Napoleon Grills PRESTIGE II 308, 450 User Manual

SERIAL / SÉRIE#______________________

92MA

PRESTIGE II 308/450

MANUFACTURED BY / MANUFACTURE PAR: NAPOLEON APPLIANCE CORP.,

214 BAYVIEW DR., BARRIE, ONTARIO, CANADA L4N 4Y8 PHONE: [phone]

FAX: [phone] EMAIL: [e-mail] WEB SITE: www.napoleongrills.com

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

REFER TO OUR WEBSITE FOR AN ASSEMBLY VIDEO.

GARDER CE LIVRE POUR RÉFÉRENCES FUTURES

RÉFÉREZ-VOUS À NOTRE SITE WEB POUR UNE VIDÉO D'ASSEMBLÉE.

N415-0136 / JAN17/07

Do not try to light this appliance without reading "LIGHTING"

instructions section of this manual.

WARNING

Do not store or use gasoline or other flammable liquids or vapors in the vicinity of

this or any other appliance. An L.P. cylinder not connected for use must not be

stored in the vicinity of this or any other appliance. If the information in these

instructions is not followed exactly, a fire or explosion may result, causing

property damage, personal injury or death.

DANGER

IF YOU SMELL GAS:

• Shut off gas to the appliance.

• Extinguish any open flame.

• Open lid.

• If odor continues, keep away from the appliance and immediately call your gas supplier
or your fire department

CAUTION

During unpacking and assembly it is recommended that you wear work gloves and safety glasses for your

protection. Although we make every effort to make the assembly process as problem free and safe as

possible, it is characteristic of fabricated steel parts that the edges and corners may be sharp and can cause

cuts if handled incorrectly.

SAFE OPERATING PRACTICES

• This gas grill is not intended to be installed in or on recre­ational vehicles and/or boats.

• This gas grill must only be used outdoors in a well-venti­lated space and must not be used inside a building, ga­rage or any other enclosed area.

• Keep any electrical supply cord and fuel supply hose away
from any heated surfaces.

• Inspect the fuel supply hose before each use. If there is
evidence of excessive abrasion or wear or the hose is cut,
it must be replaced, prior to using the gas grill, with a
replacement hose assembly specified by the
manufacturer.

• When the propane cylinder is not disconnected from the
appliance, the gas grill and cylinder must be stored out­doors in a well ventilated space.

• Do not locate in windy settings. High winds adversely
affect the cooking performance of the gas grill.

• Adults and especially children should be alerted to the
hazards of high surface temperatures. Young children
should be supervised near the gas grill.

• Under no circumstances should this gas grill be modified.

• Gas must be turned off at the propane cylinder or at the
natural gas supply valve when the gas grill is not in use.

• When the gas grill is to be stored indoors, the connection
between the propane cylinder and the gas grill must be
disconnected and the cylinder removed and stored out­doors in a well ventilated space out of reach of children.
Disconnected cylinders must not be stored in a building,
garage or any other enclosed area. Natural gas units must
be disconnected from the supply when being stored
indoors.

• The top lid is to be closed during the gas grill preheat
period

• Do not use the condiment tray to store lighters, matches
or other flammable materials.

• This gas grill is designed for outdoor use only.

2

NAPOLEON gas grills are manufactured under the strict Standard of the world recognized

ISO 9001-2000 Quality Assurance Certificate.

NAPOLEON products are designed with superior components and materials, and are assembled by trained

craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at

a quality test station, and thoroughly inspected by a qualified technician before packaging and shipping to

ensure that you, the customer, receive the quality product you expect from NAPOLEON.

NAPOLEON GAS GRILL PRESIDENT'S LIMITED LIFETIME WARRANTY

NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas grill against
defects for as long as you own the gas grill. This covers: aluminum castings, stainless steel burners,
stainless steel rod cooking grids, stainless steel side shelves, LUXIDIOR side shelf endcaps, wheels, knobs,
porcelain enamelled lids and stainless steel lids. Subject to the following conditions. During the first ten
years NAPOLEON will provide replacement parts at our option free of charge. From the eleventh year to
lifetime NAPOLEON will provide replacement parts at 50% of the current retail price.

Components such as regulator, casters, stainless steel warming rack, hoses and connectors, fasteners
and accessories are covered and NAPOLEON will provide parts free of charge during the first year of the
limited warranty.

Components such as stainless steel sear plates, igniter (excluding batteries), temperature gauge and
brass valves are covered and NAPOLEON will provide parts free of charge during the first three years of
the limited warranty.

NAPOLEON shall not be liable for any transportation charges, labour costs or export duties.

CONDITIONS AND LIMITATIONS

"NAPOLEON warrants its products against manufacturing defects to the original purchaser only (ie., the individual or legal entity (registered customer) whose
name appears on the warranty registration card filed with NAPOLEON), provided that the purchase was made through an authorized NAPOLEON dealer and is
subject to the following conditions and limitations:"

This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.

The gas grill must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance with the installation instructions
included with the product and all local and national building and fire codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect
and parts installed from other manufacturers will nullify this warranty.

This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discolouring by heat, abrasive and chemical cleaners, nor chipping
on porcelain enamel parts, nor any components used in the installation of the gas grill.

Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.

In the first year only, this warranty extends to the replacement of warranted parts which are defective in material or workmanship provided that the product has
been operated in accordance with the operation instructions and under normal conditions.

After the first year, with respect to this President's Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

NAPOLEON will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and such
expenses are not covered by this warranty.

Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsiblity under this warranty is defined as above and it
shall not in any event extend to any incidental, consequential, or indirect damages.

This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with
respect to this product, its components or accessories are excluded.

NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will
not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,

Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.

The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. The warranty
registration card must be returned within fourteen days to register the warranty or you can register on-line at www.napoleongrills.com.

NAPOLEON reserves the right to have its representative inspect any product or part prior to honouring any warranty claim.

NAPOLEON shall not be liable for any transportation charges, labour costs, or export duties.

3

GENERAL INFORMATION

THIS GAS BARBECUE IS CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS, CAN/CGA-1.6-M95 AND

ANSI Z21.58 -1995 RESPECTIVELY FOR OUTDOOR GAS GRILLS AND SHOULD BE INSTALLED to conform with local codes. In
absence of local codes, install to the current CAN1-B149.2 Propane Installation Code in Canada or to the National Fuel Gas
Code, ANSI Z223.1 in the United States.

If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with

the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the National Electrical Code, ANSI/NFPA 70 in the United
States.

USE ONLY THE PRESSURE REGULATOR AND HOSE ASSEMBLY PROVIDED WITH THIS BARBECUE. REPLACEMENT PRES-

SURE REGULATORS AND HOSE ASSEMBLIES MUST BE SPECIFIED BY THE MANUFACTURER. DO NOT STORE PROPANE CYLINDER
OR SPARE CYLINDER ON THE SHELF BENEATH THE BARBECUE.

The regulator supplies a pressure of 11 inches water column to the gas grill and has a QCC1 type fitting. Cylinders to be used

with this unit must be supplied with a Sherwood #3349 QCC1 cylinder valve. A QCC1 cylinder has a positive seating connection,
which will not allow gas flow until a positive seal has been achieved. It is also equipped with an excess flow device. In order to
attain full flow to the barbecue, the valves must be in the off position when the cylinder valve is turned on.

PROPANE CYLINDER SPECIFICATIONS: A dented or rusty cylinder may be hazardous and should be checked by your propane

supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance
with the specifications for LP-gas cylinders of the Canadian Transport Commission (CTC) or the US Department of Transportation
(DOT). This appliance has been designed for use with a 20lb. (9.1 kg) size propane cylinder only (not supplied).

The propane cylinder must be provided with a shut-off valve terminating in a propane cylinder valve type QCC1, and a safety relief

device having direct communication with the vapour space of the cylinder. The cylinder supply system must be arranged for vapour
withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate an OPD (overfill
protection device).

CALIFORNIA PROPOSITION 65: The burning of gas fuel creates byproducts, some of which are on the list as substances

known by the State of California to cause cancer or reproductive harm. When cooking with gas, always ensure adequate
ventilation to the unit, to minimize exposure to such substances.

IMPORTANT DO'S AND DON'TS

DO'S

Read the entire instruction manual before operating the gas
grill.

Maintain proper clearance to combustibles (16" to rear of unit,
7" to sides). Additional clearance is recommended near vinyl
siding or large panes of glass.

Leak test the unit before initial use, annually and whenever any
gas components are replaced.

Follow lighting instructions carefully when operating grill.
Burner controls must be off when turning supply cylinder valve

on.
Ensure sear plates are positioned properly according to sear

plate installation instructions. The holes must be towards the
front of the gas grill.

Clean grease tray and sear plates regularly to avoid build-up
which may lead to grease fires.

Remove warming rack before lighting rear burner. (The
extreme heat will damage the warming rack.)

DON'TS

Do not attempt to use a cylinder which is not equipped with a
QCC1 type connection.

Do not route hose underneath drip pan - proper hose
clearance to bottom of unit must be maintained.

Do not use condiment tray to store lighters, matches or any
other combustibles.

Do not locate unit under unprotected combustible
construction.

Do not operate rear burner with main burners operating.
Do not leave grill unattended when operating.
Do not light burners with lid closed.
Do not move grill when hot or operating.
Do not allow cold water (rain, sprinkler, hose, etc.) to come in

contact with heated unit. A large temperature differential can
cause chipping in the porcelain.

Do not use a pressure washer to clean any part of the unit.

4

GAS HOOK-UP INSTRUCTIONS

CYLINDER CONNECTION: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel

valve. Insert the black QCC1 regulator nipple onto the QCC1 fuel valve. Hand tighten clockwise.

prior to using the barbecue.

system is replaced.

A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas

PROPANE CYLINDER INSTALLATION: Set cylinder into hole in bottom shelf.

IMPORTANT: The regulator must be attached so that no part of the hose touches the underside of the grill or drippan.

A fire will result if these directions are ignored.

NATURAL GAS HOOK-UP: This natural gas grill is supplied with a 10ft supply hose (complete with a quick disconnect)

designed for natural gas and certified for outdoor use. The gas grill is designed to operate at an inlet pressure of 7 inches water column.
Piping and valves upstream of the quick disconnect are not supplied.

The quick disconnect must not be installed in an upward direction and a readily accessible manual shut-off valve must be installed

upstream of, and as close to, the quick disconnect as is feasible. The flared end of the hose must be connected to the fitting on the
end of the manifold tube as illustrated in the

dope.)

These connections must be made by a licensed gas installer. Leak test all joints prior to using the gas grill.

Natural Gas Hose Attachment

diagram. Wrench tighten. (

Do not use tools. Leak test all joints

Do not use thread sealer/pipe

LEAK TESTING INSTRUCTIONS

DO NOT USE A FLAME TO LEAK TEST.

LEAK TESTING: This must be done before initial use, annually and whenever any gas components are replaced or serviced. No

smoking while performing this test, and remove all sources of ignition. See

1. Turn all burner controls to off. Turn supply valve on.

2. Brush a half and half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and

valves.

3. Bubbles will indicate a gas leak. Either tighten the loose joint or replace the part with one recommended by the dealer.

4. If the leak cannot be stopped, shut off the gas supply, disconnect it and have the barbecue inspected by your gas supplier or

dealer. Do not use the appliance until the leak has been corrected.

5. Turn off gas supply.

Leak Testing Diagram

for areas to check.

5

LIGHTING INSTRUCTIONS

308 SERIES

LIGHTING

HOLE

IGNITER

LEFT

BURNER

REAR

BURNER

Main Burner

Lighting

Turn left burner

control to high

position.

RIGHT

BURNER

Open lid.

Ensuring all burner controls

are in the off position,
slowly turn on the gas

supply valve.

Rear Burner

Lighting

Remove

warming rack.

LIGHTING

HOLE

IGNITER

450 SERIES

CENTRE

LEFT

BURNER

BURNER

Side Burner

Lighting

(optional)

Open burner

cover.

REAR

BURNER

RIGHT

BURNER

Press and hold

igniter button

until lit, or light

by match.

If ignition is not

immediate, turn

burner control

off. Wait 5

minutes.

With left burner

operating on
high, turn the
centre and/or

right burner to

high.

The propane cylinder is equipped with an excess flow device. Unless
all burners are turned off prior to turning the cylinder on, only small
flames and low heat will be achievable.

Turn rear burner

control to high

position.

Press and hold

igniter button

until lit, or light

by match.

If ignition is not

immediate, turn

burner control

off. Wait 5

minutes.

Turn side

burner control

to high position.

Turn igniter

knob clockwise

several times or

light by match.

If ignition is not

immediate, turn

burner control

off. Wait 5

minutes.

Do not use back burner while operating main burner.

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COOKING INSTRUCTIONS

When lit for the first time, the gas grill will emit a slight odour. This is a normal temporary condition caused by the "burn-in" of
internal paints and lubricants used in the manufacturing process and will not occur again. Simply run the main burners on high for
approximately ½ hour with the lid closed.

MAIN BURNER USE: When searing foods, preheating is recommended by operating all main burners in the high position with
the lid closed for approximately 10 minutes. Food cooked for a short period of time (fish, vegetables) may be grilled with the lid
open. Cooking with the lid closed will ensure higher, more even temperatures that will reduce cooking time and cook meat more
evenly. Food that has a cooking time longer than 30 minutes, such as roasts, may be cooked indirectly (with the burner lit opposite
to the food placement). When cooking very lean meats, such as chicken breasts, or lean pork, the grids can be oiled before pre­heating to reduce sticking. Cooking meat with a high degree of fat content, may create flare-ups. Either trim some fat or reduce
temperatures to prevent this. Should a flare-up occur, move food away from flames, reduce heat. Leave the lid open. See 'Your All
Season Grill' cookbook by Napoleon for more detailed instructions.

REAR BURNER USE:
rotisserie. This gas grill is equipped with a 15,000 BTU (308)/19,000 BTU (450) rear burner. The rear burner is designed to be
used in conjunction with the rotisserie kit (included with rear burner units) available from your dealer. See the rotisserie kit
assembly instructions. To use the counterbalance, remove the rotisserie motor from the gas grill. Place the spit with meat being
cooked across the hangers inside the grill. The meat will naturally hang with the heavy side down. Tighten the counterbalance
arm and weight, so that the arm is facing up. Slide the counterweight in or out to balance the load, and tighten in place. Re-install
the motor and begin cooking. Place a dish underneath to collect drippings for basting and naturally delicious gravy. Basting liquid
may be added as required. To seal in juices, first operate rear burner on high until brown, then reduce the heat to thoroughly cook
foods. Keep the lid closed for best results. Your roasts and fowl will brown perfectly on the outside and stay moist and tender on
the inside. For example, a 3 pound chicken on the rotisserie will be done in approximately 1½ hours on medium to high. See
'Your all Season Grill' cookbook by Napoleon for more detailed instructions.

SIDE BURNER (optional) USE: The side burner can be used like any range top burner, for gravies, soups etc. The gas grill
should be located so that the side burner is protected from the wind, because the wind will adversely affect it's performance.

Remove the warming rack prior to use.

Cooking grids should also be removed if they interfere with the

CLEANING INSTRUCTIONS

Ensure that the burners are turned off prior to cleaning. Avoid unprotected contact with hot surfaces. Clean grill in an
area where cleaning solutions will not harm decks, lawns or patios. Do not use oven cleaner to clean any part of this gas
grill. Do not use a self cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt
can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.

GRIDS AND WARMING RACK - The grids and warming rack are best cleaned during the pre-heat period with a soft brass wire

brush. Steel wool can be used for stubborn stains. Stainless grids will discolour permanently from normal usage, due to the high
temperature of the cooking surface.

CLEANING INSIDE THE GAS GRILL - Remove cooking grids. Use a soft brass wire brush to clean loose debris from casting
sides and insides of the lid. Scrape sear plates with a putty knife or scraper, and use a wire brush to remove ash. Remove sear
plates and brush debris off of burners with a brass wire brush. Brush all debris from inside the gas grill into the removable drip
pan. Ensure that the sear plates are placed properly when they are reinstalled (Check assembly instructions for proper
orientation).

DRIP PAN - Slide the drip pan out for easy cleaning. It should be cleaned frequently (every 4-5 uses) to avoid grease buildup.
Grease and excess drippings pass through to the drip pan, located under the gas grill, and accumulate in the disposable grease
tray below the drip pan. Accumulated grease can cause a fire hazard. Do not line the drip pan with aluminum foil or sand, as it
can prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper, and all the debris
should be scraped into the disposable grease tray. This tray should be replaced every two to four weeks, depending on gas grill
usage. For supplies, see your Napoleon Gas Grill dealer.

7

CLEANING THE OUTSIDE OF THE GAS GRILL - Do not use abrasive cleaners to clean any painted, porcelain or stainless
steel parts. Porcelain enamel components must be handled with additional care. The baked on enamel finish is glass like, and
will chip if struck. Touch-up enamel is available from your Napoleon Gas Grill dealer. Exterior grill surfaces should be cleaned
while warm to the touch, with warm soapy water. To clean stainless surfaces, use a stainless steel cleaner or a non-abrasive
cleaner. Always wipe in the direction of the grain. Do not use steel wool, as it will scratch the finish. Stainless steel parts will
discolour when heated, usually to a golden or brown colour. This discolouration is normal and will not affect the performance of
the grill.

MAINTENANCE INSTRUCTIONS

It is recommended that this gas grill be thoroughly inspected and serviced annually by a
qualified service person.

Turn off the gas at the source and disconnect unit before servicing. Maintenance should only be done when the grill is
cool, to avoid the possibility of burns. A leak test must be performed annually, and whenever any component of the gas
train is replaced.

COMBUSTION AIR ADJUSTMENT - (This must be done by a qualified gas installer.) The air shutter is factory set and

should not have to be adjusted under normal conditions. However, some extreme field conditions may exist that require
adjustment. When the air shutter is adjusted correctly, the flames will be dark blue with light blue tips, and occasional yellow tips.

BURNER

LIGHT BLUE

YELLOW TIPPING

DARK BLUE

If the burner is getting too little air, the flames will be lazy yellow, and possibly produce soot. If the burner is getting too much
air, the flames will be lifting erratically from the burner and may cause difficulties when lighting.

1. To adjust the air shutter, remove cooking grids and sear plates and leave lid open. The back cover must be removed for

back burner air shutter adjustment.

BURNER PORT

APPROXIMATELY

1/2"

2. Loosen air-shutter lock screw and open or close air shutter as required. The normal settings are:
Main Burner Propane 1/4" Back Burner Propane Full Open

Natural 1/8" Natural 3/8"

3. Light burners and set to high. Visually inspect burner flames. When shutters are set, turn burners off, tighten locking screw,

and replace removed parts. Ensure that the insect screens are installed.

HOSE - Check for abrasion, melting, cuts and cracks. If any of these conditions exist, do not use gas grill. Have part replaced

by your Napoleon Gas Grill dealer, or qualified gas installer.

8

BURNER - The burner is made from heavy wall 304 stainless steel, but due to the extreme heat and corrosive environment,

surface corrosion will occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened
paper clip. Do not enlarge the burner ports. Spiders and insects are attracted to the smell
of propane and natural gas. The burner is equipped with an insect screen on the air
shutter, which will reduce the likelihood of insects building nests inside the burner, but
does not entirely eliminate the problem. The nest or web will cause the burner to burn
with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath
the control panel. To clean the inside of the burner, it must be
removed from the gas grill. Remove the screw(s) located either in the
center of the burner on 308 models, or above the burner to the left and
right of the centre of the burner on 450 models. Lift back of burner
upwards to remove. Use a flexible venturi tube cleaning brush to
clean out the inside of the burner. Shake any loose debris out of the
burner, through the gas inlet. Ensure that the insect screen is clean,
tight, and free of any lint or other debris. Check also that the valve
orifices are clean. Do not enlarge the orifices. Re-install the burner.
Check that the valve enters the burner when installing. Replace
burner cover and mounting screws to complete installation.

ALUMINUM CASTINGS - Clean castings periodically with warm

soapy water. Aluminum will not rust, but due to high temperatures
and weathering, oxidation can occur on aluminum surfaces. This will appear as white spots on the castings. To refinish the
castings, clean them and sand lightly with fine sandpaper. Wipe surface to remove any residue, and paint with high
temperature barbecue paint. Protect surrounding areas from over-spray. Follow curing directions found on the can.

Screw

TROUBLESHOOTING

Problem Possible Causes Solution

Low heat / Low flame when
valve turned to high.

Excessive flare-ups/uneven
heat.

Burners burn with yellow
flame, accompanied by the
smell of gas.

For propane - improper lighting
procedure.

For natural gas - undersized
supply line.

For both gases - improper
preheating.

Sear plates installed incorrectly. Ensure sear plates are installed with the holes towards

Improper pre-heating. Pre-heat grill with both main burners on high for 10 to 15

Excessive grease and ash build
up on sear plates and in drip
pan.

Possible spider web or other
debris, or improper air shutter
adjustment.

Ensure lighting procedure is followed carefully. All gas grill
valves must be in the off position when the tank valve is
turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.

Pipe must be sized according to installation code.

Pre-heat grill with both main burners on high for 10 to 15
minutes.

the front, and the slots on the bottom. See assembly
instructions.

minutes.
Clean sear plates and drip pan regularly. Do not line pan

with aluminum foil. Refer to cleaning instructions.

Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions.

Flames lift away from
burner, accompanied by the
smell of gas, and possibly
difficulties in lighting.

Improper air shutter adjustment. Close air shutter slightly according to combustion air

adjustment instructions.

9

Problem Possible Causes Solution

Burner will not light with the
igniter, but will light with a
match.

Humming regulator.

Burners will not crosslight
each other.

"Paint" appears to be
peeling inside lid or hood.

Dead battery / or installed
incorrectly.

Loose electrode wire. Check that electrode wire is firmly pushed onto the

Wrong replacement igniter. One spark systems must use a one spark igniter.

Improper gap at electrode tip. Ensure that the collector box is tight, and the gap between

Lifting flames on burner. Close air shutter slightly - see previous problem

Normal occurence on hot days. This is not a defect. It is caused by internal vibrations in

Plugged ports along back of
burner.

Grease build up on inside
surfaces.

Replace with heavy duty 'AAA' battery. Install with positive
terminal up.

terminal on the back of the igniter.

the electrode end and the collector box is between 1/8 - 3/
16". The gap can be adjusted by bending the box in or out.

the regulator, and does not affect the performance or safety
of the gas grill. Humming regulators will not be replaced.

Clean burner ports. See burner maintenance instructions.

This is not a defect. The finish on the lid and hood is
porcelain, and will not peel. The peeling is caused by
hardened grease, which dries into paint-like shards, that
will flake off. Regular cleaning will prevent this. See
cleaning instructions.

ORDERING REPLACEMENT PARTS

Before contacting the customer service department, check the NAC web site for more extensive cleaning, maintenance, troubleshooting and
part replacement instructions at www.napoleongrills.com. Contact the factory directly for replacement parts and warranty claims. The
customer service department is available between 9 AM and 5 PM (Eastern standard time) at 1-866-820-8686 or fax at 1-705-727-4282. In
order to process a claim, we must be provided with the following information:

1. Model and serial number of the unit.

2. Part number and description.

3. A concise description of the problem ('broken' is not sufficient).

4. Proof of purchase (photocopy of the invoice).

In some cases the customer service representative may request to have the parts returned to the factory for inspection, before providing
replacement parts. The parts must be shipped prepaid to the attention of the customer service department with the following information:

1. Model and serial number of the unit.

2. A concise description of the problem ('broken' is not sufficient).

3. Proof of purchase (photocopy of the invoice).

4. Return Authorization number - provided by the customer service representative.

Before contacting customer service, kindly note that the following items are not covered by the warranty:

-costs for transportation, brokerage or export duties

-labor costs for removal and re-installation

-costs for service calls to diagnose problems

-discoloration of stainless steel parts

-part failure due to lack of cleaning and maintenance, or use of improper cleaners (ovencleaner).

10