Neatech Speedstar User Manual

USER MANUAL

with CE Mark Statement

Supplier: This manual must be given to the user of the wheelchair.
User: Before using this wheelchair read this entire manual and save for

future reference

AUTHORIZED SERVICE AND PARTS

For any problems please contact.

NEATECH.IT s.r.l.

4/A, A. De Curtis St.– 80040 – Cercola (NA) - Italy
Tel [phone]
Fax [phone]

From the date of the delivery of the wheelchair, the warranty
period is two years for the chassis and six months for the batteries.

The warranty will expire immediately in the event of:



Negligence



Neglect of use



Tampering



Improper maintenance



Improper transport

DECLARATION OF CONFORMITY

The manufacturer

Neatech.it

4/A, A. De Curtis St. 80040 Cercola (NA), Italy

under its responsibility, states that

the wheelchair Speedstar

satisfies the conditions laid down by European Directive 93/42;

according to the criteria for classification of annex IX of this Directive, the Speedstar

is classified as

class I medical device

It also complies with the requirements of the harmonized standards:

UNI EN 12182 Technical aids for disabled persons

UNI EN 12184 Electrically powered wheelchairs, scooters and their chargers

Table of contents

WARNINGS ........................................................................................................ 1

1. WHEELCHAIR PRESENTATION ................................................................... 4

2. STARTING UP ............................................................................................. 5

3. USE OF THE WHEELCHAIR ....................................................................... 13

4. ADJUSTMENTS ........................................................................................ 20

5. ACCESSORIES ........................................................................................... 26

6. CONTROL AND MAINTENANCE ............................................................... 31

7. FAULT, REPAIR AND ASSISTANCE ............................................................ 36

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1

WARNINGS

TIPPING HAZARD

Any transport on a slope greater than the maximum
security slope can be dangerous.

ELECTROMAGNETIC RADIATION DANGER

The behavior of the wheelchair while deriving
may be affected by electromagnetic fields
created by transceivers such as: Citizens band
(CB) radios, walkie-talkies, fire and police
radios, cellular phones, lap-top computers,
two-way radios, and commercial radio and
television broadcast antennas.
PLEASE USE CAUTION in the presence of these
devices.

EMI can cause your chair, without warning, to:

• Release its brakes

• Move by itself

• Move in unintended directions

If any of these occur, it could result in severe injury to you or
others. EMI can damage the control system of your chair.

There is no way to know the effect on EMI if you add accessories or
modify this chair. Any change to your
chair may increase the risk of EMI. Parts from other suppliers have
unknown EMI properties.

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TEMPERATURE

The temperature of some surfaces may increase
when the chair is exposed to external heat sources as
sunlight.

Do not install, maintain or operate your wheelchair without reading
all warnings and this entire user’s manual.

NOTICE TO RIDER—WARNING

The wheelchair should be turned off prior to entering or exiting the
wheelchair
The wheelchair may come to a sudden stop at any time during operation.
Do not operate the wheelchair if it is behaving abnormally or erratically.
Do not operate the wheelchair with low batteries, to minimize risk of
becoming stranded.
The wheelchair is not intended to be used as a seat on motor vehicles.

PINCH HAZARDS – WARNING

Make sure your feet do not “hang up” or get caught in the space between
the footrests. In general, make sure you have proper space in areas you
will travel through to minimize pinching or entrapment of body parts.

WARNING

Do not use an escalator move the wheelchair between floors. Serious
bodily injury may occur
Do not lean over the top of the back upholstery to reach objects from
behind as this may cause the wheelchair to tip over.
Do not shift your weight or sitting position toward the direction you are
reaching as the wheelchair may tip over backwards or sideways
Do not tip or wheel the wheelchair with wheel locks. Wheel locks are not
brakes.
Do not stand on the frame of the wheelchair.

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Always use caution when transferring in or out of the wheelchair. Every
precaution should be taken to reduce the transfer distance. Also be
certain the wheel locks are engaged to prevent the wheels from moving

Caution—Obstacles

Riding over curbs or obstacles can cause tipping and serious bodily harm.
If you have any doubt that you can safely cross any curb or obstacle,
ALWAYS ASK FOR HELP. Be aware of your riding skills and personal
limitations. Develop new driving skills only with the help of a companion.

Caution—Anti-Tippers

Using anti-tippers substantially reduces your risk of falling over
backwards, which can cause serious injury. If you are afraid of tipping
over, use the Anti-Tippers. The Anti-Tippers will keep you from falling
over, but they will limit your ability to be pulled up curbs and some other
maneuvers. WE STRONGLY RECOMMEND THAT YOU USE ANTI-
TIPPERS WHILE YOU ARE LEARNING TO RIDE YOUR WHEELCHAIR.

The wheelchair is not designed for weight training and is unsafe for use as
a seat while weight training. Weight training from the wheelchair
substantially changes the stability of the chair and cause tipping.

DISPOSING

This product and all its components can not be
treated as household waste. For more detailed
information on how recycling and disposal this
product contact your local waste disposal service.

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4

1. WHEELCHAIR PRESENTATION

Thank you for purchasing Speedstar electronic wheelchair.
Speedstar was designed to be used mainly outdoors.
The aeronautical technology, used to manufacture all Neatech.IT
products, make it possible to create a rigid and foldable frame that
is highly customizable and reliable. Frame and canvas are available
in different colors.

Characteristic

 Pair of 300W engines
 Mechanical electromagnetic

parking brake

 Custom colors
 Electronic tilting
 Maximum speed 9 km/h

 Joystick
 320 mm wheel drive
 Range of 45 km
 Fully charged in 7 ore
 Maximum slope 12°

WARNING: It is prohibited to use wheelchair or its parts for any
purpose other than that indicated. For a correct use please follow
the instructions given in this manual. NEATECH.IT disclaims any

responsibility for damages caused by improper use of aids

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2. STARTING UP

Checks to be made on delivery



Check the integrity of the original packaging.



Check for any anomalies on the shipping documents.



Check the functionality and integrity of the device in all of its
parts, at the time of delivery or immediately thereafter, to
ensure that no damage has resulted from a careless transport.



Make sure the surface of the device is not damaged, scratched,
bent, etc.



Any fault or damage found must be immediately reported on the
shipping documents and promptly communicated to the carrier.
For any other questions, please contact the manufacturer.



When not using yours Speedstar for a long time, store it in a safe
place free from dust and moisture.

2. STARTING UP

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6

Pull away the box

Figure 1

Be sure to put the package of
the Speedstar on a stable and
secure surface and remove
straps with scissors

Pull away the box as
shown in Figure 2.

Figure 2

Inside the box there is:

Speedstar wheelchair
N. 1 pair of footrests
N. 1 pair of armrests

N. 1 joystick
N. 1 Charger
Documentation and manuals

2. STARTING UP

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Remove the straps

Use scissors to remove the
straps and ties as shown in
Figure 3.

Figure 3

Remove the Speedstar from the pallet

Figure 4

Figure 5

.

Unlock the engine with the lever as shown in Figure 4 and Figure 5
and slide gently down the Speedstar from the pallet.

After positioning the Speedstar in a safe place, return the lever to
its original position.

PACKAGING DIASPOSAL

To properly recycle the packaging materials follow the
instructions provided by your local waste disposal
service.

2. STARTING UP

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Place the backrest

Raise the backrest from position A to position B by gently pulling
the backrest in an upright position.

A

Figure 6

B

Figure 7

2. STARTING UP

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Make sure that the pins are inserted correctly as shown in Figure 8
and Figure 9.

Figure 8

Figure 9

2. STARTING UP

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10

Place the armrests

As shown in Figure 10 put the
armrest into the holder and
tighten the lever (M).

Figure 10

Connection of the Joystick

Connect the cable of the joystick as shown in Figure 11. Make sure
it is completely connected. If it appears difficult to insert the
connector try to invert and reinsert

Figure 11

2. STARTING UP

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11

Place the footrests

Figure 12

Correctly insert the
footrests into the holder
as shown in Figure 12.

Tighten securely the lever (C).

Figure 13

2. STARTING UP

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Transport and storage

If you do not use the Speedstar for a long time make sure that you
set the switch (I) OFF as shown in in Figure 14. You should keep the
Speedstar in a place free from dust and moisture and away from
heat sources.

If you must ship the Speedstar, turn off the switch (I), unplug the
joystick and remove the footrests and armrests.

Figure 14

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3. USE OF THE WHEELCHAIR

Checks before use

For safe use and to avoid any situations of risk
to the user, before using the wheelchair perform
the following checks .



Checking tire pressure
Verify that the tire pressure is consistent with the values
given in the table

Front wheels

3,0 bar

Rear wheels

1,5 bar



Checking battery charge level

Check the battery charge level on the indicator located on
the joystick. (N.1 in Figure 15)



Check of electric cables
Check that the wires do not interface with the movements of
the wheelchair.

3. USE OF THE WHEELCHAIR

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Control console

Figure 15

Figure 16

1. Battery level

2. Low battery indicator

3. Left direction indicator

4. Seat movements
selector (1)

5. Beeper

6. MIN speed selector

7. Remotely controlled
joystick indicator

8. Hazard warning

9. Indicator towards. Left

10. Error indicator

11. On-off button

12. Fully charged battery
indicator

13. Right turn indicator

14. Seat movements
selector (2)

15. Speedometer

16. MAX speed selector

17. Lights button

18. Indicator towards. Right

19. Lights on indicator

20. Controller

NOTE: It is possible that the control console of the Speedstar is different
depending on the accessories chosen. Main controls remain unchanged .

3. USE OF THE WHEELCHAIR

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Powered mode

Set the release engine lever as shown in Figure 17 and in Figure 18.
In this configuration, the brakes are on and the wheels will not
move.
Use the switch (I), see Figure 14, to on off the Speedstar.
The switch also has the function of protecting the wheelchair from
overloaded current and short circuit.
If the power chair suddenly stops, use the switch to turn on the
chair. If the problem still continues, please contact technical
support.

Figure 17

Figure 18

Seeing Figure 15 and Figure 16 use the button 11 to turn on the
command console. Use button 6 and 16 to select the travel speed.
Chosen level is shown by the indicator 15.
Use the controller 20 to get in gear. Its proportional functionality
allows you to adjust speed and direction according to the intensity
with which you act on the controller.
Releasing the lever of the controller automatically activates the
electromagnetic brake that locks the wheels of the Speedstar.

3. USE OF THE WHEELCHAIR

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Use of signaling devices

Referring to Figure 15:



Use button 5 to activate the beeper.



Use buttons 9 and 13 to activate the left and right turn signals
Lights 3 and 4 flash to indicate the successful entry into service
of the indicators.



Use button 17 to turn on or off the headlights. Light 19 turns on
(or turns off) to indicate the successful turning on (or turning
off) of headlights.



Use button 8 to activate the hazard warning lights. Lights 3 and
4 flash together to indicate the successful entry into service of
the signaling.

3. USE OF THE WHEELCHAIR

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Push mode

If you need to use the push mode use switch (I), see Figure 14, to
turn off the Speedstar and set the release engine lever as shown in
Figure 19 and in Figure 20.

Figure 19

Figure 20

WARNING

In the push mode the electromechanical
brakes are off, so the use of the Speedstar in
the presence of slopes may be dangerous.

3. USE OF THE WHEELCHAIR

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Charge of the batteries

Only use the provided charger to recharge the batteries.. The
manufacturer is not responsible for damage to person or property
resulting from the use of other chargers

Charging in

progress

Battery error

Charging 80 %

Wrong

polarity

Charging 100%

Overheating

General Error

SHOCK HAZARD

Always check the voltage setting

3. USE OF THE WHEELCHAIR

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It is recommend to charge the batteries when the indicators 1 in
Figure 15 are red. Each battery is subject to a normal “self
discharge”, so batteries that are not used for long time will
discharge by themselves.
Charging time is influenced by multiple factors such as remaining
battery power, battery state of aging and temperature. However the
approximate charging time is about 7-9 hours. If the charge
duration was reduced (about 1 hour), that is a sign of failure.
Contact the vendor for a possible replacement of batteries.
Do not use the wheelchair while it is charging.

SHOCK HAZARD

Check if charger data sheet matches with the
network power (voltage, frequency).

RELEASE DANGER

Any impact to the batteries could cause a loss of
fluids. Pay attention

ENVIRONMENTAL HAZARD

It is recommended to properly recycle used
batteries. Contact your local agency for waste
disposal for more information.

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4. ADJUSTMENTS

Armrest

It is possible to make several adjustments on the armrests: height,
width and depth. Shown operations can be performed on both
armrests.



Height

Figure 21

Seeing Figure 21, loosen the screws (A), and set armrests height to
desired value and retighten the screws (A).
NOTE: For this operation use a 6 mm allen wrench.

4. ADJUSTMENTS

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To adjust armrests depth and width act under the seating floor as
shown in Figure 22.

Figure 22



Depth

C

Figure 23

Loosen the 4 screws indicated
in Figure 23 and move the
armrest to the desired
position; tighten the screws
again. Be sure that the armrest
can not move at all.
NOTE: For this operation use a
10 mm open-end wrench.

4. ADJUSTMENTS

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22



Width

C

Figure 24

Loosen the 2 screws
indicated in Figure 24 and
move the armrest in
accordance with the
directions indicated to reach
the desired position and
tighten the screws again.
NOTE: For this operation use
a 6 mm allen wrench.
.

Joystick

Loosen the lever (L), as shown in Figure 25, so it is possible to move
the joystick in accordance with the directions indicated to reach the
desired position. Retighten the lever.

Figure 25

4. ADJUSTMENTS

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Footrests inclination

Loosen the screws shown in Figure 26, so it is possible to adjust
footrest inclination. Rotate footrests to reach the desired position.
Tighten the screws again.

Figure 26

Footrests depth

Unscrew the screws shown in Figure 26, put the footrest in one of
three positions shown in Figure 27. Tighten the screws again.

Figure 27

NOTE: For this operation use

a 4 mm allen wrench.

NOTE: For this operation use

a 4 mm allen wrench.

4. ADJUSTMENTS

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Footrests height

Figure 28

Unscrew the pin shown in Figure 28 to release the footrest. Choose
the desired height aligning the footrest to one of the available holes.
NOTE: For this operation use a 6 mm allen wrench and a 13 mm
open-end wrench.

Backrest depth

Figure 29

Seeing Figure 29 loosen the
screws (V), move the backrest
to the desired position and
tighten the screws again.
NOTE: For this operation use a
4 mm allen wrench.

4. ADJUSTMENTS

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Backrest inclination

Figure 30

Remove the screws shown
in Figure 30 on both sides
(total 8 screws), incline
the backrest to the desired
position and return and
tighten the screws.
NOTE: For this operation
use a 4 mm allen wrench.

Seat tilt adjustment

Push button 4 (Figure 15). A light near the button will confirm the
activation of this adjustment function.
Move the joystick 20 (Figure 16) back and forth to adjust seat
tilting.

During this operation be sure that your elbows are
flat on the armrests to eliminate the risk of
entrapment.

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5. ACCESSORIES

Speedstar can be equipped with many accessories that NEATECH
make available to meet different customer’s needs. There is the
possibility that the joystick will change depending on desired
accessories.

Removable flip-up adjustable active footrests

With this equipment, you can adjust the inclination of the footrests
with the aid of the joystick.
The controller allows you to select the type of movement (only left
footrest, only right footrest, both footrests).

Figure 31

To extract the electronic footrest
unhook the connector (Z), (X) and
pull in the direction of the arrow.

Removable flip-up adjustable footrests

With this device you can adjust the
inclination of the footrest.
Seeing Figure 31 loosen the pin (Z)
and move the platform to the
desired height. Retighten the pin
(Z).

Z

X

5. ACCESSORIES

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X

Figure 32

Dynamic reclining backrest
This equipment allows you to
recline the backrest with the
help of a lever installed on
the back. Pull the lever (X)
and recline the backrest to
the desired inclination and
release the lever (X).

Powered reclining backrest

With the aid of two electronic
pistons, the user can recline the
backrest with the joystick

Figure 33

Figure 34

Side pad right - left

It is an adjustable support that
acts laterally on the chest of
the user to keep the desired
position. It can be mounted
either in pairs or individually.

5. ACCESSORIES

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Adjustable headrest

It is a headrest mounted on the
back. You can adjust either height
and inclination.
You can rotate the headrest with a
pin.

Figure 35

Powered seat lift and tilt

The user can vertically lift and tilt
the seat (max 300mm/0°-30°) by
controlling its movement with the
joystick.

Figure 36

You can also request: heel straps, calf straps and foot straps.

5. ACCESSORIES

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Seat belt

Speedstar include seat belt.

Initial operating

This operating instruction is considered for skilled, caregiving
personnel. Before initial operating please consider this instruction.
Texts and graphics do not exactly agree with product contends and
are not true to scale. Please eliminate damages in case of transit.
For cleaning use a moist cloth. For installing the article at seat
please consider this operating instruction and check the correct
application.

Application field

This article is made for purpose of fixing persons in the wheel chair,
on stretchers, beds or something else. This item should not be
applicated in motor-vehicles.

Cleaning

For cleaning use a moist cloth. For cleaning and disinfection do not
use any substances with chlorine or organic/inorganic matter that
contain active chlorine. Don`t use soapy water or lime wash.

Damages and partial damages

In case of damages and partial damages the article should be
replaced.

Life cycle

In case of a correct application and cleaning the article should be
replaced every 5 years.



Fixation at frame
For fixing the safety belt, please, put it around the frame and
loop it through buckle again.

5. ACCESSORIES

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

To open: Press Push-button PRESS



To lock: Push buckle tongue into the lock with an audible
(“click”)



Length adjustment of belt at an angle of 90°, stepless.

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6. CONTROL AND MAINTENANCE

Specifications

Version 66

Version 55

Maximum allowed mass

150 kg

100 kg

Intended use

Speedstar is intended for all those groups of users
that are confined to a sitting position who have the
opportunity and the need to travel autonomously in
areas predominantly outside.

Working temperature

from -10 °C to 40 °C

from -10 °C to 40 °C

Class
(UNI EN 12184)

Class C

Class C

Dimensions

Width: 66 cm
Length: 108 cm
Height: from 90 cm to
110 cm according to
different sizes

Width: 55 cm
Length: 99 cm
Height: from 90 cm to
110 cm according to
different sizes

Empty weights

102kg

76kg

Maximum safe slope

12°

12°

Maximum height of the
platform from which the
chair can descend safely

100mm

100mm

Range

45km

45km

Batteries

2 batteries ZGL 12054
12 V 45Ah (Amp-hour)

2 batteries ZGL 12070
12 V 80Ah (Amp-hour)

6. CONTROL AND MAINTENANCE

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6. CONTROL AND MAINTENANCE

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Maintenance and cleaning

Regular maintenance will help to preserve functionality and safety
of the Speedstar. The lack or inadequacy of care and maintenance is
a limitation of the warranty from the manufacturer.

To clean the chair do not use any device to spray water at high
pressure. Protect the control device from water and humidity. For
plastic or metal parts use a soft cloth moistened with a non­aggressive detergent. For pads, linings and covers of the seat and
backrest use warm water and mild detergent.
Do not use chemical cleaners, solvents, acids, etc.
Tires can be cleaned with water and detergent.

OPERATION

PERIODICITY

Checking tightness of chassis screws

For this operation contact your

vendor

Annual

Replacing the batteries

For this operation contact your

vendor

Biennial

Tire pressure monitoring

Weekly

Checking of tire usage

Monthly

Complete cleaning

Monthly

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7. FAULT, REPAIR AND ASSISTANCE

PROBLEM

PROBABLE CAUSE

ACTION

Joystick does not turn

on

power button is set to OFF

set power button to ON

(see Figure 14)

joystick cable not

properly inserted

insert joystick cable

PROPERLY

batteries are low

charge batteries

electrical fault

contact assistance

Joystick is turned on but

the chair does not drive

wheelchair in push mode

set the lever as shown in

Figure 18

mechanical failure

contact assistance

Error light 10 turns on

(Figure 15)

wheelchair in push mode

set the lever as shown in

Figure 18

electrical fault

contact assistance

you has acted with the

release lever with the

command console turned

on

turn off and on the

command console

Footrest does not

engage

mechanical failure

contact assistance

Joystick in alarm

electrical fault

contact assistance

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PROBLEM

PROBABLE CAUSE

ACTION

Wheelchair does not tilt

electrical fault

contact assistance

Wheelchair makes noise

release lever not properly

inserted

insert the release lever

correctly

mechanical failure

contact assistance

Wheelchair does not

have a good grip

Tires are not set to the

correct value of pressure

Set the tires pressure to

the correct value

Puncture

puncture

contact a qualified

technician

Low autonomy of

batteries

end of the life cycle of the

batteries

contact assistance for the

replacement of the

batteries

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7. FAULT, REPAIR AND ASSISTANCE

Spare parts list

DESCRIPTION

NOTES

Tire wheel

Specify Speedstar version (66 – 55),
front wheel or rear wheel, right or left
wheel

Inner tube wheel

Specify Speedstar version (66 – 55),
front wheel or rear wheel

Cover

Specify Speedstar version (66 - 55)

Motor

Specify left or right

Footrest

Specify seat width and type of footrest
(single or splitted)

Backrest canvas

Specify seat width and backrest height

Seat canvas

Specify seat width and depth

Headrest

Specify left or right

Bearing pair for front
forks

Front forks

Specify Speedstar version (66 - 55)

Lights

Specify if position light, directions light or
headlights

NOTE: For any other problem, contact the manufacturer.

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Serial number

N

EATEC

H

M

O

D S05

3

Figure 37

For any report or request for assistance provide the unique
identification code on the chassis of each Speedstar as shown
in Figure 37.

Warranty terms

Speedstar is a product globally guaranteed for 24 months with the
exception of batteries that are guaranteed for six months. The
warranty covers defects in materials or workmanship. The
warranty does not cover parts subject to usage or damaged parts
by: overload, misuse, alterations and repairs made by unauthorized
third parties.
The warranty expires in case of tampering, improper storage,
unauthorized or incorrect maintenance.

7. FAULT, REPAIR AND ASSISTANCE

7. FAULT, REPAIR AND ASSISTANCE

USER MANUAL

SPEEDSTAR

NEATECH.IT

Our Mission is to transfer technology and solutions from

the aerospace industry to the disability sector. We are

proud to offer the highest quality products and solutions

on the market.

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