Napoleon EFL32H, EFL48H, EFC32H, EFL60H, EFL72H Installation And Operating Instructions Manual

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.

INSTALLATION AND

OPERATING INSTRUCTIONS

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No.46 / UL 1278/ UL2021

EFL32H, EFC32H

EFL48H, EFL60H,

EFL72H

EN

FR
PG
21

ELECTRIC FIREPLACE

SAFETY INFORMATION

WARNING

!

If the information in these instructions are
not followed exactly, a fi re or explosion
may result causing property damage,
personal injury or loss of life.

- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.

EFL48H ILLUSTRATED

!

WARNING

HOT GLASS WILL CAUSE

BURNS.

DO NOT TOUCH GLASS UNTIL

COOLED.

NEVER ALLOW CHILDREN TO

TOUCH GLASS.

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /

Phone [phone] • Fax [phone] • www.napoleonfi replaces.com • [e-mail]

$10.00

103 Miller Drive, Crittenden, Kentucky, USA, 41030

1.16C

W415-1139 / C / 05.14.13

2

TABLE OF CONTENTS

EN

1.0 INTRODUCTION 3

1.1 DIMENSIONS 4

1.2 LISTING APPROVALS 4

1.3 GENERAL INSTRUCTIONS 5

2.0 LOCATING APPLIANCE 6

2.1 UNPACKING AND TESTING APPLIANCE 6

2.2 GROUNDING APPLIANCE 6

3.0 INSTALLATION 7

3.1 MINIMUM CLEARANCE TO ENCLOSURE COMBUSTIBLES AND MANTEL 7

3.2 INSTALLING THE APPLIANCE ON A WALL 8

3.3 RECESSED INSTALLATION 9

3.3.1 MINIMUM CLEARANCE TO COMBUSTIBLES 9

3.3.2 FRAMING 10

4.0 FINISHING 11

4.1 GLASS EMBER INSTALLATION 11

4.2 GLASS FRONT INSTALLATION 11

5.0 OPERATING INSTRUCTIONS 12

5.1 MAIN POWER SWITCH 12

5.2 OPERATING BY CONTROL PANEL (EXCLUDING MODEL EFC32H) 12

5.3 OPERATING BY REMOTE CONTROL 13

6.0 MAINTENANCE 14

6.1 REMOTE BATTERY INSTALLATION 14

6.2 HARD WIRE INSTALLATION 15

7.0 WIRING DIAGRAM 16

8.0 REPLACEMENT PARTS 17

9.0 TROUBLE SHOOTING 19

10.0 WARRANTY 20

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

W415-1139 / C / 05.14.13

1.0 INTRODUCTION

• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF
CONTACTED.

• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.

• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this appliance.

• Young children should be carefully supervised when they are in the same room as the appliance.

Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.

• Clothing or other fl ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and
draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.

• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the fl oor.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• It is imperative that the control compartments, circulating blower and its passageway in the appliance
and are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and
other fl ammable vapors and liquids.

• Under no circumstances should this appliance be modifi ed.

• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the control system which has been under water.

• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the
glass should be done by a licensed or qualifi ed service person.

• Do not strike or slam shut the appliance glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.

• Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• Never locate appliance where it may fall into a bathtub or other water container.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.

• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may become blocked.

• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,
discolouration or damage to decorations, a T.V. or other electronic components.

!

WARNING

3

EN

3.7C

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4

1.1 DIMENSIONS

EN

Front View

1.2 LISTING APPROVALS

This appliance has been tested in accordance with the CSA and UL Standards for fi xed and location-dedicated
electric room appliances in the United States and Canada. If you need assistance during installation, please
contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the
absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/
NFPA 70 National Electrical Code in the United States.

MODEL NUMBER A B C* D E F G

EFL32H 32 1/4"

EFC32H 32 1/4"

EFL48H 48"

EFL60H 60 1/4"

EFL72H 72"

A

(819.2mm)

(819.2mm)

(1219.2mm)

(1530.4mm)

(1828.8mm)

23 1/4"

(590.6mm)

23 1/4"

(590.6mm)

23 1/4"

(590.6mm)

23 1/4"

(590.6mm)

23 1/4"

(590.6mm)

B

(123.8mm)

Side View

D

DIMENSIONS

3 3/4"

(95.3mm)

4 7/8"

3 3/4"

(95.3mm)

3 3/4"

(95.3mm)

3 3/4"

(95.3mm)

C*

20 1/4"

(517.5mm)

20 1/4"

(517.5mm)

20 1/4"

(517.5mm)

20 1/4"

(517.5mm)

20 1/4"

(517.5mm)

Top View

G
E

26 3/8"

(669.9mm)

26 3/8"

(669.9mm)2(50.8mm)

42 1/8"

(1222.4mm)

54 1/4"

(1378mm)

66 1/8"

(1679.6mm)

1 1/2"

(38.1mm)

1 1/2"

(38.1mm)

1 1/2"

(38.1mm)

1 1/2"

(38.1mm)

F

29 1/8"

(739.8mm)

29 1/8"

(739.8mm)

44 7/8"

(1139.8mm)

57 1/8"

(1451mm)

67 7/8"

(1724mm)

* EXCLUDES GLASS THICKNESS

MODEL NUMBER WEIGHT (LBS) WEIGHT (Kg)

EFL32H 35 16
EFC32H 35 16
EFL48H 48 22
EFL60H 60 27
EFL72H 72 33

W415-1139 / C / 05.14.13

Description Electric Fireplace

Type Wall Mount or Recessed

Voltage 120V AC/ 60HZ

Watts MAX 1500W
Amps 15 AMP Grounded Circuit

1.3 GENERAL INSTRUCTIONS

5

!

WARNING

READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO

FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY

AND/OR PROPERTY DAMAGE.

ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE

IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL

ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT

SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR

RESULT IN A SAFETY HAZARD.

DO NOT OPEN. RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.

DO NOT USE DAMAGED ELECTRICAL CORDS.

SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE

POWER SUPPLY CIRCUIT.

HIGH TEMPERATURE, RISK OF FIRE. KEEP ELECTRICAL CORDS, DRAPERY, FURNISHINGS, AND

OTHER COMBUSTIBLES AT LEAST 3 FEET (0.9M) FROM THE FRONT OF THE APPLIANCE AND

AWAY FROM SIDES AND REAR.

TO PREVENT ELECTRIC SHOCK MATCH THE WIDE BLADE OF PLUG TO WIDE SLOT OF

RECEPTACLE AND FULLY INSERT.

A. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the

outlet are on.

B. The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused

by the initial heating of internal appliance elements and will not occur again.

C. If your appliance does not emit heat, consult the operation section of this manual for further

information.

D. Use with a CSA or UL certifi ed surge protector.

EN

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.

4.8

W415-1139 / C / 05.14.13

6

2.0 LOCATING APPLIANCE

EN

DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF

TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,

CLOTHES AND CURTAINS AT LEAST 36" FROM THE FRONT OF THE APPLIANCE.

NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER

WATER CONTAINER.

WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND

TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE

MUST NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED

OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.

DO NOT EXPOSE THE ELECTRIC APPLIANCE TO THE ELEMENTS (SUCH AS RAIN, ETC.)

2.1 UNPACKING AND TESTING APPLIANCE

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

2.2 GROUNDING APPLIANCE

This appliance is for use on 120 Volts. The cord has a plug
as shown in (A). An adapter as shown in (C) is available
for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the
adapter must be connected to a permanent ground such as
a properly grounded outlet box. The adapter should not be
used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to off, then remove
plug from outlet.

!

WARNING

MAINTENANCE.

GROUNDING METHODS

METAL SCREW

(A)

COVER OF

GROUNDED

OUTLET BOX

(B)

W415-1139 / C / 05.14.13

GROUNDING PIN

ADAPTER

(C)

NOT ALLOWED IN CANADA

GROUNDING

MEANS

96.1

3.0 INSTALLATION

7

!

WARNING

RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE

CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK

OR PERSONAL INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH

THROW RUGS, RUNNERS OR THE LIKE. ARRANGE CORD AWAY FROM TRAFFIC AREAS AND

WHERE IT WILL NOT BE TRIPPED OVER.

RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY

MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.

RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED
OPTIONAL ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED

FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A SAFETY

HAZARD.

IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR

EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO

NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE VICINITY OF THIS OR

ANY OTHER APPLIANCE.

THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS

APPLIANCE.

HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED AS IT MAY

CREATE A FIRE HAZARD.

3.1 MINIMUM CLEARANCE TO ENCLOSURE COMBUSTIBLES AND MANTEL

EN

!

WARNING

WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE

HEAT RESISTANT TO PREVENT DISCOLOURATION.

INSTALL THE BOTTOM OF THE HEATER NO LESS THAN 2 INCHES ABOVE THE FINISHED FLOOR.

Measurements are taken

from the glass front.

Bottom 2" (50.8mm)
Sides 0" (0mm)

Back 0" (0mm)
Top 12" (304.8mm)
to ceiling

12”
(304.8mm)

WALL

2” MIN
(50.8mm)

SIDE VIEW FLOOR

W415-1139 / C / 05.14.13

8

3.2 INSTALLING THE APPLIANCE ON A WALL

EN

Due to the many different materials used on different walls, it is highly recommended that
you consult your local builder before you install this appliance on the wall.

A. Select a location that is not prone to moisture and is located at least 36"

(914.5mm) away from combustible materials such as curtain drapes, furniture,
bedding, paper, etc.

B. Have two people hold the appliance against the wall to determine the fi nal location.
For models EFL32H, EFC32H and EFL48H use the following instructions:

A. Mark out location, then mount the bracket onto the wall using the four supplied

screws. This bracket MUST have the hooks facing upward and be level.

NOTE: It is strongly recommended that the mounting bracket be screwed
into the wall studs where possible. If the wall studs cannot be used, ensure
that the supplied plastic anchors are used to affi x the bracket to the wall and
the bracket is adequately secured.

B. With the wall mounting bracket installed have two people lift the appliance up and

insert the two hooks on the bracket into the two slots on the back of the appliance.

C. Check the appliance for stability ensuring that the bracket will not pull free from the

wall, causing the appliance to fall.

D. Install the wall securing bracket to the bottom of the appliance using two screws,

as shown below.

E. Secure the wall securing bracket to the wall using one screw, as shown below.

Side View

3 5/8”

(92.0mm)

2” MIN

(50.8mm)

FLOOR

Slots

Back View

WALL MOUNT BRACKET

SLOTS

HOOKS

DE

DE

W415-1139 / C / 05.14.13

For models EFL60H and EFL72H use the following instructions:

9

A. Mark out the location for one of the two brackets. The supplied wall mount brackets will be centered

between the two sets of slots, on the back of the appliance. These brackets have four slots and two
hooks.

B. Mount the bracket onto the wall using the four supplied screws. These brackets MUST have the hooks

facing upward and be level. NOTE: It is strongly recommended that the mounting bracket be

screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the
supplied plastic anchors are used to affi x the bracket to the wall and the bracket is adequately
secured.

C. Use distance "A" and mark out the location for the second bracket.
D. Mount the bracket onto the wall using the four supplied screws. The bracket MUST have the hooks

facing upward and level. NOTE: It is strongly recommended that the mounting bracket be
screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the
supplied plastic anchors are used to affi x the bracket to the wall and the bracket is adequately
secured.

E. With the wall mounting brackets installed have two people lift the appliance up and insert the four

hooks on the brackets into the four slots on the back of the appliance.

F. Check the appliance for stability ensuring that the brackets will not pull free from the wall, causing the

appliance to fall.

G. Install the two wall securing brackets to the bottom of the appliance using four screws, as shown

below.

H. Secure the wall securing brackets to the wall using two screws, as shown below.
NOTE: DISTANCE "A" MEASURES 20" (510.0mm) ON MODEL EFL60H AND 16 1/2" (420mm) ON

MODEL EFL72H.

WALL MOUNT BRACKET

WALL MOUNT BRACKET

EN

SLOTS

HOOKS

A

GH

EFL60 ILLUSTRATED

SLOTS
HOOKS

GH

3.3 RECESSED INSTALLATION

Due to the many different fi nish materials used on walls, it is highly recommended that you consult your local
builder before you install this appliance in the wall.

Select a location that is not prone to moisture and is located at least 36" (914.4mm) away from combustible
materials such as curtain drapes, furniture, bedding, paper etc.

3.3.1 MINIMUM CLEARANCE TO COMBUSTIBLES

Measurements are taken from the body.

Sides, back and top 0" (0mm)

W415-1139 / C / 05.14.13

10

3.3.2 FRAMING

EN

NON LOAD

BEARING

Finishing Material

D

E

2

1

/2”

D

E

3”

**

EFL32H/EFC32H EFL48H EFL60H EFL72H

D* 20 3/4" (527.0mm) 20 3/4" (527.0mm) 20 3/4" (527.0mm) 20 3/4" (527.0mm)
E* 27" (685.8mm) 42 3/4" (1085.9mm) 55" (1397.0mm) 66 3/4" (1695.5mm)

A. Once the rough opening has been prepared, and the power has been routed

to the right side of the recess, the appliance may be installed.

B. Remove the glass from the front of the appliance, refer to the "GLASS

FRONT INSTALLATION" section.

C. Secure the two side brackets to both sides of the appliance, using the 8

screws provided as shown.

D. Lift the appliance up to the opening.
E. The electrical connection must be made prior to sliding the appliance into

place.

F. Using four #10 x 2" (50.8mm) wood screws (not supplied) level the

appliance and secure it to the wall, as shown above.

G. Re-install the front glass to the appliance, refer to the "GLASS FRONT

INSTALLATION" section.

* NOTE: In order to avoid the possibility of exposed insulation or vapour
barrier coming in contact with the appliance body, it is recommended that the
walls of the appliance enclosure be "fi nished" (i.e. drywall/sheetrock), as you
would fi nish any other outside wall of a home. This will ensure that clearance
to combustibles is maintained within the cavity. Framing dimensions will need
to be adjusted to account for the enclosure fi nishing material thickness.

SIDE

BRACKETS

** With a 1/2" (12.7mm) thick fi nishing material.

W415-1139 / C / 05.14.13

4.0 FINISHING

11

POWER SUPPLY SERVICE MUST BE COMPLETED PRIOR TO FINISHING TO AVOID

HEAT VENTS AND AIR OPENINGS CANNOT BE COVERED IN ANY CIRCUMSTANCES.

4.1 GLASS EMBER INSTALLATION

Glass front must be removed and the appliance must be mounted in its fi nal location before the glass embers
are installed.

Glass embers may have sharp edges, wear safety glasses and gloves
when handling.

A. CLEAN GLASS MEDIA: Glass media may have a fi ne oil residue

that needs to be cleaned prior to installation. Clean the glass with
mild dish soap, drain, rinse thoroughly and dry before placing into
the tray.

B. Carefully place glass embers into the bottom tray on the front of the appliance as illustrated. Apply an

even layer from side to side.

NOTE: It is not necessary to use all of the glass media supplied.

4.2 GLASS FRONT INSTALLATION

!

WARNING

RECONSTRUCTION.

EN

It is recommended that two people install this glass front onto the appliance,
Wear safety glasses and gloves when handling glass.

A. Line up the brackets on the back of the glass with the 4 shoulder

screws on the side of the appliance body.

B. Slide the glass in and downwards, ensuring the bracket has

engaged to the shoulder screw prior to releasing the glass.

Shoulder
Screw

W415-1139 / C / 05.14.13

12

5.0 OPERATING INSTRUCTIONS

EN

Once the appliance has been plugged in to a grounded electrical outlet, it is ready to operate.

NOTE: Ensure the house circuit breakers for the power supply are turned on. In the event of a power
failure, the fl ame will return to a high setting when the power is restored.

5.1 MAIN POWER SWITCH

The main power switch is located on the bottom right hand side of the appliance.
The "|" indicates ON and "O" indicates OFF. Push the switch to "|" to turn on the appliance.

5.2 OPERATING BY CONTROL PANEL (EXCLUDING MODEL EFC32H)

A. Make certain the appliance's main power switch is at the ON position.
B. To activate the heater, press the fan/heater button . Press and release the function button to cycle

through the settings:

• Press the function button once to turn on the fan only.

• Twice to turn on the fan and the heater on at a low setting (750W).

• Three times to turn on the fan and the heater on at a high setting (1500W).

• Four times to turn both the fan and heater off.

C. To adjust the fl ame height and ember bed brightness, press the fl ame button . There are three

brightness levels to cycle through and then an off setting. Every time the fl ame is initiated it will start at
the brightest level.

D. To begin the thermostat function press the thermostat button , the icon will illuminate and the

temperature will appear on the LED display, there are 5 settings. To change to the desired temperature
format press and hold the thermostat button, this will change the display from Celsius to Fahrenheit, or
vice versa.

E. Once you have selected the desired temperature the heater will automatically adjust to a high setting

until that temperature is reached.

F. To turn off the thermostat function press the fan/heater button once, you will hear a "BEEP" and all

the icons will illuminate and then the icons will darken.

G. To activate the timer control press the timer button , the icon will illuminate and the time will appear

on the LED display. To choose the desired time continue to press the timer button, there are six
settings, these will appear on the LED display, each setting represents hours of operation.

H. To turn off the timer function press the timer button six times, it will cycle through the six different timer

options on the LED display. Press the timer button one more time, this will turn the function off, the
timer icon will darken indicating the function is "OFF".

I. To turn off the appliance, switch the main power switch to OFF.
NOTE: THE EFC32H IS NOT EQUIPPED WITH A CONTROL PANEL. PLEASE REFER TO THE

"OPERATING BY REMOTE CONTROL SECTION" FOR INSTRUCTIONS.

MODELS EFL32H, EFL48H, EFL60H AND EFL72H FRONT PANEL.

W415-1139 / C / 05.14.13

FAN/HEATER THERMOSTAT LED DISPLAY

FLAME TIMER

5.3 OPERATING BY REMOTE CONTROL

13

NOTE: Make certain the batteries are installed correctly, for installation
instructions review "REMOTE BATTERY INSTALLATION" section.

A. Make certain the appliance’s main power switch is at the ON position.

The remote control will NOT work if the Main Power Switch is at the OFF
position.

B. When operating the remote control, it must be directed towards the front

center of the appliance.

C. The power button can be used to power up or down the appliance (the

main power switch on the appliance must be in the ON position for the
remote to operate). Pressing this button
appliance.

D. To activate the heater, press the fan/heater button . the icon on the

control panel will illuminate.

through the settings:

• Press the function button once to turn on the fan only.

• Twice to turn on the fan and the heater on at a low setting (750W).

• Three times to turn on the fan and the heater on at a high setting (1500W).

• Four times to turn both the fan and heater off.

E. To adjust the fl ame height and ember bed brightness, press the fl ame button . There are three

brightness levels to cycle through and then an off setting. Every time the fl ame is initiated it will start at
the brightest level.

Press and release the function button to cycle

activates the power to the

EN

F. To begin the thermostat function press the thermostat button ,the icon on the control panel will

illuminate, there are 5 settings. To change to the desired temperature format press and hold the
thermostat button, this will change the display from Celsius to Fahrenheit, or vice versa.

G. Once you have selected the desired temperature the heater will automatically adjust to a high setting

until that temperature is reached.

H. To turn off the thermostat function press the fan/heater button once, you will hear a "BEEP" and all

the icons will illuminate and then the icons will darken.

I. To activate the timer control press the timer button , the icon will illuminate and the time will appear

on the LED display. To choose the desired time continue to press the timer button, there are six
settings, these will appear on the LED display, each setting represents hours of operation.

J. To turn off the timer function press the timer button 6 times, it will cycle through the six different timer

options on the LED display. Press the timer button one more time, this will turn the function off, the
timer icon will darken indicating the function is "OFF".

K. To turn off the appliance, press the power button once.
NOTE: This hand held remote control must remain within 8 meters or 26 feet of the appliance to be

effective.

MODEL EFC32H FRONT PANEL

LED DISPLAY

W415-1139 / C / 05.14.13

14

6.0 MAINTENANCE

EN

PREPARATION FOR MAINTENANCE

ALWAYS DISCONNECT THE POWER AND ALLOW THE ELECTRIC APPLIANCE TO COOL BEFORE

PERFORMING ANY CLEANING, MAINTENANCE OR RELOCATION OF THIS ELECTRIC APPLIANCE.

TURN CONTROLS TO OFF AND REMOVE PLUG FROM OUTLET OR TURN OFF THE HOUSE

CIRCUIT BREAKER TO ELECTRIC APPLIANCE RECEPTACLE.

DO NOT INSTALL REPLACEMENT LAMPS THAT EXCEED SPECIFIED MAXIMUM WATTS.

THE LED BULBS IN YOUR APPLIANCE CAN BECOME EXTREMELY HOT. ALLOW AT LEAST 10

MINUTES BETWEEN TURNING OFF THE APPLIANCE AND REMOVING THE BULBS TO AVOID

6.1 REMOTE BATTERY INSTALLATION

1. To replace the existing battery remove the
battery holder.

2. To remove the battery holder turn remote onto
front side and press the left side leaver towards
the center while pulling the battery holder out
using the slot provided.

3. Replace existing battery, type CR 2025, with a
new battery and reinstall the battery holder into
the remote by sliding it into position, as shown.

4. Battery holder is secure into the remote control
when a "CLICKING" noise is heard.

!

WARNING

ACCIDENTAL BURNS.

BATTERY (CR 2025)

BATTERY HOLDER

REMOTE

(REAR SIDE)

W415-1139 / C / 05.14.13

6.2 HARD WIRE INSTALLATION

!

WARNING

ENSURE ALL POWER IS TURNED OFF BEFORE HARD WIRING THIS APPLIANCE.

CONSULT A QUALIFIED ELECTRICIAN TO ENSURE CORRECT BRANCH CIRCUIT CONDUCTOR.

If it is necessary to hard wire the appliance, a qualifi ed electrician may remove the cord connection, and wire
the appliance directly to the household wiring.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In
the absence of local codes, the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current
ANSI/NFPA 70 NATIONAL ELECTRIC CODE in the United States.

Fig. 1 Fig. 2

15

EN

A. Remove the cover plate from the right side of
the appliance by removing the two screws, as
shown in Figure 1.

B. Remove the wire connectors and strain
relief from the power cord. The power cord
may be discarded. Refer to Figure 3.

C. Take the new cover plate, supplied in the
manual bag. Punch out the 7/8" hole and
install a box connector through, into the
junction box. Snap the box connector clamp
onto the supply wires.

NOTE: Leave enough wire so that the appliance can be removed from the enclosure without
disconnecting the power supply.

D. Using the wire connectors, connect the

common wires together, then hot wires, and
then the ground wires, refer to Figure 3.

E. Reinstall the new cover plate as illustrated in
Figure 2.

Fig. 3

W415-1139 / C / 05.14.13

16

7.0 WIRING DIAGRAM

EN

!

WARNING

ENSURE ALL POWER IS TURNED OFF BEFORE HARD WIRING THIS APPLIANCE.

CONSULT A QUALIFIED ELECTRICIAN TO ENSURE CORRECT BRANCH CIRCUIT CONDUCTOR.

W415-1139 / C / 05.14.13

8.0 REPLACEMENT PARTS

17

Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally
all parts can be ordered through your Authorized dealer / distributor.

!

FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE
ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE CLAIM.

When ordering replacement parts always give the following information:

• Model & Serial Number of appliance

• Installation date of appliance

• Part number

• Description of part

• Finish

FAILURE TO POSITION THE PARTS

IN ACCORDANCE WITH THIS

MANUAL OR FAILURE TO USE ONLY

PARTS SPECIFICALLY APPROVED

WITH THIS APPLIANCE MAY

RESULT IN PROPERTY DAMAGE OR

WARNING

PERSONAL INJURY.

* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR FURTHER INFORMATION, CONTACT YOUR
AUTHORIZED DEALER.

41.1

For aftermarket sales and service please call 1-866-539-2039

COMPONENTS

REF NO. EFL32H EFC32H EFL48H EFL60H EFL72H DESCRIPTION

1 W300-0158 W300-0140 W300-0160 W300-0162 W300-0164 GLASS FRONT
2 W387-0016 W387-0016 W387-0017 W387-0018 W387-0019 LED BULB
3 W050-0001 W050-0001 W050-0003 W050-0004 W050-0005 FLAME BELT
4 W435-0056 W435-0056 W435-0056 W435-0056 W435-0056 MOTOR 120V/60HZ/4W
5 W190-0054 W190-0054 W190-0054 W190-0054 W190-0054 CONTROL CIRCUIT BOARD, MAIN
6 W190-0055 W190-0055 W190-0057 W190-0058 W190-0058 CIRCUIT BOARD, LED POWER
7 W660-0134 W660-0134 W660-0134 W660-0134 W660-0134 REMOTE CONTROL
8 W660-0132 W660-0132 W660-0132 W660-0132 W660-0132 REMOTE RECEIVER
9 W062-0048 W062-0048 W062-0048 W062-0048 W062-0048 BLOWER C/W HEATER

EN

NOTE: Care must be taken when removing and disposing of any broken glass or damaged
components. Be sure to vacuum up any broken glass from inside the appliance before operation.

W415-1139 / C / 05.14.13

18

EN

SIMILAR ON ALL MODELS

4

EFL32H

EFC32H

5

7

9

8

1

2

1

­6

3

6

1

2

3

6

EFL48H

EFL60H

EFL72H

1

2

1

2

1

2

3

3

6

6

6

3

W415-1139 / C / 05.14.13

9.0 TROUBLE SHOOTING

19

!

WARNING

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A

QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.

SYMPTOM PROBLEM TEST SOLUTION

Dim or no fl ame LED’s are burnt out Inspect the LED’s beneath the fl ame generation belt and re-

place them if necessary

Appliance turns off
and will not turn on

Appliance will not
come on when
switch is fl ipped to
ON

Remote control
does not work

Appliance has overheated
and safety device has
caused the thermal switch to
disconnect

House circuit breaker has
tripped

Appliance is not plugged
into an electrical outlet

Appliance has overheated
and safety device has
caused the thermal switch to
disconnect

Low batteries Replace batteries in remote control

Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in

Reset house circuit breaker

Check plug and plug it in

Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in

42.28

SYMPTOM PROBLEM TEST SOLUTION

Control panel
buttons do not light

Control panel is not
operational

Flame belt is not
operational

Heater shuts off
automatically

LED's are burnt out Replace the control panel

Glass front is not installed
correctly

Control panel is damaged Replace the control panel
Belt has become

disengaged
Belt has broken Replace the broken belt
Motor does not work Replace the broken motor
Room is too warm The heater has a built-in thermostat so it will shut off

The heater is blocked Find the source of blockage and remove it.

Check the glass to ensure that it has been installed correctly

Remove belt, check for obstructions, repair any damages and
reinstall the belt

automatically once the pre-set temperature is reached. It will
also turn on automatically if the room temperature drops below
the pre-set temperature

EN

W415-1139 / C / 05.14.13

20

10.0 WARRANTY

EN

NAPOLEON® electric appliances are manufactured under the strict Standard of the world recognized

ISO 9001 : 2008 Quality Assurance Certifi cate.

NAPOLEON® products are designed with superior components and materials, assembled by trained craftsmen who take

great pride in their work. Once assembled the complete appliance is thoroughly inspected by a qualifi ed technician before

packing to ensure that you , the customer, receive the quality product that you expect from NAPOLEON®.

NAPOLEON® ELECTRIC APPLIANCE LIMITED WARRANTY

Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components and remote
controls are covered and NAPOLEON® will provide replacement parts free of charge during the fi rst year of limited warranty.
Light bulbs and fuses are NOT covered by the warranty.
Any labour related to warranty repair is not covered.
* Construction of models vary. Warranty applies only to components included with your specifi c appliance.

CONDITIONS AND LIMITATIONS

NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary.
Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON® reserves the right to have
its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an
authorized NAPOLEON® dealer your appliance is subject to the following conditions and limitations:
Warranty coverage begins on the date of original installation.
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed
from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical
cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided
that the product has been operated in accordance with the operation instructions and under normal conditions.
NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such
expenses are not covered by this warranty. Notwithstanding any provisions contained in the Limited Warranty, NAPOLEON’s responsibility under
this warranty is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® electric appliance and any other warranties
expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON®.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized
dealer. The warranty registration card must be returned within fourteen days to register the warranty.
NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
All parts replaced under the Limited Warranty Policy are subject to a single claim.
All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation.
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or
replace such defect.
Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without
authorization will be refused and returned to sender.
Shipping costs are not covered under this warranty.
Additional service fees may apply if you are seeking warranty service from a dealer.

ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS.

W415-1139 / C / 05.14.13

NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD.

2.5B