Page 1
Napa Technology Customer Support 800.603.6550!
WineStation
®!
Pristine PLUS CX!
Manual!
Page 2
Introduction!
Thank you for your purchase of the WineStation® Intelligent Dispensing System.
The WineStation® is the world’s most advanced, automated, measured dispensing and
preservation solution. Napa Technology has created the WineStation as an exquisite wine
serving solution that lets you enjoy the freshest wine, each and every time. Our patented
Clean-Pour® hygienic dispensing technology with its unique seal and purge delivery, will
provide a winery fresh taste every time for a period of 60 days. This feature allows you to
uncork and enjoy multiple vintages from your personal wine collection without having to
throw away what’s left over from the evening.
We strive for superior customer satisfaction and timely, effective support. Please do not
hesitate to contact us at any time so that we may serve your needs.
Sincerely,
The Napa Technology Team
Napa Technology Customer Support 800.603.6550! Page 2!
Page 3
Section !Page!
1. Safety Messages !4!
2. System Overview !8!
3. Preparing the Site, Unpacking and Installation Instructions !9!
4. Attaching the Clean-Pour Dispensing Heads !13!
5. WineStation Operation & Screen Functions!
5-1. Unlocking your WineStation ! 17
5-2. WineStation Bottle Service Set Up !17
5-3. Setting Pour Volumes ! 19
5-4. Prepping Bottles for Use !19
5-5. Setting the Temperature !20
5-6. Adjust Bottle Light !21
5-7. Pour Detection !22!
5-8. Diagnostic Information !22!
6. Cleaning and Care !23!
Appendix:!
8. Product Specifications !27!
9. Pre Programmed Wine Selections !31!
10. Clean-Pour Head Gasket Removal & Replacement !32!
11. Gas Replacement Orders !34!
12. Troubleshooting Guide !35!
13. Limited Warranty Terms & Conditions !38!
Revised 11.06.13 Version 3.1!
Table of Contents!
Napa Technology Customer Support 800.603.6550! Page 3!
Page 4
This guide contains many important safety messages.
Always read and obey all safety messages.!
Safety Messages!
This is the safety alert symbol. It alerts you to safety messages that
inform you of hazards that can kill or hurt you or others, or!
cause damage to the product.!
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.!
All safety messages will be preceded by the safety alert symbol and the hazard signal word!
DANGER, WARNING, or CAUTION. These words mean:!
You will be killed or seriously injured if you do not
follow instructions.!
You can be killed or seriously injured if you do not
follow instructions.!
Indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury or!
product damage.!
Your hand or fingers can be injured.
Do not place in area of moving parts.!
Napa Technology Customer Support 800.603.6550! Page 4!
Page 5
Excessive Weight Hazard!
Use two or more people to move and install WineStation.!
Failure to do so can result in back or other injury.!
Electrical Shock Hazard!
FOR PERSONAL SAFETY, the WineStation must be properly grounded.!
Have the wall outlet and the circuit checked by a qualified electrician
to make sure the outlet is properly grounded.!
3-prong grounding type wall receptacle!
Ensure 3-prong grounded plug
exists before use!
Ensure proper grounding exists before use!
Recommended Grounding Method!
The WineStation should always be plugged into its own individual properly grounded electrical outlet rated
for 115 Vac, 10A 50/60 Hz, AC only (230Vac 10A 50/60Hz in Europe). This provides the best performance
and also prevents overloading facility wiring circuits which could cause a fire hazard from overheated wires.
It is recommended that a separate circuit serving only the WineStation be provided. Use receptacles which
cannot be turned off with a switch or pull chain. Do not use an extension cord. Where a standard twoprong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with!
a properly grounded three-prong wall outlet.!
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.!
NOTE: Before performing any type of installation, cleaning, or removing of parts, turn the control OFF and
then disconnect the WineStation from the electrical source. When you are finished, reconnect the
WineStation to the electrical source and reset the controls to the desired setting.!
Warning Messages and Safety Information!
Napa Technology Customer Support 800.603.6550! Page 5!
Page 6
To reduce the risk of fire, electric shock, or injury to persons using your product, basic safety
precautions should be followed, including the following;!
• Read all instructions before using this product.!
• The WineStation must be properly installed in accordance with the instructions provided!
by the manufacturer.!
• Unplug your WineStation or turn off power at the circuit breaker or fuse box before cleaning, parts!
replacement or repairs. Servicing must be performed by a qualified service professional.!
• NEVER unplug your WineStation by pulling on the power cord. Always grip the plug firmly and pull it !
straight out from the outlet.!
• Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. !
Do not use a cord that shows cracks or abrasion damage along its length or at either the
plug or connector end.!
• When moving your WineStation away from the wall, be careful not to roll over or damage the power
cord.!
• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or!
any other appliance.!
• DO NOT allow children to climb, stand, or hang on the WineStation doors. They could damage!
the WineStation and seriously injure themselves.!
• Keep fingers out of pinch point areas; clearances between the doors and cabinet are necessarily small.!
Be careful closing doors when children are in the area.!
• Do not insert pens, pencils or other objects into any opening of the WineStation. Do not put hands
or foot or metal sticks into air vents, base grille, or bottom of the WineStation. You may be injured or
receive an electrical shock.!
• Avoid contact with the moving parts. DO NOT place fingers or hands into the bottle bay assembly!
to diagnose potential problems with the WineStation.!
• Do not modify or extend the power cord length. It will cause electric shock or fire. !
• Care should be taken when handling pressurized gas. You should ensure the proper tubing and!
shut-off valves are used.!
• Not suitable for installation in an area where a water jet could be used.!
• Only to be installed in locations where its installation and maintenance is restricted to trained personnel.!
• The WineStation must be placed in a horizontal position.!
** SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE **!
Napa Technology Customer Support 800.603.6550! Page 6!
Important Warning and Safety Instructions!
Page 7
Access to the WineStation for service, including bottle changing and preparation,
should be limited to qualified service professionals and trained staff only!!
DO NOT place fingers or hands into the bottle bay assembly to
to diagnose potential problems with the WineStation.!
Napa Technology Customer Support 800.603.6550! Page 7!
Page 8
System Overview!
Easy to Read LCD Screen shows the
Wine Information for a Taste,!
Half or Full Glass pour.!
Patented
Clean-Pour
Technology
keeps Wine
fresh for up
to 60 days!
Locking
Door!
WineGas Preservation
System for Increased
Wine Shelf Life!
Painted Steel Cabinet!
Napa Technology Customer Support 800.603.6550! Page 8!
State of the Art Cooling and Temperature
Control gives you the Optimum Tasting
Experience!
Dual Zone Divider!
Page 9
Preparing the Installation Site!
If you have not already done so, please review the product specifications in the Appendix,
and ensure that the intended installation location meets all of the technical and!
legal requirements.!
In particular, consider the following:!
• Adequate space availability.!
• Adequate weight load capacity.!
• Adequate ventilation (see drawings for air circulation paths).!
• A nearby grounded electrical outlet.!
• An external UPS with backup battery is recommended.!
• Sourcing of external argon or food-grade nitrogen gas cylinder (preferably two
cylinders, one for backup). Tank sizes may range in side dependant on the size
of the system.!
• Any potential safety hazards that might interfere with the installation!
or operation of the unit.!
• Compliance with any applicable laws, regulations, standards, and other legal
requirements that may apply to the installation and operation of the WineStation
in your establishment.!
Finally, please ensure that the installation surface is level, clean, dry, and free of any debris,
loose parts or potential safety hazards that might interfere with the installation.!
Napa Technology Customer Support 800.603.6550! Page 9!
IMPORTANT NOTICE:!
Before installing the WineStation, please ensure that you have read, understood
and complied with the safety information and installation requirements
contained in the previous section.!
Failure to do so could result in death, serious injury, or product damage,
and void your warranty.!
If you have any questions or concerns regarding the above, please contact us
before you proceed.!
Page 10
1. Unpacking and Installing the WineStation!
Unpacking and Installing your WineStation(s)!
a. Please move box to the installation location. The WineStation system is packed
in each box, so that it will arrive with the display window facing up towards the
box opening.!
b. It is suggested to open box along the taped closure.!
c. Open the ship kit box and remove the four (4) Leveling feet.!
d. Remove the foam brace. Along each side, you will find spacing to allow for a firm
grip of the WineStation, so that you may lift it straight out of the box and onto its
back on a flat counter or surface.!
e. Resting the WineStation on its “back” will not harm the system and allow for
proper application of the Leveling Feet.!
f. Once the Leveling Feet have been firmly secured, the WineStation can be lifted
into an upright position.!
g. Ensure that the WineStation is properly leveled. If necessary, adjust the four
leveling feet on the bottom of the unit by turning them in the appropriate
direction. Normally, all four leveling feet should be fully tightened (as short as
possible). DO NOT remove the leveling feet – they are required for proper air
circulation; doing so will void the warranty. (See Appendix Product Specifications
for clearance and spacing information.)!
Excessive Weight Hazard!!
Your WineStation is heavy (see Product Specifications).
Always use two or more persons to move the
WineStation Failure to do so can result in serious back or
other injury.!
Napa Technology Customer Support 800.603.6550! Page 10!
Protect your Counter top / Installation Area!!
When moving the WineStation for installation, cleaning
or service purposes, be sure to protect your counter
top. Always lift and pull the WineStation straight out
when moving it. Do not wiggle or walk the
WineStation, as this may cause counter top and/or
product damage.!
Page 11
2. Connecting the Gas Cylinder.!
a. Remove the plastic cap from the gas tank.!
b. Find'the'gas'regulator'assembly'that'comes'with'the'system.'Make'sure'the'regulator'
adjustment'knob'is'turned'all'the'way'in'the'OFF#direc9on.'
c. Insert the top of the gas cylinder into the bottom of the gas regulator assembly
and turn it clockwise, by hand, until it is snug. Do not use a wrench or over tighten.
d. Turn the re gu lat or kno b i n th e O N d ire ct ion un til it sto ps.
c. Position the Gas Cylinder onto the rear of the WineStation and utilizing the
Velcro strap, secure the cylinder to the rear of the WineStation. Plug the hose
end from the regulator into the Gas connector located on the Rear of the
WineStation. (Note: If the WineStation will be positioned or mounted such that
the Gas Cylinder will not be accessible from the rear, an extension Gas hose is
provided so that the Gas Cylinder can be externally positioned. Use the
extension hose to plug into the WineStation and plug the other end of the
extension hose into the regulator hose. Make sure that the gas cylinder is safely
secured at the location where it will reside.)
Note: Gas Connectors are all quick disconnects and when “Grey” button is pressed will
“pop-off” and maintain the gas pressure in the WineStation and the hoses.!
Napa Technology Customer Support 800.603.6550! Page 11!
Unpacking and Installing your WineStation(s)!
Velcro'
Strap'
Gas'cylinder'
Can'be'secured'
With'Velcro'Strap'
Regulator'
Assembly'
Tank'can'sit'on'table'
Page 12
3. Power on the WineStation.!
a. Plug the power cord (provided) into the power plug on the rear of
the WineStation.
b. Plug the power cord into the grounded 120 Vac.,
60 Hz. electrical outlet. (See Appendix Product
Specifications).
c. Open the door on the front of the system. Swing the spout cover to the up
position.
d. Slide the power switch all the way up to the ON position.
e. The WineStation will run through a series of self-tests, which could take up to
approximately 5 minutes. Once this process is completed, the green lights below
the LCD screens will be illuminated, indicating that the WineStation is ready for
service.!
f. If the control panel is locked, perform the following steps:
Slide the power switch down one notch to the SERVICE MODE
Push WineStation Service next to any of the displays. Push Exit.
Slide the power switch up to the ON position. The positions will now be un-locked.
Napa Technology Customer Support 800.603.6550! Page 12!
Congratulations!!!!
You have completed the Hardware Installation.!
You are now ready to set up your wine bottles.!
Unpacking and Installing your WineStation(s)!
Page 13
Attaching Clean-Pour Dispensing Heads!
1. Clean-Pour Head Overview:!
Gasket Sizes and Colors
The inner gaskets come in
different sizes!
(to fit various bottleneck widths).
Each gasket size has its unique
color.!
1. Wide (Green)!
2. Standard (Red)!
3. Narrow (White)!
Cap!
Spout!
Pick Up Tube!
Collar!
Main
Body!
Rotor
Switch!
1!
Napa Technology Customer Support 800.603.6550! Page 13!
2! 3!
Page 14
a. Open the bottle and place it on a flat, dry surface.!
b. Using the Head Selection Tool (see photo), insert it into
the bottleneck to determine the correct gasket size.!
Note:!
• The gasket should be fully un-tightened (collar all the way!
up, touching the main body) before you insert the head.!
• The correct sized gasket should go into the bottle easily
using light pressure. Do not lean on the head or use force,
as this may damage the gasket.!
c. Take a clean dispensing head of the size you selected. Check that the gasket is in good
condition, the cap is properly mounted, and the rotor switch is in the correct position.
(See the “Cleaning and Care” section for more details).!
d. Insert a clean pick up tube into the bottle. (It is normal for the upper end of the tube
to extend beyond the tip of the bottle at this point).!
e. Insert the upper end of the pick up tube firmly into the opening on the bottom of the!
head, as shown. (Keep the rest of the tube inside the bottle while doing this).!
f. Carefully insert the dispensing head (with
the pick up tube attached) into the bottle.
The head should go in easily with light
pressure. Do not lean on the head or force
it in, as this may damage the gasket and/or
the top of the glass wine bottle.!
Napa Technology Customer Support 800.603.6550! Page 14!
Head Sizing Tool!
Page 15
Important:!
Before inserting the head into the
bottle, always make sure that the
collar is fully un-tightened (turn the
collar all the way up until it touches
the main body, as shown).!
g. Turn the head to align the spout with the bottle label.!
h. Press down on the head with one hand. While pressing, tighten the collar (turn
clockwise) with your other hand. Use only two fingers and your thumb to turn (no
need to use the entire force of your hand). As you turn, the gasket will expand
inside the bottleneck, sealing and holding the bottle from the inside.!
1. Press down on the
head with one hand.
The head should rest
firmly on the bottle.
Do not let the tube
push the head out!
of the bottle. (instead,
the tube should coil
slightly at the bottom
of bottle.)!
2. Tighten the collar (turn
clockwise) with your other hand.
Turn only with your thumb and two
fingers, to avoid applying too much
pressure.!
3. Do not over-tighten. If more than
three threads become visible, either
the gasket is damaged or you could
be using the wrong size. Untighten
the collar, remove the head, check
the gasket for damage, verify the
correct size, wipe the gasket and
bottleneck dry,!
and try again.!
Napa Technology Customer Support 800.603.6550! Page 15!
Page 16
2. Final Verification!
Lift the bottle in the air about 1-2”, holding it only by the head. Gently pull up the head
a bit higher and lower it down a few times, to check if it holds the bottle properly. If all
has been done correctly the bottle should not slip out, and you should not feel any
looseness of the gasket inside the bottleneck.!
If the bottle begins to slip, or the gasket feels loose, put the bottle down and do the
following:!
1. Hold the head in place with one hand.!
2. With your other hand, fully un-tighten the collar (until it touches the main body).!
3. Remove the dispensing head from the bottle and detach it from the pickup tube.!
4. Check the gasket for damage. If needed, replace with an undamaged head.!
5. Check the correct gasket size. If needed, switch to a wider gasket size.!
6. Wipe the gasket and inner part of the bottleneck dry, and try again.!
Congratulations! You are now ready to insert the bottle into the WineStation.!
Important: When carrying around bottles
with the dispensing heads attached, always
hold the bottle itself (and not just the head),
as an extra safety precaution.!
Napa Technology Customer Support 800.603.6550! Page 16!
Dispensing Head Instructions
http://www.napatechnology.com/
dispensing-head-instructions/
Page 17
The WineStation is designed to provide you with a wide range of operating functions.
Below you will find an in depth review of each LCD Screen and its function:!
1. Unlocking your WineStation!
a. Open the front door.!
b. Lift the spout cover.!
c. Underneath the spout cover you
will find a switch board. Move the
switch down one notch to access
the main service menu.!
d. Select “Bottle Service.”!
e. Select “Exit.”!
f. Next, move the switch back to
the up position.!
g. Close the spout cover.!
h. Close the front door.!
i. Your WineStation is now unlocked.!
2. WineStation Bottle Service Set Up Screen,
Default Settings:!
a. To begin utilizing the functionality
of your WineStation, first open the
front door, lift the spout cover and
move the switch down one notch
to get to the main menu.!
Note: When you are done using the service menu, you will need to move the switch back
to the up position in order to use the dispensing function of the system.!
Operations and Screen Functions!
Napa Technology Customer Support 800.603.6550! Page 17!
Page 18
b. To begin preparing your bottles
for insertion in the WineStation,
select “Bottle Service.”!
c. !From the Bottle Service Screen,
you will select “Wine Display”so
that you may set up the display to
showcase Wine Type, Wine Year,
and Wine Varietal.!
d. !Now you can select Wine Type
(Red or White).!
e. !Select the varietal by utilizing!
the side buttons to scroll through
the list, then press “Exit”.!
The Pristine PLUS has over 100 wine
varietal options including unique offerings,
found using the Other button.!
See Appendix for complete listing.!
Napa Technology Customer Support 800.603.6550! Page 18!
Page 19
f. !Next you will select Set Year,
utilizing the side buttons!
to set year.!
g. !Next you will select “Set VOL”.!
3. Setting Pour Volumes.!
a. Volume sizes will appear on the
Volume Size selection screen.
Using the buttons on the right,
you can set the desired pour
volume in ½ ounce increments,
as shown right:!
4. Prepping Bottles For Use.!
a. First, insert the wine bottle with the attached Clean-Pour dispensing head
into the WineStation position.!
Napa Technology Customer Support 800.603.6550! Page 19!
Page 20
b. !At this time, select “Purge” so that
the argon or food grade nitrogen will
replace the oxygen in the bottle,
assuring preservation.!
c. !The wine is now ready for serving.
You can now repeat this process
for the other 3 positions.!
5. Setting the Temperature (since this
system is equiped with a Dual Zone
divider, this will set the temp for the
right zone-the white wine side)!
a. To set the desired temperature,
select “WineStation Service” from
the default menu screen and then
select “More.”!
b. !Next, select “Set Temp”.!
Napa Technology Customer Support 800.603.6550! Page 20!
Page 21
c. !Now set desired temperature by
using the + and – buttons. Select
“Exit” when finished to save
settings.!
(Note: this will set the temp for the
right side zone. The left side zone will
maintain about a 10-15 degree
warmer temp.)
Note: You may use Celsius
or Fahrenheit.!
d. !You may also turn off cooling by
selecting cooling mode, as shown
in the screen right:!
6. Adjust Bottle Light!
a. To adjust the Bottle Light, return to
“WineStation Service” menu and
select “More” twice.!
b. Select “Adjust Bright”.!
c. From here you may adjust
Brightness or Contrast,!
as show in the screens below:!
Napa Technology Customer Support 800.603.6550! Page 21!
Page 22
7. Pour Detection!
The WineStation can also detect
if there is a fault in the pouring!
capabilities of each bottle position.!
a. Pour Detection can be turned off
from the “Bottle Service” menu.!
i. Selecting this option will turn off
the WineStation’s ability to detect
the empty bottle condition.!
ii. Pouring will continue to be
accurate if this option is selected.!
8. Diagnostic Information!
The “Diag.” screen menu can be selected from the “WineStation Service”
screen to provide detailed diagnostic information about the WineStation.
This information may be helpful to determine version levels or for servicing
purposes.!
a. To get to the diagnostic screen,
select “More” and then select
“Diag Screen”.!
Napa Technology Customer Support 800.603.6550! Page 22!
Page 23
Cleaning and Care!
1. WineStation System:!
• ONLY use a damp cloth with Soap and Water or a mild
stainless steel cleaner on the Stainless Cabinetry. Avoid
harsh cleaners and Windex on all stainless elements.
Glass cleaners can be used on the glass of the door.!
• Submerge the tips of the spouts in a glass with warm
water as needed, to clean any remaining drops that may
have accumulated at the tip of the spouts. Do this
regularly at the end of each day.!
• The drip trays (internal standard, external optional) must
be emptied periodically for optimal operation, by simply
removing and discarding any fluid buildup. Drip trays may
be washed in warm water and mild detergent as needed
and dried thoroughly before returning to position.!
NOTE: To assure that condensation does not gather, it is recommended to remove
and drain the internal drip tray weekly. In summer months/higher humidity, this may
be required more frequently.!
• The LCD touch panel may be wiped with a damp clean cloth, as needed. Do not use
chemicals or any abrasive materials. Be careful not to use sharp objects that may
damage the surface of the touch panel or LCDs.!
• Do not use chemicals or abrasive materials to clean any part of the WineStation.!
1. Dispensing Head Cleaning Instructions:!
It is recommended to clean the heads and pick up tubes with EACH bottle change.!
Napa Technology Customer Support 800.603.6550! Page 23!
Page 24
To Clean the dispensing head follow the following steps:!
a. Remove the pick up tube and discard.!
b. Remove the cap from the head body by turning the cap counter-
clockwise. The cap will pop off.!
c. Both the cap and the head body may be placed in a dishwasher and cleaned
using a normal wash cycle. Avoid high heat dishwashers, and sanitizers when
washing Clean Pour Dispensing Heads.!
d. After washing, the cap can be reattached to the head body. A small amount
of lubricant spray should be applied to the gasket under the cap to ensure
proper rotation. Only the food-grade silicon provided by Napa Technology is
recommended.!
e. A fresh pick up tube can now be attached to the bottom of the head body.!
NOTE:!
Do not attempt to remove steel spout, as you may damage the
Clean Pour Head.!
Cleaning and Care!
Napa Technology Customer Support 800.603.6550! Page 24!
Page 25
f. !Before reattaching the cap, the rubber top (as shown below) must be lubricated
with a small spray of food-grade silicone.!
g. Re-position the cap on the head, as follows:!
1. Position the triangular
pointer towards the arrow:!
2. Press the cap down
and turn it clockwise:!
Cleaning and Care!
Napa Technology Customer Support 800.603.6550! Page 25!
Page 26
h. Check that the rotor (at the center of the cap) is aligned with the arrows
and points toward them, as shown:!
i. Store the heads and tubes in a clean, closed container while they are not in use.
When in storage, always make sure the collar is fully un-tightened (all the way up
touching the head), to minimize any unnecessary pressure on the gaskets.!
j. To keep the WineStation operating properly and allow the Clean-Pour
Dispensing Heads to fit securely when inserted, the “O” rings found inside
the bottle bay (as shown below) need to be lubricated with a small spray of
food-grade silicone.!
Incorrect:
The rotor is
not aligned
with the
arrows.!
Correct:
The rotor
is aligned
with the
arrows.!
Cleaning and Care!
Napa Technology Customer Support 800.603.6550! Page 26!
Page 27
Napa Technology Customer Support 800.603.6550! Page 27!
Appendix – Product Specifications!
Cooling & Electrical!
* Note: WineStation is shipped with leveling feet attached to the bottom of the unit. These leveling feet are
set to a minimum of 1 inch height. The height can be increased, but not decreased. The warranty is void if
the leveling feet are removed. *Cooling can be effected by peripheral conditions and air circulation.!
Required Clearances for Stand-Alone Installation:!
Top:! 2” – 5.08 cm!
Sides:! No clearance required!
Back:!
2.5” – 6.35 cm clearance for power and tubing access
recommended, not required.!
Bottom:! 1” – 2.54 cm!
Operating Ambient (Room)
Temperature!
Min 50°F – 10°C
Max 80°F – 26.7°C!
Internal (Wine Cabinet) Temperature! Approx. 25°F to 32°F – 10°C to 0°C*!
Rating! IPXO (indoor or covered use only)!
Ventilation! 2” – 5.08 cm top venting required for Built-In or Cabinet!
Electrical Input!
North America 115Vac 10A 50-60Hz
Europe 230Vac 10A 50-60 Hz!
Dimensions & Weight (4-bottle unit: SX, MX, EX, HX)!
Single System Width:! 19.6” – 49.76 cm!
Single or Multi System Height:! 25.58” – 64.87 cm (including 1” for leveling feet)!
Single or Multi System Depth:! 16” – 40.44 cm!
Single System Weight:! 85 lbs – 38.55 kg (when empty)!
* Note: The WineStation modular design allows for the creation of larger designs in 4-bottle configuration.
For example, 8 bottle and 12 bottle models are comprised of two and three 4- bottle units, respectively.!
Page 28
Napa Technology Customer Support 800.603.6550! Page 28!
Appendix – Product Specifications!
Napa Technology WineGas Cylinder!
Inert Gas! WineGas ( Specialty UHP Argon)!
Cylinder Size! 9.5in H x 2.5in W!
Required Regulator! Napa Technology PN:50-12121!
Regulator Pressure (into the WineStation)! 25-40 PSI!
Page 29
Appendix – Product Specifications!
Napa Technology Customer Support 800.603.6550! Page 29!
Dual'Zone'
Divider'(if'present)'
NonJcooled'Side'
For'Reds'
'
Cold'Side'
For'whites'
Set'desired'Temperature'
For'whites'
Page 30
Appendix – Product Specifications!
Napa Technology Customer Support 800.603.6500! Page 30!
Page 31
Appendix - Pre Programmed Wine Selections!
Red Wines!
Napa Technology Customer Support 800.603.6550! Page 31!
Red Wine
Barbera
Barolo
Bordeaux
Brunello
Burgundy!
Cabernet Franc
Cabernet Sauvignon
Chianti!
Grenache
Malbec
Merlot!
Mourvedre/Mataro
Nebbiolo!
Petit Verdot
Petite Sirah
Primitivo!
Sangiovese
Shiraz
Syrah
Tempranillo
Zinfandel!
White Wines!
White Wine
Chardonnay
Gewurztraminer
Meritage!
Pinot Grigio
Pinot Blanc
Riesling
Sauvignon Blanc!
Viognier
Pinot Gris!
White Zinfandel!
Fume Blanc
Ice Wine
Rose!
Other Wines!
Albarino!
Cortese! Morio-Muskat! Soave!
Alicante Bouschet! Corvina! Muller-Thurgau! Souzao!
Aligote! Counoise! Muscadelle! St. Laurent!
Amarone! Duriff! Muscardin! Terret Blanc!
Arneis! Eiswein! Muscat! Terret Gris!
Auslese! Fiano! Negrette! Terret Noir!
Baco Noir! Frascati! Neuburger! Tinta Cao!
Barbaresco! Gamay! Niagra! Tinta Narroca!
Bardolino! Garganega! Picpoul Blanc! Tinta Negra Mole!
Beaujolais! Grappa! Picpoul! Ugni Blanc/Trebbiano!
Black Corinth! Grenache Blanc! Piedmont! Vaccarese/Camarese!
Blush! Grenache Gris! Pinot Meunier! Valdepenas!
Bourboulenc! Grignolino! Pinot Noir! Valdiguie!
Carignan! Gros Verdot! Pinot St. George! Verdelho!
Carmenere! Gruner Veltliner! Pinotage! Vernaccia!
Carnelian! Kerner! Priorat! Verndicchio!
Chancellor! Lambrusco! Roussanne! Vidal Blanc!
Charbono! Maccabeo! Rubired!
Chelois! Marechal Foch! Ruby Cabernet!
Chenin Blanc! Marsanne! Sauternes!
Cinsault! Melon! Scheurebe!
Clairette Blanche! Meritage! Semillon!
Claret! Meunier! Seyval Blanc!
Colombard! Mission! Sherry!
Page 32
Clean-Pour Head Gasket
Removal & Replacement!
The patented Clean-Pour head technology was designed to provide ease of use and cost
effective replacement, when damaged. To avoid damage, it is recommended you always
use the Head Selection Tool when choosing the proper head for your wine bottle(s).
Over tightening of the Clean-Pour head will cause breakage (please reference page 20
for proper handling).!
Step 1:!
Locate the threaded nut on the bottom of the head assembly.!
Step 2:!
Unthread the nut by loosening, in a counter clockwise direction.!
Napa Technology Customer Support 800.603.6550! Page 32!
Page 33
Step 3:!
Remove the threaded nut.!
Step 4:!
Remove gasket from stem.!
Step 5:!
Select the gasket color
to be used (White,Red
or Green).!
Clean-Pour Head Gasket
Removal & Replacement!
Napa Technology Customer Support 800.603.6550! Page 33!
Step 6:!
Place one washer on the stem. Then place selected size gasket on stem. Carefully thread
the nut back on to the stem by turning clockwise. Hand tightening of the nut is adequate.!
Note: Do not force. Assure nut is flat to avoid stripping the threads.!
Page 34
To purchase a package of Argon gas, please call Napa Technology sales at 1.800.916.3338
or email us at info@napatechnology.com or visit: www.napatechnology.com/argon-gas/!
Product Features:!
• Available Size: 34 L
• Comes in pack of 3!
• Each 34 L disposable tank of Argon gas provides perservation and dispensing for!
approximately 35-40 bottles of wine.!
Gas Replacement Orders!
Napa Technology Customer Support 800.603.6550! Page 34!
Page 35
Before contacting Napa Technology for support, please check if the problem and
solution are found below:!
1. Machine is off, all LCDs are dark
(Could be caused by a power outage.)
a. Turn system on using power bar on/off switch!
• If there is no power bar, use the on/off switches behind each unit (on the
left)!
• If on/off switch does not work, check the breaker room.!
2. Bottle won’t go in / spout cover won’t close!
a. Check that the cap and rotor switch are in the correct position.!
b. Check that the round plastic knob inside the position (at the top) is in the right position.!
3. Cooling!
a. Cooling but not cold enough!
Napa Technology Customer Support 800.603.6550! Page 35!
i. This is most likely caused by the ambient (inlet) temperature exceeding
the cooling systems ability to lower the temperature to the desired
level.!
ii. To verify check inlet temperature displayed on LCD #2 on the
Diagnostic screen. The maximum temperature differential between the
inlet temperature and the set temperature is approximately 30 degrees
Fahrenheit or approximately 17 degrees Celsius.!
The only remedy to this condition is to lower the inlet temperature. This
can be achieved by either moving the WineStation to a cooler environment
or cooling the inlet air to the WineStation (This may be achieved by
directing!
a fan to the WineStation air inlets.)!
iii.!
b) !No cooling!
i.!
First check the status of the fan located inside of the wine compartment.
If the fan is not turning, it is likely that the fan will need to be replaced.!
To further diagnose capture the diagnostic screen information from
LCD#2. A fan and TEC board replacement service call will need to be
scheduled.!
ii. !If the fan is turning, it is necessary to provide the diagnostic screen
information from LCD#2. If the set temp from the diagnostic screen shows
99 degrees Fahrenheit (or 37 degrees Celsius), the hot side fan will need
to be replaced. As a temporary fix, It may be possible to start the fan by
manually turning the fan blade. If the set temp from the diagnostic screen
shows the requested bay temperature and the TEC temperature is at the
same level as the inlet temperature, then the TEC or the TEC board may
need to be replaced. A service call will need to be scheduled.!
Troubleshooting Guide - all WineStation models!
Page 36
4. Empty bottle message/ Red light on in bottle position!
a. Check that the spout cover and door are fully closed (door should “snap” into position).!
b. For beverages other than wine (including water), set “Pour Detection” to “Off”.!
c. In case there is a cleaning agent residue on the head contacts, wipe the stainless
steel head contacts with clean warm water and a clean cloth and then retry using the
head.!
d. If the bottle appears empty, then this is a normal situation. Replace the wine bottle
and reset the wine information by selecting the Bottle Service menu after choosing
Service Mode from the button panel.!
e. If the bottle is full, then the cause is that no liquid is being detected when a pour is
being requested from the button panel. Remove the head from the WineStation.
First, make sure that there is a pick-up tube attached to the dispensing head and
that the head is properly secured on the bottle. Also make sure that both the spout
cover and the front door is closed & locked before doing any kind of pour, including
a test pour. If there is no time to apply the cleaning procedures at this time, proceed
to temporarily turning off pour detection. (Described in next procedure.) Next, clean
the stainless steel contacts located on the dispensing head. If this does not correct
the problem, then carefully clean the “Pogo-Pins” located in the rear of the
WineStation.!
This can be accomplished by using the soft rubber in the back of a pencil. When
carefully pushing on the Pogo-Pins they should be springy. If they are “sticky” they may
need to be carefully cleaned using a “contact cleaner” and aerosol spray (these can be
purchased at most hardware stores).!
f. To temporarily turn off Pour Detect select Service Mode. Next select “Config”
followed by “Position Config”. Then select “Pour Detect”. Select “off”. Please note
that this will temporarily turn off pour detect. Pour detect is a unique feature of the
WineStation and if turned off, will not know when the bottle has reached the “empty
state”. As a result a card could be over charged for wine that has not been poured.
Turning off pour detect is a temporary state. It will automatically be turned back on if
the system is restarted or powered on.!
g. Another area that may need some care is the “o-rings” located on the gas stem in the
very rear of the position where the dispensing head is inserted.The o-rings are
lubricated, but may occasionally need some lubricant. Moisten the o-ring by wiping a
damp cotton swab with silicon spray or swabbing the inside of the dispensing head (gas
inlet),then insert the dispensing head into the bay fully to ensure that the o-ring is being
moistened.!
Napa Technology Customer Support 800.603.6550! Page 36!
Troubleshooting Guide - all WineStation models!
Page 37
5. Red lights flashing in all or many units!
a. This indicates a low gas pressure condition has been detected. All
WineStations connected to this gas source will continue to pour normally for
some period of time. However, the gas cylinder needs to be replaced as soon
as possible.!
6. Red lights are on in all or many units and pouring is not possible from these units.!
a. This indicates that the gas pressure being delivered to the WineStations is too low
for continued service. As soon as the gas cylinder is replaced the red lights will turn
off and pouring can continue.!
Napa Technology Customer Support 800.603.6550! Page 37!
Troubleshooting Guide - all WineStation models!
Page 38
Your WineStation will be repaired or replaced, (Napa Technology’s option,) if it proves to be defective in material or
workmanship under normal use, during the warranty period set forth below, effective from the Date of Purchase of
original consumer purchase of the product. This warranty is good only to the original Purchaser.!
Hardware!
Napa Technology warrants the hardware will be free of defects in material and workmanship under normal use for the
entire warranty period. Napa Technology further warrants, that the hardware will conform to specifications in effect on
the date of shipment of the product through any extended warranty period that may be in effect. A Parts only or a Parts!
& Labor Extended Warranty may be purchased.!
Software!
The limited warranty covers all Napa Technology software elements. A Parts only or a Parts & Labor Extended Warranty
may be purchased.!
DURATION OF WARRANTY!
Hardware and Software Limited Warranty for PARTS is for a period of one (1) year commencing from the install date to
Purchaser. Warranty for LABOR is for a period of three (3) months commencing from the install date to Purchaser.!
A Parts only or a Parts & Labor Extended Warranty may be purchased to extend this Hardware and Software Limited
Warranty period.!
Terms of Warranty!
Napa Technology will work with the Purchaser to identify the cause of a particular issue with the WineStation systems. If
it is determined that a part (or hardware) replacement is required, Napa Technology will provide a replacement part.
Napa Technology shall pay expenses for shipment of repaired or replacement products to Purchaser. Purchaser shall
provide all labor required to either remove the defective part from the system or to replace the defective part with a
new or refurbished part. Purchaser shall pay expenses for return of defective part or parts to be repaired to Napa
Technology. Napa Technology will send a Service Technician on site to replace the defective part if the Labor Warranty is
still valid or if a Parts & Labor Extended Warranty has been purchased. If it is deemed that the problem is a customer
usage issue or a none service problem, there will be a service charge of $149 for the first hour and $129 for each
additional hour, including travel time. If it is determined that software analysis or a software update is required,
Purchaser will provide Napa Technology engineering remote access to the WineStations to enable troubleshooting and
verification of software updates.!
Items not covered under this warranty include (Laptop computer, Clean-Pour Dispensing Heads, Pick Up tubes, and
AccuServe Smartcards). Damaged Clean-Pour Dispensing Heads can be returned to Napa Technology for repair.!
There is a fee for Dispensing Head repair.!
WARRANTY EXCLUSIONS!
Warranty does not apply if the hardware, product or software or any other equipment upon which the software is
authorized by Napa Technology or its suppliers or licensors to be used (a) has been damaged through abuse or
negligence or by accident, (b) has been altered except by an authorized Napa Technology representative, (c) has been
subjected to abnormal physical or electrical stress (i.e., lightning strike) or abnormal environmental conditions, (d) has
been lost or damaged in transit, or (e) has not been installed, operated, repaired or maintained in accordance with
instructions provided by Napa Technology. Warranty shall apply only to those products that are branded by Napa
Technology with a Napa Technology trademark (“Napa Technology Branded”). Napa Technology does not warrant any
third party products even if included with Napa Technology Branded Products.!
786 East McGlincy Lane, Campbell, CA 95008
(888) 988-NAPA!
info@napatechnology.com
www.napatechnology.com!
Napa Technology Customer Support 800.603.6550! Page 38!
Limited Warranty Terms & Conditions!
Page 39
MAINTENANCE & SUPPORT!
Napa Technology “Maintenance & Support” consists of (a) repair or replacement of defective components/products and
(b) remote technical support, Software Maintenance & Support consists of (a) bug fixes, (b) maintenance releases,!
(c) minor and major upgrades and (d) remote technical support. Issues with products are reported by calling Napa
Technology at 1-800-603-6550. Technical Support will work to resolve the issue over the phone. If it is determined that a
product or part needs to be returned to Napa Technology for repair or replacement; Purchaser ships the product(s) to
the address provided for repairs.!
Notes: (1) Purchaser pays for shipping to Napa Technology service location. (2) Napa Technology pays for return of
repaired or replacement product(s) back to Purchaser. Napa Technology will make all reasonable efforts to repair or
replace any returned product(s) within 10 business days of receipt. In the event that the customer is covered by Original
or Extended Warranty, a Service Technician will be dispatched to the customer site to replace the defective part. Napa
Technology, LLC reserves the right to use refurbished parts to complete repairs.!
WARRANTY DISCLAIMERS!
THE WARRANTIES HEREIN ARE SOLE AND EXCLUSIVE, AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL,
IS EXPRESSED OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, NAPA TECHNOLOGY SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NONINFRINGEMENT.!
Napa Technology Customer Support 800.603.6550! Page 39!
786 East McGlincy Lane, Campbell, CA 95008
(888) 988-NAPA!
info@napatechnology.com
www.napatechnology.com!
Loading...