Napoleon Fireplaces EF31H User Manual

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W415-0469 / A / 01.04.05

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TABLE of CONTENTS

PG 2-4 INTRODUCTION

Warranty Important Instructions Locating Your Fireplace Dimensions

5 OPERATION

Flame Effect Maintenance

5-7 FINISHING

Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Glass Removal Log Installation Optional screen installation

PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE

7 ELECTRICAL CONNECTION

8 LIGHT REPLACEMENT

9-10 REPLACEMENTS

Ordering Replacement Parts Replacement Parts Accessories

11 TROUBLE SHOOTING GUIDE

12 RATING PLATE LOCATION

WARNING

••

• Do not burn wood or other materials in this fireplace.

••

• Adults and especially children should be alerted to the hazards of high surface temperatures of the louvres and heater area and should stay away to avoid burns or clothing ignition. Supervise young children when they are in the same room as the fireplace.

• Due to high temperatures, the fireplace should be located out of traffic and away from combustible material; such as furniture and draperies.

• Clothing or other flammable material should not be placed on or near the fireplace.

• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

• It is imperative that the control compartments, circulating blower and its passageway in the fireplace are kept clean. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The fireplace area must be kept clear and free from combustible materials, gasoline and other flammable vapours and liquids.

• Under no circumstances should this fireplace be modified.

• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system which has been under water.

• Do not operate the fireplace with the glass door removed, cracked or broken. Use only with a glass door certified with the fireplace.

• Do not strike the fireplace glass door.

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

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NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized

ISO 9001:2000 Quality Assurance Certificate.

NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from NAPOLEON.

NAPOLEON ELECTRIC FIREPLACE LIMITED WARRANTY

Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-

Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-

Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-Electrical components and wearable parts such as fan/heater, motors, switches, nylon bear-

ing components and remote controls are covered and Napoleon will provide replacement partsing components and remote controls are covered and Napoleon will provide replacement parts

ing components and remote controls are covered and Napoleon will provide replacement parts

ing components and remote controls are covered and Napoleon will provide replacement partsing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty.free of charge during the first year of the limited warranty.

free of charge during the first year of the limited warranty.

free of charge during the first year of the limited warranty.free of charge during the first year of the limited warranty.

Light bulbs are NOT covered by the warranty.Light bulbs are NOT covered by the warranty.

Light bulbs are NOT covered by the warranty.

Light bulbs are NOT covered by the warranty.Light bulbs are NOT covered by the warranty. Any labour related to warranty repair is not covered.Any labour related to warranty repair is not covered.

Any labour related to warranty repair is not covered.

Any labour related to warranty repair is not covered.Any labour related to warranty repair is not covered.

CONDITIONS AND LIMITATIONS

NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the

warranty registration card filed with NAPOLEON -- provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:

This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this

warranty.

This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel

parts, mechanical breakage of PHAZER™ logs and embers.

In the first year only, this warranty extends to the repair or replacement of warranted part s which are defective in material or workmanship provided that the product has been operated in

accordance with the operation instructions and under normal conditions.

Napoleon will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty . Notwithstanding any provisions contained in this Limited Warranty , NAPOLEON’S responsibility under this warranty is defined as above and it shall not in any event extend to any incidental,

consequential or indirect damages.

This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON electric fireplace and any other warranties expressed or implied with respect to this

product, its components or accessories are excluded.

Napoleon neither assumes, nor authorizes any third party to assume, on it's behalf, any other liabilities with respect to the sale of the product. Any damages to fireplace, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the

responsibility of NAPOLEON.

The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty registration card

must be returned within fourteen days to register the warranty.

NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.

ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL L TD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEEL LTD.

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IMPORTANT INSTRUCTIONS LOCATING YOUR ELECTRIC FIREPLACE

1. READ ALL INSTRUCTIONS BEFORE USING THIS APPLI- ANCE. THIS APPLIANCE IS HOT WHEN USED.

2. To avoid burns, DO NOT let bare skin touch hot surfaces. The trim around the heat outlet becomes hot during fireplace operation. Keep combustible material; such as furniture, pillows, bedding, paper, clothes and draperies at least 3 feet from the front of the unit.

CAUTION: Extreme caution is necessary when any fire-

place is used by or near children or invalids, also whenever the heater is left operating and unattended.

4. Do not operate if the power cord or fireplace is damaged, or if the unit is dropped or damaged in any manner.

5. Under no circumstances should this fireplace be modified. Use it only as described in the manual. Any repairs to the fireplace should be carried out by a qualified service person.

6. Do not use outdoors.

7. Do not insert or allow foreign objects to enter any venti-

lation or exhaust openings as this may cause an electrical short or fire. This could also damage the fireplace.

8. To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO NOT use on soft surfaces where openings may become blocked.

9. This heater has hot and arcing or sparking parts inside. DO NOT use in areas where gasoline, paint or flammable liquids are used or stored. This fireplace SHOULD NOT be used as a drying rack.

10. This fireplace is NOT intended for wood or other flam- mable material to be burned inside of it.

11. Make sure the fireplace is unplugged before any cleaning or maintenance is performed on the heater.

12. Avoid the use of extension cords. The extension cord may overheat and cause a fire.

13. Do not strike the glass on the fireplace.

14. Always unplug heater when not in use.

15. This heater is not intended for use in bathrooms, laun-

dry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.

16. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.

17. To disconnect heater, turn controls to off, then remove the plug from the outlet.

18. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

Your new fireplace may be installed into an existing masonry or zero clearance fireplace. It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall. For the best effect, install the fireplace out of direct sunlight.

EF31 DIMENSIONS

SAVE THESE INSTRUCTIONS.

19.

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OPERATION

There are two operation controls for the EF31.There are two operation controls for the EF31.

There are two operation controls for the EF31.

There are two operation controls for the EF31.There are two operation controls for the EF31.

1 - Controls the heater. 2 - Controls the flame effect.

o access the contro access the contr

o access the contr

Control DoorControl Door

Control Door

Control DoorControl Door

o access the contro access the contr

slide the control door toslide the control door to

slide the control door to

slide the control door toslide the control door to the right.the right.

the right.

the right.the right.

1. 1.

HeaterHeater

Heater

1. 1.

HeaterHeater

To set the heater at the maximum setting - roll the switch up to the uppermost setting.

olsols

ols

olsols

To turn the heater off - roll the switch down to the lower most setting.

Flame effectFlame effect

2. 2.

Flame effect

Flame effectFlame effect

2. 2.

The rocker switch is used to turn the flame effect on and off. Depress the left side of the switch to turn the flame

effect on and the right side to turn off.

FLAME EFFECT

The flame generator has a random modulating control which causes the flame effect to speed up and slow down sporadically. This action creates the realistic flame appearance and can not be modified.

MAINTENANCE

Bulb Replacement : If the flame appears darker on one side of the fireplace, check the light bulbs to ensure that one has not burned out.

Bulb must be replaced with a MAX 75 watt Quartz 78mm light bulb. See Light Replacement section.

FINISHING

MANTEL

The minimum distance from the top of the unit that the mantel can be installed is 0", at any depth.

When using paint or lacquer to finish theWhen using paint or lacquer to finish the

When using paint or lacquer to finish the

When using paint or lacquer to finish theWhen using paint or lacquer to finish the mantel, such paint or lacquer must be heatmantel, such paint or lacquer must be heat

mantel, such paint or lacquer must be heat

mantel, such paint or lacquer must be heatmantel, such paint or lacquer must be heat resistant to prevent discolouration.resistant to prevent discolouration.

resistant to prevent discolouration.

resistant to prevent discolouration.resistant to prevent discolouration.

CLEARANCE TO COMBUSTIBLES

Sides.........................0 inches

Sides................. 0 mm / 0 inches

Back..........................0 inches

Sides................. 0 mm / 0 inches

Floor..........................0 inches

Floor................. 0 mm / 0 inches

Top............................ 0 inches

Top 0 mm / 0 inches

FRAMING AND FINISHING

Nailing Tab Installation

Sheet Metal Screw

1. Choose fireplace location.

2. Place fireplace in position.

3. Frame in fireplace with header across the top. It is im-

portant to allow for the finished facing materials when setting the depth of the unit.

4. Remove the two screws from the sides of the fireplace and attach the nailing tabs with the screws.

5. To determine the final location of the nailing tab, you must first determine the thickness of your finishing material (i.e. sheetrock/drywall) This will determine the dimension from the front edge to the nailing tab. Secure with a sheet metal screw supplied.

6. Attach the nailing tabs to the frame.

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EF31

Corner Installation

Top View

HEARTH

A A

hearth is NOT necessaryhearth is NOT necessary

hearth is NOT necessary

A A

hearth is NOT necessaryhearth is NOT necessary

thetic purthetic pur

thetic pur

thetic purthetic pur

posesposes

poses

posesposes

but is recommended for aes-but is recommended for aes-

but is recommended for aes-

but is recommended for aes-but is recommended for aes-

COLD CLIMATE INSTALLATION

WARNING:WARNING:

WARNING:

WARNING:WARNING: hind the fireplace, when the fireplace is being installedhind the fireplace, when the fireplace is being installed

hind the fireplace, when the fireplace is being installed

hind the fireplace, when the fireplace is being installedhind the fireplace, when the fireplace is being installed on an outside won an outside w

on an outside w

on an outside won an outside w

It is MANDIt is MAND

It is MAND

It is MANDIt is MAND

all or call or c

all or c

all or call or c

OROR

hasehase

hase

hasehase

Y to haY to ha

Y to ha

Y to haY to ha

e an insulae an insula

e an insula

e an insulae an insula

ted wted w

ted w

ted wted w

all be-all be-

all be-

all be-all be-

GLASS REMOVAL

Front View

Note: In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fireplace body, it is recommended that the walls of the fireplace enclosure be “finished” (ie: drywall/sheetrock), as you would finish any other outside wall of a home. This will ensure that clearance to combustibles is maintained within the cavity.

Remove the two screws holding the glass retainer and pull the glass and retainer forward until the glass is past the fireplace bottom. Lower and remove. Place the glass and retainer in a safe spot.

LOG INSTALLATION

1. Position logs #1 and #2 as shown. The diffuser base has been moulded to cradle the logs.

erer

tical Grtical Gr

tical Gr

erer

tical Grtical Gr

Be sure not to block the vertical groove running down theBe sure not to block the vertical groove running down the

Be sure not to block the vertical groove running down the

Be sure not to block the vertical groove running down theBe sure not to block the vertical groove running down the centrcentr

e ofe of

centr

centrcentr

e of

e ofe of

the dif the dif

the dif

the dif the dif

fuserfuser

fuser

fuserfuser

oooo

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OPTIONAL SCREEN INSTALLATION

1. Bunch the curtain mesh in the middle of the rod.

2. Insert one end of the rod through the hole indicated in the side

of the firebox frame.

3. The rod will need to be bowed in the middle in order to insert the other end of the rod into the opposite hole.

4. Tuck the bottom of the curtain mesh behind the front lip of the retainer.

ELECTRICAL CONNECTION

This fireplace requires a 15 amp, 120 volt and 60 hz circuit. The fireplace should be on its own circuit. If there are other appliances on the same circuit, this may cause the circuit breaker or fuse to blow when the fireplace heater is in operation.

The unit comes with a 6' electrical cord, exiting the bottom right side. Plan your installation to avoid the use of an extension cord. If you require an extension cord, it must be at least 16 awg wire and be rated for 2025 watts.

Electrical outlet wires must comply with local building codes to reduce the risk of fire, electrical shock and injury.

Do NOT use the fireplace if any part has been under water.

Call a qualified service technician IMMEDIATELY to have the fireplace inspected for damage to the electrical circuit.

HARD WIRING CONNECTION

If it is necessary to hard wire this fireplace, a qualifiedIf it is necessary to hard wire this fireplace, a qualified

If it is necessary to hard wire this fireplace, a qualified

If it is necessary to hard wire this fireplace, a qualifiedIf it is necessary to hard wire this fireplace, a qualified electrician may remove the cord connection, and wireelectrician may remove the cord connection, and wire

electrician may remove the cord connection, and wire

electrician may remove the cord connection, and wireelectrician may remove the cord connection, and wire this unit directly to the house hold wiring.this unit directly to the house hold wiring.

this unit directly to the house hold wiring.

this unit directly to the house hold wiring.this unit directly to the house hold wiring.

Permanently framing the fireplace with an enclosure, requires the fireplace to be hardwired.

This fireplace must be electrically connected and grounded in accordance with local codes, if hard wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the ANSI/NFPA 70-1996 NATIONAL ELECTRICAL CODE in the United States.

ELECTRICAL DIAGRAM LEGEND

1.1.

Power (Rocker Switch)Power (Rocker Switch)

Power (Rocker Switch)

1.1.

Power (Rocker Switch)Power (Rocker Switch)

2.2.

Thermostat SwitchThermostat Switch

Thermostat Switch

2.2.

Thermostat SwitchThermostat Switch

3.3.

Fan / Heater AssemblyFan / Heater Assembly

Fan / Heater Assembly

3.3.

Fan / Heater AssemblyFan / Heater Assembly

4.4.

Main Circuit BoardMain Circuit Board

Main Circuit Board

4.4.

Main Circuit BoardMain Circuit Board

5.5.

DC Motor (flame effect)DC Motor (flame effect)

DC Motor (flame effect)

5.5.

DC Motor (flame effect)DC Motor (flame effect)

6.6.

Main Power CordMain Power Cord

Main Power Cord

6.6.

Main Power CordMain Power Cord

7.7.

Strain ReliefStrain Relief

Strain Relief

7.7.

Strain ReliefStrain Relief

8.8.

Flame Effect LightFlame Effect Light

Flame Effect Light

8.8.

Flame Effect LightFlame Effect Light (two light sockets-(two light sockets-

(two light sockets-

(two light sockets-(two light sockets-

9.9.

Nylon Cable TieNylon Cable Tie

Nylon Cable Tie

9.9.

Nylon Cable TieNylon Cable Tie

75quartz watts max75quartz watts max

75quartz watts max

75quartz watts max75quartz watts max

W660-0023W660-0023

W660-0023

W660-0023W660-0023 W660-0040W660-0040

W660-0040

W660-0040W660-0040 W062-0019W062-0019

W062-0019

W062-0019W062-0019 W707-0003W707-0003

W707-0003

W707-0003W707-0003 W435-0006W435-0006

W435-0006

W435-0006W435-0006 W750-0143W750-0143

W750-0143

W750-0143W750-0143 W105-0002W105-0002

W105-0002

W105-0002W105-0002 W750-0126W750-0126

W750-0126

W750-0126W750-0126

))

)

))

Electric Diagram

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LIGHT REPLACEMENT

There are two methods to replace the light:There are two methods to replace the light:

There are two methods to replace the light:

There are two methods to replace the light:There are two methods to replace the light: In either method, the electrical circuit breaker must beIn either method, the electrical circuit breaker must be

In either method, the electrical circuit breaker must be

In either method, the electrical circuit breaker must beIn either method, the electrical circuit breaker must be shut off until the replacement procedure has been com-shut off until the replacement procedure has been com-

shut off until the replacement procedure has been com-

shut off until the replacement procedure has been com-shut off until the replacement procedure has been completed at which time it can be turned back on.pleted at which time it can be turned back on.

pleted at which time it can be turned back on.

pleted at which time it can be turned back on.pleted at which time it can be turned back on.

Light Bulb Replacement Method 1:

1. If the unit is not secured to the floor, turn the unit around

to view the access panel.

2. Remove the four screws securing the access panel.

3. Remove the light bulb by holding one of the wires and

moving the light bulb to the opposite side of the wire that you are holding.

4. Replace using the new light bulb by following the removal instructions in reverse.

5. Replace the access panel and put the fireplace back into position.

Light Bulb Replacement Method 2:

2. Remove the five screws holding the defuser screen. Pull

the top two corners in towards the center and remove from the unit.

1. Remove the two screws holding the glass retainer and pull forward to remove the glass. Place the glass and retainer in a safe spot.

3. Remove the two screws that hold the flame divider in place and remove.

4. Remove the light bulbs by holding one wire from one side of the socket and slide the light bulb to the opposite side of the wire that you are holding.

5. Repeat steps 4 through 1 to re-assemble the unit.

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REPLACEMENTS

Contact your dealer for questions concerning prices and availability of replacement parts. Normally all parts can be ordered through your Napoleon dealer or distributor.

When ordering replacement parts always give the following information:

1. MODEL & SERIAL NUMBER OF FIREPLACE

2. INSTALLATION DATE OF FIREPLACE

3. PART NUMBER

4. DESCRIPTION OF PART

5. FINISH

FORFOR

FOR

FORFOR

THETHE

THE

THETHE

WARRANTYWARRANTY

WARRANTY

WARRANTYWARRANTY

ORIGINALORIGINAL

ORIGINAL

ORIGINALORIGINAL

REPLREPL

REPL

REPLREPL

INVOICEINVOICE

INVOICE

INVOICEINVOICE

CEMENTCEMENT

CEMENT

CEMENTCEMENT

WILLWILL

WILL

WILLWILL

CLAIMCLAIM

CLAIM

CLAIMCLAIM

BEBE

REQUIREDREQUIRED

REQUIRED

BEBE

REQUIREDREQUIRED

, ,

TSTS

, ,

PHOPHO

PHO

PHOPHO TOTO

HONOURHONOUR

HONOUR

TOTO

HONOURHONOUR

ARAR

REPLACEMENT PARTS EF31 ACCESSORIES

# PART NO. DESCRIPTION

1 W497-0002 PLASTIC DIFFUSER 2 W062-0019 FAN / HEATER ASSEMBLY 3 W380-0016 THERMOSTA T KNOB 4 W387-0005 75 WATT QUARTZ LIGHT BULB 5 W435-0006 FLAME EFFECT MOTOR 6 W660-0040 THERMOSTA T SWITCH 7 W660-0023 MAIN POWER SWITCH 8 W010-1266 FLAME EFFECT ASSEMBL Y 9 GL-648 LOG SET 10 W135-0227 LOG #1 - RIGHT LOG 11 W135-0228 LOG #2 - LEFT LOG 12 W200-0162 SCREEN COVER 13 W215-0077 FLAME EFFECT 14 W300-0078 GLASS

OCOPYOCOPY

OCOPY

OCOPYOCOPY

OFOF

THETHE

THE

THETHE

* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR

FURTHER

Use only accessories designed for and listed with the EF31 model.

# PART NO. DESCRIPTION

15 E31S SCREEN KIT

INFORMATION, CONTACT YOUR N APOLEON

DEALER

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TROUBLE SHOOTING GUIDE

SYMPTOM PROBLEM TEST SOLUTION

No Flame Light but - Light bulbs have burned out. - Remove access panel and change everything else is light bulbs. working properly.

Flame light, but no - Flame generator motor has burned out. - Consult your local dealer. movement in the flame - Flame generator has come loose. - Remove the access panel and check to make

sure the flame generator is in the flame generator bracket, and is secured to the motor with the rubber tube.

Heater works but - Fan on heater is not working. - Consult your local dealer. there is no air flow.

Fan works but there is - Heater is not working. - Consult your local dealer. no heat.

Fireplace will not - Breaker or fuse has blown. - Check main power switch is turned on. turn on. - Fireplace cord is unplugged. - Consult your local dealer.

- Check fuse or breaker in house hold electric panel.

- Plug cord back into receptacle.

Heater does not turn off. - Thermostat is set to high. - Turn thermostat control down.

- Thermostat may be faulty. - Consult your local dealer.

Excessive noise coming - Dirt build up on fan bearing. - Vacuum the top control compartment. from the top of the unit. - Defective blower. - Consult your local dealer.

Odour - Dust has settled on the - Run heater until odour ceases

heater element. (approx. 1/2 hr)

- Consult your local dealer.

Heater cycling on - Air intlets blocked. - Check to make sure there is nothing blocking and off the air inlets on the bottom of the unit.

- Should not be on high pile carpet that can block air inlets.

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RATING PLATE LOCATION

There are two methods to gain access to the rating plate,There are two methods to gain access to the rating plate,

There are two methods to gain access to the rating plate,

There are two methods to gain access to the rating plate,There are two methods to gain access to the rating plate, located behind the access panel.located behind the access panel.

located behind the access panel.

located behind the access panel.located behind the access panel.

Method 1:

1. If the unit is not secured to the floor, turn the unit around

to view the access panel.

Method 2:

1. Remove the two screws holding the glass retainer and

pull forward to remove the glass. Place the glass and retainer in a safe spot.

2. Remove the four screws securing the access panel.

2. Remove the five screws holding the defuser screen. Pull

the top two corners in towards the center and remove from the unit.

3. Remove the four screws that hold the flame effect in place and remove.

4. Repeat steps 3 through 1 to re-assemble the unit.

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