NEC Express5800 320Lb Windows User's Guide
N8800-048F/049F
NEC Express5800/320Lb/320Lb-R
User's Guide (Setup
)
2nd Edition
Updated 04-2005
856-123741-001-B
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is the
valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as
appropriate, reserve all patent, copyright and other proprietary rights to this document, including all
design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC product(s) discussed in this document are warranted in accordance with the terms of the
Warranty Statement accompanying each product. However, actual performance of each such
product is dependent upon factors such as system configuration, customer data, and operator control.
Since implementation by customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not warranted by NEC.
To allow for design and specification improvements, the information in this document is subject to
change at any time, without notice. Reproduction of this document or portions thereof without prior
written approval of NEC is prohibited.
Second Printing, January 2004
Copyright 2004
NEC Corporation
7-1 Shiba 5-Chome, Minato-Ku
Tokyo 108-8001, Japan
All Rights Reserved
Printed in Japan
Keep this User's Guide handy for quick reference when necessary.
SAFETY INDICATIONS
To use NEC Express5800 Series safely, follow the instructions in this User's Guide.
This guide explains components that pose a danger, types of dangers caused by failing to follow the
instructions, and actions taken to prevent them; such components are labeled warning.
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger dependin g on
the degree. These terms are defined as follows:
WARNING
CAUTION
This guide uses the following three types of symbols to give indications and precautions against a
danger. They are defined as follows:
Indicates that a failure to follow the instructions could cause a danger. Each image
symbolizes a particular type of danger. (Attention)
Indicates what you must not do. Each image symbolizes a particular type of
prohibition. (Prohibited actions)
Indicates what you must do. Each image symbolizes a particular type of action
necessary to avoid a danger. (Mandatory actions)
(Example)
High temperature.
Symbol indicating a prohibited
action (may not always be
indicated)
Term indicating a degree of danger
Indicates a danger that could lead to a death or serious injury.
Indicates a danger that could lead to a burn, other injuries or damage to
physical assets.
Symbol to draw attention
CAUTION
Immediately after the power-off, system components such as hard disk are
very hot. Wait the server to cool down completely before adding/removing
some component.
Description of a danger
Symbols and its descriptions used in this User’s Guide and warning labels are as follows:
Attention
Indicates a risk of an electric shock.
Indicates a risk of an injury due to heat.
Indicates a risk of catching your fingers.
Indicates a risk of a fire or smoke.
Indicates a general precaution or warning that are not defined herein.
Indicates a risk of losing eyesight due to laser beam.
Indicates a risk of an injury or damage to physical assets due to a hazardous material.
Prohibited actions
Indicates a general prohibition that is not defined herein.
Do not disassemble, repair, or modify the equipment. Otherwise, there is a risk of an
electric shock or fire.
Mandatory actions
Unplug the server. Otherwise, there is a risk of an electric shock or fire.
Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.
For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page
1-2.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
CE Statement
Warning: This is a Class A product. In residential environment, this product may cause radio
interference, in which case the user may be required to take adequate measures (EN55022).
NOTE: This product provides resistance against hardware faults with its redundant hardware
modules. However, this does not mean complete fault-tolerance is assured. For example,
there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry
or the interconnect backplane.
– The entire system is cut off from AC power.
Trademarks
NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC
Corporation.
Stratus is a registered trademark of Stratus Technologies Bermuda Ltd.
Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of
Microsoft Corporation in the United States and other countries.
Intel and Pentium are registered trademarks of Intel Corporation.
AT is a registered trademark of International Business Machines Corporation in the United States
and other countries.
VERITAS is a registered trademark of VERITAS Software Corporation in the U.S. and other
countries.
The VERITAS logo and VERITAS Volume Manager are trademarks of VERITAS Software
Corporation.
Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems
Incorporated.
Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.
Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtape are trademarks of
Quantum Corporation in the United States. QLogic and its logo are trademarks of QLogic
Corporation in the United States. Fast!UTIL is a trademark of QLogic Corporation in the United
States.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server
2003 Enterprise Edition operating system are called Windows Server 2003 for short. Microsoft
Windows 2000 Server operating system, Microsoft Windows 2000 Advanced Server operatin g
system and Microsoft Windows 2000 Professional operating system are called Windows 2000 for
short. Microsoft Windows NT Server network operating system version 3.51/4.0 and Microsoft
Windows NT Workstation operating system version 3.51/4.0 are called Windows NT for short.
Microsoft Windows Millennium Edition Operating System is called Windows Me for short.
Microsoft Windows 98 operating system is called Windows 98 for short. Microsoft Windows 95
operating system is called Windows 95 for short.
Names used with sample applications are all fictitious. They are unrelated to any existing product
names, names of organizations, or individual names.
Notes:
(1) No part of this manual may be reproduced in any form without prior written permission of
NEC Corporation.
(2) The contents of this manual are subject to change without prior notice.
(3) The contents of this manual shall not be copied or altered without prior written permission of
NEC Corporation.
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find
any part unclear, incorrect, or omitted in this manual, contact the sales agent where you
purchased this product.
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or
consequential damage arising from the use of this manual regardless of (4) above.
PREFACE
Welcome to the NEC Express5800/ft series.
NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided
by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to
instantaneously isolate the failed parts to assure non-stop running; operation will be moved
smoothly from one module to the other, minimizing damage to it. You can use this ft series in a
mission-critical system where high availability is required. By the use of Windows 2003 operating
system, it also provides outstanding openness for general-purpose applications, etc.
To make the best use of these features, read this User's Guide thoroughly to understand how to
operate NEC Express5800/ft series.
ii
ABOUT THIS USER'S GUIDE
This User's Guide helps a user to properly setup and use the product. Consult this guide when you
set up the product.
Keep this manual and the separate volume of User’s guide handy.
This User's Guide is intended for users who have a goo d kn owl e dge on the basic use of Wi nd ow s
operating systems and general I/O devices such as a keyboard and mouse.
How to Use This User's Guide
This guide explains the procedures you should perform before you begin system operation after you
purchased the product. Read the guide in order from Chapter 1. If you perform procedures
according to this guide, you will set up the product properly.
Chapter 3 describes how to install the operating system. Chapter 4 describes post-installa t i on
procedures. Chapter 5 explains how to troubleshoot if you canno t set up the product properly. Refer
to “SYSTEM REPAIR” on page 5-2 for details about system configurations and repairs of this
product. Refer to “TROUBLESHOOTING” on page 5-21 if you feel you failed to set up the
product.
See this User’s Guide for details of this product’s operation, and functions and operations of the
hardware and system.
Additional symbols
The following symbols are used throughout this User's Guide in addition to the caution symbols
describe at the beginning.
iii
IMPORTANT:
CHECK:
TIPS:
Important points or instructions to keep in mind when using the
server or software
Something you need to make sure when using the server of
software
Helpful information, something useful to know
iv
CONTENTS
SAFETY INDICATIONS................................................................................................................iii
PREFACE........................................................................................................................................vii
ABOUT THIS USER'S GUIDE.......................................................................................................ii
CONTENTS.......................................................................................................................................v
CHAPTER 1 BEFORE STARTING SETUP.....................................................................1-1
NOTES FOR SAFE HANDLING.................................................................................................1-2
Tower Model...............................................................................................................................1-2
Rack-mount Model......................................................................................................................1-4
PCI/CPU Modules.......................................................................................................................1-6
PRECAUTIONS FOR SAFETY ..................................................................................................1-7
General ........................................................................................................................................1-7
Use of Power Supply and Power Cord........................................................................................1-9
Installation, Relocation, Storage and Connection......................................................................1-10
Cleaning and Handling of Internal Devices...............................................................................1-12
During Operation.......................................................................................................................1-13
Rack-mount Model....................................................................................................................1-14
v
UNPACKAGING.........................................................................................................................1-15
Accessories................................................................................................................................1-15
Main unit ...................................................................................................................................1-15
CHAPTER 2 SETUP........................................................................................................2-1
INSTALLATION...........................................................................................................................2-2
Tower Model...............................................................................................................................2-2
Installation of Rack-mount Model...............................................................................................2-5
Connection...................................................................................................................................2-8
CHAPTER 3 WINDOWS SETUP.....................................................................................3-1
SWITCHING BOOT MONITORING FUNCTION ~CHANGING BIOS SETTINGS~........3-2
INSTALLING Windows Server 2003 ..........................................................................................3-7
Setup Flow...................................................................................................................................3-9
SETTING DUAL LAN CONFIGURATION.............................................................................3-28
SETTING DUAL DISK CONFIGURATION...........................................................................3-30
vi
SWITCHING BOOT MONITORING FUNCTION.................................................................3-33
CHAPTER 4 PROCEDURES AFTER COMPLETION OF INSTALLA TION................... 4-1
SETUP FOR FAILURE MANAGEMENT..................................................................................4-2
Setting Memory Dump (Debug Information)..............................................................................4-2
Setting Dr. Watson.......................................................................................................................4-6
Installing a Network Monitor.......................................................................................................4-7
INSTALLING MANAGEMENT UTILITIES............................................................................4-8
NEC ESMPRO Agent..................................................................................................................4-8
NEC ESMPRO Manager ...........................................................................................................4-18
NEC MWA................................................................................................................................4-18
BACKUP OF SYSTEM INFORMATION.................................................................................4-20
SETTING UP PCS ON A NETWORK......................................................................................4-21
CONFIRMATION OF THE ft CONTROL SOFTWARE VERSION....................................4-23
CHAPTER 5 TROUBLESHOOTING............................................................................... 5-1
SYSTEM REPAIR.........................................................................................................................5-2
Preparation.................................................................................................................................5-2
Starting up Recovery Console...................................................................................................5-4
Updating the System..................................................................................................................5-9
TROUBLESHOOTING...............................................................................................................5-17
Problems with NEC EXPRESSBUILDER............................................................................5-17
Problems with NEC Express5800 ft series Setup ......................................................................5-18
Chapter 1
Before Starting Setup
This chapter includes information necessary for proper and safe operation of the server, the main
unit and its accessories. Go through this chapter before you start setup of the produ ct.
1-2 Before Starting Setup
NOTES FOR SAFE HANDLING
The following section describes necessary information to use the product properly and safely.
Warning Labels
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks
(Do not remove or damage these labels).
If some label is missing, about to peel off, or illegible, contact your sales agent.
The figures below show locations of the labels on tower model and rack-mount model servers.
Tower Model
Label C
Label A
Label B
Label C
Label D
Label B
Label E
Label E
Label D
Before Starting Setup 1-3
Label A
Label B
Label C Label D
Label E
CAUTION
This unit uses multiple power supply cords.
Disconnect all power supply cords prior to
Servicing this system
1-4 Before Starting Setup
Rack-mount Model
Label A
Label C
Label B
Label E
Label D
Label A
Label B
Label C Label D
Label E
Before Starting Setup 1-5
CAUTION
This unit uses multiple power supply cords.
Disconnect all power supply cords prior to
Servicing this system
1-6 Before Starting Setup
PCI/CPU Modules
PCI Module
CPU Module
Label A
Label A
Label A
Before Starting Setup 1-7
PRECAUTIONS FOR SAFETY
This section provides precautions for using the server safely. Read this section carefully to ensure
proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described
in the previous section.
General
WARNING
Do not use the equipment in an operation where human lives are involved or
high reliability is required.
This equipment is not intended for use in controlling or use with facilities or
systems where human lives are involved or high reliability is required, inc luding
medical devices or nuclear, aerospace, transportation, and traffic control
facilities. NEC assumes no liability for any accidents or damage to physical
assets resulting from the use of this equipment in such systems or facilities.
Do not continue to use the equipment if you detect smoke, odor, or noise.
If the equipment emits smoke, odor, or noise, immediately flip off the POWER
switch, unplug the cord, and contact your sales agent. There is a risk of a fire.
Do not insert a wire or metal object.
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk
of an electric shock.
Do not use the equipment in an unsuitable place.
Do not install a server rack in an unsuitable environment.
Otherwise, other systems also may be affected, and the rack may fall over to
cause a fire or injuries. For details about installation environment and
quake-resistant engineering, see the attached manual or contact you sales
agent.
Do not install the equipment on a nonconforming rack.
Install the equipment on a 19-inch rack confirming to the EIA standard. Do not
use the equipment without a rack or install it on a nonconforming rack.
Otherwise, the equipment may not function properly, and there is a risk of
damage to physical assets or injuries. For suitable racks, contact your sales
agent.
1-8 Before Starting Setup
Prevent water or foreign objects from getting into the equipment.
Do not let water or foreign objects (e.g., pins or paper clips) enter the
equipment. There is a risk of a fire, electric shock, and breakdown. When such
things accidentally enter the equipment, immediately turn off the power and
unplug the cord. Contact your sales agent instead of trying to disassemble it
yourself.
Do not touch any damaged LCD.
The LCD on the server front contains a liquid harmful to the human body. If the
liquid leaked from the LCD accidentally gets in your mouth, immediately gargle
and see a doctor. If it accidentally gets on your skin or in your eye, rinse it with
water immediately for at least 15 minutes.
CAUTION
Use of Power Supply and Power Cord
Before Starting Setup 1-9
WARNING
Do not handle a power plug with a wet hand.
Do not plug/unplug a power cord with a wet hand. There is a risk of an electric
shock.
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
CAUTION
Do not plug the cord in a nonconforming outlet.
Use a wall outlet with specified voltage and power type. Otherwise, there is a
risk of a fire or current leakage.
Avoid installing the equipment where you may need an extension c ord. If the
cord that does not meet the power specifications, there is a risk of overheating
that could lead to a fire.
Do not plug too many cords in a single outlet.
If the rated current is exceeded, there is a risk of overheating that could lead to
a fire.
Do not plug the cord insecurely.
Insert the plug firmly into an outlet. Otherwise, there is a risk of heat or fire due
to poor contact. If dust settles on the slots and it absorbs moisture, there is also
risk of heat or fire. a
Do not use nonconforming power cords.
Use only the power cords that come with the product. If the rated current is
exceeded, there is a risk of a fire.
You also have to observe the following prohibitions to prevent damage to the
cords.
Do not pull on the cord.
Do not pinch the cord.
Do not bend the cord.
Keep chemicals away from the cord.
Do not twist the cord.
Do not place any object on the cord.
Do not bundle several cords.
Do not alter, modify, or repair the cord.
Do not staple the cord.
Do not use any damaged cord. (Replace it with a new one of the same
specifications. For replacement procedures, contact your sales agent.)
1-10 Before Starting Setup
Installation, Relocation, Storage and Connection
WARNING
Disconnect the power cord(s) before installing or removing the equipment.
Be sure to power off the equipment and unplug its power cords from the wall
outlet before installation/relocation. All voltage is removed only when the power
cords are unplugged.
Do not hold the front bezel to lift the equipment.
The equipment weighs around 70 kg (depending on its hardware configuration).
Do not hold the front bezel, or it may become detached, causing an injury. For
lifting and moving the equipment, remove the mounted modules from the main
unit and carry them separately. It takes at least two people to carry it; hold the
equipment firmly by its bottom.
Do not install the equipment in an unsuitable place.
Install the equipment in such a place as specified in this User's Guide. Avoid
the following, or there is a risk of a fire.
a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place
Be careful not to hurt your fingers.
Exercise great care not to hurt your fingers on the rail when you
mount/dismount the equipment into/from the rack.
CAUTION
Before Starting Setup 1-11
Do not connect any interface cable with the power cord of the server plugged to
a power source.
Make sure to power off the server and unplug the power cord from a power
outlet before installing/removing any optional internal device or
connecting/disconnecting any interface cable to/from the server. If the server is
off-powered but its power cord is plugged to a power source, touching an
internal device, cable, or connector may cause an electric shock or a fire
resulted from a short circuit.
Do not use any non-designated interface cable.
Use only interface cables designated by NEC; identify which component or
connector to attach beforehand. If you use a wrong cable or make a wrong
connection, there is a risk of short-circuit that could lead to a fire.
You also have to observe the following prohibitions about handling and
connecting interface cables:
Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the equipment with loose cable connections.
CAUTION
1-12 Before Starting Setup
Cleaning and Handling of Internal Devices
WARNING
Do not disassemble, repair, or alter the server.
Unless described herein, never attempt to disassemble, repair, or alter the
equipment. There is a risk of an electric shock or fire as well as malfunction.
Do not look into the CD-ROM drive
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside
while the system is on. A laser beam is invisible; if your eyes get exposed to it,
there is a risk of losing eyesight.
Do not detach a lithium battery yourself.
This equipment has a lithium battery. Do not detach it yourself. If the battery is
exposed to fire or water, it could explode.
When the lithium battery is running down and the equipment doesn’t work
correctly, contact your sales agent instead of disassembling, replacing or
recharging it yourself.
Disconnect the power plug before cleaning the server.
Make sure to power off the server and disconnect the power plug from a power
outlet before cleaning or installing/removing internal optional devices. Touching
any internal device of the server with its power cord connected to a power
source may cause an electric shock even of the server is off-powered.
Disconnect the power plug from the outlet occasionally and clean the plug with
a dry cloth. Heat will be generated if condensation is formed on a dusty plug,
which may cause a fire.
High temperature
Immediately after powering off the system, system components such as hard
disk may be very hot. Wait for the server to cool down completely before
adding/removing components.
Make sure to complete installation.
Firmly install all power cords, interface cables and/or boards. An incompletely
installed component may cause a contact failure, resulting in fire and/or smoke.
CAUTION
During Operation
Before Starting Setup 1-13
Do not pull out a device during operation.
Do not pull out or remove a device while it works. There is a risk of malfunction
and injuries.
Do not touch the fan.
While the equipment is on, be careful not to get your fingers or hair caught in
the cooling fan that is located in the back.
Do not touch the equipment when it thunders.
Unplug the equipment when it threatens to thunder. If it starts to thunder before
you unplug the equipment, do not touch the equipment and cables. There is a
risk of a fire or electric shock.
Keep animals away.
Animal’s waste or hair may get inside the equipment to cause a fire or electric
shock.
Do not place any object on top of the server.
The server may fall down to cause damage to physical assets.
Do not leave the CD tray ejected.
Dust may get in the equipment to cause malfunction. The ejected tray may also
become a cause of injuries.
Do not use a cellular phone or pager around the equipment.
Turn off your cellular phone or pager when you use the equipment. Their radio
waves may cause the equipment to malfunction.
CAUTION
1-14 Before Starting Setup
Rack-mount Model
CAUTION
Do not attempt to install the server yourself.
To avoid a risk of injuries, users should not attempt to install the equipment into
a rack. Installation should be performed by trained maintenance personnel.
< For Maintenance Personnel Only >
Do not remove and carry the equipment with modules mounted.
When you remove this product from the rack and carry it, remove all modules
that are mounted first.
Do not install the equipment in such a manner that its weight is imposed on a
single place.
To distribute the weight, attach stabilizers or install two or more racks.
Otherwise, it may fall down to cause injuries.
Do not assemble parts alone.
It takes at least two people to mount doors and trays to a rack. Otherwise, you
may drop some parts to cause a breakage or injuries.
Do not pull a device out of the rack if it is unstable.
Before pulling out a device, make sure that the rack is fixed (by stabilizers or
quake-resistant engineering).
Do not leave two or more devices pulled out from the rack.
If you pull out two or more devices the rack may fall down. You can only pull out
one device at a time.
Do not install excessive wiring.
To prevent burns, fires, and damage to the equipment, make sure that the rated
load of the power branch circuit is not exceeded. For more information on
installation and wiring of power-related facilities, contact your electrician or local
power company.
Before Starting Setup 1-15
UNPACKAGING
The following section describes necessary information to use the product properly and safely.
Accessories
This product is shipped with various accessories. See the attached list to make sure everything is
included and check the individual items. If some component is missing or damaged, contact your
sales agent.
Keep the accessories in a safe place. You will need them when you perform setup,
addition of options, or replacement of failed components.
To check NEC EXPRESSBUILDER components, see the attached list.
Be sure to fill out and mail the software registration card that is attached to your operating
system.
Make backup copies of included floppy disks, if any. Keep the origin al disks as the master
disks; use these copies in operation.
Improper use of an included floppy disk or CD-ROM may alter your system environment.
If you find something unclear, stop using them and contact your sales agent.
Main unit
Confirm the followings after you unpack the product
If your product has standard configurations, before you set up the main unit, attach
optional memory and CPU (for models which support additional CPUs) that you
purchased separately. See the separate volume of User’s Guide for details.
If your product has custom configurations of “build-to-order”, confirm that all optional
items you specified are installed.
1-16 Before Starting Setup
Chapter 2
Setup
This chapter describes the requirements to use the product properly and safely, the setup procedures
to make NEC Express5800/ft series ready for use, and ho w t o con nect peripherals.
2-2 Setup
INSTALLATION
This section describes installation of NEC Express5800/ft series.
Tower Model
IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask
maintenance personnel to install it.
Select a suitable site for tower model.
CAUTION
Observe the following instructions to use the equipment safely. Failure to follow
these instructions could cause a burn, injury, or damage to physical assets. For
details, see “NOTES FOR SAFE HANDLING” in Chapter 1.
Remove all modules before moving the equipment.
Do not install the equipment in non-designated places.
Close enough to connect the
mouse and the display.
Floor or a level
and robust desk or
table
Room that can maintain the following
conditions during operation:
Temperature: 10 to 35ºC
Humidity: 20 to 80% (non-condensing)
100V 120 V or 200V - 240
V parallel bi-polar power
outlet with grounding
Wall outlet within the
reach of supplied power
cord.
Clean and tidy room
Place having a space enough to fully open
the front bezel (The front bezel extrudes
about 50 mm from the right side of the
server when fully opened.)
UPS to prevent momentary voltage drop due to power
failure or lightning *
* Optional. UPS is recommended for best use of
features of ft server.
* It is recommendable to use the server in a room where
temperature can be kept between 15 and 25ºC.
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