NEC Express5800-120Li, Express5800-120Ri-2 User's Guide

NEC Express5800 Series

NEC ESMPRO Agent

User's Guide

12-2006

ONL-4156aN-COMMON-126-99-0612

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Since implementation by customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not warranted by NEC.

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their respective trademark owners.

Windows Server 2003 R2 stands for Microsoft® Windows Server™ 2003 R2, Standard x64 Edition operating
system, Microsoft® Windows Server™ 2003 R2, Enterprise x64 Edition operating system, Microsoft®
Windows Server™ 2003 R2, Standard Edition operating system and Microsoft® Windows Server™ 2003 R2,
Enterprise Edition operating system.

Windows Server 2003 stands for Microsoft® Windows Server™ 2003, Standard x64 Edition operating system,
Microsoft® Windows Server™ 2003, Enterprise x64 Edition operating system, Microsoft® Windows Server™
2003, Standard Edition operating system, Microsoft® Windows Server™ 2003, Enterprise Edition operating
system, Microsoft® Windows Server™ 2003, Enterprise Edition for 64-bit Itanium-based systems and
Microsoft® Windows Server™ 2003, Datacenter Edition for 64-bit Itanium-based systems.

Windows XP stands for Microsoft® Windows® XP Professional operating system.

Windows 2000 stands for Microsoft® Windows® 2000 Professional operating system, Microsoft®

Windows® 2000 Server operating system and Microsoft® Windows® 2000 Advanced Server operating system.

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Contents

Chapter 1 Introducing NEC ESMPRO..............................................................................1

Functions and Features ....................................................................................................................1

Configuration................................................................................................................................... 2

System Requirements ......................................................................................................................3

Installation .......................................................................................................................................4

Chapter 2 Installing the NEC ESMPRO Agent.................................................................5

Instructions ......................................................................................................................................5

Installing the NEC ESMPRO Agent Software............................................................................... 10

IP Address Confirmation ........................................................................................................... 10

Chapter 3 Using the NEC ESMPRO Agent ....................................................................11

Accessing NEC ESMPRO Agent Settings..................................................................................... 11

Accessing Storage Settings............................................................................................................ 19

Information Collection...................................................................................................................23

NEC ESMPRO Agent Services .....................................................................................................24

Logging .....................................................................................................................................24

Appendix A..........................................................................................................................25

Note......................................................................................................................................25

About This Guide

The NEC ESMPRO monitors the configuration, failures, and performance of systems across a
network. This user's guide is intended for the system administrator and describes NEC ESMPRO
capabilities, installation, features, and use.

This manual is comprised of the following chapters.

 Chapter 1, Introducing NEC ESMPRO, describes NEC ESMPRO features, configuration

and system requirements.

 Chapter 2, Installing the NEC ESMPRO Agent, details the procedures for verifying

network settings and installing the NEC ESMPRO Agent software on remote servers
running Windows systems.

 Chapter 3, Using the NEC ESMPRO Agent, describes how to access the NEC ESMPRO

Agent, specify monitoring thresholds for the system, and interpret NEC ESMPRO Agent
services on Windows systems.

 Appendix A, Note

Chapter 1

Introducing NEC ESMPRO

NEC ESMPRO lets a system administrator manage remote servers across a network. NEC
ESMPRO monitors server hardware and software configurations, failures, and performance. With
log data collected by NEC ESMPRO, a system administrator can track long-term and short-term
performance, monitor server usage, create graphs to record trends, and check server failure rates.
The administrator can use the information collected to create more efficient data routing procedures
and optimize server usage.

FUNCTIONS AND FEATURES

NEC ESMPRO offers many functions and features for managing remote servers across a network.
These features help the system administrator perform daily system operation, system extension, and
transfer tasks. Some features of NEC ESMPRO Manager include:

 Hardware and software server configuration

– Hardware resources mounted in servers, such as the CPU, memory, disks, disk arrays,

and LAN boards.

– Software resources, such as operating system information and drivers running on each

server.

 Server failures

– On-screen real-time displays provide the system administrator with the failure type,

location, cause, and suggested corrective action.

– Failure data includes hardware failure information such as system board temperature,

memory failure, crashes, and software failure information.

 Performance

– NEC ESMPRO monitors server performance and displays server usage on the screen

and displays information, such as the rate of CPU load, memory usage, disk usage, and
LAN traffic. Usage threshold values can help the system administrator monitor and
prevent server overloads.

2 Introducing NEC ESMPRO

CONFIGURATION

NEC ESMPRO consists of a NEC ESMPRO Manager program that runs on a management
computer and a NEC ESMPRO Agent program that runs on servers to be managed.

 The NEC ESMPRO Manager collects hardware, software, and firmware information from

the NEC ESMPRO Agents connected to the network. The NEC ESMPRO Manager
displays NEC ESMPRO Agent information, failures, and error logs on the screen.

 The NEC ESMPRO Agent monitors server hardware, software, and firmware and

transmits the information over the network to the NEC ESMPRO Manager using SNMP.
The NEC ESMPRO Agent lets you view system settings and reset some NEC ESMPRO
thresholds locally.

Each managed server must have the NEC ESMPRO Agent installed and running. Using SNMP, the
NEC ESMPRO Agent sends data across the network to the NEC ESMPRO Manager, which collects
the server information.

In addition, when you install both IIS and the Web Component on the NEC ESMPRO Manager
computer, you can manage servers through the web browser.

The following figure shows a sample Manager/Agent Configuration.

Agent Agent

Manager + IIS + Web Component

Figure 1-1 Manager/Agent Configuration

Browser

Intranet / Internet

Browser

SYSTEM REQUIREMENTS

NEC ESMPRO requires the following hardware and software:

 NEC ESMPRO Agent Hardware

– This server

– Memory : 30.0MB of free memory

– Hard Disk space : 50.0MB

 NEC ESMPRO Agent Software (Windows)

– Operating System : Windows Server 2003 R2

Windows Server 2003 R2 x64 Editions

Windows Server 2003

Windows Server 2003 x64 Editions

Windows XP

Windows 2000

– Communications Protocol : TCP/IP (comes standard with respective OS)

Introducing NEC ESMPRO 3

– SNMP installed with a community defined

4 Introducing NEC ESMPRO

INSTALLATION

Install the NEC ESMPRO Agent software first. Doing so allows you to run the Autodiscover
function to collect NEC ESMPRO data as soon as the NEC ESMPRO Manager software is up and
running. If you add an NEC ESMPRO Agent after installing the NEC ESMPRO Manager software,
you can rerun Autodiscover or add the NEC ESMPRO Agent manually for proper monitoring.

For installation procedures, go to Chapter 2, Installing the NEC ESMPRO Agent.

Chapter 2

Installing the NEC ESMPRO Agent

Installing the NEC ESMPRO Agent software in Windows systems involves the following
procedures:

– Ensuring that the TCP/IP protocol and SNMP services are running.

– Configuring the SNMP Agent for NEC ESMPRO, including defining a community in

SNMP and specifying the Manager IP address.

– Installing System update.

– Installing the NEC ESMPRO Agent software on each server you want to monitor.

NOTE: Install the NEC ESMPRO Agent software on the servers

before installing the NEC ESMPRO Manager software. This makes
setup easier since it allows the NEC ESMPRO Manager to detect NEC
ESMPRO Agents that is installed and running.

INSTRUCTIONS

Follow these steps to install the NEC ESMPRO Agent software on each remote server you want to
monitor.

Verify that TCP/IP is running on the system as follows:

1. Press the "Start" button, highlight "Settings", and select "Control Panel".

2. Double click on the "Network Connections" icon.

3. Double click on "Local Area Connection".

4. Click on "Properties".

5. Look at the components checked in "This connection uses the following items:" Verify

that TCP/IP is installed.

Verify that SNMP is running on the system as follows:

1. Press the "Start" button, highlight "Settings", and select "Control Panel".

2. Double click on the "Administrative Tools" icon.

3. Double click on the "Services" icon.

4. Look at the service list.

Verify that SNMP Services is installed.

6 Installing the NEC ESMPRO Agent

If TCP/IP and SNMP Service are installed, go to the next section, "Installing the NEC ESMPRO
Agent Software".

If they are not installed, continue as follows.

Installing TCP/IP Protocol

Press the "Start" button, highlight "Settings", and select "Control Panel".

a)

b) Double click on the "Network Connections" icon.

c) Double click on the "Local Area Connection".

d) Click on "Properties".

e) Click on "Install".

f) From the "Select Network Component Type" dialog box choose "Protocol" and press

"Add…".

g) From the "Select Network Protocol" dialog box choose "Internet Protocol [TCP/IP]"

and press "OK".

h) Highlight "Internet Protocol [TCP/IP]" in the "This connection uses the following

items:" and click on "Properties". Set the following TCP/IP configuration parameters
in "General" tab:

– IP address

– Subnet mask

– Default gateway, if needed

NOTE: Do not check "Obtain an IP address automatically" on the IP

Address page since the NEC ESMPRO Manager already contains the
Agent's IP address.

Be careful that IP addresses and host names in the same network do not
overlap.

Installing SNMP Service

Press the "Start" button, highlight "Settings", and select "Control Panel".

a)

b) Double click on the "Add or Remove Programs" icon.

c) Click on the "Add/Remove Windows Components" button.

d) From the "Windows Components Wizard", choose "Management and Monitoring

Tools" and click the "Details…" button.

e) Check the "Simple Network Management Protocol" check box, and click the "OK"

button.

f) Click the "Next" button.

Configuring of SNMP Service

Press the "Start" button, highlight "Settings", and select "Control Panel".

a)

b) Double click on the "Administrative Tools" icon.

c) Double click on the "Services" icon.

d) Highlight "SNMP Service", select "Properties" from the "Action" menu. Set the

following SNMP configuration parameters in the "Traps" page:

– Community Name

– Trap Destinations

e) Set the following SNMP configuration parameters in the "Security" page:

– Accepted community names

– Accept SNMP packets from any host

NOTE: When "Accept SNMP packets from these hosts" is checked on

the "Security" page, please add the loop back IP address (127.0.0.1) in
addition to the hosts to be added.

When setting "Rights" of the "Accepted community names", please
select "READ_WRITE" or "READ_CREATE".

The NEC ESMPRO Agent needs to communicate with SNMP service
through the loop back IP address locally.

Installing the NEC ESMPRO Agent 7