Industrial Cellular VPN Router
NR500 Standard User Manual
Guangzhou Navigateworx Technologies Co, Ltd
www.navigateworx.com
Industrial Cellular VPN Router NR500 Series User Manual
Page 1 / 78
REVISION HISTORY
Revision
Date
Revision Details
0
May 2018
Initial release.
1
Aug 2018
Add Schedule Reboot, OpenVPN, IPSec
2
Oct 2018
Add SSH, GRE, VRRP, Wi-Fi Client
Trademarks and copyright
Guangzhou Navigateworx Technologies Co, Ltd and & logo are the
trademarks or registered trademarks in China mainland, HongKong and other countries
worldwide. All other trademarks mentioned in this document are the property of their respective
owners.
@2018 Navigateworx Technologies. All Rights Reserved.
Disclaimers
Information in this document is subject to change without notice and does not represent a
commitment on the part of Navigateworx Technologies.
Navigateworx Technologies provides this document as is, without warranty of any kind, either
expressed or implied, including, but not limited to, its particular purpose. Navigateworx
Technologies may make improvements and/or changes in this manual, or in the product(s) and/or
the program(s) described in this manual at any time.
Information provided in this manual is intended to be accurate and reliable. However,
Navigateworx Technologies assumes no responsibility for its use, or for any infringements on the
rights of third parties that may result from its use.
Technical Support
E-mail: support@navigateworx.com
info@navigateworx.com
Web: www.navigateworx.com
Industrial Cellular VPN Router NR500 Series User Manual
Page 2 / 78
Interference Issues
Avoid possible radio frequency (RF) interference by following these guidelines:
• The use of cellular telephones or devices in aircraft is illegal. Use in aircraft may endanger operation and
disrupt the cellular network. Failure to observe this restriction may result in suspension or denial of cellular
services to the offender, legal action, or both.
• Do not operate in the vicinity of gasoline or diesel fuel pumps unless use has been approved or
authorized.
• Do not operate in locations where medical equipment that the device could interfere with may be in
use.
• Do not operate in fuel depots, chemical plants, or blasting areas unless use has been approved and
authorized.
• Use care if operating in the vicinity of protected personal medical devices, i.e., hearing aids and
pacemakers.
• Operation in the presence of other electronic equipment may cause interference if equipment is
incorrectly protected. Follow recommendations for installation from equipment manufacturers.
Declaration of Conformity
NR500 Series products are in conformity with the essential requirements and other relevant provisions of the
CE and RoHS.
Industrial Cellular VPN Router NR500 Series User Manual
Page 3 / 78
Table of Contents
Chapter 1. Product Overview ................................................................................................................................. 5
1.1 Overview ................................................................................................................................................. 5
1.2 Features and Benefits .......................................................................................................................... 5
1.3 General Specifications ........................................................................................................................ 6
1.4 Mechanical Specifications ................................................................................................................ 8
1.5 Package Checklist ................................................................................................................................ 9
1.6 Order Information ............................................................................................................................... 11
Chapter 2. Installation ............................................................................................................................................. 12
2.1 Product Overview ............................................................................................................................... 12
2.2 LED Indicators ....................................................................................................................................... 14
2.3 Ethernet Port Indicator....................................................................................................................... 15
2.4 PIN Definition of Terminal block ...................................................................................................... 15
2.5 Reset Button .......................................................................................................................................... 16
2.6 Insert SIM card ...................................................................................................................................... 16
2.7 Install Antenna ..................................................................................................................................... 17
2.8 DIN-rail Mounting................................................................................................................................. 18
2.9 Protective Grounding Installation ................................................................................................... 18
2.10 Power Supply Installation .................................................................................................................. 19
2.11 Power On The Router ......................................................................................................................... 19
Chapter 3. Access to Web page ......................................................................................................................... 20
3.1 PC Configuration ................................................................................................................................ 20
3.2 Factory Default Settings .................................................................................................................... 21
3.3 Login to Web Page............................................................................................................................. 22
Chapter 4. Web Configuration ............................................................................................................................. 23
4.1 Web Interface ...................................................................................................................................... 23
4.2 Overview ............................................................................................................................................... 25
4.2.1 Status ...................................................................................................................................................... 25
4.2.2 Syslog ...................................................................................................................................................... 27
4.3 Link Management ............................................................................................................................... 28
4.3.1 Connection Manager ....................................................................................................................... 28
4.3.2 Cellular ................................................................................................................................................... 31
4.3.3 Ethernet .................................................................................................................................................. 34
4.3.4 Wi-Fi ......................................................................................................................................................... 39
4.4 Industrial Interface .............................................................................................................................. 44
4.4.1 Serial ........................................................................................................................................................ 44
4.4.2 Digital IO ................................................................................................................................................ 48
4.5 Network .................................................................................................................................................. 50
4.5.1 Firewall.................................................................................................................................................... 50
4.5.2 Route ...................................................................................................................................................... 52
4.5.3 VRRP ........................................................................................................................................................ 53
4.6 Applications .......................................................................................................................................... 55
4.6.1 DDNS ....................................................................................................................................................... 55
4.6.2 Schedule Reboot ................................................................................................................................ 56
Industrial Cellular VPN Router NR500 Series User Manual
Page 4 / 78
4.7 VPN .......................................................................................................................................................... 57
4.7.1 OpenVPN .............................................................................................................................................. 57
4.7.2 IPSec ....................................................................................................................................................... 62
4.7.3 GRE .......................................................................................................................................................... 65
4.8 Maintenance ....................................................................................................................................... 66
4.8.1 Upgrade ................................................................................................................................................ 66
4.8.2 System .................................................................................................................................................... 67
4.8.3 Configuration ....................................................................................................................................... 71
4.8.4 Debug Tools .......................................................................................................................................... 71
Appendix A -Glossary ............................................................................................................................................... 73
Appendix B -Q&A ...................................................................................................................................................... 74
No Signal ...................................................................................................................................................... 74
Cannot detect SIM card ......................................................................................................................... 74
Poor Signal ................................................................................................................................................... 74
IPSec VPN established, but LAN to LAN cannot communicate ................................................... 75
Forget Router Password ........................................................................................................................... 75
Appendix C -Digital IO Scenario ........................................................................................................................... 76
Appendix D - CLI ........................................................................................................................................................ 77
Industrial Cellular VPN Router NR500 Series User Manual
Page 5 / 78
Chapter 1. Product Overview
1.1 Overview
Navigateworx NR500 series industrial cellular VPN router offers a single, flexible platform to address
a variety of wireless communications needs with over-the-air configuration and system monitoring
for optimal connectivity. This router enables wireless data connectivity over public and private LTE
cellular networks at 4G speeds.
NR500 series router has dual SIM backup, 2 or 4 LAN ports, 1 port could be changed to Ethernet
WAN connection (for fixed internet fail over to cellular). An optional 802.11 b/g/n Wi-Fi interface
access point and client operations supports connectivity to IP applications in a variety of different
connection scenarios. RS232 and RS485 interfaces are provided to support Serial to IP
communication. NR500 series router also support 2 x digital input and 2 x Digital output for alarm
applications.
NR500 series router supports 9 to 48 VDC wide range power inputs, designed with reverse-voltage
protection mechanism for greater reliability. It is an advanced choice for universal wireless M2M
applications with reliable features for data transmission.
1.2 Features and Benefits
Industrial internet access
• Wireless Mobile Broadband 2G / 3G / 4G Connection
• Remote access to SCADA System for Industrial Automation
• Reduce high costs for on-site maintenance
Designed for industrial usage
• Power Input Range 9 to 48 VDC
• Industrial designed for harsh environment
• Compact metal casing for easy mounting
Secure and reliable remote connection
• Connection manager ensure seamless communication
• Support Multiple VPN tunnels for data encryption
• Firewall prevents unsafe and unauthorized access
Industrial Cellular VPN Router NR500 Series User Manual
Page 6 / 78
Easy to use and easy maintenance
• User-friendly web interface for human interaction
• Easy configuration for deployment
• Support 3rd Party remote management cloud
1.3 General Specifications
Cellular Interface
• Standards: FDD-LTE/TDD-LTE, WCDMA/UMTS/HSPA/HSPA+/EDGE/GPRS,
• 2× SMA female antenna connector
• 2 x SIM (3.0V & 1.8V)
Wi-Fi Interface (Optional)
• Standards: 802.11b/g/n, 300Mbps
• 2 x RP-SMA male antenna connector
• Support Wi-Fi AP and Client modes
• Security: WEP, WPA and WPA2 encryption
• Encryption: AES, TKIP, WEP64
Ethernet Interface
• Standard: IEEE 802.3, IEEE 802.3u
• Number of Ports:
NR500-Standard: 2 x 10/100 Mbps, RJ45 connector
NR500-Pro: 4 x 10/100 Mbps, RJ45 connector
• 1 x WAN interface (configurable on Web GUI)
• 1.5KV magnetic isolation protection
Serial Interface
• 1×RS232 (3 PIN): TX, RX, GND
• 1 x RS485 (2 PIN): Data+(A), Data-(B)
• Baud rate: 300 bps to 115200 bps
• Connector: terminal block
• 15KV ESD protection
Industrial Cellular VPN Router NR500 Series User Manual
Page 7 / 78
DI/DO Interface
• Type: 2 x DI + 2 x DO
• Connector: terminal block
• Isolation: 3KVDC or 2KVrms
• Absolute maximum VDC: 36VDC
• Absolute maximum ADC: 100mA
Other Interfaces
• 1× RST button
• LED instruction: 1 x SYS, 1 x NET, 1 x USR, 3 x RSSI
Software
• Network protocols: DHCP, ICMP, PPPoE, HTTP, HTTPS, DNS, VRRP, NTP…
• VPN: IPSec, PPTP/L2TP client, GRE, OpenVPN, DMVPN
• Policy: RIPv2/OSPF/BGP dynamic route (optional)
• Firewall & Filter: Port forwarding, DMZ, anti-DoS, ACL
• Serial port: TCP server and client, UDP
• Management: Web, SNMP, 3
rd
party platform
Power Supply and Consumption
• Connector: 3-pin 3.5 mm female socket with lock
• Input voltage range: 9~48VDC
• Power consumption:
Idle: 100 mA@12V
Data link: 400 mA (peak) @12V
Physical Specification
• Ingress Protection: IP30
• Housing & Weight: Metal, 300g
• Dimension: 104mm x 104mm x 38mm (excluding antenna)
• Installations: Din-rail mounting
Environmental
• Operation temperature: -40~+75℃
• Store temperature: -40~+85℃
• Operation humidity: 5% to 95% non-condensing
Industrial Cellular VPN Router NR500 Series User Manual
Page 8 / 78
1.4 Mechanical Specifications
Dimension: 104mm x 104mm x 38mm (excluding antenna)
Industrial Cellular VPN Router NR500 Series User Manual
Page 9 / 78
1.5 Package Checklist
NR500 series Router includes the parts shown in below, please verify your components.
NOTE: if any of the below items is missing or damaged, please contact your sales representative.
Included equipment
• 1 x Naviageteworx NR500 series Industrial Cellular VPN router (Wi-Fi optional)
NR500 Standard NR500 Pro
or
• 1 x 3-pin 3.5 mm male terminal block with lock for power supply
• 1 x 10-pin 3.5 mm male terminal block for RS232/RS485/DI/DO
• 1 x Ethernet cable
Industrial Cellular VPN Router NR500 Series User Manual
Page 10 / 78
• 1 x Quick Start Guide
Optional Accessories (sold separately)
• 3G/4G cellular antenna
Stubby antenna Magnet antenna
• RP-SMA Wi-Fi antenna
Stubby antenna Magnet antenna
• 35mm Din-rail mounting kit
Industrial Cellular VPN Router NR500 Series User Manual
Page 11 / 78
• AC/DC power adapter (12VDC, 1.5A; EU/US/UK/AU plug optional)
1.6 Order Information
Model
Part Number
Description
NR500-S4G
A502433
4G LTE, Dual SIMs, 2 x Eth, 1 x RS232 (3 PIN), 1 x RS485,
2 x DI, 2 x DO, 9 - 48VDC
A512433
4G LTE, Dual SIMs, 2 x Eth, 1 x RS232 (3 PIN), 1 x
RS485, 2 x DI, 2 x DO, 9 - 48VDC,
2.4GHz Wi-Fi
NR500-S3G
A502333
3G, Dual SIMs, 2 x Eth, 1 x RS232 (3 PIN), 1 x RS485, 2
x DI, 2 x DO, 9 - 48VDC
A512333
3G, Dual SIMs, 2 x Eth, 1 x RS232 (3 PIN), 1 x RS485, 2
x DI, 2 x DO, 9 - 48VDC, 2.4GHz Wi-Fi
NR500-P4G
A504433
4G LTE, Dual SIMs, 4 x Eth, 1 x RS232 (3 PIN), 1 x RS485,
2 x DI, 2 x DO, 9 - 48VDC
A514433
4G LTE, Dual SIMs, 4 x Eth, 1 x RS232 (3 PIN), 1 x
RS485, 2 x DI, 2 x DO, 9 - 48VDC,
2.4GHz Wi-Fi
NR500-P3G
A504333
3G, Dual SIMs, 4 x Eth, 1 x RS232 (3 PIN), 1 x RS485, 2
x DI, 2 x DO, 9 - 48VDC
A514333
3G, Dual SIMs, 4 x Eth, 1 x RS232 (3 PIN), 1 x RS485, 2
x DI, 2 x DO, 9 - 48VDC, 2.4GHz Wi-Fi
Industrial Cellular VPN Router NR500 Series User Manual
Page 12 / 78
Chapter 2. Installation
2.1 Product Overview
• Front Panel
① Wi-Fi Antenna
② MAIN Cellular Antenna
③ LED Indicator
④ Serial port & DIDO
⑤ Ethernet port
⑥ Wi-Fi Antenna
⑦ AUX Cellular Antenna
• Left Side Panel
① SIM Card Slot
② Reset Button
③ Power Connector
④ Grounding Stud
Industrial Cellular VPN Router NR500 Series User Manual
Page 13 / 78
Industrial Cellular VPN Router NR500 Series User Manual
Page 14 / 78
2.2 LED Indicators
Name
Color
Status
Description
SYS
Green
Slow Blinking (500ms duration)
Operating normally
Fast Blinking
System initialing
Off
Power is off
NET
Green
On
Register to Highest priority network
service (depend on Radio, e.g.
Radio support LTE as Highest priority
network).
Fast Blinking (250ms duration)
Register to Non-Highest priority
network service (depend on Radio,
e.g. Radio support LTE as Highest
priority network, then WCDMA and
GPRS is non-highest priority network).
Off
Register failed
USR: SIM
Green
On
Router is trying cellular connection
with SIM1
Fast Blinking (250ms duration)
Router is trying cellular connection
with SIM2
Off
No SIM detected
USR: Wi-Fi
Green
On
Wi-Fi is enabled and data
transmission
Off
Wi-Fi is disable or initialize failed
Signal Strength
Indicator
Green
On, 3 LED light up
Signal strength (21-31) is high
On, 2 LED light up
Signal strength (11-20) is medium
On, 1 LED light up
Signal strength (1-10) is low
Off
No signal
Industrial Cellular VPN Router NR500 Series User Manual
Page 15 / 78
2.3 Ethernet Port Indicator
Name
Status
Description
Link indicator
On
Connection is established
Blinking
Data is being transmitted
Off
Connection is not established
NOTE：There are two LED indicators for each Ethernet port. Due to the chipset design NR500 router
would only light up the green one(Link indicator) on left side, the right LED is Off without meaning.
2.4 PIN Definition of Terminal block
• Serial Port & DIDO
PIN
RS232
RS485
DI
DO
Direction
1
--
--
--
DO1
Router-->Device
2
--
--
--
DO2
Router-->Device
3
--
--
--
COM
--
4
-- A --
--
Router<-->Device
5
-- B --
--
Router<-->Device
6
--
--
DI1
--
Router<--Device
7
--
--
DI2
--
Router<--Device
8
GND
--
--
--
--
9
TX
--
--
--
Router-->Device
10
RX
--
--
--
Router<--Device
Industrial Cellular VPN Router NR500 Series User Manual
Page 16 / 78
• Power Input
PIN
Description
V+ (Red line)
Positive
V- (Yellow line)
Negative
PGND
GND
2.5 Reset Button
Function
Action
Reboot
Press the RST button within 3s under operation status
Factory Reset
Press the RST button between 3s to 10s, all LED blink few times then
reboot automatically.
2.6 Insert SIM card
• Insert / Remove SIM card
1. Make sure the power is disconnected.
2. Use a Philips-head screwdriver to remove SIM slot cover.
3. Insert the SIM card(s) in to the SIM sockets.
4. Replace the SIM slot cover.
Industrial Cellular VPN Router NR500 Series User Manual
Page 17 / 78
2.7 Install Antenna
• Connect the cellular antenna to the MAIN and AUX connector on the unit.
NOTE: NR500 router supports dual antennas with MAIN and AUX connectors. MAIN connector is for
data receiving and transmission. AUX connector is for enhancing signal strength, which cannot be
used separately.
• Connect the Wi-Fi antenna to the Wi-Fi connector on the unit.
Industrial Cellular VPN Router NR500 Series User Manual
Page 18 / 78
2.8 DIN-rail Mounting
1. Use 4 pcs of M3x6 flat head phillips screws to fix the DIN-rail to the router.
2. Insert the upper lip of the DIN-rail into the DIN-rail mounting kit.
3. Press the router towards the DIN-rail until it snaps into place.
2.9 Protective Grounding Installation
1. Remove the grounding nut.
2. Connect the grounding ring of the cabinet’s grounding wire onto the grounding stud and screw
up the grounding nut.
NOTE: Strongly recommended the router to be grounded when deployed.
Industrial Cellular VPN Router NR500 Series User Manual
Page 19 / 78
2.10 Power Supply Installation
1. Remove the pluggable connector from the unit, then loosen the screws for the locking flanges
as needed.
2. Connect the wires of the power supply to the terminals.
2.11 Power On The Router
1. Connect one end of the Ethernet cable to the LAN port on the unit and the other end to a LAN
port on a PC.
2. Connect the AC power to a power source.
3. Router is ready when SYS LED is blinking.
Industrial Cellular VPN Router NR500 Series User Manual
Page 20 / 78
Chapter 3. Access to Web page
3.1 PC Configuration
NR500 router contains a DHCP server which will automatically assign an IP address to your PC,
however in some cases the user may need to change the network settings on their PC to accept
the IP address from the NR500. or you can configure a static IP address manually.
• Obtain an IP address automatically
The process required to do this differs depending on the version of Windows you are using.
NOTE: The following steps are based on Windows 7.
select Start » Control Panel » Network Connections. Right click Local Area Connection and select
Properties to open the configuration dialog box for Local Area Connection. Select Internet
Protocol (TCP/IP) and click Properties to open the TCP/IP configuration window. On the General
tab, select Obtain an IP address automatically and Obtain DNS server address automatically.
Click OK to complete TCP/IP configuration.
Industrial Cellular VPN Router NR500 Series User Manual
Page 21 / 78
• Set to a static IP address
click "Use the following IP address" to assign a static IP manually within the same subnet of the
router.
NOTE：Default gateway and DNS server is not necessary if PC not routing all traffic go through
NR500 router.
3.2 Factory Default Settings
NR500 router supports Web-based configuration interface for management. If this is the first time
for you to configure the router, please refer to below default settings.
Username: admin
Password: admin
LAN IP Address: 192.168.5.1 (Eth0~Eth1/Eth3 bridge as LAN mode)
DHCP Server: Enabled
Industrial Cellular VPN Router NR500 Series User Manual
Page 22 / 78
3.3 Login to Web Page
1. Start a Web browser on your PC (Chrome and IE are recommended), enter 192.168.5.1 into the
address bar of the web browser.
2. Then use the default username and password(admin/admin), to log in to the router.
.
Industrial Cellular VPN Router NR500 Series User Manual
Page 23 / 78
Chapter 4. Web Configuration
4.1 Web Interface
The NR500 router Web interface is divided into two sections. In the left pane is the main navigation
menu. On the right is the content area for each page.
NOTE: The navigation menu may contain fewer sections than shown here depending on which
options are installed in your unit.
Loading...