S10XL Hot Plug Server
User Guide
BST0-2139-52
Issue 2
10/96
The product described in this book is a licensed product of NCR Corporation.
Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSI, SCSISelect, and SlimSCSI are
trademarks of Adaptec, Inc. which may be registered in some jurisdictions. IBM, AT, OS/2,
and Micro Channel are registered trademarks of International Business Machines
Corporation. Novell and NetWare are registered trademarks of Novell, Inc. Windows,
Windows NT, MS-DOS, MS, and Microsoft are registered trademarks of Microsoft
Corporation. UNIX is a registered trademark of UNIX Systems Laboratories in the United
States and other countries. All other trademarks are owned by their respective owners.
It is the policy of NCR Corporation (NCR) to improve products as new technology,
components, software, and firmware become available. NCR, therefore, reserves the right to
change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all
parts of the world. In some instances, photographs are of equipment prototypes. Therefore,
before using this document, consult with your NCR representative or NCR office for
information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy,
clarity, organization, and value of this book.
Address correspondence to:
Information Products
NCR Corporation
3325 Platt Springs Road
West Columbia, SC 29170
Copyright © 1996
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
Contents
Chapter 1
System Overview
Chapter 2
Configuring the System Board
Where to Start ............................................................... 1-1
System Features ............................................................ 1-3
Documentation Set ....................................................... 1-5
Getting Additional Help .............................................. 1-7
Overview ....................................................................... 2-1
System Board Features ................................................. 2-2
ESD Precautions ........................................................... 2-3
Major Components ....................................................... 2-4
Jumper Settings ...................................................... 2-5
Upgrading the Memory ............................................... 2-7
Insta llin g SIMMs .......................................................... 2-9
Removing SIMMs ................................................ 2-10
Reconfiguring the System .................................... 2-11
SCSI Feature ................................................................ 2-12
Positioning the System ............................................... 2-13
Rear Panel Features .................................................... 2-15
Opening the System ................................................... 2-16
Insta llin g Drives ......................................................... 2-18
Removing the Upper Front Panel Cover and
Frame ........................................................ 2-18
Insta llin g a 3.5-inch P eripheral Drive ................. 2-19
Insta llin g a 5.25-inch Peripheral Driv e ............... 2-21
Removing a 5.25-inch Peripheral Drive ............. 2-22
Insta llin g a Hot Plug Fixed D is k Drive .............. 2-23
Insta llin g a n d Removing Exp a n sion Boards ............ 2-24
Identifying Expansion Boards ............................. 2-24
Insta llin g a n Expansion Board ............................ 2-25
NCR S10XL Hot Plug Server User Guide v
Contents
Removing an Expansion Board ........................... 2-27
Chapter 3
Understanding the CPU Boards
Chapter 4
Using the BI OS Se tup Utility
System Baseboard Support .......................................... 3-1
Insta llin g CPU Boards .................................................. 3-2
When to Us e th e BI OS Se tu p U t ility ........................... 4-1
Entering Setup .............................................................. 4-3
Basic System Configuration ......................................... 4-4
Date and Time ......................................................... 4-6
Diskette Drives ....................................................... 4-7
IDE Fixed Disk Drives ........................................... 4-7
System Memory ...................................................... 4-9
Math Coprocessor .................................................. 4-9
Video Display .......................................................... 4-9
Communication Settings ...................................... 4-10
Hard Disk Block Mode ......................................... 4-10
Advanced PIO Mode ............................................ 4-11
Hard Disk Size > 504 MB ..................................... 4-11
Hard Drive 32-Bit Access ..................................... 4-11
Num Lock After Boot ........................................... 4-11
Memory Test ......................................................... 4-11
Auto-Configuration Mode ................................... 4-11
Fast Boot Mode ..................................................... 4-12
Advanced System Configuration .............................. 4-13
Shadow RAM ........................................................ 4-13
System Memory Parity ........................................ 4-14
Memory at 15 MB-16 MB ..................................... 4-14
E0000h - FFFFFh (System BIOS) .......................... 4-14
C0000h - C7FFFh (Video BIOS) ........................... 4-15
Guaranteed Access Time (Parity Memory
Only) ......................................................... 4-15
Highest Priority Device for PCI Arbitration
(Parity Memory Only) ............................. 4-15
PCI System Configuration ......................................... 4-17
vi NCR S10XL Hot Plug Server User Guide
Contents
PCI Slot Number .................................................. 4-17
VGA Palette Snoop ............................................... 4-18
On Board SCSI ...................................................... 4-18
System Security Setup ................................................ 4-19
Disk Drive Control ............................................... 4-19
Onboard Communication Ports .......................... 4-21
Setup Password .................................................... 4-24
Power-On Password ............................................ 4-24
Loading Setup Default Settings ................................ 4-26
Leaving Setup ............................................................. 4-27
Fixed Disk Types ........................................................ 4-28
Chapter 5
Using the System Utilities
Appendix A
350 Watt Power Supply Requirements
Identify in g t h e Sy stem Utilities ................................... 5-1
Using t h e AFlash B IOS Utility ..................................... 5-2
Functions ................................................................. 5-2
Procedure ................................................................ 5-3
Using th e EISA Configuration Utility ......................... 5-5
Insta llin g a n Expansion Board .............................. 5-6
System Requirements ............................................ 5-6
Using th e EISA Configuration Utility .................. 5-6
What If I t Will Not Boot? ....................................... 5-7
Menus ...................................................................... 5-8
Configuring the Computer ................................... 5-11
Configuring the System Memory ....................... 5-13
Configuring an ISA Option Without a CFG
File ............................................................. 5-16
Avoiding Resource Conflicts ............................... 5-16
Options .................................................................. 5-17
Types of Power Supply Requirements ...................... A-1
Input Requirements .................................................... A-2
Output Requirements ................................................. A-4
NCR S10XL Hot Plug Server User Guide vii
Contents
Appendix B
Error Messages
Appendix C
Sample Configurations
Appendix D
Hot Plug Backpl ane
Types of Error Messages .............................................. B-1
Software Error Messages .............................................. B-2
System Error Messages ................................................ B-3
Correcting Error Conditions ........................................ B-6
Types of Sample Configurations ................................ C-1
Sample Standard Configuration ................................. C-2
Insta llin g the Hardware ........................................ C-2
Configuring the System Settings .......................... C-3
Configuring the PCI Adapters ............................. C-6
Configuring the SCSI Adapters and Drives ........ C-7
Configuring the Memory and Other
Baseboard Settings ..................................... C-9
Sample RAID Configuration .................................... C-12
Insta llin g the Hardware ...................................... C-12
Configuring the System Settings ........................ C-13
Configuring the PCI Adapters ........................... C-16
Configuring the SCSI Adapters and Drives ...... C-17
Configuring the Memory and Other
Baseboard Settings .................................. C-19
Configuring the Mylex RAID Array Group .......C-21
Features ........................................................................ D-1
Major Components ...................................................... D-2
Hot Plug Backplane ............................................... D-3
Hot Plug SCSI Drive Tray ..................................... D-4
SCSI Channel Configurations ..................................... D-5
Single-Channel Configuration .............................. D-5
Dual-Channel Configuration ................................ D-7
Installation ..................................................................... D-9
Using the System Board SCSI Connectors .......... D-9
Using a RAID Controller Board ......................... D-13
Using the Hot Plug Feature .......................................D-15
viii NCR S10XL Hot Plug Server User Guide
Contents
Appendix E
System Support Log
Preface ............................................................................E-1
Support Services ........................................................... E-3
System Numbers .................................................... E-3
NCR On-Site Hardware Support Services ........... E-4
NCR Support Phone Numbers ............................. E-4
Placing a Hardware Support Call ......................... E-5
Placing a Software Support Call ........................... E-7
Hardware Records ........................................................ E-8
Different Types of Logs .......................................... E-8
Software Records ........................................................ E-19
Current System Configuration ...................................E-33
Adapter Board Locations ..................................... E-33
System Equipment List .........................................E-33
Hardware Configuration Report ..........................E-33
Preventive Maintenance .............................................E-41
General Customer Preventive Maintenance
Guidelines .................................................E-42
General Customer Preventive Maintenance
Procedures ................................................. E-43
Installation Records .....................................................E-49
Customer Support Agreement ...................................E-51
List of NCR Support Telephone Numbers ................E-53
NCR Faxback System ............................................E-53
United States Support ...........................................E-53
Other A r eas Suppor t .............................................E-54
NCR S10XL Hot Plug Server User Guide ix
Contents
x NCR S10XL Hot Plug Server User Guide
About T hi s B ook
Who Should R e a d This Book
How This Manual is Organized
Preface
Preface
This book provides information about the installation,
set up, configuration, and operation of the server.
Its g oa l is to familiarize yo u wit h the system a n d t o
provide a reference to answer your future questions.
This book should be used by field engineers or anyone
who needs t o con figure and install th e server hardware.
This manual is divided into the following chapters:
Chapter One – tells you where to start, describes sys t em
features, describes the documentation set, and describes
how to get additional information and customer
support
Chapter Two – describes the installation of major
system components
Chapter Three – describes the types of CPU processor
boards that may be used on this system
Chapter F o u r – dis cu sses using the BIOS setu p u tilit y
Chapter Five – describes how to use the performance
enhancem e n t utilities: AFlash B I OS U t ilit y a n d E I SA
Configur at ion U t ility (ECU)
Appendix A – describes the 350 Watt Power Supply
requirements
NCR S10XL Hot Plug Server User Guide i
Preface
Conventions Used in This Book
Appendix B – describes error messages
Appendix C – describes sample configurations
Appendix D – describes the hot plug backplane
Appendix E – provides complete support information
The following conve n tion s are used in this book :
[F1] A letter, number, symbol, or word enclosed
in [] represents a key on your keyboard. For
example, the instruction “press [F1]” means
press the key labeled “F1” on your
keyboard.
[Enter] Enter has the same meaning as Retu rn or
Carriage Return. All of the terms are
interchangeable.
[x] + [y] Two or three key names, separated by plus
signs , indicate mult ip le -k e y e n t rie s. For
example , [Control] + [Alt] + [Del] mea n s
hold down [Control] and [Alt] a n d p ress
[Del].
Note Notes are pivotal information and may be
used to emphasize a recommended
sequence of steps.
Warning Warnings indicate hazards that can cause
personal injury or equipment damage if the
hazards are not avoided.
Caution Cautions indicate hazards that might cause
personal injury, damage to hardware, or
ii NCR S10XL Hot Plug Server User Guide
Declaration of Conformity
Preface
software if the hazards are not avoided.
Products bearin g t h e CE label fulfill the requiremen t s of
the EMC directive (89/336/EEC) and the Low Voltage
directive (73/23/EEC) iss ued by the Eu ropean
Commission.
To obey these directives, the following European
standards must be met:
• EN55022 Class A - Limits and methods of
measurement of radio interference characteristics of
information technology equipment.
• EN50082-1 EMC Generic Immunity Standard
• EN 60 950 Safety of Information Technology
Equipment including Electrical Business Equ ip me nt
NCR S10XL Hot Plug Server User Guide iii
Preface
iv NCR S10XL Hot Plug Server User Guide
System Overview
Where to Start
Where to Start
When you in s t all a n d con figure your server, perform
the following s t e p s.
Step What to Do How to Do It Where to Find Information
1 Insta ll a n y hardware
you want to add
Install appropriate disk
drives, peripherals, and
adapters
• Quick Hardware
Installation
brochure
Chapter 2 of
•
User Guide
Drive,
•
peripheral, CPU
board, and
adapter
documentation
2 Configure system
settings
3 Configure the PCI
adapters
Use the BI OS Se tu p U t ility
Use the BI OS Se tu p U t ility Same as Step 2
NCR S10XL Hot Plug Server User Guide 1-1
• Quick Hardware
Installation
brochure
Chapter 2 of
•
Installing
Network
Operating System
Chapter 4 of
•
User Guide
System Overview
Where to Start
Step What to Do How to Do It Where to Find Information
4 Configure the SCSI
adapters and drives
Use the Adaptec SCSI
adapter firmware Setup
Utility
• Adaptec SCSI
Adapter
documentation
• Chapter 4 of
Installing
Network
Operating System
5 Configure memory
and other baseboard
settings
6 Configure EISA
adapters
Use the EISA
Configur at ion U t ility
Use the ESIA
Configur at ion U t ility
• Quick Hardware
Installation
brochure
• Chapter 3 of
Installing
Network
Operating System
• Chapters 2 and 5
of User Guide
• Quick Hardware
Installation
brochure
• Chapter 3 of
Installing
Network
Operating System
• Chapter 5 of
User Guide
1-2 NCR S10XL Hot Plug Server User Guide
Figure 1-1
Front View
System Overview
System Features
System Features
This section describes major system features.
The system has the following minimum features:
System base board
•
350-watt power supply
•
NCR S10XL Hot Plug Server User Guide 1-3
System Overview
System Features
• Seven I/O expansion slots (4 EISA, 2 PCI and
1 shared)
• Fast and Wide SCSI-2 controller integrated on the
system baseboard
• 25-pin and 9-pin serial ports
• 25-pin parallel port
• Keyboard and mouse ports
• One 3.5-inch 1.44 MB flex drive
• System cabinet
• Eight 3.5-inch hot plug bays and three 5.25-inch user
accessible bays, plus a bay for the 3.5-inch flex drive
1-4 NCR S10XL Hot Plug Server User Guide
System Overview
Documentation Set
Documentation Set
The following docu ments are included wit h y o u r
system to help you install, upgrade, maintain, and
troubleshoot your system. Keep all documentation
together in a safe place.
• Quick Hardware Installation
This brochure provides yo u with in formation to
install your system quickly.
• User Guide
This is th e m a n u a l y ou a re now reading. It provides
you with more detailed information about your
system.
Caution
Drive, peripheral, CPU board, and adapter
•
documentation
If you have ordered optional features, such as
drives, peripheral devices, CPU boards, or adapters,
documentation for those items is packed with the
system. This documentation is important to
configure your system properly.
Do not discard any of this documentation. You may
need it again if your system ever requires service or you
change the configuration. Keep it in a safe place with
the other system documentation.
• Installing Network Operating System
This man u a l de s cribe s t h e procedures for installing
an operating system. You should also refer to the
NCR S10XL Hot Plug Server User Guide 1-5
System Overview
Documentation Set
documentation that comes with your operating
system.
1-6 NCR S10XL Hot Plug Server User Guide
System Overview
Getting Additional Help
Getting Additional Help
If you need additional help, refer to Appendix E of this
book.
NCR S10XL Hot Plug Server User Guide 1-7
System Overview
Getting Additional Help
1-8 NCR S10XL Hot Plug Server User Guide
Configuring the System Board
Overview
Overview
This chapter contains information about the following:
System board features
•
ESD precautions
•
Major components
•
Upgrading the memory
•
Insta llin g SIMMs
•
SCSI feature
•
Positioning the system
•
Rear panel features
•
Opening the sys tem
•
Insta llin g drives
•
Insta llin g a n d rem ov in g e x p a n sion boards
•
NCR S10XL Hot Plug Server User Guide 2-1
Configuring the System Board
System Board Features
System Board Features
This high-performance system board supports the Intel
™
Pentium
not contain the CPU and the second-level cache.
Instead, it has a special slot designed to accommodate a
separate board that carries both the CPU and the
second-level cache. This feature gives maximum
upgrad a bility and flexibility t o your syst em.
Standard features such as two serial ports, one parallel
port, diskette drive interface, and embedded fixed dis k
drive interface reside on the system board.
The system board has a 0 MB base memory and
supports a max imu m m em ory of 128 MB u s ing 32 M B
single-density single inline memory modules (SIMMs).
A functional system is recommended to have at least 8
MB of RAM.
microprocessor. The main system board does
2-2 NCR S10XL Hot Plug Server User Guide
Configuring the System Board
ESD Precautions
ESD Precautions
To avoid damag ing electronic equipment from
electrostatic discharge (ESD), always observe the
following precaution s before installing an y system
component:
Do not remove a board from its packag ing u ntil you
1.
are ready to install it.
Integrated circuits (ICs) on expansion boards are
highly sensitive to static electricity.
Wear a wrist g roun din g strap before handlin g
2.
electronic components. Wrist grounding straps are
available at most electronic component stores.
NCR S10XL Hot Plug Server User Guide 2-3
Configuring the System Board
Major Components
Major Components
The system board has the following major components:
Four 72-pin SIMM sockets labeled Bank 0 and
•
Bank 1 (two sockets comprise one bank)
One CPU board slot
•
Four 32-bit EISA expansion slots supporting
•
master/slave add-on cards
Two PCI local bus slots
•
One shared slot (EISA or PCI)
•
128/256 KB Flash memory for easy sy s tem BI OS
•
upgrade
I/O interfaces for two s erial p orts , one parallel port,
•
peripheral drives, IDE drives, and one PS/2
keyboard and mouse
Onboard AIC-7870 chip that supp orts one SCSI -2
•
port
Power connector 1 for 350-watt switching power
•
supply
Figure 2-1 shows the location of the major components
on the system board.
2-4 NCR S10XL Hot Plug Server User Guide
Figure 2-1
System Board Layout
Power Connector 1 (230 watt)
Fixed Disk Drive Interface
Diskette Drive Interface
Parallel Port Interface
Fast SCSI-2 Interface (narrow)
Fast SCSI-2 Interface (wide)
Power Connector 2
Configuring the System Board
Major Components
CPU Board Slot
Power LED Connector
Hard Disk LED Connector
Fan Connectors
JP5
Turbo Reset
Connector (J23)
JP6
COM 2
COM 1
PS/2
Keyboard Connector
PS/2
Mouse Connector
JP3
JP4
Jumper Settings
PCI Slots
Speaker
Connector (J24)
BIOS
EISA
JP1
JP2
Expansion Slots
You have to change the jumper settings on the sys tem
board when you upgrade the CPU or reconfigure the
system.
To change a jumper setting, follow these steps:
1.
Remove the jumper cap from the jumper.
2.
Position the jumper cap over the two pins for the
desired setting.
NCR S10XL Hot Plug Server User Guide 2-5
Configuring the System Board
Major Components
3.
Gently press the cap over the pins.
Table 2-1 lists the sys tem board jumpers and their
corresponding settings. The asterisks indicate the
default settings.
Table 2-1
Jumper Settings
Jumper Setting Function
JP1 2-3* Standard System BIOS
JP2 1-2
2-3*
JP3 1-2*
2-3
JP4 1-2*
2-3
JP5 Open
Closed*
JP6 1-2*
2-3
Password enabled
Password disabled
DMA request 1 (DREQ1)
DMA request 3 (DREQ3)
DMA acknowledge 1 (DACK1)
DMA acknowledge 3 (DACK3)
Reset button disabled
Reset button enabled
Audio to buzzer
Audio to speaker
2-6 NCR S10XL Hot Plug Server User Guide
Configuring the System Board
Upgrading the Memory
Upgrading the Memory
You can upgrade the system memory by adding single
inline memory modules (SIMMs) into the SIMM sockets
or by changing the SIMMs for a higher memory
configuration.
The four 72-pin SIMM sockets support 4 MB and 16 MB
single-density as well as 8 MB and 32 MB doubledensity SIMMs.
Table 2-2 lists the available memory configurations.
Table 2-2
Memory Configurations
Bank 0 Bank 1 Total
Socket 0 Socket 1 Socket 0 Socket 1 Memory
4 MB 4 MB 8 MB
8 MB 8 MB 16 MB
16 MB 16 MB 32 MB
32 MB 32 MB 64 MB
32 MB 32 MB 32 MB 32 MB 128 MB
Consider th e followin g when adding m e m ory:
Always install SIMMs from the lowest bank first.
•
For example, install SIMMs in bank 0 before bank 1.
Always remove SIMMs from the highest bank first.
•
For exa m ple, bank 1 be fo re ban k 0.
Use only the same type of SIMM in a given bank.
•
NCR S10XL Hot Plug Server User Guide 2-7
Configuring the System Board
Upgrading the Memory
• You may combine different types of SIMMs for a
particular memory configuration as long as the
SIMMs in each bank are of the same type.
2-8 NCR S10XL Hot Plug Server User Guide
Installing SIMMs
Note:
Configuring the System Board
Installing SIMMs
Figure 2-2
Installing a SIMM
Caution
Read the ESD precautions section earlier in this chapter
before proceeding .
To install a SIMM, follow these steps:
o
Slip a SIMM at a 45
1.
angle into a socket with the
component side facing down.
Gently press the SIMM up until the pegs of the
2.
socket slip into the holes on the SIMM and the
holding clips lock the SIMM into position.
The SIMM should be at a 90
o
angle when
installed on the baseboard or the dual processor
CPU board. The SIMM should be at a 45
o
angle
when inst alle d on th e ECC uni-processor C P U
board.
45°
NCR S10XL Hot Plug Server User Guide 2-9
Configuring the System Board
Note:
Installing SIMMs
Figure 2-3
SIMM Sockets
SIMM Sockets
Bank 0
Bank 1
Always install SIMMs starting with Bank 0 and
in pairs. For examp le, for a total mem ory of 8 MB,
install two 4 MB SIMMs in sockets 0 and 1 of Bank 0.
You can not use an 8 MB SIMM alone for an 8 MB
memory.
To remove SIMMs, follow these steps:
Removing SIMMs
1. Press the holding clips on both sides of the SIMM
outward to release it.
2. Press the SIMM downward at about a 45
2-10 NCR S10XL Hot Plug Server User Guide
o
angle.
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