S10 Desktop Server
User Guide
BST0-2139-50
Issue 2
10/96
The product described in this book is a licensed product of NCR Corporation.
Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSI, SCSISelect, and SlimSCSI are
trademarks of Adaptec, Inc. which may be registered in some jurisdictions. IBM, AT, OS/2,
and Micro Channel are registered trademarks of International Business Machines
Corporation. Novell and NetWare are registered trademarks of Novell, Inc. Windows,
Windows NT, MS-DOS, MS, and Microsoft are registered trademarks of Microsoft
Corporation. UNIX is a registered trademark of UNIX Systems Laboratories in the United
States and other countries. All other trademarks are owned by their respective owners.
It is the policy of NCR Corporation (NCR) to improve products as new technology,
components, software, and firmware become available. NCR, therefore, reserves the right to
change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all
parts of the world. In some instances, photographs are of equipment prototypes. Therefore,
before using this document, consult with your NCR representative or NCR office for
information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy,
clarity, organization, and value of this book.
Address correspondence to:
Information Products
NCR Corporation
3325 Platt Springs Road
West Columbia, SC 29170
Copyright © 1996
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
Contents
Chapter 1
System Overview
Where to Start ............................................................... 1-1
System Features ............................................................ 1-3
Documentation Set ....................................................... 1-4
Getting Additional Help .............................................. 1-6
Chapter 2
Installing the System
Overview ....................................................................... 2-1
System Board Features ................................................. 2-2
ESD Precautions ........................................................... 2-3
Major Components ....................................................... 2-4
Jumper Settings ...................................................... 2-5
Upgrading the Memory ............................................... 2-7
Insta llin g SIMMs .......................................................... 2-9
Removing SIMMs ................................................ 2-10
Reconfiguring the System .................................... 2-11
SCSI Feature ................................................................ 2-12
Rear Panel Features .................................................... 2-13
Opening the System ................................................... 2-15
Insta llin g Drives ......................................................... 2-18
Insta llin g a 3.5-inch Perip h e ra l D r ive ................. 2-18
Insta llin g a 5.25-inch Perip heral Drive ............... 2-21
Insta llin g a Fixed Disk D r ive .............................. 2-23
Insta llin g a Tape Drive ......................................... 2-25
Managing the Disk Drive and Power Cables .... 2-26
Insta llin g a n d Removing Expan sion Boards ............ 2-28
Identifying Expansion Boards ............................. 2-28
Insta llin g a n Expansion Board ............................ 2-29
NCR S10 Desktop Server User Guide v
Contents
Removing an Expansion Board ........................... 2-31
Chapter 3
Understanding the CPU Boards
System Baseboard Support .......................................... 3-1
Insta llin g CPU Boards .................................................. 3-2
Chapter 4
Using the BIOS Setup Utility
When to Us e th e BI OS Se tu p U t ility ........................... 4-1
Entering Setup .............................................................. 4-3
Basic System Configuration ......................................... 4-4
Date and Time ......................................................... 4-6
Diskette Drives ....................................................... 4-7
IDE Fixed Disk Drives ........................................... 4-7
System Memory ...................................................... 4-9
Math Coprocessor .................................................. 4-9
Video Display .......................................................... 4-9
Communication Settings ...................................... 4-10
Hard Disk Block Mode ......................................... 4-10
Advanced PIO Mode ............................................ 4-10
Hard Disk Size > 504 MB ..................................... 4-11
Hard Drive 32-Bit Access ..................................... 4-11
Num Lock After Boot ........................................... 4-11
Memory Test ......................................................... 4-11
Auto-Configuration Mode ................................... 4-11
Fast Boot Mode ..................................................... 4-12
Advanced System Configuration .............................. 4-13
Shadow RAM ........................................................ 4-13
System Memory Parity ........................................ 4-14
Memory at 15MB-16MB ....................................... 4-14
E0000h - FFFFFh (System BIOS) .......................... 4-14
vi NCR S10 Desktop Server User Guide
Contents
C0000h - C7FFFh (Video BIOS) ........................... 4-15
Guaranteed Access Time (Parity Mem ory
Only) ......................................................... 4-15
Highest Priority Device for PCI Arbitration
(Parity Memory Only) ............................. 4-15
PCI System Configuration ......................................... 4-17
PCI Slot Number .................................................. 4-17
VGA Palette Snoop ............................................... 4-18
On Board SCSI ...................................................... 4-18
System Security Setup ................................................ 4-19
Disk Drive Control ............................................... 4-19
Onboard Communication Ports .......................... 4-21
Setup Password .................................................... 4-24
Power-On Password ............................................ 4-24
Loading Setup Default Settings ................................ 4-26
Leaving Setup ............................................................. 4-27
Fixed Disk Types ........................................................ 4-28
Chapter 5
Using the System U tilitie s
Identify in g t h e Sy stem Utilities ................................... 5-1
Using t h e AFlash B IOS Utility ..................................... 5-2
Functions ................................................................. 5-2
Procedure ................................................................ 5-3
Using th e EISA Con figuration Utility ......................... 5-5
Insta llin g a n Expansion Board .............................. 5-6
System Requirements ............................................ 5-6
Using th e EISA Con figuration Utility .................. 5-6
What If I t Will Not Boot? ....................................... 5-7
Menus ...................................................................... 5-8
Configuring the Computer ................................... 5-11
Configuring the System Memory ....................... 5-13
Configuring an ISA Option Without a CFG
File ............................................................. 5-16
NCR S10 Desktop Server User Guide vii
Contents
Avoiding Resource Conflicts ............................... 5-17
Options .................................................................. 5-18
Appendix A
200-Watt Power Supply Requirements
Types of Power Supply Requirements ....................... A-1
Input Requirements ..................................................... A-2
Output Requirements .................................................. A-4
Appendix B
Error Messages
Types of Error Messages .............................................. B-1
Software Error Messages .............................................. B-2
System Error Messages ................................................ B-3
Correcting Error Conditions ........................................ B-6
Appendix C
Sample Configurations
Types of Sample Configurations ................................ C-1
Sample Standard Configuration ................................. C-2
Insta llin g the Hardware ........................................ C-2
Configuring the System Settings .......................... C-3
Configuring the PCI Adapters ............................. C-6
Configuring the SCSI Adapters and Drives ........ C-7
Configuring the Memory and Other
Baseboard Settings .................................... C-9
Sample RAID Configuration .................................... C-12
Insta llin g the Hardware ...................................... C-12
Configuring the System Settings ........................ C-14
Configuring the PCI Adapters ........................... C-16
Configuring the SCSI Adapters and Drives ...... C-18
viii NCR S10 Desktop Server User Guide
Contents
Configuring the Memory and Other
Baseboard Settings ................................... C-20
Configuring the Mylex RAID Array Group ...... C-22
Appendix D
System Support Log
Preface .......................................................................... D-1
Support Services .......................................................... D-3
System Numbers ................................................... D-3
NCR On-Site Hardware Support Services .......... D-4
NCR Support Phone Numbers ............................ D-4
Placing a Hardware Support Call ........................ D-5
Placing a Software Support Call .......................... D-7
Hardware Records ....................................................... D-8
Different Types of Logs ......................................... D-8
Software Records ....................................................... D-19
Current System Configuration ................................. D-33
Adapter Board Locations .................................... D-33
System Equipment List ....................................... D-33
Hardware Configuration Report ........................ D-33
Preventive Maintenance ........................................... D-41
General Customer Preventive Maintenance
Guidelines ............................................... D-42
General Customer Preventive Maintenance
Procedures ............................................... D-43
Installation Records ................................................... D-49
Customer Support Agreement ................................. D-51
List of NCR Support Telephone Numbers .............. D-53
NCR Faxback System .......................................... D-53
United States Support ......................................... D-53
Other Areas Support ........................................... D-54
Index
NCR S10 Desktop Server User Guide ix
Contents
x NCR S10 Desktop Server User Guide
About T hi s B ook
Who Should R e a d This Book
How This Manual is Organized
Preface
Preface
This book provides information about the installation,
set up, configuration, and operation of the server.
Its g oa l is to familiarize you with the system a n d to
provide a reference to answer your future questions.
This book should be used by field engineers or anyone
who needs t o con figure and install the s e rv er h a rdware.
This manual is divided into the following chapters:
Chapter One – tells you where to start, describes sys t em
features, describes the documentation set, and describes
how to get additional information and customer
support
Chapter Two – describes the installation of major
system components
Chapter Three – describes the types of CPU processor
boards that may be used on this system
Chapter F o u r – dis cu sses using th e B I OS setup utility
Chapter Five – describes how to use the performance
enhancem e n t utilities: Aflash BIOS Utilit y a n d EISA
Configur at ion U t ility (ECU)
Appendix A – describes the 200 Watt Power Supply
requirements
NCR S10 Desktop Server User Guide i
Preface
Conventions Used in This Book
Appendix B – describes error messages
Appendix C – describes sample configurations
Appendix D – provides complete support information
The following conve n tion s are used in this book:
[F1] A letter, number, symbol, or word enclosed
in [] represents a key on your keyboard. For
example, the instruction “press [F1]” means
press the key labeled “F1” on your
keyboard.
[Enter] Enter has the same meaning as Retu rn or
Carriage Return. All of the terms are
interchangeable.
[x] + [y] Two or three key names, separated by plus
signs , indicate multiple -k e y e n t rie s. For
example , [Control] + [Alt] + [Del] means
hold down [Control] and [Alt] a n d p ress
[Del].
Note Notes indicate pivotal information and may
be used to emphasize a recommended
sequence of steps.
Warning Warnings indicate hazards that can cause
personal injury or equipment damage if the
hazards are not avoided.
Caution Cautions indicate hazards that might cause
personal injury, damage to hardware, or
software if the hazards are not avoided.
ii NCR S10 Desktop Server User Guide
Declaration of Conformity
Preface
Products bearin g t h e CE label fulfill the requirements of
the EMC directive (89/336/EEC) and the Low Voltage
directive (73/23/EEC) issued by the European
Commission.
To obey these directives, the following European
standards must be met:
• EN55022 Class A - Limits and methods of
measurement of radio interference characteristics of
information technology equipment.
• EN50082-1 EMC Generic Immunity Standard
• EN 60 950 Safety of Information Technology
Equipment including Electrical Business Equ ip me nt
NCR S10 Desktop Server User Guide iii
Preface
iv NCR S10 Desktop Server User Guide
System Overview
Where to Start
Where to Start
When you in s t all a n d con figure your server, perform
the following s t e p s.
Step What to Do How to Do It Where to Find Information
1 Insta ll a n y hardware
you want to add
Install appropriate disk
drives, peripherals, and
adapters
• Quick Hardware
Installation
brochure
Chapter 2 of
•
User Guide
Drive,
•
peripheral, CPU
board, and
adapter
documentation
2 Configure system
settings
3 Configure the PCI
adapters
Use the BI OS Se tu p U t ility
Use the BI OS Se tu p U t ility Same as Step 2
NCR S10 Desktop Server User Guide 1-1
• Quick Hardware
Installation
brochure
Chapter 2 of
•
Installing
Network
Operating System
Chapter 4 of
•
User Guide
System Overview
Where to Start
Step What to Do How to Do It Where to Find Information
4 Configure the SCSI
adapters and drives
Use the Adaptec SCSI
adapter firmware Setup
Utility
• Adaptec SCSI
Adapter
documentation
• Chapter 4 of
Installing
Network
Operating System
5 Configure memory
and other baseboard
settings
6 Configure EISA
adapters
Use the EISA
Configur at ion U t ility
Use the ESIA
Configur at ion U t ility
• Quick Hardware
Installation
brochure
• Chapter 3 of
Installing
Network
Operating System
• Chapters 2 and 5
of User Guide
• Quick Hardware
Installation
brochure
• Chapter 3 of
Installing
Network
Operating System
• Chapter 5 of
User Guide
1-2 NCR S10 Desktop Server User Guide
Figure 1-1
Front View
System Overview
System Features
System Features
This section describes major system features.
The system has the following minimum features:
System baseboard
•
200-watt power supply
•
Seven I/O expansion slots (4 EISA, 2 PCI and 1
•
shared)
Fast and Wide SCSI-2 controller integrated on the
•
system baseboard
25-pin and 9-pin serial ports
•
25-pin parallel port
•
Keyboard and mouse ports
•
One 3.5-inch 1.44 MB flex drive
•
System cabinet
•
Three 5.25-inch user accessible drive bays and two
•
3.5-inch h a lf h eight internal bays
NCR S10 Desktop Server User Guide 1-3
System Overview
Documentation Set
Documentation Set
The following docu ments are included with y o u r
system to help you install, upgrade, maintain, and
troubleshoot your system. Keep all documentation
together in a safe place.
• Quick Hardware Installation
This brochure provides yo u with in formation to
install your system quickly.
• User Guide
This is th e m a n u a l y ou a re now reading. It provides
you with more detailed information about your
system.
Drive, peripheral, CPU board, and adapter
•
documentation
If you have ordered optional features, such as
drives, peripheral devices, CPU boards, or adapters,
documentation for those items is packed with the
system. This documentation is important to
configure your system properly.
Caution
1-4 NCR S10 Desktop Server User Guide
Do not discard any of this documentation. You may
need it again if your system ever requires service or you
change the configuration. Keep it in a safe place with
the other system documentation.
• Installing Network Operating System
This man u a l de s cribe s t h e procedures for ins ta llin g
an operating system. You should also refer to the
System Overview
Documentation Set
documentation that comes with your operating
system.
NCR S10 Desktop Server User Guide 1-5
System Overview
Getting Additional Help
Getting Additional Help
If you need additional help, refer to Appendix D of this
book.
1-6 NCR S10 Desktop Server User Guide
Installing the System
Overview
Overview
This chapter contains information about the following:
• System board features
• ESD precautions
• Major components
• Upgrading the memory
• Installing SIMMs
• SCSI feature
• Positioning the system
• Rear panel features
• Opening the system
• Inst a llin g d riv e s
• Insta llin g a n d rem ov in g e x p a n s ion boards
NCR S10 Desktop Server User Guide 2-1
Installing the System
System Board Features
System Board Features
This high-performance system board supports the Intel
Pentium™ microprocessor. The main system board does
not contain the CPU and the second-level cache.
Instead, it has a special slot designed to accommodate a
separate board that carries both the CPU and the
second-level cache. This feature gives maximum
upgrad a bility and flexibility to yo u r system.
Standard features such as two serial ports, one parallel
port, diskette drive interface, and embedded fixed dis k
drive interface reside on the system board.
The system board has a 0 MB base memory and
supports a max imu m m em ory of 128 MB u s ing 32 M B
single-density single inline memory modules (SIMMs).
A functional system is recommended to have at least 8
MB of RAM.
2-2 NCR S10 Desktop Server User Guide
Installing the System
ESD Precautions
ESD Precautions
To avoid damaging electronic equipment from
electrostatic discharge (ESD), always observe the
following precaution s before installing any system
component:
1. Do not remove a board from its packaging until you
are ready to install it.
Integrated circuits (ICs) on expansion boards are
highly sensitive to static electricity.
2. Wear a wrist grounding strap before handling
electronic components. Wrist grounding straps are
available at most electronic component stores.
NCR S10 Desktop Server User Guide 2-3
Installing the System
Major Components
Major Components
The system board has the following major components:
• Four 72-pin SIMM sockets labeled Bank 0 and
Bank 1 (two sockets comprise one bank)
• One CPU board slot
• Four 32-bit EISA expansion slots supporting
master/slave add-on cards
• Two PCI local bus slots
• One shared slot (EISA or PCI)
• 128/256 KB Flash memory for easy s y s tem BI OS
upgrade
• I/O interfaces for two s erial p o rts , on e p a rallel p ort,
peripheral drives, IDE drives, and one PS/2
keyboard and mouse
• Onboard AIC-7870 chip that supports one SCSI -2
port
• Power connector 1 for 200-watt switching power
supply
Figure 2-1 shows the location of the major components
on the system board.
2-4 NCR S10 Desktop Server User Guide
Figure 2-1
System Board Layout
Power Connector 1 (230 watt)
FixedDisk Drive Interface
Diskette Drive Interface
Parallel Port Interface
Fast SCSI-2 Interface (narrow)
Fast SCSI-2 Interface (wide)
Power Connector 2
CPU BoardSlot
Power LEDConnector
Installing the System
Major Components
Hard Disk LED Connector
Fan Connectors
JP5
Turbo Reset
Connector (J23)
JP6
COM 2
COM 1
PS/2
Keyboard Connector
PS/2
Mouse Connector
JP3
JP4
Jumper Settings
PCI Slots
Speaker
Connector (J24)
BIOS
EISA
JP1
JP2
Expansion Slots
You have to chang e the jum per s ettings on the sy s tem
board when you upgrade the CPU or reconfigure the
system.
To change a jumper setting, follow these steps:
1. Remove the jumper cap from the jumper.
2. Position the jumper cap over the two pins for the
desired setting.
NCR S10 Desktop Server User Guide 2-5
Installing the System
Major Components
3. Gently press th e cap over the p ins .
Table 2-1 lists the sys tem board jumpers and their
corresponding settings. The asterisks indicate the
default settings.
Table 2-1
Jumper Settings
Jumper Setting Function
JP1 2-3* Standard System BIOS
JP2 1-2
2-3*
JP3 1-2*
2-3
JP4 1-2*
2-3
JP5 Open
Closed*
JP6 1-2*
2-3
Password enabled
Password disabled
DMA request 1 (DREQ1)
DMA request 3 (DREQ3)
DMA acknowledge 1 (DACK1)
DMA acknowledge 3 (DACK3)
Reset button disabled
Reset button enabled
Audio to buzzer
Audio to speaker
2-6 NCR S10 Desktop Server User Guide
Installing the System
Upgrading the Memory
Upgrading the Memory
You can upgrade the system memory by adding single
inline memory modules (SIMMs) into the SIMM sockets
or by changing the SIMMs for a higher memory
configuration.
The four 72-pin SIMM sockets support 4 MB and 16 MB
single-density as well as 8 MB and 32 MB doubledensity SIMMs.
Table 2-2 lists the available memory configurations.
Table 2-2
Memory Configurations
Bank 0 Bank 1 Total
Socket 0 Socket 1 Socket 0 Socket 1 Memory
4 MB 4 MB 8 MB
8 MB 8 MB 16 MB
16 MB 16 MB 32 MB
32 MB 32 MB 64 MB
32 MB 32 MB 32 MB 32 MB 128 MB
Consider th e followin g when adding mem ory:
• Always install SIMMs from the lowest bank first.
For example, install SIMMs in bank 0 before bank 1.
• Always remove SIMMs from the highest bank first.
For exa m ple, bank 1 before ban k 0 .
• Use only the same type of SIMM in a given bank.
NCR S10 Desktop Server User Guide 2-7
Installing the System
Upgrading the Memory
• You may combine different types of SIMMs for a
particular memory configuration as long as the
SIMMs in each bank are of the same type.
• Always install SIMMs in pairs.
2-8 NCR S10 Desktop Server User Guide
Installing SIMMs
Note:
Installing the System
Installing SIMMs
Figure 2-2
Installing a SIMM
Caution
Read the “ESD Precautions” section earlier in this
chapter before proceeding.
To install a SIMM, follow these steps:
1. Slip a SIMM at a 45
o
angle into a socket with the
component side facing down. See Figure 2-2.
2. Gently press the SIMM up until the pegs of the
socket slip into the holes on the SIMM and the
holding clips lock the SIMM into position.
The SIMM should be at a 90
o
angle when
installed on the baseboard or the dual processor
CPU board. The SIMM should be at a 45
o
angle
when inst alle d on th e ECC uni-processor CPU
board.
45°
NCR S10 Desktop Server User Guide 2-9
Installing the System
Note:
Installing SIMMs
Figure 2-3
SIMM Sockets
SIMM Sockets
Bank 0
Bank 1
Always install SIMMs starting with Bank 0 and
in pairs. For examp le, for a total mem ory of 8 MB,
install two 4 MB SIMMs in sockets 0 and 1 of Bank 0.
You can not use an 8 MB SIMM alone for an 8 MB
memory.
To remove SIMMs, follow these steps:
Removing SIMMs
1. Press the holding clips on both sides of the SIMM
outward to release it.
2-10 NCR S10 Desktop Server User Guide
Reconfiguring the System
Installing the System
Installing SIMMs
2. Press the SIMM downward at about a 45o angle.
3. Pull the SIMM out of the socket.
Reconfigure th e s ystem after insta llin g or removing
SIMMs.
To reconfigure the system, follow these steps:
1. Reboot the system. A memory error message
appears, indicating that the total memory does not
match the value stored in CMOS.
2. Boot th e system with the EISA Con fig uration Utility
(ECU) diskette, and configure the baseboard settings
for the proper amount of memory. Follow the steps
under the heading, “Configuring the Sys tem
Memory” in Chapter 5.
NCR S10 Desktop Server User Guide 2-11
Installing the System
SCSI Feature
SCSI Feature
The system board features a single-chip Fast and Wide
SCSI-2 hos t a dap t er t h at add s SC SI I/O capability to the
system.
The chipset consists of all the components found on the
state-of-the-art SCSI host adapters su ch as the
following:
• Onboard microcontroller
• Bus master interface controller
• SCSI controller
The chipset allows transfers at a full 20 MB/second
burst transfer rate.
To us e the feature, install any SCSI device in your
system and connect it to the SCSI interface on the
system board. (See Figure 2-1 for the location.) Then,
enter the BI OS u tility to set the PCI s lot p ara m et ers. See
Chapter 4, “Us in g the BIOS Setup Utility,” for details in
setting the parameters. Refer to the SCSI m anual for
more information on usin g SC SI.
2-12 NCR S10 Desktop Server User Guide
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