MyNetFone USB1200 User Manual

• USER GUIDE •

MyNetFone USB VoIP Phone with Soft Phone Software User Guide

Table of Contents

1 Introduction 1

1.1 Minimum System requirements 1 2 VoIP USB Phone 1

2.1 Features 1

2.2 Phone Keypad 1

2.3 Technical Specifications 1 3 MyNetFone Soft Phone Software 1

3.1 Service Functions 1

3.2 Service Features 2

3.3 Main Panel 2 4 Registration 2

4.1 Activate and Register Your Service 2

5 Connect the USB VoIP Phone 2 6 Download and Install the MyNetFone Soft Phone Software 3

6.1 Login 3

6.2 Audio Wizard 3

6.3 Ready to Call 3 7 Using the USB VoIP Phone 4

7.1 Making outgoing calls 4

7.2 Receiving incoming calls 4

7.3 End a call 4

7.4 Dial out from dialled numbers 4

7.5 Voicemail 4 8 Troubleshooting 4

8.1 Service unavailable Issues 4

8.2 Connection Issues 5

8.3 Sound Issues 5

8.4 Firewall and NAT Issues 5

8.5 Windows XP Service Pack 2 Settings 5 9 Frequently Asked Questions 6

9.1 What should I do if my MyNetFone Account is lost or stolen? 6

9.2 The voice is played from the PC’s sound card instead of the USB Phone when I make or answer a call 6

9.3 Why the keypad of the USB VoIP Phone does not work? 6

9.4 When should I run “Audio Wizard” again? 6

10 MyNetFone Contacts

• USER GUIDE •

The MyNetFone USB VoIP Phone with Soft Phone Software enables you to make and receive phone calls using your computer and any broadband Internet connection. You calls to other MyNetFone users are free. You can make cheap phone calls to any telephone in the world and enjoy huge savings on your phone bills. Simply plug MyNetFone USB VoIP Phone into your computer’s USB port, install the MyNetFone Soft Phone Software and you can instantly start making and receiving phone calls. With LCD, Keypad, speaker and microphone, the MyNetFone USB Phone is easy to use and operates just like a mobile phone.

This User Guide provides the following information:

• How to register for your free MyNetFone account and redeem your free call credit

• How to install the VoIP USB Phone

• How to download and install the MyNetFone Soft Phone Software

• How to use the VoIP USB Phone to make and receive phone calls

• Some troubleshooting tips

1 Introduction

1.1 Minimum System requirements

• Any broadband Internet service

• Windows XP or higher

• Available USB 1.1 port

• Broadband Internet service，MyNetFone recommends a minimum broadband speed of 256k/64k

2 VoIP USB Phone

2.1 Features

• High Mobility

• LCD, keypad, speaker and microphone

• Easy to use and operates just like a mobile phone

• USB powered, no external power required

• No sound card required

• No additional drivers needed

• Crystal clear voice quality

• Light-weight and fashionable design.

• Caller ID function of calls

• Ability to save 199 incoming and dialled numbers

• Echo cancellation, noise reduction, full-duplex communication

2.2 Phone Keypad

– Left Tab / Right Tab

Press to scroll Dialled numbers.

– : Dial / Answer

Dial out number or Answer a call.

– : Hang up

End talking or refuse incoming call.

– : Delete Key

Delete the inputted wrong number while dialling.

– : In idle mode (LCD displays date), keep

pressing for 3 seconds to access Phone Book, else

input “#”.

2.3 Technical Specifications

• USB 1.1 & 2.0 compliant

• 1.2 meter curly cord, stretches to over 2 meters

• Runs off power supplied via USB

• Detects as a USB audio device and a Human Interface Device for the LCD/keypad

• Dimensions approx. 40 x 120 x 15mm

• Comply with FCC part 15, CE class B

• Date and Time displayed on LCD

• Echo cancellation (ECN)

• USB power LED indicator

3 MyNetFone Soft Phone Software

3.1 Service Functions

• Real-time volume adjustment

• Real-time microphone level adjustment

• Audio tuning wizard (Windows version only)

• Full G.729 codec capability, providing the best audio quality available

• Simple to use interface

• USER GUIDE •

• One button voicemail collection

• Displays received calls, missed called numbers

• Speed dial

• Phone book

• Microsoft Outlook integration (Windows version only)

• Compact display mode

• Configured and optimised for MyNetFone

3.2 Service Features

• Multi-way conference

• Call forward always

• Call hold/resume

• Call mute

• Auto answer

• Do not disturb

• Caller-ID presentation

• RFC2833 out-of-band DTMF generation

4 Registration

TIP: Make sure you have received your service confirmation email before

proceeding with the following steps.

4.1 Register Your Service

Your service confirmation email contains your MyNetFone service details including your MyNetFone Number and Password. Keep this in a secure place.

3.3 Main Panel

The MyNetFone Soft Phone provides an easy-to-use panel allowing for quick access to both basic and advanced calling features. An illustration of the MyNetFone Soft Phone Main Panel is shown below:

Minimize

Help

Scroll Up

Scroll Down

Clear Button

DND

Do Not Disturb

Dial Button

Hold Button

Voice Mail Button

Speaker Slider

click to start a call

click to listen your Voicemail

drag up/down to adjust volume

Missed Number

Received Number

Dialed NumberNeighborhood

Phone Book

Dial Pad

Compact

Mute Button

Dial History

Transfer Button

Hang-up Button

Conference Button

Microphone Slider

Numeric Keypad

click on digits to enter

phone number

drag up/down to adjust

microphone

click to end a call

Options Button

Call Status

• After a while [in a short moment], a pop up window should appear as below:

• Please click “Yes” to restart your PC to take effect the new settings.

• Connect MyNetFone USB VoIP Phone into the PC’s USB port.

• When the USB VoIP Phone is connected to PC, the LCD shows as following:

• A “Found New Hardware” message box should appear

5 Connect the USB VoIP Phone

+ 4 hidden pages

MyNetFone USB1200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual