Nanjing Hanlong Technology UC862 User Manual

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UC862

Version:1.0.3.82

GIGABIT COLOR IP PHONE

support@h-tek.com

Hanlong Technology(Nanjing) Co., Ltd

86-25-84658050

www.h-tek.com

Notices Information

Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law. No parts of this document may be used or reproduced, transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology Co., LTD.

When this document is made available on

www.h-tek.com , hanlong Technology Co., LTD. gives

its right to download and print copies of this content only for private use as a user manual. No parts shall have th e right to alter, modify or use as commercial means without the express written permission of Nanjing Hanlong Technology Co., LTD.

Safety cautions

 To use the Phone follow the instructions in this manual.  To use the power adapter that delivered with the phone. Other power adapters may damage

the phone.

 The phone is only for indoor use. And also avoid in high humidity, water and some other

liquids.

 Do not use the phone during thunderstorms.  CE  FCC

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Cleaning

To clean the device, use an anti-static cloth. Please avoid clean ing liquids as they might damage the surface or internal electronics of the phone.

Notices Information

FCC Statement

Any Changes or modifications not expressly approved by the party responsible

for compliance

could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to

the following two conditions:

(1) This device may not cause harmful interference, and(2) this device must accept any

interference received, including

interference that may cause undesired operation.

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two

Table of Content

Notices Information ........................................................................................................................ 1

Copyright .................................................................................................................................. 1

Safety cautions .......................................................................................................................... 1

WEEE W arnin g ......................................................................................................................... 1

Cleaning .................................................................................................................................... 1

FCC Statement .......................................................................................................................... 2

Table of Content ............................................................................................................................. 3

Getting Started ................................................................................................................................ 7

Packing List .............................................................................................................................. 7

Phone Installation ...................................................................................................................... 9

1. Attach the Foot stand ..................................................................................................... 9

2. Connect the Handset and optional Headset ................................................................. 10

3. Connect the Network and Power ................................................................................. 10

Initialization ............................................................................................................................ 11

Status ....................................................................................................................................... 11

Registration ............................................................................................................................. 13

Idle Screen .............................................................................................................................. 15

Getting Familiar with Y our Phone............................................................................................... 16

Hardware Components Preview .............................................................................................. 16

Icon Preview ........................................................................................................................... 18

LED Instruction....................................................................................................................... 22

Power Indicator LED ...................................................................................................... 22

Line LED:(Line or Memory Key set as Line) ................................................................. 22

BLF or BLF List Key LED :( Line/Memory Key set as BLF) ........................................ 23

Shared Line Key LED :( Line/Memory Key set as Shared Line) ................................... 23

Other Key Led ................................................................................................................. 23

Info Key Instruction ................................................................................................................ 24

User Interface .......................................................................................................................... 25

Memory Key Function Overview ........................................................................................... 27

Basic Setting Configuration ........................................................................................................ 29

Web Login ............................................................................................................................... 29

Administrator Password .......................................................................................................... 30

Basic Network Setting ............................................................................................................ 31

WAN P ort ........................................................................................................................ 31

PC Port ............................................................................................................................ 34

Display Mode .......................................................................................................................... 36

Language ................................................................................................................................. 37

me and Date ......................................................................................................................... 39

Ring T one ................................................................................................................................ 42

Volume .................................................................................................................................... 45

Wallpaper ................................................................................................................................ 47

Table of Content

Screen Saver ............................................................................................................................ 48

LED Status Setting .................................................................................................................. 51

Backlight ................................................................................................................................. 51

Contact Management .............................................................................................................. 51

Local Directory ....................................................................................................................... 52

Remote Phonebook ................................................................................................................. 57

Call History ............................................................................................................................. 58

LDAP Phonebook ................................................................................................................... 61

Broadsoft Phonebook .............................................................................................................. 63

Call log .................................................................................................................................... 64

Other features settings ................................................................................................................ 65

Dial Plan .................................................................................................................................. 65

Emergency Call ....................................................................................................................... 66

LED Status Setting .................................................................................................................. 67

Action URL ............................................................................................................................. 68

Softkey Layout ........................................................................................................................ 68

Programmable Key ................................................................................................................. 70

Ext Key ................................................................................................................................... 70

Basic Call Features ...................................................................................................................... 71

Place a Call ............................................................................................................................. 71

End a Call ................................................................................................................................ 73

Redial a Call ............................................................................................................................ 73

Receive a Call ......................................................................................................................... 73

Incoming Call Show Mode ..................................................................................................... 74

Auto Answer ........................................................................................................................... 75

Call Hold ................................................................................................................................. 76

Call Transfer ............................................................................................................................ 76

Call Conference....................................................................................................................... 79

Call Forward ........................................................................................................................... 81

Call Return .............................................................................................................................. 85

Call Waiting Tone .................................................................................................................... 86

Hid

e Caller ID ......................................................................................................................... 87

Reject Anonymous .................................................................................................................. 88

Call Mute ................................................................................................................................ 89

DND ........................................................................................................................................ 90

Key as Send ............................................................................................................................. 90

No Key Entry Timeout ............................................................................................................ 91

Keypad Lock ........................................................................................................................... 92

Hot Line .................................................................................................................................. 93

Function Key Features Set tings ................................................................................................. 95

Line ......................................................................................................................................... 95

Speed Dial ............................................................................................................................... 95

BLF ......................................................................................................................................... 96

BLF List .................................................................................................................................. 98

Voice Message ....................................................................................................................... 100

Table of Content

Direct Pickup ........................................................................................................................ 101

Group Pickup ........................................................................................................................ 102

Call Park ................................................................................................................................ 103

Intercom ................................................................................................................................ 104

DTMF ................................................................................................................................... 106

Prefix ..................................................................................................................................... 107

Local Group .......................................................................................................................... 108

XML Group ........................................................................................................................... 109

LDAP .................................................................................................................................... 110

XML Browser ....................................................................................................................... 111

Broadsoft Group .................................................................................................................... 112

Conference ............................................................................................................................ 113

Forward ................................................................................................................................. 113

Transfer ................................................................................................................................. 114

Hold....................................................................................................................................... 115

Group Listening .................................................................................................................... 116

DND ...................................................................................................................................... 116

Redial .................................................................................................................................... 117

SMS....................................................................................................................................... 117

Send SMS ...................................................................................................................... 117

Set SMS Memory Key .................................................................................................. 118

Record ................................................................................................................................... 119

URL Record .......................................................................................................................... 120

Paging ................................................................................................................................... 121

Shared Line ........................................................................................................................... 121

Public Hold ........................................................................................................................... 122

Private Hold .......................................................................................................................... 123

Share line .............................................................................................................................. 124

Hot Desking .......................................................................................................................... 125

ACD (Pending) ..................................................................................................................... 127

Zero T ouch ............................................................................................................................

128

Upgrade ....................................................................................................................................... 129

Factory Reset ........................................................................................................................ 129

Pcap Feature .......................................................................................................................... 129

Syst em Log ........................................................................................................................... 130

Upgrade ................................................................................................................................. 130

Configuration File ................................................................................................................. 132

Troubleshooting .......................................................................................................................... 134

Why is the phone LCD screen blank? ................................................................................... 134

Why does the phone display "Network Unavailable"? ......................................................... 134

Why can’t I get a dial tone? .................................................................................................. 134

Where to set the tone? ........................................................................................................... 134

How to download XML Configuration? ............................................................................... 135

How to Import Trusted CA certificate? ................................................................................. 135

How to Import Server CA certificate? .................................................................................. 136

Table of Content

How to use Vlan? .................................................................................................................. 136

How to use LLDP? ................................................................................................................ 136

How to Set LCD and Web GUI： ......................................................................................... 136

How to Upgrade via FTP? .................................................................................................... 137

How to make Ringtone? ........................................................................................................ 137

How to use Open VPN? ........................................................................................................ 137

Provisioning Guide on Free PBX:......................................................................................... 137

Failover Notes ....................................................................................................................... 137

How to Upload Wallpaper? ................................................................................................... 137

How to Use Auto Provision Phoneb ook ? .............................................................................. 137

All Documents ...................................................................................................................... 137

Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:

1. The phone device

2. The footstand

3. Handset

Getting Started

4. Headset cord

5. Power adapter

6. Ethernet cable

Getting Started

7. Quick installation reference

Phone Installation

1. Attach the Foot stand

Getting Started

2. Connect the Handset and optional Headset

3. Connect the Network and Power

Getting Started

Initialization

After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"

And then show “Initializing “during the initialization.

By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

Status

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status

Getting Started

of accounts)

To view the phone status via phone interface:

1. Press Menu →Status →InformationNetwork/ Account

2. Press Menu →Status →Network

3. Press Menu →Status →Account

Getting Started

To view the phone status via Web interface:

View the information of V ersion, Account and Network.

Registration

To register via phone interface:

Getting Started

1. Press Menu SettingAdvanced setting (default password:admin)Accounts

2. Select the desired account

3. Select Enable for Account active

4. Filled the SIP Server

5. Filled the Failover SIP server if need (Optional)

6. Filled the Outbound Proxy (Optional)

7. Filled the SIP User ID, Authenticate ID

8. Filled the password, Name (shown on LCD) and Ringtone.

9. Press Save to save the configuration.

To register via web interface:

1. Login webpage and Click AccountBasic

2. Select the desired Account

3. Select Y es for Account Active

4. Filled the Primary SIP SERVER and other account information

5. Click

to save the configuration.

Getting Started

Note:

1. All fields with * must be filled. If changed, it requires a phone restart.

2. Account Status says the account registered successfully or not.

When change the account information via phone, it will show Restart note when back to

idle page.

Idle Screen

Getting Familiar with Your Phone

Name Description

1. Date&Time

It shows the phone’s time & date

. For Date&time setting, see

Time&Date

2. Notice It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to

Memo ry Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are “History”, “Directory”, “DND” and “Menu”. More to see

Programmable Key

5. Default Account

This shows the current use account. User can use to change the default use account.

6. W all paper

This shows the backgrounds picture. You can also change it. For more information you can refer to Wallpaper.

Getting Familiar with Your Phone

Hardware Components Preview

Getting Familiar with Your Phone

Item Description

LCD screen

To Presentation

all information about the date& time, accounts,

soft keys, messages, calls and other some information.

Power Indicator LED To indicate the power status

Line keys

The phone supported up to 4 accounts

1. Steady green: idle interface, during a call..

2. Blink red: a call incoming

Soft keys Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.

Up arrow key: To move up of the selection shows on the screen.

Right arrow key: To move right of the selection shows on the screen.

Left arrow key: To move left of the selection shows on the screen.

Down arrow key: To move down of the selection shows on the screen.

1. To return to idle screen.

2. To cancel the information or call on the screen.

Mute key

1. To mute the voice during the call (green light).

2. To un-mute the call.

Conference

To place a conference call

Memory Keys

To be configured as different function as:

1. Line

2. Speed Dial

3. BLF

4. BLF List

5. Voice mail

6. Direct Pickup

7. Group Pickup

8. Call Park

9. Intercom

10. DTMF

11. Prefix

12. Hold

13. Conference

Getting Familiar with Your Phone

14. DND

15. Redial

16. Transfer

17. SMS

18. Hot -desking

19. Call Return

20. Paging

21. Record

22. Shared Line

The LED lights status when set as Shared line: Stay green: Idle Stay red: Busy Blinked green: Ring Back Blinked red: A call incoming Steady orange: During a call Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number. To act as send key.

Volume

To decrease the volume.

To increase the volume.

Hold

To hold or to resume a call during a conversation.

Information

To show the accounts status and some other relevant information. More refer to Info key instruction.

Transfer

To transfer a call to a third party. To enable or disable Forward feature during the idle page.

Alphanumeric keypad To enter the phone numbers, letters and so on.

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

Icon Preview

Icon Description

Getting Familiar with Your Phone

Network available

Network down

Line(Registered succeed)

Line (Unregistered)

Line(Ringing)

Speed Dial

BLF

BLF(Ringing)

BLF(Talking)

Speakerphone mode

Handset mode

Headset mode

Voice messages

Getting Familiar with Your Phone

Text message

Mute

Do Not Disturb

Volume is 0

SRTP

Hold

Dialed calls

Received calls

Missed calls

Forward calls

Conference

Keypad locked

Keypad unlocked

Pick up

Getting Familiar with Your Phone

Call Park

Intercom/Paging

DTMF

Prefix

XML Group

Local Group

XML Browser

LDAP

Broadsoft Group

Conference

Forward

Transfer

Hold

Line on Hold

DND

Redial

Call Return

Getting Familiar with Your Phone

LED Instruction

This part mainly instructs th e LED sta tus. Th e Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to:

LED Status Setting

Power Indicator LED

Line LED:(Line or Memory Key set as Line)

SMS

Record

Recording

Group Listening

Shared Line

Other Functions

LED Status Description

Blinked green Ringing or have missed call

Steady Green Idle status(Power on)

Off Powered off.

LED Status Description

Steady Green Hold

Getting Familiar with Your Phone

BLF or BLF List Key LED :( Line/Memory Key set as BLF)

LED Status Description

Steady Green Idle status for the monitored line

Steady Red The monitored line is calling or during a call

Blinked red The monitored line is ringing.

Off All other unknown status

Shared Line Key LED :( Line/Memory Key set as Shared Line)

Other Key Led

Steady Green Offhook or during a conversation.

Blinked red Ringing.

Off Idle staus

LED Status Description

Stay green Idle status

Stay red The line is busy

Blinked green Ring Back, Private hold

Blinked red The line is ringing

Steady orange During a Call

Blinked orange Public Hold

Off Unregistered

Key Description

Headset Key

When use in headset mode, the led is steady green or the LED is off.

Getting Familiar with Your Phone

Info Key Instruction

Info Key plays many roles in this phone:

1. Quick get the Information page.

2. Get the full information of the item with

. When the item with , it means the

information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options.

3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.

Message Key

Blinked green when there is new messages

or the LED is off.

Mute Key

Red when the mute the call, or the LED is

off.

Getting Familiar with Your Phone

4. Get all other parties information during a conference.

User Interface

There are two ways to customize specific configurations on your IP phone:

  The user interface on the IP phone   The user interface in a web browser on your PC

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.

Phone Interface Overview

Getting Familiar with Your Phone

Option

Status

Model IP

MAC

Firmware Hardware

Network

Account

Device Cert Language

Features

Call Forward Function Key(Line and Memory key setting)

More Key see

Memory Key O ve r vie w

Key as Send Hot Line

Anonymous Call

DND History Setting

Basic Settings

Language Time & Date Time & Date Format DHCP Time Ring tone

Advanced Settings

Account Network Factory Reset Auto provision

Directory Add, view and delete

History View and delete

Message Voice Mail set and View. Text Message view and set.

Display

Display Mode Wallpaper Screensaver

Others

Factory Function System Restart Device Reboot Pcap Feature

Getting Familiar with Your Phone

Memory Key Function Overview

Line

Speed Dial

BLF

BLF List

Voice Mail

Direct Pick Up

Group Pick Up

Call Park

Intercom

DTMF

Prefix

Local Group

XML group

LDAP

XML Browser

Broadsoft group

Conference

Forward

Getting Familiar with Your Phone

Transfer

Hold

Group Listening

DND

Redial

Call Return

SMS

Record

URL Record

Paging

Shared Line

Public Hold

Private Hold

Basic Set ting Configuration

Basic Setting Configuration

This part will mainly introduce the basic configuration as the Time, Language, and Volum e…

Web Login

1. Get the IP address: Press Menu →Status →Information.

2. Input the IP Address in the web browser.

3. Input the user name (default is admin), password (default is admin).

4. Login successfully.

Basic Set ting Configuration

Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.

Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin

To change to password via Phone Interface

1. Press Menu → setting → Advanced settings → password (default admin) →Phone

Setting → Set Password

2. Enter the current PWD (password), new password and confirm the new password.

3. Press save soft key or

to save the new password.

To change to password via Web Interface

1. Management → Password

2. Fill the value

3. Click

to save the configuration.

Basic Set ting Configuration

Note:

When you use the web interface: user name: admin password: admin(default)

Basic Network Setting

Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually. When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.

WAN Port

To configure a static IP address via phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort

Static mode.

2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS)

in the corresponding fields.

Basic Set ting Configuration

3. Click Save and restart the phone.

Press the Save soft key to accept the change or the Cancel soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password.

To configure PPPoE via phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort

PPPoE mode.

2. Enter the User ID and password

3. Click Save and restart the phone.

Basic Set ting Configuration

To configure DHCP via phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkWAN Port

DHCP mode.

2. Click Save and restart the phone.

To configure Network via web interface:

1. Click NetworkBasic

2. Select the desired Type: DHCP, Static or PPPoE

3. Filled the necessary information.

4. Click the SaveSet and restart the phone.

Basic Set ting Configuration

Note:

Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

PC Port

Three modes for PC port: bridge, connect to Expansion Module and router.

To configure PC Bridge via Phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Bridge

mode.

2. Click Save

3. Back to Idle interface and Click the OK button, then the phone will reboot.

To configure PC router via Phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Router

mode.

Basic Set ting Configuration

2. Enter the IP, Netmask and DHCP server

3. Click Save

4. Back to Idle interface and Click the OK button, then the phone will reboot

To configure PC Connect to Expansion Module via Phone interface:

1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port 

Connect to Expansion Module.

2. Enter the IP, Netmask and DHCP server

3. Click Save

4. Back to Idle interface and Click the OK button, then the phone will reboot

To configure Bridge via web interface:

1. Click NetworkBasic

2. Select

3. Click

and the phone will reboot automatically

To configure Router via web interface:

1. Click NetworkBasic

2. Select As Router

3. Fill the IP address and other necessary information.

4. Click

and the phone will reboot automatically

Basic Set ting Configuration

To configure PC Connect to Expansion Module via web interface:

1. Click NetworkBasic

2. Select As Connect to Expansion Module

3. Click

and the phone will reboot automatically

Display Mode

This phone support two Display mode: Text and Icon.

Icon Mode: all Items are shown same as the main with Icon. Text Mode: Only the 8 main item shown as Icon, and others all text description.

To Configure Display mode via phone interface:

Basic Set ting Configuration

1. Press Menu DisplayDisplay Mode

2. Select Text or Icon

3. Press Save soft key to save the configuration.

To Configure Display mode vi a web interfac e:

1. Login web interface, and click Setting Preference

2. Select Icon Mode or Text Mode for the Display mode

3. Click

to save the configuration.

Language

The default Phone interface language is English.

To change the language via Phone interface

1. Press Menu → Setting → Basic Settings → Language.

Basic Set ting Configuration

2. Press

or Save soft key to save the configuration.

To change the language via Web Interface

1. Setting → Preference →Web Language

2. Select the necessary one.

3. Press

to save the configuration.

Basic Set ting Configuration

Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.

Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.

To configure the time and Date by SNTP setting via phone interface

1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings

2. Press

or , or to change the Time zone.

3. Fill the NTP server1, NTP Server2, and Daylight Saving.

4. Press

or Save soft key to save the configuration.

Note:

Press , all zone will

show on the display, select the one you want and press save or

confirm key to save the configuration.

To configure time and date manually via phone interface

1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings

2. Press

and or change the right time, or you can input the right time.

Basic Set ting Configuration

3. Press or Save soft key to save the configuration.

To configure the Time & Date Format via phone interface

1. To press Menu → Setting → Basic setting → Time & Date Format

2. Press

and or press to change between 12 Hour or 24 Hour.

3. Press

and or press to change among Y-M-D(year-month-day),

M-D-Y(month-day-year), D-M-Y(day-month-year).

4. Press

or Save soft key to save the configuration.

To configure the DHCP time via phone interface

1. To press Menu → Setting → Basic setting → DHCP time

2. Press

and or press to change between Disable and Enable.

Basic Set ting Configuration

3. Press or Save soft key to save the configuration.

To configure the NTP Server by web interface

1. Login

2. Setting → Date &Time →NTP Server

3. Fill the value in the blank.

To change the Time Zone and Date Display Format via web interface

1. Setting → Date &Time

2. Select the necessary one.

Basic Set ting Configuration

3. Press

to save the configuration.

Note: If the IP Phone cannot obta

in the time and date from the Simple Network Time Protocol

(SNTP) server, please contact your system administrator for more information.

Ring Tone

You can adjust the type and volume of the ring tone.

To adjust the Ring Tone Type via Phone interface:

1. Press Menu → Setting → Basic Settings → Ring Tone.

2. Press

and to select the aimed one.

3. Press

or Save soft key to save the configuration.

Basic Set ting Configuration

To adjust the Ring Tone Type via Web Interface

1. Setting → Preference → Ring Tone

2. Select the wanted one

3. Click

to save the configuration.

To configure Distinctive Ring Tone via Phone Interface

1. Press Directory

2. Select the target contact

3. Press Detail soft key to edit the contact.

4. Press

and to select the wanted Ring Tone for the contact

Basic Set ting Configuration

5. Press Save soft key to save the contact.

To configure Distinctive Ring Tone via Web Interface

1. Directory → Directory → Contact

2. Choose the Ring Tone you want to use.

3. Click

→ to save the configuration.

Basic Set ting Configuration

Click Ring tone for more information.

Volume

You can adjust the volume for the phone by the volume keys: and .

To adjust the Ring tone volume via phone interface:

1. Option 1: To press

and on the idle page

Basic Set ting Configuration

2. Option 2: To press and during the call is ringing.

To adjust the handset volume via phone interface:

To press

and during a call in handset mode.

To adjust the headset volume via phone interface:

To press

and during a call in headset mode.

To adjust the speaker Volume via phone interface:

To press

and during a call in speaker mode.

Basic Set ting Configuration

Wallpaper

To change the preferred one picture for you by the following steps:

To change the wallpaper via phone interface:

1. To press Menu → Display → wallpaper

2. Press

and or press Switch soft key to display the different pictures.

3. Press

or Save soft key to save the selected picture as the wallpaper.

To change the wallpaper via web interface:

1. Click SettingPreference

2. Select the desired wallpaper picture to upload.

Basic Set ting Configuration

3. Click

to save the setting.

To delete the wallpaper via web interface:

1. Click SettingPreference

2. Select the desired wallpaper to delete.

3. Click

to save the setting.

Note:

System wallpaper(Wallpaper1-Wallpaper6) can not be deleted!!!

Screen Saver

There are three types of screen saver: Time & Logo, Photo Switch and Photo.

Time & Logo: when the screensaver works, it will show Time and logo in turns. Photo Switch: all screensaver pictures display one by one. Phone: Only the select phone display as screensaver. Text logo: It works with the Time & Logo, when enter the value, it will display the time and the

entered value in turns.

To enable screen saver via Phone interface:

1. To press Menu → Display → Screensaver...

2. Press

and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30

minute.

3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo

Basic Set ting Configuration

4. Press or Save soft key to save the selected configuration.

To disable screen saver via Phone interface

1. To press Menu → Display → Screensaver...

2. Press

and or press Switch soft key to Choose the Time-out as off.

3. Press

or Save soft key to save the selected configuration.

To upload screen saver via Web interface:

1. Setting → Preference

2. Choose the picture wanted to use as screen saver

3. Click

to save the upload picture

Basic Set ting Configuration

To delete upload screen saver phone via Web interface:

1. Setting → Preference

2. Select the photo that to delete.

3. Click Delete to delete the photo.

Note:

System Screen Photo(ScreenSaver1-ScreenSaver3) can not be deleted!!!

To custom text logo via web interface:

1. Click SettingPreference.

2. choose the Time-out as 1 min or 2/5/10/30 minute.

3. Enter the desired value in the Text Logo field.

4. Click Saveset to save the configuration.

To wake up screen saver via Web interface:

1. Setting → Preference

2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

Basic Set ting Configuration

Note:

1. The upload Photo size should be less than 2M bytes, name length should be less than 48,

and the File name should be letters, numbers or underline '_' and photo number should be less than 9.

2. The default screensaver photos can not be deleted.

LED Status Setting

Backlight

To set Backlight via web interface:

1. Click settingPreference

2. Enter the time for Backlight time (In seconds).

3. Click

to save the configuration.

The default is 0, which means Backlight is always on.

Contact Management

This section provides the operating instructions for managing contacts. The topics include:

Basic Setti ng Configuration

 Local Directory  Blacklist  Remote Phonebook  Call History  LDAP  BroadSoft Phonebook  CallLog

Local Directory

In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.

A. To add contacts list into local directory

To add contacts manually via phone interface

1. Press Menu → Directory → Local Directory

2. Press Add soft key.

3. Enter the necessary information as Name, Phone number…

4. Press save soft key or

to add the contacts successfully.

To add contacts from history via phone interface:

1. Press History soft key or press Menu → History → Local history

2. Press

and to select the targeted one. (Press and switched among the All

Basic Set ting Configuration

calls, Dialed calls, Received calls, Missed Calls and Forward Calls).

3. Press Option soft key → Add to Contacts

4. Edit the necessary information as Name, Phone number…

5. Press save soft key or

to add the contacts successfully.

To add contacts via web interface:

1. Click DirectoryDirectory

2. Enter the name, number and some other information.

3. Press

and then press button.

Basic Set ting Configuration

B: To add contacts into blacklist

To add blacklist manually via phone interface:

1. Press Menu → Directory → Blacklist

2. Press Add soft key.

3. Enter the necessary information as Name, Phone number…

4. Press save soft key or

to add the contacts successfully.

To add blacklist from history via phone interface:

1. Press History soft key or press Menu → History → Local history

2. Press

and to select the targeted one.

3. Press Option soft key → Add to Blacklist

4. Edit the necessary information as Name, Phone number…

5. Press save soft key or

to add successfully.

Basic Set ting Configuration

Upload Contacts photo via web interface:

1. Click Directory and select the desired contact.

2. Click Choose file to select the photo for the contact

3. Click

to upload the photo.

When you place a call from the contact, the phone idle screen will show the contact photo.

Basic Set ting Configuration

Note: The format of the photo supported is jpg or bmp, and the size should be less than 128 *128

To import or export the contact list

You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web interface.

To import an XML file of contact list via web interface:

1. Click on Directory

2. Click Browse to select a contact list file (file format must be .xml) from your local system.

3. Click Import XML to import the contact list.

To export an XML file of contact list via web interface:

1. Click on Directory

2. Click Export XML to import the contact list.

To import a CSV file of contact list via web interface:

1. Click on Directory

2. Click Browse to select a contact list file (file format must be .csv) from your local system.

3. Click Import Csv to import the contact list.

To export a CSV file of contact list via web interface:

Basic Set ting Configuration

1. Click on Directory

2. Click Export Csv to import the contact list.

Note:

If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.

Remote Phonebook

To set Remote PhoneBook via web interface:

1. Login the webpage and click DirectoryRemote Phone Book

2. Fill the path of the remote file in the Phone Book URL field.

For example,

http://192.168.0.240/Phonebook/Phonebook.xml

3. Fill the Name and then click

to save the configuration.

To check the contacts via phone interface:

Press DirectoryLeft ButtonLeft Button, and then you can see the item you set, press enter you will find the detail.

Basic Set ting Configuration

For More detail, please refer to: Remote Phonebook on www.h-tek.com .

Note:

Every remote contact only support 1000 contacts.

Call History

This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.

To enable the history record feature via phone interface:

1. Press MenuFeatureHistory Setting

2. Press

and or Switch soft key to enable History record.

3. Press Save soft key to save the configuration.

To check the call history via phone interface:

1. Press the History soft key. The LCD screen displays All Calls list.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed

Calls and Forwarded Calls.

3. Press to select the desired entry.

4. Press the Option soft key, and then select Det ail from the prompt list.

5. The detailed information of the entry appears on the LCD screen.

Basic Set ting Configuration

To delete an entry from the call history list via phone interface:

1. Press the History soft key.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls

and Forwarded Calls.

3. Press UP or DOWN key to select the desired entry.

4. Press the Delete soft key.

To delete all entries from the call history list via phone interface:

1. Press the History soft key.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls

and Forwarded Calls.

3. Press the Option soft key, and then select Delete All from the prompt list.

4. Press the OK soft key.

5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.

To check the call history via web interface:

1. Click Directory Call History

2. Click Dialed List, Missed List, Rece ived List, Forwarded List then you can see the history

list.

Basic Set ting Configuration

To Dial a call from Call History via web interface:

1. Click DirectoryCall History

2. Select the desired history item, and click Tel Number.

3. Then the call is dialed on phone.

To Dial a call from Call History via phone interface:

1. Press History soft key or press Menu → History → Local history

2. Press

and to select the targeted one.

3. Press the Send soft key, or

, or , or the corresponding line key.

Basic Setti ng Configuration

LDAP Phonebook

When use the LDAP feature, you can get the LDAP Phonebook directly.

To configure LDAP via web interface:

1. Login webpage and click DirectoryLDAP

2. Filled the LDAP Name Filter: a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in

the filter stands for the entering string used as the prefix of the filter condition.

b) For example (cn=%), when the name prefix of the cn of the contact record matches the

search criteria, the record will be displayed on the IP PHONE LCD.

3. Filled LDAP Number Filter: This This parameter specifies the number attributes for LDAP searching.

4. Filled Server Address: Fill the domain name or IP address of the LDAP Server. For example: 192.168.0.124

5. Port(the port of the LDAP Serve) Base, User Name, Password

6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP

server.

7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.

8. Filled the relative value and then click save button the save the settings.

Following is the example screenshot for the configuration.

Basic Set ting Configuration

To Configure LDAP Key

To configure LDAP Key via web interface:

1. Click Function KeyMemory Key choose Memory Key 1(for example)

2. Select LDAP in the Type field.

3. Click Saveset to save the configuration.

To Configure LDAP Key via phone interface:

Basic Set ting Configuration

1. Press MenuFeatureFunction KeysMemory Keys as Function KeysMemory Key 1

2. Select LDAP in the Type field

3. Press save or OK key to save the configuration.

When press the LDAP Key the LCD will display as following:

For More detail, please refer to

LDAP No te s on www.h-tek.com

Broadsoft Phonebook

You can access the BroadSoft directory through your phone. You can add local contacts from the BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts. Contact your system administrator for the access URL of the BroadSoft directory.

T o Configure Broadsoft via web interface:

1. To click DirectoryBroadsoft

2. Select the desired Broadsoft Item

3. Enter the Display name

4. Enter the Server, port, User and password

5. Click

to save the configuration.

Basic Set ting Configuration

Call log

You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers in the following lists: missed, received, and placed. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts. Contact your system administrator for the access URL of the BroadSoft call log.

T o Configure Call log via web interface:

1. To click DirectoryCall log

2. Select the desired Call log Item

3. Enter the Display name

4. Enter the Server, port, User and password

5. Click

to save the configuration.

Other features settings

Dial Plan

Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:

1,2,3,4,5,6,7,8,9,0,*,#

Grammer Description

x any digit from 0-9;

xx+ at least 2 digit number;

^ exclude;

, hear dial tone;

[3-5] any digit of 3, 4, or 5;

[147] any digit 1, 4, or 7;

<2=011> replace digit 2 with 011 when dialing.

To configure dial plan via web interface:

1. Click Account—Advanced—Dial Plan.

2. Filled the value in dial plan field.

Other features settings

3. Click SaveSet to save the configuration.

Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan on

www.h-tek.com

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services. You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.

To configure emergency call via web interface:

1. Click SettingFeaturesPhone Lock

2. Enter the emergency services number(e.g.110,119,120) in the Emergency field,

Other features settings

3. Click SaveSet to save the configuration.

LED Status Setting

The LED Status setting mainly defines the power indicator LED.

To configure LED Status via web interface:

1. Click SettingPreference

2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message

Status.

3. Click

for the setting.

For the LED status description, see: LED Instruction

Power Indicator LED

Other features settings

Action URL

To configure action url via web interface:

1. Click SettingAction URL

2. Filled the needed value in the necessary blank.

3. Click

to save the setting.

Click

Action URL for more how to use, or check on www.h-tek.com

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.

Other features settings

To configure Soft key via web interface:

4. Click SettingSoftkey Layout

5. Select Enable for Custom Softkey

6. Select call States.

7. Select the feature form the disable key to enable key field by

Disable to Enable field. Delete the Enable, and it will back to Disable field.

8. Click

or to change to position or each feature.

9. Click

to save the configuration.

Note:

1. When the

re more than 5 items in the Enable field, the last softkey will display More, and

last two item will show in the next page softkey, you can check by press more.

Other features settings

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.

To configure Programmable Key via web interface:

1. Click Function KeysProgrammable Keys

2. Select the desired Key to set.

3. Click

to save the setting.

4. By clicking

, all setting of the keys will be back to default.

Ext Key

It only works when there is expansion module connected with the phone. For Ext Key configuration, please refer to:

UC40 User manual.

Basic Call Features

Place a Call

There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.

To place a call by Handset

1. Pick up the handset, or press a line key and dial the necessary number.

2. Press

or or press the send softkey, then the call is sending.

To place a call by Headset:

1. Press the

( light is Green),

2. Enter the desired number.

3. Press

or , or press the Send softkey, then the call is sending.

Using headset to place and answer calls for all time

1. Click webpage Setting Preference

2. HeadSet Priority Enable

3. Ring Device For HeadSet User Headset

4. Press

Basic Call Features

Placing a call by hands-free speakerphone

1. Press the

, or press the Line key, then you can hear the dial tone.

2. Press the number.

3. Press or press the Send soft key, then the call is sending.

To place a call by call history or Directory via phone interface.

1. Press the History soft key (On the idle page) or Menu → History /Directory

2. Press

and to select the targeted one.

3. Press the Send soft key, or

, or , or the corresponding line key, then the call is

sending.

Note:

1. The key is set to be a send key.

For more information, refer to the Key as Send on

page

2. During the call, you can also change among Headset, Handset or Free-speaker mode.

Making two calls with one line and one account

1. Press a line key and dial one phone number, then make a call.

Basic Call Features

2. Press the corresponding line key

3. Dial another phone number,

4. Press the Send soft key, or

, then make the second call.

End a Call

Here shows to end a call during three modes:

To end a call by Handset Press the Cancel soft key or hang up the handset, or press

To end a call under Headset Mode

Press the Cancel soft key or press

, or press .

To end a call under hands-free speakerphone Mode Press the Cancel soft key or press

, or press .

Note:

1. During the conference, to end the call is same as mentioned above.

Redial a Call

1. To redial the last placed call from the IP Phone

2. Press

directly when LCD is on the idle interface.

Receive a Call

There are three ways to receive a call when the phone is ringing:

To receive a call by handset

Pick up the handset the conversation is built.

To receive a call by headset

Press

and now the conversation is built.

Basic Call Features

To receive a call by hands-free speaker

1. Option 1: Press

directly.

2. Option 2: Press Answer soft key.

3. Option 3: Press the Line key (flashes red).

Moreover, some other action can be done by soft key when the call is coming.

1. To press the Reject soft key to reject the call. Or press

to reject the current call.

2. To press Forward to forward to another phone.

3. To press Silence soft key, and then the call will keep silent, no ring tone display.

Incoming Call Show Mode

There are two incoming call show modes for this phone:

1. name and number of the contacts

2. name and number of the incoming call and the account which is connecting

To set incoming call show mode via web interface:

1. Click setting preference

2. Select the desire mode for the incoming call show mode

3. Click

to save the setting.

Basic Call Features

Auto A ns wer

Enable auto answer feature, you will answer all incoming call automatically.

T o enable Auto Answer via Web interface

1. T o Click Account → Advanced

2. To choose Yes for the Auto Answer.

3. To click Saveset to save the configuration.

T o Disable Auto Answer via Webpage

1. T o Click Account → Advanced

2. To choose No for the Auto Answer.

3. To click Saveset to save the configuration.

Basic Call Features

Call Hold

When use hold feature, the Hold icon will show on the display.

To make a call on hold during three modes:

To hold a call under handset mode:

1. Press Hold soft key or

to hold the current call.

2. Press Resume soft key or

to resume the call on hold.

To hold a call under headset mode:

1. Press Hold soft key or

to hold the current call.

2. Press Resume soft key or

to resume the call on hold.

To hold a call during the speaker mode:

1. Press Hold soft key or

to hold the current call.

2. Press Resume soft key or

to resume the call on hold.

Call Transfer

This phone supports blind, attended and Semi-Attended Transfer.

Blind T ransfer

Basic Call Features

When you use this feature, you can transfer

1. Press or Transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfers to.

3. Press

, and now the blind transfer completed.

NOTE: The “Enable Call Feature” must be configured to “Yes” to enable this feature (AccountAdvanced).

Attended T ransfer

When you use this feature, you can

1. Press

or transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfer to, and press the send soft key or

3. Start the second conversation, press

or transfer soft key, then, transfer completed.

NOTE:

To transfer calls across SIP domains, SIP service providers must support transfer across SIP

domains. Blind transfer will usually use the primary account SIP profile.

Semi-Attended Transfer

Basic Call Features

1. Press or transfer soft key during the conversation, the call is on hold now.

2. Enter the number transfer to, and then press , then you can here the ring tone.

3. Press

or the Tran soft key, and now the Semi-attended transfer completed.

BLF T ransfer

1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to

BLF

2. Press

or transfer soft key during the conversation, the call is on hold now.

3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

Hold transfer on hook:

1. Setting  Features  Transfer Setting: Hold Transfer On Hook: ON.

2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call

when C is ringing or answering, then C and B in the same call and the transfer is successful.

Transfer to New Call via web interface

1. Click Setting → Feature

2. Select

Transfer Mode via DSS key → New Call

3. Select the desired Line or Memory key and select Transfer in the Type.

Basic Call Features

4. Enter the phone number in the Value field.

NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function.

Call Conference

This IP Phone supports up to 5-way conference.

5-way conference

1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a

conference

Basic Call Features

2. A press line 2 key, the call is placed on hold.

3. A enter the number of C and then press send soft key or

4. C answering the call.

5. A press

or the conference soft key, then A, B and C are now in a conference.(and now

this is 3-way conference)

6. A press line 3 key, the current 3-way conference is placed on hold.

7. A enter the number of D and then press send soft key or

8. D answering the call.

9. A press

or the conference soft key, then A, B, C and D are now in a conference.(and

now this is 4-way conference)

10. A press line 4 key, the call is placed on hold.

11. A enter the number of E and then press send soft key or

12. E answering the call.

13. A press

or the conference soft key, then A, B, C, D and E are now the 5-way conference

is built.

14. A end the call, the conference is finished.

Basic Call Features

Note:

1. If C does not answer the call, A can back to continue the conversation with B;

Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or

A&B conversation continues.

3. The conference feature is not available on all servers. For more information, contact your

system administrator.

4. To realize the 5 way conference, the line should be all available.

5. Press to get all parties information.

Call Forward

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward

To configure static forward

To configure always forward

With this feature, all incoming calls will forward immediately to configured number.

1. Press Menu → Features → Call forward →Always Forward.

2. Press

and or press to select the enable choice

3. Enter the forward to number and on code (optional), off code (optional).

4. Press

or Save soft key to save the configuration.

Basic Call Features

To configure busy forward

With this feature, the incoming calls are immediately forwarded if the phone is busy.

1. Press Menu →Features → Call forward →Busy forward.

2. Press

and or press to select the enable choice.

3. Enter the forward to number and on code (optional), off code (optional).

4. Press

or Save soft key to save the configuration.

To configure no answer forward

No Answer Forward: Incoming calls are forwarded if not answered after some time.

Basic Call Features

1. Press Menu →Features → Call forward →No answer forward.

2. Press and or press to select the enable choice

3. Enter the forward to number and on code (optional), off code (optional).

4. Press

or Save soft key to save the configuration.

When the Forward feature is enabled, the Icon will display on Top of the LCD.

To configure Forward via Web Interface

1. Setting → Features

2. Click On for the Always/Busy/No Answer

3. Fill the Forward to Number

Basic Call Features

4. (Optional) fill the on/off code

5. Click

to save the configuration

To cancel the forward feature via Phone Interface

1. Option 1: To press the

key to disable the forward feature.

2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward

Press

and or press to select the disable choice

Press

or Save soft key to save the configuration.

To cancel the forward feature via Web Interface

1. Setting → Features

2. Click Off for the Always/Busy/No Answer

3. Click to save the configuration

To configure dynamic forward

Forward an incoming call during the ringing.

Basic Call Features

1. When the phone is ringing, press Forward soft key.

2. Enter the forward number.

3. Press

or press the send soft key, then the call is forwarded.

Note:

If the Programmable Key or line key is set as BLF, when an incoming call ringing, p ress this

BLF key directly to realize the dynamic forward.

Call Return

This feature allows you to dial the last phone call you received.

To configure the Call Return via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys →

Memory key1(for example)

2. Select the wanted Line or Memory key.

3. Press

and or press key to select the Key Event in the type field.

4. Press

and or press key to select the Call Return.

5. Press

or Save soft key to save the configuration

To configure the Call Return via Web interface

Basic Call Features

1. Click Function keys → Line or Memory key.

2. Select the desired Line or Memory key and select Call Return in the Type.

3. Click the

to save the configuration.

Call Waiting Tone

1. Click Setting → Features

2. Select Call Waiting: On and Call W aiting Tone: On

To Change the Call Waiting Tone time via Web interface

1. Click Setting → Tone

Basic Call Features

2. Change the Tone Time as you want (for example 3s)

Hide Caller ID

Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called.

To configure anonymous call

1. Press Menu →Features →Anonymous Call

2. Press

and or press to change the Line ID

3. Press

and or press to select the enable choice in Anonymous Call filed.

4. Enter the call on code (optional), call off code (optional).

5. Press

or Save soft key to save the configuration.

Basic Call Features

To cancel anonymous call feature

1. Press Menu →Features →Anonymous Call

2. Press

and or press key to select the disable choice in Anonymous Call

filed.

3. Press

or Save soft key to save the configuration.

Reject Anonymous

If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls

To configure rejecting anonymous call

1. Press Menu →Features →Anonymous Call

2. Press

and or press key to change the Line ID

3. Press

and or press key to select the enable choice in Rejection filed.

4. Press

or Save soft key to save the configuration

Basic Call Features

To cancel rejecting anonymous call

1. Press Menu →Features →Anonymous Call

2. Press

and or press key to select the disable choice in Rejection filed.

3. Press

or Save soft key to save the configuration.

Call Mute

When you use the Mute feature, the oth er p artie s will no t hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).

To mute the call during a call (including a conference call)

Basic Call Features

1. Press the mute key , then the mute key glows green, and the LCD display

2. To disable the mute function, press

again.

DND

When you use the DND feature, the phone is to reject all incoming calls automatically and you

can see the mute icon

shown on the Top of the LCD on idle page.

To enable DND feature via phone interface:

Press the DND soft key when the phone is idle, and then

shown on the LCD.

To disable DND feature via phone interface:

Press the DND soft key again, and then there is no

on the LCD.

Key as Send

To configure Key as Send via phone interface:

1. Press Menu →Features → Key as Send

2. Press

and or press key to select the enable choice.

Basic Call Features

3. Press or Save soft key to save the configuration

To cancel # Key as Send via phone interface:

1. Press Menu →Features → Key as Send

2. Press

and or press key to select the disable choice.

3. Press

or Save soft key to save the configuration

No Key Entry Timeout

No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number.

To configure No Key Entry Timeout via web interface:

1. Click Webpage Setting → Preference

2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you

should press the send key the dial out the number.

3. Click the

button to save the configuration.

Basic Call Features

Keypad Lock

To enable Keypad Lock via Phone

1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock

2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock &

Answer

3. Press Save or OK key to save the configuration.

To enable Keypad Lock via Phone

1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock

2. Press Info or Switch to change to choose Off.

3. Press Save or OK key to save the configuration.

To enable Keypad Lock via Webpage

1. Click Webpage Setting → Features

2. To choose the Phone Lock.

3. To fill the unlock PIN and auto lock time

4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.

Basic Call Features

5. To click

to save the configuration.

To Disable Keypad Lock via Webpage

1. Click W eb page Setti ng →Features

2. To choose Disable for the Phone Lock.

3. To click

to save the configuration.

Hot Line

To configure Hot Line

1. Press Menu →Features → Hot Line

2. Enter the Number and delay time (as present, we support off hook auto dial).

3. Press

or Save soft key to save the configuration

Basic Call Features

To configure Hotline auto dial via Web Interface

1. Setting → Features.

2. Fill the number in the Hotline Number and Hotline Time-out.

3. Click to save the configuration.

Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.

Functio n K ey Features Settings

Function Key Features Settings

Line

It works same as Line keys.

To configure Line Feature via Web Interface

1. Click Function keys → Line or Memory Key.

2. Select the wanted Key and set as Line.

3. Select the Account.

4. Click the

button to save the configuration.

Speed Dial

With this feature, you can dial one directory by press the definite key.

To configure Speed Dial feature via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys →

Memory key1(for example)

Functio n K ey Features Settings

2. Press and or press key to select the Speed Dial in the type field.

3. Enter the targeted Number.

4. Press

or Save soft key to save the configuration

Then the selected Line or Memory key will work as Speed Dial.

To configure Speed Dial feature via Web Interface

1. Click Function keys → Line or Memory key.

2. Select the wanted Line or Memory key and set as Speed Dial.

3. Enter the desired phone number in the Value field.

4. Select the Account ID

5. Click the

button to save the configuration.

BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.

Functio n K ey Features Settings

1. When the monitored line is idle, the light is steady green.

2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the

phone up directly.

3. When the monitored line is calling or in a conversation, the light is steady red.

To configure a BLF key by phone

1. Press Menu → Features →Function Keys→Line or Memory keys as Function Keys →

Memory key1(for example).

2. Select the targeted Line or Memory key.

3. Press

and or press key to select the BLF in the type field.

4. Enter the targeted Value Number.

5. Press

and or press key to select the Account ID.

6. Enter the Pickup Code.

7. Press

or Save soft key to save the configuration

To configure a BLF key by web

1. Click Function keys → Line or Memory key.

2. Select the desired Line or Memory key and select BLF in the Type.

3. Enter the monitored phone number in the Value field.

4. Select the Account ID

5. Filled the Pickup code.

6. Click the

to save the configuration.

Functio n K ey Features Settings

Note： This feature is not available on all servers.

For more information, contact your system

administrator. After setting the BLF key, do not need to restart the phone.

BLF List

To configure BLF List via web interface:

1. Login and click Account

Functio n K ey Features Settings

2. Click Advanced and then fill the Eventlist BLF URL.

3. To configure BLF List Keys

3.1 ClickFunction KeysMemory Key

3.2 Select the BLF List in the Type Field.

3.3. Select Account

3.4 Click

to save the configuration.

Nanjing Hanlong Technology UC862 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual