Napoleon High Country NZ5000 Owner's Manual

This wood appliance needs periodic inspection and repair. It is against United States federal regulations to operate this wood

appliance in a manner inconsistent with the operating instructions in this manual.

ADD MANUAL TITLE

OWNER’S MANUAL

High Country™ NZ5000

PRODUCT NAME™

ENGLISH

FRENCH

PG. 23

for indoor use only

SAFETY INFORMATION

WARNING

!

If the information in these instructions is not followed exactly, a fi re or explosion may result causing property damage, personal injury or death. Please
read the entire manual before you install and use your appliance. This appliance has been tested for use with gas log sets. Follow the instructions in
the installation manual for proper use.

- This appliance can be very hot when burning.

- Combustible materials such as fi rewood, wet clothing, etc. placed too close can catch fi re.

- Children and pets must be kept from touching the appliance when it is hot.

- The chimney must be sound and free of cracks. Before installing this appliance, contact the local building or fi re authority and follow their
guidelines.

- Burn wood behind the log retainer directly on the fi rebricks.

- Do not use an elevated grate or otherwise raise the fi re.

- This appliance is designed to burn natural wood only. Higher effi ciencies and lower emissions generally result when burning air dried seasoned
hardwoods, as compared to softwoods or to green or freshly cut hardwoods.

- Do not start a fi re with chemicals or fl uids such as gasoline, engine oil, etc.

- Do not burn trash or garbage, lawn clippings/waste, rubber, waste petroleum products, paints or paint thinners/solvents, plastic, materials
containing asbestos, construction debris, railroad ties or treated wood, manure or animal remains, salt water driftwood or salted materials,
unseasoned wood, coal, charcoal, coloured paper, cardboard, plywood or particleboard. Burning these materials may result in release of toxic
fumes or render the appliance ineffective and cause smoke.

- Do not let the appliance become hot enough for any part to glow red.

THIS APPLIANCE HAS BEEN SAFETY TESTED AND LISTED BY OMNI TEST

LABORATORIES INC. AS PER THE STANDARDS : ULC S610, UL 127 U.S. THE

NZ5000 IS AN EPA LOW MASS WOOD-BURNING FIREPLACE VOLUNTARY

PROGRAM PHASE 2 EMISSION LEVEL QUALIFIED MODEL.

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone [phone] • Fax [phone] • www.napoleonfi replaces.com • [e-mail]

$10.00

CSA / OMNI

/ INTERTEK

LOGO

W415-1697 / 04.24.17

EN

safety information

WARNING

!

• This appliance is hot when operated and can
cause severe burns if contacted.

• Any changes or alterations to this appliance or
its controls can be dangerous and is prohibited.

• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fi re or injury.

• Before installing this appliance, contact the
local building or fi re authority and follow their
guidelines.

• This appliance must be installed by a qualifi ed installer. Never try to repair or replace any part of the
appliance unless instructions are given in this manual. All other work should be done by a trained
technician.

• Risk of burns. The appliance should be turned off and cooled before servicing.

• Do not operate without fully assembling all components. Do not install damaged, incomplete or substitute
components.

• Do not let the appliance become hot enough for any part to glow red.

• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal
edges may be sharp.

• All wiring should be done by a qualifi ed electrician and shall be in compliance with local codes. in the
absence of local codes, use the current CSA22.1 Canadian Electric Code in Canada or the current
National Electric Code ANSI/NFPA No. 70 in the United States.

• If equipped, burning your appliance with the ash dump door ajar creates a fi re hazard that may result in
discolouration to the door, internal damage to the appliance or a house chimney fi re.

• Do not connect this appliance to a chimney fl ue serving another appliance.

• Clothing or other fl ammable material should not be placed on or near the appliance. Objects placed in
front of the appliance must be kept a minimum of 48” (121.9cm) away from the front face of the appliance.

• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and
draperies.

• Even after the appliance is off, it will remain hot for an extended period of time.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• Under no circumstances should this appliance be modifi ed.

• This appliance must not be connected to a chimney fl ue pipe servicing a separate solid fuel burning
appliance.

• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualifi ed service person.

• Do not strike or slam shut the appliance glass door.

• Only doors / optional fronts certifi ed with the appliance are to be installed on the appliance.

• If the appliance is not properly installed, a house fi re may result. Do not expose the appliance to the
elements (ex. rain, etc.) and keep the appliance dry at all times. Wet insulation will produce an odour when
the appliance is used.

• The chimney must be sound and free of cracks. Clean your chimney a minimum of twice a year and as
required.

• Children and adults should be alerted to the hazards of high surface temperature and should stay away to
avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.

• Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the fl oor.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with
all plastic bags, these are not toys and should be kept away from children and infants.

2

W415-1697/ 04.24.17

!

WARNING

HOT GLASS WILL CAUSE

BURNS.

DO NOT TOUCH GLASS UNTIL

COOLED.

NEVER ALLOW CHILDREN TO

TOUCH GLASS.

safety information

WARNING

!

• Do not start a fi re with chemicals or fl uids such as gasoline, engine oil, etc.

• Your appliance requires periodic maintenance and cleaning. Failure to maintain your appliance may lead to smoke
spillage in your home.

• Ashes must be disposed in a metal container with a tight lid and placed on a non-combustible surface well
away from the home or structure until completely cool.

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage
to decorations, a T.V. or other electronic components.

For wood appliances:

• Lower emissions generally result when burning air dried seasoned hardwoods, as compared to softwoods
or too green or freshly cut hardwoods. Burning wet unseasoned wood can cause excessive creosote
accumulation. When this is ignited it can cause a chimney fi re that may result in a serious house fi re.

• This appliance is designed to burn natural wood only. Do not burn trash or garbage, lawn clippings /
waste, rubber, waste petroleum products, paints or paint thinners / solvents, plastic, materials containing
asbestos, construction debris, railroad ties or treated wood, manure or animal remains, salt water driftwood
or salted materials, unseasoned wood, coal, charcoal, coloured paper, gift wrapping, cardboard, plywood or
particleboard. Burning these materials may result in release of toxic fumes or render the appliance ineffective
and cause smoke.

• Burn wood directly on the fi rebricks. Do not elevate grate or otherwise raise the fi re.

• Do not store wood within appliance installation clearances or within the space required for re-fueling and
ash removal.

• If equipped, the catalyst must be installed and in good working order. It is recommended that the catalyst
is inspected at least three times per heating season.

EN

W415-1697 / 04.24.17

3

EN

safety information

clear space

WARNING

!

• The area above a fi replace gets hot, combustible objects or materials must never be placed in
this area. For minimum distance please refer to installation manual.

60”

48”

4

W415-1697/ 04.24.17

safety information

welcome

congratulations

Napoleon is proudly committed to your total home comfort. We are proud to say that our products continuously
surpass industry standards and our inspiration is you! More than anything, we want you to feel confi dent in
choosing Napoleon for your home. Our products are designed to provide that confi dence and ensure that every
Napoleon product is beyond compare.

Napoleon products are designed with superior components and materials assembled by trained craftsmen who
take great pride in their work.

Your Napoleon fi replace has been thoroughly inspected by a qualifi ed technician before packaging to ensure that
you, the customer, receives the quality product that you expect from Napoleon.

Dealer : Fill in your dealer information (or business card) and the appliance installation information below.

Dealer Information

Name of Dealer:
Dealer Location:
Dealer Phone:
Dealer E-mail:

Customer:
Customer Address:
Date of Installation:
Location of the appliance:
Installer:

EN

Serial Number:

Dealer: Business card location

W415-1697 / 04.24.17

5

EN

table of contents

congratulations 5

1.0 getting to know your appliance 7

1.1 rating plate information 8

2.0 selecting wood 9

3.0 operation 10

3.1 operating sounds and smells 10

3.2 fi re extinguishers / smoke detectors & carbon monoxide detectors 10

3.3 outside combustion air operation 11

3.4 door & screen operation 12

3.5 damper operation 13

3.6 starting a fi re 14

3.7 smoking 15

3.8 reloading the appliance 15

3.9 gas log set 15

4.0 maintenance 16

4.1 ash removal procedures 16

4.2 creosote formation and removal 16

4.3 run-away or chimney fi re 16

4.4 chimney cleaning 17

4.5 care of glass 17

5.0 troubleshooting 18

6.0 warranty 19

7.0 service history 20

The camera icon indicates video tutorials are available as additional reference, visit
http://mynapoleon.napoleonproducts.com/download/index/44/1

note:

Changes, other than editorial, are denoted by a vertical line in the margin

6

W415-1697/ 04.24.17

1.0 getting to know your appliance

This owner’s manual is written to help you, the customer understand the operation and maintenance of your
Napoleon fi replace. Before reading this manual, be sure you know which model of fi replace that you have. This
information will have been fi lled out by the installer on the proceeding page and on the rating plate that is perma­nently attached to the fi replace.

This manual is for the:

• NZ5000-T

If required, more detailed technical information is included in the fi replace installation manual.

The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial are denoted by a vertical line in the margin.

Visit the Napoleon website for the most current version of your appliance’s manual.

dimensions

EN

GLASS DOOR

SPARK SAFETY SCREEN

FACEPLATE

OUTSIDE COMBUSTIBLE
AIR CONTROL LEVER

COUNTER WEIGHT

FLUE DAMPER
CONTROL

W415-1697 / 04.24.17

7

EN

É

CHIMNEY REQUIREMENTS (CHIMNEY REQUIREMENTS

be certified to one of the following standbe certified to one of the followin

Air Cooled Chimney: Air Cooled Chimney

NIMUM CHIMNEY HEIGHT NEY HEIGHT

MAXIMUM CHIMNEY HEIGHT MAXIMUM CHIMNEY HEIGHT

MAXIMUM OFFSET ANGLE MAXIMUM OFFSET ANGLE

COMPOSCO

a cheminée doit êtheminée doit êt

selon les normselon les norm

:AVEC LE FOYER:

MANU

SNUEL D'INSTRUCTIONS

SPARE-BRAISES

POIGNÉES DE TRANSPOPOIGNÉES DE TRANSPO

RETENUE DES BÛCHERETENUE DES BÛC

:AVERTISSEM

mplacer ver

c

ue seulement

u

t avec verre

céramique obtenue auptenue au

du concessionnaire esionnaire

certifiés pour unepour un

utilisation avec utilisation avec

appareil.

• Ne peut • Ne peut

une maune m

m the dealer m t

AVEC LA EC LA

1.11.2 .11.2

AREILAREIL

tilisez du bois massif, ilisez du bois massif,

bustible seulement.ustible seulement.

getting to know your appliance

general information

1.1 rating plate information

Rating plate is located above the screen door on the right.

This illustration is for reference only. Refer to the rating plate on the appliance
for accurate information.

CERTIFIED TO / CERTIFIÉ SELON: ULC-S610-M87 (R2016), UL 127-2011 (R2016)

9700539 (WSL)
4001657 (NGZ)
4001658 (NAC)
4001659 (WUSA)

PROJECT NO. 0415WFO135 / 0415WO013E / PROJET N°. 0415WFO135 / 0415WO013E

LISTED FACTORY BUILT FIREPLACE MODEL. PHASE 2 EMISSION LEVEL QUALIFIED. /
FOYER PRÉFABRIQUÉ HOMOLOGUÉ. LA PHASE 2 NIVEAU QUALIFIÉ D'ÉMISSION

MODEL CERTIFICATION DATE / DATE DE CERTIFICATION DU MODÈLE:

INSTALL AND USE ONLY IN ACCORDANCE WITH WOLF STEEL LTD. INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS
AND INSTALLATION INSPECTION IN YOUR AREA. DO NOT CONNECT THIS UNIT TO A CHIMNEY
SERVING ANOTHER APPLIANCE.

POUR INSTALLATION ET UTILISATION CONFORMÉMENT AUX MANUEL WOLF STEEL LTÉE.
RENSEIGNEZ-VOUS AUPRÈS DES AUTORITÉS LOCALES DU BÂTIMENT OU DU SERVICE DES
INCENDIES AU SUJET DES RESTRICTIONS ET DES INSPECTIONS D'INSTALLATION DANS VOTRE
RÉGION. NE PAS RACCORDER À LA CHEMINÉE D'UN AUTRE APPAREIL.

Use Solid wood, processed solid fuel fire logs (or other specified type) fuel only. / Utilisez du bois massif,

transformés solides bûches de combustible (ou un autre type spécifié) combustible seulement.

QUALIFIED EPA PHASE 2 MODEL UNTIL JULY 2020 /
QUALIFIÉ EPA PHASE 2 MODÈLE JUSQU'À JUILLET 2020.

2017

Jan./Jan.

Mar./Mars.

WARNING : DO NOT OPERATE AN UNVENTED GAS LOG
SET IN THIS APPLIANCE WITH THE CHIMNEY REMOVED.
ONLY UNVENTED GAS LOG SETS CERTIFIED TO ANSI / IAS
/ AGA Z21.11.2 ARE TO BE INSTALLED IN THIS APPLIANCE.

AVERTISSEMENT : N’UTILISER PAS UN ENSEMBLE DE

BÛCHES SANS VENTILATION DANS CET APPAREIL AVEC LA
CHEMINÉE ENLEVÉE. SEULEMENT LES ENSEMBLE DE
BÛCHES CERTIFIÉ SELON ANSI / IAS / AGA Z21.11.2
PEUVENT ÊTRE INSTALLÉS DANS CET APPAREIL.

N’utiliser pas un insert de cheminée ou d'autres produits non spécifiées pour l'utilisation avec ce produit.

SHIPPED WITH THE FIREPLACE:
INSTALLATION MANUAL
EMBER STRIP
LIFTING HANDLE
LOG RETAINERS (ANDIRONS)

Chimney must be certified to one of the following standards ULC-S604 and ULC S629 for Canada or UL-103

and UL-103HT for the United States. Masonry chimney installation: Stainless steel liner must be certified to

MINIMUM CHIMNEY HEIGHT 15 ft (4.57 m) MAXIMUM # OF ELBOWS 4
MAXIMUM CHIMNEY HEIGHT 34 ft (10.4 m) FLUE COLLAR 10"ø
MAXIMUM OFFSET ANGLE 30º US - 45º CANADA MIN. CHIMNEY DIA. 8”ø

LIVRÉ AVEC LE FOYER:

LIVRÉ AVEC LE FOYER
MANUEL D'INSTRUCTIONS
PARE-BRAISES

PARE-BRAISE
POIGNÉES DE TRANSPORT
RETENUE DES BÛCHES (CHENETS)

La cheminée doit être certifiée selon l'une des normes suivantes : ULC-S604 et ULC S629 pour le Canada

ou selon les normes UL-103 et UL-103HT pour les États-Unis. Installation de la cheminée de maçonnerie:

revêtement en acier inoxydable doit être certifié à la norme ULC S640 M91 ou ULC 639 pour le Canada ou

UL 1777 pour les États-Unis. Cheminée Refroidie à l’Air: Utiliser DuraVent DuraChimney II seulement.

HAUTEUR MINIMALE DE LA CHEMINÉE 15 pi (4,57 m) # MAXIMAL DE COUDES: 4
HAUTEUR MAXIMALE DE LA CHEMINÉE 34 pi (10,4 m) BUSE D'ÉVACUATION: 10"ø
ANGLE DE DÉVIATION MAXIMAL 30º US - 45º CANADA

Prevent creosote fire: Inspect chimney and chimney connector,

if applicable, twice monthly and clean if necessary. Do not

overfire. If exterior of unit glows red, you are overfiring. Keep

furnishings and other combustible materials a considerable
distance away from appliance. Type of fuel: solid wood only.
Prévenir les feux de créostore: Inspectez la cheminée ou le

raccord de cheminée, si applicable, deux fois par mois et

nettoyez si nécessaire. Ne surchauffez pas. Si l’extérieur de

l’appareil devient rouge, vous surchauffez. Gardez les meubles
et autres matériels combustible à une distance considérable de

l’appareil de chauffage. Type de combustible: solide bois

combustion, ventilation and dilution air. ATTENTION: Cette cheminée a besoin d’une grande quantité d’air pour l’exploitation

This model meets the U.S. EPA Wood-burning Fireplace Program Phase 2 emission level. To minimize smoke, always operate
your fireplace in accordance with the manufacturer’s instructions found in the owner’s manual. Additional information about
EPA’s Program is available at www.epa.gov/burnwise/index.html / Ce modèle répond à la Cheminée programme de phase de
niveau 2 des émissions États Unis EPA à bois. Pour minimiser la fumée, toujours fonctionner votre foyer conformément aux
instructions du fabricant figurant dans le manuel du propriétaire. Des renseignements supplémentaires sur le programme de
l'EPA est disponible à www.epa.gov/burnwise/index.html

Apr/Avr. Jul/Juill. Oct/Oct.
May/Mai Aug/Août. Nov/Nov.

Feb./Fév.

Jun/Juin Sep/Sept. Dec/Déc.

Do not use a fireplace insert or other products not specified for use with this product.

ULC S640 M91 or ULC 639 for Canada or UL 1777 for the United States.

EL D'INSTRUCTION

EXIGENCES POUR LA CHEMINÉE (voir le manuel d'instructions)

CAUTION: This fireplace needs a large amount of air to operate which may starve other fuel burning appliances of

qui peut affamer les autre appareils de combustion, ventilation et dilution d’air de combustion.

24 NAPOLEON ROAD. BARRIE, ONTRAIO L4M 0G8 CANADA

2018

COMPONENTS REQUIRED FOR INSTALLATION:

CHIMNEY REQUIREMENTS (see installation manual):

Air Cooled Chimney: Use DuraVent DuraChimney II only.

COMPOSANTS REQUIS POUR L'INSTALLATION:

seulement.

MODEL NO.NZ5000 /

2019 2020

N° DE MODÈLE NZ5000

04 / 23 / 17

WARNING:

• Replace ceramic glass
only with ceramic glass
obtained from the dealer
and certified for use with
this appliance.

• Not for use in a Mobile
Home.

NOT SHIPPED WITH THE FIREPLACE:
REFRACTORY BRICKS

NE LIVRÉ AVEC LE FOYER:
BRIQUE RÉFRACTAIRE

DIA. MIN. CHEMINÉE 8”ø

Important: Before commencing installation, refer to the label

located behind the faceplate and to the manufacturer’s

installation instructions packaged together with this unit.

The installation must be approved by the authority having

Avant de commencer l’installation, référez-vous à l’étiquette

qui se trouve derrière la façade ainsi qu’aux instructions

d’installation du fabricant fournies avec l’appareil.

L’installation doit être approuvée par l’autorité compétente.

NZ5000

NZ5000

NZ5000 AVERAGE
EMISSION / EMISSION
MOYENNE 4.6 g/kg

AVERTISSEMENT:

AVERTISSEMENT

• Remplacer verre

• Remplacer verre
céramique seulement

éramique seulement

uniquement avec verre

niquement avec verre
céramique obtenue auprès
du concessionnaire et
certifiés pour une
utilisation avec cet
appareil.

appareil.

• Ne peut être installé dans
une maison mobile.

jurisdiction.

W385-2174

RATING

PLATE

LOCATION

note:

The rating plate must remain with the
appliance at all times. It must not be removed.

8

W415-1697/ 04.24.17

2.0 selecting wood
WARNING

!

• This appliance is designed to burn natural wood only. Do not burn treated wood, coal, charcoal, coloured
paper, cardboard, solvents or garbage.

• Higher effi ciencies and lower emissions generally result when burning air dried seasoned hardwoods, as
compared to softwoods or too green or freshly cut hardwoods.

• Burning wet unseasoned wood can cause excessive creosote accumulation. When ignited, it can cause a
chimney fi re that may result in a serious house fi re.

• Do not store fuel within the clearance to combustibles, or in the space required for re-fueling and ash removal.

Before loading the appliance, ensure all required insulation and baffl es (if equipped) are installed and situated
properly. For maximum effi ciency, when the appliance is thoroughly hot, load it fully to the specifi ed maximum
amount and burn at a medium low setting (if equipped). The whiteness of the bricks and the cleanliness of the
glass are good indicators of your operating effi ciency. Not enough heat is produced when only a few pieces of
wood are burned or the wood may not burn completely.

note:

When loading the appliance, ensure to keep fuel back from the glass and behind the andirons. If coals are to
accumulate on the front lip, there is a chance they will fall out when the door is opened.

TYPES OF WOOD

Both hardwood and softwood burn equally well in this appliance but hardwood is denser, will weigh more per cord
and burn a little slower and longer.

Manufactured fi re logs made by compressing 100% natural wood fi bre can be safely used as fuel. Do not use
manufactured fi re logs if they contain additives such as paraffi n, wax, binders, etc. Never burn more than two
manufactured fi re logs at a time.

selecting wood

EN

MOISTURE CONTENT

Burn only dry, clean unpainted wood that has been seasoned. It produces more heat and less soot or creosote.
Freshly cut wood contains about 50% moisture while after proper seasoning only about 20% of the water remains.
As wood is burned, this water boils off consuming energy that should be used in heating. The wetter the wood,
the less heat is given off and the more creosote is produced. Dry fi rewood has cracks in the end of the grain.

STORING WOOD

Firewood should be split and stacked in a
manner that allows for full air circulation and
covered in early spring to be ready for burning
that fall. Dry fi rewood has cracks in the end
grain.

Cut the wood so that it will fi t horizontally, front
to back, making for easier loading and less
of a likelihood that the wood will roll onto the
glass.

Fuel for the appliance must not be stored closer than the required
clearances to combustibles (heat sensitive material). NEVER STORE WOOD IN THE ASH PAN COMPARTMENT

(if applicable).

W415-1697 / 04.24.17

9

EN

3.0 operation

operation

Expansion / contraction noises during heating up and cooling down cycles are normal and to be expected.

TIPS FOR BURNING:

• Create a large fi re to heat up the chimney.

• To create a large, quick burning fi re, use small pieces of wood.

• For a lower but extended burn, stack large pieces of wood close together.

• For long burns, leave a 1” (25mm) - 2” (51mm) bed of ashes.

• Burn dry wood only.

• Create large, quick burning fi res whenever possible. Smaller, slow burning fi res using large logs will cause
the glass to become dirty. Larger, quick burning fi res using medium sized wood to refuel frequently are much
more effi cient.

• It is important to minimize visible smoke emitting from the chimney. Burning seasoned fi rewood, and following
the operating instruction contained within this manual will ensure that visible smoke emissions are minimized.

DOS

• Verify with a moisture meter that wood contains no
more than 20% moisture content.

• Burn several pieces of medium sized wood as they
are better than a few big pieces.

• Clean chimney regularly.

• Refuel frequently using medium sized wood.

DON’TS

• Take ash out immediately. Let it accumulate to
a depth of at least 1” (25mm). A good ash layer
provides a longer lasting and better burning fi re.

• Burn wet wood with more than 20% moisture
content.

• Close the door too soon or damper down too
quickly.

• Burn one large log rather than two or three smaller,
sized logs.

3.1 operating sounds and smells

It is normal during operation to hear creaking and/or ticking sounds as the metal plate components of the
appliance expand and contract. This may be present during both warm up and cool down periods.

During the break-in period (the fi rst two or three fi res) create only small, hot fi res using kindling. This will allow the
fi rebrick to cure. Do not be alarmed if small hairline cracks develop in the fi rebrick. This is a normal occurrence and
does not pose a safety hazard. During this time, the paint may also emit an odour as it cures and you may wish to
open a door or window to alleviate the smell.

There are many different ways to start a fi re; review the hints and warnings in this section to ensure the fi re is
starting properly.

3.2 fi re extinguishers / smoke detectors & carbon monoxide detectors

All homes with a solid fuel burning appliance should have at least one fi re extinguisher in a central location,
known to all, at least one smoke detector and carbon monoxide (CO) detector in the room containing the
appliance. If the smoke detector sounds an alarm, correct the cause but do not deactive or relocate the smoke
detector. If the carbon monoxide detector sounds an alarm, immediately vent the area, evacuate and call your
local fi re department.

10

W415-1697/ 04.24.17

3.3 outside combustion air operation

WARNING

!

• The outside air inlet must remain clear of leaves, debris, ice and/or snow. It must be unrestricted while
appliance is in use to prevent room air starvation which can cause smoke spillage and an inability to
maintain a fi re. Smoke spillage can also set off smoke alarms.

operation

EN

O

P

EN

C

L

O

S

ED

The outside combustion air control is located below the screen assembly. Before lighting the appliance ensure
that the outside combustion air control is open by moving the lever to the left.

W415-1697 / 04.24.17

11

EN

operation

3.4 door & screen operation

WARNING

!

• Use only a non-combustible material to fi nish the face of the appliance. A non-combustible material such
as cement board is required for this purpose.

• Ventilation openings are recommended for all enclosures.

• Above 73 3/8” (186.4cm) combustible fi nishing materials may be used on the front face.

• Do not insulate around the appliance.

Insert handle into screen and glass door receiver bottom left corner to raise and lower the door. When not in use,
hang the handle on the tool set.
To swing open the glass door, lift the latch on the right side up and swing the door outward.

TETHER

note:

To prevent the rapid rise of the doors, it is
recommended to secure the cable on the top
of the door frame when removing the door or
screen frames.

note:

If the doors do not open or close smoothly and remain as positioned, see the “balance weight adjustment”
section in the Installation Manual.

12

W415-1697/ 04.24.17

3.5 damper operation

OPEN

operation

OPEN

CLOSED

EN

To close the fl ue damper, pull the damper control rod down and
push it to the right.
To open the damper, pull down slightly and push the damper con­trol rod to the left side and release.

note:

The damper must be in the “open” position when burning.

note:

If the damper becomes unthreaded, it will remain in the “open” position.

note:

If the damper does not operate properly, do not start a fi re.

OPEN

CLOSED

CLOSED

W415-1697 / 04.24.17

13

EN

operation

3.6 starting a fi re

WARNING

!

• Always operate this appliance with either the glass door or spark screen closed. After re-fueling, always close
either the glass door or the spark screen. Always wear gloves to prevent injury.

• Never leave children unattended when there is a fi re burning in the appliance.

• Never use gasoline-type lantern fuel, kerosene, charcoal lighter fl uid, or similar liquids to start or “freshen up” a
fi re in this appliance. Keep all such liquids well away from the appliance.

• This appliance has been tested for use with vented and unvented gas log sets. Follow manufacturer’s
instructions for proper installation and operation.

• Do not build fi re too close to door glass. Do not poke or stir the logs while they are burning. Use only fi re logs
that have been evaluated for the application in the fi replace and refer to fi re log warnings and caution markings
on the packaging prior to use.

Remove all sources of gasoline or other fl ammable vapours and liquids in the vicinity of this or other appliances
prior to lighting.

Use solid wood, processed solid fi re logs (or other specifi ed type) fuel only.
Use plenty of newspaper and kindling to ensure the appliance quickly reaches a proper temperature. Once the

kindling is burning rapidly, place a few larger pieces of wood onto the fi re.

tip:

When fi rst lighting a fi re, if the smoke is not quickly drawn into the chimney, there may be a downdraft or cold
air in the chimney. By fi rst burning large amounts of crumpled newspaper, the chimney will get heated causing
the smoke to quickly vent up the chimney.

14

1. To start, a brisk fi re is
required. Roll up some
newspaper (loosely
crumpled), light it and place
it near the appliance fl ue until
the chimney begins to draw.

Draft is the force which moves air from the appliance up through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography, nearby obstructions and other forces.

Inadequate draft may cause back-puffi ng into the room and may cause plugging of the chimney. Too much draft
may cause an excessive temperature in the appliance, glowing red appliance parts or an uncontrollable burn
which can all lead to a chimney fi re or a permanent damage to the appliance.

MAX FUEL
HEIGHT

• Max fuel load 35lbs (16kg)

• Max fuel height, halfway up the fi rebox (to the separation line of the rear fi rebrick).

W415-1697/ 04.24.17

2. Cover with dry kindling. 3. Light the paper and when
the kindling is burning, add
more fuel.

MAX
FUEL
HEIGHT

DO NOT
LOAD FUEL
TIGHT TO
THE BACK
OF THE
FIREBOX