NEC Express5800-T110f-S, Express5800-R120f-1M, Express5800-R120d-2M, Express5800-R120d-1M, Express5800-R120d-1E Installation Guide

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Installation Guide (Windows)
Express Report Service (MG)
Chapter 1 General Description Chapter 2 Installation Chapter 3 Uninstallation Chapter 4 Appendix
EXPMG_E-IG-W-003-01-006
© NEC Corporation 2014
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Contents

Contents ................................................................................................................................................................. 2
Notations Used in This Document .......................................................................................................................... 3
Notations used in the text ............................................................................................................................... 3
Abbreviations of Operating Systems .............................................................................................................. 4
Trademarks ............................................................................................................................................................ 5
Warnings and Additions to This Document ............................................................................................................. 6
Latest editions ................................................................................................................................................ 6
Chapter 1 General Description ............................................................................................................................ 7
Introduction ........................................................................................................................................................ 8 1.
System requirements ......................................................................................................................................... 9 2.
Chapter 2 Installation ......................................................................................................................................... 10
Installation ........................................................................................................................................................ 11 1.
Opening Tool .................................................................................................................................................... 13 2.
2.1 Report Setting Tool ................................................................................................................................. 13
Opening report ......................................................................................................................... 13 2.1.1
To Stop service ........................................................................................................................ 19 2.1.2
Change of expiration data ........................................................................................................ 21 2.1.3
Setting for receiving information .............................................................................................. 23 2.1.4
2.2 NEC ESMPRO Manager (Ver. 6.00 or later) .......................................................................................... 27
Opening report ......................................................................................................................... 27 2.2.1
To Stop service ........................................................................................................................ 33 2.2.2
Change of expiration data ........................................................................................................ 35 2.2.3
Setting for receiving information .............................................................................................. 37 2.2.4
Chapter 3 Uninstallation .................................................................................................................................... 39
Uninstallation .................................................................................................................................................... 40 1.
Chapter 4 Appendix ........................................................................................................................................... 41
Definition file ..................................................................................................................................................... 42 1.
Note ................................................................................................................................................................. 46 2.
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Important
Indicates critical items that must be followed when handling the operating software.
Note
Indicates items that must be confirmed when handling the operating software.
Tips
Indicates information that is helpful to keep in mind.

Notations Used in This Document

Notations used in the text

In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings.
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Notations in this document
Official names of Windows
Windows Server 2012 R2 Widnows Server 2012 R2 Standard
Widnows Server 2012 R2 Datacenter
Windows Server 2012 Widnows Server 2012 Standard
Widnows Server 2012 Datacenter
Windows Server 2008 R2 Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise
Windows Server 2008 R2 Datacenter
Windows Server 2008
Windows Server 2008 Standard
Windows Server 2008 Enterprise
Windows Server 2008 Datacenter
Windows Server 2008 Foundation
Windows Server 2008 Standard 32-bit
Windows Server 2008 Enterprise 32-bit
Windows Server 2008 Datacenter 32-bit
Windows 8.1
Windows 8.1 Pro 64-bit Edition
Windows 8.1 Pro 32-bit Edition
Windows 8.1 Enterprise 64-bit Edition
Windows 8.1 Enterprise 32-bit Edition
Windows 8
Windows 8 Pro 64-bit Edition
Windows 8 Pro 32-bit Edition
Windows 8 Enterprise 64-bit Edition
Windows 8 Enterprise 32-bit Edition
Windows 7
Windows 7 Professional 64-bit Edition
Windows 7 Professional 32-bit Edition
Windows 7 Enterprise 64-bit Edition
Windows 7 Enterprise 32-bit Edition
Windows 7 Ultimate 64-bit Edition
Windows 7 Ultimate 32-bit Edition

Abbreviations of Operating Systems

Windows Operating Systems (OS) are referred to as follows.
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Trademarks

EXPRESSCLUSTER is a registered trademark of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Avago, LSI and LSI logo design are registered trademarks or trademarks of Avago Technologies.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
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Keep this document for future reference.

Warnings and Additions to This Document

1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.
2. This document is subject to change at any time without notice.
3. Do not make copies or alter the document content without permission from NEC Corporation.
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations.
6. The sample values used in this document are not the actual values.

Latest editions

This document was created based on the information available at the time of its creation. The screen images, messages and procedures are subject to change without notice. Substitute as appropriate when content has been modified.
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Express Report Service (MG)
General Description
This chapter explains Express Report Service (MG).
1. Introduction
2. System Requirements
Describes about the need environment of Express Report Service (MG).
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1.

Introduction

Read this document so as to gain an adequate understanding of the contents. The contents in this document are intended for users who fully understand features and operations of OS related to this utility. OS, or if there is any unclear point, see Windows online help.
This section explains necessary setup procedure to introduce Express Report Service (MG). Make sure to read through it before you use Express Report Service (MG). Registration to Express Report Service (MG) allows you to report automatically to Support Center on failure information (includes preventive maintenance information), and that can be sent via E-mail or modem or HTTPS. This service permits you to detect system troubles in advance and to maintain the computer promptly in case of trouble. Generally Express Report Service operates in conjunction with NEC ESMPRO Agent or NEC ESMPRO ServerAgentService. For this reason, NEC ESMPRO Agent or NEC ESMPRO ServerAgentService is indispensable to use the service, but if your server corresponds to a model to which NEC ESMPRO Agent or NEC ESMPRO ServerAgentService is not applicable, install Report Service (MG) to NEC ESMPRO Manager.
- The contract of hardware maintenance service for this computer or Express Report Service. For details of the contract, contact your dealer.
- When starting Express Report Service (MG).
˝Opening Key File˝, containing contract information, must be applied to the target server. ˝Opening Key File˝ is provided by Support Center upon our Opening preparation.
Concerning file presentation and file application, we offer you two methods of delivery as follows:
- Download via network
If you sign up Express Report Service (MG) for NEC Support Pack entry site or Customer
entry site, you can download the ˝Opening Key File ˝ after our preparation is done, following
after your application.
- Opening CD (or Opening FD)
If you sign up Express Report Service (MG) with an application form or a contract document enclosed with the product, we first look at your application. When our preparation of Opening
is done, ˝Opening CD (or Opening FD) ˝ with ˝Opening Key File ˝ is sent from Support
Center. Wait for a while after it follows a procedure for application.
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2.

System Requirements

Express Report Service (MG) requires the following hardware and software:
1) Hardware
- Memory 18.0 MB or more
- Free hard disk drive space 30.0 MB or more
- Modem (via Dial-up)
In regard to support modem, contact Support Center for details.
- Mail Server (via Internet mail)
SMTP is used as a protocol.
2) Software
- NEC ESMPRO Manager
- NEC ESMPRO Manager-supported OS
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Express Report Service (MG)
This chapter explains installation of Express Report Service (MG).
1. Installation
Installation
Describes about installation procedure of Express Report Service (MG).
2. Opening Tool
Describes about setting of installed Express Report Service (MG).
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Tips
If Autorun Menu does not launch, double-click ¥autorun¥dispatcher_64.exe from EXPRESSBUILDER. (32-bit : dispatcher.exe)
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Installation

Express Report Service (MG) must be installed after the installation of NEC ESMPRO Manager.
Start installing after the system starts completely. If installation is conducted right after the system startup, it may fail. Wait for a while and retry if the error message appears.
1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges.
2. Insert EXPRESSBUILDER into Optical disk drive.
EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function.
3. Click [Applications].
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Tips
Just a completion of setup does not get Express Report Service operative. This must be followed by ˝Opening ˝ with Opening Tool.
4. Click [Express Report Service (MG)] and then [Install].
5. Click [Next].
6. When installation end window appears, click [OK].
The installation completed. Installed Express Report Service (MG) becomes enabled after a restart of OS.
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2.
2.1
2.1.1

Opening Tool

Express Report Service (MG) comes into operative through ˝Opening ˝ after installation of Express Report Service (MG). ˝Opening˝ Start from Report Setting Tool or NEC ESMPRO Manager (Ver. 6.00 or later).

Report Setting Tool

Opening report
1. Click [Start] menu - [Report Settings].
Report Setting Tool starts.
2. Click [Tool] - [Express Report Service (MG)] - [Opening Tool].
Express Report Service (MG) Opening Tool starts. When no server is registered on operation window, following message is displayed. Opening Tool does not start.
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Tips
User System Code is allocated to a server. Select correct one.
3. Setup Report Opening CD (or FD) in an appropriate drive, and enter a drive name in ˝Location ˝, then click [Read].
When Report Opening CD (or FD) is read properly, following window is displayed.
Select a server name which corresponds to User System Code, then click [OK].
When you want to change the notification method to Opening report after, check the "Do Report Setting", perform the following steps.
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4. To modify content of Opening Information, click [Update Opening Information].
If you do not need to do it, skip this procedure and go onto next procedure.
5. Select [Opening file] and click [Next].
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