MyWeigh ULTRASHIP 75 User Manual

ULTRASHIP Owners Manual & Troubleshooting Guide

Low Batteries, bad battery connections & Faulty AC Adaptors are the #1 cause of Ultraship
malfunction and inaccuracy! We test all of our scale returns from consumers. Fully 60% of consumer

returns are battery related problems. This sounds silly but it's true! A scale will perform slowly, or read
inaccurately when it has low batteries. Please replace the batteries often (and only use good quality
batteries). We include good quality batteries with all of our scales but batteries can run low in storage. If
your scale simply won't turn on while on Battery power, this is often caused by loose battery
connections. Battery prongs (terminals) are made of metal. They must be making good contact with
your batteries in order for the scale to power on. You can use a paperclip to slightly bend the battery
prongs to make them have a better connection. Also some poorly designed batteries have recessed or
partially obstructed battery terminals. This may cause your prongs to be touching the plastic housing of
the battery instead of the metal battery terminal. A Faulty AC adaptor can cause your scale to act
unstable with numbers "jumping" all around. Please test your scale with a good set of batteries (instead
of the AC adaptor) to determine if perhaps the AC adaptor is faulty. Some Ultra-75 scales will need a

different or improved AC adaptor then the Ultra-50 and Ultra-30. You will know if you have this
problem because the scale will power on but the numbers will fluctuate ("bounce" all around). Most

Ultraship 75's do not have this problem, it's only happened a few times and it was caused by a slightly
underpowered AC Adaptor (the output was slightly less then normal). The Ultra 75 requires just a bit
more power then the Ultra 30, 35, 50 or 55 and thus is the only model affected by an AC adaptor that is
giving a slightly less then normal output.

IMPORTANT MANUAL CORRECTION: 2005/2006 Model Notes: During production we sometimes
modify the Ultraship slightly to make it easier to use and perform more stable. This can cause some
typos in the manual. Note that on the newest Ultraships there is NO STABLE INDICATOR, we removed it
on some models as it was causing a software conflict. The BEEP function was also removed due to
customer complaints.

TROUBLESHOOTING & OPERATION NOTES

1) If the scale does not perform accurately, please recalibrate as outlined in the manual.

2) If the Display ever becomes locked on EEEEE, this indicates that the scale was shocked, dropped or
otherwise damaged and the delicate weighing sensors have been damaged. You can try recalibrating the
scale (If the sensor has not been hurt too badly it may work again after recalibration). Otherwise you will
have to follow the warranty instructions that came with your scale.

3) If the display becomes locked on 8888, this often indicates low power. However sometimes it also
may indicate a serious zero mark error. This means when you turn the scale on, it can't determine what

zero is (a slight zero mark error will cause situation #1 above) Thus, if new batteries do not fix this error

WARNING

Important information to alert you to a
situation that might cause serious injury and
damage to your property if instructions are
not followed.

CAUTION

Important information that tells how to
prevent damage to the equipment.

please follow the warranty instructions.

4) If the display shows UNST, this means the scale is not stable. Try operating the scale on a more stable
surface & be sure nothing is on the tray or stuck under the tray when you turn it on. If the problem
persists, it may be an indication of fatal sensor damage.

5) If the scale is on AC power and it will not properly stabilize (fluctuating weights are shown on the
display), this may be caused by a malfunctioning AC adaptor. Please try operating the scale on Battery
power to see if the problem persists. If the problem does not occur on Battery power then it is a sign of
a bad or improper AC adaptor. Please replace the AC adaptor. If the problem occurs on Battery power
also, it may be a sign of environmental issues, please the special warning in this manual.

Although the ULTRASHIP is designed to be extremely durable, It’s important that you never overload

or drop/shock the scale. If you ship the scale be certain to pack it extremely well to prevent shipping
damage. Scales are delicate instruments and unlike Cellular phones, scales have delicate sensors that
determine how much an item weighs. If you drop or shock your scale, these sensors "feel" the shock
and are sometimes destroyed. This happens with all digital scales. We design our scales to be as
resistant to shock or drops as possible, however there is no way for us to protect 100% against load
cell or sensor damage. A well-treated scale will provide years of reliable and accurate weighing.
However an abused scale will only work until it’s sensors are damaged.

SAFETY PRECAUTIONS

All safety messages are identified by the words "WARNING" and "CAUTION". These words mean the
following:

When using the scale, the following safety precautions should always be followed.

WARNING

Use only the correct AC adaptor with the scale. Other adaptors may cause permanent electrical
damage.