Napoleon BGNV36N, BGNV36P Installation And Operating Instructions Manual

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Page 1

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

INSTALLATION AND

OPERATING INSTRUCTIONS

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA 2.22, ANSI Z21.50 RESPECTIVELY FOR VENTED GAS FIREPLACES.

BGNV36N

NATURAL GAS MODEL

BGNV36P

PROPANE GAS MODEL

CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.

SAFETY INFORMATION

WARNING

If the information in these instructions are not followed exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a

qualiﬁ ed installer, service agency or the supplier.

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 4Y8 Canada /

Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonﬁ replaces.com • ask@napoleonproducts.com

$10.00

103 Miller Drive, Crittenden, Kentucky, USA, 41030

1.2A

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TABLE OF CONTENTS

1.0 INSTALLATION OVERVIEW 3

2.0 INTRODUCTION 4

3.0 VENTING 8

4.0 INSTALLATION 10

5.0 FRAMING 11

6.0 FINISHING 14

7.0 OPTIONAL BLOWER INSTALLATION 17

8.0 OPERATION 19

9.0 ADJUSTMENTS 20

10.0 MAINTENANCE 21

11.0 REPLACEMENTS 23

12.0 TROUBLE SHOOTING 26

13.0 WARRANTY 28

14.0 SERVICE HISTORY 29

2.1 DIMENSIONS 5

2.2 GENERAL INSTRUCTIONS 5

2.3 GENERAL INFORMATION 6

2.4 RATING PLATE INFORMATION 7

3.1 VENTING SAFETY SWITCH 8

3.2 HIGH LIMIT SWITCH 9

3.3 VENTING ACTION CHECK 9

4.1 GAS INSTALLATION 10

4.2 OPTIONAL WALL SWITCH / THERMOSTAT 10

5.1 MINIMUM CLEARANCE TO COMBUSTIBLES 12

5.2 MINIMUM MANTEL CLEARANCES 13

5.3 NAILING TAB INSTALLATION 13

6.1 DOOR INSTALLATION / REMOVAL 14

6.2 LOG PLACEMENT 15

6.3 CHARCOAL EMBERS 16

6.4 GLOWING EMBERS 16

6.5 LOGO PLACEMENT 16

6.6 LOUVRE INSTALLATION 16

9.1 PILOT BURNER ADJUSTMENT 20

9.2 VENTURI ADJUSTMENT 20

9.3 FLAME CHARACTERISTICS 21

10.1 DOOR GLASS REPLACEMENT 22

10.2 CARE OF GLASS 22

10.3 CARE OF PLATED PARTS 22

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

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1.0 INSTALLATION OVERVIEW

Vent, see “VENTING” section.

Glass, see “DOOR GLASS REPLACEMENT” section.

Logo, see “LOGO PLACEMENT” section.

Rating plate, see “RATING PLATE INFORMATION” section.

Logs, see “LOG PLACEMENT” section.

Louvres, see “LOUVRE INSTALLATION” section.

Door, see “DOOR INSTALLATION / REMOVAL” section.

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2.0 INTRODUCTION

• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.

• ANY CHANGES OR ALTERATIONS TO THIS APPLIANCE OR IT’S CONTROLS CAN BE DANGEROUS AND IS PROHIBITED.

• Do not operate appliance before reading and understanding operating instructions. Failure to operate

appliance according to operating instructions could cause ﬁ re or injury.

• Risk of ﬁ re or asphyxiation do not operate appliance with ﬁ xed glass removed.

• Do not connect 110 volts to the control valve.

• Risk of burns. The appliance should be turned off and cooled before servicing.

• Do not install damaged, incomplete or substitute components.

• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal

edges may be sharp.

• Do not burn wood or other materials in this appliance.

• Young children should be carefully supervised when they are in the same room as the appliance.

Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.

• Clothing or other ﬂ ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and

draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot

surfaces.

• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children

from hot surfaces. These screens and guards must be fastened to the ﬂ oor.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• This appliance is a vented gas-ﬁ red appliance. Do not burn wood or other materials in this appliance.

• It is imperative that the control compartments, burners and circulating blower and its passageway in the

appliance and venting system are kept clean. The appliance and its venting system should be inspected before use and at least annually by a qualiﬁ ed service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

• Under no circumstances should this appliance be modiﬁ ed.

• This appliance must not be connected to a chimney ﬂ ue pipe serving a separate solid fuel burning

appliance.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁ ed service

technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass

should be done by a licensed or qualiﬁ ed service person.

• Do not strike or slam shut the appliance glass door.

• Only doors / optional fronts certiﬁ ed with the unit are to be installed on the appliance.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As

with all plastic bags, these are not toys and should be kept away from children and infants.

• As with any combustion appliance, we recommend having your appliance regularly inspected and

serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and your family against Carbon Monoxide.

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a T.V. or other electronic components.

WARNING

3.16A

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2.1 DIMENSIONS

3/4"

27"

/8"

2.2 GENERAL INSTRUCTIONS

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPENED OR REMOVED.

PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE.

NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.

OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48” FROM THE

SURFACES AROUND AND ESPECIALLY ABOVE THE APPLIANCE CAN BECOME HOT. AVOID CONTACT

WHEN THE APPLIANCE IS OPERATING.

4" DIA.

1/2"

ELECTRICAL INLET

LEFT SIDE

WARNING

PROVIDE ADEQUA TE VENTILA TION.

FRONT FACE OF THE UNIT.

GAS

INLET

18"

36"

7 1/4"

1/4"

/4"

FIRE RISK. EXPLOSION HAZARD.

HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE PRESSURE TESTING

GAS LINE AT TEST PRESSURES ABOVE 1/2 PSIG. CLOSE THE MANUAL SHUT-OFF VALVE BEFORE

PRESSURE TESTING GAS LINE AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG.

USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH THIS APPLIANCE.

USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS COMPONENTS, VENTING

COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL VOID THE WARRANTY AND CERTIFICATION.

THIS GAS APPLIANCE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to conform with local codes. Installation practices vary from region to region and it is important to know the speciﬁ cs that apply to your area, for example in Massachusetts State:

• This product must be installed by a licensed plumber or gas ﬁ tter when installed within the commonwealth of Massachusetts.

• The appliance damper must be removed or welded in the open position prior to installation of a appliance insert or gas log.

• The appliance off valve must be a “T” handle gas cock.

• The ﬂ exible connector must not be longer than 36 inches.

• A Carbon Monoxide detector is required in all rooms containing gas ﬁ red appliances.

• The appliance is not approved for installation in a bedroom or bathroom unless the unit is a direct vent sealed combustion product.

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Page 6

A A

The installation must conform with local codes or, in absence of local codes, the National Gas and Propane Installation Code CSA B149.1 in Canada, or the National Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the United States. Suitable for mobile home installation if installed in accordance with the current standard CAN/CSA Z240MH Series, for gas equipped mobile homes, in Canada or

NSI Z223.1 and NFPA 54 in the United States.

s long as the required clearance to combustibles is maintained, the most desirable and beneﬁ cial location for an appliance is in the center of a building, thereby allowing the most efﬁ cient use of the heat created. The location of windows, doors and the trafﬁ c ﬂ ow in the room where the appliance is to be located should be considered. If possible, you should choose a location where the vent will pass through the house without cutting a ﬂ oor or roof joist.

If the appliance is installed directly on carpeting, vinyl tile or other combustible material other than wood ﬂ ooring, the appliance shall be installed on a metal or wood panel extending the full width and depth.

If the optional fan or blower is installed, the junction box must be electrically connected and grounded in accordance with local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/ NFPA 70 National Electrical code in the United States.

2.3 GENERAL INFORMATION

FOR YOUR SATISFACTION, THIS APPLIANCE HAS BEEN TEST-FIRED TO ASSURE ITS OPERATION AND QUALITY!

www.ncertied.org

We suggest that our gas hearth products be installed and serviced by professionals who are certied in the U.S. by the National Fireplace

Institute

(NFI) as NFI Gas

Specialists

4.1

BGNV36

NG LP

Altitude (FT) 0-4,500 0-4,500 Max. Input (BTU/HR) 17,000 BTU/hr 17,000 BTU/hr Min. Inlet Gas Supply Pressure 4.5" Water Column 11" Water Column Max. Inlet Gas Supply Pressure 7" Water Column 13" Water Column Manifold Pressure (Under Flow Conditions) 3.5" Water Column 10" Water Column

When the appliance is installed at elevations above 4,500 ft, and in the absence of speciﬁ c recommendations from the local authority having jurisdiction, the certiﬁ ed high altitude input rating shall be reduced at the rate of 4% for each additional 1,000 ft.

Expansion / contraction noises during heating up and cooling down cycles are normal and to be expected. This appliance is approved for bedroom and bed-sitting room installation. No external electricity (1 10 volts or 24 volts) is required for the gas system operation.

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2.4 RATING PLATE INFORMATION

0b0b-2009-2009

D'EAUD'EA

COLUMCOLUM

UD'EAU

GLASGLAS

WHICHH

COMECOME

CONCON

MANU

ACTURERCTURER

//COO

STIB

PROFONDEURONDEUR

E'ENCASTRE

AEET

L'EXTENSION

ONHORIZON

ALEALE

MAXM

RRGGRERATTEREREXEX

SENSIOIONSS

RERE

SIONNSS

ULUSSGG

AANDND

SES

DMANIFOLD

:PRES

0"10"

NPRESSION

UAU

COLLECTEUR:COLLECTEUR

MMINIMUM

PSUP

PRESSUR

NPRESSION

NDTA

MMAXIMUM

PSU

PRE

NRESSION

D'ALIMED'A

COMBCOMB

VECVEC

GAZGAZ

VENTILE.

HOMOLOHOMOLO

UNEUNE

ECHAMBRE

COUCHERUCHER

TIONTION

REDUITEREDUITE

0-4500FTFT

(0-1370(0-1370

0000

U/hBTU/h

V36P

BCBC

CERTIFIED UNDER / HOMOLOGUE SELON LES NORMES: CSA 2.22b-2009 & ANSI Z21.50b-2009.

VENTED GAS FIREPLACE. APPROVED FOR BEDROOM, AND BED-SITTING ROOM INSTALLA TION.

MODEL

BGNV36N / BCNV36N

0-4500FT (0-1370m)

17,000 BTU/h 12,000BTU/h

PRESSION AU COLLECTEUR: 3.5" D'UNE COLONNE D'EAU

PRESSION D'ALIMENTATION MINIMALE: 4.5" D'UNE COLONNE D'EAU

PRESSION D'ALIMENTATION MAXIMALE: 7.0" D'UNE COLONNE D'EAU

MANIFOLD PRESSURE: 3.5" WATER COLUMN

MINIMUM SUPPLY PRESSURE: 4.5" W A TER COLUMN

MAXIMUM SUPPLY PRESSURE: 7.0" WATER COLUMN

REFERENCE # W/N 15507

ALTITUDE / ELEV A TION INPUT / ALIMENTA TION

REDUCED INPUT / ALIMENT A TION REDUITE

D'EA

NOT FOR USE WITH SOLID FUEL. FOR USE WITH GLASS DOORS CERTIFIED WITH THIS UNIT ONL Y .

WARNING: DO NOT ADD ANY MA TERIAL TO THE APPLIANCE, WHICH WILL COME IN CON-

TACT WITH THE FLAMES, OTHER THAN THAT SUPPLIED BY THE MANUF ACTURER WITH THE APPLIANCE.

MINIMUM CLEARANCE TO COMBUSTIBLE MA TERIALS / DEGAGEMENTS MINIMAUX DES MATERIAUX COMBUSTIBLES:

TOP/ DESSUS 0 RECESSED DEPTH / PROFONDEUR D'ENCASTRE 13½" SIDES / COTES 0 "2UAETNAM / ELTNAM *

BACK / ARRIERE 0

*MAXIMUM HORIZONTAL EXTENSION / L'EXTENSION HORIZONTALE MAXIMALE: 2".

SEE INSTRUCTION MANUAL FOR GREATER EXTENSIONS. REFERER AU MANUEL D'INSTRUCTION POUR DES EXTENSIONS PLUS GRANDES.

WOLF STEEL LTD. 24 Napoleon Rd. Barrie, Ontario L4M 4Y8 Canada

L'EXTENSION

PPL

TIB

D'ENCASTR

RIZ

"1TNEVE / TNEV0REHCNALP / ROOLF

FOYER A GAZ VENTILE. HOMOLOGUE POUR INST ALLA TION DANS UNE CHAMBRE A COUCHER, ET UN STUDIO.

MANIFOLD PRESSURE: 10" WATER COLUMN

ANIFOL

RESSURE

PRESSION AU COLLECTEUR: 10" D'UNE COLONNE D'EAU

RESSIO

MINIMUM SUPPLY PRESSURE: 11" WA TER COLUMN

INIMU

SUP

PRESSION D'ALIMENTATION MINIMALE: 11" D'UNE COLONNE D'EAU

RESSIO

'ALIME

MAXIMUM SUPPLY PRESSURE: 13" W A TER COLUMN

AXIMU

SUP

PRESSION D'ALIMENTATION MAXIMALE: 13" D'UNE COLONNE D'EAU

RESSIO

UN COMBUSTIBLE SOLIDE NE DOIT PAS ETRE UTILISE AVEC CET APPAREIL. UTILISER AVEC LES PORTES VITREES HOMOLOGUEES SEULEMENT A VEC CETTE UNITE.

AVERTISSEMENT: N'AJOUTEZ PAS A CET APP AREIL AUCUN MATERIAU DEV ANT ENTRER

EN CONTACT A VEC LES FLAMMES AUTRE QUE CELUI QUI EST FOURNI A VEC CET APP AREIL PAR LE FABRICANT.

THE APPLIANCE MUST BE VENTED USING "B" VENT. SEE OWNERS INSTALLA TION MANUAL FOR VENTING SPECIFICS.

L'APPAREIL DOIT EVACUER SES GAZ EN UTILISANT L'EVENT "B". REFERER AU MANUEL

TALLATION DE PROPRIET AIRE POUR L'EV ACUA TION PRECISE.

D'INS ELECTRICAL RATING / CLASSIFICA TION: 1 15V 0.82AMP , 60HZ

OPTIONAL FAN KIT / ENSEMBLE DE VENTILA TEUR F ACUL T A TIF: GZ550-KT

SERIAL NUMBER/NO. DE SERIE: BG/BCNV36

VENTILE.

HAMBR

BGNV36P / BCNV36P

BGNV36P

0-4500FT (0-1370m) 17,00

17,000 BTU/h 12,000BTU/h

MODEL

W385-0238 / F

For rating plate location, see “INSTALLATION OVERVIEW” section. This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

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Page 8

3.0 VENTING

RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE.

This is a vented appliance and must be connected to a chimney in accordance with the current installation codes. In absence of local codes, install to the current CAN/CGA B149 in Canada or to the current National Fuel Gas Code ANSI Z223.1 in the United States. This model can be common-vented.

A minimum four inch diameter (4" Ø) B-vent or class A vent is required. A minimum 10' vent height is required. Secure the B-vent to the exhaust collar on the appliance top with 3 screws. In cold climates, the use of a Bvent and an insulated chase is recommended.

Under extreme vent conﬁ gurations, allow several minutes (5-15) for the ﬂ ame to stabilize after ignition. Provide a means for visually checking the vent connection to the appliance after the appliance is installed.

3.1 VENTING SAFETY SWITCH

TAMPERING WITH THE SAFETY SWITCH CAN RESULT IN CARBON MONOXIDE POISONING AND

WARNING

POSSIBLE DEATH.

This thermally activated switch, located in front of the draft hood, senses an increase in temperature and acts as a safety shut-off, see "A". It shuts down the gas to the main burner in the event of a severe downdraft of air or a blocked or disconnected chimney ﬂ ue. If the ﬂ ue is blocked or has no "draw", the safety switch will automatically shut off the supply of gas to the main burner within 10 minutes.

This switch must be manually reset by depressing the plunger.

PLUNGER

HI LIMIT SWITCH

1 2 3

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3.2 HIGH LIMIT SWITCH

This thermally activated switch, located in front of the draft hood, senses an increase in temperature and acts as a safety shut-off (See 'A'). It shuts down the gas to the main burner in the unlikely event of the appliance overheating. The HI Limit switch will automatically reset after the appliance has cooled down, resuming gas ﬂ ow to the main burner.

3.3 VENTING ACTION CHECK

A test for correct venting action must be made before the installed appliance can be left with the customer.

Follow the procedure below:

3.3.1 Close all doors and windows in the room / start exhaust fans in the home / turn the appliance blower off (if so equipped).

3.3.2 Set controls to "high" and light the appliance.

3.3.3 Wait 5 minutes. Light a match and hold to the front of the draft hood.

Venting action is satisfactory, if smoke and ﬂ ames are drawn into the draft hood.

VENT SAFETY SWITCH

THERMOSTAT OR WALL SWITCH

HIGH LIMIT SWITCH

VALVE

Venting action is unsatisfactory, if the smoke spills back, and the ﬂ ame splays

outward. If venting action is unsatisfactory, turn off the appliance, wait 10 minutes and try again. If the smoke is still not drawn into the draft hood, turn the appliance off and check for vent blockage or restriction. If necessary, consult with a qualiﬁ ed inspector.

The Vent Safety or Hi Limit switches must not be adjusted or disabled. In the event that either switch or any associated parts are exchanged, only original manufacturer's parts may be used.

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Page 10

4.0 INSTALLATION

4.1 GAS INSTALLATION

RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS

SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE.

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH THE GLASS DOOR OPENED OR REMOVED. PURGING OF THE GAS SUPPLY LINE SHOULD BE

PERFORMED BY A QUALIFIED SERVICE TECHNICIAN. ASSURE THAT A CONTINUOUS GAS FLOW IS AT

THE BURNER BEFORE CLOSING THE DOOR. ENSURE ADEQUATE VENTILATION. FOR GAS AND

ELECTRICAL LOCATIONS, SEE “DIMENSION” SECTION.

ALL GAS CONNECTIONS MUST BE CONTAINED WITHIN THE APPLIANCE WHEN COMPLETE.

HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE TESTING GAS

VALVE SETTINGS HAVE BEEN FACTORY SET, DO NOT CHANGE.

Installation and servicing to be done by a qualiﬁ ed installer. Do not use open ﬂ ame.

4.1.1

• Move the appliance into position and secure.

WARNING

SPARKS OR OPEN FLAMES.

LINE AT TEST PRESSURES ABOVE 1/2 PSIG.

4.1.2

• If equipped with a ﬂ ex connector the appliance is designed to accept a 1/2” gas supply. Without the connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off valve to turn off the gas supply to the appliance.

4.1.3

• Connect the gas supply in accordance to local codes. In the absence of local codes, install to the current CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the United States.

4.1.4

• When ﬂ exing any gas line, support the gas valve so that the lines are not bent or kinked.

4.1.5

• The gas line ﬂ ex-connector should be installed to provide sufﬁ cient movement for shifting the burner assembly on it’s side to aid with servicing components.

4.1.6

• Check for gas leaks by brushing on a soap and water solution.

4.2 OPTIONAL WALL SWITCH / THERMOSTAT

WARNING

DO NOT CONNECT EITHER THE WALL SWITCH, THERMOSTAT OR GAS VALVE DIRECTLY TO 110

VOLT ELECTRICITY.

For ease of accessibility, an optional remote wall switch or millivolt thermostat may be installed in a convenient location. Route a 2 strand, solid core millivolt wire from the valve to the wall switch or millivolt thermostat. The recommended maximum lead length depends on wire size: WIRE SIZE MAX. LENGTH 14 gauge 100 feet 16 gauge 60 feet 18 gauge 40 feet

Disconnect the existing wires from terminals 1 and 3 (from the ON/OFF switch) and replace with the leads from the wall switch / millivolt thermostat.

30.1A

50.1

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Page 11

5.0 FRAMING

IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING

IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE APPLI-

ANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH ANY

OTHER OUTSIDE WALL OF A HOME. THIS WILL ENSURE THAT CLEARANCE TO COMBUSTIBLES IS

DO NOT NOTCH THE FRAMING AROUND THE APPLIANCE STAND-OFFS. FAILURE TO MAINTAIN AIR

SPACE CLEARANCE MAY CAUSE OVER HEATING AND FIRE. PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION OR FRAMING AND OTHER COMBUSTIBLE MATERIALS. BLOCK OPENING

INTO THE CHASE TO PREVENT ENTRY OF BLOWN-IN INSULATION. MAKE SURE INSULATION AND

WHEN CONSTRUCTING THE ENCLOSURE ALLOW FOR FINISHING MATERIAL THICKNESS TO MAIN-

TAIN CLEARANCES. FRAMING OR FINISHING MATERIAL CLOSER THAN THE MINIMUMS LISTED MUST BE CONSTRUCTED ENTIRELY OF NON-COMBUSTIBLE MATERIALS. MATERIALS CONSISTING ENTIRELY OF STEEL, IRON, BRICK, TILE, CONCRETE, SLATE, GLASS OR PLASTERS, OR ANY COM-

BINATION THEREOF ARE SUITABLE. MATERIALS THAT ARE REPORTED AS PASSING ASTM E 136,

STANDARD TEST METHOD FOR BEHAVIOUR OF MATERIALS IN A VERTICAL TUBE FURNACE AT

750°C AND UL763 SHALL BE CONSIDERED NON-COMBUSTIBLE MATERIALS.

WARNING

RISK OF FIRE!

MAINTAINED WITHIN THE CAVITY.

OTHER MATERIALS ARE SECURED.

MINIMUM CLEARANCE TO COMBUSTIBLES MUST BE MAINTAINED OR A SERIOUS FIRE HAZARD

COULD RESULT.

THE APPLIANCE REQUIRES A MINIMUM ENCLOSURE HEIGHT. MEASURE FROM THE APPLIANCE

BASE.

IF STEEL STUD FRAMING KITS WITH CEMENT BOARD ARE PROVIDED, THEY MUST BE INSTALLED.

71.1

It is best to frame your appliance after it is positioned and the vent system is installed. Use 2x4's and frame to local building codes.

Combustible materials may be installed ﬂ ush with the front of the appliance but must not cover any of the black face areas of the appliance. Non-combustible material (brick, stone or ceramic tile) may protrude in these areas.

It is not necessary to install a hearth extension with this appliance. When roughing in the appliance, raise the appliance to accommodate for the thickness of the ﬁ nished ﬂ oor ma-

terials, i.e. tile, carpeting, hard wood, which if not planned for will interfere with the opening of the lower access door and the installation of many decorative ﬂ ashing accessories.

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Page 12

37"

13 ½”

5.1 MINIMUM CLEARANCE TO COMBUSTIBLES

OUTSIDE

CHASE

36 3/4"

52"

5 ½”

36 1/2"

36 ½”

/2"

W415-0275 / E / 07.13.10

13 1/2"

INSIDE CHASE

36 1/2" 6"

2' MIN.

Page 13

5.2 MINIMUM MANTEL CLEARANCES

RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE

TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO

OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE

CLEARLY MAINTAINED.

WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE

HEAT RESISTANT TO PREVENT DISCOLOURATION.

Combustible mantel clearance can vary according to the mantel depth. Use the graph to help evaluate the clearance needed.

T L

H E

I G H

2 4

MANTLE DEPTH

128 10

WARNING

4”

TOP OF UNIT

7" MANTLE

4”

2”

73.1

COMBUSTIBLE

MATERIALS

2x4

5.3 NAILING TAB INSTALLATION

5.3.1

• Attach the nailing tabs to the corner posts using the 2 sheet metal screws supplied. Secure through the centre of the top and bottom slots in the nailing tab and then through the existing holes in the corner posts. If there are no existing holes, follow these instructions:

5.3.2

• To determine the ﬁ nal location of the nailing tab you must ﬁ rst determine the thickness of your ﬁ nishing material (i.e. drywall). This will determine the dimen- sion from the front edge of the corner post to the nailing tab. Once the nailing tab is in the desired location, drill through the centre hole of the nailing tab. Secure with a sheet metal screw*.

* Additional set screws may be installed.

NAILING TAB

55.1A

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Page 14

6.0 FINISHING

NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.

THE FRONT OF THE APPLIANCE MUST BE FINISHED WITH ANY NON-COMBUSTIBLE MATERIALS

SUCH AS BRICK, MARBLE, GRANITE, ETC., PROVIDED THAT THESE MATERIALS DO NOT GO

BELOW THE SPECIFIED DIMENSION AS ILLUSTRATED.

DO NOT STRIKE, SLAM OR SCRATCH GLASS. DO NOT OPERATE APPLIANCE WITH GLASS

REMOVED, CRACKED, BROKEN OR SCRATCHED.

FACING AND/OR FINISHING MATERIAL MUST NEVER OVERHANG INTO THE APPLIANCE OPENING.

6.1 DOOR INSTALLATION / REMOVAL

WARNING

RISK OF FIRE!

72.1A

WARNING

GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.

THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO

NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.

FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR

OPENINGS, LOUVRES OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR

SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.

BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO

THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.

75.1

The upper louvres must be removed to allow the door to be opened or closed. To access the lower door latch, open the valve control door. Release the top and bottom door latches, located at the right side of the door.

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6.2 LOG PLACEMENT

LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN HEATER. DO NOT CHANGE FROM THE

PROPER LOG POSITIONS, SINCE HEATER MAY NOT FUNCTION PROPERLY AND DELAYED

THE LOGS ARE FRAGILE AND SHOULD BE HANDLED WITH CARE.

PHAZERTM logs and glowing embers exclusive to Continental Fireplaces, provide a unique and realistic

glowing effect that is different in every installation. Take the time to carefully position the glowing embers for a maximum glowing effect. Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour pigments burn in during the heat activated curing process.

WARNING

IGNITION MAY OCCUR.

SIDE VIEW

TAB

6.2.1 Place the back log (#1) onto the log support tray and in front of the tabs. The tabs maintain an air space between the log and ﬁ rebox back to facilitate combustion air ﬂ ow. Ensure that the back of the log rests against the brackets on the back wall of the ﬁ rebox.

6.2.2 Move the two small logs (#2 & #3) into posi- tion, lining up the studs located on the burner with the holes on the bottom of the logs. Ensure that the small logs sit ﬂ at on the burner.

6.2.4 Position the base end of the center log (#5) against the middle grate post with the other end of the log resting in the pocket of the left crossover log.

6.2.3 Place the bottom of the left crossover log (#4) against the left ﬁ rebox side and pulled forward to the grate. The top of the log should rest in the pocket on the back log.

6.2.5 Place the bottom of the right crossover log (#6) against the right ﬁ rebox side and pulled forward to the grate. The top of the log should rest in the pocket provided on the center log (#5).

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6.3 CHARCOAL EMBERS

Randomly place the charcoal embers along the front and sides of the log support tray in a realistic manner.

Fine dust found in the bottom of the bag should not be used. NOTE: Charcoal embers are not to be placed on the burner.

6.4 GLOWING EMBERS

Tear the embers into pieces and place along the front row of ports covering all of the burner area in front of the small logs. Care should be taken to shred the embers into thin, small irregular pieces as only the exposed edges of the ﬁ bre hairs will glow. The ember material will only glow when exposed to direct ﬂ ame; how-

ever, care should be taken to not block the burner ports.

Blocked burner ports can cause an incorrect ﬂ ame pattern, carbon deposits and delayed ignition. PHAZERTM logs glow when exposed to direct ﬂ ame. Use only certiﬁ ed "glowing embers" and PHAZERTM logs available from your Continental® dealer.

6.5 LOGO PLACEMENT

Remove the backing of the logo supplied and place on the glass viewing door, as indicated.

32.1

½"

LOGO

½"

6.6 LOUVRE INSTALLATION

CLIPS

HOOD

Attach the hood by pressing the top ﬂ ange into the clips along the top of the louvre opening. Secure using a screw through the centre slot.

CENTRE SLOT

SLOT

TAB

UPPER LOUVRES

Insert the louvre tabs into the slots located at the top left and right corners of the unit.

SLOT

HINGE CLIP

LOWER LOUVRES

Insert the hinge clips into the slots located at the bottom left and right corners of the unit. To remove the louvres, pull the back tabs of the clips forward, while pushing the louvre assembly back. Lift the clip.

57.3

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Page 17

7.0 OPTIONAL BLOWER INSTALLATION

WARNING

RISK OF FIRE AND ELECTRICAL SHOCK.

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THIS APPLIANCE.

USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH

THIS APPLIANCE. USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS

COMPONENTS, VENTING COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL

VOID THE WARRANTY AND CERTIFICATION.

ENSURE THAT THE FAN’S POWER CORD IS NOT IN CONTACT WITH ANY SURFACE OF THE

APPLIANCE TO PREVENT ELECTRICAL SHOCK OR FIRE DAMAGE. DO NOT RUN THE POWER

CORD BENEATH THE APPLIANCE.

THE WIRE HARNESS PROVIDED IN THE BLOWER KIT IS A UNIVERSAL HARNESS. WHEN

INSTALLED, ENSURE THAT ANY EXCESS WIRE IS CONTAINED, PREVENTING IT FROM MAKING

CONTACT WITH MOVING OR HOT OBJECTS.

51.5

INSTALLATION TO BE DONE BY A QUALIFIED INSTALLER and must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian electrical code in Canada or the ANSI / NFPA 70 National Electrical Code in the United States.

If the appliance was not previously equipped with a blower: Route a grounded 2-wire, 60hz power cable to the receptacle / junction box. At this point, it must be strain relieved and insulated.

The three slots on the blower mounting bracket allow ease of adjustment when attaching the blower. For a quiet running blower, do not allow the assembly to sit on the firebox base. Slide the vibration reducing pad (A) into the clip (C) and up against the threaded stud (B) at the other end. The blower must be able to be positioned entirely onto the pad.

To ease installation of the blower, remove the hinge screen and valve control door (lower louvres) from the base of the appliance.

Tilt the blower onto its side. Slide it past the controls and into the clip (C). Secure to the threaded stud using the lock washer and wing nut provided. Ensure that the blower does not touch the appliance base or the firebox.

Attach the connectors from the black and white wires to the thermal switch and secure the thermal switch bracket to the bottom left of the unit using the screws provided. Ensure that the thermal switch touches the firebox wall.

black

THERMAL SWITCH

BLOWER

red

white

VARIABLE SPEED SWITCH

ELONGATED SLOTS

Attach the connectors from the black and red wires to the blower.

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Page 18

Attach the connectors from the black and red wires to the blower.

Attach and secure the variable speed switch using the nut provided. Plug the harness cord into the receptacle.The wire harness provided in this kit is a universal harness. When installed, ensure that any excess wire is contained, preventing it from making contact with moving or hot objects.

Because the blower is thermally activated, when turned on, it will automatically start approximately 10 minutes after lighting the appliance and will run for approximately 30-45 minutes after the appliance has been turned off. Use of the fan increases the output of heat. Drywall dust will penetrate into the blower bearings, causing irreparable damage. Care must be taken to prevent drywall dust from coming into contact with the blower or its compartment. Any damage resulting from this condition is not covered by the warranty policy.

THERMAL SWITCH

RECEPTACLE /

JUNCTION BOX

GROUND SCREW

VARIABLE SPEED KNOB

51.1

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Page 19

8.0 OPERATION

WARNING

IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT

CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH

THE GLASS DOOR OPENED OR REMOVED.

Ensure that a continuous gas flow is at the burner before installing the door. When lit for the first time, the appliance will emit an odor for a few hours. This is a normal temporary condition caused by the "burn-in" of paints and lubricants used in the manufacturing process and will not occur again.

fter extended periods of non-operation such as following a vacation or a warm weather season, the appliance may emit a slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In both cases, open a window to sufficiently ventilate the room.

FOR YOUR SAFETY READ BEFORE LIGHTING:

A. This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly. B. Before operating smell all around the appliance area for gas and next to the floor because some gas is heavier than

air and will settle on the floor. C. Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in a fire or explosion. D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been under water.

WHAT TO DO IF YOU SMELL GAS:

Turn off all gas to the appliance. Open windows. Do not try to light any appliance. Do not touch any electric switch; do not use any

phone in your building.

Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department.

GAS KNOB

LIGHTING INSTRUCTIONS:

WARNING: The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

When lighting and re-lighting, the gas knob cannot be turned from pilot to off unless the knob is depressed slightly.

1. Stop! Read the above safety information on this label.

2. Turn off all electric power to the appliance.

3. Turn the gas knob clockwise to off.

4. Wait five (5) minutes to clear out any gas. If you smell gas including near the floor. Stop! Follow "B" in the

above safety information on this label. If you don't smell gas go the next step.

5. Turn gas knob counter-clockwise to pilot.

6. Depress slightly and hold gas knob while lighting the pilot with the push button igniter. Keep knob depressed for one

minute, then release. If pilot does not continue to burn, repeat steps 3 through 5.

7. With pilot lit, depress and turn gas knob counter-clockwise to on.

8. If equipped with remote on-off switch / thermostat, main burner may not come on when you turn valve to on. Remote

switch must be in the on position to ignite burner.

9. Turn on all electric power to the appliance.

1. Turn off all electric power to the appliance if service is to be performed.

2. Push in gas control knob slightly and turn clockwise to off. Do not force.

TURN THE CONTROL VALVE TO THE OFF POSITION WHEN HEATER IS NOT IN USE.

TO TURN OFF GAS

47.2

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Page 20

9.0 ADJUSTMENTS

9.1 PILOT BURNER ADJUSTMENT

Adjust the pilot screw to provide properly sized ﬂ ame. Turn in a clockwise direction to reduce the gas ﬂ ow.

Inlet pressure can be checked by turning screw (A) counterclockwise until loosened and then placing pressure gauge tubing over the test point. Gauge should read 7” (minimum 4.5”) water column for natural gas or 13” (11” minimum) water column for propane. Check that main burner is operating on “HI”.

Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5” water column for natural gas or 10” water column for propane. Check that main burner is operating on “HI”.

AFTER TAKING PRESSURE READINGS, TIGHTEN SCREWS FIRMLY TO SEAL. DO NOT OVER TORQUE. LEAK TEST.

9.2 VENTURI ADJUSTMENT

THERMOCOUPLE

PILOT SCREW

PILOT

BURNER

39.3

THERMOPILE

This appliance has an air shutter that has been factory set open according to the chart below:

Regardless of venturi orientation, closing the air shutter will cause a more yellow flame, but can lead to carboning. Opening the air shutter will cause a more blue flame, but can cause flame lifting from the burner ports. The flame may not appear yellow immediately; allow 15 to 30 minutes for the final flame color to be established.

AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED INSTALLER!

BGNV36

1/16"

3/8"

VENTURI BURNER

AIR SHUTTER OPENING

ORIFICE

49.1

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Page 21

9.3 FLAME CHARACTERISTICS

It’s important to periodically perform a visual check of the pilot and burner ﬂ ames. Compare them to the illustrations provided. If any ﬂ ames appear abnormal call a service person.

10.0 MAINTENANCE

MAINTENANCE

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

WARNING

3/8” - 1/2”

FLAME MUST

ENVELOPE UPPER

3/8" TO 1/2" OF

THERMOCOUPLE &

THERMOPILE

54.2

DO NOT USE ABRASIVE CLEANERS.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance and its venting system should be inspected before use and at least annually by a qualiﬁ ed service person. The appliance area must be kept clear and free of combustible materials, gasoline or other ﬂ ammable vapors and liquids. The ﬂ ow of combustion and ventilation air must not be obstructed.

1. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to expose both assemblies.

2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the logs clean by vacuuming or brushing, at least once a year.

3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or are not burning properly.

4. Check to see that the pilot ﬂ ame is large enough to engulf the ﬂ ame sensor and/or thermocouple / thermopile as well as reaches the burner.

5. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning which can be distributed in the surrounding living area.

6. Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10 second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / distributor.

7. Check that the gasketing on the sides, top and bottom of the door is not broken or missing. Replace if necessary.

8. If for any reason the vent air intake system is disassembled, re-install and re-seal per the instructions provided for the initial installation.

40.1

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Page 22

10.1 DOOR GLASS REPLACEMENT

DO NOT USE SUBSTITUTE MATERIALS.

GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.

CARE MUST BE TAKEN WHEN REMOVING AND DISPOSING OF ANY BROKEN DOOR GLASS OR

DAMAGED COMPONENTS. BE SURE TO VACUUM UP ANY BROKEN GLASS FROM INSIDE THE

APPLIANCE BEFORE OPERATION.

DO NOT STRIKE, SLAM OR SCRATCH GLASS. DO NOT OPERATE APPLIANCE WITH GLASS

REMOVED, CRACKED, BROKEN OR SCRATCHED.

• Place the door frame face down careful not to scratch the paint.

• Center the gasketed glass inside the door frame with the thick side of the gasket facing up.

WARNING

GASKET

GLASS

• Bend the glass retainers located along the edge of the door frame over the gasket holding the glass in place. Careful not to break the glass.

10.2 CARE OF GLASS

DO NOT CLEAN GLASS WHEN HOT! DO NOT USE ABRASIVE CLEANERS TO CLEAN GLASS.

Buff lightly with a clean dry soft cloth. Clean both sides of the glass after the ﬁ rst 10 hours of operation with a recommended ﬁ replace glass cleaner. Thereafter clean as required. If the glass is not kept clean permanent discoloration and / or blemishes may result.

10.3 CARE OF PLATED PARTS

GLASS RETAINER

WARNING

DOOR FRAME

56.1

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

5.1

If the appliance is equipped with plated parts, you must clean ﬁ ngerprints or other marks from the plated surfaces before operating the appliance for the ﬁ rst time. Use a glass cleaner or vinegar and towel to clean. If not cleaned properly before operating for the ﬁ rst time, the marks can cause permanent blemishes on the plating. After the plating is cured, the ﬁ ngerprints and oils will not affect the ﬁ nish and little maintenance is required, just wipe clean as needed. Prolonged high temperature burning with the door ajar may cause discolouration on plated parts.

NOTE: The protective wrap on plated parts is best removed when the assembly is at room temperature but this can be improved if the assembly is warmed, using a hair dryer or similar heat source.

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6.1

Page 23

11.0 REPLACEMENTS

Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally all parts can be ordered through your Authorized dealer / distributor.

FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE CLAIM.

When ordering replacement parts always give the following information:

• Model & Serial Number of appliance

• Installation date of appliance

• Part number

• Description of part

• Finish

* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR FURTHER INFORMA TION, CONTACT YOUR AUTHORIZED DEALER.

COMMON COMPONENTS

REF NO. BGNV36 DESCRIPTION

1 W357-0001 PIEZO IGNITOR 2 W680-0004 THERMOPILE 3 W680-0005 THERMOCOUPLE 4 W010-0764 BURNER 5 W010-0800 NATURAL GAS PILOT ASSEMBLY 5 W010-0801 PROPANE GAS PILOT ASSEMBLY 6 W660-0021 SAFETY SWITCH 7 W660-0007 HI LIMIT SWITCH 8 W455-0069 NATURAL GAS PILOT INJECTOR 8 W455-0068 PROPANE GAS PILOT INJECTOR 9 W725-0025 NATURAL GAS VALVE 9 W725-0026 PROPANE GAS VALVE 10* W385-0334 NAPOLEON LOGO 11* GD660 STANDARD WALL SWITCH & 20FT OF WIRE 12* W225-0099 BLACK DOOR FRAME 13 W010-0856 GLASS C/W GASKET 14 W010-0857 BLACK DOOR C/W GLASS 15 W455-0048 #47 NATURAL GAS ORIFICE 15 W455-0047 #56 PROPANE GAS ORIFICE 16* W361-0016 GLOWING EMBERS 17* W550-0001 CHARCOAL EMBERS 18 GL-639 LOG SET ASSEMBLY 19 W135-0183 REAR LOG (#1) 20 W135-0184 LEFT MID LOG (#2) 21 W135-0185 RIGHT MID LOG (#3) 22 W135-0186 LEFT CROSSOVER (#4) 23 W135-0187 MID CROSSOVER (#5) 24 W135-0188 RIGHT CROSSOVER (#6)

WARNING

FAILURE TO POSITION THE PARTS

IN ACCORDANCE WITH THIS

MANUAL OR FAILURE TO USE ONLY

PARTS SPECIFICALLY APPROVED

WITH THIS APPLIANCE MAY

RESULT IN PROPERTY DAMAGE OR

PERSONAL INJURY.

41.1

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Page 24

ACCESSORIES

REF NO. BGNV36 DESCRIPTION

25* W660-0081 THERMOSTAT SWITCH 26* F40 ON/OFF REMOTE 27* F50 THERMOSTATIC REMOTE 28 GS550-1KT BLOWER KIT 29* W500-0033 VARIABLE SPEED SWITCH WALL MOUNTING PLATE 30 GA-566 HOT AIR DISTRIBUTION KIT 31* W690-0005 THERMOSTAT 110V 32 GA-72 HOT AIR EXHAUST KIT 33 GA-70 EXTENSION KIT 5FT 34 HOIK-3 HERITAGE ORNAMENTAL INSETS - BLACK 34 HOIG-3 HERITAGE ORNAMENTAL INSETS - GOLD PLATED 34 HOISS-3 HERITAGE ORNAMENTAL INSETS - SATIN CHROME 35 DK36-R DOOR KIT, RECTANGULAR - BLACK 36 DK36-A DOOR KIT, ARCHED - BLACK 36 DK36-AG DOOR KIT, ARCHES - GOLD PLATED 37 DK36-W DOOR KIT, WEBBED - BLACK 37 DK36-WG DOOR KIT, WEBBED - GOLD PLATED 38 DK36-N DOOR KIT, NORTHERN - BLACK 38 DK36-NG DOOR KIT, NORTHERN - GOLD PLATED 38 DK.36-NPW DOOR KIT, NORTHERN - PEWTER 39* W175-0159 FUEL CONVERSION KIT - NG-LP 39* W175-0164 FUEL CONVERSION KIT - LP-NG 40 L36K LOUVRE KIT - UPPER & LOWER - BLACK 40 L36AB LOUVRE KIT - UPPER & LOWER - ANTIQUE BRASS 40 L36PB LOUVRE KIT - UPPER & LOWER - POLISHED BRASS 40 L36SS LOUVRE KIT - UPPER & LOWER - STAINLESS STEEL FINISH

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Page 25

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Page 26

12.0 TROUBLE SHOOTING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

DO NOT USE ABRASIVE CLEANERS.

SYMPTOM PROBLEM TEST SOLUTION

Main burner goes out; pilot stays on.

Main burner goes out; pilot goes out.

Pilot goes out when the gas knob is released.

The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Pilot will not light. No spark at pilot burner. - Check if pilot can be lit by a match.

PILOT

BURNER

THERMOCOUPLE

W415-0275 / E / 07.13.10

Pilot ﬂ ame is not large enough or not engulﬁ ng the thermopile.

Thermopile shorting. - Clean thermopile connection to the valve. Reconnect.

Remote wall switch wire is too long; too much resistance in the system.

Faulty thermostat or switch. - Replace. Vent safety switch has opened.

(Tripped) Hi limit switch has opened. (Tripped) - Unit has overheated. Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON” Faulty thermocouple - Replace. System is not correctly purged. - Purge the gas line with the glass door open. Out of propane gas. - Fill the tank. Pilot ﬂ ame is not large enough. - Turn up the pilot ﬂ ame. Pilot ﬂ ame is not engulﬁ ng the

thermocouple Thermocouple shorting / faulty. - Loosen and tighten thermocouple.

Faulty valve. - Replace. Thermostat or switch is defective - Connect a jumper wire across the wall switch terminals; if

Wall switch wiring is defective. - Disconnect the switch wires & connect a jumper wire across

Main burner oriﬁ ce is plugged. - Remove stoppage in oriﬁ ce. Faulty valve. - Replace. Vent safety switch has opened. (T ripped) - Vent has become blocked or disconnected. Correct. Hi limit switch has opened. (Tripped) - Unit has overheated.

THERMOPILE

Out of propane gas. Spark gap is incorrect. - Spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from the

No gas at the pilot burner. - Check that the manual valve is turned on.

WARNING

- Turn up the pilot ﬂ ame.

- Replace pilot assembly.

- Replace thermopile / valve.

- Shorten wire to connect length or wire gauge.

- Vent has become blocked or disconnected. Correct.

- Gently twist the pilot head to improve the ﬂ ame pattern around the thermocouple.

- Clean thermocouple and valve connection.

- Replace thermocouple.

- Replace valve.

main burner lights, replace switch / thermostat.

terminals 1 & 3; if the main burner lights, check the wires for defects and/or replace wires.

- Check that the wire is connected to the push button igniter.

- Check if the push button igniter needs tightening.

- Replace the wire if the wire insulation is broken or frayed.

- Replace the electrode if the ceramic insulator is cracked or broken.

- Replace the push button ignitor

- Fill the tank.

electrode tip and the pilot burner. To ensure proper electrode location, tighten securing nut (ﬁ nger tight plus 1/4 turn).

- Check the pilot oriﬁ ce for blockage.

- Replace the valve.

- Call the gas distributor.

42.12

Page 27

SYMPTOM PROBLEM TEST SOLUTION

Pilot goes out while standing; Main burner is in ‘OFF’ position.

Flames are consistently too large or too small. Carboning occurs.

Main burner ﬂ ame is a blue, lazy, transparent ﬂ ame.

Carbon is being deposited on glass, logs or combustion chamber surfaces.

White / grey ﬁ lm forms. Sulphur from fuel is being

Exhaust fumes smelled in room, headaches.

Remote wall switch is in ’OFF’ position; main burner comes on when gas knob is turned to ‘ON’ position.

Gas piping is undersized. - Turn on all gas appliances and see if pilot ﬂ ame ﬂ utters,

diminishes or extinguishes, especially when main burner ignites. Monitor appliance supply working pressure.

- Check if supply piping size is to code. Correct all undersized piping.

Unit is over-ﬁ red or underﬁ red. - Check pressure readings:

- Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure

gauge tubing over the test point. Gauge should read 7” (minimum 4.5”) water column for natural gas or 13” (minimum 11”) water column for propane. Check that main burner is operating on ‘HI’.

- Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5” water column for natural gas or 10” water column for propane. Check that main burner is operating on ‘HI’.

- AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVER TORQUE.

- Leak test with a soap and water solution.

Not enough combustion air. - Room is in negative pressure; increase fresh air supply.

Air shutter has become blocked.

Flame is impinging on the logs or combustion chamber.

- Ensure air shutter opening is free of lint or other obstructions.

- Check that the logs are correctly positioned.

- Open air shutter to increase the primary air.

- Check the input rate: check the manifold pressure and oriﬁ ce size as speciﬁ ed by the rating plate values.

- Check to ensure proper venting action.

- Clean the glass with a recommended gas appliance

deposited on glass, logs or combustion chamber surfaces.

glass cleaner.

- DO NOT CLEAN GLASS WHEN HOT.

- If deposits are not cleaned off regularly, the glass may become permanently marked.

Appliance is spilling. - Ensure exhaust bracket gasket seal.

- Check door seal and relief ﬂ ap seal.

- Check for chimney blockage.

- Check that chimney is installed to building code.

- Room is in negative pressure; increase fresh air supply.

- Check cap gasket on the ﬂ ue pipe assembly.

Wall switch is mounted upside

- Reverse.

down. Remote wall switch is

- Replace.

grounding. Remote wall switch wire is

- Check for ground (short); repair ground or replace wire.

grounding. Faulty valve. - Replace.

42.12_2

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Page 28

13.0 WARRANTY

NAPOLEON® products are manufactured under the strict Standard of the world recognized ISO 9001 : 2008

NAPOLEON® products are designed with superior components and materials assembled by trained

craftsmen who take great pride in their work. The burner and valve assembly are leak and test-ﬁ red at a

quality test station. The complete heater is again thoroughly inspected by a qualiﬁ ed technician before

packaging to ensure that you, the customer, receives the quality product that you expect from NAPOLEON®.

NAPOLEON® GAS FIREPLACE PRESIDENT’S LIFETIME LIMITED WARRANTY

The following materials and workmanship in your new NAPOLEON® gas heater are warranted against defects for as long as you own the heater. This covers: combustion chamber, heat exchanger, stainless steel burner, phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components and aluminum extrusion trims.* Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves, thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON® will provide replacement parts free of charge during the ﬁ rst year of the limited warranty.* Labour related to warranty repair is covered free of charge during the ﬁ rst year. Repair work, however, requires the prior approval of an authorized company ofﬁ cial. Labour costs to the account of NAPOLEON® are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON® dealer. * Construction of models vary. Warranty applies only to components included with your speciﬁ c heater.

Quality Assurance Certiﬁ cate.

CONDITIONS AND LIMITATIONS

NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an authorized NAPOLEON® dealer your heater is subject to the following conditions and limitations: This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. The gas heater must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and ﬁ re codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers. NAPOLEON® warrants its stainless steel burners against defects in workmanship and material for life, subject to the following conditions: During the ﬁ rst 10 years NAPOLEON® will replace or repair the defective parts at our option free of charge. From 10 years to life, NAPOLEON® will provide replacement burners at 50% of the current retail price. In the ﬁ rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the ﬁ rst year, with respect to this President’s Lifetime Limited Warranty, NAPOLEON® may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s). NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President’s Lifetime Limited Warranty, NAPOLEON’S responsibility under this warranty is deﬁ ned as above and it shall not in any event extend to any incidental, consequential or indirect damages. This warranty deﬁ nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® gas heater and any other warranties expressed or implied with respect to this product, its components or accessories are excluded. NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON® will not be responsible for: over-ﬁ ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting conﬁ gurations, insufﬁ cient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to heater, combustion chamber, heat exchanger, brass trim or other components due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.

ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT

IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN.

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W415-0275 / E / 07.13.10

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