NCR RealScan 7872 Owners Manual

RealScan 7872 Installation/Owner Guide
497-0415291 Release F August 30, 2004
Information Products RSD-Atlanta
The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.
Address correspondence to:
Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096
Copyright © 2000 ñ 2004 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved
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Audience
References
Preface
This book is written for hardware installer/service personnel, system integrators, and field engineers.
NCR RealScan 7872 User Guide (B005-0000-1179)
NCR RealScan 7872 Repair Guide (B005-0000-1180)
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Preface........................................................................................................................................... 3
Audience.................................................................................................................................. 3
References................................................................................................................................ 3
Table of Contents......................................................................................................................... 4
Revision Record........................................................................................................................... 5
Installing the RealScan 7872....................................................................................................... 6
Step 1 Verify Checkstand Preparation................................................................................ 7
Step 2 Connect the Cables .................................................................................................. 14
Step 3 Install RealScan 7872 in Checkstand ..................................................................... 17
Step 4 Calibrate the Scale.................................................................................................... 19
Step 5 Check the Scanner Operation................................................................................. 24
Operating the Scanner .............................................................................................................. 27
Operating the Scale ................................................................................................................... 28
Table of Contents
Cleaning the RealScan 7872 ..................................................................................................... 29
Correcting Scanner Problems .................................................................................................. 30
Correcting Scale Problems .......................................................................................................31
Isolating Bizerba Scale Problems............................................................................................. 32
Setting the Communication Protocol...................................................................................... 33
Good Read Tone........................................................................................................................ 34
Programming Worksheets ....................................................................................................... 35
10 Communications Protocol .............................................................................................. 35
11 Good Read Tone .............................................................................................................. 35
12 Timers................................................................................................................................ 36
13 Bar Codes - 1 .................................................................................................................... 36
14 Bar Codes ñ 2.................................................................................................................... 37
15 Bar Codes - 3 .................................................................................................................... 38
17 Bar Codes - 4 .................................................................................................................... 38
18 Bar Codes ñ 5.................................................................................................................... 39
16 Label Identifiers............................................................................................................... 39
20 RS-232 Parameters ñ 1..................................................................................................... 40
21 RS-232 Parameters ñ 2..................................................................................................... 40
22 RS-232 Prefix Byte ...........................................................................................................41
23 RS-232 Terminator Byte.................................................................................................. 41
24 RS-232 Communications Options.................................................................................. 41
30 Scale Parameters.............................................................................................................. 42
32 Miscellaneous Parameters.............................................................................................. 42
ASCII Code Chart................................................................................................................. 42
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Revision Record
Issue Date Remarks
A June 2000 First Issue B Aug 2000 Update to diagrams and worksheets C 05/08/01 Updated checkstand cutout dimensions D 02/06/03 Added USB Connection and other miscellaneous information. E 03/22/04 Updated to Super ASIC configuration F 08/30/04 Added new model number
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Installing the RealScan 7872 consists of five main steps. Depending on the installation, other information is sometimes needed. It is recommended that you follow the installation steps in the following diagram.
Installing the RealScan 7872
1
2
3
4
5
Preparation
Connect
Install
Calibrate
Verify
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Step 1 Verify Checkstand Preparation
Checkstand Cutout: RealScan 7872 ñ 12xx/22xx
I
H
C
I
D
G
H
F
I
A
E
Shelf is recommended to catch RealScan 7872 if dropped during installation. It may also include a drip pan for spilled liquids.
The RealScan 7872 must NOT be supported by this shelf.
D
B
Scanner Unit Actual Dimensions
MODELABCDE
12xx 29.21 cm
11 1/2 in.
22xx 30.33 cm
11 15/16 in.
50.80 cm 20 in.
50.80 cm 20 in.
16.15 cm 6 3/8 in.
16.15 cm 6 3/8 in.
3.33 cm 1 5/16 in.
3.33 cm 1 5/16 in.
8.89 cm 3 1/2 in.
8.89 cm 3 1/2 in.
17951
Cutout Dimensions
MODEL F G H I
12xx 29.51 cm
22xx 30.48 cm
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11 5/8 in.
12 in.
50.95 cm 20 1/16 in.
50.95 cm 20 1/16 in.
3.49 cm 1 3/8 in.
3.49 cm 1 3/8 in.
0.95 cm 3/8 in.
1.27 cm 1/2 in.
Checkstand Cutout: RealScan 7872 ñ 53xx/52xx
F
G
A
E
C
D
2.5 cm (1.0 in.) side supports are optional instead of shelf
B
Scanner Unit Actual Dimensions
MODELABCD
53xx 29.21 cm
11 1/2 in.
39.88 cm 15 11/16 in.
16.15 cm 6 3/8 in.
8.89 cm 3 1/2 in.
Cutout Dimensions
MODEL E F G
53xx 29.36 cm
11 9/16 in.
40.03 cm 15 3/4 in.
5.72 cm 2 1/4 in.
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Checkstand Cutout: RealScan 7872 ñ 03xx/05xx
y
y
H
C
Standard Size
G
I
F
A
D
2.5 cm (1.0 in.) side supports are optional instead of shelf
C
E
B
B
RealScan 7870-3000 & PSC 381 Size
Note:
The RealScan 7872-03xx/05xx is supported b Do not support it b
side supports or a shelf.
the Rear Extender.
17952
Scanner Unit Actual Dimensions
MODELABCD
03xx/05xx 29.21 cm
11 1/2 in.
Fits 7870-3000 29.21 cm
11 1/2 in.
Fits PSC 381 29.21 cm
11 1/2 in.
29.46 cm 11 9/16 in.
34.36 cm 13 1/2 in.
35.25 cm 13 7/8 in.
16.15 cm 6 3/8 in.
16.15 cm 6 3/8 in.
16.15 cm 6 3/8 in.
8.89 cm 3 1/2 in.
12.70 cm 5 in.
10.16 cm 4 in.
Cutout Dimensions
MODEL E F G H I
03xx/05xx N/A
N/A
Fits 7870-3000 4.90 cm
1 15/16 in.
Fits PSC 381 5.79 cm
2 1/4 in.
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29.36 cm 11 9/16 in.
29.36 cm 11 9/16 in.
29.36 cm 11 9/16 in.
29.62 cm 11 5/8 in.
34.52 cm 13 5/8 in.
35.41 cm 13 15/16 in.
8.89 cm 3 1/2 in.
12.70 cm 5 in.
10.16 cm 4 in.
5.72 cm 2 1/4 in.
5.72 cm 2 1/4 in.
5.72 cm 2 1/4 in.
Drip Pan Installation
When the RealScan 7872 is used in a sit down environment, install a drip pan below the scanner/scale to divert any spilled liquids or debris away from the operator.
Service Clearance
Mounting surface for keyboard must be removable for servicing
B
A
A = 8.0 in. (20.3 cm) minimum if checkstand structure is not removable for servicing.
1.0 in. (2.5 cm) minimum if checkstand structure is removable for servicing. B = 14.0 in. (35.6 cm) minimum if checkstand structure is not removable for servicing.
7.0 in. (17.8 cm) minimum if checkstand structure is removable for servicing. C = 3.8in. (9.5 cm) minimum clearance to closest checkstand panel.
A
C
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Item Diverter
An installed item diverter must extend º inch beyond the scan window to allow items to clear the tower assembly and move easily in front of the scan windows. The tower is
13.3 cm wide, however the item diverter may need to be wider depending on the model. See the sections Checkstand Cutout for more dimensions.
13.3 cm (5 º in.)
Item Diverter
Ventilation Requirements
The RealScan 7872 is designed to operate without an exhaust fan in the checkstand; however, there must be adequate convection airflow. The ambient temperature inside the checkstand cannot be higher than 40 C (104 F). Also, the ambient temperature inside the checkstand cannot be higher than 7 C (12.6 F) above the ambient temperature outside the checkstand. For example, if the ambient temperature outside the checkstand is 24.4 C (76 F), the ambient temperature inside the checkstand cannot be greater than 31.4 C (88.6 F). If the checkstand contains other heat producing equipment, you may need to use forced air to keep the temperature within the specified range. However, air coming into or leaving the checkstand MUST NOT enter or exit past the RealScan 7872.
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Electrical Wiring to the Checkstand
Input Voltage
Neutral and
Ground Bus
Isolated/Insulated Ground Bus
Neutral Bus
Main Service
L2
Distribution Panel
Panel
L1
L3
Belt Control
N
G
Circuit A: Checkstand
Note:
Isolated Ground Receptacles
Conduit
The electrical wiring must meet all electrical codes, laws, and regulations.
Feeder wiring and insulated ground from main service panel to distribution panel to be run in metal conduit.
Circuit Breakers
NCR circuits should be run in separate metal Conduits.
NCR circuits must be dedicated to
Note:
NCR equipment or other logically connected electronic equipment (modems, DAA, bridges, etc.)
Circuit B: Terminal
Circuit C: Scanner/Scale
Receptacle should be easily accessible and near the Scanner/Scale
Lighting
Misc. Equip.
Checkstand Frame
Belt
Motor
Installation Type
U.S., Canada, & Japan
International
European
Input Voltage L1, L2 Circuit Breakers
100Vac to 120Vac
220Vac to 240Vac
220Vac
100Vac to 120Vac
220Vac to 240Vac
220Vac
Standard single-pole; value determined by type of device branch and by electrical code.
European double-pole.
The RealScan 7872 outlet in the checkstand must be connected to a circuit breaker switch. This switch must be located close to the operator and is used as the On/Off switch for the RealScan 7872.
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R0121
Hole Requirements for Cables
When you run the various cables through the checkstand, you might have to drill holes in some of the panels. The holes must be large enough for the connector on one end of the cable to pass through. You must also ensure that there are no sharp edges to cut the cable. The following table gives the minimum hole size for each of the RealScan 7872 cables.
Cable Cable Length Minimum Hole Size
Power Cord ñ Outlet to Power Supply Power Cord ñ Power Supply to RealScan 7872 Interface Cable 8.0 meters (26.24 feet) 1.90 centimeters (3/4 inch)
Remote Display Cable 8.0 meters (26.24 feet) 1.90 centimeters (3/4 inch)
3.05 meters (10 feet) 3.18 centimeters (3/4 inch)
1.22 meters (4 feet) 1.52 centimeters (1/2 inch)
4.0 meters (12.12 feet) 1.90 centimeters (3/4 inch)
4.0 meters (12.12 feet) 1.90 centimeters (3/4 inch)
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Step 2 Connect the Cables
1.
Verify that the RealScan 7872 power receptacle switch is off. Plug the power cord into the RealScan 7872 power receptacle. Pass the power cable from the power supply through the checkstand opening.
2. Connect the communications interface cables to the host terminal. Refer to the
terminal documentation for instructions on connecting the interface cables.
Note: Some terminals may require a trained service technician to open the terminal and connect the interface cables.
3. Pass the interface cable through the checkstand opening (See previous section
regarding Hole Requirements for Cables).
4.
If you are installing an NCR 7825 Remote Display, pass the cable from the display, through the checkstand, and through the checkstand opening where the RealScan 7872 is going.
5.
If you are installing an RS-232 peripheral device, pass its interface cable through the checkstand opening as needed.
6. Connect all cables to the RealScan 7872 according to the following illustration.
EAS
INTERLOCK
REMOTE DISPLAY
5V 5A MAX
PORT 1
POWER
DC
USB
SCANNER
21476
Note: If you are using a USB cable to connect the RealScan 7872 to the host terminal, connect the USB cable to the USB connector rather than the Scanner connector on the back of the RealScan 7872.
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