CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA 2.22, ANSI Z21.50 FOR VENTED GAS FIREPLACES.
BGNV40-N
NATURAL GAS
BGNV40-P
1
PROPANE
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
SAFETY INFORMATION
!
WARNING
If the information in these instructions are
not followed exactly, a fi re or explosion
may result causing property damage,
personal injury or loss of life.
- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fi re department.
- Installation and service must be performed by a
qualifi ed installer, service agency or the supplier.
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 4Y8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
NOTE: changes, other than editorial, are denoted by a vertical line in the margin.
W415-0813 / A / 04.19.10
1.0 INSTALLATION OVERVIEW
Vent, see “VENTING”
section.
3
Door, see “DOOR
INSTALLATION” section.
Rating plate, see “RATING
PLATE INFORMATION”
section.
End door, see “END
DOOR INSTALLATION” section.
Louvres, see “LOUVRE
INSTALLATION” section.
Bricks, see “BRICK PANEL
INSTALLATION” section.
W415-0813 / A / 04.19.10
4
2.0 INTRODUCTION
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.
• Risk of fi re or asphyxiation do not operate appliance with fi xed glass removed.
• Do not connect 110 volts to the control valve.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal
edges may be sharp.
• Do not burn wood or other materials in this appliance.
• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the fl oor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance and venting system are kept clean. The appliance and its venting system should be inspected
before use and at least annually by a qualifi ed service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and
free from combustible materials, gasoline and other fl ammable vapors and liquids.
• Under no circumstances should this appliance be modifi ed.
• This appliance must not be connected to a chimney fl ue pipe serving a separate solid fuel burning appli-
ance.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service techni-
cian to inspect the appliance and to replace any part of the control system and any gas control which
has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualifi ed service person.
• Do not strike or slam shut the appliance glass door.
• Only doors / optional fronts certifi ed with the unit are to be installed on the appliance.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and your
family against Carbon Monoxide.
!
WARNING
3.16
W415-0813 / A / 04.19.10
2.1 DIMENSIONS
/
/
L
GAS
6
/
/
8
38
32/
36
0"
2.1.1 ISLAND
38"
32
5
1
22
/8"
1
/2"
2.1.2 OPEN-END
38"
1
/2"
32
2.1.3 PENINSULA
38"
1
/2"
32
36"
38"
36"
221/8"
1
22
/8"
GAS
1
6
/2"
1
/4"
4
21/2"
INLET
ELECTRICAL
INLET
22 1/8"
25
1
/8"
221/8"
GAS
1
/2"
6
1
/4"
4
INLET
2.1.4 SEE-THRU
36"
38"
4
21/2"
ELECTRICAL
221/8"
INLET
221/8"
ELECTRICA
W415-0813 / A / 04.19.10
6
A
A
2.2 GENERAL INSTRUCTIONS
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPENED OR REMOVED.
PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE.
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48” FROM THE
SURFACES AROUND AND ESPECIALLY ABOVE THE APPLIANCE CAN BECOME HOT. AVOID CONTACT
WHEN THE APPLIANCE IS OPERATING.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE PRESSURE TESTING
GAS LINE AT TEST PRESSURES ABOVE 1/2 PSIG. CLOSE THE MANUAL SHUT-OFF VALVE BEFORE
PRESSURE TESTING GAS LINE AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG.
!
WARNING
PROVIDE ADEQUA TE VENTILA TION.
FRONT FACE OF THE UNIT.
FIRE RISK. EXPLOSION HAZARD.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH THIS APPLIANCE.
USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS COMPONENTS, VENTING
COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL VOID THE WARRANTY AND CERTIFICATION.
THIS GAS APPLIANCE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to
conform with local codes. Installation practices vary from region to region and it is important to know the
specifi cs that apply to your area, for example in Massachusetts State:
• This product must be installed by a licensed plumber or gas fi tter when installed within the commonwealth
of Massachusetts.
• The appliance damper must be removed or welded in the open position prior to installation of a appliance
insert or gas log.
• The appliance off valve must be a “T” handle gas cock.
• The fl exible connector must not be longer than 36 inches.
• A Carbon Monoxide detector is required in all rooms containing gas fi red appliances.
• The appliance is not approved for installation in a bedroom or bathroom unless the unit is a direct vent
sealed combustion product.
The installation must conform with local codes or, in
absence of local codes, the National Gas and Propane
Installation Code CSA B149.1 in Canada, or the National
Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the United
States. Suitable for mobile home installation if installed in
accordance with the current standard CAN/CSA Z240MH
Series, for gas equipped mobile homes, in Canada or
NSI Z223.1 and NFPA 54 in the United States.
s long as the required clearance to combustibles is
maintained, the most desirable and benefi cial location for an appliance is in the center of a building, thereby
allowing the most effi cient use of the heat created. The location of windows, doors and the traffi c fl ow in the
room where the appliance is to be located should be considered. If possible, you should choose a location
where the vent will pass through the house without cutting a fl oor or roof joist.
www.ncertied.org
We suggest that our gas
hearth products be installed
and serviced by professionals
who are certied in the U.S.
by the National Fireplace
Institute
®
(NFI) as NFI Gas
Specialists
W415-0813 / A / 04.19.10
If the appliance is installed directly on carpeting, vinyl tile or other combustible material other than wood
fl ooring, the appliance shall be installed on a metal or wood panel extending the full width and depth.
If the optional fan or blower is installed, the junction box must be electrically connected and grounded in
accordance with local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/
NFPA 70 National Electrical code in the United States.
2.3 GENERAL INFORMATION
FOR YOUR SATISFACTION, ALL BURNER ASSEMBLIES HAVE BEEN TEST-FIRED TO ASSURE THEIR
OPERA TIONS AND QUALITY!
7
4.1
BGNV40
NGLP
Altitude (FT)0-4,5000-4500
Max. Input (BTU/HR)30,00030,000
Max. Output (BTU/HR)20,400
Effi ciency (w/the fan on)68%
Min. Inlet Gas Supply
4.5" Water Column 11" Water Column
When the appliance is installed at elevations above 4,500ft, and in the absence of
specifi c recommendations from the local
authority having jurisdiction, the certifi ed
high altitude input rating shall be reduced
at the rate of 4% for each additional
1,000ft. Expansion / contraction noises
during heating up and cooling down cycles
are normal and to be expected.
Pressure
Max. Inlet Gas Supply
Pressure
Manifold Pressure (Under
7" Water Column13" Water Column
3.5" Water Column 10" Water Column
This appliance is approved for bedroom
and bed-sitting room installations and is
suitable for mobile home installation.
Flow Conditions)
NO EXTERNAL ELECTRICITY (110 VOLTS OR 24 VOLTS) IS REQUIRED FOR THE GAS SYSTEM OPERATION.
Expansion / contraction noises during heating up and cooling down cycles are normal and are to be expected.
If utilizing one of Wolf Steel's trim or surround kits, see "FRAMING" section for removal of the top extension.
NOTE: The protective wrap on plated parts is best removed when the assembly is at room temperature
but this can be improved if the assembly is warmed, using a hair dryer or similar heat source.
2.4 RATING PLATE INFORMATION
INSTALLER: It is
your responsibility to check off the
appropriate box
on the rating plate
according to the
model, venting and
gas type of the appliance.
For rating plate location, see “INSTALLATION OVERVIEW”
section.
NOT FOR USE WITH SOLID FUEL. FOR USE WITH GLASS
DOORS AND COVERS CERTIFIED WITH THIS UNIT ONL Y .
WARNING:DO NOT ADD ANY MA TERIAL T O THE APPLIANCE, WHICH WILL COME IN
CONTACT WITH THE FLAMES, OTHER THAN THAT SUPPLIED BY THE MANUFACTURER
WITH THE APPLIANCE.
MINIMUM CLEARANCE TO COMBUSTIBLE MATERIALS /
DEGAGEMENTS MINIMAUX DES MATERIAUX COMBUSTIBLES:
SEE INSTRUCTION MANUAL FOR GREATER EXTENSIONS. REFERER AU MANUEL
D'INSTRUCTION POUR DES EXTENSIONS PLUS GRANDES.
CERTIFIED UNDER / HOMOLOGUE SELON LES NORMES: CSA 2.22b-2009 & ANSI Z21.50b-2009, VENTED GAS FIREPLACE/FOYER A GAZ VENTILE.
VENTED GAS FIREPLACE. APPROVED FOR BEDROOM, AND
BED-SITTING ROOM INSTALLA TION.
MODEL BGNV40N
MODEL BCNV400N
0-4500FT (0-1370m)
PRESSION AU COLLECTEUR: 3.5" D'UNE COLONNE D'EAU
PRESSION D'ALIMENTA TION MINIMALE: 4.5" D'UNE COLONNE D'EAU
PRESSION D'ALIMENTATION MAXIMALE: 7.0" D'UNE COLONNE D'EAU
MINIMUM SUPPLY PRESSURE: 4.5" WA TER COLUMN
MAXIMUM SUPPLY PRESSURE: 7.0" WA TER COLUMN
REFERENCE # W/N 15511
ALTITUDE / ELEVATION
30,000 BTU/h
20,000BTU/h
#39
MANIFOLD PRESSURE: 3.5" WATER COLUMN
INPUT / ALIMENTA TION
REDUCED INPUT / ALIMENT A TION REDUITE
ORIFICE / INJECTEUR
"1TNEVE / TNEV0REHCNALP / ROOLF
FOYER A GAZ VENTILE. HOMOLOGUE POUR INST ALLA TION DANS UNE
CHAMBRE A COUCHER, ET UN STUDIO.
MODEL BGNV40P
MODEL BCNV400P
0-4500FT (0-1370m)
30,000 BTU/h
20,000BTU/h
MANIFOLD PRESSURE: 10" WATER COLUMN
PRESSION AU COLLECTEUR: 10" D'UNE COLONNE D'EAU
MINIMUM SUPPLY PRESSURE: 1 1" W A TER COLUMN
PRESSION D'ALIMENTATION MINIMALE: 11" D'UNE COLONNE D'EAU
MAXIMUM SUPPLY PRESSURE: 13" WA TER COLUMN
PRESSION D'ALIMENTATION MAXIMALE: 13" D'UNE COLONNE D'EAU
UN COMBUSTIBLE SOLIDE NE DOIT PAS ETRE UTILISE AVEC CET
APPAREIL. UTILISER AVEC LES PORTES VITREES HOMOLOGUEES
ET COUVERTURES SEULEMENT AVEC CETTE UNITE.
AVERTISSEMENT: N'AJOUTEZ PAS A CET APPAREIL AUCUN MA TERIAU DEV ANT ENTRER
EN CONTACT A VEC LES FLAMMES AUTRE QUE CELUI QUI EST FOURNI A VEC CET APP AREIL P AR
LE FABRICANT .
THE APPLIANCE MUST BE VENTED USING "B" VENT . SEE OWNERS INST ALLATION MANUAL FOR
VENTING SPECIFICS.
L'APPAREIL DOIT EVACUER SES GAZ EN UTILISANT L'EVENT "B". REFERER AU MANUEL
D'INSTALLATION DE PROPRIET AIRE POUR L'EV ACUA TION PRECISE.
OPTIONAL FAN KIT / ENSEMBLE DE VENTILA TEUR F ACUL T A TIF: GZ550-KT
WOLF STEEL LTD, BARRIE, ON, CANADA
MADE IN CANADA / FABRIQUE AU CANADA
SERIAL NUMBER/NO. DE SERIE: BGNV40 / BCNV400
#52
W415-0813 / A / 04.19.10
W385-0250_C
8
3.0 VENTING
RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE.
This is a vented appliance and must be connected to a chimney in accordance with the current installation
codes. In absence of local codes, install to the current CAN/CGA B149 in Canada or to the current National
Fuel Gas Code ANSI Z223.1 in the United States. This model can be common-vented.
A minimum fi ve inch diameter (5" Ø) B-vent or class A vent is required. A minimum 5' vent height is required.
Secure the B-vent to the exhaust collar on the appliance top with 3 screws. In cold climates, the use of a Bvent and an insulated chase is recommended.
Under extreme vent confi gurations, allow several minutes (5-15) for the fl ame to stabilize after ignition. Provide
a means for visually checking the vent connection to the appliance after the appliance is installed.
3.1 VENTING SAFETY SWITCH
TAMPERING WITH THE SAFETY SWITCH CAN RESULT IN CARBON MONOXIDE POISONING AND
!
WARNING
!
WARNING
POSSIBLE DEATH.
This thermally activated switch, located in front of
the draft hood, senses an increase in temperature
and acts as a safety shut-off, see "A". It shuts down
the gas to the main burner in the event of a severe
downdraft of air or a blocked or disconnected chimneyfl ue. If the fl ue is blocked or has no "draw", the safety
switch will automatically shut off the supply of gas to
the main burner within 10 minutes.
This switch must be manually reset by depressing the
plunger.
The one wire running from the vent safety switch is
attached to terminal 1 of the valve, see "B". The other
wire (laying loose in the valve control area) may be
attached to a wall switch or thermostat.
PLUNGER
HI LIMIT
SWITCH
A
B
W415-0813 / A / 04.19.10
3.2 HIGH LIMIT SWITCH
9
This thermally activated switch, located in front of
the draft hood, senses an increase in temperature
and acts as a safety shut-off (See 'A' below). It shuts
down the gas to the main burner in the unlikely event
of the appliance overheating. The HI Limit switch will
automatically reset after the appliance has cooled
down, resuming gas fl ow to the main burner.
3.3 VENT ACTION CHECK
A test for correct venting action must be made before the installed appliance can be left with the customer.
Follow the procedure below:
2.3.1 Close all doors and windows in the room / start exhaust fans in the home /
turn the appliance blower off (if so equipped).
2.3.2 Set controls to "high" and light the appliance.
2.3.3 Wait 5 minutes. Light a match and hold to the front of the draft hood.
Venting action is satisfactory, if smoke and fl ames are drawn into the draft hood.
Venting action is unsatisfactory, if the smoke spills back, and the fl ame splays out-
ward. If venting action is unsatisfactory, turn off the appliance, wait 10 minutes and
try again. If the smoke is still not drawn into the draft hood, turn the appliance off and
check for vent blockage or restriction. If necessary, consult with a qualifi ed inspector.
VENT SAFETY
SWITCH
THERMOSTAT OR
WALL SWITCH
HIGH LIMIT
SWITCH
VALVE
The Vent Safety or Hi Limit switches must not be adjusted or disabled.
In the event that either switch or any associated parts are exchanged, only
original manufacturer's parts may be used.
4.0 INSTALLATION
FOR SAFE AND PROPER OPERATION OF THE APPLIANCE, FOLLOW THE VENTING INSTRUCTIONS
ALL INNER EXHAUST AND OUTER INTAKE VENT PIPE JOINTS MAY BE SEALED USING EITHER RED
RTV HIGH TEMP SILICONE SEALANT W573-0002 (NOT SUPPLIED) OR BLACK HIGH TEMP MILL PAC
W573-0007 (NOT SUPPLIED) WITH THE EXCEPTION OF THE APPLIANCE EXHAUST FLUE COLLAR
WHICH MUST BE SEALED USING MILL PAC.
IF USING PIPE CLAMPS TO CONNECT VENT COMPONENTS, 3 SCREWS MUST ALSO BE USED TO
ENSURE THE CONNECTION CANNOT SLIP OFF.
RISK OF FIRE, EXPLOSION OR ASPHYXIATION. IMPROPER SUPPORT OF THE ENTIRE VENTING
SYSTEM MAY ALLOW VENT TO SAG AND SEPARATE. USE VENT RUN SUPPORTS AND CONNECT
VENT SECTIONS PER INSTALLATION INSTRUCTIONS.
!
WARNING
EXACTLY.
DO NOT CLAMP THE FLEXIBLE VENT PIPE.
RISK OF FIRE, DO NOT ALLOW LOOSE MATERIALS OR INSULATION TO TOUCH THE VENT PIPE.
REMOVE INSULATION TO ALLOW FOR THE INSTALLATION OF THE ATTIC SHIELD AND TO
MAINTAIN CLEARANCES TO COMBUSTIBLES.
68.2A
W415-0813 / A / 04.19.10
10
4.1 GAS INSTALLATION
RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH
SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT
WITH THE GLASS DOOR OPENED OR REMOVED. PURGING OF THE GAS SUPPLY LINE SHOULD BE
PERFORMED BY A QUALIFIED SERVICE TECHNICIAN. ASSURE THAT A CONTINUOUS GAS FLOW IS AT
THE BURNER BEFORE CLOSING THE DOOR. ENSURE ADEQUATE VENTILATION. FOR GAS AND
ALL GAS CONNECTIONS MUST BE CONTAINED WITHIN THE APPLIANCE WHEN COMPLETE.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE TESTING GAS
VALVE SETTINGS HAVE BEEN FACTORY SET, DO NOT CHANGE.
Installation and servicing to be done by a qualifi ed installer. Do not use open fl ame.
!
WARNING
AS SPARKS OR OPEN FLAMES.
ELECTRICAL LOCATIONS, SEE “DIMENSION” SECTION.
LINE AT TEST PRESSURES ABOVE 1/2 PSIG.
4.1.1
•Move the appliance into position and secure.
4.1.2
•If equipped with a fl ex connector the appliance is designed to accept a 1/2” gas supply. Without the
connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off
valve to turn off the gas supply to the appliance.
4.1.3
•Connect the gas supply in accordance to local codes. In the absence of local codes, install to the
current CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI
Z223.1 / NFPA 54 in the United States.
4.1.4
•When fl exing any gas line, support the gas valve so that the lines are not bent or kinked.
4.1.5
•The gas line fl ex-connector should provide suffi cient movement to permit shifting the burner assembly
on it’s side.
4.1.6
•Check for gas leaks by brushing on a soap and water solution.
30.1A
W415-0813 / A / 04.19.10
5.0 FRAMING
IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING
IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE APPLI-
ANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH ANY
OTHER OUTSIDE WALL OF A HOME. THIS WILL ENSURE THAT CLEARANCE TO COMBUSTIBLES IS
DO NOT NOTCH THE FRAMING AROUND THE APPLIANCE STAND-OFFS. FAILURE TO MAINTAIN AIR
SPACE CLEARANCE MAY CAUSE OVER HEATING AND FIRE. PREVENT CONTACT WITH SAGGING
OR LOOSE INSULATION OR FRAMING AND OTHER COMBUSTIBLE MATERIALS. BLOCK OPENING
INTO THE CHASE TO PREVENT ENTRY OF BLOWN-IN INSULATION. MAKE SURE INSULATION AND
WHEN CONSTRUCTING THE ENCLOSURE ALLOW FOR FINISHING MATERIAL THICKNESS TO MAIN-
TAIN CLEARANCES. FRAMING OR FINISHING MATERIAL CLOSER THAN THE MINIMUMS LISTED
MUST BE CONSTRUCTED ENTIRELY OF NON-COMBUSTIBLE MATERIALS. MATERIALS CONSISTING
ENTIRELY OF STEEL, IRON, BRICK, TILE, CONCRETE, SLATE, GLASS OR PLASTERS, OR ANY COM-
BINATION THEREOF ARE SUITABLE. MATERIALS THAT ARE REPORTED AS PASSING ASTM E 136,
STANDARD TEST METHOD FOR BEHAVIOUR OF MATERIALS IN A VERTICAL TUBE FURNACE AT
750°C AND UL763 SHALL BE CONSIDERED NON-COMBUSTIBLE MATERIALS.
!
WARNING
RISK OF FIRE!
MAINTAINED WITHIN THE CAVITY.
OTHER MATERIALS ARE SECURED.
11
MINIMUM CLEARANCE TO COMBUSTIBLES MUST BE MAINTAINED OR A SERIOUS FIRE HAZARD
COULD RESULT.
THE APPLIANCE REQUIRES A MINIMUM ENCLOSURE HEIGHT. MEASURE FROM THE APPLIANCE
BASE.
IF STEEL STUD FRAMING KITS WITH CEMENT BOARD ARE PROVIDED, THEY MUST BE INSTALLED.
5.1 MINIMUM CLEARANCE TO COMBUSTIBLES
Minimum clearance to combustible construction from appliance:
Sides, back, bottom, and top 0"
Recessed depth (corner installation) 25¼"
5.2 PENINSULA
5.2.1 INSTALLATION
It is best to frame your appliance after it is positioned and the vent system is installed. Use 2x4's
and frame to local building codes.
A = 22 1/8" minus fi nishing material thickness each
side.
To install the appliance face fl ush with the fi nished
wall, position the framework to accommodate the
thickness of the fi nished wall.
71.1
38 1/4”
2 1/2”
6 1/8”
38”
THE UNIT IS NOT LOAD BEARING
22 1/8”
W415-0813 / A / 04.19.10
12
5.2.2 COUNTER TOP / BAR INSTALLATION
When fi nishing the appliance, combustible material
may rest directly on the top extension.
NOTE: Maximum weight tolerance is 400 lbs,
provided that it is evenly distributed across the
top extensions of the appliance.
In order to achieve a counter top or bar type appearance with the minimum height allowed, framing must be non-combustible and may be done
with metal studding attached to the top extension
sides or the upper frame of the appliance.
* The top extension may be removed if non-combustible framing is faced with a non-combustible
material placed fl ush with the front face of the
appliance and extending from the top of the appliance. (Example: cement board) (not supplied).
Combustible counter / bar tops must maintain a
minimum of 38" from the base of the appliance to the
underside of the top.
NOTE: Wolf Steel trim and/or surround kits will
not totally cover the top extension of the appliance. In order to obtain a smooth transition
from the trim / surround to the wall, it is recommended that the top extension be removed and
the appliance be installed following the above
procedure.
NON-COMBUSTIBLE
MATERIAL
3"
*METAL
STUD
3"
SEE FIGURE
BELOW
NON-COMBUSTIBLE
MATERIAL
TOP
EXTENSION
*COMBUSTIBLE
MATERIAL
5½"
COMBUSTIBLE
MATERIAL
TOP EXTENSION
TOP OF THE UNIT
5.2.3 BRICK PANEL INSTALLATION
Install the base panels as illustrated. The side panel sits under the bracket tab. Holding the side panel in position, bend down the tab to secure.
STEP 4
STEP 3STEP 2STEP 1
RETAINER
STEP 5
W415-0813 / A / 04.19.10
DETAIL 5
5.2.4 FACING
A
38 1/4"
THE UNIT IS
NOT LOAD
BEARING
38 1/4"
6 1/2"
2 1/2"
Combustible materials may be installed fl ush with the
front of the appliance but must not cover any of the black
face-areas of the appliance. Non-combustible material
(brick, stone or ceramic tile) may protrude in these areas.
It is not necessary to install a hearth extension with this
appliance.
When roughing in the appliance, raise the appliance
to accommodate for the thickness of the fi nished fl oor
materials, (tile, carpeting, hard wood) which if not planned
for will interfere with the opening of the lower access door
and the installation of many decorative fl ashing acces-
sories.
Objects placed in front of the appliance should be kept a
minimum of 48" away from the glass front face.
5.2.5 FINISHING
Refer to "FINISHING" section for complete instructions regarding log placement, glass door and upper and
lower louvre attachments.
DRYWALL
5" MIN
13
DRYWALL
5.3 OPEN-END
5.3.1 INSTALLATION
It is best to frame your appliance after it is positioned and
the vent system is installed. Use 2x4's and frame to local
building codes.
NOTE: The one side stud must be steel.
LEFT CORNER Appliance ILLUSTRATED
To install the appliance face fl ush with the fi nished
wall, position the framework to accommodate the
thickness of the fi nished wall.
A = 25 1/8" minus fi nishing material thickness each side.
W415-0813 / A / 04.19.10
14
5.3.2 BRICK PANEL INSTALLATION
Install the base panels as illustrated in steps 1-4, see "PENINSULA
INSTALLATION PROCEDURE" section. The side panel sits under the
bracket tab. Holding the side panel in position, bend down the tab to
secure. DETAIL 6.
STEP 5
RETAINER
5.3.3 FACING
Combustible materials may be installed fl ush with the front of the appliance but must not cover any of the black
face-areas of the appliance. Non-combustible material (brick, stone or ceramic tile) may protrude in these
areas.
It is not necessary to install a hearth extension with this appliance system.
When roughing in the appliance, raise the appliance to accommodate for the thickness of the fi nished fl oor ma-
terials, i.e. tile, carpeting, hard wood, which if not planned for will interfere with the opening of the lower access
door and the installation of many decorative fl ashing accessories.
Objects placed in front of the appliance should be kept a minimum of 48" away from the glass front faces.
5.3.4 FINISHING
Refer to "FINISHING" section for complete instructions regarding
log placement, glass door and upper and lower louvre attachments.
DETAIL 6
DRYWALL
STEP 6
DRYWALL
W415-0813 / A / 04.19.10
4" MIN
5.4 SEE-THRU
5.4.1 INSTALLATION
It is best to frame your appliance after it is positioned and the
vent system is installed. Use 2x4's and frame to local building
codes.
See "BAR TYPE / COUNTER TOP INSTALLATION" section.
A = 22 1/8" minus fi nishing material thickness, each side.
15
38 1/4"
5.4.2 BRICK PANEL INSTALLATION
Install the base panels as illustrated in steps 1-4, see "PENINSULA INSTALLATION PROCEDURE" section. Both side
panels sit under the bracket tab. Holding the side panel in
position, bend down the tab to secure. DETAIL 6.
5.4.3 FACING
Combustible materials may be installed fl ush with the front of the appliance but must not cover any of the
black face-areas of the appliance. Non-combustible material (brick, stone or ceramic tile) may protrude in
these areas.
A
2 1/2"
6 1/2"
40 1/2"
RETAINER
STEP 5
RETAINER
DETAIL 5 & 6
STEP 6
It is not necessary to install a hearth extension with this appliance system.
When roughing in the appliance, raise the appliance to accommodate for the thickness of the fi nished fl oor
materials, i.e. tile, carpeting, hard wood, which if not planned for will interfere with the opening of the lower access door and the installation of many decorative fl ashing accessories.
Objects placed in front of the appliance should be kept a minimum of 48" away from the glass front faces.
W415-0813 / A / 04.19.10
16
5.4.4 FINISHING
Refer to "FINISHING" section for complete instructions
regarding log placement, glass door and upper and
lower louvre attachments.
5.5 ISLAND
5.5.1 INSTALLATION
DRYWALL
DRYWALL
4"
MIN
It is best to frame your appliance after it is positioned.
Use 2x4's and frame to local building codes.
A = 221/8 " minus fi nishing material thickness each
side.
B = 36 " minus fi nishing material thickness each end.
To install the appliance face fl ush with the fi nished wall,
position the framework to accommodate the thickness
of the fi nished wall.
5.5.2 BRICK PANEL INSTALLATION
Install the base panels as illustrated in steps 1-4, see "BRICK PANEL INSTALLATION" section.
B
2 1/2"
6 1/2"
36”
THE UNIT IS NOT LOAD BEARING
A
22 1/8”
38 1/4"
W415-0813 / A / 04.19.10
5.5.3 FACING
Combustible materials may be installed fl ush with
the front of the appliance but must not cover any
of the black face-areas of the appliance. Non-combustible material (brick, stone or ceramic tile) may
protrude in these areas.
It is not necessary to install a hearth extension with
this appliance system.
When roughing in the appliance, raise the appliance
to accommodate for the thickness of the fi nished fl oor materials, i.e. tile, carpeting, hard wood, which
if not planned for will interfere with the opening of
the lower access door and the installation of many
decorative fl ashing accessories.
Objects placed in front of the appliance should be
kept a minimum of 48" away from the glass front
faces.
17
DRYWALL
DRYWALL
5.5.4 FINISHING
Refer to "FINISHING" section for complete instructions regarding mantel requirements and installations, log
placement, glass door and upper and lower louvre attachments.
W415-0813 / A / 04.19.10
18
COMBUSTIBLE MATERIALS
T
3
E
T
N
3"
5.6 MINIMUM MANTEL CLEARANCES
RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO
OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE
CLEARLY MAINTAINED.
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE
HEAT RESISTANT TO PREVENT DISCOLOURATION.
Combustible mantel clearance can vary according to
the mantel depth. Use the
graph to help evaluate the
clearance needed. The threesided top extension piece
may be removed if non-combustible framing is faced with
a non-combustible material.
Dashed lines are suitable mantel sizes and clearances
when a non-combustible facing is used.
When using a non-combustible fi nishing material, the stand-offs may be removed, by
removing the set screw in the centre and sliding the stand-offs out of the mounting
clips.
6.2 DOOR INSTALLATION
GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.
!
WARNING
END HEAT
SHIELD SHOWN
HEAT SHIELD
STAND-OFFS
19
THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO
NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.
FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR
OPENINGS, LOUVRES OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR
SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.
BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO
THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.
DOOR OPENING AND CLOSING: The upper louvres must be removed to allow the door to be opened or
closed. To access the lower door latch, open the valve control door. Release the top and bottom door latches,
located at the right side of the door.
6.3 END DOOR INSTALLATION
Ensure that the door is properly clipped onto the steel lip to prevent overheating, glass breakage and / or discoloration of the upper trim.
To install the door(s), hook it over the steel lip located above the door opening.
Secure with screws along the bottom of the door. Tighten screws snugly. Do not over-tighten.
STEEL LIP
75.1
DOOR
W415-0813 / A / 04.19.10
20
6.4 LOG PLACEMENT
FAILURE TO POSITION THE LOGS IN ACCORDANCE WITH THESE DIAGRAMS OR FAILURE TO USE
ONLY LOGS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN THE APPLIANCE. DO NOT MODIFY THE
PROPER LOG POSITIONS, SINCE APPLIANCE MAY NOT FUNCTION PROPERLY AND DELAYED
THE LOGS ARE FRAGILE AND SHOULD BE HANDLED WITH CARE.
PhazerTM logs, glowing and charcoal embers, exclusive to Wolf Steel Ltd. appliances, provide a unique and
realistic glowing effect that is different in every installation. Take the time to carefully position the embers for a
maximum glowing effect.
!
WARNING
DAMAGE OR PERSONAL INJURY.
IGNITION MAY OCCUR.
76.1A
LOCATING SCREWS
LOCATING
STUDS
6.4.1Looking at the appliance from the valve side,
place the fi bre burner onto the locating screws
on the pan burner as illustrated above. It is
important not to cover any burner ports with
the fi bre burner.
6.4.2Place log #1 diagonally across the textured
burner cover onto the studs. The texture is
designed to cradle the underside of the log.
6.4.3Depending on the type of installation, the
view of the log positioning will reverse. Here
the lower end of log #2 rests near the back
left corner of the fi rebox on the locating stud.
The upper end sits on top of log #1, inside
the groove on log #2.
W415-0813 / A / 04.19.10
6.4.4 Log # 3 is made up of two pieces, a and b.
Piece #3a is the base of log #3. The base
sits diagonally in the designated area located
between logs #1 and fi ts tight up against #2.
21
6.4.5When pieces #3a and #3b are attached
to create log #3, the upper end of log #3
should rest in the groove, on top of log # 2.
The slot in the underside of piece #3b fi ts
over #3a. Place the end of piece #3b onto
the stud.
6.4.7Like log #3, log #5 also comes in two
pieces. The base (#5a) slopes outwards
between logs #2 and #4.
As with pieces #3a & b, piece #5b fi ts over
piece #5a. Place the end of piece #5b onto
the stud.
Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour
pigments burn in during the heat activated curing process.
Positioning the logs improperly will cause fl ame impingement and carboning.
Blocked burner ports can cause an incorrect fl ame pattern, carbon deposits and delayed ignition. PhazerTM
logs glow when exposed to direct fl ame. Use only certifi ed PhazerTM logs available from your authorized
dealer / distributor.
6.4.6As with log # 1, log #4 is also cradled by the
texture of the burner cover and the stud in
the base. Position log #4 so that the lower
end fi ts onto the stud. The upper end rests
against the moulded locator on the top of log
# 1.
6.4.8The upper end of log #5 rests in the groove,
on top of log #4 and creates the fi nal ap-
pearance of the log set.
6.5 CHARCOAL EMBERS
Randomly place the charcoal embers along the front and sides of the log support tray in a realistic manner.
Fine dust found in the bottom of the bag should not be used.
NOTE: Charcoal embers are not to be placed on the burner.
6.6 LOGO PLACEMENT
Remove the backing of the logo supplied and place on the glass viewing
door, as indicated.
32.1
½"
LOGO
½"
W415-0813 / A / 04.19.10
22
6.7 LOUVRE INSTALLATION
A
B
C
CLIPS
CENTRE SLOT
A
HOOD
Attach the hood by
pressing the top fl ange
into the clips along the
top of the louvre opening. Secure using a
screw through the centre
slot.
SLOT
TAB
B
UPPER LOUVRES
Insert the louvre tabs
into the slots located
at the top left and right
corners of the unit.
SLOT
HINGE CLIP
C
LOWER LOUVRES
Insert the hinge clips
into the slots located at
the bottom left and right
corners of the unit. To
remove the louvres, pull
the back tabs of the clips
forward, while pushing
the louvre assembly
back. Lift the clip.
57.2
W415-0813 / A / 04.19.10
7.0 OPTIONAL BLOWER INSTALLATION
black
white
red
BLOWER
THERMAL
SWITCH
VARIABLE
SPEED
SWITCH
!
WARNING
RISK OF FIRE AND ELECTRICAL SHOCK.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THIS APPLIANCE.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH
THIS APPLIANCE. USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS
COMPONENTS, VENTING COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL
VOID THE WARRANTY AND CERTIFICATION.
ENSURE THAT THE FAN’S POWER CORD IS NOT IN CONTACT WITH ANY SURFACE OF THE
APPLIANCE TO PREVENT ELECTRICAL SHOCK OR FIRE DAMAGE. DO NOT RUN THE POWER
CORD BENEATH THE APPLIANCE.
THE WIRE HARNESS PROVIDED IN THE BLOWER KIT IS A UNIVERSAL HARNESS. WHEN
INSTALLED, ENSURE THAT ANY EXCESS WIRE IS CONTAINED, PREVENTING IT FROM MAKING
CONTACT WITH MOVING OR HOT OBJECTS.
NOTE: This blower is not suitable for the 4 sided island installation
23
51.5
INST ALLATION TO BE DONE BY A QUALIFIED INSTALLER and must be electrically connected and grounded in accordance with local codes. In the absence of
local codes, use the current CSA C22.1 CANADIANELECTRICALCODE in Canada or the
ANSI/NFP A 70 NA TIONALELECTRICALCODE in the United States.
Remove the blower from its mounting bracket and attach to the bracket supplied with
the appliance. This bracket is found secured on the mounting stud located at the bottom of the vent side wall. The blower bracket contains two holes that allow the blower
to be positioned away from the intended gas supply hole.
Position the vibration reducing pad,
centred, onto the threaded stud, piercing
a hole into the pad. The blower must be
able to be positioned entirely onto the pad.
Tilt the blower onto its side and slide it
past the controls. Position the blower
under the clip and onto the stud. Secure
with a wing nut.
Remove the "Z" shaped mounting bracket secured to the burner, by the pilot. Remove the thermal switch from the bracket supplied in the blower kit and attach to
the mounting bracket. Attach the connectors from the black and white wires to the
thermal switch. Replace bracket and switch in the location it was removed from.
BGNV / BCNV ONL Y:
Remove the bracket from the top right side of the fi rebox. Remove the
thermal switch from the bracket supplied in the blower kit and
install the thermal switch into the bracket removed from the
fi rebox top. Then replace the bracket / switch in the location it
was removed.
Connect the two ends of the unattached wires by the bracket to
the thermal switch.
Connect the opposite ends of the wires to the red and black
leads of the blower harness.
MOUNTING
BRACKET
W415-0813 / A / 04.19.10
24
Do not overtighten thermal switch or distort housing. Attach the connectors from the black and red wires to the blower.
Attach and secure the variable speed switch using the nut provided. Plug the harness cord into the receptacle.
The wire harness provided in this kit is a universal harness. When installed, ensure that any excess wire is contained,
preventing it from making contact with moving or hot objects.
Drywall dust will penetrate into the blower bearings, causing irreparable damage. Care must be taken to prevent drywall
dust from coming into contact with the blower or its compartment. Any damage resulting from this condition is not covered
by the warranty policy .
Because the blower is thermally activated, when turned on, it will automatically start approximately 10 minutes after lighting the appliance and will run for approximately 30 - 45 minutes after the appliance has been turned off. Use of the fan
increases the output of heat.
51.4
W415-0813 / A / 04.19.10
25
A
8.0 OPERATION
!
WARNING
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH
THE GLASS DOOR OPENED OR REMOVED.
Ensure that a continuous gas flow is at the burner before installing the door. When lit for the first time, the appliance will
emit an odor for a few hours. This is a normal temporary condition caused by the "burn-in" of paints and lubricants used in
the manufacturing process and will not occur again.
fter extended periods of non-operation such as following a vacation or a warm weather season, the appliance may emit a
slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In both cases, open a
window to sufficiently ventilate the room.
FOR YOUR SAFETY READ BEFORE LIGHTING:
A. This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly.
B. Before operating smell all around the appliance area for gas and next to the floor because some gas is heavier than
air and will settle on the floor.
C. Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try to
repair it. Call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect
the appliance and replace any part of the control system and any gas control which has been under water.
WHAT TO DO IF YOU SMELL GAS:
Turn off all gas to the appliance.
Open windows.
Do not try to light any appliance.
Do not touch any electric switch; do not use any
phone in your building.
Immediately call your gas supplier from a
neighbor's phone. Follow the gas
supplier's instructions.
If you cannot reach your gas supplier,
call the fire department.
GAS KNOB
LIGHTING INSTRUCTIONS:
WARNING: The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.
When lighting and re-lighting, the gas knob cannot be turned from pilot to off unless the knob is depressed slightly.
1. Stop! Read the above safety information on this label.
2. Turn off all electric power to the appliance.
3. Turn the gas knob clockwise to off.
4. Wait five (5) minutes to clear out any gas. If you smell gas including near the floor. Stop! Follow "B" in the
above safety information on this label. If you don't smell gas go the next step.
5. Turn gas knob counter-clockwise to pilot.
6. Depress slightly and hold gas knob while lighting the pilot with the push button igniter. Keep knob depressed for one
minute, then release. If pilot does not continue to burn, repeat steps 3 through 5.
7. With pilot lit, depress and turn gas knob counter-clockwise to on.
8. If equipped with remote on-off switch / thermostat, main burner may not come on when you turn valve to on. Remote
switch must be in the on position to ignite burner.
9. Turn on all electric power to the appliance.
TO TURN OFF GAS
1. Turn off all electric power to the appliance if service is to be performed.
2. Push in gas control knob slightly and turn clockwise to off. Do not force.
TURN THE CONTROL VALVE TO THE OFF POSITION WHEN HEATER IS NOT IN USE.
47.2
W415-0813 / A / 04.19.10
26
9.0 ADJUSTMENTS
9.1 PILOT BURNER ADJUSTMENT
Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise
direction to reduce the gas fl ow.
Inlet pressure can be checked by turning screw (A) counter-
THERMOCOUPLE
clockwise until loosened and then placing pressure gauge
tubing over the test point. Gauge should read 7” (minimum 4.5”)
water column for natural gas or 13” (11” minimum) water column for
propane. Check that main burner is operating on “HI”.
Outlet pressure can be checked the same as above using screw (B).
Gauge should read 3.5” water column for natural gas or 10” water column
for propane. Check that main burner is operating on “HI”.
AFTER TAKING PRESSURE READINGS, TIGHTEN SCREWS
FIRMLY TO SEAL. DO NOT OVER TORQUE. LEAK TEST.
PILOT SCREW
PILOT
BURNER
P
I
L
O
T
39.3
THERMOPILE
B
L
O
I
H
N
O
A
F
O
F
P
L
T
I
O
9.2 VENTURI ADJUSTMENT
This appliance has an air shutter that has been factory set open according
to the chart below:
Regardless of venturi orientation, closing the air shutter will cause a more
yellow flame, but can lead to carboning. Opening the air shutter will cause a
more blue flame, but can cause flame lifting from the burner ports. The
flame may not appear yellow immediately; allow 15 to 30 minutes for the
final flame color to be established.
AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED
INSTALLER!
9.3 FLAME ADJUSTMENT
Turn clockwise to
increase fl ame height
I
H
L
O
FLAME
ADJUSTMENT
KNOB
VENTURI
BURNER
ORIFICE
49.1
P
I
L
O
T
L
O
NG
LP
I
H
AIR
SHUTTER
OPENING
BGNV40
1/4"
7/16"
F
O
F
N
O
P
L
T
I
O
W415-0813 / A / 04.19.10
9.4 FLAME CHARACTERISTICS
27
It’s important to periodically perform a visual check of the pilot and
burner fl ames. Compare them to the illustrations provided. If any fl ames
appear abnormal call a service person.
10.0 MAINTENANCE
MAINTENANCE
MAINTENANCE
MAINTENANCE
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
!
WARNING
3/8” - 1/2”
FLAME MUST
ENVELOPE UPPER
3/8" TO 1/2" OF
THERMOCOUPLE &
THERMOPILE
54.2
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation after servicing. This appliance and its venting system
should be inspected before use and at least annually by a qualifi ed service person. The appliance area must
be kept clear and free of combustible materials, gasoline or other fl ammable vapors and liquids. The fl ow of
combustion and ventilation air must not be obstructed.
1.In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to
expose both assemblies.
2.Keep the control compartment, media, burner, air shutter opening and the area surrounding the logs
clean by vacuuming or brushing, at least once a year.
3.Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or
are not burning properly.
4.Check to see that the pilot fl ame is large enough to engulf the fl ame sensor and/or thermocouple /
thermopile as well as reaches the burner.
5.Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning
which can be distributed in the surrounding living area.
6.Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10
second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer /
distributor.
7.Check that the gasketing on the sides, top and bottom of the door is not broken or missing. Replace if
necessary.
8.If for any reason the vent air intake system is disassembled, re-install and re-seal per the instructions
provided for the initial installation.
40.1
W415-0813 / A / 04.19.10
28
10.1 CARE OF GLASS
DO NOT CLEAN GLASS WHEN HOT! DO NOT USE
ABRASIVE CLEANERS TO CLEAN GLASS.
Buff lightly with a clean dry soft cloth. Clean both sides
of the glass after the fi rst 10 hours of operation with a
recommended fi replace glass cleaner. Thereafter clean
as required. If the glass is not kept clean permanent
discoloration and / or blemishes may result.
10.2 CARE OF PLATED PARTS
If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated
surfaces before operating the appliance for the fi rst time. Use a glass cleaner or vinegar and towel to clean.
If not cleaned properly before operating for the fi rst time, the marks can cause permanent blemishes on
the plating. After the plating is cured, the fi ngerprints and oils will not affect the fi nish and little maintenance
is required, just wipe clean as needed. Prolonged high temperature burning with the door ajar may cause
discolouration on plated parts.
NOTE: The protective wrap on plated parts is best removed when the assembly is at room
temperature but this can be improved if the assembly is warmed, using a hair dryer or similar heat
source.
!
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
5.1
6.1
W415-0813 / A / 04.19.10
11.0 REPLACEMENTS
Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally
all parts can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
• Model & Serial Number of appliance
• Installation date of appliance
• Part number
• Description of part
• Finish
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR
FURTHER INFORMA TION, CONTACT YOUR AUTHORIZED DEALER.
1*W550-0001W550-0001W550-0001W550-0001CHARCOAL EMBERS
2*W562-0009W562-0009W562-0009W562-0009DOOR GASKET (100")
3W010-0454W010-0454W010-0454W010-0454GLASS W/ GASKET
4*W385-0334W385-0334W385-0334W385-0334NAPOLEON® LOGO
5GL-657GL-657GL-657GL-657LOGSET
6W135-0284W135-0284W135-0284W135-0284LOG#1
7W135-0285W135-0285W135-0285W135-0285LOG#2
8W135-0286W135-0286W135-0286W135-0286LOG#3 - PIECE A
9W135-0287W135-0287W135-0287W135-0287LOG#3 - PIECE B
10W135-0288W135-0288W135-0288W135-0288LOG#4
11W135-0289W135-0289W135-0289W135-0289LOG#5 - PIECE A
12W135-0290W135-0290W135-0290W135-0290LOG#5 - PIECE B
13W475-0511W475-0511W475-0511W475-0511BRICK PANEL #1 - SANDSTONE
14W475-0512W475-0512W475-0512W475-0512BRICK PANEL #2 - SANDSTONE
15W475-0515W475-0515W475-0515W475-0515BRICK PANEL #4 - SANDSTONE
16W475-0513W475-0513W475-0513W475-0513BRICK PANEL #3 - SANDSTONE
17*W475-0514W475-0514W475-0514W475-0514SIDE BRICK PANEL - SANDSTONE
18*W080-0519W080-0519W080-0519W080-0519BOTTOM LOUVRE BRACKET
19*W565-0041W565-0041W565-0041W565-0041SIDE HINGE SCREEN
20W200-0114N/AN/AN/ASIDE DOOR COVER
21N010-0327N/AN/AN/ASIDE DOOR HEAT SHIELD
22W475-0517N/AN/AN/ASIDE BRICK PANEL - FOR WALL
23N/AN/AW010-0516N/ASIDE DOOR C/W GLASS
24*W565-0054N/AW565-0054W565-0054END HINGE SCREEN
25N010-0323N010-0323N010-0323N/AEND DOOR COVER
26W585-0126W585-0126W585-0126N/AEND DOOR HEAT SHIELD
27W475-0516W475-0516N/AN/AEND BRICK PANEL - FOR WALL
28W300-0057N/AN/AN/AEND DOOR TEMPERED GLASS ONLY
29W010-0873N/AW010-0873W010-0873END DOOR TEMPERED GLASS C/W GASKET
30W500-0192W500-0192W500-0192N/AEND BRICK PANEL RETAINER
!
WARNING
FAILURE TO POSITION THE PARTS
IN ACCORDANCE WITH THIS
MANUAL OR FAILURE TO USE ONLY
PARTS SPECIFICALLY APPROVED
WITH THIS APPLIANCE MAY
RESULT IN PROPERTY DAMAGE OR
PERSONAL INJURY.
41.1
29
W415-0813 / A / 04.19.10
30
BURNER COMPONENTS
REF NO.OPEN-ENDSEE-THRUPENINSULAISLANDDESCRIPTION
31W010-2146W010-2146W010-2146W010-2146PAN BURNER
32W475-0624W475-0624W475-0624W475-0624FIBRE BURNER
33W010-0801W010-0801W010-0801W010-0801NATURAL GAS PILOT ASSEMBLY
33W010-0800W010-0800W010-0800W010-0800PROPANE GAS PILOT ASSEMBLY
34W455-0069W455-0069W455-0069W455-0069NATURAL GAS PILOT INJECTOR
34W455-0068W455-0068W455-0068W455-0068PROPANE GAS PILOT INJECTOR
35W660-0005W660-0005W660-0005W660-0005BURNER ON/OFF SWITCH
36W680-0004W680-0004W680-0004W680-0004THERMOPILE
37W680-0005W680-0005W680-0005W680-0005THERMOCOUPLE
38W240-0006W240-0006W240-0006W240-0006ELECTRODE W/ WIRE
39W357-0001W357-0001W357-0001W357-0001PIEZO IGNITER
40N455-0003N455-0003N455-0003N455-0003#52 MAIN BURNER ORIFICE - PROPANE
40W455-0072W455-0072W455-0072W455-0072#39 MAIN BURNER ORIFICE - NATURAL GAS
41W725-0026W725-0026W725-0026W725-0026PROPANE GAS VALVE
41W725-0025W725-0025W725-0025W725-0025NATURAL GAS VALVE
W415-0813 / A / 04.19.10
31
28
40
32
29
25
39
30
26
31
27
41
13
15
5
14
38
16
36
7
6
12
38
34
11
33
8
10
9
21
20
19
23
3
22
18
W415-0813 / A / 04.19.10
32
ACCESSORIES
REF NO.BGNV40DESCRIPTION
1*W690-0001MILLIVOLT THERMOSTAT
2*GZ-550-1KT BLOWER KIT
3L36KLOUVRE KIT - UPPER & LOWER - BLACK
4ELB40KEND LOUVRE KIT - BLACK
5HOIG-3HERITAGE ORNAMENTAL INSETS - GOLD PLATED
5HOIKG-3HERITAGE ORNAMENTAL INSETS - BLACK GOLD PLATED
6EHOIG -2END HERITAGE ORNAMENTAL INSET- GOLD PLATED
6EHOIKG-2END HERITAGE ORNAMENTAL INSET- BLACK GOLD PLATED
7GD825NVALVE REGULATOR FOR W660-0013 - NATURAL GAS
7GD825PVALVE REGULATOR FOR W660-0013 - PROPANE
8W175-0205 CONVERSION KIT - NG - LP
9FC-12GAS FLEX CONNECTOR & SHUT OFF - 12" STAINLESS STEEL
4
6
5
3
W415-0813 / A / 04.19.10
12.0 TROUBLE SHOOTING
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
SYMPTOMPROBLEMTEST SOLUTION
Main burner goes out;
pilot stays on.
Main burner goes out;
pilot goes out.
Pilot goes out when the
gas knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to cool.
Pilot burning; no gas to
main burner; gas knob
is on ‘HI’; wall switch /
thermostat is on.
Pilot will not light.No spark at pilot burner. -Check if pilot can be lit by a match.
PILOT
BURNER
THERMOCOUPLE
Pilot fl ame is not large enough or
not engulfi ng the thermopile.
Thermopile shorting. -Clean thermopile connection tot he valve. Reconnect.
Remote wall switch wire is too long;
too much resistance in the system.
Faulty thermostat or switch. -Replace.
Vent safety switch has opened.
(Tripped)
Hi limit switch has opened. (Tripped) -Unit has overheated.
Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”
Faulty thermocouple -Replace.
System is not correctly purged. -Purge the gas line with the glass door open.
Out of propane gas. -Fill the tank.
Pilot fl ame is not large enough. -Turn up the pilot fl ame.
Pilot fl ame is not engulfi ng the
thermocouple
Thermocouple shorting / faulty. -Loosen and tighten thermocouple.
Faulty valve. -Replace.
Thermostat or switch is defective -Connect a jumper wire across the wall switch terminals; if
Wall switch wiring is defective. -Disconnect the switch wires & connect a jumper wire across
Main burner orifi ce is plugged. -Remove stoppage in orifi ce.
Faulty valve. -Replace.
Vent safety switch has opened. (T ripped) -Vent has become blocked or disconnected. Correct.
Hi limit switch has opened. (Tripped) -Unit has overheated.
THERMOPILE
Out of propane gas.
Spark gap is incorrect. -Spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from the
No gas at the pilot burner. -Check that the manual valve is turned on.
-Turn up the pilot fl ame.
-Replace pilot assembly.
-Replace thermopile / valve.
-Shorten wire to connect length or wire gauge.
-Vent has become blocked or disconnected. Correct.
-Gently twist the pilot head to improve the fl ame pattern
around the thermocouple.
-Clean thermocouple and valve connection.
-Replace thermocouple.
-Replace valve.
main burner lights, replace switch / thermostat.
terminals 1 & 3; if the main burner lights, check the wires for
defects and/or replace wires.
-Check that the wire is connected to the push button igniter.
-Check if the push button igniter needs tightening.
-Replace the wire if the wire insulation is broken or frayed.
-Replace the electrode if the ceramic insulator is cracked or broken.
-Replace the push button ignitor
-Fill the tank.
electrode tip and the pilot burner. To ensure proper electrode location,
tighten securing nut (fi nger tight plus 1/4 turn).
-Check the pilot orifi ce for blockage.
-Replace the valve.
-Call the gas distributor.
42.12
W415-0813 / A / 04.19.10
33
34
SYMPTOMPROBLEMTEST SOLUTION
Pilot goes out while
standing; Main burner is in
‘OFF’ position.
Flames are consistently
too large or too small.
Carboning occurs.
P
I
L
O
T
Main burner fl ame is a
blue, lazy, transparent
fl ame.
Carbon is being
deposited on glass, logs
or combustion chamber
surfaces.
White / grey fi lm forms.Sulphur from fuel is being
Exhaust fumes smelled in
room, headaches.
Remote wall switch is in
’OFF’ position; main burner
comes on when gas knob
is turned to ‘ON’ position.
Gas piping is undersized. -Turn on all gas appliances and see if pilot fl ame fl utters,
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
-Check if supply piping size is to code. Correct all
undersized piping.
Unit is over-fi red or underfi red. -Check pressure readings:
-Inlet pressure can be checked by turning screw (A)
counter-clockwise 2 or 3 turns and then placing pressure
A
B
gauge tubing over the test point. Gauge should read
7” (minimum 4.5”) water column for natural gas or 13”
(minimum 11”) water column for propane. Check that
main burner is operating on ‘HI’.
L
O
F
O
I
H
F
N
O
P
L
T
I
O
-Outlet pressure can be checked the same as above
using screw (B). Gauge should read 3.5” water column
for natural gas or 10” water column for propane. Check
that main burner is operating on ‘HI’.
-AFTER TAKING PRESSURE READINGS, BE SURE TO
TURN SCREWS CLOCKWISE FIRMLY TO RESEAL.
DO NOT OVER TORQUE.
-Leak test with a soap and water solution.
Not enough combustion air. -Room is in negative pressure; increase fresh air supply.
Air shutter has become
blocked.
Flame is impinging on the logs
or combustion chamber.
-Ensure air shutter opening is free of lint or other
obstructions.
-Check that the logs are correctly positioned.
-Open air shutter to increase the primary air.
-Check the input rate: check the manifold pressure and
orifi ce size as specifi ed by the rating plate values.
-Check to ensure proper venting action.
-Clean the glass with a recommended gas appliance
deposited on glass, logs or
combustion chamber surfaces.
glass cleaner.
-DO NOT CLEAN GLASS WHEN HOT.
-If deposits are not cleaned off regularly, the glass may
become permanently marked.
Appliance is spilling. -Ensure exhaust bracket gasket seal.
-Check door seal and relief fl ap seal.
-Check for chimney blockage.
-Check that chimney is installed to building code.
-Room is in negative pressure; increase fresh air supply.
-Check cap gasket on the fl ue pipe assembly.
Wall switch is mounted upside
-Reverse.
down.
Remote wall switch is
-Replace.
grounding.
Remote wall switch wire is
-Check for ground (short); repair ground or replace wire.
grounding.
Faulty valve. -Replace.
W415-0813 / A / 04.19.10
42.12_2
13.0 SERVICE HISTORY
43.1
36
14.0 WARRANTY
NAPOLEON® products are manufactured under the strict Standard of the world recognized ISO 9001 : 2008
NAPOLEON® products are designed with superior components and materials assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fi red at a
quality test station. The complete heater is again thoroughly inspected by a qualifi ed technician before
packaging to ensure that you, the customer, receives the quality product that you expect from NAPOLEON®.
NAPOLEON® GAS FIREPLACE PRESIDENT’S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new NAPOLEON® gas heater are warranted against
defects for as long as you own the heater. This covers: combustion chamber, heat exchanger, stainless
steel burner, phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts
against tarnishing, porcelainized enameled components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves, thermal switch,
switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON® will
provide replacement parts free of charge during the fi rst year of the limited warranty.*
Labour related to warranty repair is covered free of charge during the fi rst year. Repair work, however,
requires the prior approval of an authorized company offi cial. Labour costs to the account of NAPOLEON®
are based on a predetermined rate schedule and any repair work must be done through an authorized
NAPOLEON® dealer.
* Construction of models vary. Warranty applies only to components included with your specifi c heater.
Quality Assurance Certifi cate.
CONDITIONS AND LIMITATIONS
NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not
necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON®
reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the
purchase was made through an authorized NAPOLEON® dealer your heater is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
The gas heater must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance
with the installation instructions included with the product and all local and national building and fi re codes. This limited warranty does
not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other
manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and
chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers.
NAPOLEON® warrants its stainless steel burners against defects in workmanship and material for life, subject to the following
conditions: During the fi rst 10 years NAPOLEON® will replace or repair the defective parts at our option free of charge. From 10 years
to life, NAPOLEON® will provide replacement burners at 50% of the current retail price.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the fi rst year, with respect to this President’s Lifetime Limited Warranty, NAPOLEON® may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but
defective part(s).
NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and
such expenses are not covered by this warranty.
Notwithstanding any provisions contained in the President’s Lifetime Limited Warranty, NAPOLEON’S responsibility under this
warranty is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® gas heater and any other
warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of
this product.
NAPOLEON® will not be responsible for: over-fi ring, downdrafts, spillage caused by environmental conditions such as rooftops,
buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or
negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.
Any damages to heater, combustion chamber, heat exchanger, brass trim or other components due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT
IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN.