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14-15 TROUBLE SHOOTING GUIDE
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
• Do not burn wood or other materials in this fireplace.
• Adults and especially children should be alerted to the hazards of high surface temperatures and should
stay away to avoid burns or clothing ignition. Supervise young children when they are in the same room as
the fireplace.
• Due to high temperatures, the fireplace should be located out of traffic and away from furniture and draperies.
• Clothing or other flammable material should not be placed on or near the fireplace.
• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
fireplace and venting system are kept clean. The fireplace and its venting system should be inspected
before use and at least annually by a qualified service person. More frequent cleaning may be required due
to excessive lint from carpeting, bedding material, etc. The fireplace area must be kept clear and free from
combustible materials, gasoline and other flammable vapours and liquids.
• Under no circumstances should this fireplace be modified.
• This fireplace must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance.
• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to
inspect the fireplace and to replace any part of the control system and any gas control which has been
under water.
• Do not operate the fireplace with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person. Use only with a glass door certified with the
fireplace.
• Do not strike or slam shut the fireplace glass door.
WS-415-137 / 05.15.00
NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized
ISO9002 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen
who take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test
station. The complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that
you, the customer, receives the quality product that you expect from NAPOLEON.
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new The following materials and workmanship in your new NAPOLEONNAPOLEON gas fireplace are gas fireplace are
warranted against defects for as long as you own the fireplace. This covers: combustionwarranted against defects for as long as you own the fireplace. This covers: combustion
chamber, heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glasschamber, heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass
(thermal breakage only), gold plated parts against tarnishing, porcelainized enamelled com-(thermal breakage only), gold plated parts against tarnishing, porcelainized enamelled components and aluminum extrusion trims.ponents and aluminum extrusion trims.
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly arethermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
covered and covered and NAPOLEONNAPOLEON will provide replacement parts free of charge during the first yearwill provide replacement parts free of charge during the first year
of the limited warranty.of the limited warranty.
3
Labour related to warranty repair is covered free of charge during the first year. RepairLabour related to warranty repair is covered free of charge during the first year. Repair
work, however, requires the prior approval of an authorized company official. Labour costswork, however, requires the prior approval of an authorized company official. Labour costs
to the account of to the account of NAPOLEONNAPOLEON are based on a predetermined rate schedule and any repair are based on a predetermined rate schedule and any repair
work must be done through an authorized work must be done through an authorized NAPOLEONNAPOLEON dealer. dealer.
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the
warranty registration card filed with NAPOLEON -- provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.
The gas fireplace must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the
product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify
this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel
parts, mechanical breakage of PHAZER™ logs and embers, nor any venting components used in the installation of the fireplace.
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following conditions: During the first 10 years NAPOLEON will replace
or repair the defective parts at our option free of charge. From 10 years to life, NAPOLEON will provide replacement burners at 50% of the current retail price.
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated
in accordance with the operation instructions and under normal conditions.
After the first year, with respect to this President's Limited Lifetime Warranty, NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
to the original warranted purchaser the wholesale price of any warranted but defective part(s).
After the first year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation of a warranted part, and such expenses are not
covered by this warranty.
Notwithstanding any provisions contained in this President's Limited Lifetime Warranty, NAPOLEON’S responsibility under this warranty is defined as above and it shall not in any event
extend to any incidental, consequential or indirect damages.
This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON gas fireplace and any other warranties expressed or implied with respect to this product,
its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will not be responsible
for: over-firing, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting
configurations, insufficient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.
Any damages to fireplace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty registration
card must be returned within fourteen days to register the warranty.
NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
THIS GAS FIREPLACE SHOULD BE INSTALLED AND
SERVICED BY A QUALIFIED INSTALLER to conform with
local codes. In absence of local codes, install the GB20 to
the current National Fuel Gas Code, ANSI Z223.1, or the
current CAN/CGA B149, Installation Codes.
The fireplace and its individual shutoff valve must be disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa). The fireplace must be isolated
from the gas supply piping system by closing its individual
manual shutoff valve during any pressure testing of the
gas supply piping system at test pressures equal to or
less than 1/2 psig (3.5 kPa).
When the fireplace is installed directly on carpeting, vinyl
tile or other combustible material other than wood flooring, the fireplace shall be installed on a metal or wood
panel extending the full width and depth.
If the optional fan or blower is installed, the junction box
must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use
the current CSA C22.1 CANADIAN ELECTRICAL CODE in
Canada or the ANSI/NFPA 70-1996 NATIONAL ELECTRICAL CODE in the United States.
GENERAL INFORMATION
FOR YOUR SA TISFACTION, THIS FIREPLACE HAS BEEN
TEST-FIRED TO ASSURE ITS OPERATION AND QUALITY! Maximum input for the GB20 is 17,000 BTU/h for natu-
ral gas and propane. When the fireplace is installed at
elevations above 4,500ft, and in the absense of specific
recommendations from the local authority having jurisdiction, the certified high altitude input rating shall be reduced
at the rate of 4% for each additional 1,000ft.
Minimum inlet gas supply pressure is 4.5 inches water
column for natural gas and 11 inches water column for
propane. Maximum inlet gas pressure is 7 inches water
column for natural gas and 13 inches water column for
propane. Manifold pressure under flow conditions is 3.5
inches water column for natural gas and 10 inches water
column for propane.
This fireplace is approved for bedroom and bed-sitting room
installation.
No external electricity (110 volts or 24 volts) is required
for the gas system operation. Expansion / contraction
noIses during heating up and cooling down cycles are
normal and are to be expected.
CARE OF GLASS, AND PLATED PARTS
Do not use abrasive cleaners to clean plated parts. Buff
lightly with a clean dry cloth. The GB20 is factory equipped
with 3/16" thick tempered glass. Use only replacement glass
available from your Napoleon dealer.
Do not substitute materials.
Clean the glass after the first 10 hours of operation with a
recommended gas fireplace glass cleaner. Thereafter
clean as required.
Do not clean glass when hot!
If the glass is not kept clean permanent discolouration
and / or blemishes may result.
Use only accessories designed for and
listed with your specific fireplace.
Provide adequate ventilation and combustion air.
Provide adequate accessibility clearance for servicing and operating the fireplace. Never obstruct
the front opening of the fireplace.
Objects placed in front of the fireplace must be
kept a minimum of 48" away from the front face of
the unit.
For safe and proper operation of the fireplace follow the venting & operating instructions exactly.
Provide a means for visually checking the vent
connection to the fireplace after the fireplace is
installed.
The fireplace must be installed against finished
walls. Do not install against a vapour barrier or
exposed insulation.
FIGURE 1
WS-415-137 / 05.15.00
VENTING
The GB20 is a vented appliance and must be connected to
a chimney in accordance with the current installation
codes. In absence of local codes, install to the current
National Fuel Gas Code, ANSI Z223.1, or the current
CAN/CGA B149, Installation Codes. This model can be
common-vented.
A minimum four inch diameter (4"ø) B-vent or class A vent
is required. Secure the B-vent to the exhaust collar on the
stove top with 3 screws. In cold climates, the use of a Bvent and an insulated chase is recommended.
VENT SAFETY SWITCH
This thermally activated switch, located in front of the draft
hood, senses an increase in temperature and acts as a
safety shut-off (A). It shuts down the gas to the main burner
in the event of a severe downdraft of air or a blocked or
disconnected chimney flue. If the flue is blocked or has no
"draw", the safety switch will automatically shut off the supply of gas within 10 minutes.
Tampering with the safety switch can result in
carbon monoxide poisoning and possible death.
The one wire running from the vent safety switch is attached to terminal 1 of the valve (See 'B' below). The other
wire ( laying loose in the valve control area) may be attached to a wall switch or thermostat.
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FIGURE 3
L
VENTING ACTION CHECK
A test for correct venting action must be made before
the installed unit can be left with the customer.
Follow the procedure below:
1.Close all doors and windows in the room / start ex-
haust fans in the home / turn the fireplace blower off (if so
equipped).
2.Set controls to "high" and light the unit.
3.Wait 5 minutes. Light a match and hold to the front ofthe draft draft hood. FIGURE 4.
Venting action is satisfactory, if smoke and
flames are drawn into the
draft hood.
5
FIGURE 2
A
Venting action is unsatisfactory, if the smoke spills back,
and the flame splays outward. If venting action is unsatisfactory, turn off the unit,
wait 10 minutes and try again.
If the smoke is still not drawn
into the draft hood, turn the unit
off and check for vent blockage or restriction. If necessary, consult with a qualified
inspector. Until the draft problem is corrected, the safety
switch will continue to cycle
the main burner on and off.
FIGURES 4
This spillage monitoring system must not be ad-
B
justed or disabled.
In the event that the spillage monitoring system
or any of its parts are exchanged, only original
manufacturer's parts may be used.
WS-415-137 / 05.15.00
6
GAS INSTALLATION
Proceed once the vent installation is complete.
1. Move the fireplace into position and secure using the
nailing tabs and/or secure to the floor through the ¼"ø holes
located at either end of the base.
2. Route a 3/8" N.P.T. black iron gas line, 1/2" type-L
copper tubing or equivalent to the fireplace.
3. For ease of accessibility, an optional remote wall
switch or millivolt thermostat may be installed in a convenient location. Route 2-strand (solid core) millivolt wire
through the electrical hole located at the bottom left side of
the unit. The recommended maximum lead length depends on wire size:
WIRE SIZEMAX. LENGTH
14gauge100 feet
16gauge 60 feet
18gauge 40 feet
Attach the one lead to terminal 3 (located on the gas valve)
and the other lead to the vent safety switch wire ( located
loose in the valve compartment). See FIGURE 3.
Do not connect either the wall switch, thermostat or gas valve to electricity (110 volts).
1
FIGURE 5
2
3
4. Install rigid black pipe, 1/2" type-L copper tubing or, if
local codes permit, a 3/8" flex connector and shutoff valve
to the gas line and the fireplace gas valve. Seal and tighten
securely. An adapter fitting is required between the gas
valve and the copper tubing or flex connector. DO NOT KINK
FLEXIBLE CONNECTOR. FIGURE 6.
5. Check for gas leaks by brushing on a soap and water
solution.
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Do not use open flame.
FIGURE 9
FIGURE 8
FIGURE 10
Bend out the four nailing
tabs, attached on either side
of the fireplace and secure to
the 2x4 framing. The tabs will
facilitate the installation of either a
thicknesss. The nailing tabs
½
" or a
3
/
4" finished wall
must not be removed.
Combustible materials may be installed flush with the front
of the fireplace but must not cover any of the black faceareas of the fireplace. Non-combustible material (brick,
stone or ceramic tile) may protrude in these areas.
It is not necessary to install a hearth extension with this
fireplace system. Objects placed in front of the fireplace
should be kept a minimum of 48" away from the front
face.
Combustible mantle clearance can vary according to the
mantle depth. FIGURES 11. Use the graph to help evaluate
the clearance needed.
FIGURE 6
Purge all gas lines with the glass door of the fireplace open. Assure that a continuous gas flow is
at the burner before closing the door.
FRAMING
It is best to frame
your fireplace after
it is positioned
and the vent system is installed.
Use 2x4's and
frame to local
building codes.
FIGURE 7-9.
To install the fireplace face flush with the finished wall,
position the framework to accomodate the thickness of the
finished wall.
WS-415-137 / 05.15.00
FIGURES 7
FIGURES 11
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