NatComm DS6 User Manual

DS6
USER GUIDE
or Email : info@natcomm.com.au
For Technical Assistance
Please Ph: 07 5596 5128
PRODUCT DESCRIPTION
This User Guide describes the installation and operating instructions of our DS6 model DOOR STATION Controller. It is designed to connect to One or 5 Surface Mount or Flush Mount NATCOMM Door Phone Intercoms, as described on page 4.
It is designed to connect to an ANALOGUE EXTENSION of any PBX or other Multi- Line telephone system, or an FXS or ATA port of an IP or Cloud Phone System.
DS6 is designed for use with PBX systems (Analogue, ISDN, IP or Cloud) that are unable to ‘Hot Dial’ from the extension that DS6 is connected to. DS6 is designed to DIAL any pre-programmed phone number or extension number when triggered by its attached Door Phone.
DS6 can also be used with Telephone Systems that can be programmed to HOT DIAL. This makes DS6 the most versatile Controller made for Analogue (and FXS. or ATA) telephone extension connection.
DS6 Dials a User Pre-Programmed DTMF number when triggered by the attached Door Phone. This number can be easily programmed and changed by a User or Technician.
It will then remain ‘Off Hook’ until it detects standard AUSTRALIAN ‘Hang Up’ tones from your telephone system.
ONE or TWO Door Phones can be connected to the DS6 unit (they must be connected in parallel with each other). If you use TWO Door Phones connected in parallel, either Door Phone can trigger the Door Phone call and Audio will be present at both Door Phones at the same time.
If you wish to operate 2 completely separate Door Phone zones, when using 2 Door Phones, you should use an additional DS6 connected to an additional Analogue telephone extension. Each Door Phone will then have separate audio communication.
Model DS6 also provides Dual Lock Control facility.
It is designed to allow you to unlock 1 or 2 Individual gates or door from the answering telephone. The DS6 Relays are Dry Contacts, rated at 12V/1A.
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ALTERNATIVE MODEL RANGE
Alternative Controllers are available which provide the following features:
DS1 - PSTN connection, no lock control.
DS2 - PSTN connection, single lock control & call advice facility
DS3 - PSTN connection, dual lock control, with Dial Out facility
DS4 - For PBX Extension or FXS/ATA connection, no lock controlDS6 - For PBX Extension or FXS/ATA connection, single lock controlDS6 - PBX Extension or FXS/ATA connection, dual lock control, with dial out
DS7 - As per DS2 - works with telephone instead of Door Phone. DS8 - As per DS6 - works with telephone instead of Door Phone.
DS9 - As per DS3 - works with telephone instead of Door Phone.
DS-SIP – Designed for direct Internet or Internet connection, via DHCP
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DOOR PHONE RANGE
A choice of Five Door Phones is provided for use with our range of Door Station Controller units:
Model DP1 - SURFACE MOUNT
Molded plastic unit, designed for easy surface mounting
direct onto your wall surface.
Blue LED Night illumination. (100mm Wide, 133mm High, 32mm Depth).
Model DP2 - FLUSH MOUNT Compact Size
Marine Grade Stainless Steel face plate. Touch Switch operation. Available in Vertical (displayed) or Horizontal orientation. Blue LED Night illumination. Optional Surface Mounting Kit is available.
(107mm Wide, 204mm High, 30mm (D).
Model DP3 - FLUSH MOUNT Standard Size
Marine Grade Stainless Steel face plate. Vertical or Horizontal. Fitted with a Sealed Perspex Camera Hole and rear Mounting Studs
to allow you to fit your own Camera.
Touch Switch operation. Blue LED Night illumination. Optional Surface Mounting Kit is available.
(130mm Wide, 264mm High, 37mm Depth).
Model DP4 - FLUSH MOUNT Standard Size
Fitted with a high resolution, low light Digital Colour CCD
Camera. BNC output.
Available in Vertical (displayed) or Horizontal orientation. Marine Grade Stainless Steel face plate. Touch Switch operation. Blue LED Night illumination. Supplied with Wall Mount Box to assist installation. Optional Surface Mounting Kit is available.
(130mm Wide, 264mm High, 37mm Depth).
Model DP5 - FLUSH MOUNT Standard Size
Fitted with intelligent Pedestrian Access Keypad. Touch Switch operation with 99 User Codes.Available in Vertical (displayed) or Horizontal orientation.Marine Grade Stainless Steel Face plate. Blue and White LED Night illumination. Supplied with Wall Mount Box to assist installation.
Optional Surface Mounting Kit is available.
(130mm Wide, 264mm High, 30mm Depth).
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DOOR PHONE COVERS
If your Door Phone is not under cover, a Strong Transparent DOOR PHONE COVER is highly recommended to prevent water from gradually permeating through to the electronics of the Door Phone. RRP is just $39.00.
Model DPC1 for DP1 Door Phone
Model DPC2 for DP2 Door Phones
Model DPC3 for DP3, DP4, DP5 Door Phones
You can alternatively use one of our Surface Mounting Kits which provides a Rain deflector. See below.
SURFACE MOUNTING KITS
Stainless Steel (304) Surface Mounting Kits are available for all Model DP2 to DP5 Door Phones, so that your Door Phone can be mounted onto a wall surface, rather than into it.
Two separate surface mounting kits are available, to cater for the different sized DP2­DP5 Door Phones:
Model SMK2 for DP2 Door Phones
Model SMK3 for DP3, DP4, DP5 Door Phones
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OPERATION
When a visitor at your door or gate presses the call button on the NATCOMM Door Phone Intercom, DS6 will Dial a User Pre-Programmed DTMF number. This number can be easily programmed and changed by a User or Technician.
It will then remain ‘Off Hook’ until it detects standard AUSTRALIAN ‘Hang Up’ tones from your telephone system.
Once the INTERNAL or EXTERNAL party answers their telephone, they will be connected direct to the Door Phone Intercom so that they may communicate with the visitor.
If you are using the LOCK CONTROL OPTION, you can also open a gate or door lock during this call, by pressing the following DTMF Touch Tones :
** opens LOCK 1 *2 opens LOCK 2
*3 activate LOCK RELAY 2 (leave it ON)
*4 de-activate LOCK RELAY 2 (leave it OFF)
Once the CALLED PARTY has hung up, DS6 will detect the ‘hang up tones’ and then terminate connection to the Door Phone.
Note - Due to the possibility that your PBX system may not output hang up tones, or “AUSTRALIAN Cadence” hang up tones, a MAXIMUM CALL TIME has been set at 99 seconds. This time can be changed to any value between 15 to 990 seconds. For further detail, refer to the section - Programming Options on page 14.
Note : You can also terminate a Door Phone call immediately by pressing any DTMF digit from 0-9 just before you are ready to hang up.
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LOCK CONTROL
Your DS6 is provided with TWO internally fitted relays which can be used to control TWO LOCKS or ONE LOCK and ONE OTHER DEVICE such as a Video Camera, Recorder or Light.
Relay Specification - Dry Relay Contacts rated at 12V/1Amp.
Do not use the supplied DS6 Controller 12V plug pack to also provide 12V power for the lock, as this may cause damage to DS6.
You must use a separate 12V source, with a maximum rating of 12V/1A.
LOCK 1 FACILITY
To OPEN the Door/Gate Lock after answering a call from your DOOR PHONE you need to press ** on your telephone. The lock will remain open for 10 seconds (Default setting). It can be set from 01-99 secs.
Your Door/Gate Lock can also be OPENED at any time by picking up any telephone and Dialing** . The Door/Gate Lock will remain UNLOCKED for 10 seconds (can be 01-99 secs).
You can also control Lock 1 by Calling the Extension Number that DS6 is connected to. It will answer after 2 rings and then listen for DTMF Lock commands.
LOCK 2 FACILITY
To OPEN the ALTERNATIVE Door/Gate Lock after answering a call from your DOOR PHONE you need to press *2 on your telephone. The lock will remain open until you HANG UP your telephone.
Your ALTERNATIVE Door/Gate Lock can also be OPENED at any time by picking up any telephone and dialing *2. The Door/Gate Lock will be LOCKED as soon as you hang up. You do not need to receive a call from the Door Phone first.
You can also control Lock 1 by Calling the Extension Number that DS6 is connected to. It will answer after 2 rings and then listen for DTMF Lock commands.
With the LOCK 2 facility, you can also press *3 and then HANG UP at any time, which will CLOSE the Internal Relay and leave it closed.
You can then press *4 and then HANG UP at any time, which will OPEN the Internal Relay and leave it open.
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LOCK INSTALLATION
The contacts of each Internal relay of DS6 are accessed by the supplied connection box. Both DS6 Relays are Dry Contact Relays rated at 12V/1A. The polarity of the Relay connection wires is not important.
Lock 1 should connect to Brown and Orange terminals.
Lock 2 or Device 2 should connect to Blue and White terminals.
Lock 2
NOTE- Do not use the supplied DS6 Controller 12V plug pack to also provide 12V power for the lock, as this may cause damage to DS6. You must use a separate 12V source, with a maximum rating of 12V/1A.
If problems are experienced, please refer to page 18 for troubleshooting tips.
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Lock 1
INSTALLATION DIAGRAM
Refer to Page 8 if
TWO Locks will be used.
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INSTALLATION
A suitably qualified telephone technician will fit your DS6 Controller direct onto an ANALOGUE extension of a PBX or other Multi-Line telephone system.
A NATCOMM Door Phone Intercom (see page 4) can then be connected to DS6 by 2 or wires (Note : only DP1 has 2 wire capability).
INSTALLATION DETAILS
1)
Connect the PBX EXTENSION port of your DS6 direct to an ANALOGUE TELEPHONE EXTENSION socket, using the supplied telephone cable.
2)
Connect the supplied 12V power supply to your DS6,and switch the POWER ON. Ensure that the green LED on your DS6 is illuminated.
Connect the SUPPLIED DOOR PHONE to the DOOR PHONE port of your DS6.
3)
Run a solid core telephone cable (preferably CAT3 or CAT5) between the DS6 and the Door Phone. Maximum working distance is 300 meters.
Our DP1 Door Phone requires only 2 wires of the CAT5 cable. Our DP2-DP5 Door Phones require 4 wires of the CAT5 cable. Your LOCK (if used) will require 2 of these wires.
For your convenience, an interface unit with screw terminals is supplied and should be connected to the DS6 unit using the short RJ to RJ cable that is provided with it.
Use of the interface unit is not required unless you plan to use the internal relay for Lock Control. If you are not using Lock Control, then you may prefer to connect the CAT5 cable direct to the 8 pin RJ45 port of DS6. Pin connections are described on page 12.
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11
CONNECTING THE DOOR PHONE
Our Door Phones all have a 4 Pin Phoenix Socket on the rear of the Door Phone. A 4 Pin Phoenix Plug is supplied with all Door Phones which allows 4 wires from the Door Phone to connect to the DS6 Controller. A solid core cable should be used to interconnect the devices. Cat5 cable is ideal and will allow the units to be up to 300m apart without any loss of performance.
Model DP1 DOOR PHONE
DP1 is designed to be mounted onto your wall surface. With DP1 this is done by separating the Door Phone unit from the integral backing plate, secured by a screw underneath the unit. The backing plate should then be screwed to the wall surface, before re-attaching the Door Phone with the securing screw. With DP1 this is done by separating the Door Phone unit from the integral backing plate, secured by a screw underneath the unit. The backing plate should then be screwed to the wall surface, before re-attaching the Door Phone with the securing screw.
Model DP2-5 DOOR PHONES
Our DP2-DP5 are by default designed for Flush Mounting, or they can all be Surface Mounted onto your wall surface using the appropriate Surface Mount Kit (SMK). Wall Mount Screws are supplied with all units.
AUDIO & POWER CONNECTION
Audio Connection – The Centre 2 Pins of the Door Phone Socket are the Audio
Pair. They should connect to the 2 Pins either side of the Centre 2 pins of the 8 pin RJ45 socket of DS6 (Pins 4 & 5). Polarity is not important.
If you plan to use the interface unit, then the terminals for the GREEN and RED wires should be connected to the center 2 positions of the 4 position Phoenix Plug.
Power Connection – The Outer 2 Pins of the Door Phone Socket are the Power Pair. They should connect to the 2 Pins either side of the Centre 2 pins of the 8 pin RJ45 socket of DS6 (Pins 3 & 6). Polarity is not important.
If you plan to use the interface unit, then the terminals for the YELLOW and BLACK wires should be connected to the outside positions of the 4 position Phoenix Plug.
The LED on the DOOR PHONE should turn ON (DS6 must be ON).
Natcomm Page
TESTING THE DOOR PHONE
You are now ready to test the DOOR PHONE connection by pressing the Call Button on the Door Phone.
Your PBX or other Multi-Line telephone system should now connect the DOOR PHONE call to the correct destination. Have someone answer the call to communicate.
Note - The Destination telephone must be located at least 10ft from the Door Phone, or you may only have communication in 1 direction. If you are using a Cordless Phone or Cell Phone, you may need to walk away until communication in both directions is achieved.
Once you hang up, DS6 should disconnect the call after detection of 3 ‘Hang Up tones’.
If the AUDIO Connection is not clear in both directions, you will need to adjust the Balance Pot, as described on page 13.
TROUBLE SHOOTING
If your Phone System does not respond when you have pressed the Call Button on the Door Phone, then you should:
Open the supplied Interface Unit and temporarily short across the internal screw
terminals connected to the RED and GREEN wires.
If the Phone System does not respond, it may not be programmed correctly.
You should remove DS6 from the Analogue extension and connect an Analogue telephone or test phone in its place. You should only fit DS6 back on the Analogue extension once you have proven that you can Dial the Desired Number from your Analogue telephone or test phone.
If the Phone System responds correctly, then there may be a problem with the cabling from the Door Phone to the interface unit. You should temporarily short across the center 2 positions of the 4 position Dinkle plug which connects to the Door Phone (or the 2 screw terminals if you are using a DP1).
If the Phone system does not respond, then you have a problem with the cabling back to the DS6 that must be repaired or replaced. If the Phone system does respond, then you may have a problem with the Door Phone.
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BALANCE POT ADJUSTMENT
Your DOOR PHONE is preset at the factory for maximum performance.
Our sophisticated circuitry is designed to measure the background noise present at your site and then apply maximum gain.
In almost all cases you SHOULD NOT NEED TO MAKE ANY ADJUSTMENTS.
If you are using Two Door Phones, it is possible that you will need to adjust the POT of one or both Door Phones to suit your specific site conditions.
For Models DP2-DP5, a balance POT is provided in case you experience one of the following:
Audio is distorted. Audio (speech) can only be heard in 1 direction.
Should you encounter one of these problems, you will need to make slow careful adjustments in one direction or the other until speech can be heard in both directions and without distortion.
The balance POT is located on the back of DOOR PHONE under a small 3mm removable black plastic plug. It should be adjusted using a small flat blade screwdriver.
IMPORTANT NOTES
1)
You will require TWO PEOPLE to adjust your Door Phone Pot.
2)
Wait 10 seconds after answering before adjusting the Pot.
3)
DO NOT use a telephone in close proximity to the door phone, as
feedback interference will affect the Balance Pot settings.
4)
The Balance POT does not increase volume.
5)
Moving it when unnecessary may cause deterioration in audio quality.
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UNIT PROGRAMMING
RESET FACTORY DEFAULTS
All programming parameters of DS6 can be reset back to the DEFAULT
SETTINGS (as detailed on pages 15-16) by entering 13579 while in the Programming Mode.
REMOTE PROGRAMMING
You can also call DS6 from another telephone and Program its functions via a telephone call from a remote location.
1. To enter Programming Mode via a Remote Telephone :
2. Dial the site (or extension) number
3. Press 12345 once the call has been answered.
4. Follow instructions A to F as per pages 15-16.
5. Hang Up when finished.
PROGRAMMING NOTES
1.
The following notes provide important information about the programming procedure :
To enter PROGRAMMING MODE you must turn OFF POWER to your
2.
unit and then switch POWER ON AGAIN.
3.
Using ANY TELEPHONE connected to DS6, PRESS # within 30 seconds. If your DS6 is not connected to a telephone line, then you must insert the supplied ‘RJ12 Looping Plug’ into the Line In port.
4.
You will hear 3 short ‘beeps’ to confirm you are in programming mode.
5.
Individual Parameter Programming Entries are also carried out by pressing further keys on the attached telephone.
6.
Your unit will generate 1 short ‘beep’ to confirm acceptance of command. Your unit will generate 1 long ‘beep’ to advise of an entry error.
IMPORTANT NOTE
Note - After each power up DS6 will prepare to enter programming mode for 30 seconds. During this time, dial tone is not available. You can cancel out of this mode (before the 30 second limit) and achieve dial tone by Hook Flashing, Hanging Up OR pressing any DTMF Touch Tone digit other than #.
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PROGRAMMING PROCEDURE
1.
2.
3.
4.
A.
TURN OFF POWER TO YOUR UNIT
SWITCH ON POWER AND PRESS #
(Wait for Line to go silent and press # within 10 seconds) (You MUST use a telephone connected to Line Out to do this).
YOUR UNIT WILL OUTPUT 3 SHORT ‘BEEPS’
Do not proceed until you have heard 3 short beeps. If you do not hear 3 beeps, return to the start (1).
ENTER ANY PROGRAMMING COMMANDS AS FOLLOWS: (Note - You can change one or more parameters in any order)
MAXIMUM DOOR PHONE CALL TIME
To enter the MAX CALL TIME press #3xx
xx = time limit in seconds and can be 15-99 (for example, press #360 for 60 seconds)
Note : If you enter * before the 15-99, it will increase the maximum Dial Out
B.
C.
call time by 10 times Ie; entering #3*50 will set a maximum dial out time of 500 seconds, instead of 50 seconds.
DIAL OUT FACILITY
To enter the DIAL OUT TELEPHONE NUMBER
press **x** x = complete phone number.
ie : if the Dial Out Telephone Number is 0401 234 567 you should press **0401234567**
LOCK 1 SET UP
To enter the LOCK 1 OPEN TIME press #6xx
xx = time limit in seconds that LOCK 1 will remain open after pressing **. It can be set from 01-99 (seconds) (for example, press #630 for 30 seconds)
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D.
LOCK 2 SET UP
To set LOCK 2 to control a SECOND LOCK press #200 To set LOCK 2 to SWITCH ON/OFF a device press #2xx
00 = Lock 2 will remain open after detection of *2 until hang up.
xx = time limit in seconds that attached device remains ON after hang up. xx = can be set from 01-99 (seconds)
(for example, press #230 for 30 seconds)
E.
DIAL OUT DELAY
To increase the DIAL OUT DELAY press #5x
F.
x = Dial Out Delay in seconds
If x = 0 - delay is 2.0 seconds If x = 5 - delay is 4.5 seconds If x = 1 - delay is 2.5 seconds If x = 6 - delay is 5.0 seconds If x = 2 - delay is 3.0 seconds If x = 7 - delay is 5.5 seconds If x = 3 - delay is 3.5 seconds If x = 8 - delay is 6.0 seconds If x = 4 - delay is 4.0 seconds If x = 9 - delay is 6.5 seconds
RESET TO FACTORY DEFAULT SETTINGS
To RESET to Factory Defaults, press 13579
TO EXIT PROGRAMMING MODE - HANG UP.
ALL ENTRIES ARE SAVED IN PERMANENT MEMORY.
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HANG UP AFTER DIAL OUT
DS6 incorporates a HANG UP TONE DETECTOR which is designed to detect ‘AUSTRALIAN’ specification hang up tones that will be present at the completion of a Door Phone call. This process is fully automatic.
When installed on PBX systems, the Hang Up tone generated may be outside of the cadence and frequency normally used in the AUSTRALIAN for Hang Up tones. In this situation, DS6 may not hang up until the Maximum Door Phone Call Time has elapsed. Our Hang Up detector, looks for:
1.
A Tone Frequency between 200Hz and 600Hz.
2.
3.
Tone Duration between 300mS and 600mS. A 50% Duty Cycle +/- 20%
(ie ON and OFF periods should be the same +/- 20%)
You can adjust your PBX system to generate Hang Up tones as per the above specification, or to output normal AUSTRALIAN Hang Up tones.
OR You can PRESS ANY TOUCH TONE NUMBER digit (0 to 9) on your telephone to cause an immediate disconnection of the call.
AND/OR You can set the Maximum Door Phone Call Time to a time less than 99 seconds but which is still long enough to communicate with your visitors. DS6 will terminate all Door Phone calls at this time setting.
ELECTRO MAGNETIC INTERFERENCE
Electromagnetic Interference (EMI) from some Switch Mode Power Supplies and some low end UPS units (Uninterruptable Power Supplies) can prevent hang up tones being detected by DS6. Switch Mode Power Supplies are easily identified because they do not use a transformer and are very light.
If you experience a problem, TURN OFF any SWITCH MODE POWER SUPPLIES located near DS6 (and its power supply) and test if the problem is resolved. If the DS6 Power Supply is connected to an Uninterruptable Power Supply, remove it and test if the problem is resolved.
IMPORTANT NOTE
Immediate Hang Up can also be achieved by simply pressing ANY Touch Tone Number key (0 to 9) on your telephone at the end of a call. Note : # and * cannot be used for this function.
Natcomm Page 17
TROUBLESHOOTING LOCK CONTROL
The DS6 Relays are Dry Contacts, rated at 12V/1A.
If you are having trouble controlling the LOCK or GATE STRIKE, please trouble­shoot by using the following procedure:
Test that you receive the correct voltage across the BROWN and ORANGE (Lock
1.
1) and BLUE and WHITE (Lock 2) terminals of the supplied connection box, as soon as ** and/ or *2 is pressed.
2.
If the correct voltage is not present investigate all wiring to and from your lock and
power source.
3.
If the correct voltage is present, short across the two terminals and your electric
lock should operate. If your lock still does not operate, there will be a problem with wiring between your
power supply, electric lock and connection box. If your lock operates, then the problem is located in the wires of the connection box,
the RJ to RJ lead connecting to the DS6 unit or the relay within the DS6 unit itself. If possible, please bypass the connection box and the RJ to RJ lead connecting to the DS6 unit by feeding the two power supply wires of the electric lock into an RJ45 plug in positions 2 & 7 (Lock 1) or 1 & 8 (Lock 2).
If the lock then works with **, then the problem is in the connection box or the RJ to RJ lead connecting to the DS6 unit.
If the lock still does not work with **, then the problem would appear to be within the DS6 unit.
4.
Electromagnetic Interference (EMI) caused by SWITCH MODE POWER SUPPLIES and some low end UPS units (Uninterruptable Power Supplies) can prevent the ** touch tones from being detected by DS6. TURN OFF all SWITCH MODE POWER SUPPLIES located near the DS6 controller to test for Interference and relocate any offending device. If the DS6 Power Supply is connected to an Uninterruptable Power Supply, remove it and test if the problem is resolved.
IMPORTANT NOTE - You must not use the Power Adaptor supplied with DS6 to power your Door Lock or Strike.
Please call 07 5596 5128 for additional assistance.
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TROUBLESHOOTING AUDIO
If you are having trouble with AUDIO COMMUNICATION between the DOOR PHONE and your PBX Telephones, please follow the procedure below.
1. Adjust the POT located on the back of the Door Phone as described page 13.
2. If you are still having audio quality problems, they can be caused by EMI
INTERFERENCE from Switch Mode Power Supplies or Low end UPS units (Uninterruptable Power Supplies).
Switch Mode Power Supplies can be easily identified because they are very light, due to the fact that they do not use a transformer. Many brands of these power supplies are well known to generate high levels of EMI.
Please TURN OFF any SWITCH MODE POWER SUPPLIES located near the DS6 controller (and its power supply) and test if the problem is resolved.
If the DS6 Power Supply is connected to an Uninterruptable Power Supply, remove it and test if the problem is resolved.
3. If you are still having audio quality problems, then you may be picking up interference (50hz power or other interference) via the cable travelling out to the Door Phone. To test for this, you need to temporarily isolate DS6 from the existing cable, using the following procedure :
Disconnect the telephone cable from the DOOR PHONE port of your DS6 unit and then temporarily run NEW CAT5 cable from DS6 to your DOOR PHONE. Or alternatively, remove the Door Phone from its normal position and move it closer to the DS6 unit so that you can connect it using a temporary new CAT5 cable.
Please ensure this temporary test cable is no less than 3 meters away from your DS6 unit in order to prevent it generating feedback.
If satisfactory operation can be achieved, you should then fault find your problem in the wiring leading to the DOOR PHONE unit.
Please call 07 5596 5128 for additional assistance.
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SPECIFICATIONS
Dimensions (mm) : 106 (W) x 106 (D) x 43 (H) Weight : 170g Power Supply : 12V AC Power Consumption : Idle - 0.5 W; Call – 0.75W
Line IN Connector : RJ 11 6 pin (2 center) Line OUT Connector : RJ 11 6 pin (2 center) Door Phone Connector : RJ 45 8 pin (4 center) Relay for Lock 1 Control : RJ45 8 pin (pins 2 & 7) Relay for Lock 2 Control : RJ45 8 pin (pins 1 & 8) Power Connector : 2.5mm barrel connector ACMA COMPLIANT : Supplier Number N782 Ringer Equivalence Number : 0.1 REN
WARRANTY
This device is guaranteed against defects from workmanship for a period of two years (24 months) from the date of purchase.
In the event of a problem, please call ph 07 5596 5128 for assistance and if necessary, a Return Authorization. You should then return your unit, along with the proof of purchase date, and a written statement about the nature of the problem.
The Manufacturers obligation is solely to repair or the product. The product may be replaced at the discretion of the Manufacturer. The warrantor is not liable for any incidental or consequential damages due to such defects.
This Warranty shall not apply to any unit which has been subject to alteration, modification, abuse, negligence, accident, external voltage/ lightning surge or used in any manner contrary to these instructions.
The user is responsible for freight costs to the repair point. The warrantor will be responsible for freight costs in returning this unit back to the user.
Damage caused to this device or attached equipment by lightning strikes or over voltage surge is not covered under this warranty.
THE CASE IS SEALED AT THE FACTORY
OPENING THE CASE WILL VOID THE WARRANTY
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