FAX:(705)725-2564 EMAIL: care@nac.on.ca WEB SITE:www.napoleongrills.com
RET AINTHIS MANUALFORFUTURE REFERENCE.
REFER TO OUR WEBSITE FOR ANASSEMBLY VIDEO.
GARDER CE LIVRE POUR RÉFÉRENCES FUTURES
RÉFÉREZ-VOUS À NOTRE SITE WEB POUR UNE VIDÉO D'ASSEMBLÉE.
N415-0139/ APR05/06
Do not try to light this appliance without reading "LIGHTING"
instructions section of this manual.
W ARNING
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder not connected for use must not be
stored in the vicinity ofthisor any other appliance. If the information in these
instructions is not followed exactly, a fire or explosionmay result, causing
property damage, personal injury or death.
DANGER
IF YOU SMELL GAS:
• Shut off gas to the appliance.
• Extinguish any open flame.
• Open lid.
• If odor continues, keep away from the appliance and immediately call your gas supplier
or your fire department
SAFE OPERATING PRACTICES
• This gas grill is not intended to be installed in or on recreational vehicles and/or boats.
• This gas grill must only be used outdoors in a well-ventilated space and must not be used inside a building, garage or any other enclosed area.
• Keep anyelectrical supply cord and fuel supply hose away
from any heated surfaces.
• Inspect the fuel supply hose before each use. If there is
evidence of excessive abrasion or wear or the hose is cut,
it must be replaced, prior to using the gas grill, with a
replacement hose assembly specified by the
manufacturer.
• When the propane cylinder is not disconnected from the
appliance, the gas grill and cylinder must be stored outdoors in a well ventilated space.
• Do not locate in windy settings. High winds adversely
affect the cooking performance of the gas grill.
• Adults and especially children should be alerted to the
hazards of high surface temperatures. Young children
should be supervised near the gas grill.
• Under no circumstances should this gas grill be modified.
• Gas must be turned off at the propane cylinder or at the
natural gas supply valve when the gas grill is not in use.
• When the gas grill is to be stored indoors, the connection
between the propane cylinder and the gas grill must be
disconnected and the cylinder removed and stored outdoors in a well ventilated space out of reach of children.
Disconnected cylinders must not be stored in a building,
garage or any other enclosed area. Natural gas units must
be disconnected from the supply when being stored
indoors.
• The top lid is to be closed during the gas grill preheat
period
• Do not use the condiment tray to store lighters, matches
or other flammable materials.
• This gas grill is designed for outdoor use only.
2
NAPOLEON gas grills are manufactured under the strict Standard of the world recognized
ISO 9001-2000 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at
a quality test station, and thoroughly inspected by a qualified technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from NAPOLEON.
NAPOLEON GAS GRILL PRESIDENT'S LIMITED LIFETIME WARRANTY
NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas grill against
defects for as long as you own the gas grill. Thiscovers: aluminumcastings, stainlesssteel burners,
stainless steel rod cooking grids, LUXIDIORside shelf endcaps,stainless steelside shelves, wheels,
knobs, porcelain enamelled lids and stainless steel lids. Subject to the following conditions. During the
first ten years NAPOLEON will provide replacement parts at our option free of charge. From the eleventh
year to lifetime NAPOLEON will provide replacement parts at 50% of the current retail price.
Componentssuch as regulator, casters, stainless steel warmingrack, hoses andconnectors, fasteners
and accessories are covered and NAPOLEON will provide parts free of charge during the first year of the
limited warranty.
Components such as stainless steelsear plates,ceramic infrared burners (excluding screens),igniter
(excluding batteries), temperature gauge and brass valves are covered and NAPOLEON will provide parts
free of charge during the first three years of the limited warranty.
NAPOLEON shall not be liable for any transportation charges, labour costs or export duties.
CONDITIONS AND LIMITATIONS
"NAPOLEON warrants its products against manufacturing defects to the original purchaser only (ie., the individual or legal entity (registered customer) whose
name appears on the warranty registration card filed with NAPOLEON), provided that the purchase was made through an authorized NAPOLEON dealer and is
subject to the following conditions and limitations:"
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installed by alicenced, authorized service technician or contractor. Installation must be done in accordance with the installation instructions
included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect
and parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discolouring by heat, abrasive and chemical cleaners, nor chipping
on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.
In the first year only, this warranty extends to the replacement of warranted partswhich are defective in material or workmanship provided that the product has
been operated in accordance with the operation instructions and under normal conditions.
After the firstyear,with respect to this President's LimitedLifetime Warranty NAPOLEON may,at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and such
expenses are not covered by this warranty.
Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsiblity under this warranty is defined as above and it
shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with
respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will
not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number anda model number when making any warranty claims from NAPOLEON. The warranty
registration card must be returned within fourteen days to register the warranty or you can register on-line at www.napoleongrills.com.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honouring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labour costs, or export duties.
3
GENERAL INFORMATION
THIS GAS BARBECUE ISCERTIFIED UNDER CANADIANANDAMERICAN NATIONALSTANDARDS,CAN/CGA-1.6-M95AND
ANSI Z21.58 -1995 RESPECTIVELY FOR OUTDOOR GASGRILLS AND SHOULD BEINSTALLED to conform withlocal codes.In
absence of local codes, install to the current CAN1-B149.2 Propane Installation Code in Canada or to the National Fuel Gas
Code, ANSI Z223.1 in the United States.
If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with
the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the National Electrical Code, ANSI/NFPA 70 in the United
States.
USEONLY THE PRESSURE REGULATORAND HOSEASSEMBLYPROVIDED WITH THIS BARBECUE. REPLACEMENT PRES-
SUREREGULATORSANDHOSEASSEMBLIES MUSTBESPECIFIED BYTHE MANUFACTURER.DO NOTSTORE PROPANECYLINDER
ORSPARECYLINDER ON THE SHELF BENEATHTHEBARBECUE.
The regulator supplies a pressure of 11 inches water column to the gas grill and has a QCC1 type fitting. Cylinders to be used
with this unit must be supplied with a Sherwood #3349 QCC1 cylinder valve. A QCC1 cylinder has a positive seating connection,
which will not allow gas flow until a positive seal has been achieved. It is also equipped with an excess flow device. In order to
attain full flow to thebarbecue, thevalves must be in the off positionwhen the cylinder valve is turned on.
PROPANE CYLINDER SPECIFICATIONS: A dented or rusty cylinder may be hazardous and should be checked by your propane
supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance
with the specifications for LP-gas cylinders of the Canadian Transport Commission (CTC) or the US Department of Transportation
(DOT). This appliance has been designed for use with a 20lb. (9.1 kg) size propane cylinder only (not supplied).
The propanecylinder must be provided with a shut-off valve terminatingin a propane cylinder valve type QCC1, and asafety relief
device having direct communication with the vapour space of the cylinder. The cylinder supply system must be arranged for vapour
withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate an OPD (overfill
protection device).
CALIFORNIA PROPOSITION 65: The burning of gas fuel creates byproducts, some of which are on the list as substances
known by the State of California to cause cancer or reproductive harm. When cooking with gas, always ensure adequate
ventilation to the unit, to minimize exposure to such substances.
IMPORTANT DO'S AND DON'TS
DO'S
Readthe entireinstruction manualbefore operatingthe
gas grill.
Maintainproper clearance tocombustibles (18" torear of
unit, 7" tosides). Additional clearanceis recommended
nearvinyl siding orlarge panes ofglass.
Leak test the unit before initial use,annually and
wheneverany gas componentsarereplaced.
Donot operate rearburnerwith mainburners operating.
Donot leave grillunattendedwhen operating.
Do not light burners with lid closed.
Donot movegrill whenhotor operating.
Do not allow cold water (rain, sprinkler, hose,etc.) to
come incontact withhot ceramic burners. A large
temperaturedifferential cancause crackinginthe
ceramic tile.
Donot usewater tocontrol flare-ups.
Do not use a pressure washer to clean any part of the
unit.
GAS HOOK-UP INSTRUCTIONS
CYLINDER CONNECTION: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel
valve. Insert the blackQCC1 regulatornipple onto the QCC1 fuel valve. Hand tighten clockwise.
prior to using the barbecue.
system is replaced.
A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas
PROPANE CYLINDER INSTALLATION: Set cylinder into hole in bottom shelf.
IMPORTANT: The regulator mustbe attached so that no part ofthe hose touchesthe underside ofthe grill ordrippan.
A fire will result if these directions are ignored.
NA TURAL GAS HOOK-UP: This natural gas grill is supplied with a 10ft supply hose (complete with a quick disconnect)
designed for natural gas andcertified foroutdoor use. The gas grill is designed tooperate at an inlet pressure of 7inches water column.
Piping and valves upstream of the quick disconnect are not supplied.
The quick disconnect must not be installed in an upward direction and a readily accessible manual shut-off valve must be installed
upstream of, and as close to, the quick disconnect as is feasible. The flared end of the hose must be connected to the fitting on the
end of the manifold tube as illustrated in the
dope.)
These connections must be made by a licensed gas installer . Leak test all joints prior to using the gas grill.
smoking while performing this test, and remove all sources of ignition. See
1. Turn all burner controls to off. Turn supply valve on.
2. Brush a half and half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and
valves.
3. Bubbles will indicate a gas leak. Either tighten the loose joint or replace the part with one recommended by the dealer.
4. If the leak cannot be stopped, shut off the gas supply, disconnect it and have the barbecue inspected by your gas supplier or
dealer. Do not use the appliance until the leak has been corrected.
5. Turn off gas supply.
Leak Testing Diagram
for areas to check.
5
LIGHTING INSTRUCTIONS
Open lid.
Ensuring all burner controls
are in the off position,
slowly turn on the gas
supply valve.
LIGHTING
HOLE
IGNITER
LEFT
BURNER
CENTRE
BURNER
REAR
BURNER
INFRARED
BURNER
Main Burner
Lighting
Turn left burner
control to high
position.
Press and hold
igniter button
until lit,or light
by match.
If ignition is not
immediate, turn
burner control
off. Wait 5
minutes.
MainInfrared
BurnerLighting
Turninfrared
burnercontrol to
highposition.
Press and hold
igniter button
until lit,or light
by match.
If ignition is not
immediate, turn
burner control
off. Wait 5
minutes.
Rear Burner
Lighting
Remove
warming rack.
Turnrear burner
control to high
position.
Press and hold
igniter button
until lit,or light
by match.
Side Burner
Lighting
(optional)
Open burner
cover.
Turn side
burner control
to high position.
Turn igniter
knob clockwise
several times or
light bymatch.
Withleft burner
operatingon
high, turn the
centreburner to
high.
If ignition is not
immediate, turn
burner control
off. Wait 5
minutes.
If ignition is not
immediate, turn
burner control
off. Wait 5
minutes.
The propane cylinder is equipped with an excess flow device. Unless
all burners are turned off prior to turning the cylinder on, only small
flames and low heat will be achievable.
Do not use back burner while operating main burner.
6
INFRARED HEAT
Most people don’t realize that the heatsource that we are mostfamiliar with, namely thesun warms the earth usingmainly infrared energy.
Infrared energy is a form of electro-magneticenergy that has awavelength just greaterthan the red endof the visible lightspectrum, but less
than that of radio waves. This energy wasdiscovered in 1800 bySir William Herschel who,dispersed sunlight into itscomponent colours
using a prism. He showed that most ofthe heat in thebeam fell intothe spectral region justbeyond the red endof the spectrum, whereno
visible light existed. Thisis infrared energy. Most materials readily absorbinfrared radiation in awide range of wavelengths,causing an
increase in temperatures of the materials. This isthe same phenomenon thatcauses us to feelwarmth when we areexposed to sunlight.
The infrared rays from the sun travelthrough the vacuum ofspace, through the atmosphereand penetrate our skin. This causesincreased
molecular activity in the skin, which createsinternal friction and generatesheat, allowing us tofeel warmth.
Foods cooked over infrared heat sourcesare heated by thesame principle. Charcoal is thetraditional way ofinfrared cooking that weare
all familiar with. The glowing briquettes emit infrared energyto the foodbeing cooked, with verylittle drying effect. Any juices or oils that
escape from the food drip down onto thecharcoal and vaporize intosmoke giving the food itsdelicious grilled taste. The Napoleon infrared
burner cooks in thesame way. In each burner, 10000 ports eachwith itsown tinyflame causethe surfaceof theceramic toglow red. This
glow emits the same type ofinfrared heat to thefood, without thehassle or mess ofcharcoal. It also providesa more consistentheated area
that is far easier to regulatethan a charcoalfire. For instantaneous searing theburners can beset to high,yet they can alsobe turned down
for slower cooking. We all know howdifficult that is ona charcoalfire. Traditional gas burners heatthe foodin a different way. The air
surrounding the burner is heated by thecombustion process and thenrises up to thefood being cooked. This generates lowergrill
temperaturesthat are ideal for more delicate cuisine suchas seafood or vegetables. The bottom line isthat Napoleon’s infrared burners
producesearing heat for juicier,tastiersteaks, hamburgers and other meats. For cooking times and tips refer to theInfrared Grilling Chart.
COOKING INSTRUCTIONS
Whenlitforthefirsttime, the gas grill will emit a slight odour.This is a normal temporary condition caused by the "burn-in" of internal paints and
lubricantsused in the manufacturing processand will not occuragain. Simply runthe main burners onhigh for approximately½ hour. When
cookingvery lean meats, such as chicken breasts, or lean pork, the gridscan be oiled before pre-heating to reduce sticking. Cooking meat with
ahighdegreeoffatcontent,maycreateflare-ups.Either trim some fat or reduce temperatures to prevent this. Should aflare-up occur,move food
awayfrom flames, reduce heat. Leave the lid open. See 'Your All Season Grill' cookbook byNapoleon for more detailed instructions.
INFRAREDMAINBURNER USE:
1. Followtheinfrared burner ignition procedures and operate onhigh for 5 minutes withthe lid closed or untilthe ceramic burners glowred.
2. Place foodon grills and cook according to timeslisted in the Infrared Grilling Chart.
3. Depending upon your taste, continue cooking over infrared burners on high, medium or low,turning food frequently,or place food away from
infrared burners, close lid, and allowoven temperature to slowlyfinish cooking yourfood.
Caution: Due tothe intense heat theinfrared burners provide, foodleft unattended over burners willburn quickly. Keep thelid open when
cooking with the infrared burners on high. The intense heat ensures adequatesearing temperatures even withthe lid open. This alsoallows
observation of the food, so asto prevent burning.
MAINBURNERUSE: When searing foods, preheating is recommended by operating all main burners in the highpositionwiththelidclosedfor
approximately10 minutes. Foodcookedfora short period of time (fish, vegetables) may be grilled withthe lid open. Cooking with the lid closed
willensurehigher,more even temperatures that will reduce cooking time and cook meat more evenly.Food that has a cooking time longer than 30
minutes,such as roasts, may be cooked indirectly (withthe burner lit opposite tothe food placement). When cooking verylean meats, such as
chickenbreasts, or lean pork, the grids can be oiled beforepre-heating to reduce sticking. Cooking meat with a high degree offat content, may
createflare-ups.Eithertrimsome fat or reduce temperatures to prevent this. Should a flare-up occur,movefood away from flames, reduce heat.
Leavethe lid open. See'YourAll SeasonGrill' cookbook by Napoleon for more detailedinstructions.
REAR BURNER USE:
Thisgas grill is equipped with a 15,000 BTU (308)/19,000 BTU (450) rear burner. The rear burner is designedto be used in conjunction with the
rotisseriekit(includedwith rear burner units)availablefromyour dealer. See the rotisserie kit assembly instructions. Touse the counterbalance,
removethe rotisserie motor from the gas grill. Place the spit with meat being cookedacross the hangers inside the grill. The meat will naturally
hang with the heavy side down. Tighten thecounterbalance arm and weight, sothat the arm isfacing up. Slide the counterweightin or out to
balance the load, and tightenin place. Re-install the motorand begin cooking. Place a dishunderneath tocollect drippings forbasting and
naturallydeliciousgravy.Basting liquid may be added as required. Toseal in juices, first operate rear burner on high until brown, then reduce the
heatto thoroughly cook foods. Keep the lid closed forbest results. Your roasts and fowl will brown perfectly onthe outside and stay moist and
tenderon the inside. Forexample,a 3 pound chicken on the rotisserie will be done inapproximately 1½ hours on medium to high. See 'Yourall
SeasonGrill'cookbookby Napoleon for more detailed instructions.
Remove the warming rack prior touse.
Cookinggrids should also be removed if theyinterfere with the rotisserie.
SIDE BURNER(optional)USE: The side burner can be used like any range top burner,for gravies, soups etc. The gas grill should be located
so that the sideburner isprotected fromthe wind,because thewind willadversely affectit's performance.
7
INFRARED GRILLING CHART
FOOD
Steak
1” Thick
Hamburger
1/2” Thick
Chicken
Pieces
Pork Chops
Spare Ribs
CONTROLSETTINGCOOKINGTIMEHELPFULSUGGESTIONS
High setting 2 min. each side4 min. - Rare
High setting 2 min. each side
then medium setting
High setting 2 min. each side
then medium setting
High setting 2 min. each side4 min. - Rare
High setting 2 1/2 min. each
side
High setting 3 min. each side
High setting 2 min. each side
medium-low to low setting
Medium6 min. per side
High setting for 5 minutes
low to finish
6 min. - Medium
8 min. - Well Done
5 min. - Medium
6 min. - Well Done
20-25 min.
20 min. per side
turn often
When selecting meat for grilling, ask for meat
with a marbled fat distribution. The fat acts as a
natural tenderizer while cooking and will keep
the meat moist and juicy.
Preparing hamburgers to order is made easier
by varying the thickness of your patties. To add
an exotic taste to your meat, try adding hickoryflavored woodchips into Napoleon’s woodchip
smoker.
The joint connecting the thigh and the leg from
the skinless side, should be sliced 3/4 of the
way though in order for the meat to lay flatter on
the grill. This will help it to cook faster and more
evenly. To add a trademark taste to your cooking,
try adding mesquite-flavoured woodchips in your
Napoleon woodchip smoker.
Trim off the excess fat before grilling. Choose
thicker chops to get more tender meat.
Choose ribs that are lean and meaty. Grill until
meat easily pulls away from the bone.
Lamb Chops
Hot Dogs
High setting for 5 minutes
medium to finish
Medium - Low4-6 min.
15 min. per side
Trim off the excess fat before grilling. Choose
extra thick chops to get more tender meat.
Select the larger size wieners. Slit the skin
lengthwise before grilling.
CLEANING INSTRUCTIONS
Ensure that the burners are turned off prior to cleaning. Avoid unprotected contact with hot surfaces. Clean grill in an
area where cleaning solutions will not harm decks, lawns or patios. Do not use oven cleaner to clean any part of this gas
grill. Do not use a self cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt
can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.
GRIDS AND WARMING RACK - The grids and warming rack are best cleaned during the pre-heat period with a soft brass wire
brush. Steel wool can be used for stubborn stains. Stainless grids will discolour permanently from normal usage, due to the high
temperature of the cooking surface.
CLEANING INSIDE THE GAS GRILL - Remove cooking grids. Use a soft brass wire brush to clean loose debris from casting
sides and insides of the lid. Scrape sear plates with a putty knife or scraper, and use a wire brush to remove ash. Remove sear
plates and brush debris off of burners with a brass wire brush. Brush all debris from inside the gas grill into the removable drip
pan. Ensure that the sear plates are placed properly when they are reinstalled (Check assembly instructions for proper
orientation).
DRIP PAN - Slide the drip pan out for easy cleaning. It should be cleaned frequently (every 4-5 uses) to avoid grease buildup.
Grease and excess drippings pass through to the drip pan, located under the gas grill, and accumulate in the disposable grease
tray below the drip pan. Accumulated grease can cause a fire hazard. Do not line the drip pan with aluminum foil or sand, as it
can prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper, and all the debris
should be scraped into the disposable grease tray. This tray should be replaced every two to four weeks, depending on gas grill
usage. For supplies, see your Napoleon Gas Grill dealer.
8
CLEANING THE OUTSIDE OF THE GAS GRILL - Do not use abrasive cleaners to clean any painted, porcelain or stainless
steel parts. Porcelain enamel components must be handled with additional care. The baked on enamel finish is glass like, and
will chip if struck. Touch-up enamel is available from your Napoleon Gas Grill dealer. Exterior grill surfaces should be cleaned
while warm to the touch, with warm soapy water. To clean stainless surfaces, use a stainless steel cleaner or a non-abrasive
cleaner. Always wipe in the direction of the grain. Do not use steel wool, as it will scratch the finish. Stainless steel parts will
discolour when heated, usually to a golden or brown colour. This discolouration is normal and will not affect the performance of
the grill.
INFRARED BURNERS - Because of the high intensity of the infrared burner, most drippings and food particles that fall onto
the burner surface are immediately incinerated. However, some debris and residue may remain. To remove this residue
after cooking, turn the grill on high with lid closed for 5-10 minutes.
MAINTENANCE INSTRUCTIONS
Turn off the gas at the source and disconnect unit before servicing. Maintenance should only be done when the grill is
cool, to avoid the possibility of burns. A leak test must be performed annually, and whenever any component of the gas
train is replaced.
COMBUSTION AIR ADJUSTMENT - (This must be done by a qualified gas installer.) The air shutter is factory set and
should not have to be adjusted under normal conditions. However, some extreme field conditions may exist that require
adjustment. When the air shutter is adjusted correctly, the flames will be dark blue with light blue tips, and occasional yellow tips.
BURNER
LIGHT BLUE
YELLOW TIPPING
DARK BLUE
If the burner is getting too little air, the flames will be lazy yellow, and possibly produce soot. If the burner is getting too much
air, the flames will be lifting erratically from the burner and may cause difficulties when lighting.
1. To adjust the air shutter, remove cooking grids and sear plates and leave lid open. The back cover must be removed for
back burner air shutter adjustment.
BURNER PORT
APPROXIMATELY
1/2"
2. Loosen air-shutter lock screw and open or close air shutter as required. The normal settings are:
Main BurnerPropane1/4"Back BurnerPropaneFull Open
Natural1/8"Natural3/8"
3. Light burners and set to high. Visually inspect burner flames. When shutters are set, turn burners off, tighten locking screw,
and replace removed parts. Ensure that the insect screens are installed.
HOSE - Check for abrasion, melting, cuts and cracks. If any of these conditions exist, do not use gas grill. Have part replaced
by your Napoleon Gas Grill dealer, or qualified gas installer.
9
BURNER - The burner is made from heavy wall 304 stainless steel, but due to the extreme heat and corrosive environment,
surface corrosion will occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened
paper clip. Do not enlarge the burner ports. Spiders and insects are attracted to the smell of propane and natural gas. The
burner is equipped with an insect screen on the air shutter, which will reduce the likelihood of insects building nests inside the
burner, but does not entirely eliminate the problem. The nest or web will cause the burner to burn with a soft yellow or orange
flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be
removed from the gas grill. Remove the screw(s) located either in the center of the burner on 308 models, or above the burner
to the left and right of the centre of the burner on 450 models. Lift back of burner upwards to remove. Use a flexible venturi tube
cleaning brush to clean out the inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Ensure that
the insect screen is clean, tight, and free of any lint or other debris. Check also that the valve orifices are clean. Do not enlarge
the orifices. Re-install the burner. Check that the valve enters the burner when installing. Replace burner cover and mounting
screws to complete installation.
ALUMINUM CASTINGS - Clean castings periodically with warm soapy water. Aluminum will not rust, but due to high tempera-
tures and weathering, oxidation can occur on aluminum surfaces. This will appear as white spots on the castings. To refinish
the castings, clean them and sand lightly with fine sandpaper. Wipe surface to remove any residue, and paint with high
temperature barbecue paint. Protect surrounding areas from over-spray. Follow curing directions found on the can.
PROTECTION OF INFRAREDBURNERS - Theinfrared burnersof your grill are designed to provide a long service life. However,
there are steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction.
Following are the common causes of cracks and the steps you must take to avoid them. Damage caused by failure to follow
these steps is not covered by your grill warranty.
1. Impact with Hard Objects - Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking
grates and accessories into or from the grill. If these objects were to fall on the ceramic, it is likely to crack.
2. Water or Other Liquids - Cold liquid contacting a hot surface in substantial amounts can cause the surface to break. Do
not throw water into the grill to douse a flame. Also if the ceramic or interior of a burner becomes wet while not in use, later
operation of the burner can create steam, which may produce enough pressure to crack the ceramic. In addition, repeated
soaking of the ceramic will cause it to swell and expand. This expansion will cause undue pressure on the ceramic and
therefore it may crack and crumble.
i) Never throw water into the grill to control flare-ups
ii) Do not attempt to operate the infrared burners in open air while raining.
iii) If you find standing water in your grill (because of exposure to rainfall, sprinklers etc.), inspect ceramic for
evidence of possible watersoaking. If ceramic appears to be wet, remove the burner from the grill. Turn upside
down to drain the excess water. Bring indoors and allow to dry thoroughly.
3. Impaired Ventilation of Hot Air From the Grill - In order for the burners to function properly, hot air must have a way to escape
the grill. If the hot air is not allowed to escape, the burners may become deprived of oxygen, causing them to back flash. If this
occurs repeatedly, the ceramic may crack. Do not cover more than 75% of the cooking surface with solid metal (ie. griddle or
large pan).
TROUBLESHOOTING
ProblemPossibleCausesSolution
Low heat / Low flame when
valve turned to high.
Excessive flare-ups/uneven
heat.
10
For propane - improper lighting
procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheating.
Sear plates installed incorrectly.Ensure sear plates are installed with the holes towards
Improper pre-heating.Pre-heat grill with both main burners on high for 10 to 15
Excessive grease and ash build
up on sear plates and in drip pan.
Ensure lighting procedure is followed carefully. All gas grill
valves must be in the off position when the tank valve is
turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.
Pipe must be sized according to installation code.
Pre-heat grill with both main burners on high for 10 to 15
minutes.
the front, and the slots on the bottom. See assembly
instructions.
minutes.
Clean sear plates and drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning instructions.
ProblemPossible CausesSolution
Burners burn with yellow
flame, accompanied by the
smell of gas.
Flames lift away from
burner, accompanied by the
smell of gas, and possibly
difficulties in lighting.
Burner will not light with the
igniter, but will light with a
match.
Humming regulator.
Burners will not crosslight
each other.
Possible spider web or other
debris, or improper air shutter
adjustment.
Improper air shutter adjustment.
Dead battery / or installed
incorrectly.
Loose electrode wire.Check that electrode wire is firmly pushed onto the
Wrong replacement igniter.One spark systems must use a one spark igniter.
Improper gap at electrode tip.Ensure that the collector box is tight, and the gap between
Lifting flames on burner.Close air shutter slightly - see previous problem
Normal occurence on hot days.This is not a defect. It is caused by internal vibrations in
Plugged ports along back of
burner.
Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions.
Close air shutter slightly according to combustion air
adjustment instructions.
Replace with heavy duty 'AAA' battery. Install with positive
terminal up.
terminal on the back of the igniter.
the electrode end and the collector box is between 1/8 - 3/
16". The gap can be adjusted by bending the box in or out.
the regulator, and does not affect the performance or safety
of the gas grill. Humming regulators will not be replaced.
Clean burner ports. See burner maintenance instructions.
"Paint" appears to be
peeling inside lid or hood.
Burner output on “high”
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
Infrared burner flashes
back (during operation the
burner abruptly makes a
loud “whoosh” sound,
followed by a continuous
blow-torch type sound and
grows dim.)
Grease build up on inside
surfaces.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs in venturi tube, or
other foreign matter.
Cracked ceramic tile.
Propane regulator in “low flow”
state.
Ceramic tiles overloaded with
grease drippings and build-up,
ports are clogged.
Burner overheated due to
inadequate ventilation (too much
grill surface covered by griddle or
pan.)
This is not a defect. The finish on the lid and hood is
stainless steel and porcelain, and will not peel. The
peeling is caused by hardened grease, which dries into
paint-like shards, that will flake off. Regular cleaning will
prevent this. See cleaning instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Order replacement burner from your Authorized Napoleon
dealer.
Ensure lighting procedure is followed carefully. All gas
grill valves must be in the off position when the tank valve
is turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.
Turn burner off and allow to cool for at least two minutes.
Relight burner and burn on high for at least five minutes or
until the ceramic tiles are evenly glowing red.
Ensure that no more than 75% of the grill surface is
covered by objects or accessories. Turn burner off and
allow to cool for at least two minutes, then relight.
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in
the burner housing.
Allow burner to cool and inspect very closely for cracks. If
any cracks are found, contact your authorized Napoleon
dealer for ordering a replacement burner assembly.
Contact your authorized Napoleon dealer for instructions
on ordering a replacement burner assembly.
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