NEC Express5800/E120g-M, EXP704, EXP705 Maintance Manual

Download

Page 1

NEC Express Server

Express5800 Series

Express5800/ E120g-M EXP704, EXP705

Maintenance Guide

Chapter 1 Maintenance

Chapter 2 Useful Features

Chapter 3 Appendix

10.113.01-104.02 April 2016

Page 2

Manuals

Express5800/E120g-M Maintenance Guide

Manuals

Manuals for this product are provided as booklets ( ) and electronic manuals ( ) in EXPRESSBUILDER.

Safety Precautions and Regulatory Notices

Describes points of caution to ensure the safe use of this server. Read these cautions before using this server.

Getting Started

Describes how to use this server, from unpacking to operations. See this guide first and read the outline of this product.

User’s Guide

Chapter 1: General Description Overviews, names, and features of server components

Chapter 2: Preparations Installation of additional options, connection of peripheral devices, and

suitable location for this server

Chapter 3: Setup System BIOS configurations and summary of EXPRESSBUILDER

Chapter 4: Appendix Specifications and other information

Installation Guide (Windows)

Chapter 1: Installing Windows Installation of Windows and drivers, and precautions for installation

Chapter 2: Installing Bundled

Software

Installation of NEC ESMPRO, Universal RAID Utility, and other bundled software

Maintenance Guide

Chapter 1: Maintenance Server maintenance and troubleshooting

Chapter 2: Useful Features The detail of system BIOS settings, RAID Configuration Utility, and

EXPRESSBUILDER

Chapter 3: Appendix Error messages and Windows Event Logs

Other manuals

The detail of NEC ESMPRO, Universal RAID Utility, and the other features

PDF

EXPRESSBUILDER

Page 3

Contents

Express5800/E120g-M Maintenance Guide

Contents

Manuals................................................................................................................................................................. 2

Contents ................................................................................................................................................................ 3

Conventions Used in This Document .................................................................................................................... 6

Notations used in the text ................................................................................................................... 7

Hard disk drive .................................................................................................................................... 7

Removable media ............................................................................................................................... 7

Abbreviations of Operating Systems (Windows) ................................................................................. 8

Trademarks ........................................................................................................................................................... 9

License Notification ............................................................................................................................................. 10

Warnings and Additions to This Document .......................................................................................................... 12

Latest editions ................................................................................................................................... 12

Chapter 1 Maintenance.................................................................................................................................... 13

Relocation and Storage .................................................................................................................................. 14

Daily Maintenance .......................................................................................................................................... 16

2.1

Checking and Applying Updates ................................................................................................ 16

2.2

Checking Alerts .......................................................................................................................... 16

2.3

Checking STATUS LED .............................................................................................................. 17

2.4

Backup ....................................................................................................................................... 17

2.5

Cleaning ..................................................................................................................................... 17

2.5.1

Cleaning the server ......................................................................................................... 18

2.5.2

Cleaning the tape drive ................................................................................................... 18

2.5.3

Cleaning the keyboard and mouse .................................................................................. 18

User Support................................................................................................................................................... 19

3.1

Maintenance Services ................................................................................................................ 19

3.2

Before Asking for Repair ............................................................................................................ 19

Collecting Failure Information ......................................................................................................................... 20

4.1

Collecting Event Logs ................................................................................................................ 20

4.1.1

Windows Server 2012 R2 / Windows Server 2012 .......................................................... 20

4.1.2

Windows Server 2008 R2 ................................................................................................ 22

4.2

Collecting Configuration Information .......................................................................................... 23

4.2.1

Windows Server 2012 R2 / Windows Server 2012 .......................................................... 23

4.2.2

Windows Server 2008 R2 ................................................................................................ 24

4.3

Collecting User-Mode Process Dump ........................................................................................ 24

4.4

Collecting Memory Dump ........................................................................................................... 24

Troubleshooting .............................................................................................................................................. 25

5.1

Problem at Powering On ........................................................................................................... 25

5.2

Problem at Starting EXPRESSBUILDER .................................................................................. 26

5.3

Problem of OS Installation ........................................................................................................ 28

5.4

Problem at Starting OS ............................................................................................................. 31

5.5

Problem of Windows STOP Error.............................................................................................. 32

5.6

Problem of RAID System .......................................................................................................... 32

5.7

Problem of Internal Devices and Other Hardware ..................................................................... 34

5.8

Problem of OS Operations ........................................................................................................ 36

5.9

Problem of EXPRESSBUILDER on Windows ........................................................................... 36

5.10

Problem of Bundled Software .................................................................................................. 37

5.11

Problem of Optical Disk Drive .................................................................................................. 38

5.12

Problem at Powering Off .......................................................................................................... 38

Windows System Recovery ............................................................................................................................ 39

6.1

Recovery of Windows Server 2012 R2 / Windows Server 2012 ............................................... 39

Page 4

Contents

Express5800/E120g-M Maintenance Guide

6.2

Recovery of Windows Server 2008 R2 ......................................................................................... 39

Resetting and Clearing the Server .................................................................................................................. 40

7.1

Software Reset ......................................................................................................................... 40

7.2

BMC Reset ............................................................................................................................... 40

7.3

Forced Shutdown ...................................................................................................................... 41

7.4

Clearing BIOS Settings (NVRAM) ............................................................................................. 42

System Diagnostics ........................................................................................................................................ 45

8.1

Test Items ............................................................................................................................... 45

8.2

Startup and Exit of System Diagnostics .................................................................................... 46

Offline Tools .................................................................................................................................................. 48

9.1

Starting Offline Tools ................................................................................................................. 48

9.2

Features of Offline Tools ........................................................................................................... 49

9.3

Console-less feature ................................................................................................................. 50

9.3.1

How to remotely control .................................................................................................. 50

9.3.2

Preparation ..................................................................................................................... 50

Chapter 2 Useful Features ............................................................................................................................... 51

System BIOS .................................................................................................................................................. 52

1.1

Starting SETUP ......................................................................................................................... 52

1.2

Parameter Descriptions ............................................................................................................ 52

1.2.1

Main ............................................................................................................................... 53

1.2.2

Advanced ........................................................................................................................ 55

1.2.3

Security ........................................................................................................................... 83

1.2.4

Server ............................................................................................................................. 87

1.2.5

Boot ............................................................................................................................... 93

1.2.6

Save & Exit ..................................................................................................................... 96

BMC Configuration ......................................................................................................................................... 97

2.1

Starting BMC Configuration........................................................................................................ 97

2.2

Server Configuration Utility Main Menu ...................................................................................... 98

2.3

EXPRESSSCOPE Engine 3....................................................................................................... 99

2.4

Setting BMC Configuration ....................................................................................................... 100

2.4.1

Network ......................................................................................................................... 101

2.4.2

User Management ......................................................................................................... 103

2.4.3

Mail Alert ....................................................................................................................... 105

2.4.4

SNMP Alert ................................................................................................................... 107

2.4.5

System Operation ......................................................................................................... 108

2.4.6

Miscellaneous ............................................................................................................... 109

2.5

Clear BMC SEL ........................................................................................................................ 110

2.6

Resetting BMC ......................................................................................................................... 110

2.7

Initializing BMC Configuration .................................................................................................. 111

2.8

ECO ......................................................................................................................................... 112

2.9

Initializing ECO Setting ............................................................................................................ 114

Flash FDD .................................................................................................................................................... 115

3.1

Notes on Using Flash FDD....................................................................................................... 115

3.1.1

Compensation for recorded data ................................................................................... 115

3.1.2

Handling Flash FDD ...................................................................................................... 115

3.1.3

Use in EXPRESSBUILDER ........................................................................................... 115

Power Control Feature .................................................................................................................................. 116

4.1

Supported OS .......................................................................................................................... 116

4.2

Notes on Using Windows Server 2008 R2 / 2012 / 2012 R2 .................................................... 116

RAID System Configuration .......................................................................................................................... 117

5.1

Running LSI Software RAID Configuration Utility ..................................................................... 117

5.1.1

Starting SETUP ............................................................................................................. 117

5.1.2

Advanced menu ............................................................................................................ 118

5.1.3

Quitting LSI Software RAID Configuration Utility ........................................................... 119

5.2

Menu Tree ................................................................................................................................ 120

5.3

Procedures for Using Configuration Utility ............................................................................... 123

5.3.1

Create/add configuration ............................................................................................... 123

Page 5

Contents

Express5800/E120g-M Maintenance Guide

5.3.2

Manual Rebuild ............................................................................................................. 139

5.3.3

Configure HotSpare ...................................................................................................... 141

5.3.4

Check Consistency ....................................................................................................... 145

5.3.5

Others ........................................................................................................................... 149

5.4

LSI Software RAID Configuration Utility and Universal RAID Utility ......................................... 150

5.5

Off-line Utility and Universal RAID Utility .................................................................................. 152

Details of EXPRESSBUILDER ..................................................................................................................... 154

6.1

Starting EXPRESSBUILDER ................................................................................................... 154

6.2

Menus of EXPRESSBUILDER ................................................................................................. 155

6.3

Utilities in EXPRESSBUILDER ................................................................................................ 158

6.4

CLI for EXPRESSBUILDER ..................................................................................................... 158

EXPRESSSCOPE Engine 3 ......................................................................................................................... 159

NEC ESMPRO .............................................................................................................................................. 160

8.1

NEC ESMPRO ServerAgentService (for Windows) ................................................................. 160

8.2

NEC ESMPRO Manager .......................................................................................................... 160

8.3

NEC ESMPRO Agent Extension .............................................................................................. 160

8.4

Server Configuration Utility ...................................................................................................... 160

8.5

NEC ExpressUpdate Agent ...................................................................................................... 160

NEC Product Info Collection Utility ............................................................................................................... 161

9.1

Usage (Windows) ..................................................................................................................... 161

10.

Universal RAID Utility ................................................................................................................................. 162

10.1

Creating Logical Drive of RAID 6 ........................................................................................... 162

11.

Express Report Service / Express Report Service (HTTPS)................................................................................ 163

12.

Express Report Service (MG) ..................................................................................................................... 164

Chapter 3 Appendix ....................................................................................................................................... 165

POST Error Message ................................................................................................................................... 166

List of Windows Event Logs .......................................................................................................................... 180

Accessing Data for Electric Power, Temperature, and Processor Utilization ................................................. 191

3.1

Windows .................................................................................................................................. 191

3.1.1

Power consumption ....................................................................................................... 191

3.1.2

Intake air temperature ................................................................................................... 192

3.1.3

Processor utilization ...................................................................................................... 195

Glossary ....................................................................................................................................................... 196

Revision Record ........................................................................................................................................... 197

Page 6

Conventions Used in This Document

Express5800/E120g-M Maintenance Guide

Conventions Used in This Document

Signs and symbols for safety

WARNING and CAUTION are used in this guide as following meaning.

WARNING

Indicates there is a risk of death or serious personal injury

CAUTION

Indicates there is a risk of burns, other personal injury, or property damage

Precautions and notices against hazards are presented with one of the following three symbols. The individual symbols are defined as follows:

Attention

This symbol indicates the presence of a hazard if the instruction is ignored. An image in the symbol illustrates the hazard type.

Prohibited Action

This symbol indicates prohibited actions. An image in the symbol illustrates a particular prohibited action.

Mandatory Action

This symbol indicates mandatory actions. An image in the symbol illustrates a mandatory action to avoid a particular hazard.

(Example in this guide)

WARNING

Use only the specified outlet

Use a grounded outlet with the specified voltage. Use of an improper power source

may cause a fire or a power leak.

(Electric shock risk)

(Do not disassemble)

(Example)

(Disconnect a plug)

Symbol to draw attention

Description of a warning

Term indicating a degree of danger

(Example)

Page 7

Conventions Used in This Document

Express5800/E120g-M Maintenance Guide

Notations used in the text

In addition to safety-related symbols urging caution, three other types of notations are used in this document.

These notations have the following meanings.

Important Indicates critical items that must be followed when handling hardware or operating software. If

the procedures described are not followed, hardware failure, data loss, and other serious

malfunctions could occur.

Note Indicates items that must be confirmed when handling hardware or operating software.

Tips Indicates information that is helpful to keep in mind when using this server.

Hard disk drive

Unless otherwise stated, hard disk drive described in this document refer to both of the following.

• Hard disk drive (HDD)

• Solid state drive (SSD)

Removable media

Unless otherwise stated, removable media described in this document refer to both of the following.

• USB flash drive

• Flash FDD

Page 8

Conventions Used in This Document

Express5800/E120g-M Maintenance Guide

Abbreviations of Operating Systems (Windows)

Windows Operating Systems are referred to as follows.

See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information.

Notations in this document Official names of Windows

Windows Server 2012 R2

Windows Server 2012 R2 Standard

Windows Server 2012 R2 Datacenter

Windows Server 2012

Windows Server 2012 Standard

Windows Server 2012 Datacenter

Windows Server 2008 R2

Windows Server 2008 R2 Standard

Windows Server 2008 R2 Enterprise

Page 9

Trademarks

Express5800/E120g-M Maintenance Guide

Trademarks

EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation.

Microsoft, Windows, Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other

countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. Avago, LSI, and the LSI &

Design logo are trademarks or registered trademarks of Avago Technologies in the United States and/or other countries. QLogic is a

registered trademark of Qlogic Corporation. Broadcom, NetXtreme are registered trademarks or trademarks of the Broadcom

Corporation in the U.S. and other countries. InfiniBand is a trademark or service mark of InfiniBand Trade Association. Mellanox, and

its logo, and Connect-X, Switch-X, MLNX-OS products are trademarks or registered trademarks of Mellanox Technologies in Israel

and other countries. PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective

trademark owners.

Page 10

License Notification

Express5800/E120g-M Maintenance Guide

License Notification

Open source software of following license is included in the part of this product (system BIOS).

• EDK /EDKII

• UEFI Network Stack II and iSCSI

• Crypto package using WPA Supplicant

Open source software of following license is included in the part of this product (Off-line Tools).

• EDK/EDKII

EDK/EDKII

BSD License from Intel

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

・ Redistributions of source code must retain the above copyright notice, this list of conditions and the following

disclaimer.

・ Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the

following disclaimer in the documentation and/or other materials provided with the distribution.

・ Neither the name of the Intel Corporation nor the names of its contributors may be used to endorse or

promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Copyright (c) 2004 - 2007, Intel Corporation All rights reserved. This program and the accompanying materials are licensed and made available under the terms and conditions of the BSD License which accompanies this distribution. The full text of the license may be found at http://opensource.org/licenses/bsd-license.php THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

UEFI NETWORK STACK II and iSCSI

OpenSSL License

-------

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Page 11

License Notification

Express5800/E120g-M Maintenance Guide

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact

openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

CRYPTO PACKAGE USING WPA SUPPLICANT

WPA Supplicant

-------

This program is licensed under the BSD license (the one with advertisement clause removed). If you are submitting changes to the project, please see CONTRIBUTIONS file for more instructions.

License

-------

This software may be distributed, used, and modified under the terms of BSD license:

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

3. Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Page 12

Warnings and Additions to This Document

Express5800/E120g-M Maintenance Guide

Warnings and Additions to This Document

1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.

2. This document is subject to change at any time without notice.

3. Do not make copies or alter the document content without permission from NEC Corporation.

4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.

5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations.

6. The sample values used in this document are not actual values.

Keep

this document for future reference.

Latest editions

This document was created based on the information available at the time of its creation. The screen images,

messages and procedures are subject to change without notice. Substitute as appropriate when content has

been modified.

The most recent version of the guide, as well as other related documents, is also available for download from

the following website.

http://www.nec.com/

Page 13

Express5800/E120g-M Maintenance Guide

NEC Express5800 Series Express5800/E120g-M

Maintenance

This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating

this server.

1. Relocation and Storage

Describes how to relocate and store this server.

2. Daily Maintenance

Describes how to check the status of the server, and how to clean the server.

3. User Support

Describes various services on this product.

4. Collecting Failure Information

Describes how to collect the failure information. See this section in case of a failure.

5. Troubleshooting

Describes how to troubleshoot the server. See this section if you suspect a failure.

6. Windows System Recovery

Describes Windows recovery setup. See this section if the Windows is corrupt.

7. Resetting the Server and Clearing CMOS Data

Describes how to reset or clear the server. See this section if the server is not working or if you want to

restore BIOS settings to the factory settings.

8. System Diagnostics

Describes the system diagnostics of this server.

9. Offline Tools

Describes tools for preventive maintenance of the server.

Page 14

1. Relocation and Storage

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Relocation and Storage

Follow the steps below if you want to relocate or store this server.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to

observe the precautions may cause death or serious injury. For details, see

Safety Precautions and Regulatory Notices.

• Do not disassemble, repair, or alter the server.

• Do not remove the lithium battery, NiMH, or Li-ion battery.

• Disconnect the power plug before installing or removing the server.

CAUTION

Be sure to observe the following precautions to use the server safely. Failure to

observe the precautions may cause burns, injury, and property damage. For

details, see Safety Precautions and Regulatory Notices.

• Make sure to complete installation.

• Do not get your fingers caught.

• Avoid installing under extreme temperature conditions.

Note

• If the server has hard disk drives, move the server while being careful not to

damage the drive.

• When storing the server, monitor the environmental conditions of the storage

area.

temperature: −10°C to 55°C, humidity: 20% to 80%

(No dew condensation is permitted)

Tips

Make backup copies of important data stored in the hard disk drive.

Page 15

1. Relocation and Storage

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

1. Power off the server (POWER LED goes off)

2. Unplug the power cord of the server from the power outlet.

3. Disconnect all the cables from the server

4. Pack the server securely to protect from damage, shock, and vibration.

Important

If this server and internal optional devices are suddenly moved from a cold

place to a warm place, condensation will occur. Wait for a sufficient period of

time before using the server and other components in the operating

environment.

Note

Adjust the system clock after relocating or storing the server.

Page 16

2. Daily Maintenance

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Daily Maintenance

To use this server under good conditions at all times, periodically check and maintain as follows. If failures are

found, ask your sales representative, avoiding impossible operation.

2.1

Checking and Applying Updates

Express5800 Series posts update information for BIOS, firmware, driver, and others of the server and peripheral

devices on our website. We recommend that the latest update always be applied for stable system operation.

NEC corporate site: http://www.nec.com/

[Support & Downloads]

Tips

NEC recommends that you back up data before applying the latest update.

2.2

Checking Alerts

Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the

monitored server and that no alerts have been issued.

Example image of NEC ESMPRO Manager

NEC ESMPRO Manager AlertViewer

Page 17

2. Daily Maintenance

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

2.3

Checking STATUS LED

After powering on the server or before shutting down the system and powering off the server, check STATUS

LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and

Functions of Parts) in User’s Guide. If the indicator shows the server abnormality, contact your sales

representative.

2.4

Backup

We recommend that you periodically back up the data on HDD.

If a RAID array has been configured on your system, back up the RAID configuration data. We also recommend

that you back up it after a rebuilding process required due to HDD failure. For more information, see Chapter 2

(6.3 Utilities in EXPRESSBUILDER).

2.5

Cleaning

Regularly clean the server to keep it in good condition.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to

observe the precautions may cause death or serious injury. For details, see

Safety Precautions and Regulatory Notices.

• Do not disassemble, repair, or alter the server.

• Disconnect the power plug before cleaning the server.

Page 18

2. Daily Maintenance

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

2.5.1

Cleaning the server

Wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the

surfaces.

Important

• Do not use thinner, benzene, and other volatile solvents. Those solvents

could damage or tarnish the material.

• The power outlet, cables, connectors on the rear panel of the server, and

the inside of the server must be kept dry.

1. Confirm that the power is OFF (POWER LED is OFF)

2. Unplug the power cord of the server from a power outlet.

3. Wipe off dust from the power cord plug with a dry cloth.

4. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly.

5. Rub off stains on the server with the cloth prepared in step 4.

6. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again.

7. Wipe the server with a dry cloth.

2.5.2

Cleaning the tape drive

A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodically clean the

tape drive with the designated cleaning tape.

For the cleaning interval and method, the estimated usable period and lifetime of the tape cartridge, refer to the

instructions attached to the tape drive.

2.5.3

Cleaning the keyboard and mouse

Wipe the surface of the keyboard with a dry cloth after confirming that the whole system, including the server

and the peripherals, are shut down and POWER LED is off.

An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to remove

any dirt or dust.

Page 19

3. User Support

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

User Support

Before getting after-sales service, check the contents of the warranty and service.

3.1

Maintenance Services

Service representatives from NEC subsidiary companies or companies authorized by NEC provide

maintenance services. For the services, contact your sales representative.

3.2

Before Asking for Repair

If you think that a failure occurred, follow the steps below:

1. Check if the power cord and cables to other products are properly connected.

2. See Chapter 1 (5. Troubleshooting). If you find a symptom similar to your problem, take the action as instructed.

3. Confirm that the required software has been properly installed.

4. Scan for viruses using an antivirus software.

If the problem persists after taking the measures above, contact your sales representative. Take notes on LED

indications and the display on the screen at the failure, which will be useful information for the repair.

For repair within the warranty period, be sure to apply with your warranty.

Page 20

4. Collecting Failure Information

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Collecting Failure Information

If the server is broken, you can collect failure information by using the following method.

The failure information to be described is to be collected only at the request of your sales representative.

Important

When the system restarts after a failure has occurred, a message may appear

indicating virtual memory shortage. Ignore this message and proceed with

starting the system. Restarting the system may result in an inability to

properly dump the data.

4.1

Collecting Event Logs

Collection for various event logs that occurred on the server follows the steps below.

Tips

If a STOP error, system error, or stall occurs, restart the system and then follow the

steps below.

4.1.1

Windows Server 2012 R2 / Windows Server 2012

1. Click [Settings] from Charms bar.

(Or, right-click the left bottom of screen, and click Event Viewer from the menu displayed. The screen

shown in Step 4 appears.)

Charms Right-click menu

Page 21

4. Collecting Failure Information

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

2. Click Control Panel from Settings.

3. Click System and Security → View event logs on Control Panel.

4. Select the type of log in Windows Logs.

Application records events related to running applications.

Security records events related to security.

System records events that occur in Windows system components.

Page 22

4. Collecting Failure Information

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

5. Click Save All Events As... from Action menu.

6. Type the file name of the archived log in File name.

7. Select the type of the log file you want to save in Save as type, and then click Save.

4.1.2

Windows Server 2008 R2

1. Click Administrative Tool and then click Event Viewer from Control Panel.

2. Select the type of log in Windows Logs.

Application records events related to running applications.

Security records events related to security.

System records events that occur in Windows system components.

3. Click Save All Event As... from Action menu.

4. Type the file name of the archived log in File name.

5. Select the type of the log file you want to save in Save as type, and then click Save.

Page 23

4. Collecting Failure Information

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

4.2

Collecting Configuration Information

This section describes how to collect hardware information or configuration.

Tips

If a STOP error, system error, or stall occurs, restart the system and then follow the

procedure below.

4.2.1

Windows Server 2012 R2 / Windows Server 2012

1. Click Search on the charm bar.

You can directly choose Run on the menu that appears when you right click on the lower left corner

of the screen.

Charms Right-click menu

2. Type msinfo32.exe, and then press <Enter> key.

Search Run

3. System Information starts.

4. Click Export from File menu.

5. Type a file name to save in File Name, and then Click Save.

Page 24

4. Collecting Failure Information

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

4.2.2

Windows Server 2008 R2

1. Click Run from Start menu.

2. Type msinfo32.exe in Open, and then click OK.

3. System Information starts.

4. Click Export from Files menu.

5. Type a file name to save in File Name, and then Click Save.

4.3

Collecting User-Mode Process Dump

Collects diagnostic information related to application errors.

For details, see Chapter 1 (6.2 How to Create a User-Mode Process Dump File) in "Installation Guide

(Windows)".

4.4

Collecting Memory Dump

If an error occurs, the dump file should be saved to acquire necessary information. You can specify any location

for saving the diagnostic information. For details, see Chapter 1 (6.1 Specifying Memory Dump Settings (Debug

Information)) in "Installation Guide (Windows)".

Consult with your sales representative before dumping the memory. Dumping the memory while the server is in

operating normally may affect the system operation.

Important

A message indicating insufficient virtual memory may appear when

restarting the system due to an error. Ignore this message and proceed.

Restarting the system may result in an inability to properly dump the data.

Page 25

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Troubleshooting

If the server does not work normally, check it according to the following checklist before sending it for repair.

5.1

Problem at Powering On

[?] Unable to power on the server

 Is the server properly supplied with power?

→ Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for

the server.

→ Use the power cord that comes with the server. Additionally, check the power cord for broken shield or

bent plugs.

→ Make sure the circuit breaker for the connected power outlet is on.

→ If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the

manual that comes with the UPS for details.

Power supply to the server can be linked with UPS using the BIOS Setup utility.

 Did you press the power switch?

→ Press the power switch on the front of the server to turn on the power (the POWER LED ON).

→ When power cord is connected, the initialization of EXPRESSSCOPE Engine 3 (BMC) starts. During

initialization, the power switch is not available. Wait for at least 40 seconds, and press the power switch.

[?] The screen is not displayed

→ Wait until the NEC logo appears.

[?] The screen is sometimes changed to the black screen during POST

 Are option ROM scan for plural on-board LANs specified to Enabled?

→ Ignore the black screen and wait until POST ends.

[?] POST does not end

 Is memory installed correctly?

→ Check if memory is installed correctly.

 Is the memory size large?

→ Wait for a while. The memory check takes longer than usual when the installed memory size is large.

 Did you perform any keyboard or mouse operation immediately after you started the server?

→ Restart the server and do not perform any keyboard or mouse operation until the BIOS start-up

message appears.

 Are memory and PCI devices supported for use with this server?

→ Operation of the server with unauthorized devices is not supported.

Page 26

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

 Check if "Shutdown System" is enabled on ECO menu.

→ Confirm the ECO settings from a remote machine. If the remote environment is unavailable, remove the

optional devices from the server to reduce power consumption of overall system, then restart the server.

→ Check if the value specified for “Power Threshold (Pa)” is appropriate for normal startup.To operate the

server with “Shutdown System” being enabled, the value of “Power Threshold (Pa)” must be fully

considered.

5.2

Problem at Starting EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER from Internal Flash Memory

 Did you press <F3> key to start EXPRESSBUILDER from Internal Flash Memory during POST?

→ After starting the server, press <F3> key when the following message appears.

Press <F2> Setup, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network

 Have you inserted a CD/DVD or removable media to the server?

→ Remove a CD/DVD and removable media from the server and try again.

 Is the data of Internal Flash Memory broken?

→ Run EXPRESSBUILDER from DVD, perform Update of Internal Flash Memory in Utility menu, and try

again.

 Is an error message displayed?

→ Take an appropriate action depending on the message.

Error [Message ID:Z3001]: Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect.

Action: Go the web site below to find recovery file.

http://www.nec.com/

Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive.

Action: Check if hardware is properly connected.

Error [Message ID:Z3003]: Failed to read a file.

Action: Check if DVD is damaged or not.

Page 27

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

 Is a message popped up?

→ Take an appropriate action depending on the message.

Message Action

EXPRESSBUILDER does not support this computer.

Insert EXPRESSBUILDER disc for the computer and

click OK to restart the computer.

Update Internal Flash Memory by using

EXPRESSBUILDER DVD that supports this

server.

Failed to get the hardware parameters on the

motherboard.

Check if EXPRESSBUILDER is for this computer or if

the motherboard has failed.

Contact your sales representative.

Failed to find a file.

Update Internal Flash Memory by using

EXPRESSBUILDER DVD that supports this

server.

Failed to open a file.

Failed to get the parameters of a file.

Failed to write a file.

Failed to copy a file.

An undefined error occurred.

Contact your sales representative.

[?] While running EXPRESSBUILDER, the server reboots after a certain time has elapsed

 Is Boot Monitoring enabled?

→ Boot Monitoring option of BIOS setting (SETUP) must be disabled while running EXPRESSBUILDER.

[?] Unable to start EXPRESSBUILDER DVD

 Are BIOS settings correct?

→ Configure the boot order in SETUP so that the optical disk drive will be the first to start up.

 Is the DVD media damaged?

→ Prepare a new DVD, create a EXPRESSBUILDER DVD, and try again.

Page 28

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

5.3

Problem of OS Installation

[?] Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012

 Is the following message displayed?

→ Delete the partition created, and then create a new partition.

If you have connected a data disk to a partition, be careful not to delete that partition. For details, refer to

the website below:

Windows Server 2012 R2

https://technet.microsoft.com/en-us/library/dn387077.aspx

Windows Server 2012

https://technet.microsoft.com/en-us/library/jj574225.aspx

[?] Unable to install OS

 Is the hard disk drive properly installed?

→ Make sure that the hard disk drive is installed securely and that cables are properly connected.

 Is the disk format correct?

→ Follow the table below to create a partition depending on the boot mode.

Boot mode Disk format

UEFI Mode GUID partition table (GPT)

Legacy Mode Master boot record (MBR)

For example, the following message appears if an MBR disk is specified as the system drive of Windows

on a UEFI boot mode system.

To change the disk format, clear the partition configuration and create a new partition. All of the data on

the hard disk drive will be deleted. Back up necessary data before creating the partition configuration.

 Have you configured the RAID controller?

→ For a RAID system, use EXPRESSBUILDER or RAID Configuration Utility (LSI Software RAID

Configraition Utility or Off-line Utility) to properly configure the RAID controller before installing OS.

Page 29

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

 Have you created a logical drive?

→ For a RAID system, create a logical drive using EXPRESSBUILDER or RAID Configration Utility (LSI

Software RAID Configraition Utility or Off-line Utility) to install OS.

[?] Unable to install Windows

 Have you checked precautions for installation?

→ For installing OS, see Installation Guide (Windows).

[?] A product key is not requested

 Is the OS installation disc the Backup DVD-ROM (Windows Server 2008 R2)?

→ You do not need to type the product key when installing Windows Server 2008 R2 with the Backup

DVD-ROM.

[?] The following devices are indicated as faulty devices in Server Core installation of Windows

• SM Bus Controller

• PCI Simple Communications Controller

• Base System Device

• System Interrupt Controller

• Performance Counters

• PCI Device

→ There is no problem with this server.

[?] Unable to access the partition which was previously created after reinstalling with plural disks

→ For details, refer to the website below:

http://support.microsoft.com/kb/2497048/ja (Japanese text)

[?] When installing Windows Server 2008 R2 with plural disks, the system partition and the boot partition (100

MB) are created in another disk

→ For details, refer to the website below:

http://support.microsoft.com/kb/2530901/ja (Japanese text)

[?] When Starter Pack is installed on Windows Server 2008 R2, the following message is displayed for a

moment upon shutdown

→ Ignore the message.

For details, refer to the website below:

http://support.microsoft.com/kb/975777/en-us

1 program still needs to close: (Waiting for) Task Host Window

Page 30

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] Windows has been installed as "Workgroup" although the installation option was "Join the domain"

 Is the LAN cable properly connected?

→ If the LAN cable is not connected, Windows is installed in workgroup setting, not in domain setting. After

the OS is started, join the domain by using Control Panel.

[?] The following features are installed when installing IIS in Windows Server 2008 R2 using

EXPRESSBUILDER

 Windows Process Activation Service

− Process Model

− Configuration APIs

 Remote Server Administration Tool

− Role Administration Tools

− Web Server (IIS) Tools

→ The features listed above are activated because they are required for the installation of IIS basic

features.

[?] The telnet service is not installed

 Is the computer name 15 characters more more?

→ Follow the steps below to install the telnet service.

(1) Adjust the computer name to 14 characters or less.

(2) Click Run on Start menu.

(3) Type tlntsvr/service in the Open box, and then click OK.

(4) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to

confirm whether the telnet service is registered.

(5) Return the computer name to the original name (with 15 characters or more) as needed.

[?] Unable to run "Parameter file for Windows OS"

 Is the file type associated correctly?

→ "Parameter file for Windows OS" must be associated with Microsoft HTML Application Host. If it does

not start, follow the steps below to associate with the program.

(1) Click Run in Start menu.

(2) Type %windir%\system32\mshta.exe/register.

[?] An error message appears after the graphics accelerator driver is installed

 Is in Server Core environment of Windows Server 2012 R2?

→ Ignore the message and event log recorded. This event does not affect system operation.

Page 31

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] Unable to start from the OS installation media of Windows Server 2008 R2

 Is x2APIC feature of the processor disabled?

→ Disable X2APIC feature of the processor in BIOS Setup Utility.

Advanced → Processor Configuration → X2APIC → Disabled

[?] The screen turns black or the stop error (0x0000005C) appears while installing Windows Server 2008 R2

 Is X2APIC feature of the processor disabled?

→ Disable X2APIC feature of the processor in BIOS Setup Utility.

Advanced → Processor Configuration → X2APIC → Disabled

5.4

Problem at Starting OS

[?] Unable to start OS

 Have the settings of the RAID controller changed?

→ Specify the correct settings with RAID Configuration Utility (LSI Software RAID Configraition Utility or

Off-line Utility).

 Is the RAID controller found by POST?

→ Be sure to connect the RAID controller correctly and retry.

 Is the RAID controller installed firmly straight into the PCI slot?

→ Install the RAID controller properly.

 Is the RAID controller mounted on the PCI slot for which the mounting is restricted?

→ Check the mounting restrictions of the server and then mount the RAID controller on the correct slot.

 Are the hard disk drives properly installed?

→ Install the hard disk drives properly.

 Is the SAS cable connected to the hard disk drive correctly?

→ Connect the SAS cable properly.

 Is the EXPRESSBUILDER DVD inserted?

→ Remove the EXPRESSBUILDER DVD and restart.

 Is a cartridge inserted into N8151-105/125 built-in RDX (USB)?

→ Either remove the cartridge or change the boot order in BIOS Setup Utility.

 Is a disk array unit connected to the PCI card?

→ Change the boot order from BBS Priorities in BIOS Setup Utility.

Page 32

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] The following message appears when logging on to Windows Server 2008 R2

 Have you finished license authentication for Windows product?

→ The above message will appear if you use Windows Server 2008 R2 with the unauthenticated license.

Choose Get genuine now and proceed license authentication.

The above message is an example of request for license authentication.

5.5

Problem of Windows STOP Error

[?] Unable to turn off the power at the blue screen (STOP error screen)

→ Perform the forced shutdown (continue to press the power switch for at least four seconds) to turn off

the server.

5.6

Problem of RAID System

[?] Unable to rebuild the RAID array

 Is the capacity of the hard disk drive to be rebuilt enough?

→ Use a hard disk drive with the same capacity as that of the faulty hard disk drive.

 Is the logical drive RAID0?

→ RAID0 cannot be rebuilt because it has no redundancy.

[?] Unable to automatically rebuild the RAID array

 Did you wait for sufficient time until the hard disk drive was replaced?

→ Follow the steps below to use the auto-rebuilding feature.

(1) Remove a failure HDD.

(2) Wait for at least 90 seconds.

(3) Install a new HDD.

Page 33

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] Unable to perform the consistency check

 Is the logical drive Critical or Degraded?

→ Replace the failed hard disk drive with new one, and then perform Rebuild.

 Is the logical drive RAID0?

→ RAID0 has no data redundancy, and Consistency Check is disabled in the RAID0 array.

[?] Unable to set Write-Back for cache mode

→ In Off-line Utility, the current cache mode of RAID controller is displayed on Virtual Disks → Properties

→ Policies → Write.

If a battery is faulty, is not connected, or insufficiently charged, the Cache Mode is changed to WThru

(Write Through) even if you specify WBack (Write Back).

See Chapter 2 (5. RAID System Configuration) for details of cache mode.

Indication of

Reason for Diff in Write

Action

BBU not installed Displayed when battery is disconnected.

(1) Check if battery control cable (cable used to connect RAID controller with

battery) is properly connected. → Connect cable properly.

(2) Is it displayed immediately after the battery was connected?

→ The battery is not detected if it is insufficiently charged. If the battery is

not detected even after 24 hours have elapsed, restart the server.

BBU is failed Displayed when battery is failed.

Contact your sales representative.

BBU is discharged Displayed when battery voltage is low.

Check the cache mode (current value) about 12 hours later.

BBU in re-learn cycle Displayed when battery is being refreshed.

Check cache mode (current value) about 12 hours later.

Reconstruction Displayed when battery is being reconstructed.

Check cache mode (current value) after reconstruction completes.

[?] Additional battery is not found or the following message is displayed in POST

The battery hardware is missing or malfunctioning,

or the battery is unplugged, or the battery could be

fully discharged. If you continue to boot the system,

the battery-backed cache will not function.

If battery is connected and has been allowed to charge

for 30 minutes and this message continues to appear,

then contact technical support for assistance.

Press ‘D’ to disable this warning (if your controller

does not have a battery.

 Are the cable between the battery pack and battery board, and the control cable between the battery board

and battery connector connected correctly?

→ Connect the cables correctly.

 Is this message displayed after the battery is connected?

→ If the battery charging status is low, the battery is not found. If the battery is not found although 24 hours

has passed, restart the server once.

Page 34

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] Event ID510: The following event is logged. (W, X: Number of RAID controller)

Event source : raidsrv

Event ID : 510

Type : Warning

Description : [CTRL: W (ID=X)]

Battery needs to be refreshed.

 Have you refreshed the battery?

→ Refresh the battery once a year. The battery is not refreshed automatically except for the first time.

Use Universal RAID Utility to refresh the battery manually. For details, see Universal RAID Utility User's

Guide in EXPRESSBUILDER.

[?] When starting manual Rebuild on LSI Embedded MegaRAID system, the rebuild status in RAID Viewer of

Universal RAID Utility does not change.

→ When starting Rebuild manually from Universal RAID Utility on LSI Embedded MegaRAID system,

sometimes the rebuild status in RAID Viewer may not change. In that case, you have to execute Rescan

from RAID Viewer and then the status will change. In addition, the Rebuild will be completed

successfully even though you do not execute Rescan.

[?] When starting manual Rebuild on LSI Embedded MegaRAID system, the events of starting Rebuild are not

logged on Log Viewer of Universal RAID Utility and system event log.

→ When starting Rebuild from Universal RAID Utility on LSI Embedded MegaRAID system, the events of

starting Rebuild are not logged on Log Viewer of Universal RAID Utility and system event log. In that

case, you can confirm the RAID status from RAID Viewer. If it is in Rebuild status, it means that Rebuild

is started. If the status is not in rebuild, execute Rescan from RAID Viewer and then it will move to

Rebuild status.

5.7

Problem of Internal Devices and Other Hardware

[?] Unable to access the internal or external devices

 Are cables properly connected?

→ Make sure that the interface cables and power cord are properly connected. Also make sure that the

cables are connected in the correct order.

 Is the power-on order correct?

→ When the server has any external devices connected, power on the external devices first, then the

server.

 Have you installed drivers for connected optional devices?

→ Refer to the manual that comes with the device to install its driver.

 Are optional board settings correct?

→ Refer to the manual that comes with the board for details to specify I/O port address, and other settings.

Page 35

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] The keyboard or mouse does not work

 Is the cable properly connected?

→ Make sure that the cable is connected to the connector on the front or rear of the server.

 Is BIOS configuration correct?

→ Check the BIOS settings with BIOS Setup Utility.

[?] Unable to access the hard disk drive

 Is the hard disk drive supported by the server?

→ Operation of any device that is not authorized by NEC is not supported.

 Is the hard disk drive properly installed?

→ Check the hard disk drive installation status and the cable connections.

[?] DISK LED blinks

→ When the patrol reading is running, the DISK LED blinks even if the hard disk drive is not being

accessed. If a SATA hard disk drive is used, the LED may stay on.

[?] The names of the Fibre Channel controllers appear with different names on Device Manager

 When N8190-157A/158A/159/160 is used in Windows, a different controller name is displayed per controller

in Device Manager. It is not a problem in operating the system.

To display the correct controller name, run the following command and restart the server.

Windows Server 2012 R2:

C:\Program Files(x86)\EXPRESSBUILDER\repository\013\win\winnt\drivers \01_storage\1_ao_03\friendlyname.exe

Windows Server 2012:

C:\Program Files(x86)\EXPRESSBUILDER\repository\013\win\winnt\drivers \01_storage\1_ao_02\friendlyname.exe

Windows Server 2008 R2:

C:\Program Files(x86)\EXPRESSBUILDER\repository\013\win\winnt\drivers \01_storage\1_ao_01\friendlyname.exe

If using the EXPRESSBUILDER DVD (option), run the following file on the DVD.

Windows Server 2012 R2:

\013\win\winnt\drivers\01_storage\1_ao_03\friendlyname.exe

Windows Server 2012:

\013\win\winnt\drivers\01_storage\1_ao_02\friendlyname.exe

Windows Server 2008 R2:

\013\win\winnt\drivers\01_storage\1_ao_01\friendlyname.exe

Page 36

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

5.8

Problem of OS Operations

[?] Windows operation is unstable

 Have you installed Starter Pack?

→ If a network driver is installed after the OS is installed, Windows operation becomes unstable. Install

Starter Pack according to Installation Guide (Windows).

[?] Windows does not work normally after it is restored from the backup tool

 Have you installed Starter Pack?

→ Install Starter Pack according to Installation Guide (Windows).

[?] Unable to connect to a network

 Is the cable connected properly?

→ Securely connect the proper cable to the LAN port on the rear of the server. Additionally, make sure that

the cable conforms to the LAN interface standards.

 Are BIOS settings correct?

→ Check the BIOS settings with BIOS Setup Utility.

 Have you completed protocol and services settings?

→ Make sure that the network driver for the server has been installed and the network protocol (such as

TCP/IP) or services have been properly specified.

 Are transfer rate settings correct?

→ Make sure that the transfer rate and duplex mode are the same as those of the connecting hubs.

[?] RX dropped packets are created

 Was the packet created at starting Linux?

→ There is no operational problem. Check the system and network environment when there are RX

dropped packets during operation or when there is no communication.

5.9

Problem of EXPRESSBUILDER on Windows

[?] Unable to read manuals

 Have you installed Adobe Reader to your computer?

→ To read the manuals, install Adobe Reader in your computer.

 Is your browser Internet Explorer?

→ If Information Bar appears, click Information Bar to read the manuals.

→ If Internet Explorer displays "Internet explorer has stopped working" and stops, close the error dialog

boxes and retry.

Page 37

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] Autorun menu does not appear when EXPRESSBUILDER DVD is inserted to the server

 Is the OS in the proper state?

→ The menu does not appear depending on the system registry settings or the timing to set the DVD.

Choose Computer from Explorer and double-click the icon of the DVD drive that set

EXPRESSBUILDER DVD.

[?] The menu item of Integrated Installation is gray

 Is your system environment suitable?

→ To run Integrated Installation, log on to the Windows on the server with an administrative privilege.

[?] The menu is displayed with a wrong language

 Is your system environment suitable?

→ Confirm the settings of Regional and Language Options. Specify the language settings of each tab to

English (US).

[?] Unable to create the repository

 Do four drive letters remain?

→ Free at least four drive letters except A: and B: when creating the repository.

If the drive letters from C: to W: are already assigned, drive letters cannot be assigned to four temporary

drives and the repository cannot be created.

[?] The following message appears after the Update command of EXPRESSBUILDER is run

You need to format the disk in drive I: before you can use it. Do you want to format it?

* The drive letter ("I:") is changed to other drive letter depending on your hardware environment.

→ Click Cancel to close the window. If you accidentally format it, you can recover by performing the

Update command again.

[?] The following message appears on the right bottom of screen

Device driver software was not successfully installed

→ Ignore the message. The message will automatically disappear.

5.10

Problem of Bundled Software

[?] NEC ESMPRO ServerAgentService (for Windows)

→ For details of NEC ESMPRO ServerAgentService (for Windows), see "NEC ESMPRO

ServerAgentService Installation Guide (Windows)" in EXPRESSBUILDER.

[?] NEC ESMPRO Manager

→ For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in

EXPRESSBUILDER or its help.

Page 38

5. Troubleshooting

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

[?] The installer was displayed by a wrong language or resulted in an error.

 Is your system environment correct?

→ Confirm the settings of Regional and Language Options. Set the language settings of each tab to

English (US).

5.11

Problem of Optical Disk Drive

[?] Unable to access or play a CD/DVD

 Is the CD/DVD-ROM supported by the server?

→ CD with copy guard feature is not supported.

→ CD/DVD for Macintosh is not supported.

5.12

Problem at Powering Off

[?] The power is not turned off

 Is the suppression feature of the power switch enabled?

→ Run BIOS Setup Utility, set Server → Power Switch Inhibit → Disabled, and try again. If this setting is

Enabled, the power switch is not available.

Page 39

6. Windows System Recovery

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Windows System Recovery

Recover the Windows system by using the following instructions if the system does not work normally.

Note

• After recovering the system, be sure to install each driver and Starter Pack.

See "Installation Guide (Windows)" to install Starter Pack and device drivers.

• If hard disk drives cannot be detected, you cannot recover the Windows system.

6.1

Recovery of Windows Server 2012 R2 / Windows Server 2012

If the Windows does not start normally, you can recover it using the feature of the Windows installation disc. To run this feature, start the installation disc, and then choose Repair your computer in Windows Setup wizard. We recommend that this option is performed by the system administrator.

6.2

Recovery of Windows Server 2008 R2

If the Windows does not start normally, you can recover it using the system recovery option. We recommend that this option is performed by the system administrator. For details, refer to Windows Help.

Page 40

7. Resetting and Clearing the Server

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Resetting and Clearing the Server

See this section if the server does not work or if you want to recover the BIOS settings to the factory settings.

7.1

Software Reset

If the server halts before starting the OS, press <Ctrl> + <Alt> + <Delete> keys. Resetting the server clears the data in memory and restarts the server.

Note

Make sure that no processing is in progress when resetting the server.

7.2

BMC Reset

Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 (BMC).

Usually, do not press this switch.

To reset the BMC, press BMC RESET Switch at least five seconds. The remote management feature is not available for about three minutes after the BMC is reset. While the BMC is being initialized, STATUS LED 1 and 2 light green and amber simultaneously.

Note

Do not shut down the server, restart the server, or perform any switch operation

after pressing BMC RESET Switch at least three minutes.

Tips

BMC RESET Switch does not restart the server.

NMI

BMC RESET Switch

Page 41

7. Resetting and Clearing the Server

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

7.3

Forced Shutdown

Use this feature if the OS shutdown command does not work, POWER Switch does not turn off the server, or software reset does not work.

Continue to hold POWER Switch of the server for at least four seconds. The power is forcibly turned off.

To turn on the power back again, wait at least 30 seconds after turning off the power.

Note

If the remote power-on feature is used, cycle the power once to load the OS after

the power has been forcibly turned off, and then turn off the power again by

shutting down the OS.

POWER Switch (Keep pressing for at least fou

seconds)

Page 42

7. Resetting and Clearing the Server

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

7.4

Clearing BIOS Settings (NVRAM)

To recover the BIOS settings to the factory settings (clearing NVRAM), use the jumper switch.

You can also clear the password of BIOS Setup Utility (SETUP) by using the jumper switch.

Tips

Usually, use Load Setup Defaults of BIOS Setup Utility (SETUP) to recover the

settings to the factory settings.

To clear the password or the NVRAM, use the corresponding jumper switch illustrated in the figure below.

Important

Do not change any other jumper switches. Any changes cause the server to

fail or malfunction.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

NVRAM

Page 43

7. Resetting and Clearing the Server

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

The following instructions show how to clear the NVRAM and the password.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to

observe the precautions may cause death or serious injury. For details, see

Safety Precautions and Regulatory Notices.

• Do not disassemble, repair, or alter the server.

• Do not remove lithium, NiMH, or Li-ion batteries.

• Disconnect the power plug before installing or removing the server.

CAUTION

Be sure to observe the following precautions to use the server safely. Failure to

observe the precautions may cause burns, injury, and property damage. For

details, see Safety Precautions and Regulatory Notices.

• Make sure to complete installation.

• Do not get your fingers caught.

• Avoid installing under extreme temperature conditions.

Important

Take anti-static measures before operating the server. For detailed

information on static electricity, see Chapter 1 (1.8 Anti-static Measures) in

Safety Precautions and Regulatory Notices.

• Clearing NVRAM

1. Turn off the server, and disconnect the AC power cord from power supply units. See "Getting Started" provided with this server or Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove server modules.

2. Locate the NVRAM CLEAR jumper by referring the above figure.

3. Change the jumper switch from Default to Clear.

4. Wait at least five seconds and then return the jumper to Default.

5. Reassemble the server and turn on the server.

POST will halt with the following error message. ERROR

8006: System configuration data cleared by Jumper. Press<F1> to resume, <F2> to Setup

6. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu.

Tips

When the NVRAM data is cleared, the server may reboot before the OS starts.

Page 44

7. Resetting and Clearing the Server

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

• Clearing a password

1. Turn off the server, and disconnect the AC power cord from power supply units. See Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove server module.

2. Locate the PASSWORD CLEAR jumper by referring the above figure.

3. Change the jumper switch from Default to Clear.

4. Reassemble the server and turn on the server.

POST will halt with the following error message. ERROR

8007: Password Cleared By Jumper. Press<F1> to resume, <F2> to Setup

5. Turn off the power and return the jumper switch to Default by the same manner.

6. Reassemble the server.

Page 45

8. System Diagnostics

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

System Diagnostics

The System Diagnostics runs several tests on the server.

8.1

Test Items

The following items are tested in System Diagnostics

• Memory

• CPU cache memory

• Hard disk drive

Important

To avoid affecting a network and storage system, disconnect a LAN cable,

Fibre Channel, NEC Storage, and other external storage before running

System Diagnostics.

Tips

No data is written to the disk on checking hard disk drives.

Page 46

8. System Diagnostics

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

8.2

Startup and Exit of System Diagnostics

Start up System Diagnostics in the following procedure. If the server is running, shutdown the system.

1. Start up EXPRESSBUILDER and select Tool menu from Boot menu. For information on starting up EXPRESSBUILDER, see Chapter 2 (6. Details of EXPRESSBUILDER).

Note Choose English if Language Selection Menu appears.

Press <Y> key if "Hit key to continue. [y|Y]" appears in Redirection Mode.

2. Select Test and diagnostics.

3. Select End-User Mode (Basic)

to start System Diagnostics. This process takes about three minutes.

When the diagnostics is completed, the screen display changes as shown below.

See eupro_ug_en.pdf in the \isolinux\diag folder of EXPRESSBUILDER for the End-User

Mode (Professional) feature.

Supervisor-Mode is intended for maintenance personnel.

Diagnostics tool title

Shows the name and version of the diagnostic tool.

Test window title

Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes.

Test results

Shows the start, end, and elapsed time and completion status of the diagnostics.

Guideline

Shows the details of the keys to operate window.

Test summary window

Shows the results of each test. Move the cursor and press <Enter> key on the cursor line to display the details of the test.

When an error is detected by the System Diagnostics, the relevant test result in the Test summary window is highlighted in red, and “Abnormal End” is displayed in the result on the right side. Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or your maintenance service company.

Test window title

Test results

Test summary window

Guideline

Diagnostics tool title

Page 47

8. System Diagnostics

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

4. Follow the guideline shown at the bottom of the screen, and press <Esc> key. The Enduser Menu below is displayed.

Shows the diagnostics completion screen of the above diagnostics.

Shows a list of connected devices.

Shows the log information of the diagnostics. Log information can be saved. To save it, connect a FAT formatted removable media, and then select [Save(F)].

Optional features can be used from this menu.

Reboots the server.

5. Select Reboot in Enduser Menu.

System Diagnostics is now completed.

Page 48

9. Offline Tools

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

Offline Tools

Offline tools are used for maintenance, failure analysis, and the settings of the server.

9.1

Starting Offline Tools

Start up Offline Tools at the following steps.

1. Turn on a display,and other peripheral devices, and then turn on the server.

2. Press <F4> key while the message below appears. Press <F2> SETUP, <F3> Internal flash memory, <F4> ROM Utility, <F12> Network.

Tips

If boot mode is set to legacy BIOS mode, Offline Tools is started by pressing <F4>

key while the message from Option ROM is displayed.

3. Keyboard Selection Menu appears after POST completion. The following menu appears after choosing a keyboard type.

4. Choose a feature from the menu. See 9.2 Features of Offline Tools for more information.

Off-line TOOL MENU

Maintenance Utility Server Configuration Utility Exit

Page 49

9. Offline Tools

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

9.2

Features of Offline Tools

Offline Tools has the following features.

Note

Disable RDX by setting RDX to hibernate mode beforestarting Offline Tools.

• Off-line Maintenance Utility

Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.

Note

Off-line Maintenance Utility is intended for maintenance personnel. Consult with

your sales representative if a trouble that requires Off-line Maintenance Utility

occurs.

Off-line Maintenance Utility has the following features.

− IPMI Information Viewer

Displays System Event Log (SEL), Sensor Data Record (SDR), and Field Replaceable Unit (FRU) in

Intelligent Platform Management Interface (IPMI) and also back up such logs.

Using this feature, system errors and events can be investigated to locate the parts to be replaced.

You can also clear the SEL area, and specify the operation when the SEL area becomes full.

− System Information Viewer

Displays and saves information on processor (CPU) or BIOS.

− System Information Management

Set the information specific to your server (Product information)

• Server Configuration Utility

− Use this utility to specify the alert notification feature by EXPRESSSCOPE Engine 3 and use the remote

management feature by "PC for management".

Page 50

9. Offline Tools

Express5800/E120g-M Maintenance Guide

Chapter 1 Maintenance

9.3

Console-less feature

Offline Tools can be remotely controlled from "PC for Management" without a keyboard or other consoles.

9.3.1

How to remotely control

Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE Engine 3.

For details of the remote KVM, see "EXPRESSSCOPE Engine 3 User’s Guide" in EXPRESSBUILDER.

Note

Connect the LAN cable to the connector on management LAN port. Or, if Shared

BMC LAN feature is used, connect the LAN cable to the corresponding LAN

connector.

You can also control Offline Tools remotely by using BIOS Console Redirection.

Tips

In console redirection connection, if the corrupted text is displayed on terminal

screen, change font type (character code) appropriate to your environment.

9.3.2

Preparation

Enable the remote management feature of EXPRESSSCOPE Engine 3 in advance to check the hardware error during console-less operation.

See "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help.

Page 51

Express5800/E120g-M Maintenance Guide

NEC Express5800 Series Express5800/E120g-M

Useful Features

This chapter describes convenient features for using the server. Refer to this chapter according to your purpose and need.

1. System BIOS

Describes how to configure the system BIOS and its parameters.

2. BMC Configuration

Describes BMC Configuration.

3. Flash FDD

Describes the Flash FDD.

4. Power Control Features

Describes the power control feature.

5. RAID System Configuration

Describes the RAID configuration utility installed in the server.

6. Details of EXPRESSBUILDER

Describes the EXPRESSBUILDER.

7. EXPRESSSCOPE Engine 3

Describes EXPRESSSCOPE Engine 3.

8. NEC ESMPRO

Describes NEC ESMPRO used to manage and monitor the server.

9. NEC Product Info Collection Utility

Describes the NEC Product Info Collection Utility.

10. Universal RAID Utility

Describes Universal RAID Utility, an application to manage or monitor the RAID Controller.

11. Express Report Service / Express Report Service (HTTPS)

Describes about Express Report Service / Express Report Service (HTTPS).

12. Express Report Service (MG)

Describes about Express Report Service (MG).

Page 52

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

System BIOS

You can check and change the parameters using the BIOS Setup utility (SETUP).

1.1

Starting SETUP

Turn on the server and proceed with POST.

Wait until the following message appears at the bottom left of the screen.

Press <F2> SETUP, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network

(* a different message may appear depending on the environment)

If you press <F2>, SETUP will start after POST, and the Main menu appears. (You can also start SETUP by pressing <F2> key while expanding option ROM.)

1.2

Parameter Descriptions

The SETUP utility has the following six major menus.

• Main menu

• Advanced menu

• Security menu

• Server menu

• Boot menu

• Save & Exit menu

These menu has submenus for relevant items. Selecting submenus allows you to configure further detailed parameters.

Page 53

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.1

Main

If you start up the SETUP utility, the Main menu is displayed first.

For details about the options, see the table below.

Option Parameter Descriptions

BIOS Information

− −

BIOS Version (Display only)

Shows the BIOS version.

Build Date

(Display only) Shows the BIOS build date.

Access Level (Display only)

Shows the current access level (Administrator

or User).

If no password is set, Administrator is shown.

UEFI Spec Version

(Display only)

Shows the UEFI Spec version that BIOS

supports.

Memory Information

−

Total Memory

(Display only) Shows the total capacity of installed memory.

System Language

[English] Français Español Deutsch Italiano

Select a disaplay language for SETUP. If you

run SETUP with BIOS Redirection Port

enabled (other than Disabled), English is

automatically selected. At that time, you

cannot change setting of System Language.

If BIOS Redirection Port is set to Disabled,

the language set in this option is used at the

next startup of SETUP, and you can change

the language setting.

System Date WWW MM/DD/YYYY Set the system date.

System Time HH:MM:SS Set the system time

[ ]: Factory settings

Page 54

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Tips

Be sure to confirm that the date and time in the BIOS parameters are correctly

configured.

Check the system clock monthly. Additionally, if you implement the server in a

system that requires highly accurate time, use of a time server (an NTP server) is

recommended.

If the system time becomes considerably slow or fast over time even though you

regularly adjust it, contact the dealer where you purchased the server or the

maintenance service company for maintenance.

Page 55

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.2

Advanced

If you move the cursor to Advanced, the Advanced menu appears.

For the menus that show a “ ” to their left, select a menu and press the <Enter> key to display its submenu.

When [UEFI] is selected for Boot Mode:

When [Legacy] is selected for Boot Mode:

Note

Network Stack Configuration submenu and UEFI Driver Configuration submenu

cannot be selected if Legacy is specified for Boot Mode. They can be selected only when

UEFI is selected for Boot Mode.

Page 56

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(1) Processor Configuration submenu

From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

Processor Information

− −

Processor Power Management

− −

DCU IP Prefetcher

Disabled

[Enabled]

Enable or disable DCU (Data Cache Unit) IP

Prefetcher of processor.

DCU Streamer Prefetcher

Disabled

[Enabled]

Enable or disable DCU Streamer Prefetcher of

processor.

Hardware Prefetcher

Disabled [Enabled]

Enable or disable Hardware Prefetcher.

Adjacent Cache Line Prefech

Disabled [Enabled]

Set the optimal access from memory to cache to

either Enabled or Disabled.

Execute Disable Bit

Disabled [Enabled]

Enable or disable Execute Disable Bit feature. This

option is displayed only when the installed processor

supports this feature.

VT-x

Disabled [Enabled]

Enable or disable Intel(R) Virtualization Technology

(feature to virtualize processor).

Active Processor Cores 1-14

Specify the number of active cores in each

processor package. The number of cores that can

be specified depends on the processor installed. X

denotes the maximum number of cores.

Hyper-Threading

Disabled [Enabled]

Enable or disable the feature to execute two threads

with only one core. This option is displayed only

when the installed processor supports this feature.

PPIN Support [Disabled]

Enabled

Enable or disable Protected Processor Inventory

Number (PPIN), This option is displayed only when

the installed processor supports this feature.

Page 57

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

X2APIC Disabled

[Enabled]

Enable or disable X2APIC feature.

• X2APIC feature must be Enabled when using an

OS shown below:

Red Hat Enterprise Linux 6(x86_64)

Windows Server 2012

Windows Server 2012 R2

• X2APIC feature must be Disabled when using an

OS shown below:

Red Hat Enterprise Linux 6(x86)

Windows Server 2008

Windows Server 2008 R2

VMware ESXi 5

VMware ESXi 6

See Chapter 1 Installing Windows in Installation

Guide, and determine whether this feature is

enabled or disabled according to description in

"Before Starting Setup" appropriate to your OS.

[ ]: Factory settings

Page 58

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) Processor Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

Processor 1 CPUID

(Display only)

Shows the ID of Processor 1.

Processor Type

(Display only) Shows the type of Processor 1.

Processor Speed

(Display only) Shows the clock speed of Processor 1.

Active Cores

(Display only) Shows the number of active cores in Processor 1.

Max Cores

(Display only) Shows the maximum number of cores in Processor 1.

L2 Cache RAM

(Display only)

Shows the secondary cache size of Processor 1.

L3 Cache RAM

(Display only)

Shows the tertiary cache size of Processor 1.

Microcode Revision

(Display only)

Shows the revision of the microcode applied to Processor 1.

EMT64

(Display only)

Supported is shown when the processor 1 supports Intel 64 architecture.

Hyper-Threading

(Display only)

Supported is shown when the processor 1 supports Hyper-Threading Technology.

Processor 2 CPUID

(Display only)

Shows the ID or Processor 2.

"Not Installed" indicates that no processor is installed in processor socket 2.

Processor Type

(Display only)

Shows the type of Processor 2.

Processor Speed

(Display only)

Shows the clock speed of Processor 2.

Active Cores

(Display only)

Shows the number of active cores in Processor 2.

Max Cores

(Display only)

Shows the maximum number of cores in Processor 2.

L2 Cache RAM

(Display only)

Shows the secondary cache size of Processor 2.

L3 Cache RAM

(Display only)

Shows the tertiary cache size of Processor 2.

Microcode Revision

(Display only)

Shows the revision of the microcode applied to Processor 2.

EMT64

(Display only)

Supported is shown when the processor 2 supports Intel 64 architecture.

Hyper-Threading

(Display only)

Supported is shown when the processor 2 supports Hyper-Threading Technology.

[ ]: Factory setting

Page 59

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(b) Processor Power Management submenu

The screen shown below is when Custom is selected for Power Management Policy.

If any other parameter than Custom is selected for Power Management Policy, the parameter values are fixed as shown below:

When Energy Prefeered (default) is selected:

Page 60

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

When Performance Preferred is selected:

For details about the options, see the table below.

Option Parameter Descriptions

Power Management Policy

Performance Preferred

[Energy Preferred]

Custom

Specify the Power Management Policy. Set the following related menu items en bloc according to this setting. You can select the following related menu items by changing this setting to [Custom].

Processor C3 Report

[Disabled] Enabled

Enable or disable the feature to report Processor C3 State to OS.

Processor C6 Report

Disabled

[Enabled]

Enable or disable the feature to report

Processor C6 State to OS.

Package C-State Limit

C0/C1

C6 (non Retention)

C6 (Retention)

[No Limit]

Specify the upper limit for Package C

State of processor.

EIST

Disabled

[Enabled]

Enable or disable the Enhanced Intel

SpeedStep(R) Technology feature. This

option is displayed only when the

installed processor supports this feature.

Energy Performance

Performance

[Balanced Performance]

Balanced Energy

Energy Efficient

Specify whether the performance is preferred or energy-saving is preferred while processor is running. This option is displayed only when EIST is set to

Enabled.

Turbo Boost

Disabled [Enabled]

Enable or disable the Turbo Boost Technology feature. This option is displayed only when the installed processor supports this feature.

Energy Efficient Turbo

Disabled

[Enabled]

Enable or disable Energy Efficient Turbo feature. This option is displayed when EIST is set to Enabled and Turbo Boost is se to Enabled.

P-State Coordination

[HW_ALL] Specify the type for P-State coordination.

Page 61

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

SW_ALL

SW_ANY

This option is displayed only when EIST is set to Enabled.

Workload Sensitivity

[Balanced]

I/O sensitive

Select I/O sensitive when system performance should take precedence over I/O workload.

Uncore Frequency Scaling

Disabled

[Enabled]

Enable or disable the feature that adjusts the operating frequency of Uncore in each processor.

Uncore Frequency

Coordination

[Disabled]

Enabled

Use this option to adjust uncore

frequency between processors. This

option is displayed when Uncore

Frequency Scaling is Enabled.

Hardware P-State [Disabled]

Autonomous

Corporative

Specify Hardware P-State mode of a

proocessor. This option is displayed

when this feature is supported.

Autonomous C-State Disabled

Enabled

Enable or disable the Autonomous C

state of a processor. This option is

displayed when this feature is supported.

[ ]: Factory setting

Page 62

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(2) Memory Configuration submenu

From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

Memory Information − − Hardware Memory Test [Disabled]

Enabled

Enable or disable to execute memory test during POST. If a memory error is detected while this option is set to Enabled, the relevant memory resource is degraded.

Memory Retest [No]

Yes

When this option is set to Yes, error information on memory is cleared, and all DIMMs are reconfigured at the next startup. No is automatically selected after DIMMs are reconfigured.

Memory Frequency Limit [Auto]

1333 MHz 1600 MHz 1866 MHz 2133 MHz 2400 MHz

Specify the upper limit of operating frequency of memory. The operating frequency may be lowered than the specified value depending on memory configuration.

NUMA Disabled

[Enabled]

Enable or disable Non-Uniform Memory Access feature. This option is displayed only in multi-processor configuration..

Cluster On Die [Disabled]

Enabled

Enables or disables Cluster On Die feature. This option is accessible when the installed processor supports this feature and Enabled is specified for NUMA. This option must be disabled on VMware ESXi

5.x.

Snoop Mode Home Snoop

[Early Snoop] Home Snoop with Directory

Specify Snoop mode. This option is accessible when Disabled is specified for Cluster on

Die.

Patrol Scrub Disabled

[Enabled]

Enable or disable memory RAS feature (Patrol Scrubbing).

Demand Scrub

Disabled [Enabled]

Enable or disable memory RAS feature (Demand Scrubbing).

[ ]: Factory setting

Page 63

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) Memory Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

Total Memory (Display only)

Shows the physical capacity of installed

memory.

Current Memory Speed (Display only)

Shows the current memory operating

frequency.

CPU1_DIMM1-8 Status

CPU2_DIMM1-8 Status

(Display only)

Shows capacity and status of each DIMM.

Number: Indicates memory capacity and

DIMM is working normally.

Number (Error): Indicates memory capacity

and failed DIMM.

Disabled: Indicates DIMM is degraded due to

memory error.

Not Present: Indicates no DIMM is installed.

[ ]: Factory setting

Page 64

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(3) PCI Configuration submenu

From the Advanced menu, select PCI Configuration and then press the <Enter> key to display the menu screen as shown below.

For details about the options, see the table below.

Option Parameter Descriptions

PCI Device Controller and Option ROM

Settings

− −

PCI Link Speed Settings

− −

AER Support

Disabled

[Enabled]

Enable or disable the feature that allows OS to

control PCIe Advanced Error Reporting.

Onboard VGA is excluded.

4GB PCI Hole Granularity 3 GB

[2 GB]

1 GB

Specify the size of address space for PCI

device.

Above 4G Decoding

[Disabled]

Enabled

Enable or disable the function that maps the

memory to an address space that is more than

4GB for 64 bit PCle device.

PCI Bus Static Allocation Disabled

[Enabled]

Enable or disable static allocation of PCI bus

number.

PCIe Completion Timeout

50 µsec to 10 msec

16 msec to 55 msec

65 msec to 210 msec

[260 msec to 900 msec]

1 sec to 3.5 sec

4 sec to 13 sec

17 sec to 64 sec

Specify the Completion Timeout value for

PCIe device.

I/O Non-Posted Prefetch

Disabled

[Enabled]

Enable or disable the I/O Non-Posted Prefetch

feature

[ ]: Factory setting

Page 65

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) PCI Device Controller and Option ROM Settings submenu

The following screen appears when UEFI is selected for Boot Mode in Boot menu.

On this menu, you cannot select VGA Priority option. If you want to specify VGA Priority, change Boot Mode to Legacy in Boot menu.

For details about the options, see the table below.

Option Parameter Descriptions

VGA Controller

Disabled

[Enabled]

Enable or disable the onboard VGA controller.

This option is automatically set to Enabled if

only the onboard VGA controller is valid and

Serial Redirection is disabled.

VGA Priority [Onboard]

Offboard

Specify priority to expand ROM of VGA

controller..

LAN Controller

Disabled

[Enabled]

Enable or disable the onboard LAN controller.

This option is fixed to Enabled if Shared LAN

is enabled in Off-line Tools.

LAN1 Option ROM Scan

Disabled

[Enabled]

Enable or disable the option ROM SCAN for

onboard LAN 1.

LAN2 Option ROM Scan

Disabled

[Enabled]

Enable or disable the option ROM SCAN for

onboard LAN 2.

LAN3 Option ROM Scan

Disabled

[Enabled]

Enable or disable the option ROM SCAN for

onboard LAN 3.

LAN4 Option ROM Scan

Disabled

[Enabled]

Enable or disable the option ROM SCAN for

onboard LAN 4.

PCI1 Slot Option ROM

Disabled

[Enabled]

Enable or disable the option ROM on PCI slot.

PCI2 Slot Option ROM

[Disabled]

Enabled

Enable or disable the option ROM on PCI slot.

[ ]: Factory setting

Note

For a RAID Controller, LAN card (network boot), or Fibre Channel controller, if no

Hard Disk Drive on which an OS is installed is connected, set the option ROM for

that slot to Disabled.

Page 66

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(b) PCI Link Speed Settings submenu

For details about the options, see the table below.

Option Parameter Descriptions

Target Link Speed Limit

[Auto]

2.5 GT/s

5.0 GT/s

Specify the upper limit of link speed of

onboard PCI device and PCI devices

connected to each PCI slot..

PCI 1/2 Slot Link Speed Limit

2.5 GT/s

5.0 GT/s [8.0 GT/ｓ]

Specify the upper limit of link speed of PCI

device in each PCI slot in the range not

exceeding the value specified in Target Link

Speed Limit.

[ ]: Factory setting

Page 67

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(4) Advanced Chipset Configuration submenu

From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to display the menu screen as shown below.

For details about the options, see the table below.

Option Parameter Descriptions

Current QPI Link Freq (Display only)

Shows the current QPI link speed. This option is displayed only in multiple processor configuration.

QPI Frequency Limit

[Auto]

6.4 GT/s

8.0 GT/s

9.6 GT/s

Specify the upper limit of QPI link speed.

VT-d

Disabled

[Enabled]

Enable or disable Intel(R) Virtualization Technology for Directed I/O feature (Virtualization of I/O feature). This option is displayed only when the installed processor supports this feature.

I/OAT

Disabled

[Enabled]

Enable or disable Intel(R) I/O Acceleration Technology feature.

Wake On LAN/PME

[Disabled]

Enabled

Enable or disable the feature that remotely powers on through a network.

Wake On RTC Alarm

[Disabled]

Enabled

Enable or disable the feature that remotely powers on using the real time clock.

[ ]: Factory setting

Note

If the AC power is turned off, the Wake on Ring feature is not available on the next system

boot after AC power-on. Press the Power switch to boot the system.

Page 68

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(5) Storage Configuration submenu

From the Advanced menu, select Storage Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

SATA Information

−

SATA Mode

Disabled

IDE Mode

[AHCI Mode]

Set SATA Mode.

Hard Disk Pre-Delay

[Disabled]

3 Seconds

6 Seconds

9 Seconds

12 Seconds

15 Seconds

21 Seconds

30 Seconds

Specify delay time before HDD is accessed

during POST.

[ ]: Factory setting

Note

NEC has not verified AHCI driver support.

Page 69

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) SATA Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

SATA Port0 (Display only) Shows a device connected to each port.

Not Present is shown when no device is

connected to SATA port.

SATA Port1

SATA Port2

SATA Port3

[ ]: Factory setting

Page 70

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(6) USB Configuration submenu

From the Advanced menu, select USB Configuration and then press the <Enter> key to display the menu screen shown below.

For details about the options, see the table below.

Option Parameter Descriptions

Device Reset Timeout

10 sec

[20 sec]

30 sec

40 sec

Specify the timeout period when Start Unit

command is issued to USB mass storage

device.

Controller Timeout

1 sec

5 sec

10 sec

[20 sec]

Specify the timeout period when Control, Bulk,

and Interrupt Transfer commands are issued

to USB Controller.

XHCI Mode

Smart Auto

[Auto]

Enabled

Disabled

Specify the operation mode of USB3.0

controller.

Smart Auto: Takes over the USB3.0 settings

at POST according to support status of OS.

Auto: Enables USB3.0 after the OS that

supports USB3.0 is started.

Enabled: Enables USB3.0.

Disabled: Disables USB3.0.

XHCI Hand-off

Disabled

[Enabled]

Enable or disable XHCI Hand-off feature.

[ ]: Factory setting

Page 71

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(7) Serial Port Configuration submenu

From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below.

From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below.

Page 72

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

For details about the options, see the table below.

Option Parameter Descriptions

Serial Port A Settings

− −

Serial Port A Disabled

[Enabled]

Enable or disable serial Port A

Serial A Base I/O [3F8h]

2F8h 3E8h 2E8h

Specify the base I/O address for serial port A.

Serial A Interrupt [IRQ 4]

IRQ 3

Specify the interrupt for serial port A

Serial Port B Settings

− −

Serial Port B Disabled

[Enabled]

Enable or disable serial Port B

Serial B Base I/O 3F8h

[2F8h] 3E8h 2E8h

Specify the base I/O address for serial port B

Serial B Interrupt IRQ 4

[IRQ 3]

Specify the interrupt for serial port B

Auto-Shutdown [Disabled]

Enabled

Enable or disable Auto-Shutdown feature of serial port. Select Enabled when a device that supports this feature is connected..

Console Redirection Settings

− −

BIOS Redirection Port [Disabled]

Serial Port A Serial Port B

Enable or disable the console redirection feature for the specified serial port. Specifying Serial Port A or Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager. The screen size of terminal unit must be 80 x 25. The option items shown below are displayed.

Terminal Type [VT100+]

VT-UTF8 PC-ANSI

Select the terminal type.

Baud Rate 9600

19200 57600 [115200]

Specify baud rate.

Data Bits 7

[8]

Specify data bit width.

Parity [None]

Even Odd

Specify parity type.

Stop Bits [1]

Specify stop bits.

Flow Control None

[Hardware RTS/CTS]

Specify the flow control method.

Continue C.R. after POST Disabled

[Enabled]

Select whether the console redirection is continued after completion of POST or not.

[ ]: Factory setting

Page 73

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(8) Network Stack Configuration submenu

From the Advanced menu, select Network Stack Configuration and then press the <Enter> key to display the menu screen shown below.

For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.

Note

You cannot select Network Stack Configuration submenu if Boot Mode is Legacy. To

select Network Stack Configuration submenu, change Boot Mode to UEFI.

For details about the options, see the table below.

Option Parameter Descriptions

Network Stack Disabled

[Enabled]

Enable or disable UEFI Network Stack. If this option is

Enabled, the menu items below appears.

PXE Configuration – –

Network Mode Disabled

[IPv4]

IPv6

Specify the PXE network mode.

Media detect count [0]-50

Specify the number of times trying to detect media at PXE connection.

iSCSI Configuration – –

[ ]: Factory setting

Page 74

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) iSCSI Configuration submenu

Option Parameter Descriptions

iSCSI Initiator Name Alphanumeric character

between 4 and 223

Specify the name of iSCSI Initiator. Initiator name must

be IQN format (iSCSI Qualifier Name).

The menu items below can be selected when iSCSI

Initiator Name is specified.

Add an Attempt – –

Attempt [XX] – –

Delete Attempts – –

Change Attempt Order – –

[ ]: Factory setting

Page 75

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1. Add an Attempt submenu

Note

MAC address is displayed when onboard LAN controller or UEFI driver for PCI device is

loaded.

Option Parameter Descriptions

MAC [XX:XX:XX:XX:XX:XX] – –

Page 76

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

i. MAC [XX:XX:XX:XX:XX:XX] submenu

Option Parameter Descriptions

iSCSI Attempt Name Up to 96 Alphanumeric

characters

Specify an attempt name of iSCSI.

iSCSI Mode [Disabled]

Enabled

Enabled for MPIO

Specify iSCSI mode.

Internet Protocol [IP4]

IP6

Specify IP mode of iSCSI.

Connection Retry Count 0-[5]-16 Specify retry count for iSCSI connection.

Connection Establishing

Timeout

100-[16000]-20000 Specify timeout in msec for iSCSI connection.

OUI-format ISID (Display only) Displays OUI-format ISID.

Configure ISID 6-digit numerics Specify the lower 3 bytes of OUI-format ISID. MAC address is

stored as default.

Enable DHCP [Disabled]

Enabled

Enable or disable DHCP server.

Initiator IP Address IP Address Specify IP address of initiator. This item is not displayed when

Enabled is selected for Enable DHCP or IP6 is selected for

Internet Protocol.

Initiator Subnet Mask IP Address Specify subnet mask of initiator. This item is not displayed when

Enabled is selected for Enable DHCP.

Gateway IP Address Specify gateway. This item is not displayed when Enabled is

selected for Enable DHCP.

Page 77

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

Get target info via DHCP [Disabled]

Enabled

Enable or disable the feature to obtain information of target

device via DHCP. This item is not displayed when Disabled is

selected for Enable DHCP.

Target Name Alphanumeric

characters between 4

and 223

Specify the target name with IQN (iSCSI Qualifier) format. This

item is not displayed when Enabled is selected for Get Target

info via DHCP.

Target IP Address IP Address Specify the IP address of target.

This item is not displayed when Enabled is selected for Get

Target info via DHCP.

Target Port 0-65535 Specify the target port.

This item is not displayed when Enabled is selected for Get

Target info via DHCP.

Boot LUN Up to 20 Alphanumeric

characters

Specify LUN.

This item is not displayed when Enabled is selected for Get

Target info via DHCP.

Authentication Type CHAP

[None]

Specify the authentication type.

CHAP Type One way

[Mutual]

Specify CHAP type.

This item is displayed when CHAP is selected for

Authentication Type.

CHAP Name Up to 126

Alphanumeric

characters

Specify CHAP name.

This item is displayed when CHAP is selected for

Authentication Type.

CHAP Secret Alphanumeric

characters between 12

and 16 digits

Specify CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type.

CHAP Status (Display only) Displays status of CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type.

Reverse CHAP Name Up to 126

Alphanumeric

characters

Specify reverse CHAP name.

This item is displayed when CHAP is selected for

Authentication Type and Mutual is selected for CHAP Type.

Reverse CHAP Secret Alphanumeric

characters between 12

and 16 digits

Specify reverse CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type and Mutual is selected for CHAP Type.

Reverse CHAP Status (Display only) Displays status of reverse CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type and Mutual is selected for CHAP Type.

Save Changes – Save the current settings.

Back to Previous Page – Return to iSCSI Configuration submenu.

[ ]: Factory setting

Page 78

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

2. Attempt[XX] submenu

Options and parameters are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu. See MAC [XX:XX:XX:XX:XX:XX] submenu.

3. Delete Attempts submenu

Option Parameter Descriptions

Attempt [XX] [Disabled]

Enabled

Select Enabled for an iSCSI attempt you want to delete.

Commit Changes and Exit – Save the current setting and return to iSCSI

Configuration submenu.

Discard Changes and Exit – Discard the current setting and return to iSCSI

Configuration submenu.

[ ]: Factory setting

Page 79

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

4. Change Attempt Order submenu

Option Parameter Descriptions

Change Attempt Order – Specify the priority of iSCSI attempt. Press the <Enter>

key to open the pop-up window, and specify the priority

by using <+> or <–> key.

Commit Changes and Exit – Save the current setting and return to iSCSI

Configuration submenu.

Discard Changes and Exit – Discard the current setting and return to iSCSI

Configuration submenu.

[ ]: Factory setting

Page 80

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(9) UEFI Driver Configuration submenu

For details about the options, see the table below.

Option Parameter Descriptions

(UEFI Driver Name) – This item is displayed when onboard LAN controller or

UEFI driver for PCI device is loaded.

The on-screen menu depends on the specified UEFI

driver.

VLAN Configuration

(XXXXXXXXXXXX)

－－

Driver Health – –

(a) VLAN Configuration (MAC: XXXXXXXXXXXX) submenu

Page 81

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

For details about the options, see the table below.

Option Parameter Descriptions

Create new VLAN

－－

VLAN ID [0]-4094 Specify VLAN ID.

Priority [0]-7 Specify VLAN Priority.

Add VLAN

－

Add VLAN.

Configured VLAN List

－－

VLAN ID: [x], Priority:[x] [Disabled]

Enabled

Specify Enabled for the VLAN to be deleted.

Remove VLAN

－

Delete the specified VLAN

Page 82

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(b) Driver Health submenu

For details about the options, see the table below.

Option Parameter Descriptions

(UEFI Driver Name) (Display only) Displays status of UEFI Driver Heaalth.

This item is displayed when onboard LAN controller or

UEFI driver for PCI device is loaded, and UEFI driver

supports Driver Health.

Page 83

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.3

Security

If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings.

Select Administrator Password or User Password, and then press the <Enter> key to display the screen where you can register/change the password.

Tips • Administrator Password must be set before seting User Password.

• Do not set any password before installing OS.

• If you have forgotten any password, contact the store where you purchased the

product or your maintenance service company. If you want to clear password,

refer to Chapter 1 (7. Resetting and Clearing Server).

Page 84

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

For details about the options, see the table below.

Option Parameter Descriptions

Password Configuration

− −

Administrator Password

Up to 20

alphanumeric

characters

When the <Enter> key is pressed, the

password entry screen to set administrative

right is displayed.

This password can be used to access all

SETUP menus. Password can be set only

when SETUP is started by administrative right.

If no password is set, SETUP starts with

administrative right.

User Password

Up to 20

alphanumeric

characters

When the <Enter> key is pressed, the

password entry screen to set user right is

displayed. With this password, access to

SESTUP menus is limited. The user password

can be set when SETUP is started by

administrative right or user right.

Security Configuration

−

–

Password On Boot

[Disabled]

Enabled

Enable or disable the feature that requires a

password entry on boot. This option can be

selected when Administrator Password is

set.

Disable USB Ports

[Disabled]

Front

Internal

Front + Internal

Select a port to be disabled.

Note that USB keyboard is enabled only while

the POST is running.

If the internal USB port is disabled, Internal

Flash Memory is also disabled.

Remote Keyboard and Mouse

Disabled

[Enabled]

Enable or disable the remote keyboard and

mouse supported by BMC.

NVRAM Write Policy

[Unlock]

Lock

Specify the operation policy for writing to BIOS

settings (NVRAM). If "Lock" is specified,

writing from the OS to NVRAM is restricted.

This function can be selected only when

"Secure Boot" is "Disabled"

Secure Boot Configuration

－

This item can be selected only when "Boot

Mode" is set to "UEFI".

[ ]: Factory setting

Page 85

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(1) Secure Boot Configuration submenu

When "Secure Boot" is selected and the <Enter> key is pressed in the Security menu, the following screen is displayed.

For details about the options, see the table below.

Option Paramete Description

System Mode (Display only)

Display the status of registration of Platform Key (PK). It is not registered if the status is [Setup]. It is registered if the status is [User].

Secure Boot (Display only)

The status is [Active] when SETUP is started with the Secure Boot function enabled.

Vendor Keys (Display only)

The status is [Active] when the default key is registered.

Secure Boot

[Disabled]

Enabled

Enable or disable the Secure Boot function.

This

function is enabled when the key is registered.

Secure Boot Mode

[Standard]

Custom

Specify the policy that uses the Secure Boot function in

the standard settings.

Invalid Signature Detection

[Boot Next Device]

Halt

Specify the operation when an illegal signature is

detected by the Secure Boot function. If

Halt" is

specified, a pop-up message is displayed during POST.

Select OK to boot the device of the next higher priority.

If "Boot Next Device" is specified, the device of

the next highest priority is booted without displaying a

message.

Key Management

－

This item can be selected only when

Secure Boot

Mode

is set to "Custom".

[ ]: Factory setting

Tips • We recommend that you set “Administrator Password” to enable “Secure Boot”.

• When “Secure Boot” is enabled, the UEFI driver of the option card needs to be

signed by the Microsoft key to have the option card recognized as a bootable

device.

Page 86

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(a) Key Management submenu

Option Paramete Description

Provision Factory Default

keys

Disabled

[Enabled]

Enable/Disable the function to automatically register the

default key if you do not have Platform Key (PK).

Delete All Secure Boot

Variables

－

Set “System Mode” to [Setup]. Secure Boot will be

disabled. All keys and signature databases (PK, KEK,

DB, DBX and DBT) will be deleted. You can execute this

section only when you set “Provision Factory Default

keys” to [Disabled].

Enroll All Factory Default Keys

－

Set “System Mode” to [User]. Register the default key

and signature databases (PK, KEK, DB, DBX and DBT).

You can execute this section only when you set

“Provision Factory Default keys” to [Enabled].

Save All Secure Boot

Variables

－

Save all keys and signature databases (PK, KEK, DB,

DBX and DBT) in an external media. You can execute

this section only when you have registered PK, KEK, db,

dbx and dbt keys.

Secure Boot variable | Size|

Key#| Key source

(Display only) Display the status of keys and signature databases (PK,

KEK, DB, DBX and DBT).

Platform Key(PK)

－

Display the status of Platform Key (PK). Also

Key Exchange Keys

－

Display the status of Key Exchange Keys (KEK). Also

Authorized Signatures

－

Display the status of Authorized Signatures (DB). Also

Forbidden Signatures

－

Display the status of Forbidden Signatures (DBX). Also

Authorized Timestamps

－

Display the status of Authorized Timestamps (DBT). Also

Page 87

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.4

Server

If you move the cursor to Server, the Server menu screen appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.

The Server menu screen shows the options you can configure and their features. For the menu System Management, move the cursor to it and then press the <Enter> key to show its submenus.

Option Parameter Descriptions

System Management

− −

Power Control Configuration

− −

Assert NMI on PCIe Error

Disabled

[Enabled]

Enable or disable NMI assert feature. NMI is

asserted when PCIe Uncorrectable error is

detected and PCI PERR or SERR is

detected.

FRB-2 Policy

[Retry 3 Times]

Disable FRB2 Timer

Always Reset

Specify how the system should operate if

FRB level 2 errors occur.

Boot Monitoring

[Disabled]

5-60 minutes

Enable or disable the boot monitoring feature

and specify the timeout period in 5-minute

unit.

To use this feature, NEC ESMPRO

ServerAgentService must be installed. If

starting up an OS on which it is not installed,

disable this feature

Boot Monitoring Policy

[Retry 3 times]

Always Reset

Specify the system operation to retry OS boot

when time-out was enforced during boot

monitoring.

Retry 3 times: Attempts to boot OS up to

three times.

Always Reset: Retries booting the OS

repeatedly.

This option can be selected only when Boot

Monitoring is enabled.

Page 88

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

Thermal Sensor

Disabled

[Enabled]

Enable or disable the thermal sensor

monitoring feature. If this option is set to

Enabled and when abnormal temperature is

detected, stops POST before OS starts and

waits until the temperature becomes normal.

Check previous System Config

[Disabled]

Enabled

Enable or disable the feature to detect

system configuration change.

If this option is set to Enabled and the

system configuration differs from the

previous boot, the system stops before OS

booting and displays confirmation message

whether to continue booting. At this time,

POST pauses until user’s response is made.

BMC IRQ [Disabled]

IRQ11

Specify whether to allocate interrupt lines for

BMC (Baseboard Management Controller).

Post Error Pause

Disabled

[Enabled]

Enable or disable the feature to suppress OS

booting when POST detects an error, until

user's response is made.

When set to Disabled, continues OS booting

regardless of user's response even if an error

is detected during POST.

Memory Error

Halt

[Boot]

Enable or disable the feature to suppress OS

booting when POST detects a memory

degradation error, until user's response is

made. This option is valid only when POST

Error Pause is set to Enabled. Even if this

option is set to Boot, the system stops POST

and suppresses OS boot if all of thememory

resources are degraded.

Power Switch Inhibit

[Disabled]

Enabled

Enable or disable the POWER switch inhibit

feature.

CLI SETUP

[Disabled]

Enabled

Enable or disable the Command Line

Interface SETUP feature. When this option is

set to Enabled, the operation of SETUP is

changed to use Command Line Interface

(CLI). To switch back to the menu operation,

set this option to Disabled.

For details of the command, run HELP

command after prompt of CLI SETUP is

displayed.

If the number of bootable devices exceeds a

certain number, a message "Failed to get

Boot Variable data" is displayed on command

line, and you are unable to open or change

the Boot menu. Reduce the number of

bootable devices by disconnecting

unnecessary USB device, or change Option

ROM Scan of onboard devices or PCI slots

to Disabled.

Page 89

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

Power Measurement Policy

Disabled

[One Time]

Always

Specify the operation policy of Power

Measurement feature.

One time:

The power is measured only at the next

POST execution. This parameter is

automatically changed to Disabled after the

measurement.

Always:

The power is measured at every POST

execution.

If the following hardware devices are

added/replaced, specify One Time and

execute Save Changes and Exit in Save &

Exit menu.

- Processor

- DIMM

If you intend to measure the power by this

setting, do not use the power control feature

that limits power consumption. See Chapter 2

(4. Power Control Feature) for more

information.

[ ]: Factory setting

Page 90

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(1) System Management submenu

From the Server menu, move the cursor to System Management and then press the <Enter> key to show its submenus.

For details about the options, see the table below (display only).

Option Parameter Descriptions

BIOS Version (Display only) Shows the current BIOS version.

UEFI Spec Version (Display only)

Shows the current version of UEFI Spec that BIOS

supports.

Board Part Number (Display only) Shows the part number of motherboard.

Board Serial Number (Display only) Shows the serial number of motherboard.

System Part Number (Display only) Shows the part number of the system.

System Serial Number (Display only) Shows the serial number of the system.

Chassis Part Number (Display only) Shows the part number of chassis.

Chassis Serial Number (Display only) Shows the serial number of chassis.

Onboard LAN1 MAC (Display only) Shows the MAC addoress of onboard LAN1.

Onboard LAN2 MAC (Display only) Shows the MAC addoress of onboard LAN2.

Onboard LAN3 MAC (Display only) Shows the MAC addoress of onboard LAN3.

Onboard LAN4 MAC (Display only) Shows the MAC addoress of onboard LAN4.

Management LAN MAC (Display only) Shows the MAC address of management LAN port.

BMC Device ID (Display only) Shows the device ID of BMC.

BMC Device Revision (Display only) Shows the revision of BMC.

BMC Firmware Revision (Display only) Shows the firmware revision of BMC.

SDR Revision (Display only) Shows the revision of Sensor Data Record.

NM Firmware Version (Display only) Shows the firmware version of Intel Node Manager.

Descriptor Revision (Display only) Shows the revision of descriptor.

Chipset Revision (Display only) Shows the revision of chipset.

[ ]: Factory setting

Page 91

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(2) Power Control Configuration submenu

From the Server menu, move the cursor to Power Control Configuration and then press the <Enter> key to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

AC-LINK

Stay Off

[Last State]

Power On

Specify AC link feature. Specify how the DC power state

should be when the AC power is supplied again after loss

of power. (See the table below)

Power ON Delay Time Mode [Manually Setting]

Random

Select a method to specify the delay time before powering

on DC power. Available options are: "User-specified value"

or "random value".

This option is selectable when Power On or Last State is

specified in AC-LINK.

Delay Time [45]-600 Specify the delay time.

The minimum configurable time may be changed from

factory-set value.

The minimum configurable time is displayed when

executing Load Setup Defaults.

This menu appears when Manually Setting is specified

for Power ON Delay Time Mode.

Standby Power Save

[Disabled]

Enabled

Enable or disable the feature that saves the standby power

on standby. If this option is set to Enabled, the AC-LINK

setting is fixed to Power On automatically and cannot be

changed. With AC power off state, management,

monitoring, and power-on of server are disabled on remote

site. Powering on the server is available only by pressing

the POWER switch on the server.

If AC-LINK setting is changed from the remote site with

this option being set, you need to press the POWER

switch twice to power on the server.

Cold Redundant Mode

[Disabled]

Enabled

Enable or disable Cold Redundancy feature.

For details, see Chapter 2 (1.14 Cold Redundant Feature)

in User's Guide.

[ ]: Factory setting

Page 92

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

The table below shows the operation of DC power when the AC power is turned off once and then back on, in accordance with the AC LINK setting.

System status before AC power was turned off AC LINK setting

Stay Off Last State Power On

Operating (DC power is ON) Off On On

Halting (DC power is also OFF) Off Off On

Forced shutdown* Off On On

* Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power.

Tips

• If an uninterruptible power supply (UPS) is used for automatic operation, set the

AC-LINK to Power On.

• AC-LINK option becomes valid when next time POST is running.

Page 93

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.5

Boot

If you move the cursor to Boot, the Boot menu where you can configure the boot order appears.

For details about the options, see the table below.

Option Parameter Descriptions

Boot Configuration

− −

Quiet Boot

Disabled

[Enabled]

Enable or disable the feature to display logo during

POST. When this option is set to Disabled, the results

of POST execution are displayed instead of the NEC

logo.

If BIOS Redirection Port is enabled, this option is

shown as Unavailable and inaccessible (run with

Disabled state automatically)

Bootup Numlock State

[Off]

Enable or disable Numlock feature of keyboard.

Setup Prompt Timeout [0] - 65535

Specify the time until the <F2> is pressed to launch

SETUP.

Boot Mode

Legacy

[UEFI]

Specify the boot mode.This option can be selected when Secure Boot is set to Disabled.

Select "UEFI" for the following OS:

－Windows Server 2012 －Windows Server 2012 R2

Select "Legacy" for the following OS:

－Red Hat Enterprise Linux 6(x86) －Windows Server 2008 R2 －VMware ESXi 5 －VMware ESXi 6

See Chapter 1 Installing Windows in Installation

Guide, and determine the Boot Mode according to

description in "Before Starting Setup" appropriate to

your OS.

Boot Option Priorities

− −

Page 94

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

Option Parameter Descriptions

Boot Option #1

−

These items show the priority of boot devices.

If all of the Boot Options are set to Disabled, the

SETUP starts running upon completion of POST.

If Boot Mode is changed, devices are displayed after

the system restart.

Boot Option #2

−

Boot Option #3

−

Boot Option #4

−

CD/DVD Priorities

−

Specify the boot priority for each device type.

HDD Priorities

−

Network Priorities

−

[ ]: Factory setting

How to change the boot priority

1. When BIOS detects a bootable device, it displays device information in the designated area.

2. Move the cursor to a device using the <↑>/<↓> keys, and change the priority (First to Fourth) using the <+>/<−> keys.

Rules on boot priority

Priority of bootable devices

(1) Case when multiple bootable devices are connected

The devices are booted in descending order of the priority set in the Boot option. If the boot has failed, the device that is the next one in the Priorities of the same device type is booted. When the boot of the device that is the lowest in the Priorities of the same device type has failed, a device of the Priorities of the next device type is booted.

For example, if there are 2 Priorities for each device type, the priority of the Boot Option and the Priorities of each device type are as following:

- Priority of boot option and the Priorities of each device type ((1) to (8))

1. Boot Option #1 : CD/DVD

CD/DVD Priorities Boot Option #1 : CD/DVD device 1 …① CD/DVD Priorities Boot Option #2 : CD/DVD device 2 …②

2. Boot Option #2 : Removable

Removable Priorities Boot Option #1 : Removable device 1 …③ Removable Priorities Boot Option #2 : Removable device 2 …④

3. Boot Option #3 : HDD

HDD Priorities Boot Option #1 : HDD device 1 …⑤ HDD Priorities Boot Option #2 : HDD device 2 …⑥

4. Boot Option #4 : Network

Network Priorities Boot Option #1 : Network device 1 …⑦ Network Priorities Boot Option #2 : Network device 2 …⑧

(2) Case when a bootable device is added

If a bootable device is newly connected, the added device is registered as the device that has the lowest priority in the Priorities of each device type.

(3) Case when a bootable device is demounted

If a bootable device is demounted from this machine, the subject device is deleted from the Priorities of

each device type.

Page 95

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

(4) Case when “Load Setup Defaults” is executed

If "Load Setup Defaults" in the Save & Exit menu is executed, the settings of the Boot Options and the Priorities of each device type are as the following:

a) Priority of Boot Options

1. Boot Option #1 : CD/DVD

2. Boot Option #2 : Removable

3. Boot Option #3 : HDD

4. Boot Option #4 : Network

b) Priority of Each Device Type’s Priorities

- The priority of non-USB devices (SATA device, RAID, etc.) is higher, and USB devices are registered after them.

c) Bootable devices

- For disabled devices, the disabled state is released, and they are registered in the Priorities of each device type again.

(5) Case when Remote Management Advanced License (*1) is registered

If Remote Management Advanced License is registered, remote media are registered as a bootable device. Remote media operate as follows:

- AMI Remote CD/DVD devices are registered as the device of highest priority in "CD/DVD Priorities".

- If "Load Setup Defaults" in the Save & Exit menu is executed, AMI Remote CD/DVD devices are registered as the device of highest priority in "CD/DVD Priorities".

(*1) Refer to EXPRESSSCOPE Engine 3 User's Guide for details of Remote Management Extended

License.

Tips

• If the boot mode is UEFI, the device information that the installation OS has

registered is displayed in "HDD Priorities". It may include the model number of

the hard disk. “Removable Priorities” may have the partition information

storing EFI boot image. If the boot mode is UEFI, BIOS registers the device

information that is displayed in "HDD Priorities" again when the BIOS settings

(NVRAM) are cleared. For that reason, the device information may be

different from the one the installation OS registered. However, booting can be

done with no problem.

• If Boot Mode is set to "Legacy", HDD Priorities shows the model number of the

hard disk drive.

• Change bootable devices from SETUP instead of the bcdedit command of

Windows and efibootmgr command of Linux.

Page 96

1. System BIOS

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

1.2.6

Save & Exit

If you move the cursor to Save & Exit, the Save & Exit menu appears.

The options of this menu are described below.

(a) Save Changes and Exit

The SETUP utility closes with all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility closes, the system automatically reboots.

(b) Discard Changes and Exit

The SETUP utility closes without saving the changes in NVRAM. The setting at startup of SETUP utility is retained. After the SETUP utility closes, the system automatically reboots.

The SETUP utility closes with all the changes saved in NVRAM. After the SETUP utility closes, the power of the server is automatically turned off.

(d) Discard Changes and Power Off

The SETUP utility closes without saving the changes in NVRAM. The setting at startup of SETUP utility is retained. After the SETUP utility closes, the power of the server is automatically turned off.

(e) Load Setup Defaults

This option resets all values in the SETUP utility to the default settings.

Note

• The factory-set value may differ from the default value depending on your server

model. Reconfigure each item according to your environment by referring to the

list of settings in this section.

• The values of iSCSI Configuration submenu and UEFI Driver Configuration

submenu do not return to the default value.

Page 97

2. BMC Configuration

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

BMC Configuration

2.1

Starting BMC Configuration

1. If you press the <F4> key while the POST is running, the Keyboard type selection menu appears.

Keyboard type selection menu

2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears.

Off-line TOOL menu

3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility.

Page 98

2. BMC Configuration

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

2.2

Server Configuration Utility Main Menu

The following menu appears when you select Server Configuration Utility on Off-line TOOL MENU.

Main Menu

(a) EXPRESSSCOPE Engine 3

You can view or set configuration information concerning BMC.

After you change parameter value for each item, select OK to apply the new value to BMC.

See Chapter 2 (2.3 EXPRESSSCOPE Engine 3) for details.

(b) ECO

You can view or set information concerning ME (Management Engine).

See Chapter 2 (2.8 ECO) for details.

You can open help screen of Server Configuration Utility.

(d) Return to the previous menu

You can exit Server Configuration Utility, and return to Off-line TOOL MENU.

Page 99

2. BMC Configuration

Express5800/E120g-M Maintenance Guide

Chapter 2 Useful Features

2.3

EXPRESSSCOPE Engine 3

The following menu appears when you select EXPRESSSCOPE Engine 3 on Server Configuration Utility.

EXPRESSSCOPE Engine 3 menu

(a) Configuration

You can view or set BMC configuration information.

After you change parameter value for each item, select OK to apply the new value to BMC.

See Chapter 2 (2.4 Setting BMC Configuration) for details.

(b) Clear SEL

You can erase SEL (System Event Log) data.

See Chapter 2 (2.5 Clear BMC SEL) for details.

You can reset BMC without changing configuration information.

See Chapter 2 (2.6 Resetting BMC) for details.

(d) Configuration Initialization

You can initialize BMC configuration information.

See Chapter 2 (2.7 Initializing BMC Configuration) for details.

Page 100

2. BMC Configuration

Express5800/E120g-M Maintenance Guide

100

Chapter 2 Useful Features

2.4

Setting BMC Configuration

The following menu appears when you select Configuration on EXPRESSSCOPE Engine 3 menu.

BMC Configuration menu

(a) Network

You can view network environment and services of BMC LAN and change parameter setting.

See Chapter 2 (2.4.1 Network) for details.

(b) User Management

You can manage users who use BMC.

See Chapter 2 (2.4.2 User Management) for details.

You can view E-mail alert issued from BMC and change parameter setting.

See Chapter 2 (2.4.3 Mail Alert) for details.

(d) SNMP Alert

You can view SNMP alert issued from BMC and change parameter setting.

See Chapter 2 (2.4.4 SNMP Alert) for details.

(e) System Operation

You can set parameters for remote KVM console and remote media.

See Chapter 2 (2.4.5 System Operation) for details.

(f) Miscellaneous

You can set various features of BMC.

See Chapter 2 (2.4.6 Miscellaneous) for details.