High Speed Video Lottery Thermal Printer
Owner's Manual
First Edition: April 2010
Last Revision: July 2013
Document # 720007-0000R
High Speed Video Lottery Thermal Printer
Owner’s Manual
Legal Notices
Disclaimer
Information in this document is subject to change without notice. Consult your Nanoptix
Inc. sales representative for information that is applicable and current. Nanoptix Inc.
reserves the right to improve products as new technology, components, software, and
firmware become available.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose without the express written
permission of Nanoptix Inc.
Copyright
Copyright 2004 by Nanoptix Inc.
Dieppe, New Brunswick Canada
All rights reserved
Printed in Canada
Confidential, Unpublished
Property of Nanoptix Inc.
Trademarks
Epson is registered trademark of Epson Corporation.
Windows is registered trademark of Microsoft Corporation.
Nanoptix is a trademark. Other trademarks and registered trademarks are the property
of their respective holders.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
Changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
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Information to the User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications
will not occur in a particular commercial installation. If this equipment does cause
interference, which can be determined by turning the equipment off and on, the user is
encouraged to contact Nanoptix Inc. immediately.
Nanoptix Inc. is not responsible for any radio or television interference caused by
unauthorized modification of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by Nanoptix Inc. The
correction of interferences caused by such unauthorized modification, substitution or
attachment will be the responsibility of the user.
In order to ensure compliance with the Product Safety, ICES, FCC and CE marking
requirements, you must use the power supply, power cord, and interface cable which
were shipped with this product or which meet the following parameters:
Power Supply
UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC
output equipped with AC line filtering, over-current and short-circuit protection.
Use of this product with a power supply other than the Nanoptix Inc. power supply will
require you to test the power supply and Nanoptix Inc. printer for FCC and CE mark
certification.
Communication Interface Cable
An approved Nanoptix interface cable must be used with this product. Using a cable
other than Nanoptix approved product will require that you test the cable with the
Nanoptix Inc. printer and your system for FCC and CE mark certification.
Power Cord
A UL listed, detachable power cord must be used. A power cord with Type SVT
marking must be used. For applications outside the North America, power cords that
meet the particular country’s certification and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety
certifications that is in force in the country of use.
Industry Canada (IC)
Radio Frequency Interference Statement
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
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Table of Contents
Table of Contents iv
1. About the Printer 1
1.1 Description of Printer ................................................................................... 1
1.2 Options Available .......................................................................................... 2
1.3 General specifications .................................................................................. 2
1.4 Printer Controls ............................................................................................. 3
To reset Printer 3
Paper Feed Button 4
Light Emitting Diode 5
1.5 Changing Paper ............................................................................................ 6
1.6 Spindle Arm Configurations ...................................................................... 11
1.7 Testing the Printer ...................................................................................... 12
1.8 Troubleshooting the Printer ....................................................................... 14
Printer LED 14
Printing Problems 15
Printer Does Not Work 15
1.8 Printer Configuration .................................................................................. 16
BOOT MODE SELECTOR DIP SWITCHES 16
CONNECTION LAYOUT 17
2. Media and Supplies Guide 18
2.1 Thermal Paper Specifications .................................................................... 18
2.2 Ordering Thermal Paper ............................................................................. 18
2.3 Ordering Miscellaneous Supplies ............................................................. 19
Ordering Power Supply and Power Cords 19
Ordering Communication Cables 19
Communication Cables Pin-Out 20
2.4 Communicating with the Printer ................................................................ 20
3. Parts List 21
3.1 Exploded View ............................................................................................. 21
3.2 Parts List ..................................................................................................... 22
4. Printer Disassembly 24
5. Mechanical Drawings 28
6. Printer Maintenance Instructions 31
7. Service & Support 34
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Figures
High Speed Video Lottery Thermal Printer
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FIGURE 1: HIGH SPEED VIDEO LOTTERY PRINTER 1
FIGURE 2: RESETTING PRINTER 3
FIGURE 3: PAPER FEED BUTTON 4
FIGURE 4: TOP VIEW LED POSITIONS 5
FIGURE 5: SPINDLE MOVEMENT 6
FIGURE 6: LOADING PAPER 7
FIGURE 7: LOCKING PAPER 8
FIGURE 8: INSERTING PAPER ZOOM 9
FIGURE 9: CLEARING PAPER JAM 10
FIGURE 10: SPINDLE CONFIGURATIONS 11
FIGURE 11: CONFIGURATION TICKET 12
FIGURE 12: PERFORMANCE REPORT 13
FIGURE 13: BOOT DIP SWITCH 16
FIGURE 13: CONNECTOR LAYOUT 17
FIGURE 14: EXPLODED VIEW 21
FIGURES 15 & 16: CIRCUIT BOARD COVER REMOVAL 24
FIGURES 17 & 18: MECH REMOVAL 25
FIGURE 19: DB9 SCREW LOCATION 26
FIGURE 20: MAIN BOARD SCREW LOCATION 26
FIGURE 21: MAIN BOARD SCREW LOCATION 27
FIGURE 22: MECHANICAL DIMENSIONS - FRONT VIEW 28
FIGURE 23: MECHANICAL DIMENSIONS - SIDE VIEW 29
FIGURE 24: MECHANICAL DIMENSIONS - TOP VIEW 30
FIGURES 25 & 26: PAPER GUIDE HOUSING 31
FIGURES 27 & 28: ROLLER ASSEMBLY 32
FIGURE 29: PAPER IN & TOP OF FORM SENSORS 33
FIGURE 30: PAPER LOW SENSOR 33
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Tables
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TABLE 1: SPECIFICATION 2
TABLE 2: TROUBLESHOOTING WITH STATUS LED 14
TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS 15
TABLE 4: PRINTER DOES NOT WORK 15
TABLE 4: BOOT SELECTOR FUNCTIONS 16
TABLE 4: CONNECTOR LAYOUT 17
TABLE 5: THERMAL PAPER DIMENSIONS 18
TABLE 7: ORDERING THERMAL PAPER 18
TABLE 8: POWER CORD PART NUMBER 19
TABLE 9: COMMUNICATION CABLES PART NUMBERS 19
TABLE 10: RS-232 DB9 FEMALE INTERFACE 20
TABLE 11: 4 PIN MOLEX POWER INTERFACE 20
TABLE 12: PARTS LIST 23
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1. About the Printer
1.1 Description of Printer
The Nanoptix High Speed Video Lottery thermal printer is extremely fast, quiet, and very
reliable. With thermal printing technology, there is no ribbon cassette to change, and
paper loading is extremely simple. The HSVL features drop in loading, allowing the printer
to be installed between two devices.
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Figure 1: High Speed Video Lottery Printer
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1.2 Options Available
There are several options available for the Nanoptix High Speed Video Lottery
thermal printer. Please call your representative for the most recent information at
1-888-983-3030 (Toll-free North America) or 1-506-384-3388 or by e-mail at
info@nanoptix.com.
1.3 General specifications
Print Method
Resolution
Paper Width
Max Roll Diameter
Operating Temperature
Storage Temperature
Operating Relative Humidity
Communication Interface Options
Memory/Firmware
Resident Character Sets
Integrated Bar Codes
Speed
Sensors
Human Interface
Dimensions
Weight
Direct Thermal
8 dot/mm (203 dpi)
65 mm, 80 mm and 82.5mm
150 mm
0° to 50° C
-30° C to +70° C
5% to 90% RH at 50C (non-condensing)
Serial & USB 2.0
64MBit SDRAM (upgradable to 256MBits)
16MBit Flash (upgradable to 64MBits
64KBit non-volatile FRAM memory
Arial Bold (6 sizes)
Note: Other Character sets can be programmed quickly
UPC-A, UPC-E, interleaved 2 of 5, 3 of 9,
Code 128, EAN 8, EAN 13.
Note: Other Bar Codes can be programmed quickly
Up to 250 mm/second
Paper in,
Paper in chute
Auto-feed paper loading, status LED, paper feed button
128 mm (W) x 142 mm (H) x 225 mm (L)
0.59 Kg
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Table 1: Specification
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1.4 Printer Controls
To reset Printer
For the High Speed Video Lottery thermal printer simply disconnect and reconnect the
printer’s power connector to reset the printer in case of a fault condition. Once the printer
is reconnected, the printer goes through a startup routine and resets itself.
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Figure 2: Resetting Printer
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Paper Feed Button
Use the Paper Feed Button to advance the paper.
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Figure 3: Paper Feed Button
4
High Speed Video Lottery Thermal Printer
Light Emitting Diode
The LED on the main controller board shows the printer status.
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Figure 4: Top View LED Positions
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1.5 Changing Paper
Caution: Do not attempt to operate the printer if it runs out of paper. The printer will report
paper out, but it may continue to accept data from the host computer. Because the printer
cannot print any transactions, the data will be lost.
1. Remove the used roll.
2. Tear off the end of the new roll so that the edge is loose. Turn the spindles until the
rollers are flush with the arms.
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Figure 5: Spindle Movement
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3. Place the new paper roll between the arms so that the spindle roller fits into the paper
rolls core.
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Figure 6: Loading Paper
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Caution: The paper must be unwound from the bottom of the roll – Figure 7. Otherwise,
the printer may not print or the paper may jam.
4. Move the spindle back into the original position, locking the paper roll in place.
Figure 7: Locking Paper
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5. Feed the paper between the metal tabs, once far enough, the paper in sensor will
activate and feed paper to a predetermined length.
& 4). The paper will advance and the paper will be cut, leaving a clean edge for the next
printed ticket.
Press the paper feed button (Figure 3
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Figure 8: Inserting Paper Zoom
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Note: In the event of a paper jam follow the steps below:
Owner’s Manual
Figure 9: Clearing Paper Jam
Pull up on the latch to open the door and remove obstruction.
Follow instructions on inserting the paper (Figure 6).
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1.6 Spindle Arm Configurations
The HSVL is known as the “Transformer” since it can be mounted in various positions.
The arms can be moved by loosening the mounting nuts using a 8mm wrench of ratchet.
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Figure 10: Spindle Configurations
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1.7 Testing the Printer
Run this test to check the printer. The test prints and cuts a resident configuration ticket
and a performance report. Verify these tickets to ensure unit is printing and operating
correctly.
To print these tickets, power-on the printer while pressing and holding the Paper Feed
Button (Figure 3) for approximately 3 seconds. The test tickets will be printed
approximately 5 seconds later.
Model: DSP-HPQ
Firmware: HSVL – 5.15B
Protocol: E-T88
COMMUNICATION
Interface: Serial
Baud Rate: 9600
Data Bits: 8
Parity: NONE
Handshaking: PRT+RTS
Print Mode: Line
Aux Port: Disabled
PRINT CONTROL
Print Method: No HPQ
Final Speed: 250 mm/sec
Black Bar Index: Disabled
No HPQ Burn Time: 400 us
Cutter PWM: 80 %
Motor Current: 3
PRINTER ENVIRONMENT CONDITIONS
Voltage: 24.4 Volts
Temperature: 20 Celsius
SYSTEM RESOURCES
FLASH: -Used: 0
-Free: 24576
MANUFACTURING INFORMATION
Printer ID:
Date Code:
A to D: 03ca, 01e4, 01e6, 03d0
STATUS:
*S| 0 |HSVL-1.38U|@|@|@|H|@|P | *
VL00000
YYYYMMDD
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Figure 11: Configuration Ticket
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Performance Report
Nanoptix HSVL Statistics
Printer ID: VL00000
Model: HIGH SPEED VL
Firmware: HSV-5.43D (0xC79F)
Power cycles: 246
Meters Printed: 5
Number of Cuts: 65
Jams: 0
Voltage errors: 0
Temp. errors: 0
TOF errors: 1
Drawer opened: 7
On time: 0002:01H:43M:36S
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Figure 12: Performance Report
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1.8 Troubleshooting the Printer
The printer is simple and generally trouble-free, but from time to time minor problems may
occur. Follow these procedures to determine the cause and resolution of any problems
the printer may be having. If the procedures in this section do not correct the problem,
contact a service representative.
Printer LED
Condition LED Status (Green) LED Status (Red)
Unit ready ON OFF
Unit is in Reset or Booting ON OFF
Unit in standby (powered off)
Paper Out OFF ON
Door Open Fast Blink ON
Paper Jam ON Fast Blink
Missing Black Index Mark ON Slow Blink
Temperature Error OFF Medium Blink
Voltage Error OFF Slow Blink
Print Head Error OFF Fast Blink
OFF OFF
Table 2: Troubleshooting With Status LED
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High Speed Video Lottery Thermal Printer
Printing Problems
Problem Possible Causes What to Do
Receipt does not come
out all the way.
Printer starts to print,
but stops while the
receipt is being printed.
Receipt is not cut.
Print is light or spotty.
Vertical column of ticket
is missing.
One side of receipt is
missing.
Paper is jammed. Press latch to open door, inspect the cutter,
and clear any jammed paper.
Paper is jammed. Press latch to open door, inspect the cutter,
and clear any jammed paper.
Paper is jammed. Press latch to open door, inspect the cutter,
and clear any jammed paper.
The printer is not configured
for a cutter.
Paper roll loaded
incorrectly.
Thermal printhead is
dirty.
This indicates a serious
problem with the printer
electronics.
This indicates a serious
problem with the printer
electronics.
Contact your authorized service representative.
Check that the paper is
loaded properly.
Use recommended
thermal receipt paper.
Contact your authorized
service representative.
Contact your authorized
service representative.
Owner’s Manual
Table 3: Troubleshooting Printing Problems
Printer Does Not Work
Problem
Printer Does Not
Function When Turned
On.
Possible Causes What to Do
Printer not plugged in.
Door not fully
closed.
Check that printer cables
are properly connected on both ends.
Check that the host or
power supply is switched on. Check Printer LED.
Close the door.
Table 4: Printer Does Not Work
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1.8 Printer Configuration
BOOT MODE SELECTOR DIP SWITCHES
To access the dip switch, remove plate that is covering the main board (see section 4).
Figure 13: Boot Dip Switch
DIP switch settings
1 – 2 – 3 – 4
OFF-OFF-OFF-ON
ON-ON-OFF-OFF
Table 5: Boot Selector Functions
Run mode (default setting)
Recovery mode (Corrupted firmware)
Function
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p
p
p
y
g
p
)
p
CONNECTION LAYOUT
High Speed Video Lottery Thermal Printer
Owner’s Manual
Figure 14: Connector Layout
Item Reference
Designator
A
B
C
D
E
F
G
H
I
J
K
L
M
J450 Cutter motor
J400 Feed motor
J451 Cutter home switch
J801 Platen o
J800 Ticket taken
J750 Pa
J700 Pa
J101 Batter
J301 Print head
J600 To
J850 Pa
J901 Bezel Illumination
J300 Thermal head
Table 6: Connector Layout
Function
en
er low
er in
Interface
round
of form (Index mark
er feed / LED
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2. Media and Supplies Guide
2.1 Thermal Paper Specifications
The printer requires qualified thermal paper with the following dimensions:
Paper roll width
Paper roll diameter (max)
Paper thickness (max)
Core Internal diameter (max)
Core Thickness (max)
Table 7: Thermal Paper Dimensions
82.5 mm ± 0.05 mm (3.25 in. ± 0.001 in.)
152.4 mm (6 in.)
155 micrormeters (6.1 mil)
25.4 mm (1 in.)
3.175 mm (1/8 in.)
The paper must not be attached to the core. If Top of Form Option is installed, paper with
a colored stripe at the end can be used to indicate that the paper is running low.
2.2 Ordering Thermal Paper
Manufacturer Numbers
Appleton Specialty Papers
825 E Wisconsin Avenue
P.O. Box 359
Appleton, WI 54912-0359
Kanzaki Specialty Papers
(USA)
1350 Main Street
Springfield, MA 01103
Table 8: Ordering Thermal Paper
Note: Contact your Nanoptix sales representative for more information from our toll free
line at 1-888-983-3030.
Tel: 920-734-9841
Toll-free: 800-922-1729
1.888.KANZAKI
Tel: 888-526-9254
Fax: 413-731-8864
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2.3 Ordering Miscellaneous Supplies
Ordering Power Supply and Power Cords
Please specify the Nanoptix part number when ordering power cords.
Part Number Part Description
102080-0000R Power Cord -North America
(standard C13 “square” inlet connector)
102080-0001R Power Cord -Continental Europe
(standard C13 “square” inlet connector)
210007-0601R 24V, 60W Power Supply (4 Pin Molex connector) GDS Standard
Table 9: Power Cord Part Number
Contact your Nanoptix sales representative for more information from our toll free line at
1-888-983-3030.
Ordering Communication Cables
Please specify the Nanoptix part number when ordering communication cables.
Part Number Part Description
102085-0002R Mini USB communication Cable 6ft.
102082-0000R RS232 cable DB9M to DB9F Straight Through.
Table 10: Communication Cables Part Numbers
Contact your Nanoptix sales representative for more information from our toll free line at
1-888-983-3030.
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Communication Cables Pin-Out
Your printer uses industry standard connections for Serial, USB and is therefore
compatible with standard printers and hosts on the market.
Please note that due to the power requirements of thermal printers, the unit will not
function with the USB cable alone. The power cord must be connected to the printer.
Several connector options are available depending on the interface card installed on the
back of the printer.
The table below details the connection pin-out for the RS-232 interface on the printer side.
Pin Signal Name Printer I/O Host I/O Printer Function
1 AUX_PWR 5V Output n/a
2 RS232_TXD Output Input Data transmit
3 RS232_RXD Input Output Data receive
4 No connect n/a n/a n/a
5 DGND Ground Ground Signal Ground/Aux Ground
6 No connect n/a n/a n/a
7 RS232_CTS Input Output Handshake
8 RS232_RTS Output Input Handshake
9 NC or PWR No connect No connect reserved
Aux Power (100mA)
Table 11: RS-232 DB9 Female Interface
The table below details the connection pin-out for the power supply interface on the
printer side. The Nanoptix power supply conforms to GDS Standards.
Pin Allocation
1 +12V
2 Ground
3 Ground
4 +24V
Table 12: 4 Pin Molex Power Interface
2.4 Communicating with the Printer
Over the years, Nanoptix has developed emulations for compatibility with the most
popular printers in the market. At the time of printing this manual, the following emulations
are available:
- TM88 / Nanoptix Command set (default from factory)
Please contact your sales representative if you require other emulations. If we do not
have the emulation you need, we can provide most emulation in a short timeframe. If you
are not required to emulate other printers, please ask your sales representative for the
latest Nanoptix Windows Driver or suggestions on which command will meet your
requirements.
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3. Parts List
3.1 Exploded View
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Owner’s Manual
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Figure 15: Exploded View
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3.2 Parts List
Item Lvl Qty Part Number Description
2 1 2.00 100029-3001R 4-40 Male Female Hex Spacers
3 1 1.00 100041-0167R Screw, M3x16, Pan Hd, St ZP
4 1 2.00 100041-0169R Screw, M3x25, Pan Hd, Cross,
5 1 7.00 100041-1163R Screw, SEMS, M3x5, Pan Hd,StZP
6 1 2.00 100041-1243R screws, M4X6, 0.7, cross, zinc
7 1 2.00 100050-0103R Nut, M3, Nylon Lock, St ZP 0.5
8 1 2.00 100050-0107R Nut, M6x1.0, Nylon Lock, St ZP
9 1 2.00 100051-0111R Washer, Flat, M6, 11.8OD,ST ZP
10 1 1.00 100069-1001R spring, torsion, 0.375lb/in, L
11 1 2.00 100069-2006R Spring, Compression
12 1 1.00 209008-0011P BAP,UMB5509,HSVL Printer
13 1 1.00 208026-0001R Paper in chute sensor - flex
14 1 1.00 210032-0001R HAP,Paperfeed,4JST-3JST,150mm
15 1 1.00 210032-0002R HAP,Paperfeed,4JST-3JST,265mm
16 1 1.00 210056-0002R HAP,Ground Wire, HSVL printer
17 1 1.00 210059-0001R HAP,SeikoTPH,UnivMB,HSVL
18 1 1.00 270022-0001R TPrintMech,640dots,24V,cutter
19 1 1.00 300115-0002R Plate, Connector, HSVL
20 1 1.00 310035-0001R Frame, HSVL
21 1 1.00 310036-0001R Cover, Main Board, HSVL
23 1 2.00 310037-0001R Arm, HSVL
24 1 2.00 310038-0001R Spindle, HSVL
25 1 1.00 310039-0001R Knob, Spindle, Right, HSVL
26 1 1.00 310039-0002R Knob, Spindle, Left, HSVL
27 1 2.00 310040-0001R Cover, Paper Low, HSVL
28 1 1.00 310041-0001R Mount, Mech, HSVL
29 1 1.00 310042-0001R Guide, Paper, 82.5mm, HSVL
31 1 1.00 310044-0001R Faceplate, HSVL
32 1 1.00 310045-0001R Clamp, Faceplate, HSVL
33 1 1.00 310046-0001R Latch, HSVL
34 1 1.00 310047-0001R Cover, Latch, HSVL
35 1 1.00 310048-0001R Holder, Main PCB, HSVL
37 1 7.00 340300-0306R Screw, Plastite 45, Met., M3X6
38 1 2.00 340520-0618R Screw, Hex Head, M6x18, St ZP
39 1 1.00 HSVL_PAPER_FEED HSVL, PCB, PAPER FEED
40 1 1.00 HSVL_PAPER_LOW HSVL, PCB, PAPER LOW
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Item Lvl Qty Part Number Description
Power Supplies (Nanoptix Approved)
1 1 210007-0601R Power Supply - w/ 4 pin receptacle
1 1 102080-0000R Power Cord - North American
I/O Cables
1 1 100390-0001R Cable, USB, A-B, 6 ft.
1 1 102082-0000R Serial DB9F to DB9M Straight Thro ugh
4 1 102805-0000R Serial DB9F to DB9M Null Modem
Bezels
1 1 1 310001-0001R Bezel Kit - short, w/green LED
1 1 1 310001-0002R Bezel Kit - short, w/blue LED
Thermal Print Head Cleaning supplies
1 1 103218-0000N Isopropyl Alcohol Pens (12/pkg, each)
1 1 103217-0000N Pre-saturated Cards (2.5" wide * 6" long, 25/pkg)
Note: each kit includes: Bezel, LED PCB, harness & 4
screws
Owner’s Manual
Table 13: Parts List
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4. Printer Disassembly
4.1 Removing the Mech. Assembly
1. Remove the power source from the printer before disassembly.
2. Remove the paper roll from the printer by following the steps in reverse outlined in
1.4 (Changing the paper)
3. Remove the two screws holding on the plastic plate covering the main board. Slide
the cover away from the mech. assembly.
Use ESD protection (such as a wrist strap)
anytime a PCB is exposed
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Figures 16 & 17: Circuit Board Cover Removal
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4. Remove the two screws holding on the cutter/roller mech. assembly to the printer
base. Lift the mech. assembly from the printer base.
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Figures 18 & 19: Mech Removal
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4.2 Access to the Main Board
1. Remove the power source from the printer before disassembly.
2. Remove the paper roll from the printer by following the steps in reverse outlined in 1.4
(Changing the paper)
3. Remove the two screws holding the DB9 serial connector located on the back of the
printer.
Figure 20: DB9 Screw Location
4. Remove the two screws holding on the plastic plate covering the main board. Slide the
cover away from the mech. assembly – see “Moving Mech. Assembly” step 3.
5. Disconnect harnesses, grounds, etc. Remove the last two screws holding the circuit
board to the printer base.
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Figure 21: Main Board Screw Location
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6. The paper feed button can be removed from the main board cover by feeding the wiring
between the notches and removing the screw.
Figure 22: Main Board Screw Location
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5. Mechanical Drawings
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Owner’s Manual
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Figure 23: Mechanical Dimensions - Front View
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Figure 24: Mechanical Dimensions - Side View
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High Speed Video Lottery Thermal Printer
Owner’s Manual
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Figure 25: Mechanical Dimensions - Top View
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High Speed Video Lottery Thermal Printer
Owner’s Manual
6. Printer Maintenance Instructions
Note: Under normal operating conditions, the minimum interval for cleaning the Nanoptix
HSVL printer is 3 months or 5km of paper printed, which ever is reached first. Do not
clean the head unit immediately after printing.
1. Unlatch the print mech. by pulling on the bottom green lever.
2. Lightly bring the paper guide housing down.
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Figures 26 & 27: Paper Guide Housing
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High Speed Video Lottery Thermal Printer
3. Unlatch the roller assembly by pushing up on the top green lever.
Owner’s Manual
4. Gently lift the roller assembly up. The thermal head can be cleaned with a cotton swab
and isopropyl alcohol. Wait until the alcohol dries before closing. The platen roller should
be cleaned with mild soap solution.
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Figures 28 & 29: Roller Assembly
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High Speed Video Lottery Thermal Printer
Owner’s Manual
5. The paper in sensor, labeled “1”, is located on the same platform as the
thermal head. The top of form sensor, labeled “2”, is located opposite the thermal
head platform. Both can be cleaned with a cotton swab and isopropyl alcohol.
Wait for the alcohol to dry before closing
Figure 30: Paper in & Top of Form Sensors
6. The paper low sensor is located in the HSVL arm spindle. Unload the paper roll
from the printer and gently clean the sensor with a cotton swab and isopropyl
alcohol.
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Figure 31: Paper Low Sensor
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High Speed Video Lottery Thermal Printer
Owner’s Manual
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