The extension the system dials after translation (24 digits max.)
The name that should show on the dialed extension’ s display when it rings (twelv e charac-
ters max.)
The Transfer Target-1 and 2
If the Transfer Targets are busy or receive no answer, those calls are transferred to the nal
transfer destination (Program 22-10).
Operation mode
20 Aspire ISDN PRI Manual
Primary Rate Interface (PRI), Answering Calls
Programming (Cont’d)
35-02-16 : SMDR Output Options, Trunk Name or Received Dialed Number
If SMDR is used, this option allows you to determine how the SMDR should print incoming calls on ANI/DNIS or DID trunks (0=print trunk port name assigned in Program 14-01-01, 1=print received dialed number). On ANI/DNIS trunks, if enabled, the DNIS digits can be printed instead of the trunk name. If a call is received on a DID trunk, the received number can be printed. If the received number is not in the DID Translation Table (Program 22-11-01), then no number is printed. On ISDN trunks, the called party number can be printed for DID’s, if desired.
Default Setting: Print Trunk Port Name (0).
82-01-01 : Incoming Ring Tone
Customize the incoming ring tone (the tones a user hears when a call rings an extension). Trunks ring extensions according to the Ring Tone Range selected in 22-03-01 and the user settings made with Ser­vice Code 820.
Default Setting: Refer to Program 82-01-01 in the Software Manual.

Related Features

ISDN Features
Direct Inward Dialing
Use DID to control the inbound routing of PRI trunks. With DID, the system will use the last three or four digits of the Called Number Information Element to route an incoming call via the DID translation tables. When programming PRI lines for DID, refer to the Aspire Software Manual (P/N 0893200) for further programming information.
Forced T runk Disconnect
This feature only works on analog trunk. ISDN trunks do not have the Forced T runk Disconnect a vailable.
Night Service
If enabled, an extension user can dial the Universal Answer code to pick up a ringing PRI trunk.
Transfer
Transferred calls on DISA, DID, ISDN trunks, or from the VRS can display the reason a call is being transferred (Call Forward, Busy, No Answer, or DND).

Operation

To answer an incoming trunk call:

1. Lift handset.
2. At keyset, press ashing line key.
If you don’t have a line or loop key for a PRI call ringing your phone, it rings an idle
CALL key. If you have Ringing Line Preference, lifting the handset answers the call.
Aspire ISDN PRI Manual ◆ 21
ISDN Features
Primary Rate Interface (PRI), Answering Calls
- For Your Notes -
22 Aspire ISDN PRI Manual

Primary Rate Interface (PRI), Placing Calls

ISDN Features
Primary Rate Interface (PRI), Placing Calls

Description

The system provides 23 high-speed state-of-the-art digital trunks on a double pair of wires.
!! Important !!
Primary Rate Interface (PRI) requires additional programming. Refer to
the Programming section for more information.

Conditions

PRI requires the installation of a CSU/DSU Unit and interconnecting cables. Consult with your sales representative for more information.

Default Setting

Once set, users can place calls over PRI trunks.
Aspire ISDN PRI Manual ◆ 23
ISDN Features
Primary Rate Interface (PRI), Placing Calls

Programming

Start
In 10-03-01, determine the mode of the PRI PCB (0=not set, 1=T-Bus, 2=S-Bus, 3=Network Mode (leased),
4=Network Mode (interconnected), 5=Network Mode (interconnected, fixed layer 1=NT), 6=S-Point.
In 10-03-03, enter '0'. Is the CRC Multi-Frame (CRC4) used? In 10-03-03, enter '1'.
In 10-03-08,
enter '0'.
In 10-03-10, set the system as
either the slave (0) or
master (1) system.
No Yes
In 10-03-04, select the Layer 3 timer type (1-5). The timer value is
set up in Program 81-06 (T-Bus) and 82-06 (S-Bus).
In 10-03-06, determine the length of cable used to connect from the CSU to
the PRI PCB (0=0-40m, 1=40-81m, 2=81-122m, 3=122-162m, 4=162-200m).
In 10-03-07, select the number of DID digits to be received (0-4).
Enblock Overlap
Yes
Is the Dial Sending Mode
Enblock or Overlap Sending?
Is the system networked?
No
In 10-03-08,
In 10-03-09, select either
Keypad Facility (0) or
Called Party Number (1) for
the dial information element.
enter '1'.
In 10-03-11, set the
system ID number (0-50).
In 10-03-14,select the service protocol to be used
(0=keypad facility, 1=specified protocol for Aspire).
In 10-03-12, select to use either
short-haul (0) or long-haul (1).
In 10-03-13, select the loss-of-
signal detection limit.
Continued on
the following
page.
24 Aspire ISDN PRI Manual
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