MYE Smart Thermostat Operating Manual

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MyE

Smart Home Products

Smart Thermostat

Operating Manual

www.myenergydomain.com

ATTENTION: Please read carefully and save this operating manual for future reference.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

No part of this document covered by the copyrights hereon may be reproduced or copied in any form or by any means – graphic, electronic, or mechanical, including photocopying, taping or information storage and retrieval systems – except as may be expressly permitted by the 1976 Copyright Act or with written permission of the publisher.

All correspondence and inquiries should be directed to: MyE Smart Home Products

P.O. Box 6109 Omaha, NE 68106

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Table of Contents

COPYRIGHT NOTICE .............................................................................................................................................. I

TABLE OF CONTENTS ...........................................................................................................................................II

WELCOME ................................................................................................................................................................. 1

CLAIM ........................................................................................................................................................................ 1

IMPORTANT SAFETY INFORMATION ............................................................................................................................ 1

MEET YOUR NEW MYETM SMART THERMOSTAT ......................................................................................... 2

TOUCH SCREEN BUTTONS .......................................................................................................................................... 2

Menu Button ➊ ..................................................................................................................................................... 2

Connection Button ➋ ................................................................ ................................................................ ............ 2

System Button ➌ ................................................................................................................................................... 3

MyE Button ➍ ....................................................................................................................................................... 3

Fan Button ➎ ........................................................................................................................................................ 3

Up/Down Button

TOUCH SCREEN DISPLAY ........................................................................................................................................... 3

Room Temperature Ⓐ ........................................................................................................................................... 4

Current Time Ⓑ..................................................................................................................................................... 4

Room Temperature Set Point Ⓒ ............................................................................................................................ 4

Current System Mode Ⓓ ....................................................................................................................................... 4

Current Fan Mode Ⓔ ............................................................................................................................................ 4

Heating/Cooling Stage Ⓕ ...................................................................................................................................... 4

Signal Strength Ⓖ ................................................................................................................................................. 4

Internet Connection Ⓗ ................................................................ ................................................................ .......... 4

Smart Meter Ⓘ ...................................................................................................................................................... 4

Keypad Lock Ⓙ ................................................................ ................................................................ ..................... 5

MyE Leaf Ⓚ........................................................................................................................................................... 5

Alert Ⓛ .................................................................................................................................................................. 5

Warning Ⓜ ............................................................................................................................................................ 5

High Cost Ⓝ .......................................................................................................................................................... 5

➏, ➐

....................................................................................................................................... 3

Battery Ⓞ .............................................................................................................................................................. 5

BEFORE YOU GET STARTED ................................................................................................................................ 6

CHECK THE PACKAGE CONTENTS ............................................................................................................................... 6

ALSO NEEDED ............................................................................................................................................................ 6

DOWNLOAD THE MYE APP......................................................................................................................................... 7

MyEnergy Domain Inc. Operating Manual Smart Thermostat

CREATE A MYE ACCOUNT ................................................................ ................................................................ ......... 7

Using a Smart Mobile Phone ................................................................................................................................. 7

Using the MyE Website .......................................................................................................................................... 8

CHANGE USERNAME AND PASSWORD ........................................................................................................................ 8

Using a Smart Mobile Phone ................................................................................................................................. 8

Using the MyE Website .......................................................................................................................................... 8

REGISTER MYE GATEWAY ......................................................................................................................................... 9

Using a Smart Mobile Phone ................................................................................................................................. 9

Using the MyE Website .......................................................................................................................................... 9

HARDWARE SETUP ............................................................................................................................................... 10

SETUP MYE GATEWAY ............................................................................................................................................ 10

INSTALL MYE SMART THERMOSTAT ........................................................................................................................ 10

THERMOSTAT OPERATIONS ............................................................................................................................. 11

CLOCK SETTING ....................................................................................................................................................... 11

FAN SETTING ............................................................................................................................................................ 11

SYSTEM SETTING ...................................................................................................................................................... 12

LOCK/UNLOCK TOUCH SCREEN ............................................................................................................................... 12

RESET WIRELESS PAIRING ........................................................................................................................................ 12

SWITCH BETWEEN ONLINE/OFFLINE CONTROL ........................................................................................................ 13

TEMPERATURE HOLD/OVERRIDE SETTING ............................................................................................................... 13

Temporary Temperature Hold/Override................................................................................................ .............. 13

Permanent Temperature Hold/Override .............................................................................................................. 14

THERMOSTAT PROGRAMMING ....................................................................................................................... 15

INTRODUCTION ......................................................................................................................................................... 15

Weekly.................................................................................................................................................................. 15

Special Days ........................................................................................................................................................ 15

Next 24 Hours ...................................................................................................................................................... 15

Event .................................................................................................................................................................... 15

PROGRAMMING THROUGH THE PHONE ..................................................................................................................... 16

Rename the Thermostat ....................................................................................................................................... 16

Thermostat Control Dashboard ........................................................................................................................... 16

Weekly Programming .......................................................................................................................................... 17

Special Days Programming ................................................................................................................................. 18

Next 24 Hours Programming ............................................................................................................................... 19

Events Programming ........................................................................................................................................... 20

PROGRAMMING THROUGH THE WEBSITE ................................ ................................................................ .................. 21

Rename the Thermostat ....................................................................................................................................... 21

iii

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Thermostat Current Setting ................................................................................................................................. 22

Weekly Programming .......................................................................................................................................... 23

Special Days Programming ................................................................................................................................. 24

Next Three Days Programming ........................................................................................................................... 25

Events Programming ........................................................................................................................................... 25

TROUBLESHOOTING AND FAQS ....................................................................................................................... 27

TROUBLESHOOTING .................................................................................................................................................. 28

FREQUENTLY ASKED QUESTIONS ............................................................................................................................. 28

3-YEAR LIMITED PRODUCT WARRANTY ...................................................................................................... 30

INDEX ........................................................................................................................................................................ 31

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Welcome

Thank you for purchasing your new MyETM Smart Thermostat. It is a programmable wireless communicating thermostat that is compatible with most of the HVAC equipment available on the US market. It communicates with the MyETM Smart Home Gateway wirelessly, and can be programmed via the intuitive graphic interface at our website www.myenergydomain.com or by using the MyE app. It will provide you with comfort, convenience, and energy savings for years to come. Following are some of the unique features of the MyETM Smart Thermostat.

 24/7 programmable schedules through an intuitive graphic interface provides the ultimate comfort and

economy.

 Ability to remotely monitor and control the temperature and energy usage of your home anywhere

anytime providing maximum convenience.

 Capability to communicate with smart meters that operate demand controls and provide real-time

pricing help you cut utility bills even more.

 Expandable to a smart home system by adding smart products at affordable prices from MyETM.  The MyEnergy Domain website provides a slew of powerful tools which allow you to optimize

temperature control as well as evaluate your home’s energy efficiency and possible upgrades or

retrofits.

Claim

Warning: Before installing and using your MyE Smart Thermostat, read and follow the Installation

guide and Operating manual carefully to get the most out of your product. Save this manual for future reference. MyE Smart Thermostat Users are liable for any damage or loss due to incorrect operation of the MyE Smart Thermostat.

Important Safety Information

Your MyE Smart Thermostat is designed and manufactured to operate within the following limits:

 This thermostat has a touch screen interface. Always press the screen with your fingertip. The use of

sharp object can damage the thermostat.

 Do not use in a wet or damp environment. All MyE Smart Home Products should be installed and

used indoors.

 Do not install near any heat sources such as radiators, heat registers, stoves, or other appliances that

produce heat.

 Do not open the Smart Thermostat case.  For maintenance or repair, please refer to the directions provided in the 3-Year Limited Product

Warranty included at the end of this document.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

➐ ➏ ➎

➍

➌ ➋

➊

Meet Your New MyETM Smart Thermostat

Touch Screen Buttons

➊ = Menu ➋ = Connection ➌ = System

➍ = MyE ButtonTM ➎ = Fan ➏ = Up

➐ = Down

Menu Button ➊

Press the Menu button to display the following information: Pressing the Menu icon cycles through the options listed below. Pausing at an option, displays it for a few

seconds before the screen goes dark. Pressing the MyE ButtonTM (➍) activates the screen and displays the menu option where the cycle was paused.

 Outdoor Conditions including outdoor temperature and humidity. The outdoor temperature

displays first then automatically cycles to the humidity.

 Current Electricity Price (only if a smart meter is present).

 Current Power (only if a smart meter is present).  Clock Setup (only necessary if you plan to use the thermostat offline; otherwise, the clock

syncs automatically).

Connection Button ➋

With no smart meter the options available are with or without the Internet control. If there is a smart meter, then the display will cycle through the following control settings:

 Both internet control and smart-grid control.  Internet control without smart-grid control.  Smart-grid control without internet control.  No internet control or smart-grid control.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Ⓝ Ⓜ Ⓛ Ⓚ Ⓙ Ⓘ Ⓗ

Ⓖ

Ⓕ

Ⓐ

Ⓑ

Note: Press the Connection icon to cycle between the available options. Release the selection

button when the desired option is displayed on the screen to activate the desired option.

System Button ➌

Press to select a system mode: Auto, Heat, Em Heat, Off, Cool.

Note: Emergency Heat (Em Heat) only impacts structures utilizing heat pumps when the outside

temperature is below 35° F. Activating Em Heat starts the backup heat source when the heat pump has a malfunction or cannot maintain a comfortable temperature within the structure.

MyE Button ➍

This button is multi-functional. Pressing the button lights up the current settings on the touch screen. Read Clock Setting, Lock/Unlock Touch Screen, Reset Wireless Pairing, Temperature

Hold/Override Setting for more functions.

Fan Button ➎

Press to toggle between Fan On and Fan Auto.

Up/Down Button ➏, ➐

 Press Up ➏ or Down ➐ buttons to raise or lower the temperature set-point.  When under Clock Setup mode, press Up ➏ or Down ➐ buttons to adjust current time display.

Touch Screen Display

Ⓐ = Room Temperature Ⓑ = Current Time Ⓒ = Room Temperature Set Point Ⓓ = Current System Mode Ⓔ = Current Fan Mode

Ⓕ = Heating/Cooling Stage Ⓖ = Signal Strength Ⓗ = Internet Connection Ⓘ = Smart Meter Ⓙ = Keypad Lock

Ⓚ = MyE LeafTM Ⓛ = Alert Ⓜ = Warning Ⓝ = High $ (High Cost) Ⓞ = Battery

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Room Temperature Ⓐ

Real time room temperature measured by the temperature sensor integrated in the MyE Smart Thermostat.

Current Time Ⓑ

Current time uses the system time by default; however, it can be set by following the directions in the

Temperature Hold/Override Setting sections.

Room Temperature Set Point Ⓒ

Press Up ➏ or Down ➐ buttons to raise or lower the temperature set-point.

Current System Mode Ⓓ

Indicates if the system is running on the heat or cool cycle.

Current Fan Mode Ⓔ

Indicates whether the fan is currently running or stopped.

Heating/Cooling Stage Ⓕ

This indicates what stage of heating/cooling is activated.

Note: The screen displays either the flames (heat) or snowflakes (cooling) as activated. Both are

listed here for illustrative purposes, only one or the other actually displays.

Signal Strength Ⓖ

The status of the wireless connection between the MyE Smart Thermostat and the MyE Smart Home Gateway.

Note: If the MyE Smart Thermostat losses wireless communication with the MyE Smart Home

Gateway, the icon flashes.

Internet Connection Ⓗ

The status of internet connection between the MyE Gateway and the MyE Server.

Note: If the Internet connection is lost, both and icons flash. When the icons flash, all

control is through the local thermostat as remote control is unavailable.

Smart Meter Ⓘ

This icon indicates a smart meter is present. Please refer to Menu Button ➊ and Connection Button ➋ sections for smart meter related operations.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Keypad Lock Ⓙ

This icon indicates when the keypad is locked. No icon displays when the screen is unlocked. See the

Lock/Unlock Touch Screen section on page 12 for details.

MyE Leaf Ⓚ

Changes color according to the set-point:

 Green means energy saving.  Red means energy wasting.  No leaf means energy neutral (running at standard energy use).

Alert Ⓛ

This icon indicates a maintenance issue with the HVAC system.

Warning Ⓜ

This icon indicates the thermostat detected a fault within the HVAC system which needs immediate attention.

High Cost Ⓝ

This icon indicates a spike in electricity cost and is used only if there is a smart meter within the system and the utility has a variable price program.

Note:

1. This sign flashes if the electric utility company indicates that current electricity prices are about

to spike or are already high, and continues to flash until the prices fall below the high cost level.

2. The user can define the high price threshold using the Smart Home/Thermostat Setup found at

www.MyEnergyDomain.com.

Battery Ⓞ

This sign indicates the rechargeable battery is critically low which typically does not happen under normal usage. If the sign displays for more than an hour, please refer to the directions provided in the 3-Year

Limited Product Warranty included at the end of this document.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

 Smart phone, tablet, and/or computer (Optional)  WiFi access  Access to the free MyE Mobile App  MyE account  A router (Optional, see the Setup MyE Gateway section.)

 Wire Designation Label Sheet

 Installation Guide  Operating Manual

 MyETM Smart Thermostat  Mounting Plate

 Wiring Block

 Cardboard Mounting Template

 Screw Driver

 Wall Anchor and Mounting

Screw (2 for each)

 MyETM Smart Home Gateway

Before You Get Started

Check the Package Contents

Note: This manual is for guidance on how to use your MyE Smart Thermostat. For installation,

carefully read and follow included MyE Smart Thermostat Installation Manual.

Also Needed

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Figure 1: MyE App login page.

Figure 2: Label on the back of the MyE Gateway.

If it is your first time using MyE Smart Home Products, you may need to take the following steps before you can adjust MyE Smart Thermostat settings through your phone or computer:

1. Download the MyE App (see page 7).

2. Create a MyE Account (see page 7).

3. Change Username and Password (see page 8).

4. Register MyE Gateway (see page 8).

Note: Hereafter, this manual uses the term MyE Gateway to refer to the MyE Smart Home

Gateway and MyE Thermostat to refer to the term MyE Smart Thermostat.

Download the MyE App

You can download the MyE App via two methods:

1. Use the included 2D Barcode Card: Use your smart phone to scan the 2D barcode.

Note: Scanning the barcode automatically accesses the App Store where the MyE App can be

downloaded.

2. Use the App Store:

 Open the App Store on your phone.  Type in MyE in the search field.

 Locate our app icon .  Click the icon to download and install the MyE App.

Create a MyE Account

You can create a MyE account either on your phone or through our website:

Using a Smart Mobile Phone

1. Open your MyE app.

2. Select the Scan Barcode to Register/Login button as shown in

Figure 1.

3. Scan the 2D barcode identified by the red box on the bottom left corner

of the gateway as shown in Figure 2.

4. When the 2D barcode is scanned, the program automatically creates a

MyE account and registers the gateway for your physical street address. You will be assigned a default username and password:

 Username: Gateway MID number (gold box in the upper right

corner as shown in Figure 2.

 Password: Gateway PIN number (green box in the lower right

corner as shown in Figure 2.

 Change the Username and Password (see the Change

Username and Password section on page 8 for an explanation).

5. Your gateway is now registered and your account is ready to use!

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Figure 3: MyE Home Menu.

Using the MyE Website

1. Go to MyE website: www.myenergydomain.com.

2. Click on the Sign up tab in the upper right-corner of the homepage. This directs you to the sign-up

page.

3. Follow the instructions on the screen to fill out the required information.

4. Click Next.

5. Three options display:

a. If you already have MyE Gateway:

i. Select the second option.

ii. Click Next.

iii. Type in your information as instructed.

iv. Click Submit.

v. A confirmation email will be sent to the email address you provided.

vi. After confirmation, your MyE account is ready to use!

b. If you DO NOT currently have MyE Gateway:

i. Select the third option.

ii. Click Submit. iii. A confirmation email will be sent to the email address you provided. iv. After confirmation, your MyE account is created!

v. You need to register your MyE Gateway.

Change Username and Password

You can change your username and password either on your phone or through our website:

Using a Smart Mobile Phone

1. Login to your MyE account using your phone.

2. Click on the Menu icon in the upper left-hand corner of the screen to access the MyE Home Menu as show in Figure 3.

3. Click on Account in the menu to change your username and

password.

Using the MyE Website

For security reasons, if you change your username, you will also need to provide an email address.

1. Login to your MyE account online.

2. Select My Account on the top of the webpage. a. Click on the Profile tab to change your username. b. Click on the Password tab to change your password.

Warning: It is strongly recommended that you promptly change

your username and password in order to protect your personal information and property. You are responsible for keeping your account information, username, and password confidential. MyEnergy Domain holds no liability for any damages or loss of information that might result if you fail to change your username and password.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Figure 4: Register a Gateway on Your

Phone.

Figure 5: Register a Gateway Through the Website.

You can register your MyE Gateway either on your phone or through our website:

Using a Smart Mobile Phone

1. Under the MyE Home menu, click on the HouseList tab to start

registering a MyE Gateway.

2. Press the Register a New Gateway button as shown in Figure 4.

3. Type in your gateway information as instructed.

4. Press the Register Gateway button to complete the registration.

Using the MyE Website

1. Login to your MyE account online.

2. Select Smart Home on the top of the webpage.

3. Under the Set Up tab, click the Registration button.

4. Fill out your MyE Gateway information as instructed.

5. Click the Register button to complete the registration as shown in

Figure 5.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Home Internet Router

Power Adaptor

MyE Gateway

Ethernet Cable

Figure 6: Power Adaptor and Ethernet cable connections for the MyE Gateway.

Figure 7: MyE Gateway LED Indicator.

Power LED (Red) Network LED (Yellow) Status LED (Yellow)

Hardware Setup

Setup MyE Gateway

1. Connect the MyE Gateway with the included AC/DC adapter to a 120 volt power source as shown in Figure 6.

2. Connect the MyE Gateway with the included Ethernet cable to a home internet router as shown in Figure 6.

Note:

1. If your IP address is static (i.e. in an office

building), use a router to connect to the Ethernet port in your office before connecting your MyE Gateway to the router. The direct connection

between the MyE Gateway and the building’s

network terminal does not establish a MyE HAN (Home Area Network) for you.

2. See the MyE Gateway Setup Manual for details. The red power LED and the yellow network LED should display. Refer to Figure 7.

Install MyE Smart Thermostat

Read the included MyE Smart Thermostat Installation Guide for detailed instructions.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

MENU button ➊

MyE BUTTONTM ➍

UP/DOWN buttons ➏, ➐

Connection button ➋

FAN button ➎

Thermostat Operations

Note: All controls provided on the MyE Smart Thermostat touch screen can also be initiated on

MyE app (page 15) or through MyE website www.myenergydomain.com (page 21).

Warning: Before you start using MyE Smart Thermostat, make sure its temperature reading is the

actual ambient temperature. Faulty temperature readings will cause energy waste and effect comfort (Read the Warning in the section of page 21 for how to adjust your thermostat temperature readings).

Clock Setting

Normally, time is automatically synced by the MyE server and you do not have to do anything about it. In case you have chosen local controls only, please follow the steps below to set or adjust the time:

 Press the Connection button ➋ to activate local control.  Cycle the MENU button ➊ until the sign displays.

 Press and hold the MENU button ➊ until the hour digit starts flashing. Keep pressing the Menu

button and the available options cycle through hour, minute, AM/PM, and week day. Make the necessary adjustment by using the Up/Down buttons ➏, ➐ for each option.

 At any point, pressing the MyE BUTTON ➍ immediately confirms the changes and exits the time-

setting mode. Pressing any other key exits the mode without applying the changes.

Fan Setting

Press FAN button ➎ to select fan operation:

 On: Fan is always operating.  AUTO: Fan runs only when the heating or cooling system is operating.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

SYSTEM button ➌

MENU button ➊

MyE BUTTONTM ➍

Connection button ➋

MyE BUTTONTM ➍

System Setting

Press SYSTEM button ➌ to select system operations:

 Auto: MyE Thermostat automatically selects heating or cooling depending on the indoor

temperature and thermostat temperature set-points.

 Heat: MyE Thermostat controls only the heating system.  Cool: MyE Thermostat controls only the cooling system.  Em Heat: (Only for heat pump systems) Thermostat controls Emergency and Auxiliary Heat.  Off: Heating and cooling systems are off.

Lock/Unlock Touch Screen

Press and hold MyE BUTTON ➊ + MENU button ➍ to lock or unlock the touch screen. When the touch screen is locked, the KEYPAD LOCK icon displays on the screen and no adjusting is allowed through

the thermostat. However, adjusting your thermostat settings via the smart phone app or the web portal is still permitted.

Reset Wireless Pairing

Press and hold MyE BUTTON ➍ + CONNECTION button ➋ together until the and icons start to blink on the screen.

The thermostat joins the wireless network built by your MyE Gateway. Once the MyE Gateway is obtained, the last 4 digits of the MID for your Gateway will flash on the screen. Press MyE BUTTON to confirm. Once the new connection established, the and icons remain steady (quit flashing) on the screen.

Note: Do this operation only when you want to pair the thermostat with a different Gateway. The

wireless pairing resets your thermostat programming.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Connection button ➋

MyE BUTTONTM ➍

UP/DOWN buttons ➏, ➐

Switch between Online/Offline Control

Note: MyE Thermostat operates either with or without internet connection. But once it is connected

to the Internet, you can control your MyE Thermostat from anywhere using the MyE app or our website portal. Otherwise, only local control is allowed.

Press the CONNECTION button ➋ to toggle between online and offline control. If you want local control only, press CONNECTION button ➋ to make the INTERNET CONNECTION icon go away. If you want to be able to control your system remotely, press CONNECTION button ➋ again to activate the internet control. The INTERNET CONNECTION icon displays.

Temperature Hold/Override Setting

There are two temperature overrides options:

 Temporary Temperature Hold/Override  Permanent Temperature Hold/Override

Temporary Temperature Hold/Override

Note: The set-point temperature is held until the next scheduled program initiates.

1. Press UP/DOWN buttons ➏, ➐ to adjust the room temperature set-point. Once the adjustment is

done, the new set-point flashes for 5 seconds until it is set. Then the Hold sign flashes on the screen indicating that the MyE Thermostat is in the Temporary Hold mode.

2. In Temporary Hold mode, pressing the UP/DOWN buttons ➏, ➐ changes the set-point without exiting the Temporary Hold mode.

3. Temporary Hold mode is exited automatically when the next programmed schedule initiates.

4. Press MyE BUTTON ➍ once to activate the touch screen and then press MyE BUTTON ➍ again to

release the Temporary Hold mode and resume the programed schedules. The Hold sign disappears from the screen.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

MyE BUTTONTM ➍

UP/DOWN buttons ➏, ➐

Permanent Temperature Hold/Override

Note: The set-point temperature is held until the temperature Permanent Hold mode is released

by the user.

1. Press the UP/DOWN buttons ➏, ➐ to adjust the room temperature set-point, then immediately press and hold MyE BUTTON ➍ until the Hold sign displays steadily on the screen. The steady Hold sign on the screen indicates that the thermostat is in the Permanent Hold mode.

2. While a Permanent Hold is in effect, pressing UP/DOWN buttons ➏, ➐ changes the temperature set-point without exiting the Permanent Hold mode.

3. Permanent Hold does not expire when the next programmed schedule initiates.

4. Press and hold MyE BUTTON ➍ until the steady Hold sign disappears to release the Permanent Hold mode and resume the programmed schedules.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Thermostat Programming

Introduction

The MyE Thermostat supports four programming methods: Weekly, Special Days, Next 24 Hours, and Event. For each programming method, you can adjust the start/end time and the temperature set-points

for both the heating and cooling systems to meet your specific needs. You can program your thermostat via your smart phone or through our MyE website: www.myenergydomain.com.

Weekly

The Weekly option allows you to program schedules that automatically repeat weekly. Four default program modes are offered: Sleep, Rise, Work and Home. You are able to design up to 8 customized program modes for each day. See Weekly Programming on page 17 (phone) or on page 22 (website) for details.

Special Days

Special Days is for occasions when you want to temporarily change the schedule for a few days and

then switch back to the routine schedules. If these occasions are recurring, you may want to save the special schedules for repetitive applications. See Special Days Programming on page 17 (phone) or on page 23 (website) for details

Next 24 Hours

Next 24 Hours provides a way to do a one-time change to the program affecting the next 24 hours. See

Next 24 Hours Programming on page 18 (phone) for details.

Event

For some scenarios, it may be necessary to turn several devices or equipment on or off with just a single click. For example, when you return home from work, you may want to switch on the light, turn on the TV, and close the automatic curtain, etc., all at the same time. Event is a feature just for that purpose. You can group different devices or equipment in a control group so you can set them to their desired states by pressing a single button.

Additionally, you can set specific conditions for triggering the application of an Event. There are two types of triggering conditions: time-based and climate-based. For the climate-based conditions, indoor/outdoor temperature or humidity are considered. If you have a planned trip coming up, you can preset a timetriggered Event that automatically turns off or sets devices in the controlled group to predetermined states. See Events Programming on page 20 (phone) or on page 25 (website) for details.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Press to select system operations:

Press to select Fan operations:

Temporary Temperature Override:

Press and move the white circle clockwise or anticlockwise on the ring to raise or lower the temperature set-point for the current system mode.

Temperature set-point display; Press to implement

Permanent Temperature Override.

Press to check the

current system status

Press to start program

Next24 schedules.

Press to start program

Weekly schedules.

Press to start program Special

Day schedules

Current Room Temperature

Programming through the Phone

Rename the Thermostat

Under Devices tab, click on the Pencil icon next to the thermostat to rename it and specify its location as your home address. Click on the Save icon to keep the changes.

Thermostat Control Dashboard

Tap on your thermostat to access the Dashboard page shown below.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Adjust customized program modes:

Pick a day to start programming.

Adjusting temperature set-points for heating and cooling:

Method 1:

1. Swipe to find and

select a program mode, e.g. “Home”.

2. Then, press the pen icon to start editing.

Method 2:

Double tap on the color coded program mode on the programming wheel. The dialog box of editing the tapped mode will show up.

24 hour schedule programming wheel

1. Press and hold on any

color coded area on the programming wheel to view the set-points for all the

displayed modes.

2. Select a program mode;

Press and drag over the wheel to paint the covered area with the selected mode; Press Apply to confirm the change or Reset to cancel the change.

Weekly Programming

Press the Weekly tab to access the weekly schedules.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Adding customized program modes:

Tap “Save as” to start creating a new special day

schedule.

Tap Apply Now to start applying the selected Special Day schedules. Tap Cancel to withdraw the applied Special

Day schedules.

24 Hour Schedule

Programming Wheel

1. Press and hold on any color coded

area on the programming wheel to view the set-points for all the displayed modes.

2. Select a program mode; Press and drag over the wheel to paint the covered area with the selected mode; Press Apply to confirm the change or Reset to cancel the change.

Tap to open the dropdown list to select a predefined special

day program.

Method 1:

1. Swipe to find and

select a program mode, e.g. “Home”.

2. Then, press the pen icon to start editing.

Method 2:

Double tap on the color coded program mode on the programming wheel. The dialog box of editing the tapped mode will show up.

Special Days Programming

Press the Special Day tab to access the schedules of special days.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

1. Press and hold on any

color coded area on the programming wheel to view the setpoints for all the displayed modes.

2. Press and hold on one color coded area and drag it over to its neighboring color areas to paint to its own color.

Tap to apply the routine Weekly Schedules for the next 24 hours.

Use this button as a starting point to customize a schedule for the next 24 hours is time-saving.

Tap “Reset” button to cancel changes before applying.

Tap “Apply” button to apply the customized Next24 schedules.

Next 24 Hours Programming

Press the Next24 tab to access the schedules for the next 24 hours.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Press to add a new device under the event.

Scroll to the device that want to add and press “Next” to start editing the actions.

Under “Home” event

Press to arrange the order of the devices

Click to set up climatebased triggering

conditions:

Click to set up time-based

triggering conditions:

Added time-based triggering event

Switch to “ON” position to trigger the

actions of devices one by one in the order of their arrangement.

Switch to “OFF” position to trigger the

actions of devices randomly.

Added climate-based triggering event

Events Programming

1. Under the Events tab, click on the + sign to create a new event, e.g. Home.

2. Click the added event to enter its editing page as shown below.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Programming through the Website

Rename the Thermostat

1. Login to your MyE account through MyE website: www.myenergydomain.com.

2. Click Smart Home tab on the top of the webpage.

3. Click Set Up on the upper right side of the webpage as shown in the green box below.

4. Click Edit to rename your thermostat as show in the red box below.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Select the right home property if you have multiple properties under the same account

Click to check realtime weather information and the

next 3 days’ weather

forecast

Click to adjust the temperature reading on your thermostat

Warning: Before

you start using MyE Smart Thermostat, make sure its temperature reading is the actual ambient temperature. Faulty temperature readings will cause energy waste and comfort issues.

Current room

temperature display

From top to bottom:

a. Press to select system operations b. Press to select fan operations c. Press to select Lock/Unlock the

touch screen

Choose system operation mode:

Comfort mode and

Energy saving mode.

Toggle between RUN and HOLD which is permanent temperature hold

Temperature set-point display and raise/lower set-point with

Temporary Temperature Hold and Permanent Temperature Hold

options.

From left to right: a. Signal strength

indicator between MyE Thermostat and MyE Gateway

b. MyE thermostat

battery level

c. Internet

connection indicator

d. Manual refresh

button

Thermostat Current Setting

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Click Apply Changes to save changes. Click Reset to default to restore the factory predefined schedules.

Double click on a program mode to start editing the mode.

1. Highlight one program mode on the Mode

palette.

2. Click or drag over on the area where you

want to apply the highlighted program mode.

Double click to create your customized program mode.

Weekly Programming

Under the Smart Home tab, click Master Program on the left side of the webpage.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

1. Highlight one program mode on the “Mode palette”.

2. Click or drag over on the area where you want to apply the

highlighted program mode.

Choose a predefined Special Day to edit or apply

From left to right:

a. Create a new Special Day b. Delete a Special Day c. Apply the selected Special Day d. Reset to original settings

Double click to create your customized program mode.

Double click on a program mode to start editing the mode.

Special Days Programming

Under the Smart Home tab, click Special Day on the left side of the webpage.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Press to view the programmed schedules for the next 3 days.

Next Three Days Programming

1. Under the Smart Home tab, click Thermostat on the left side of the webpage.

2. Scroll down to the bottom of the current webpage.

Events Programming

1. Under the Smart Home tab, click Events on the upper right side of the webpage as shown in the

green box below.

2. Click New Event to start adding a new event, e.g. Home, as shown in the red box below.

3. Click Next to proceed.

4. A dialog box displays as shown below.

5. Click the Apply Filter option from the drop list to add devices in one specific room.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

6. Example 1: click on MyE

Tstat and then click on Next

7. Adjust thermostat

settings for the event and then click on OK to finish.

8. Example 2: click on MyE

Plug and then click on Next.

9. Select ON or OFF and

then click on OK to finish.

10. Once you finish adding

devices, click on Finish to complete.

Created “Home” event

Rearrange the device list: Method One:

Press and hold to drag the device to its left or right to arrange the order of the device list.

Method Two:

Press Prev to move the selected device one position left in the device list; Press Next to move the selected device one position right in the device list.

Hover your mouse over the device and click on the showed Edit button to edit it or click on the Delete button to remove it.

Select this check box to trigger the actions of devices one by one in the order of their arrangement. Uncheck it to let the devices to be triggered randomly.

Select an event to apply

Create a new event

Add new devices to the event

Setup triggering conditions for the event

Rename the event

11. A list of devices under Home event is displayed as shown in the below:

MyEnergy Domain Inc. Operating Manual Smart Thermostat

MyE BUTTONTM ➍

SYSTEM button ➌

Thermostat Storage

Follow the directions listed below before placing your MyE Smart Thermostat in storage:

Warning: if you fail to follow the instructed steps, your thermostat may run out of power. If the

power runs out completely you thermostat will not charge normally.

Turning off the MyE Thermostat

1. Press SYSTEM button ➌ to set the system to be Off (See the System Setting section on page 12).

2. Press and hold SYSTEM button ➌ + MyE BUTTON ➍ until the touchscreen turns off.

Storing the MyE Thermostat

1. Place the MyE thermostat, the Installation Guide, and Operating Manual back into its original packaging.

2. Store the device in a dry, safe location.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Problem

Possible Causes and Corrections

The thermostat Liquid Crystal Display (LCD) does not display.

 The thermostat is off. Press the Reset button.  The battery is dead after a long storage. Allow an hour or so

for it to recharge.

Cannot set the heating set-point higher or the cooling set-point lower.

The set-point limit has been reached (55~90ºF).

Heating does not come on.

 System is not set to Heat.  The room temperature is higher than the heating set-point.

Cooling does not come on.

 System is not set to Cool.  The room temperature is lower than the cooling set-point.

The thermostat has a display, but the key pad does not work. Nothing happens when I press buttons.

The Key-Lock is on. Use one of the following methods to turn it off:

 Simultaneously press MyE Button + Menu buttons on the

thermostat.

 Go to the Dashboard page of the Web interface and click

the Key-Lock icon to turn it into .

After the installation, I cannot control the thermostat from the Web or smart phone. The thermostat and gateway are all powered on.

 The remote control is disabled. Press the Connections

button on the thermostat.

 If the icon flashes, the Gateway may be too far away

from the thermostat. Try to place it closer to the thermostat.

 If both and signs flash, the internet connection is lost.

Please check if the Gateway is powered up or the home internet connection is good.

Troubleshooting and FAQs

This appendix provides a platform to present resolutions to problems that may occur while installing or running the MyE Smart Thermostat as well as answers to the most frequently asked questions (FAQs).

Troubleshooting

If the above suggested corrections do not fix the problem, or the problem you are having is not in the list, please contact our customer service at support@myenergydomain.com.

Frequently Asked Questions

Question 1: Do I have to register the product in order to use the thermostat?

By registering the product, it gives you the ability to monitor and control your home’s temperature and energy use from anywhere anytime, plus a series of great tools that help you optimize the temperature control, evaluate your home’s energy efficiency, and receive recommendations for saving energy and money with home improvements and retrofits.

Of course, the thermostat still provides basic temperature control functionalities even without registering it online, but you will not be able to program it or control it remotely. Therefore, we strongly encourage you to register the product online before you use it.

Question 2: Can the thermostat be used without the Smart Home Gateway?

Yes, the Smart Thermostat can be used without the Smart Home Gateway. However, The Smart Home Gateway provides the internet access for the Smart Thermostat, so you will be able to enjoy all the benefits outlined in the answer to the last question. Without Smart Home Gateway, you will not be able to program the Smart Thermostat neither over your smart phone nor through the website. Therefore, we

strongly encourage you to set up the Smart Home Gateway before using the thermostat.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Question 3: Does a Smart Home Gateway only connect to one Smart Thermostat?

No. You only need one Smart Home Gateway for your house. It works with multiple MyETM Smart Thermostats. You only need extra thermostats for additional zones.

Question 4: How do I set my own daily temperature program?

Please refer to the section on page 17 for the phone method or the Weekly Programming section on page 22 for the Internet method under Thermostat Programming for detailed instructions.

Question 5: I am going on vacation for a few days. How do I save energy but also ensure that the house

temperature is comfortable when I return? Use either the Special Days or Event feature. Please refer to Special Days Programming section on

page 17 for the phone method or on page 23 for the Internet method; and Events Programming on page

20 for the phone method or on page 25 for the Internet method under Thermostat Programming for

detailed instructions.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

3-Year Limited Product Warranty

MyEnergy Domain warrants the MyE workmanship under normal use and service conditions. If the MyETM Smart Thermostat fails to meet or exceed the specified performance within 3 (three) years from the date of purchase, MyE Domain will either repair or replace the MyETM Smart Thermostat product at our discretion within a reasonable period of time. The repair or replacement remedy shall be the sole and exclusive remedy provided under this Limited Product Warranty.

This Limited Product Warranty does not cover any transportation costs for the return of the MyE Smart Thermostat, or for reshipment of any repaired or replaced thermostat, or costs associated with installation, removal or re-installation of the MyE Smart Thermostat product.

This Limited Warranty does not apply if, according to MyEnergy Domain absolute judgment, any of the following has occurred:

 Accidental damage, abuse or neglect.  Alteration or attempted repair by anyone other than MyEnergy Domain or authorized dealer.  “Acts of God”, including but not limited to: lightning, fire, flood, earthquakes, power failure surges

or vandalism.

 Electrical damage due to errors including but not limited to failures on following MyE Smart

Thermostat Installation Manual and MyE Smart Thermostat Operating Manual.

 The serial number or product specification label have been removed or modified in any manner.

If you believe that you have a valid claim under this Limited Product Warranty, complete the following for your claim to be accepted:

Write or email MyEnergy Domain to obtain return authorization.

MyEnergy Domain P.O.Box 6109 Omaha, NE 68106

info@myenergydomain.com

(i) Return it, with a bill of sale or other dated proof of purchase, a copy of your return authorization to the

retailer from which you purchased it, or

(ii) Package it carefully, along with proof of purchase (including date of purchase), a short description of

the malfunction, and a copy of your return authorization and mail it, postage prepaid, to the address given above in item (i).

Smart Thermostat product to be free from defects in materials and

MyE Domain’s sole responsibility shall be to repair or replace the product within the terms stated above.

Any damage that might occur during shipment is the responsibility of the buyer and not MyEnergy Domain. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

If you have any questions concerning this warranty, please email to info@myenergydomain.com.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Index

Alert ..................................................................................... 5

Also Needed ................................ ........................................ 6

App Store ............................................................................ 7

Battery ................................................................................. 5

Before You Get Started ....................................................... 6

Button

Connection ...................................................................... 2

Down ............................................................................... 3

Fan.................................................................................. 3

Menu .............................................................................. 2

MyE ................................................................................. 3

System ............................................................................ 3

Up ................................................................................... 3

Buttons

Touch Screen .................................................................. 2

Card

2D Barcode ..................................................................... 7

Change Password.............................................................. 8

Change Username ............................................................. 8

Check the Package Contents ............................................ 6

Claim ................................................................................... 1

Clock Setting.................................................................... 11

Clock Setup ......................................................................... 2

Conditions

Outdoor ........................................................................... 2

Connection

Internet ............................................................................ 4

Connection Button ............................................................... 2

Cost

High ................................................................................ 5

Create a MyE Account ......................................................... 7

Current Electricity Price ....................................................... 2

Current Fan Mode ............................................................... 4

Current Power ..................................................................... 2

Current Setting

Thermostat .................................................................... 22

Current System Mode .......................................................... 4

Current Time ....................................................................... 4

Dashboard

Thermostat Control ..................................................... 16

Down Button ................................ ........................................ 3

Download the MyE App ................................ ..................... 7

Electricity Price

Current ............................................................................ 2

Emergency Heat .................................................................. 3

Event ................................................................................ 15

Events Programming ................................................... 20, 25

Fan Button ........................................................................... 3

Fan Setting ........................................................................ 11

FAQ ................................................................................... 27

Frequently Asked Questions .............................................. 27

Get Started .......................................................................... 6

Hardware Setup ................................................................. 10

Heat

Emergency ...................................................................... 3

Heating/Cooling Stage ......................................................... 4

High Cost............................................................................. 5

Information

Safety ............................................................................. 1

Install MyE Smart Thermostat ............................................ 10

Internet Connection ............................................................. 4

Keypad Lock ........................................................................ 5

Leaf

MyE ................................................................................. 5

Lock

Keypad ............................................................................ 5

Lock Touch Screen ......................................................... 12

Menu Button ...................................................................... 2

Meter

Smart .............................................................................. 4

Mode

Current Fan .................................................................... 4

Current System ............................................................... 4

MyE Account

Create............................................................................. 7

MyE App

Download ...................................................................... 7

MyE Button ......................................................................... 3

MyE Gateway

Setup ............................................................................ 10

MyE Leaf ............................................................................. 5

MyE Smart Thermostat

Install ............................................................................ 10

MyE Website

Using ......................................................................... 8, 9

Needed ............................................................................... 6

Next 24 Hours ................................................................... 15

Next 24 Hours Programming ............................................. 19

Next Three Days Programming ......................................... 25

Online/Offline Control

Switch between ............................................................ 13

Operations

Thermostat .................................................................. 11

Outdoor Conditions ............................................................. 2

Package Contents ............................................................. 6

Password

Change .......................................................................... 8

Permanent Temperature Override ..................................... 14

Phone

Programming Through .................................................. 16

Using .......................................................................... 7, 9

Power

Current ........................................................................... 2

Product Warranty .............................................................. 29

Programming

Events .................................................................... 20, 25

Next 24 Hours ............................................................... 19

Next Three Days ........................................................... 25

Special Days ......................................................... 18, 24

Weekly ................................................................... 17, 23

Programming Through the Phone ..................................... 16

Programming Through the Website ................................... 21

Questions

Frequently Asked .......................................................... 27

Rename the Thermostat ................................ .............. 16, 21

Reset Wireless Pairing ................................ ...................... 12

Room Temperature ............................................................. 4

Room Temperature Set Point .............................................. 4

Safety Information ............................................................. 1

Set Point

Room Temperature ......................................................... 4

Setting

Clock ........................................................................... 11

Fan ............................................................................... 11

System ......................................................................... 12

Temperature Override................................................... 13

Setup

Clock .............................................................................. 2

Hardware ................................................................ ...... 10

Setup MyE Gateway ......................................................... 10

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Signal Strength .................................................................... 4

Smart Meter ......................................................................... 4

Special Days ..................................................................... 15

Special Days Programming....................................... 18, 24

Stage

Heating/Cooling ............................................................... 4

Strength

Signal .............................................................................. 4

Switch between Online/Offline Control ............................... 13

System Button ..................................................................... 3

System Setting ................................................................. 12

Temperature

Room .............................................................................. 4

Temperature Override

Permanent .................................................................... 14

Temporary ..................................................................... 13

Temperature Override Setting............................................ 13

Temporary Temperature Override ..................................... 13

Thermostat

Rename .................................................................. 16, 21

Thermostat Control Dashboard ...................................... 16

Thermostat Current Setting ................................................ 22

Thermostat Operations ................................................... 11

Time

Current ........................................................................... 4

Touch Screen

Lock ............................................................................. 12

Unlock ......................................................................... 12

Touch Screen Buttons ......................................................... 2

Troubleshooting .......................................................... 27, 28

Unlock Touch Screen...................................................... 12

Up Button ............................................................................ 3

Username

Change .......................................................................... 8

Using a Phone ................................................................ 7, 9

Using the MyE Website ................................................. 8, 9

Warning .............................................................................. 5

Warranty

Product ......................................................................... 29

Website

Programming Through .................................................. 21

Weekly .............................................................................. 15

Weekly Programming................................................ 17, 23

Welcome ............................................................................. 1

Wireless Pairing

Reset ............................................................................ 12

MYE Smart Thermostat Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual