Mytrex myActive Alert User Instructions

myActive Alert
User Instructions
Version 1.0d
June 4, 2015
Mytrex, Inc.
10321 Beckstead Lane
Introduction
The myActive Alert is a personal emergency response pendant manufactured by Mytrex, Inc. that features patented and clinically validated automatic fall detection algorithms developed by BioSensics LLC. Additional key features and benefits of the BioSensics technology include patented algorithms designed to reduce false alarms, monitoring the number of steps taken, and notifying providers when the pendant is not worn by the subscriber. The myActive Alert also incorporates a water resistant HELP button to request help at the press of a button.
The myActive Alert may be operated in one of two modes: Basic and Enhanced. In either mode the device may be programmed to transmit a periodic supervisory or heartbeat signal to the Mytrex personal emergency response system (PERS); such as an MXD or MXD3G. This transmission enables the base unit to monitor the radio link, battery condition and activity level of the user.
Detecting a Fall
When the algorithms determine a fall may have occurred, the LED begins to flash slowly. A few seconds later the LED will flash quicker. Within a few seconds the LED will turn on steady and a FALL ALERT signal is transmitted to the PERS. A red LED indicates low battery and green indicates a good battery. During the FALL ALERT signal transmission, the LED will always illuminate steady for approximately two seconds. Note: Due to the many types of falls that can occur, the user should
always press the HELP button whenever help is needed and not rely solely upon the determination of the fall detection algorithms. See Other Notices.
Sending a HELP ALERT Signal
To send a HELP ALERT signal to the PERS, press and release the HELP button on the face of the myActive Alert. The signal for help is transmitted as soon as the button is pressed and will continue to transmit for an additional two seconds after releasing the HELP button. The LED will illuminate for the entire duration of the signal transmission according to Table 1.
Clearing the FALL ALERT
When the algorithms determine a fall may have occurred, the LED begins to flash slowly. While the LED is flashing, the algorithms continue to monitor movement. Transmission of the FALL ALERT signal is prohibited and the LED is turned off if the algorithms determine the user has taken three steps. Once the LED turns on steady, the FALL ALERT signal cannot be cancelled.
Battery Monitoring
The myActive Alert periodically monitors the internal battery voltage. If the voltage is below a certain threshold, a LOW BATTERY signal is transmitted to the PERS. Once a low battery is reported, the myActive Alert should be replaced within two weeks.
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