Napoleon Fireplaces EF34H User Manual

Page 1
INSTALLER: THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER.
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS, CSA C2.22 No46 / UL1278 CSA STANDARD.
1
INSTALLATION AND OPERATION INSTRUCTIONS FOR
ELECTRIC FIREPLACE HEATER
MODELS
WARNING: IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY,
AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPOURS AND
LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
R-2000
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada • (705)721-1212 • fax(705)722-6031
www.napoleonfireplaces.com • ask@napoleon.on.ca
W415-0405 / B / 03.25.04
Page 2
2
TABLE of CONTENTS
PG 2-4 INTRODUCTION
Warranty Important Instructions Locating Your Fireplace Dimensions
5 OPERATION
Remote Control Flame Effect Maintenance
6-8 FINISHING
Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Log Installation Louvres Screen Cover Removal
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
9 ELECTRICAL CONNECTION
10-11 REPLACEMENTS
Ordering Replacement Parts Replacement Parts Accessories
11 TROUBLE SHOOTING GUIDE
12 SERVICE HISTORY
WARNING
••
• Do not burn wood or other materials in this fireplace.
••
• Adults and especially children should be alerted to the hazards of high surface temperatures of the louvres and heater area and should stay away to avoid burns or clothing ignition. Supervise young children when they are in the same room as the fireplace.
• Due to high temperatures, the fireplace should be located out of traffic and away from combustible mate­rial; such as furniture and draperies.
• Clothing or other flammable material should not be placed on or near the fireplace.
• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.
• It is imperative that the control compartments, circulating blower and its passageway in the fireplace are kept clean. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The fireplace area must be kept clear and free from combustible materials, gasoline and other flamma­ble vapours and liquids.
• Under no circumstances should this fireplace be modified.
• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system which has been under water.
• Do not operate the fireplace with the glass door removed, cracked or broken. Use only with a glass door certified with the fireplace.
• Do not strike the fireplace glass door.
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
W415-0405 / B / 03.25.04
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NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized
ISO 9001:2000 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from NAPOLEON.
NAPOLEON ELECTRIC FIREPLACE LIMITED WARRANTY
Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-
Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-
Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-
ing components and remote controls are covered and Napoleon will provide replacement partsing components and remote controls are covered and Napoleon will provide replacement parts
ing components and remote controls are covered and Napoleon will provide replacement parts
ing components and remote controls are covered and Napoleon will provide replacement partsing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty.free of charge during the first year of the limited warranty.
free of charge during the first year of the limited warranty.
free of charge during the first year of the limited warranty.free of charge during the first year of the limited warranty.
3
Light bulbs are NOT covered by the warranty.Light bulbs are NOT covered by the warranty.
Light bulbs are NOT covered by the warranty.
Light bulbs are NOT covered by the warranty.Light bulbs are NOT covered by the warranty. Any labour related to warranty repair is not covered.Any labour related to warranty repair is not covered.
Any labour related to warranty repair is not covered.
Any labour related to warranty repair is not covered.Any labour related to warranty repair is not covered.
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the
warranty registration card filed with NAPOLEON -- provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this
warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel
parts, mechanical breakage of PHAZER™ logs and embers.
In the first year only, this warranty extends to the repair or replacement of warranted part s which are defective in material or workmanship provided that the product has been operated in
accordance with the operation instructions and under normal conditions.
Napoleon will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty . Notwithstanding any provisions contained in this Limited Warranty , NAPOLEON’S responsibility under this warranty is defined as above and it shall not in any event extend to any incidental,
consequential or indirect damages.
This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON electric fireplace and any other warranties expressed or implied with respect to this
product, its components or accessories are excluded.
Napoleon neither assumes, nor authorizes any third party to assume, on it's behalf, any other liabilities with respect to the sale of the product. Any damages to fireplace, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the
responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty registration card
must be returned within fourteen days to register the warranty.
NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL L TD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEEL L TD.
W415-0405 / B / 03.25.04
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4
IMPORTANT INSTRUCTIONS LOCATING YOUR ELECTRIC FIREPLACE
1. READ ALL INSTRUCTIONS BEFORE USING THIS APPLI- ANCE. THIS APPLIANCE IS HOT WHEN USED.
2. To avoid burns, DO NOT let bare skin touch hot surfaces. The trim around the heat outlet becomes hot during fire­place operation. Keep combustible material; such as fur­niture, pillows, bedding, paper, clothes and draperies at least 3 feet from the front of the unit.
CAUTION: Extreme caution is necessary when any fire-
3.
place is used by or near children or invalids, also when­ever the heater is left operating and unattended.
4. Do not operate if the power cord or fireplace is dam­aged, or if the unit is dropped or damaged in any manner.
5. Under no circumstances should this fireplace be modi­fied. Use it only as described in the manual. Any repairs to the fireplace should be carried out by a qualified service person.
6. Do not use outdoors.
7. Do not insert or allow foreign objects to enter any venti-
lation or exhaust openings as this may cause an electrical short or fire. This could also damage the fireplace.
8. To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO NOT use on soft surfaces where openings may become blocked.
9. This heater has hot and arcing or sparking parts inside. DO NOT use in areas where gasoline, paint or flammable liquids are used or stored. This fireplace SHOULD NOT be used as a drying rack.
10. This fireplace is NOT intended for wood or other flam- mable material to be burned inside of it.
11. Make sure the fireplace is unplugged before any clean­ing or maintenance is performed on the heater.
12. Avoid the use of extension cords. The extension cord may overheat and cause a fire.
13. Do not strike the glass on the fireplace.
14. Always unplug heater when not in use.
15. This heater is not intended for use in bathrooms, laun-
dry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
16. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
17. To disconnect heater, turn controls to off, then remove the plug from the outlet.
18. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
Your new fireplace may be installed into an existing ma­sonry or zero clearance fireplace. It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall. For the best effect, install the fire­place out of direct sunlight.
EF34 DIMENSIONS
EF36 DIMENSIONS
SAVE THESE INSTRUCTIONS.
19.
W415-0405 / B / 03.25.04
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OPERATION
This fireplace is supplied with a radio frequency remote control. This remote will function up to 20 feet away from the fireplace. The heater may emit a slight, harmless odour when first used. This odour is a normal condition caused by initial heating of internal heater parts. Thereafter, any odour is normally the result of household dust settling on the heater element.
1. Turn the main power on at the control panel.
2. Using the hand held remote, turn the power on at the
remote. If the unit does not turn on, you will need to syn­chronize the codes.
T o synchronize the codes:
Press and hold the on button on the hand held remote. Press the learn button on the control panel. See CON- TROL PANEL on page 9. Simultaneously hold both but­tons in for approximately 5 seconds.
T o change the code on the transmitter:
a) Press the button under the battery compartment lid on the transmitter. b) Remove the battery from the transmitter and turn "off" the main power on the control panel. c) Wait 5 seconds and reinstall the battery and turn "on" the power. d) While pressing the "on" button on the hand held re- mote, press the "learn" button on the control panel. See CONTROL P ANEL on page 9.
e) Hold both in for approximately 5 seconds.
3. To turn the unit off, use either the remote or main power
button on the control panel or the manual on/off button on the control panel.
4. The thermostat, located on the lower control panel, is used to control the temperature of the room. To increase the temperature, turn the dial clockwise.
5
FLAME EFFECTREMOTE CONTROL
The flame generator has a random modulating control which causes the flame effect to speed up and slow down sporadically. This action creates the realistic flame ap­pearance and can not be modified.
MAINTENANCE
Bulb Replacement : If you notice the flame look is darker on one side of the fireplace, check the light bulbs to en­sure that one has not burned out.
Bulb must be replaced with a MAX 60 watt incandes­cent clear light bulb.
1. To replace the bulb, turn the circuit breaker off or unplug
the appliance.
2. Open the lower louvres.
3. Detach the light access panel by removing the four
screws.
4. Replace the burned out light bulb using a new 60 watt clear incandescent bulb.
5. Replace access panel.
6. Turn on the power or plug the appliance back in.
7. Turn on the main power and test.
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6
FINISHING
MANTEL
The minimum distance from the top of the unit that the mantel can be installed is 0", at any depth.
When using paint or lacquer to finish theWhen using paint or lacquer to finish the
When using paint or lacquer to finish the
When using paint or lacquer to finish theWhen using paint or lacquer to finish the mantel, such paint or lacquer must be heatmantel, such paint or lacquer must be heat
mantel, such paint or lacquer must be heat
mantel, such paint or lacquer must be heatmantel, such paint or lacquer must be heat resistant to prevent discolouration.resistant to prevent discolouration.
resistant to prevent discolouration.
resistant to prevent discolouration.resistant to prevent discolouration.
CLEARANCE TO COMBUSTIBLES
Sides.........................0 inches
Sides.................0 mm / 0 inches
Back..........................0 inches
Sides.................0 mm / 0 inches
Floor..........................0 inches
Floor................. 0 mm / 0 inches
Top............................ 0 inches
Top 0 mm / 0 inches
FRAMING AND FINISHING
Nailing Tab Installation
Sheet Metal Screw
1. Choose fireplace location.
2. Place fireplace in position.
3. Frame in fireplace with header across the top. It is impor-
tant to allow for the finished facing materials when setting the depth of the frame.
4. Remove the two screws from the sides of the fire­place and attach the nail­ing tabs with the screws.
5. To determine the final location of the nailing tab, you must first determine the thickness of your fin-
ishing material (i.e. sheetrock/drywall) This will determine the dimension from the control panel front edge to the nailing tab. Secure with a sheet metal screw supplied.
6. Attach the nailing tabs to the frame.
W415-0405 / B / 03.25.04
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7
EF34
Corner Installation
Top View
EF36
Corner Installation
Top View
Front View
Note: In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fireplace body, it is recommended that the walls of the fireplace enclosure be “finished” (ie: drywall/sheetrock), as you would finish any other outside wall of a home. This will ensure that clearance to combustibles is maintained within the cavity.
Front View
W415-0405 / B / 03.25.04
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8
HEARTH
A A
hearth is NOT necessaryhearth is NOT necessary
A
hearth is NOT necessary
A A
hearth is NOT necessaryhearth is NOT necessary
thetic purthetic pur
thetic pur
thetic purthetic pur
posesposes
poses
posesposes
..
.
..
but is recommended for aes-but is recommended for aes-
but is recommended for aes-
but is recommended for aes-but is recommended for aes-
COLD CLIMATE INSTALLATION
WARNING:WARNING:
WARNING:
WARNING:WARNING: hind the fireplace, when the fireplace is being installedhind the fireplace, when the fireplace is being installed
hind the fireplace, when the fireplace is being installed
hind the fireplace, when the fireplace is being installedhind the fireplace, when the fireplace is being installed on an outside won an outside w
on an outside w
on an outside won an outside w
It is MANDIt is MAND
It is MAND
It is MANDIt is MAND
all or call or c
all or c
all or call or c
AA
TT
A
T
AA
TT
OROR
OR
OROR
hasehase
hase
hasehase
Y to haY to ha
Y to ha
Y to haY to ha
..
.
..
vv
e an insulae an insula
v
e an insula
vv
e an insulae an insula
ted wted w
ted w
ted wted w
all be-all be-
all be-
all be-all be-
LOG INSTALLATION
LOG BASE
A
#1
3. The bottom end of log #2 is pressed against the inner right side of the chamber. The underside branch of log #2 fits under the top end of log #1. Once logs are in final position, close the screen.
L334 LOUVRE INSTALLATION
A
B
C
A
CLIPS
HOOD
Attach the hood by pressing the top flange into the clips along the top of the louvre opening. Secure using a screw through the centre slot.
CENTRE
SLOT
FLANGE
B
1. Position log #1 as shown, so that the bottom end is pressed against the left inner side of the chamber. The log base is moulded to cradle the underside of log #1, allow­ing it to rest diagonally, as shown.
#2
C
2. For correct positioning of log #2, the top end of log #1 must be lifted up off the base, as shown.
#2
#1
D
W415-0405 / B / 03.25.04
UPPER LOUVRES
Insert the louvre tabs into the
SLOT
TAB
slots located at the top left and right corners of the unit.
B C
HINGE
CLIP
SLOT
LOWER LOUVRES
Insert the hinge clips into the slots located at the bottom left and right corners of the unit.
To remove the louvres, pull the back tabs of the clips forward, while pushing the louvre assem­bly back. Lift the clip.
SCREEN COVER REMOVAL
1
2
3
1. Remove the upper louvre (shown with
louvre removed).
2. Remove the screw
securing the screen cover.
3. Un-hook the screen cover from the unit.
Page 9
ELECTRICAL CONNECTION
9
This fireplace requires a 15 amp, 120 volt and 60 hz circuit that is grounded to the electrical socket. The fire­place should be on its own circuit. If there are other appliances on the same circuit, this may cause the cir­cuit breaker or fuse to blow when the fireplace heater is in operation.
The unit comes with a 6' electrical cord, exiting the top right side. Plan your installation to avoid the use of an extension cord. If you require an extension cord, it must be at least 16 awg wire and be rated for 2025 watts.
Electrical outlet wires must comply with local building codes to reduce the risk of fire, electrical shock and injury.
Do NOT use the fireplace if any part has been under water.
Call a qualified service technician IMMEDIATELY to have the fireplace inspected for damage to the electrical cir­cuit.
HARD WIRING CONNECTION
If it is necessary to hard wire this fireplace, a qualifiedIf it is necessary to hard wire this fireplace, a qualified
If it is necessary to hard wire this fireplace, a qualified
If it is necessary to hard wire this fireplace, a qualifiedIf it is necessary to hard wire this fireplace, a qualified electrician may remove the cord connection, and wireelectrician may remove the cord connection, and wire
electrician may remove the cord connection, and wire
electrician may remove the cord connection, and wireelectrician may remove the cord connection, and wire this unit directly to the house hold wiring.this unit directly to the house hold wiring.
this unit directly to the house hold wiring.
this unit directly to the house hold wiring.this unit directly to the house hold wiring.
Permanently framing the fireplace with an enclosure, re­quires the fireplace to be hardwired.
This fireplace must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRI­CAL CODE in Canada or the ANSI/NFP A 70-1996 NA TIONAL ELECTRICAL CODE in the United States.
ELECTRICAL DIAGRAM LEGEND
1.1.
Power (Rocker Switch)Power (Rocker Switch)
1.
Power (Rocker Switch)
1.1.
Power (Rocker Switch)Power (Rocker Switch)
2.2.
Thermostat SwitchThermostat Switch
2.
Thermostat Switch
2.2.
Thermostat SwitchThermostat Switch
3.3.
Fan / Heater AssemblyFan / Heater Assembly
3.
Fan / Heater Assembly
3.3.
Fan / Heater AssemblyFan / Heater Assembly
4.4.
Main Circuit BoardMain Circuit Board
4.
Main Circuit Board
4.4.
Main Circuit BoardMain Circuit Board
5.5.
DC Motor (flame effect)DC Motor (flame effect)
5.
DC Motor (flame effect)
5.5.
DC Motor (flame effect)DC Motor (flame effect)
6.6.
Main Power CordMain Power Cord
6.
Main Power Cord
6.6.
Main Power CordMain Power Cord
7.7.
Strain ReliefStrain Relief
7.
Strain Relief
7.7.
Strain ReliefStrain Relief
8.8.
Flame Effect Light (two light sockets-Flame Effect Light (two light sockets-
8.
Flame Effect Light (two light sockets-
8.8.
Flame Effect Light (two light sockets-Flame Effect Light (two light sockets-
9.9.
Nylon Cable TieNylon Cable Tie
9.
Nylon Cable Tie
9.9.
Nylon Cable TieNylon Cable Tie
10. Learn Button10. Learn Button
10. Learn Button
10. Learn Button10. Learn Button
11. Manual on/off Button11. Manual on/off Button
11. Manual on/off Button
11. Manual on/off Button11. Manual on/off Button
CONTROL P ANEL
11
10
1 2
60 watts max60 watts max
60 watts max
60 watts max60 watts max
))
)
))
Electric Diagram
W415-0405 / B / 03.25.04
Page 10
10
REPLACEMENTS
Contact your dealer for questions concerning prices and availability of replacement parts. Normally all parts can be ordered through your Napoleon dealer or distributor.
When ordering replacement parts always give the follow­ing information:
1. MODEL & SERIAL NUMBER OF FIREPLACE
2. INSTALLATION DATE OF FIREPLACE
3. PART NUMBER
4. DESCRIPTION OF PART
5. FINISH
FORFOR
FOR
FORFOR
THETHE
THE
THETHE
WARRANTYWARRANTY
WARRANTY
WARRANTYWARRANTY
ORIGINALORIGINAL
ORIGINAL
ORIGINALORIGINAL
REPLREPL
REPL
REPLREPL
INVOICEINVOICE
INVOICE
INVOICEINVOICE
AA
CEMENTCEMENT
A
CEMENT
AA
CEMENTCEMENT
WILLWILL
WILL
WILLWILL
CLAIMCLAIM
CLAIM
CLAIMCLAIM
BEBE
REQUIREDREQUIRED
BE
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BEBE
REQUIREDREQUIRED
..
.
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, ,
TSTS
TS
TSTS
,
, ,
AA
A
AA
PHOPHO
PHO
PHOPHO TOTO
HONOURHONOUR
TO
HONOUR
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P
AR
PP
ARAR
OCOPYOCOPY
OCOPY
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OFOF
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OFOF
THETHE
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REPLACEMENT PARTS
# PART NO. DESCRIPTION
1 W497-0001 PLASTIC DIFFUSER 2 W062-0016 FAN / HEATER ASSEMBLY 3 W380-0013 THERMOSTA T KNOB 4 W385-0277 CONTROL P ANEL LABEL 5 W387-0001 60 WATT LIGHT BULB 6 W435-0004 FLAME EFFECT MOTOR 7 W660-0022 THERMOSTA T SWITCH 8 W660-0023 MAIN POWER SWITCH 9 W660-0037 REMOTE RECEIVER 10 W660-0038 REMOTE TRANSMITTER 11 W010-1090 FLAME EFFECT ASSEMBL Y 12* W045-0001 NYLON BEARING 13 GL-637 LOG SET 14 W135-0173 LOG #1 15 W135-0174 LOG #2
EF34 ACCESSORIES
Use only accessories designed for and listed with the
EF34 & EF36H models.
# PART NO. DESCRIPTION
16 CDV3-4L LOUVRE OVERLAY - POLISHED BRASS 16 CDV3-24L LOUVRE OVERLAY - POLISHED BRASS 16 CDV3-4LSS LOUVRE OVERLAY - STAINLESS STEEL 16 CDV3-24LSS LOUVRE OVERLAY - STAINLESS STEEL 17 L334K LOUVRE ASSEMBLY - BLACK 18* GD33B-KT BAY KIT
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR
FURTHER
INFORMATION, CONTACT YOUR NAPOLEON
DEALER
.
EF36 ACCESSORIES
17 L36K LOUVRE KIT ­19 HOIK-2 HERITAGE ORNAMENTAL INSETS - BLACK 19 HOIG-2 HERITAGE ORNAMENTAL INSETS - GOLD PLATED 19 HOIKG-2 HERITAGE ORNAMENTAL INSETS - BLACK GOLD PLATED 19 HOIBC-2 HERITAGE ORNAMENTAL INSETS - BRUSHED COPPER PLATED 19 HOIBG-2 HERITAGE ORNAMENTAL INSETS - BRUSHED GOLD PLATED 20 DOIK-1 DIAMOND ORNAMENTAL INSETS - BLACK 20 DOIG-1 DIAMOND ORNAMENTAL INSETS - GOLD PLATED 20 DOIKG-1 DIAMOND ORNAMENTAL INSETS- BLACK GOLD PLATED 20 DOIBC-1 DIAMOND ORNAMENTAL INSETS- BRUSHED COPPER PLATED 20 DOIBG-1 DIAMOND ORNAMENTAL INSETS- BRUSHED GOLD PLATED 21 GOIK-1 GOTHIC ORNAMENTAL INSETS - BLACK 21 GOIG-1 GOTHIC ORNAMENTAL INSETS - GOLD PLATED 21 GOIKG-1 GOTHIC ORNAMENTAL INSETS - BLACK GOLD PLATED 21 GOIBC-1 GOTHIC ORNAMENTAL INSETS - BRUSHED COPPER PLATED 21 GOIBG-1 GOTHIC ORNAMENTAL INSETS - BRUSHED GOLD PLATED 22 SOIK-1 SEASHELL ORNAMENTAL INSETS - BLACK 22 SOIG-1 SEASHELL ORNAMENTAL INSETS - GOLD PLATED 22 SOIKG-1 SEASHELL ORNAMENTAL INSETS - BLACK GOLD PLATED 22 SOIBC-1 SEASHELL ORNAMENTAL INSETS -BRUSHED COPPER PLATED 22 SOIBG-1 SEASHELL ORNAMENTAL INSETS - BRUSHED GOLD PLATED 23 EOIK-1 ECLIPSE ORNAMENTAL INSETS - BLACK 23 EOIG-1 ECLIPSE ORNAMENTAL INSETS - GOLD PLATED 23 EOIKG-1 ECLIPSE ORNAMENTAL INSETS - BLACK GOLD PLATED 23 EOIBC-1 ECLIPSE ORNAMENTAL INSETS - BRUSHED COPPER PLATED 23 EOIBG-1 ECLIPSE ORNAMENTAL INSETS - BRUSHED GOLD PLATED 24* DK36-R DOOR KIT, RECTANGULAR - BLACK 24* DK36-RG DOOR KIT, RECTANGULAR - GOLD PLATED 25* DK36-A DOOR KIT, ARCHED - BLACK 25* DK36-AG DOOR KIT, ARCHED - GOLD PLATED 26* DK36-W DOOR KIT, WEBBED - BLACK 26* DK36-WG DOOR KIT, WEBBED - GOLD PLATED
UPPER & LOWER - BLACK
W415-0405 / B / 03.25.04
Page 11
11
17
23
19
20
22
21
16
1
4
7
8
3
9
5
10
14
13
6
2
15
11
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Page 12
12
TROUBLE SHOOTING GUIDE
SYMPTOM PROBLEM TEST SOLUTION
No Flame Light but - Light bulbs have burned out. - Remove access panel and change everything else is light bulbs. working properly.
Flame light, but no - Flame generator motor has burned out. - Consult your local dealer. movement in the flame - Flame generator has come loose. - Remove the access panel and check to make
sure the flame generator is in the flame generator bracket, and is secured to the motor with the rubber tube.
Remote control - Dead batteries. - Make sure batteries are charged. not working - No power to the unit. - Make sure main power is on.
- Power turned off. - Turn on manual power switch.
- Remote needs to be synchronized - Push the learn button on the control panel with receiver. at the same time you push the on button on
the remote.
Heater works but - Fan on heater is not working. - Consult your local dealer. there is no air flow.
Fan works but there is - Heater is not working. - Consult your local dealer. no heat.
Fireplace will not - Breaker or fuse has blown. - Check main power switch is turned on. turn on. - Consult your local dealer.
Heater does not turn off. - Thermostat is set to high. - Turn thermostat counter-clockwise.
- Thermostat may be faulty. - Consult your local dealer.
Excessive noise coming - Dirt build up on fan bearing. - Consult your local dealer. from the top of the unit. - Defective blower. - Vacuum the top control compartment.
Odour - Dust has settled on the - Run heater until odour ceases
heater element. (approx. 1/2 hr)
- Consult your local dealer.
Heater cycling on - Air intlets blocked. - Check to make sure there is nothing blocking and off the air inlets on the bottom of the unit.
- Should not be on high pile carpet that can block air inlets.
The fireplace turns off - Fuse may be loose - Consult your local dealer when moved or bumped. (Remove the 5 screws from the control panel
and check that the fuse is not blown or loose.)
W415-0405 / B / 03.25.04
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