Napoleon Ascent, Ascent NEFB33H, Ascent NEFB40H Installation And Operation Manual

NEFB33H / NEFB40H

AVERTISSEMENT!

AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES

MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)

ENGLISH

FRENCH

PG. 35

INSTALLATION AND

ADD MANUAL TITLE

OPERATION MANUAL

Ascent™ Electric Series

(MUST use title from Price Book)

(IF MULTIPLE, _____ ILLUSTRATED)

ADD PRODUCT IMAGE

Product Name / Code

(NEFB33H Illustrated)

SAFETY INFORMATION

!

WARNING

FIRE OR EXPLOSION HAZARD

If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.

- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.

INSTALLER:

Leave this manual with the appliance

CONSUMER:

Retain this manual for future reference

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone [phone] • www.napoleonfi replaces.com • [e-mail]

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA /

INTERTEK

LOGO

ADD BUTTON BATTERY WARNING IF APPLICABLE

This appliance has a remote that requires button

batteries that are hazardous to young children.

FOR INDOOR USE ONLY

CSA 22.2 NO. 46 / UL 1278

IF INSTALLATION + OPERATION, ADD SERIAL

NUMBER LABEL HERE

IF SEPARATE MANUALS, ADD “PLACE

BARCODE LABEL ON THE OWNER’S MANUAL”

$10.00

W415-2165 / G / 08.15.18

EN

!

WARNING

note:

NOT SUITABLE for bathroom installation:

safety information

• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.

• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this appliance.

• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or fl ammable liquids are present.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
fl ammable vapors and liquids.

• Under no circumstances should this appliance be modifi ed.

• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to
inspect the appliance and to replace any part of the control system which has been under water.

• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualifi ed service person. Do not strike
or slam shut the appliance glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.

• Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.

Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).

This appliance IS NOT suitable for installation in a bathroom.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.

• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.

2

W415-2165 / G / 08.15.18

• Under no circumstances should this appliance be modifi ed.

• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to
inspect the appliance and to replace any part of the control system which has been under water.

• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualifi ed service person. Do not strike
or slam shut the appliance glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.

• Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.

• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.

damage to decorations, a T.V. or other electronic components.

!

WARNING

!

WARNING

Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).

Electric

• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.

• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).

safety information

EN

• These appliances are tested and listed for use only with the optional accessories listed in these instructions.

Use of optional accessories not specifi cally tested for this appliance could void the warranty and/or result in
a safety hazard.

For appliances equipped with a heater:

• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.

• Young children should be carefully supervised when they are in the same room as the appliance.

Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.

• Clothing or other fl ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.

• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the fl oor.

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or

!

WARNING:

which are known to the State of California to cause cancer, and chemicals including BBP and
DEHP, which are known to the State of California to cause birth defects or other reproductive
harm. For more information, go to www.P65Warnings.ca.gov.

This product can expose you to chemicals including lead and lead compounds,

W415-2165 / G / 08.15.18

3

EN

table of contents

1.0 general information 5

1.1 dimensions 5

1.2 listing approvals 6

1.3 general instructions 6

1.4 unpacking and testing appliance 6

1.5 rating plate information 7

1.6 label location 8

2.0 locating appliance 9

2.1 grounding appliance 9

3.0 installation 10

3.1 minimum clearance to combustibles 10

3.2 minimum mantel clearances 10

3.3 framing 11

3.3.1 appliance installation 12

3.3.2 voltage selection 12

3.3.3 voltage selector switch location 13

3.3.4 120 volt cord plug installation 13

3.3.5 120V hard wiring installation 14

3.3.6 240V hard wiring installation 16

4.0 operating instructions 18

4.1 operating control panel 18

4.2 operating by remote control 19

5.0 finishing 20

5.1 brick panel installation and removal 20

5.2 glass door removal and installation 21

6.0 maintenance 22

6.1 log, grate and ember bed assembly / removal 22

6.2 flame panel removal 23

6.3 flame board removal 23

6.4 motor replacement 24

6.5 control board replacement 24

6.6 remote battery installation 24

7.0 wiring diagram 25

8.0 replacement parts 26

8.1 NEFB33H overview 27

8.2 NEFB33H log assembly (W010-3317-SER) 28

8.3 NEFB40H overview 29

8.4 NEFB40H log assembly (W010-3318-SER) 30

9.0 troubleshooting 31

10.0 warranty 32

11.0 service history 33

4

Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your
municipality for recycling instructions.

note:

Changes, other than editorial, are denoted by a vertical line in the margin.

W415-2165 / G / 08.15.18

1.1 dimensions

1.0 general information

dimensions

EN

28 3/4"
730mm

23 1/2"

[597mm]

31 1/4" [794mm]

34" [864mm]

NEFB33H Illustrated

NEFB33H ILLUSTRATED

32"

[812mm]

26 3/4"

[678mm]

9 1/2"

[248mm]

9 3/4"

[248mm]

28 1/8"

[715mm]

31 3/8"

[797mm]

32 1/2" [826mm]

25 1/4" [641mm]

38 7/8" [987mm]

33 3/4" [831mm]

37 5/8" [956mm]

40 3/8" [1025mm

NEFB40H Illustrated

NEFB40H ILLUSTRATED

13 3/4"

]

[349mm]

14"

[356mm]

W415-2165 / G / 08.15.18

5

EN

• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet

If your appliance does not emit heat when called for, consult the “operation” section of this manual for further

homes when installed according to these instructions.

general information

1.2 listing approvals

This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact your
local dealer.

NEFB33H NEFB40H

33" Electric

Appliance

120/240V 120/240V

1325/2650W 1325/2650W

15 AMP Grounded

Circuit

34"

(86.4cm)

28 3/4"

(73cm)

9 3/4"

(24.8cm)

59lbs (27kg) 82 lbs (37kg)

74 lbs (33kg) 101 lbs (46kg)

15 AMP Grounded

note:

This appliance must be electrically wired and
grounded in accordance with local codes or,
in the absence of local codes, with National
Electric Code ANSI/NFPA 70-latest edition
in the United States or the Canadian Electric
Code, CSA C22.1 in Canada.

Model No.

Description

Voltage

Watts

Amps

Appliance Width

Appliance Height

Appliance Depth

Net Weight

Gross Weight

40" Electric

Appliance

Circuit

40 3/8"

(102.5cm)

32"

(81.2cm)

14"

(35.6cm)

1.3 general instructions

are on.

• The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused by

the initial heating of internal appliance elements and will not occur again.

•

information.

• Use with a CSA or UL certifi ed surge protector.

• Do not route the power cord directly underneath the appliance.

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured

As with most electronic devices, your new electric appliance has been designed to operate at temperatures
between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the appliance to reach room
temperature before turning it on.

1.4 unpacking and testing appliance

Carefully remove the appliance from the box. Prior to installing the appliance, remove all packaging material and
test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located
120V, 15 Amp minimum grounded outlet.

note:

The appliance is factory wired for 120 volt power supply. If 240 volt operation is required (see "240V hard wiring
installation" section).

6

W415-2165 / G / 08.15.18

1.5 rating plate information

SAMPLE

general information

EN

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 /

HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 UL 2021

ELECTRIC FIREPLACE. SUITABLE FOR
BEDROOM AND BED-SITTING ROOM
INSTALLATION. SUITABLE FOR MOBILE
HOME INSTALLATION.

WOLF STEEL LTD.

24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA

For rating plate location, see “label location” section.

This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

note:

The rating plate must remain with the appliance at all times. It must not be removed.

MASTER CONTRACT: 161746

FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1325W/2650W PUISSANCE: 1325W/2650W
DATE CODE: XXXXX CODE DE DATE:
DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA

VOLTAGE: 120/240 V TENSION: 120/240 V

NEFB33H

SERIAL NUMBER/NO. DE SÉRIE:

MODEL

FABRIQUÉ EN CHINE

FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR
INSTALLATION DANS UNE CHAMBRE À
COUCHER, UNE SALLE DE BAIN ET UN STUDIO.
APPROPRIÉ POUR INSTALLATION DANS UNE
MAISON MOBILE.

CONTRAT-CADRE: 161746

DÉSIGNÉ AMÉRIQUE DU
NORD PAR WOLF STEEL LTD.

NEFB33H

W385-2088 / F

W415-2165 / G / 08.15.18

7

EN

general information

1.6 label location

C

D

B

E

A

PCB

F

G

H

I

J

Junction Box

Ref. Part Number Description

A W385-2090 Wire Diagram Label
B W385-1946 "Do Not Cover" Label

C* W385-1954 Door Latch Label
D** W385-2191 Serial Number (NEFB33H)
D** W385-2192 Serial Number (NEFB40H

E W385-2088 Rating Plate (NEFB33H)
E W385-2089 Rating Plate (NEFB40H)
F W385-1945 Caution Label
G W385-1944 Warning Label
H W385-2083 120V Hard Wiring Label

I W385-2084 240V Hard Wiring Label

J W385-1943 Warning Label

* Located on door glass.
** Located on top of door frame.

8

W415-2165 / G / 08.15.18

2.0 locating appliance

WARNING

!

• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes and curtains at least 36” (91.4cm) from the front of the
appliance.

• Never locate this electric appliance where it may fall into a bathtub or other water container.

• Wear safety gloves and safety glasses for protection during installation and maintenance.

• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and a fire could result.

• Do not expose the electric appliance to the elements (such as rain, etc.).

locating appliance

2.1 grounding appliance

This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available
for connecting three-blade grounding type plugs to two-slot receptacles, as shown in (B).
The green grounding plug extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to off, then remove plug from outlet.

Grounding Methods

Not allowed in Canada

(A)

Metal Screw

Cover of
grounded
outlet box

(C)

(B)

Adapter

Grounding Means

EN

Grounding Pin

W415-2165 / G / 08.15.18

9

EN

TOP OF APPLIANCE

6"

152mm

8"8"

203mm

MANTEL

1"

25mm

3"

76mm

4"

102mm

5"

127mm

4"

102mm

2"

51mm

A

!

WARNING

3.0 installation

installation

• Risk of fi re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fi re, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffi c areas and where it will not
be tripped over.

• Risk of fi re! To prevent a possible fi re, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.

• Risk of fi re! Do not blow or place insulation against the appliance.

• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifi cally tested for this electric appliance could void the warranty and/or result in a safety
hazard.

• If the information in these instructions is not followed exactly, a fi re or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this
or any other appliance.

• This appliance is heavy. It is highly recommended that two people install this appliance.

• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fi re hazard.

• Do not run the power cord horizontally, directly below the appliance.

Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic
areas.

note:

Follow all national and local electrical codes.

3.1 minimum clearance to combustibles

Measurements are taken from the glass front.

Bottom 0" Top 1" (25mm) to 2" (51mm) mantel
Sides 0" Top 5" (127mm) to ceiling
Back 0"

note:

The power switch is located on the upper right hand side of the appliance. Always ensure that access to this
switch remains accessible.

3.2 minimum mantel clearances

WARNING

!

• When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent
discolouration.

A

NEFB33H NEFB40H

28 1/8" (71.5cm)

31 3/8" (79.7cm)

10

W415-2165 / G / 08.15.18

L

K

J

B

installation

3.3 framing

Prepare rough in framing following the recommended dimensions in Figure 1. For the corner rough in framing,
follow the recommended dimension in Figure 3.

Select a location that is not prone to moisture and is located at least 36" (91.4cm) away from combustible
materials such as curtain drapes, furniture, bedding, paper, etc.

C

EN

Fig. 1

A

B

K

NEFB33H NEFB40H

A

33 1/4" (84.4cm)

B
C
J
K
L

28 3/8" (72cm)

44 1/2" (113cm)

31 1/2" (80cm)
31 1/2" (80cm)

10" (254mm)

14 1/2" (36.8cm)

39 1/2" (100.3cm)

31 5/8" (80.1cm)

60 3/4" (154.3cm)

43" (109.2cm)
43" (109.2cm)

B

J

L

Fig. 3

A. Once the rough opening has been prepared and the power has been routed to the right side of the

recess, the appliance may be installed.

B. The electrical connection must be made prior to placing the appliance into position (see "hard wiring

installation" section). Have 2 people lift the appliance up and insert into the opening of the wall.

C. To secure the appliance to the wall, remove the glass door (see "glass door removal and installation"

section) and log / grate / ember bed (see "log, grate and ember bed assembly / removal" section).

D. Level the appliance and use the 4 screws (supplied) to secure the appliance to the wall studs (Fig. 2).
E. Install the brick panels (see "brick panel installation and removal" section), log /grate and ember bed

assembly, and the glass door to the appliance.

Fig. 2

note:

In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the appliance
body, it is recommended that the walls of the appliance enclosure be "finished" (ie. drywall/sheetrock), as you
would finish any other outside wall of a home. This will ensure that clearance to combustibles is maintained
within the cavity.

W415-2165 / G / 08.15.18

11

EN

APPLIANCE

STEP 2: INSERT

STEP 3: SET APPLIANCE

DO NOT SLIDE APPLIANCE

!

!

CLOTH

!

!

installation

3.3.1 appliance installation

A. Place a cloth (not supplied) onto the mantel (Fig. 1) to prevent the appliance from scratching the mantel

surface.

B. With 2 people, lift the appliance up and insert into the opening, leave space between the appliance and

floor base in order to not scratch the floor surface. Do not push or slide the bottom of the appliance on
the floor base (Fig. 1).

C. Set the appliance down and into place and remove the cloth (Fig. 2).

STEP 1: LIFT

APPLIANCE

STEP 2: INSERT

LEAVE ABOUT

A 1/4" GAP

1/4"

CLOTH

DO NOT SLIDE APPLIANCE

Fig. 1

Fig. 2

3.3.2 voltage selection

This appliance is able to use 120 volt or 240 volt power supply by setting the voltage selector switch (Fig. 1) and
hard wiring configurations.

230

Fig.1

note:

The factory set up configuration is 120 volt operation with cord plug.

important:

Only a qualified person can change the voltage setting.

12

W415-2165 / G / 08.15.18

installation

3.3.3 voltage selector switch location

WARNING

!

• The voltage selector switch must match the incoming power supply voltage. The heater will overheat if the
switch does not match the incoming power supply voltage.

• When changing the voltage selector switch from 240 volts to 120 volts (or vice versa), the power supply must
be turned off first.

The voltage selector switch is located inside the appliance (Fig. 1).

230

Voltage Selector Switch

EN

Fig.1

A. Remove the glass door (see "glass door removal and installation" section).
B. Remove metal cover from the voltage selector switch.
C. Change the voltage selector switch position.

note:

Factory default setting is 120 volt (115 printed on the switch) if you use 120 volt power supply you do not
need to make the changes.

When wiring the appliance for 240 volt, the voltage selector switch should be in 230 volt position on the switch.

3.3.4 120 volt cord plug installation

The factory default setting is 120 volt cord plug installation configuration. Simply plug the appliance to a
grounded 120V 15 Amp outlet box.

note:

Must be connected to a dedicated 15 Amp circuit. The use of an extension cord is NOT permitted.

W415-2165 / G / 08.15.18

13

BLACK

WHITE

GREEN

BLACK (L1)

WHITE (N)

RED

GREEN (G)

BLACK (L1)
GREEN (G)

EN

installation

3.3.5 120V hard wiring installation

WARNING

!

• Turn off the appliance completely and let cool before servicing. Only a qualified service person should service
and repair this electric appliance.

120V HARD WIRING CONNECTION

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the
appliance directly to the household wiring. The wire and power supply breaker must be rated for 120V minimum
15 Amps.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the
absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current
ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

note:

There are 4 wires from the appliance junction: white (neutral), black (power L1), Red (Power L2) and green
(ground) that connect to 120V power supply (breaker panel).

Voltage Selector Switch

115

115

White, Green and

Black wires:

Connect to 120V

power supply.

RED

WHITE (N)

WHITE

BLACK

GREEN

Wire Nut

14

W415-2165 / G / 08.15.18

installation

A. Remove the securing screw from the electrical cover plate, located on the right hand side of the

appliance.

B. Add an electrical box connector and feed the supply wires through the 7/8" (22mm) knock out.
C. Separate the black, white, red and green wires that have the wire nuts on them.
D. Remove the wire nuts and secure the black wire (L1) to the black (L1) lead of the power supply.

Connect the white wire and red wire from the appliance to the white (N) wire from the power supply.
Connect the green wire to the ground wire.

E. Resecure the cover plate.
F. Locate the voltage selector switch inside the appliance and remove the 2 screws on the metal cover.
G. Ensure that the switch is switched to 120 volt position (115 is printed on the switch). Reinstall the

metal cover.

FIREPLACE

JUNCTION

(L1)

BLACK

(L2) (L1)

RED

(N)

WHITE

GREEN

(G)

WIRE NUT

BLACK

WHITE

GREEN

(N)

(G)

120V

POWER

SUPPLY

EN

note:

Leave enough wire so that the appliance can be removed from the enclosure without disconnecting the power
supply.

W415-2165 / G / 08.15.18

15

RED

GREEN

BLACK

WHITE

GREEN (G)

RED (L2)

BLACK (L1)

WHITE (N)

BLACK (L1)

EN

installation

3.3.6 240V hard wiring installation

WARNING

!

• Turn off the appliance completely and let cool before servicing. Only a qualified service person should service
and repair this electric appliance.

240V HARD WIRING CONNECTION

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the
appliance directly to the household wiring. The wire and double-pole power supply breaker must rated for 240V
minimum 15 Amps, maximum 20 Amps.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the
absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current
ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

note:

There are 4 wires from the appliance junction: white (neutral), black (power L1), Red (Power L2) and green
(ground) that connect to 240V double-pole power supply (breaker panel).

Voltage Selector Switch

115

230

White, Black, Red and

Green wires:

Connect to 240V

power supply.

WHITE

WHITE (N)

BLACK

RED (L2)
GREEN (G)

RED

GREEN

Wire Nut

16

W415-2165 / G / 08.15.18

installation

A. Remove the securing screw from the electrical cover plate, located on the right hand side of the

appliance.

B. Add an electrical box connector and feed the supply wires through the 7/8" (22mm) knock out.
C. Separate the black, white, red and green wires that have the wire nuts on them.
D. Remove the wire nuts and secure the black wire (L1) to the black (L1) lead of the power supply.

Connect the red wire (L2) to the red wire (L2) of the power supply. Connect the white wire from the
appliance to the white (N) wire from the power supply. Connect the green wire to the ground wire.

E. Resecure the cover plate.
F. Locate the voltage selector switch inside the appliance. Remove the 2 screws on the metal cover.
G. Ensure that the switch is switched to 240 volt position (230 is printed on the switch). Reinstall the

metal cover.

FIREPLACE

JUNCTION

(L1)

BLACK

(L2)

RED

(N)

WHITE

GREEN

(G)

WIRE NUT

BLACK

RED

WHITE

GREEN

(L1)

(L2)

(N)

(G)

240V

POWER

SUPPLY

EN

note:

To aid with moving the appliance, leave enough wire so that the appliance can be removed from the enclosure
without disconnecting the power supply. If servicing, shut off power supply.

W415-2165 / G / 08.15.18

17

EN

POWER

Turns the appliance ON/OFF.

HEATER CONTROL

FLAME & EMBER LIGHT
CONTROL

DECORATIVE LIGHT

TIMER

TEMPERATURE
CONTROL

Controls Flame brightness and the Ember Light.

5 Settings: Flame & Ember off (FO), Ember and log on but
Flame off (LL), small Flame & Ember (F1), medium Flame
& Ember (F2), brightest Flame and Ember (F3).

Turns the Heater and Blower ON/OFF.

3 Settings: Heater & Blower off (HO), Blower on (BL),
heater and blower on (H1).

Controls Decorative Light settings.
4 Settings

: Decorative Light off (D0), white colour (D1),
auto-cycle from White / Orange / Blue / Orange-Blue /
White-Orange / White-Blue (D2), lock to desired colour
(D3). It will take 8.5 seconds to switch between colours
(on D2 setting).

Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 6hrs maximum).

Press and hold the Timer button for 5 seconds. This
will change the button to Temperature Control, or vice
versa. There are 7 temperature settings (61

°F, 64°F, 70°F,

75

°F, 81°F, 85°F and OFF)

F° / C° SWITCH

Hold 5

seconds

To change temperature format, Fahrenheit or Celsius.
Press and hold the Flame button for 5 seconds.

HEATER LOCK

Hold 5

seconds

Heater button can be locked or unlocked by holding the
Heater button for 5 seconds.

Hold 5

seconds

operating instructions

4.0 operating instructions

Once the appliance has been plugged into a grounded electrical outlet or hard wired to a dedicated 120V or 240V
power supply, it is ready to operate.

note:

Ensure the house circuit breakers for the power supply are turned on.

4.1 operating control panel

The Control Panel is located on the top front of the appliance.

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W415-2165 / G / 08.15.18

operating instructions

4.2 operating by remote control

WARNING

!

• To avoid danger of suffocation, keep the packaging bag away from babies and children.

• Do not use in cribs, beds, carriages, or play pens.

• This bag is not a toy.

• Knot before throwing away.

note:

When operating the remote control, it must be directed towards the front center of the appliance.

A. The power button can be used to turn the appliance on/off. Pressing

this button activates the power to the appliance. Pressing the power
button again will turn off the appliance. The ember and log will fade 4
seconds after turning off the appliance.

B. To adjust the flame brightness and ember log light, press the flame

button . There is 1 ember log light and 3 flame brightness levels to
cycle through and then an off setting ( LL, F1, F2, F3 and then F0).F3 is
the brightest flame level, LL is the ember log light only.

C. To control the thermostat function, press the thermostat button .

There are 7 temperature settings (61°F, 64°F, 70°F, 75°F, 81°F 85°F and
off). The default setting will display Fahrenheit. Press the thermostat
button to cycle through the settings. Once you have selected the
desired temperature, the heater will automatically operate until that
temperature is reached. When the room temperature is 2 degrees lower
than the temperature setting, the heater will turn on.

EN

D. To activate the heater and blower, press the heater button , the

blower will turn on. Press the heater button again to turn on the heater
and blower. Press the heater button again to turn off the heater and
blower.

E. The timer controls all operating modes of the appliance. To activate

the timer, press the timer button . To choose the desired time,
continue to press the timer button. There are 8 settings (30mins,1h, 2h,
3h, 4h, 5h, 6h and off). The appliance will turn off at the setting time.

F. To activate the decoration light, press the light button .There are 3 settings to cycle through and then

an off setting (d1, d2, d3 and then d0). d1 white colour, d2 colour cycles from White / Orange / Blue /
Orange-Blue / White-Orange / White-Blue. It will take 8.5 seconds to switch from 1 colour to the next
when in d2 setting and d3 will lock to a desired colour.

G. To turn off the appliance, press the power button once on the remote, or press the power button once on

the control panel on the appliance.

note:

This hand held remote control must remain within 6 meters (19ft.) of the appliance to be effective.

W415-2165 / G / 08.15.18

19

EN

5.0 finishing

finishing

WARNING

!

• Power supply service must be completed prior to finishing to avoid reconstruction.

• Heat vents and air openings cannot be covered in any circumstances.

5.1 brick panel installation and removal

A. Slide the panels into place and secure it using the 2 screws (supplied).
B. Ensure the brick panels are positioned properly in the appliance and are not angled or sticking out

from the appliance.

C. To remove the panels, remove the 2 screws.

2 screw location

Side View

230

Front View

20

W415-2165 / G / 08.15.18

finishing

!

WARNING

5.2 glass door removal and installation

• Glass may be hot. Do not touch glass until cooled.

• If equipped with door latches that are part of a safety system, they must be properly engaged. Do not
operate the appliance with latches disengaged.

• Facing and/or fi nishing materials must not interfere with air fl ow through air openings, louvre openings,
operation of louvres, or doors/access for service. Observe all clearances when applying combustible
materials.

• Before door is removed, turn the appliance off and wait until appliance is cool to the touch. Doors are heavy
and fragile so handle with care.

A. To install the glass door, simply place the door on the holding pins on the bottom frame of the

appliance. Install the screw into the safety catch wire, slightly push the glass door into the frame and
latch it secure with the 2 top latches.

B. To remove the glass door, swing the top 2 latches to release the door. The door will hang slightly on

the the safety catch wire.

note:

Pushing in on the door will make the latch swing easier.

C. Place 1 hand on the glass door while removing the screw from the catch wire. Allow the door to pivot

slightly, hold the sides with both hands while lifting the door out of the appliance.

EN

OPEN

Pin Hole

Latch

LOCK

Safety Catch

Wire

Screw

note:

The above is llustrated with latches visible.

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21