Napoleon Grills PT750RSB User Manual

SERIAL / SÉRIE#______________________
PT750RSB-INFRARED
MANUFACTURED BY/MANUFACTURE PAR:NAPOLEONAPPLIANCECORP.,
214BAYVIEWDR., BARRIE, ONTARIO,CANADA L4N4Y8 PHONE:(705)726-4278
FAX:(705)725-2564 EMAIL: care@nac.on.ca WEB SITE: www.napoleongrills.com
REFER TO OUR WEBSITE FOR AN ASSEMBLY VIDEO.
GARDER CE LIVRE POUR RÉFÉRENCES FUTURES
RÉFÉREZ-VOUS À NOTRE SITE WEB POUR UNE VIDÉO D'ASSEMBLÉE.
N415-0146/FEB28/06
Do not try to light this appliance without reading "LIGHTING"
instructions section of this manual.
W ARNING
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder not connected for use must not be
stored in the vicinity of this or any other appliance. If the information in these
instructions is not followed exactly, a fire or explosion may result, causing
property damage, personal injury or death.
DANGER
IF YOU SMELL GAS:
• Shut off gas to the appliance.
• Extinguish any open flame.
• Open lid.
• If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department
SAFE OPERATING PRACTICES
• This gas grill is not intended to be installed in or on recre­ational vehicles and/or boats.
• This gas grill must only be used outdoors in a well-venti­lated space and must not be used inside a building, ga­rage or any other enclosed area.
• Keep any electrical supply cord and fuel supply hose away from any heated surfaces.
• Inspect the fuel supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced, prior to using the gas grill, with a replacement hose assembly specified by the manufacturer.
• When the propane cylinder is not disconnected from the appliance, the gas grill and cylinder must be stored out­doors in a well ventilated space.
• Do not locate in windy settings. High winds adversely affect the cooking performance of the gas grill.
• Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.
• Under no circumstances should this gas grill be modified.
• Gas must be turned off at the propane cylinder or at the natural gas supply valve when the gas grill is not in use.
• When the gas grill is to be stored indoors, the connection between the propane cylinder and the gas grill must be disconnected and the cylinder removed and stored out­doors in a well ventilated space out of reach of children. Disconnected cylinders must not be stored in a building, garage or any other enclosed area. Natural gas units must be disconnected from the supply when being stored indoors.
• The top lid is to be closed during the gas grill preheat period
• Do not use the condiment tray to store lighters, matches or other flammable materials.
• This gas grill is designed for outdoor use only.
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NAPOLEON gas grills are manufactured under the strict Standard of the world recognized
ISO 9001-2000 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at
a quality test station, and thoroughly inspected by a qualified technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from NAPOLEON.
NAPOLEON GAS GRILL PRESIDENT'S LIMITED LIFETIME WARRANTY
NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas grill against defects for as long as you own the gas grill. This covers: aluminum castings, stainless steel burners, stainless steel rod cooking grids, stainless steel side shelves, LUXIDIORside shelf endcaps, wheels, knobs, porcelain enamelled lids and stainless steel lids. Subject to the following conditions. During the first ten years NAPOLEON will provide replacement parts at our option free of charge. From the eleventh year to lifetime NAPOLEON will provide replacement parts at 50% of the current retail price.
Componentssuch as regulator ,casters, stainlesssteel warming rack, hoses and connectors, fasteners and accessories are covered and NAPOLEON will provide parts free of charge during the first year of the limited warranty.
Components such as stainless steel sear plates, ceramic infrared burners (excluding screens), igniter (excluding batteries), temperature gauge and brass valves are covered and NAPOLEON will provide parts free of charge during the first three years of the limited warranty.
NAPOLEON shall not be liable for any transportation charges, labour costs or export duties.
CONDITIONS AND LIMITATIONS
"NAPOLEON warrants its products against manufacturing defects to the original purchaser only (ie., the individual or legal entity (registered customer) whose name appears on the warranty registration card filed with NAPOLEON), provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:"
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installedby a licenced, authorized service technician or contractor. Installation must be done in accordance with the installationinstructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discolouring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.
In the first year only, this warranty extends to the replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the first year,with respect to this President's Limited Lifetime Warranty NAPOLEON may,at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsiblity under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. The warranty registration cardmust be returned within fourteen daysto register the warranty or you can register on-line at www.napoleongrills.com.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honouring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labour costs, or export duties.
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GENERAL INFORMATION
THIS GAS BARBECUE IS CERTIFIED UNDER CANADIANANDAMERICAN NATIONALSTANDARDS,CAN/CGA-1.6-M95AND
ANSI Z21.58 -1995 RESPECTIVELY FOR OUTDOOR GAS GRILLSAND SHOULD BE INSTALLED to conform with local codes. In absence of local codes, install to the current CAN1-B149.2 Propane Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1 in the United States.
If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with
the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the National Electrical Code, ANSI/NFPA70 in the United States.
USEONLY THE PRESSURE REGULATORAND HOSEASSEMBLYPROVIDED WITH THIS BARBECUE. REPLACEMENT PRES-
SUREREGULATORSANDHOSEASSEMBLIESMUST BESPECIFIEDBY THEMANUFACTURER.DONOT STOREPROP ANECYLINDER ORSP ARECYLINDERONTHE SHELF BENEATHTHE BARBECUE.
The regulator supplies a pressure of 11 inches water column to the gas grill and has a QCC1 type fitting. Cylinders to be used
with this unit must be supplied with a Sherwood #3349 QCC1 cylinder valve. A QCC1 cylinder has a positive seating connection, which will not allow gas flow until a positive seal has been achieved. It is also equipped with an excess flow device. In order to attain full flow to the barbecue, the valves must be in the off position when the cylinder valve is turned on.
PROPANE CYLINDER SPECIFICATIONS: A dented or rusty cylinder may be hazardous and should be checked by your propane
supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance with the specifications for LP-gas cylinders of the Canadian Transport Commission (CTC) or the US Department of Transportation (DOT). This appliance has been designed for use with a 20lb. (9.1 kg) size propane cylinder only (not supplied).
The propane cylinder must be provided with a shut-off valve terminating in a propane cylinder valve type QCC1, and a safety relief
device having direct communication with the vapour space of the cylinder. The cylinder supply system must be arranged for vapour withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate an OPD (overfill protection device).
CALIFORNIA PROPOSITION 65: The burning of gas fuel creates byproducts, some of which are on the list as substances
known by the State of California to cause cancer or reproductive harm. When cooking with gas, always ensure adequate ventilation to the unit, to minimize exposure to such substances.
IMPORTANT DO'S AND DON'TS
DO'S
Readthe entire instruction manual beforeoperating the gas grill.
Maintainproperclearance to combustibles(16" to rear of unit, 7" to sides). Additional clearance is recommended nearvinyl siding or largepanes of glass.
Leak test the unit before initial use, annually and wheneverany gas componentsare replaced.
Followlighting instructions carefully when operating grill. Burnercontrols mustbe off when turning supply cylinder valveon.
Ensuresear plates are positioned properly according to sear plate installation instructions. The holes must be towards the front of the gas grill.
Cleangrease tray and sear plates regularly toavoid build-upwhich maylead to grease fires.
Removewarming rack beforelighting rear burner.(The extremeheat willdamage the warming rack.)
Inspectinfrared burner venturitube for spiderwebs and other obstructions periodically. Clean the tubes
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completely if you find any such obstructions.
DON'TS
Do not attempt to use a cylinder which is not equipped with a QCC1 type connection.
Donot route hose underneath drippan - proper hose clearance to bottom of unit must be maintained.
Do not use condiment tray to store lighters, matches or anyother combustibles.
Donot locateunit under unprotected combustible construction.
Donot operate rear burner withmain burners operating. Donot leave grillunattended when operating. Do not light burners with lid closed. Donot move grill when hotor operating. Do not allow cold water (rain, sprinkler, hose, etc.) to
come in contactwith hot ceramic burners. A large temperaturedifferential can cause cracking in the ceramic tile.
Donot usewater to control flare-ups. Do not use a pressure washer to clean any part of the
unit.
GAS HOOK-UP INSTRUCTIONS
CYLINDER CONNECTION: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel
valve. Insert the black QCC1 regulator nipple onto the QCC1 fuel valve. Hand tighten clockwise.
prior to using the barbecue.
system is replaced.
A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas
PROPANE CYLINDER INSTALLATION: Set cylinder into hole in bottom shelf. IMPORTANT: The regulator must be attached so that no part of the hose touches the underside of the grill or drippan.
A fire will result if these directions are ignored.
NA TURAL GAS HOOK-UP: This natural gas grill is supplied with a 10ft supply hose (complete with a quick disconnect)
designed for natural gas and certified for outdoor use. The gas grill is designed to operate at an inlet pressure of 7 inches water column. Piping and valves upstream of the quick disconnect are not supplied.
The quick disconnect must not be installed in an upward direction and a readily accessible manual shut-off valve must be installed
upstream of, and as close to, the quick disconnect as is feasible. The flared end of the hose must be connected to the fitting on the end of the manifold tube as illustrated in the
dope.)
These connections must be made by a licensed gas installer. Leak test all joints prior to using the gas grill.
Natural Gas Hose Attachment
diagram. Wrench tighten. (
Do not use tools. Leak test all joints
Do not use thread sealer/pipe
LEAK TESTING INSTRUCTIONS
DO NOT USE A FLAME TO LEAK TEST.
LEAK TESTING: This must be done before initial use, annually and whenever any gas components are replaced or serviced. No
smoking while performing this test, and remove all sources of ignition. See
1. Turn all burner controls to off. Turn supply valve on.
2. Brush a half and half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and
valves.
3. Bubbles will indicate a gas leak. Either tighten the loose joint or replace the part with one recommended by the dealer.
4. If the leak cannot be stopped, shut off the gas supply, disconnect it and have the barbecue inspected by your gas supplier or
dealer. Do not use the appliance until the leak has been corrected.
5. Turn off gas supply.
Leak Testing Diagram
for areas to check.
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LIGHTING INSTRUCTIONS
Open lid.
Ensuring burner
controls are in the off
position, turn on the
gas supply valve.
Main Infrared
Burner Lighting
Turn either left or
right infrared
burner control to
high position.
IGNITER INFRARED BURNERS
LIGHTING PORT
HOLE
(BOTHSIDES)
LEFT
INFRARED
BURNER
Main Tube
Burner Lighting
Turn left burner
control to high
position.
RIGHT
INFRARED
BURNER
LEFT
TUBE
BURNER
CENTER
TUBE
BURNER
REAR
BURNER
Back Burner
Lighting
Remove warming
rack.
RIGHT
TUBE
BURNER
IGNITER
TUBE
BURNERS
SIDE
BURNER
IGNITER
SIDE
BURNER
Side Burner
Lighting
Open burner
cover.
Press and hold
igniter button until
lit, or light by
Press and hold
igniter button until
lit, or light by
match.
Turn back burner
control to high
position.
Turn side burner
control to high
position.
match.
If ignition is not
immediate, turn
burner control off.
If ignition is not
immediate, turn
burner control off.
Wait 5 minutes.
Press and hold
igniter button until
lit, or light by
match.
Press and hold
igniter button until
lit, or light by
match.
Wait 5 minutes.
With left burner
operating on high,
turn the centre,
and/or right burner
If ignition is not
immediate, turn
burner control off.
Wait 5 minutes.
If ignition is not
immediate, turn
burner control off.
Wait 5 minutes.
to high.
Thepropane cylinderis equipped with an excess flow device. Unless all burnersare turned off prior to turning the cylinder on, only small flamesand low heat will be achievable.
Donot use back burner whileoperating mainburner.
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INFRARED HEAT
Most people don’t realize that the heat source that weare most familiar with, namely the sun warms theearth using mainly infrared energy. Infrared energy is a form of electro-magnetic energythat has a wavelength just greater than thered end of the visible light spectrum, but less than that of radio waves. Thisenergy was discovered in 1800 by Sir WilliamHerschel who, dispersed sunlight into its component colours using a prism. He showed that most of the heat in the beamfell into the spectral region just beyond the red end of the spectrum, where no visible light existed. This is infrared energy. Most materials readily absorb infrared radiation in a wide range of wavelengths, causing an increase in temperatures of the materials. This is the same phenomenon that causes usto feel warmth when we are exposed tosunlight. The infrared rays from the sun travel through thevacuum of space, through the atmosphere and penetrateour skin. This causes increased molecular activity in the skin, which creates internalfriction and generates heat, allowing us to feelwarmth.
Foods cooked over infrared heat sources are heated by the same principle. Charcoal is the traditional way of infrared cooking that we are all familiar with. The glowing briquettes emitinfrared energy to the food being cooked, with very little drying effect. Any juices or oils that escape from the food drip down onto the charcoal andvaporizeinto smoke giving the food its delicious grilled taste. The Napoleon infrared burner cooks in the same way. In each burner,10000 ports each with its own tiny flame cause the surface of the ceramic to glow red. This glow emits the same type of infrared heat to the food, without the hassle or mess of charcoal. It also provides a more consistent heated area that is far easier to regulate than a charcoal fire. Forinstantaneous searing the burners can be set to high, yet they can also be turned down for slower cooking. We all know how difficult that is on a charcoal fire. Traditional gas burners heat the food in a different way. The air surrounding the burner is heated by the combustion processand then rises up to the food beingcooked. This generates lower grill temperaturesthat are ideal for more delicate cuisine such as seafood or vegetables. The bottom line is that Napoleon’s infrared burners producesearing heat for juicier,tastiersteaks, hamburgers and other meats. For cooking times and tips refer to theInfraredGrilling Chart.
COOKING INSTRUCTIONS
Whenlitforthefirsttime,thegasgrillwillemitaslight odour.Thisisanormaltemporaryconditioncausedby the "burn-in" of internal paints and lubricantsused in the manufacturing process and will not occur again. Simply run themain burners on high for approximately ½ hour. When cookingveryleanmeats, such as chicken breasts, or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cooking meat with ahighdegreeoffatcontent,maycreate flare-ups. Either trim some fat or reduce temperatures to prevent this. Should a flare-upoccur,move food awayfrom flames, reduce heat. Leave the lid open. See'YourAllSeasonGrill'cookbook by Napoleon for more detailed instructions.
INFRAREDMAINBURNERUSE:
1. Follow the infrared burner ignition procedures andoperate on high for 5 minutes with the lid closedoruntil the ceramic burners glow red.
2. Place food on grills and cook according to times listed in theInfraredGrillingChart.
3. Dependinguponyourtaste,continue cooking over infrared burners on high, medium or low,turningfood frequently,orplacefoodaway from
infrared burners, close lid, and allow oven temperature to slowly finish cooking your food.
Caution: Due to the intense heat theinfrared burners provide, food left unattended over burners willburn quickly. Keep the lid open when cooking with the infrared burners on high. The intense heat ensures adequate searing temperatureseven with the lid open. Thisalso allows observation of the food, so as to prevent burning.
MAINBURNERUSE: Whensearingfoods, preheating is recommended by operating all main burners in thehighpositionwiththelidclosed for approximately10 minutes. Food cooked for a short period of time (fish, vegetables) may be grilled with the lid open.Cookingwiththelid closed willensurehigher,more even temperatures that will reducecookingtimeandcookmeatmoreevenly.Foodthathasacooking time longer than 30 minutes,such as roasts, may be cooked indirectly (with the burner lit oppositetothe food placement). When cooking very lean meats, such as chickenbreasts,or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cookingmeatwitha high degree of fat content, may createflare-ups.Eithertrimsomefatorreducetemperaturestopreventthis.Shouldaflare-upoccur,move food away from flames, reduce heat. Leavethelid open. See 'Your All Season Grill' cookbook by Napoleon formoredetailedinstructions.
REAR BURNER USE:
Thisgasgrillisequipped with a 19,000 BTU rear burner. The rear burner is designed to be used inconjunctionwiththeincludedrotisseriekit. See therotisseriekitassemblyinstructions. Tousethecounterbalance,removetherotisseriemotorfromthegasgrill. Place the spit with meat being cookedacrossthehangers inside the grill. The meat will naturally hang with the heavy side down. Tightenthecounterbalancearmandweight, sothat the arm is facing up. Slide the counterweight inorout to balance the load, and tighten in place. Re-installthemotorand begin cooking. Placeadishunderneathtocollect drippings for basting and naturally delicious gravy.Basting liquid may be added as required. Toseal in juices, first operate rear burner on high untilbrown, then reduce the heat to thoroughly cook foods. Keep the lid closed for best results. Yourroasts and fowl will brown perfectly on the outside and stay moist and tender on the inside. For example, a3 pound chicken on the rotisserie willbe doneinapproximately1½ hours on medium to high. See 'Yourall Season Grill' cookbook by Napoleon for more detailed instructions.
Remove the warming rack prior to use.
Cookinggrids should also be removed if they interfere with therotisserie.
SIDE BURNERUSE: Theside burner can be used like any range top burner,forgravies, soups etc. The gas grill should be locatedsothatthe side burner is protected from the wind, because the wind will adversely affect it's performance.
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INFRARED GRILLING CHART
FOOD
Steak
1” Thick
Hamburger
1/2” Thick
Chicken
Pieces
Pork Chops
Spare Ribs
CONTROLSETTING COOKINGTIME HELPFULSUGGESTIONS
High setting 2 min. each side 4 min. - Rare High setting 2 min. each side
then medium setting
High setting 2 min. each side
then medium setting
High setting 2 min. each side 4 min. - Rare
High setting 2 1/2 min. each
side
High setting 3 min. each side
High setting 2 min. each side
medium-low to low setting
Medium 6 min. per side
High setting for 5 minutes
low to finish
6 min. - Medium
8 min. - Well Done
5 min. - Medium
6 min. - Well Done
20-25 min.
20 min. per side
turn often
When selecting meat for grilling, ask for meat with a marbled fat distribution. The fat acts as a natural tenderizer while cooking and will keep the meat moist and juicy.
Preparing hamburgers to order is made easier by varying the thickness of your patties. To add an exotic taste to your meat, try adding hickory­flavored woodchips into Napoleon’s woodchip smoker.
The joint connecting the thigh and the leg from the skinless side, should be sliced 3/4 of the way though in order for the meat to lay flatter on the grill. This will help it to cook faster and more evenly. To add a trademark taste to your cooking, try adding mesquite-flavoured woodchips in your Napoleon woodchip smoker.
Trim off the excess fat before grilling. Choose thicker chops to get more tender meat.
Choose ribs that are lean and meaty. Grill until meat easily pulls away from the bone.
Lamb Chops
Hot Dogs
High setting for 5 minutes
medium to finish
Medium - Low 4-6 min.
15 min. per side
Trim off the excess fat before grilling. Choose extra thick chops to get more tender meat.
Select the larger size wieners. Slit the skin lengthwise before grilling.
CLEANING INSTRUCTIONS
Ensure that the burners are turned off prior to cleaning. Avoid unprotected contact with hot surfaces. Clean grill in an area where cleaning solutions will not harm decks, lawns or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.
GRIDS AND WARMING RACK - The grids and warming rack are best cleaned during the pre-heat period with a soft brass wire
brush. Steel wool can be used for stubborn stains. Stainless grids will discolour permanently from normal usage, due to the high temperature of the cooking surface.
CLEANING INSIDE THE GAS GRILL - Remove cooking grids. Use a soft brass wire brush to clean loose debris from casting sides and insides of the lid. Scrape sear plates with a putty knife or scraper, and use a wire brush to remove ash. Remove sear plates and brush debris off of burners with a brass wire brush. Brush all debris from inside the gas grill into the removable drip pan. Ensure that the sear plates are placed properly when they are reinstalled (Check assembly instructions for proper orientation).
DRIP PAN - Slide the drip pan out for easy cleaning. It should be cleaned frequently (every 4-5 uses) to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located under the gas grill, and accumulate in the disposable grease tray below the drip pan. Accumulated grease can cause a fire hazard. Do not line the drip pan with aluminum foil or sand, as it can prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper, and all the debris should be scraped into the disposable grease tray. This tray should be replaced every two to four weeks, depending on gas grill usage. For supplies, see your Napoleon Gas Grill dealer.
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CLEANING THE OUTSIDE OF THE GAS GRILL - Do not use abrasive cleaners to clean any painted, porcelain or stainless steel parts. Porcelain enamel components must be handled with additional care. The baked on enamel finish is glass like, and will chip if struck. Touch-up enamel is available from your Napoleon Gas Grill dealer. Exterior grill surfaces should be cleaned while warm to the touch, with warm soapy water. To clean stainless surfaces, use a stainless steel cleaner or a non-abrasive cleaner. Always wipe in the direction of the grain. Do not use steel wool, as it will scratch the finish. Stainless steel parts will discolour when heated, usually to a golden or brown colour. This discolouration is normal and will not affect the performance of the grill.
INFRARED BURNERS - Because of the high intensity of the infrared burner, most drippings and food particles that fall onto the burner surface are immediately incinerated. However, some debris and residue may remain. To remove this residue after cooking, turn the grill on high with lid closed for 5-10 minutes.
MAINTENANCE INSTRUCTIONS
Turn off the gas at the source and disconnect unit before servicing. Maintenance should only be done when the grill is cool, to avoid the possibility of burns. A leak test must be performed annually, and whenever any component of the gas train is replaced.
COMBUSTION AIR ADJUSTMENT - (This must be done by a qualified gas installer.) The air shutter is factory set and
should not have to be adjusted under normal conditions. However, some extreme field conditions may exist that require adjustment. When the air shutter is adjusted correctly, the flames will be dark blue with light blue tips, and occasional yellow tips.
BURNER
LIGHT BLUE
YELLOW TIPPING
DARK BLUE
If the burner is getting too little air, the flames will be lazy yellow, and possibly produce soot. If the burner is getting too much air, the flames will be lifting erratically from the burner and may cause difficulties when lighting.
1. To adjust the air shutter, remove cooking grids and sear plates and leave lid open. The back cover must be removed for
back burner air shutter adjustment.
BURNER PORT
APPROXIMATELY
1/2"
2. Loosen air-shutter lock screw and open or close air shutter as required. The normal settings are: Main Burner Propane 1/4" Back Burner Propane Full Open
Natural 1/8" Natural 3/8"
3. Light burners and set to high. Visually inspect burner flames. When shutters are set, turn burners off, tighten locking screw,
and replace removed parts. Ensure that the insect screens are installed.
HOSE - Check for abrasion, melting, cuts and cracks. If any of these conditions exist, do not use gas grill. Have part replaced
by your Napoleon Gas Grill dealer, or qualified gas installer.
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BURNER - The burner is made from heavy wall 304 stainless steel, but due to the extreme heat and corrosive environment, surface corrosion will occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened paper clip. Do not enlarge the burner ports. Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which will reduce the likelihood of insects building nests inside the burner, but does not entirely eliminate the problem. The nest or web will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill. Remove the screw located in the center of the burner. Lift back of burner upwards to remove. Use a flexible venturi tube cleaning brush to clean out the inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Ensure that the insect screen is clean, tight, and free of any lint or other debris. Check also that the valve orifices are clean. Do not enlarge the orifices. Re-install the burner. Check that the valve enters the burner when installing. Replace burner cover and mounting screws to complete installation.
ALUMINUM CASTINGS - Clean castings periodically with warm soapy water. Aluminum will not rust, but due to high tempera­tures and weathering, oxidation can occur on aluminum surfaces. This will appear as white spots on the castings. To refinish the castings, clean them and sand lightly with fine sandpaper. Wipe surface to remove any residue, and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow curing directions found on the can.
PROTECTION OF INFRARED BURNERS - The infrared burners of your grill are designed to provide a long service life. However, there are steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction. Following are the common causes of cracks and the steps you must take to avoid them. Damage caused by failure to follow these steps is not covered by your grill warranty.
1. Impact with Hard Objects - Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking
grates and accessories into or from the grill. If these objects were to fall on the ceramic, it is likely to crack.
2. Water or Other Liquids - Cold liquid contacting a hot surface in substantial amounts can cause the surface to break. Do not throw water into the grill to douse a flame. Also if the ceramic or interior of a burner becomes wet while not in use, later operation of the burner can create steam, which may produce enough pressure to crack the ceramic. In addition, repeated soaking of the ceramic will cause it to swell and expand. This expansion will cause undue pressure on the ceramic and therefore it may crack and crumble.
i) Never throw water into the grill to control flare-ups ii) Do not attempt to operate the infrared burners in open air while raining. iii) If you find standing water in your grill (because of exposure to rainfall, sprinklers etc.), inspect ceramic for
evidence of possible watersoaking. If ceramic appears to be wet, remove the burner from the grill. Turn upside
down to drain the excess water. Bring indoors and allow to dry thoroughly.
3. Impaired Ventilation of Hot Air From the Grill - In order for the burners to function properly, hot air must have a way to escape the grill. If the hot air is not allowed to escape, the burners may become deprived of oxygen, causing them to back flash. If this occurs repeatedly, the ceramic may crack. Do not cover more than 75% of the cooking surface with solid metal (ie. griddle or large pan).
TROUBLESHOOTING
Problem PossibleCauses Solution
Low heat / Low flame when valve turned to high.
Excessive flare-ups/uneven heat.
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For propane - improper lighting procedure.
For natural gas - undersized supply line.
For both gases - improper preheating.
Sear plates installed incorrectly. Ensure sear plates are installed with the holes towards
Improper pre-heating. Pre-heat grill with both main burners on high for 10 to 15
Excessive grease and ash build up on sear plates and in drip pan.
Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn tank on slowly to allow pressure to equalize. See lighting instructions.
Pipe must be sized according to installation code.
Pre-heat grill with both main burners on high for 10 to 15 minutes.
the front, and the slots on the bottom. See assembly instructions.
minutes. Clean sear plates and drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning instructions.
Problem Possible Causes Solution
Burners burn with yellow flame, accompanied by the smell of gas.
Flames lift away from burner, accompanied by the smell of gas, and possibly difficulties in lighting.
Burner will not light with the igniter, but will light with a match.
Humming regulator.
Burners will not crosslight each other.
Possible spider web or other debris, or improper air shutter adjustment.
Improper air shutter adjustment.
Dead battery / or installed incorrectly.
Loose electrode wire. Check that electrode wire is firmly pushed onto the
Wrong replacement igniter. One spark systems must use a one spark igniter. Improper gap at electrode tip. Ensure that the collector box is tight, and the gap between
Lifting flames on burner. Close air shutter slightly - see previous problem
Normal occurence on hot days. This is not a defect. It is caused by internal vibrations in
Plugged ports along back of burner.
Thoroughly clean burner by removing. See general maintenance instructions. Open air shutter slightly according to combustion air adjustment instructions.
Close air shutter slightly according to combustion air adjustment instructions.
Replace with heavy duty 'AAA' battery. Install with positive terminal down.
terminal on the back of the igniter.
the electrode end and the collector box is between 1/8 - 3/ 16". The gap can be adjusted by bending the box in or out.
the regulator, and does not affect the performance or safety of the gas grill. Humming regulators will not be replaced.
Clean burner ports. See burner maintenance instructions.
"Paint" appears to be peeling inside lid or hood.
Burner output on “high” setting is too low. (Rumbling noise and fluttering blue flame at burner surface.)
Infrared burner flashes back (during operation the burner abruptly makes a loud “whoosh” sound, followed by a continuous blow-torch type sound and grows dim.)
Grease build up on inside surfaces.
Lack of gas. Supply hose is pinched.
Dirty or clogged orifice. Spider webs in venturi tube, or
other foreign matter. Cracked ceramic tile.
Propane regulator in “low flow” state.
Ceramic tiles overloaded with grease drippings and build-up, ports are clogged.
Burner overheated due to inadequate ventilation (too much grill surface covered by griddle or pan.)
This is not a defect. The finish on the lid and hood is porcelain, and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards, that will flake off. Regular cleaning will prevent this. See cleaning instructions.
Check gas level in propane cylinder. Reposition supply hose as necessary.
Clean burner orifice. Clean out venturi tube.
Order replacement burner from your Authorized Napoleon dealer.
Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn tank on slowly to allow pressure to equalize. See lighting instructions.
Turn burner off and allow to cool for at least two minutes. Relight burner and burn on high for at least five minutes or until the ceramic tiles are evenly glowing red.
Ensure that no more than 75% of the grill surface is covered by objects or accessories. Turn burner off and allow to cool for at least two minutes, then relight.
Cracked ceramic tile.
Leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing.
Allow burner to cool and inspect very closely for cracks. If any cracks are found, contact your authorized Napoleon dealer for ordering a replacement burner assembly.
Contact your authorized Napoleon dealer for instructions on ordering a replacement burner assembly.
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ORDERING REPLACEMENT PARTS
Beforecontactingthecustomerservicedepartment,check the NAC web site for more extensive cleaning, maintenance, troubleshooting and part replacement instructions at www.napoleongrills.com. Contact the factory directly for replacement parts and warranty claims. The customer servicedepartmentis available between 9AMand5 PM (Eastern standard time) at 1-866-820-8686 orfaxat1-705-727-4282. Inordertoprocess aclaim,wemustbeprovided with the following information:
1. Model and serial number of the unit.
2. Part number and description.
3. A concise description of the problem ('broken' is not sufficient).
4. Proof of purchase (photocopy of the invoice).
In some cases the customer service representative may request to have the parts returned to the factory for inspection, before providing replacement parts. The parts must be shipped prepaid to the attention of the customer service department with the following information:
1. Model and serial number of the unit.
2. A concise description of the problem ('broken' is not sufficient).
3. Proof of purchase (photocopy of the invoice).
4. Return Authorization number - provided by the customer service representative.
Before contacting customer service, kindly note that the following items are not covered by the warranty:
-costs for transportation, brokerage or export duties
-labor costs for removal and re-installation
-costs for service calls to diagnose problems
-discoloration of stainless steel parts
-part failure due to lack of cleaning and maintenance, or use of improper cleaners (ovencleaner).
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