Napoleon Fireplaces EF30G User Manual

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE

INSTALLATION AND

OPERATION INSTRUCTIONS

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada s [phone] s fax[phone]

www.napoleonreplaces.com s [e-mail]

For customer service inquiries, please call 1-866-592-6667

(9:00am - 5:00pm PST)

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 1278 CSA STANDARD

EF30G

ELECTRIC FIREPLACE

CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.

SAFETY INFORMATION

- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.

If the information in these instructions are not
followed exactly, an electrical shock or fire may
result causing property damage, personal injury
or loss of life.

!

WARNING

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• Do not operate fireplace before reading and understanding operating instructions. Failure to operate fireplace
according to operating instructions could cause fire or injury.

• Risk of burns. The fireplace should be turned off and cooled before servicing.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this fireplace.

• Adults and especially children should be alerted to the hazards of high surface temperatures and should stay away to
avoid burns or clothing ignition. Supervise young children when they are in the same room as the fireplace.

• Clothing or other flammable material should not be placed on or near the fireplace.

• Due to high temperatures, the fireplace should be located out of traffic and away from furniture and draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.

• Even after the fireplace is out, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot
surfaces. These screens and guards must be fastened to the floor.

• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

• It is imperative that the control compartments, circulating blower and its passageway in the fireplace and are kept
clean. The fireplace should be inspected before use and at least annually by a qualified service person. More frequent
cleaning may be required due to excessive lint from carpeting, bedding material, etc. The fireplace area must be kept
clear and free from combustible materials, gasoline and other flammable vapors and liquids.

• Under no circumstances should this fireplace be modified.

• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to inspect
the fireplace and to replace any part of the control system which has been under water.

• Do not operate the fireplace with the glass door removed, cracked or broken. Replacement of the glass should be
done by a licensed or qualified service person.

• Do not strike or slam shut the fireplace glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic
bags, these are not toys and should be kept away from children and infants.

!

WARNING

table of contents

1.0 INTRODUCTION 2

3.0 ELECTRICAL REQUIREMENTS 7

3.0 INSTALLATION 10

4.0 FRAMING 13

5.0 OPERATING INSTRUCTIONS 15

6.0 MAINTENANCE 17

7.0 REPLACEMENTS 19

8.0 TROUBLESHOOTING 20

1.1 WARRANTY 3

1.2 GENERAL INSTRUCTIONS 4

1.3 PRECAUTIONS 4

1.4 LISTING APPROVALS 5

1.5 DIMENSIONS 6

1.6 LOCATING APPLIANCE 6

1.7 UNPACKING AND TESTING APPLIANCE 6

3.1 GROUNDING APPLIANCE 7

3.3 HARDWIRE INSTALLATION 8

3.1 MINIMUM CLEARANCE TO COMBUSTIBLES 10

3.2 NEW CONSTRUCTION OR RENOVATION 10

3.3 INSTALLING THE APPLIANCE 11

3.4 GLASS EMBER INSTALLATION 11

3.5 THERMOSTAT AND THERMAL SENSOR INSTALLATION 12

4.1 HEARTH 14

4.2 COLD CLIMATE INSTALLATION 14

4.3 MINIMUM MANTEL CLEARANCES 14

4.4 FINISHING CHECKLIST 14

5.1 REMOTE CONTROL 16

6.1 FLAME GENERATION BULB REPLACEMENT 17

6.2 EMBER BED BULB REPLACEMENT 18

6.3 CLEANING 18

1.0 introduction

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

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Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components
and remote controls are covered and NAPOLEON® will provide replacement parts free of charge during the
first year of limited warranty.
Light bulbs and fuses are NOT covered by the warranty.
Any labour related to warranty repair is not covered.
* Construction of models vary. Warranty applies only to components included with your specific heater.

NAPOLEON® ELECTRIC FIREPLACE PRESIDENT’S LIFETIME LIMITED WARRANTY

CONDITIONS AND LIMITATIONS

NAPOLEON® warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered
customer) whose name appears on the warranty registration card filed with NAPOLEON® -- provided that the purchase was made through an
authorized NAPOLEON® dealer and is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire
codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed
from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical
cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs.
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship
provided that the product has been operated in accordance with the operation instructions and under normal conditions.
NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such
expenses are not covered by this warranty.
Notwithstanding any provisions contained in the President's Limited Lifetime Warranty, NAPOLEON’s responsibility under this warranty is defined
as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defines the obligations and liability of NAPOLEON® with respect to the NAPOLEON® electric fireplace and any other warranties
expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this
product.
Any damages to fireplace, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON®.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your
authorized dealer. The warranty registration card must be returned within fourteen days to register the warranty.
NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.

NAPOLEON® electric fireplaces are manufactured under the strict Standard of the world recognized

ISO 9001 : 2000 Quality Assurance Certificate.

NAPOLEON® products are designed with superior components and materials, assembled by trained craftsmen

who take great pride in their work. Once assembled the complete fireplace is thoroughly inspected by a qualified

technician before packing to ensure that you , the customer, receive the quality product that you expect from

NAPOLEON®.

1.1 warranty

3

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4

!

WARNING

Read these instructions completely before beginning installation. Failure to follow them could cause a

fireplace malfunction resulting in serious injury and/or property damage.

All electric fireplaces have hot and arcing or sparking parts inside. Do not use it in areas where gaso-

line, paint or flammable liquids are present.

This electric fireplace is tested and listed for use only with the optional accessories listed in these

instructions. Use of optional accessories not specifically tested for this electric fireplace could void

the fireplace warranty and/or result in a safety hazard.

Risk of electric shock.

Do not open.

No user-serviceable parts inside.

High temperature, risk of fire. Keep electrical cords, drapery, furnishings, and other combustibles at

least 3 feet (0.9m) from the front of the fireplace and away from sides and rear.

Do not use damaged electrical cords.

Servicing should be done only while the fireplace is disconnected from the power supply circuit.

1.2 general instructions

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to theses instructions.

1.2.1 Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.

1.2.2 The appliance may emit a slight, harmless odour when rst used. This odour is normal and it is caused

by the initial heating of internal appliance elements and will not occur again.

1.2.3 If your appliance does not emit heat, consult the operation section of this manual for further information.

1.3 precautions

1.2.4 Use with a CSA or UL certied surge protector.

When using electric appliances, basic precautions should always be followed to reduce the risk of re, electric

shock, and injury to persons, including the following:

1.3.1 Read all instructions before using this appliance.

1.3.2 This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided,

use handles when moving this appliance. Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least 3 feet (0.9 meters) from the front of the appliance and
keep them away from the sides and rear.

1.3.3 Extreme caution is necessary when this appliance is used by or near children and whenever the
appliance is left operating and unattended.

1.3.4 Always unplug appliance when not in use.

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1.3.5 Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.

1.3.6 Do not use outdoors.

1.3.7 This appliance is not intended for use in bathrooms, laundry areas and similar indoor locations. Never

locate appliance where it may fall into a bathtub or other water container.

1.3.8 To disconnect appliance, turn controls to off, then remove plug from outlet.

1.3.9 Connect to properly grounded outlets only.

1.3.10 Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an

electric shock or re, or damage the appliance.

1.3.11 To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on soft

surfaces, like a carpet, where openings may become blocked.

1.3.12 Use this appliance only as described in this manual. Any other use not recommended by the

manufacturer may cause re, electric shock, or injury to persons.

1.3.13 Avoid the use of an extension cord because the extension cord may overheat and cause a risk of re.

However, if an extension cord must be used, the cord shall be No.14 AWG minimum size and rated
not less than 1875 watts.

5

SAVE THESE INSTRUCTIONS.

1.4 listing approvals

This appliance has been tested in accordance with the CSA Standards for xed and location-dedicated electric

room appliances in the United States and Canada. If you need assistance during installation, please contact
your local dealer.

Model Number EF30G

Description Electric Appliance

Voltage 120V AC

Watts MAX 1500W

Amps 15 AMP Grounded Circuit

Appliance

Width

Appliance

Height

Appliance

Depth

Net Weight 77 lbs (35kgs)

Gross Weight 83.8 lbs (38kgs)

30" (762mm)

32.29" (820mm)

11.02" (280mm)

NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest edition
or the Canadian Electric Code, CSA C22.1 as appropriate.

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6

Top View

Rating Plate
and Serial
Number

Back View

Power Cord

and

Thermostat

30.375”

26.500”

Side

View

32.250”

Heater vents - DO

NOT COVER

10.250”

11.000”

30.000”

!

WARNING

TOP VIEW SHOWING APPROVED ROOM

LOCATIONS OF FIREPLACE

!

WARNING

Due to high temperatures, this electric fireplace should be located out of traffic. Keep combustible materials such

as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the front of the fireplace.

Never locate this electric fireplace where it may fall into a bathtub or other water container.

Wear safety gloves and safety glasses for protection during installation and maintenance.

To prevent contact with sagging or loose insulation, the electric fireplace must not be installed against vapor

barrier or exposed insulation. Localized overheating could occur and a fire could result.

1.5 dimensions

FIGURE 1a

FIGURE 1b

FIGURE 1c

FIGURE 1d

Heater vents and air

openings can not be covered

in any circumstances.

1.6 locating appliance

1.7 unpacking and testing appliance

Minimum clearance of 1" on all sides, back and top must be
maintained at all times. Illustrations throughout these instruc-

tions reect typical installations and are for design purposes

only. Actual installations may vary slightly due to individual
preferences.

Figure 1.6 illustrates a variety of ways the appliance may be
located in a room. The appliance may be installed directly on

the oor (uncarpeted), or raised on a hearth.

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

FIGURE 1.6

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