5.1.1 Configuration of Windows XP Pre-installed Model
FC-N21S of Windows XP pre-installed model has Microsoft Windows XP Professional installed at factory shipment to be automatically
booted at power-on.
The parameters are previously set to the factory defaults as shown in the table below. Accordingly, you may not enter them on booting of
FC-N21S.
Parameter Factory default
Owner FC-USER
Organization (Not set)
Computer name FCN21S-XXXXX
Value "XXXXX" in the computer name shows the lowest five digits of the product ID of Microsoft Windows XP Professional. For the
product ID, see the Microsoft Windows XP Professional license label pasted on the bottom of FC-N21S.
For how to change the computer name, see "Specify computer and workgroup names" in the Online Help of Microsoft Windows XP
Professional.
To change the owner or organization, see next subsection "5.1.1.1 Changing Owner and/or Organization by Modifying Registry" or provide
re-setup for Windows XP. For the re-setup, see "l5.1.2 Re-setup of Windows XP in FC-N21S of Pre-installed Model".
For the HDD installed in FC-N21S of pre-installed model, the first and second partitions (or system and remaining areas respectively) are
formatted at shipment from factory.
To change the format so as to assign the second partition (remaining area) to more than one drive, select [Start] → [Control Panel] →
[Performance and Maintenance] → [Administrative Tools] → [Computer Management] → [Disk Management] after the setup is
completed.
Capacity (1st HDD)
First partition Second partition
20GB (NTFS) Standard HDD: About 40GB (NTFS)
Wide temperature range HDD: About 20GB (NTFS)
Note that Windows XP installed in FC-N21S is not specified as an upgrading/downgrading product by
Microsoft.
5.1.1.1 Changing Owner and/or Organization by Modifying Registry
The registry has a variety of information required to operate Windows XP.
Changing the registry incorrectly may cause Windows XP to be started improperly. Change the registry with
sufficient care.
If Windows XP is not started or started improperly after change of the registry, reinstall Windows XP.
Be sure to change the registry before installing applications in FC-N21S. If the registry is changed after some
applications are installed, the changed registry may not be reflected on the versions of the applications.
However, Windows XP can operate normally.
Only symptoms such as shown by an example below may appear:
Ex: When organization and/or owner are changed after Microsoft Excel is installed,
Selecting [Control Panel] → [Organization/owner in System] causes the organization and owner after
registry change to be displayed.
The version information in the Help file of Excel indicates the organization and owner after registry
change.
(1) Registry change procedure
1. Start WindowsXP.
2. Click [Start] → [Run…], type "c:\windows\regedit.exe", and click [OK].
3. Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.
4. Click the following items and change the organization and/or owner.
Registered Organization
Registered Owner
5. Click [File] → [Exit] to exit the registry editor.
(2) Organization/owner check procedure
1. Start Windows XP.
2. Right-click [My Computer] and click [Property].
(3) Microsoft Windows XP Professional License Label (COA label)
FC-N21S of pre-installed mode has Last Known Good Configuration Microsoft Windows XP Professional license label (COA label)
pasted on the bottom of FC-N21S.
The label includes some important information including "Product ID". Take sufficient care on that label so that the label may not be
damaged, broken or peeled off.
The Microsoft Windows XP Professional license label (COA label) shall not be re-issued if it is damaged,
broken or peeled off.
Note: Because the COA label is partially transparent and not laminated, it seems to get a hole or be broken.
However, it does not indicate that the label is damaged. The transparent part of the label may have a
unique shape due to special processing to be different from others.
5.1.2 Re-setup of Windows XP in FC-N21S of Pre-installed Model
A
5.1.2.1
Re-setup
Re-setup can recover the damaged system of FC-N21S to the normal state.
However, files stored in the HDD are erased. In addition, it takes much time for re-setup. Check if re-setup is absolutely required before
starting the job.
(1) Situations requiring re-setup
Provide re-setup for the system in FC-N21S in the following situations:
1. Recovering system from trouble
−
At power-on, the power lamp goes on but Windows does not start.
−
One or more programs in the HDD do not operate.
−
System files in the HDD are erased unintentionally.
−
Repairing the system cannot solve problem.
−
Started Windows XP in the safe mode, but problem cannot be solved.
2. Changing settings of Windows
−
The settings of Windows are required to be recovered to the factory defaults.
3. Changing the settings of the HDD
−
The capacity of drive C is required to be changed.
−
The HDD is required to be configured with only a single partition.
The re-setup is to return the system in FC-N21S to that in the same state at shipment from factory based on the
data stored in the recovery CD-ROMs if the system is damaged.
The re-setup is also required after the configuration of the HDD is changed. It is because formatting (initializing)
the HDD causes the system to be erased.
(2) System repair procedure
The system can be repaired in either of the following two ways. The proper way is dependent on the system status. Try the simpler
method first in the order shown below:
1. Repair the system by using the [Last Known Good Configuration] menu.
2. Provide the system with re-setup by using the recovery CD-ROMs.
Notes on re-setup
Make a backup of data.
Some re-setup methods may erase all or a part of data you have created. For the re-setup methods, see
"5.1.2.2 Standard and Custom Re-setups".
Write down the settings of FC-N21S.
Re-setup returns all settings including network settings to the factory defaults.
To use FC-N21S with the same settings as the current ones after re-setup, write down the current settings of
FC-N21S.
Remove peripheral devices purchased separately from FC-N21S.
Provide re-setup under the condition that devices coming with FC-N21C are only connected to FC-N21S.
Peripheral devices purchased separately should be connected to FC-N21S after re-setup.
If a supervisor password is set, cancel the supervisor password or change the BIOS SETUP as follows:
Select [Security] → [Password on boot] → [Disabled].
For the supervisor password, see "4.4.1 Security".
Do not suspend re-setup.
After starting re-setup, be sure to complete it according to the procedure described in this guide. If
suspended, restart the re-setup from the beginning.
Install applications purchased separately after completion of re-setup.
ll applications purchased separately are also erased by re-setup. Install them after re-setup is completed.
5.1.2.2 Standard and Custom Re-setups
There are two re-setups, or standard and custom re-setups. The following describes five re-setup patterns.
For file systems NTFS, FAT32 and FAT16, click [Start] → [Help and Support]. (Searching with keyword such as "File System", you can
view the detailed information.)
(1) Standard re-setup
Every hard disk drive in FC-N21S can be returned to the factory default. Beginners and users unfamiliar with HDD should always
follow the procedure for re-setup.
(2) Custom re-setup
For re-setup of drive C only or change of the capacity of drive C, follow the procedure.
Select any of the following three procedures and go to Subsection "5.1.5 Custom Re-setup".
1. Re-setup of drive C only in the NTFS format.
Provide only drive C in the built-in HDD with re-setup in the NTFS format.
Drive D and the other drives are not formatted and the data in the drives is left as it is.
* The capacity of drive C is not changed.
2. Re-setup of entire HDD area to a single partition
Provide the entire area of the built-in HDD with re-setup to a single partition in the NTFS format. Drive C can have the maximum
capacity.
Data in the built-in HDD is erased completely. Be sure to make backup copy of the data.
3. Free re-setup of HDD area (re-setup by user setting)
Provide the area of the built-in HDD with re-setup to a combination of partitions of 5GB or larger in 1GB freely.
Data in the built-in HDD is erased completely. Be sure to back up the data.
5.1.3 Repairing System
The following describes the troubleshooting procedures when the system cannot be started normally due to change of system
configuration.
5.1.3.1
If starting Windows XP is disabled after some system change, the problem can be solved by using the configuration in the last normal
starting.
To use the configuration on the last normal starting, follow the procedure below:
Repairing System by Using Configuration in the Last Normal Starting
The configuration changes made after the last normal starting are all discarded.
If the system is started normally more than once after configuration change, the configuration before the change cannot be
recovered.
1. Start Windows XP being defected.
2. If message "For troubleshooting and advanced startup options for Windows, press F8." appears on the screen, press F8.
3. If [Windows Advanced Options Menu] appears, select [Last Known Good Configuration] and press Enter.
4. On the operating system selection menu, press Enter.
The [Hardware Profile/Configuration Recovery Menu] dialog box appears.
Any of the following options can be selected on the menu.
−
Hardware profile selection used at startup of this device
Switch configuration at previous normal startup
−
Reboot this device
−
System repair
−
5. To restart Windows XP in the configuration before occurrence of the problem, press L. Then press Enter.
Windows XP is started by using the configuration at the last normal starting.
5.1.3.2
The safe mode is a specific diagnostic mode intended to allow Windows to be started normally.
Follow the procedure below to start Windows in the safe mode:
Starting Windows XP in Safe Mode
1. Start Windows XP.
2. If message "For troubleshooting and advanced startup options for Windows, press F8." appears, press F8.
3. Select start option "Safe Mode" and press Enter.
Windows XP is started in the safe mode.
5.1.3.3
If using the safe mode or the configuration on the last normal starting cannot start Windows XP normally, use [System Restore] to repair
the system.
This method allows FC-N21S to be recovered to the previous state without discarding the personal data files.
To start [Restore System], click [Start] → [All Programs] → [Accessories] → [System Tools] → [System Restore].
Repairing System by Using [System Restore]
For details, click [Start] → [Help and Support] to see the information. (You can search with keyword "system repair" for the detailed
information to be viewed.)
5.1.4 Standard Re-setup
5.1.4.1 Repairing System by Using Recovery CD-ROMs
The Recovery CD-ROMs attached to FC-N21S can be used to recover the information stored in the HDD to factory defaults.
(1) Tools to be prepared
The following tools are required for re-setup by using the recovery CD-ROMs.
Prepare the following CD-ROMs attached to FC-N21S.
Recovery CD-ROMs (WinXP)
CD-R/RW with DVD-ROM drive (FC-CW002U)
In addition, the user name and computer name must be entered.
Define the names to be registered previously.
(2) Check items before re-setup
Be sure to return BIOS settings to the factory defaults if changed.
For how to return BIOS settings to the factory defaults, see "4.1.3 Loading the BIOS SETUP Defaults".
(3) Notes on re-setup
Do not connect or add peripherals including a printer or memory devices.
Before the re-setup is completed, any peripherals including a printer and extended memory devices should never be connected to
FC-N21S. If these peripherals are purchased concurrently with FC-N21S, first complete the setup of Windows XP to be followed
by connections and installations of the peripherals according to the user’s guides coming with the peripherals.
Do not turn off the power on the way.
Do not turn off the power in the middle of the setup. Setting the power switch to OFF or disconnecting the power cable in the
middle of the setup may cause a fault to occur. If the screen seems to stop on the way, the setup program may operate. This does
not indicate that the system is defected. Advance the operation according to the defined procedure without panic.
(4) System Restoration Procedure
1. Turn on the power of FC-N21S.
2. As soon as the power lamp goes on, insert "Recovery CD-ROM (WinXP) (First Disk)" into the CD-ROM drive.
3. If the following dialog box appears, press Enter.
4. If the following dialog box appears, select [標準再セットアップモード(強く推奨)] and press Enter.
5. Follow the direction on the dialog box to provide re-setup.
6. If the following message appears in the middle of the setup, insert the CD-ROMs in the ascending order of ordinal numbers and
For the subsequent steps, follow the directions on the dialog box.
Now the HDD is completely restored to the factory defaults.
Then provide re-setup for Windows XP.
(5) Re-setup of Windows XP
If the power of FC-N21S is turned on for the first time after system restoration by using the recovery CD-ROMs, the Windows XP
setup job including entry of your name is required. It takes about 30 minutes to complete the job.
1. Reboot FC-N21S after the system restoration job is completed. If the [Welcome to Microsoft Windows] screen appears, click
[Next].
2. The [The End User License Agreement] screen appears. Click the scroll button to read it thoroughly.
3. After reading, click [Yes, I accept]. Then click [Next].
Clicking [No, I don’t accept] disables the setup job to be started.
4. If the [Help protect your PC] dialog box appears, select [Not right now] and click [Next].
5. If the [What’s your computer’s name?] dialog box appears, enter any name in the name field.
−
The factory default of [Computer name] is "FCN21S-XXXXX" (XXXXX: lowest five digits of product ID).
The computer name can be changed later.
−
[Computer description] is empty at shipment.
−
6. Click [Next].
7. If the [What’s your Administrator password?] dialog box appears, enter a password in the password field.
The password field is empty at shipment.
−
The password is case sensitive.
−
The password can be changed later. The password entered here must be reentered in the re-setup job. Take note of the password
−
for remembrance.
8. Click [Next].
9. If message "Is this computer in a domain?" appears, select [Yes] or [No].
(The following describes the operation after you select [No].)
10. Click [Next].
11. Message "Checking your Internet connectivity" appears and then message "How will this computer connect to the Internet?"
appears.
12. Click [Skip].
13. Message "Ready to register with Microsoft" appears.
14. Select "No, not at this time" here.
15. Click [Next].
16. If message "Who will use this computer" appears, enter a user name.
−
Default user name: FC-USER
In this case, wait until the desktop screen appears, click [Finish] on the [Introduction to Windows XP] screen and click [Yes] on the
[Change System Settings Screen] screen to restart the system.
After re-booting, the [Welcome to the Found New Hardware Wizard] dialog box may appear.
If this occurs, provide proper settings in the following procedure:
1. If [Welcome to the Found New Hardware Wizard] appears, click " No, not this time " and then click [Next].
2. Click " Install the software automatically " and then click [Next].
Message " Please wait while the wizard installs the software …" appears.
3. If the [Completing the Found New Hardware Wizard] dialog box appears, click [Finish].
Now the operation is completed.
Now the re-setup of Windows XP is completed.
Because WindowsXP automatically recognizes USB keyboard and mouse, specific settings are not required.
In use of a USB keyboard, [Standard 101/102 –Key or Microsoft Natural PS/2 Keyboard] or [PS/2 Compatible
Mouse] may appear when you click [Start] → [All Programs] → [Accessories] → [System Tools] → [System
Information] and select [Components] → [Problem Devices] in the [System Information] dialog box. This is a
view-only problem. The USB keyboard can operate normally without any problems.
If the keyboard or mouse is reconnected, the key layout may be set improperly.
If so, see "(6) Notes on change to keyboard or mouse of different key layout" described below.
(6) Notes on change to keyboard or mouse of different key layout
If the current keyboard or mouse is changed to another one, the new keyboard or mouse may operate improperly. If so, change the key
layout of the keyboard in the following procedure:
1. Click [Start] → [Control Panel].
2. Click [Date, Time, Language, and Regional Options] and [Regional and Language Options].
3. Click [Details…] in [Text services and input languages] of the [Language] tab.
Note: If you find the desired keyboard layout in the list of installed services, go to step 8.
Click [Add] in [Installed services].
4. Select the language of the keyboard layout to be added from the [Input language:] list.
5. If [Keyboard layout/IME:] has only a single option, click the option.
If more than one options are available, open pull-down menu [Keyboard layout/IME:] and select the desired option from the list.
6. Click [OK].
7. Click the language of the used keyboard layout from the [Default input language] list.
8. Click [OK].
9. Click [OK].
5.1.4.2
Installing Attached Applications
Install attached applications with re-setup.
For the re-setup procedure, see "5.2 Installing Attached Applications".
5.1.4.3
Providing Settings Made after Purchase Again
Any settings made after purchase are discarded by re-setup. Provide the settings again.
Reconnect peripherals purchased separately if any and provide settings for the peripherals again. Also make network setting.
In addition, reinstall applications purchased separately and having been installed if any.
5.1.5 Custom Re-setup
g
The HDD can be restored to specified status by using the attached Recovery CD-ROMs.
5.1.5.1
Checking Items
(1) Tools to be prepared
The following tools are required for re-setup by using the recovery CD-ROMs.
Prepare the following CD-ROMs attached to FC-N21S.
Recovery CD-ROM (WinXP)
CD-R/RW with DVD-ROM drive (FC-CW002U)
In addition, the user name and the computer name must be entered.
Define the names to be registered previously.
(2) Check items before re-setup
Be sure to return BIOS settings to the factory defaults if changed.
For how to return BIOS settings to the factory defaults, see "4.1.3 Loading the BIOS SETUP Defaults".
(3) Notes on re-setup
Do not connect or add peripherals including a printer or memory devices.
Before the re-setup is completed, any peripherals including a printer and extended memory devices should never be connected to
FC-N21S. If these peripherals are purchased concurrently with FC-N21S, first complete the setup of Windows XP to be followed
by connections and installations of the peripherals according to the user’s guides coming with the peripherals.
Do not turn off the power on the way.
Do not turn off the power in the middle of the setup. Setting the power switch to OFF or disconnecting the power cable in the
middle of the setup may cause a fault to occur. If the screen seems to stop on the way, the setup program may operate. This does
not indicate that the system is defected. Advance the operation according to the defined procedure without panic.
5.1.5.2
System Restoration Procedure
1. Turn on the power of FC-N21S.
2. If the power lamp goes on, insert the first Recovery CD-ROM disk (WinXP) in the CD-ROM drive.
3. If the following dialog box appears, then press Enter.
4. If the following dialog box appears, select [カスタム再セットアップモード] and press Enter.
5. The followin
dialog box appears.
(1) [C ドライブのみを再セットアップ]
(2) [全領域を 1 パーティションにして再セットアップ]
(3) [ユーザ設定による再セットアップ]
(1) Re-setup of drive C only (NTFS)
If the HDD to be subject to re-setup has an unassigned area larger than drive C, re-setup of drive C only may be disabled.
If so, retain the unassigned area as a partition before selecting [C ドライブのみを再セットアップ].
1. If the following dialog box appears, select [C ドライブのみを再セットアップ] and press Enter.
2. If message "C ドライブに Windows XP を再セットアップします。よろしいですか?" appears on the dialog box, select
[Yes] and press Enter.
3. If the following message appears in the middle of the setup, insert the CD-ROMs in the ascending order of ordinal numbers and
For the subsequent steps, follow the directions on the dialog box.
If the [Welcome to Microsoft Windows] dialog box appears after restarting, then the following operation is the same as that for the standard
re-setup.
Perform the operation according to the description in "5.1.4.1 Repairing System by Using Recovery CD-ROMs".
5.1.6 "Microsoft Windows XP Service Pack 2"
正
The OS installed in FC-N21S of Windows XP pre-installed model is "Microsoft Windows XP Service Pack 2" (called Service Pack 2
below).
Service Pack 2 includes a set of update programs intended to improve or correct faults and problems found after the first supply of
Windows XP.
Addition/deletion
Do not delete Service Pack 2 from FC-N21S.
Some device drivers are only applicable to Service Pack 2. Thus, deleting Service Pack 2 may cause some
drivers to be operated improperly.
The latest and other information on Windows XP is provided on the following web site. Access the site
periodically.
http://www.microsoft.com/windowsxp/downloads/
修
5.2 INSTALLING ATTACHED APPLICATIONS
5.2.1 Fingerprint Authentication Utility
A set of installation software is saved in drive C and thus no CD-ROM drive is required.
(1) Overview
The fingerprint authentication allows the following features to be executed:
Logon to Windows and unlock the screen saver
Substituting for passwords of applications (protecting important files)
(2) Supporting OSs
Microsoft Windows XP, Japanese Ver. (SP2)
Microsoft Windows XP, English Ver. (SP2)
(3) Installation procedure
1. Start Windows.
2. Click [Start] → [Control Panel].
3. Double-click [Add or Remove Programs].
4. Click [CD or Floppy] on the [Add new Programs] tab.
5. If message "Install Program From Floppy Disk or CD-ROM, and then click Next." appears, click [Next].
6. Click [Browse…] and change the file type to [Program].
Specify "C:\WINXP\Fingerprint Sensor\autorun.exe" and click [Open].
7. The menu window appears. Click [Software Installation].
8. Follow the directions on the window. For details of installation, see "C:\WINXP\FingerprintSensor\doc\0411\Manual.pdf".
9. After the installation is completed, reboot FC-N21S.
Now the Fingerprint Authentication Utility is completely installed.
(4) Usage
To browse the following documentation file, Acrobat Reader 7.0 must be installed.
1. Start Windows.
2. Click [Start] → [Settings] → [Control Panel].
3. Double-click [Add or Remove Program].
4. Click [CD or Floppy] on the [Add new Programs] tab.
5. If message "Install Program From Floppy Disk or CD-ROM, and then click Next." appears, click [Next].
6. Click [Browse…], specify "C:\WINXP\Fingerprint Sensor\autorun.exe" and click [OK].
7. The menu dialog box appears. Click [Documentation].
8. Open "Manual.pdf" to check usages including the fingerprint registration procedure.
(5) Deletion procedure
1. Start Windows.
2. Click [Start] → [Settings] → [Control Panel].
Now the fingerprint authentication utility is removed completely.
Data saved in the biometric device (chip for fingerprint sensor) is not erased even if the built-in HDD is erased.
See "C:\WINXP\Fingerprint Sensor\doc\0411\Manual.pdf" to uninstall the fingerprint authentication utility in the
proper procedure.
5.2.2 Infineon Security Platform
A set of installation software is saved in drive C and thus no CD-ROM drive is required.
(1) Overview
Using Infineon Security Platform allows electronic mails and files to be encrypted and prohibited from being opened without
authentication password.
In addition, FC-N21S is equipped with a security chip called TPM (Trusted Platform Module) in its major part to store encryption
keys in the security chip. Thus, if only the HDD is withdrawn, the data in the HDD will not be read.
(2) Supporting OSs
Microsoft Windows XP, Japanese Ver. (SP2)
Microsoft Windows XP, English Ver. (SP2)
(3) BIOS setting procedure
Set BIOS in the following procedure.
To use the security chip, set supervisor and user passwords to restrict accessing to the BIOS SETUP Utility.
1. After power-on of FC-N21S, the BIOS start screen (with NEC logo displayed at the center) appears. If message "Press <F2> to
SETUP or Press <F12> to Network boot." appears, press F2.
2. After the BIOS SETUP Utility menu appears, select [Security].
3. Select [Security Chip Configuration] and press Enter.
4. Select [Security Chip] and press Enter.
5. Select [Enabled] and press Enter.
6. Item [Security Platform] appears. Select it and press Enter.
7. Select [Enabled] and press Enter.
8. Press F10 to open the [Save configuration changes and exit now?] dialog box. Select [Yes] and press Enter. An attempt is made
to restart BIOS.
9. After restarting, the [Physical Presence Operations] dialog box is opened.
10. Select [Execute] and press Enter to try to restart BIOS.
(4) Installation procedure
1. Start Windows.
Just after BIOS setting, the hardware add wizard requests driver installation. However, the driver can be
installed in the following procedure. you may cancel the hardware add wizard.
2. Click [Start] → [Settings] → [Control Panel].
3. Double-click [Add or Remove Program].
4. Click [CD or Floppy] on the [Add new Programs] tab.
5. If message "Install Program From Floppy Disk or CD-ROM, and then click Next." appears, click [Next].
6. Click [Browse…], specify "C:\WINXP\TPM\Setup.exe" and click [OK].
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