Digital Single Line (DSL)
Analog Single Line (SLT)
Quick Reference Guide
92600DSL05
April 2001
Printed in U.S.A. (2562)
O
920-108H
Using Your Digital Single Line Telep
Due to the flexibility built into the system,
your Dialing Codes and Feature
Capacities may differ from those in this
guide. Check with your communications
manager and make a note of any differences.
Lift the Handset to place
and answer calls.
These Volume Controls
are for speaker and handset.
Press then to automatically
redial the last number you called.
Use the Dial Pa
outside calls and
While on a call, press then
to automatically save the number you
just dialed.
Press then to automatically
redial the saved number later on.
DEF
MNO
WXY
ABC
JKLGHI
TUV
VOL HOLD
PARK
FTR
SAVEREDIAL
PRS
OPER
3
6
9
#
2
54
87
O
1
On SLTs, whenever you see in this
guide hookflash (press and release
hookswitch) instead.
On DSLs, press to place a call on
System, Exclusive or Group Hold. See
Handling Your Calls for more.
Press for the feature key functions
in blue: Last Number Redial, Save and
Park.
flashes when you have Message
Waiting or Voice Mail messages left for
you.
Use Handsfree Answerback to answer a voice-announced Intercom call by
•
speaking toward your phone — without lifting the handset.
Handsfree Answerback
is on when:
You have left a Message Waiting for a
•
co-worker.
You are using Last Number Redial,
•
Save or Park.
Speak toward the Microphone to respond
to voice-announced Intercom calls.
Placing Calls
Placing an Outside Call . . .
Dial codes for outside
lines:
1. Lift handset.
Listen for dial tone.
•
2. + Outside number.
When behind a PBX, you may have to
•
dial another 9 before your number.
OR
2. + Line group number (19 or 01-99 or 001-128) + Outside number.
When behind a PBX, you may have to
•
dial 9 before your number.
OR
2. + Line number (e.g., 05 or
005 for line 5) + Outside number.
When behind a PBX, you may have to
•
dial 9 before your number.
Calling a Co-Worker, Voice Mail and Paging . . .
Dial using the
Intercom:
1. Lift handset.
2. Dial co-worker’s extension number.
Your call will ring or voice-announce.
•
If you hear ringing, wait for an
answer. If you hear two beeps, begin
speaking. Dialing 1 changes mode.
OR
2. For Paging, dial + 0 for All Call
or 1-64 for zones.
OR
2. To call your mailbox, dial .
If your call doesn’t go through . . .
Camp On and Callback
When you hear sys-
tem busy, use Camp
On or Callback:
Message Waiting (Direct Messaging)
Leave a Message
Waiting when your co-
worker doesn’t answer:
1. to Camp On (wait without hanging up).
(Intercom calls) If you hear two beeps,
•
you can speak. If you hear busy/ring, dial
6 to send a Voice Over.
(Outside calls) When you hear new
•
dial tone, place your call again.
OR
1. and hang up to leave a Callback for
a free line or extension.
Wait for the system to call you back.
•
2. Lift handset when the system rings you back.
(Outside calls) Place your call again.
•
(Intercom calls) Speak to co-worker.
•
To cancel your Callback:
1. Lift handset.
2. + Hang up.
1. Do not hang up + .
Your co-worker’s MW flashes fast.
•
For DSLs, your FTR key is lit.
With Voice Mail, dial 8 to leave a
•
message in your co-worker’s mailbox.
To answer a Message
Waiting left for you:
1. Lift handset + .
For DSLs, your FTR key flashes fast.
•
To cancel all your messages (those you
•
left and those left for you), dial 873.
Answering Calls
Answering Outside Calls . . .
Listen for two rings:
1. Lift handset.
Answering Intercom Calls . . .
Listen for two short
beeps (DSL only) or
one long ring:
1. (DSL only) If you hear two short beeps:
Speak toward your phone.
You can lift the handset for privacy.
•
OR
1. If you hear one long ring:
Lift handset to speak.
Lift handset + 823 makes your incom-
•
ing Intercom calls ring. Lift handset +
821 makes them voice-announce.
Picking up calls not ringing your phone . . .
If a call is ringing
Paging after hours:
When a call is ringing
a co-worker’s phone:
1. Lift handset.
2. + .
1. Lift handset.
2. + Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
1. Place or answer call + + .
2. Place/answer next call + + .
You may have up to 32 callers. Your soft-
•
ware determines if there is any restriction
on the number of outside parties. Repeat
this step to add more parties.
3. After adding all parties, twice to set
up the Conference.
Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset
off-hook:
Easily retrieve a call
from Hold:
1. Do not hang up + + Do not hang up.
For DSLs, this puts your outside call
•
on System Hold. Your co-workers can
take the call off Hold. For SLTs, this
puts your call on Exclusive Hold.
To place the call on Exclusive Hold,
•
dial 849 after pressing HOLD.
To place the call on Group Hold (so only
•
those in your Department can pick up the
call), dial 832 after pressing HOLD.
Intercom calls automatically go on
•
Exclusive Hold when you press HOLD.
1. Lift handset and press .
To retrieve a call from Exclusive
•
Hold, dial 859 instead of pressing
HOLD.
To retrieve a call from Group Hold,
•
dial 862 instead of pressing HOLD.
Transferring your calls . . .
Transfer
Send (Transfer) your
call to a co-worker:
1. + Dial your co-worker’s extension.
To transfer the call to a co-worker’s
•
mailbox, dial the Voice Mail master
number before their extension.
2. (Optional) Announce the call when your
co-worker answers.
3. Hang up.
Park a call in orbit . . .
Park a call in orbit so a
co-worker can pick it
up:
Or pick up a call a co-
worker parked for you:
1. Do not hang up.
Park a call in a System Orbit
2. (DSL only) + + Park Orbit.
OR
2. + + Park Orbit.
Park Orbits are 1-64.
•
OR
Personal Park a call at your extension
2. + .
3. Page your co-worker to pick up the call.
For Paging, dial ✻1 + 0 for All Call
•
or ✻1 + 1-64 for zones.
4. Hang up.
1. Lift handset.
For a Call Parked in a System Orbit
2. (DSL only) + + Park Orbit.
OR
2. + + Park Orbit.
Park Orbits are 1-64.
•
OR
For a Call Parked in a Personal Park Orbit
When Parked at a co-worker’s phone . . .
2. + Announced extension.
OR
When Parked at your own phone . . .
2. .
Forward your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
1. Lift handset + .
2. Dial Call Forwarding condition:
1 = Personal Answering Machine Emulation
(then skip to step 4)
2 = Busy or not answered
4 = Immediate
6 = Not answered
7 = Immediate w/simultaneous ringing
(not for Voice Mail)
0 = Cancel
3. Dial destination extension, Voice Mail
master number or press Voice Mail key.
4. Dial Call Forwarding Type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
To forward off-premise: ✻46 + Line
•
access (e.g., 9) + Number + Hang up.
To cancel: ✻46 + HOLD + Hang up.
Automatically redial calls . . .
Last Number Redial
Quickly redial your
last outside call:
1. (DSL only) Lift handset + + .
OR
1. Lift handset + .
The system selects an outside line.
•
Save
Save your call for
quick dialing later on,
then redial your saved
number:
1. (DSL only) Lift handset + + .
OR
1. Lift handset + .
When redialing, the system selects an
•
outside line for you. To clear a saved
number: Lift handset + 885
Quickly dial co-workers and outside calls . . .
Common and Group Abbreviated Dialing (Speed Dial)
To dial your stored
Abbreviated Dialing
numbers:
Personal Abbreviated Dialing (Speed Dial)
To store your Personal
Abbreviated Dialing
numbers:
To dial your stored
Personal Abbreviated
Dialing numbers:
(You cannot store Common or Group
Abbreviated Dialing numbers.)
1. Lift handset.
2. + Bin (for Common).
OR
2. + Bin (for Group).
1. Lift handset + .
2. Bin (0-9) + Trunk access code + Number
to store.
Trunk access codes are 9, #9 + trunk
•
number and 804 + trunk group.
The total number of digits stored can-
•
not exceed 24.
3. Hang up.
1. Lift handset + + Bin (0-9).
The stored number dials out.
•
Quick Reference for Other Features
Do Not Disturb:
Meet Me Conference:
Park and Page:
Personal Greeting:
Tones you may hear . . .
Two tones over the
speaker while idle:
One long tone and a
voice while on a call:
847 + 1 to block your outside calls
2 to block Paging, Intercom calls, Call
Forwards and transferred outside calls
3 to block all calls
4 to block Call Forwards
0 to cancel
To set up: While on a call, HOLD+ # + 1 + Page
party and announce zone + (When co-worker
answers) HOLD twice
To join: Lift handset + 864 + Announced zone
Lift handset + ✻ 47+ Record Personal Greeting +
# + 7+ Record Page + # + Dial Page zone (e.g.,
801 + 1 for zone 1) + 2 (All) or 3(CO) + Hang up
To cancel: Lift handset + ✻ 47 + 3+ Hang up
To pick up: Lift handset + ✻ ✻ + Announced
extension number
Lift handset + ✻ 47+ Record Personal Greeting +
# + 2(Busy/No Answer), 4 (Immediate) or 6 (No
Answer) + Extension to receive calls + 2 (All) or 3
(CO) + Hang up
To cancel: Lift handset + ✻ 47 + 3 + Hang up
(DSL only) A co-worker is trying to reach you.
Just speak toward your phone to reply.
A co-worker is sending you a Voice Over.
Error (fast busy) tone:
Stutter dial tone:
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
When you lift the handset: Your phone is forwarded.
When using features: Your option has been accepted.
Personal Abbreviated Dialing Directory
To program: Lift handset + + Bin (0-9) + Trunk
access code + Number to store + Hang up
To use: Lift handset + + Bin (0-9)
Bin Access Code Number
0
1
2
3
4
5
6
7
8
9
NEC America Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
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