MYE Smart Thermostat Operating Manual

MyE

Smart Home Products

Smart Thermostat

Operating Manual

www.myenergydomain.com

TM

ATTENTION: Please read carefully and save this operating manual for future reference.

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Copyright Notice

© 2014 by MyEnergy Domain, Inc.
All Rights Reserved. Published 2014.
Printed in the United States of America.

No part of this document covered by the copyrights hereon may be reproduced or copied in any form or
by any means – graphic, electronic, or mechanical, including photocopying, taping or information storage
and retrieval systems – except as may be expressly permitted by the 1976 Copyright Act or with written
permission of the publisher.

All correspondence and inquiries should be directed to:
MyE Smart Home Products

P.O. Box 6109
Omaha, NE 68106

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

Table of Contents

COPYRIGHT NOTICE .............................................................................................................................................. I

TABLE OF CONTENTS ...........................................................................................................................................II

WELCOME ................................................................................................................................................................. 1

CLAIM ........................................................................................................................................................................ 1

IMPORTANT SAFETY INFORMATION ............................................................................................................................ 1

MEET YOUR NEW MYETM SMART THERMOSTAT ......................................................................................... 2

TOUCH SCREEN BUTTONS .......................................................................................................................................... 2

Menu Button ➊ ..................................................................................................................................................... 2

Connection Button ➋ ................................................................ ................................................................ ............ 2

System Button ➌ ................................................................................................................................................... 3

MyE Button ➍ ....................................................................................................................................................... 3

Fan Button ➎ ........................................................................................................................................................ 3

Up/Down Button

TOUCH SCREEN DISPLAY ........................................................................................................................................... 3

Room Temperature Ⓐ ........................................................................................................................................... 4

Current Time Ⓑ..................................................................................................................................................... 4

Room Temperature Set Point Ⓒ ............................................................................................................................ 4

Current System Mode Ⓓ ....................................................................................................................................... 4

Current Fan Mode Ⓔ ............................................................................................................................................ 4

Heating/Cooling Stage Ⓕ ...................................................................................................................................... 4

Signal Strength Ⓖ ................................................................................................................................................. 4

Internet Connection Ⓗ ................................................................ ................................................................ .......... 4

Smart Meter Ⓘ ...................................................................................................................................................... 4

Keypad Lock Ⓙ ................................................................ ................................................................ ..................... 5

MyE Leaf Ⓚ........................................................................................................................................................... 5

Alert Ⓛ .................................................................................................................................................................. 5

Warning Ⓜ ............................................................................................................................................................ 5

High Cost Ⓝ .......................................................................................................................................................... 5

➏, ➐

....................................................................................................................................... 3

Battery Ⓞ .............................................................................................................................................................. 5

BEFORE YOU GET STARTED ................................................................................................................................ 6

CHECK THE PACKAGE CONTENTS ............................................................................................................................... 6

ALSO NEEDED ............................................................................................................................................................ 6

DOWNLOAD THE MYE APP......................................................................................................................................... 7

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

CREATE A MYE ACCOUNT ................................................................ ................................................................ ......... 7

Using a Smart Mobile Phone ................................................................................................................................. 7

Using the MyE Website .......................................................................................................................................... 8

CHANGE USERNAME AND PASSWORD ........................................................................................................................ 8

Using a Smart Mobile Phone ................................................................................................................................. 8

Using the MyE Website .......................................................................................................................................... 8

REGISTER MYE GATEWAY ......................................................................................................................................... 9

Using a Smart Mobile Phone ................................................................................................................................. 9

Using the MyE Website .......................................................................................................................................... 9

HARDWARE SETUP ............................................................................................................................................... 10

SETUP MYE GATEWAY ............................................................................................................................................ 10

INSTALL MYE SMART THERMOSTAT ........................................................................................................................ 10

THERMOSTAT OPERATIONS ............................................................................................................................. 11

CLOCK SETTING ....................................................................................................................................................... 11

FAN SETTING ............................................................................................................................................................ 11

SYSTEM SETTING ...................................................................................................................................................... 12

LOCK/UNLOCK TOUCH SCREEN ............................................................................................................................... 12

RESET WIRELESS PAIRING ........................................................................................................................................ 12

SWITCH BETWEEN ONLINE/OFFLINE CONTROL ........................................................................................................ 13

TEMPERATURE HOLD/OVERRIDE SETTING ............................................................................................................... 13

Temporary Temperature Hold/Override................................................................................................ .............. 13

Permanent Temperature Hold/Override .............................................................................................................. 14

THERMOSTAT PROGRAMMING ....................................................................................................................... 15

INTRODUCTION ......................................................................................................................................................... 15

Weekly.................................................................................................................................................................. 15

Special Days ........................................................................................................................................................ 15

Next 24 Hours ...................................................................................................................................................... 15

Event .................................................................................................................................................................... 15

PROGRAMMING THROUGH THE PHONE ..................................................................................................................... 16

Rename the Thermostat ....................................................................................................................................... 16

Thermostat Control Dashboard ........................................................................................................................... 16

Weekly Programming .......................................................................................................................................... 17

Special Days Programming ................................................................................................................................. 18

Next 24 Hours Programming ............................................................................................................................... 19

Events Programming ........................................................................................................................................... 20

PROGRAMMING THROUGH THE WEBSITE ................................ ................................................................ .................. 21

Rename the Thermostat ....................................................................................................................................... 21

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Thermostat Current Setting ................................................................................................................................. 22

Weekly Programming .......................................................................................................................................... 23

Special Days Programming ................................................................................................................................. 24

Next Three Days Programming ........................................................................................................................... 25

Events Programming ........................................................................................................................................... 25

TROUBLESHOOTING AND FAQS ....................................................................................................................... 27

TROUBLESHOOTING .................................................................................................................................................. 28

FREQUENTLY ASKED QUESTIONS ............................................................................................................................. 28

3-YEAR LIMITED PRODUCT WARRANTY ...................................................................................................... 30

INDEX ........................................................................................................................................................................ 31

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Welcome

Thank you for purchasing your new MyETM Smart Thermostat. It is a programmable wireless
communicating thermostat that is compatible with most of the HVAC equipment available on the US
market. It communicates with the MyETM Smart Home Gateway wirelessly, and can be programmed via
the intuitive graphic interface at our website www.myenergydomain.com or by using the MyE app. It will
provide you with comfort, convenience, and energy savings for years to come. Following are some of the
unique features of the MyETM Smart Thermostat.

 24/7 programmable schedules through an intuitive graphic interface provides the ultimate comfort and

economy.

 Ability to remotely monitor and control the temperature and energy usage of your home anywhere

anytime providing maximum convenience.

 Capability to communicate with smart meters that operate demand controls and provide real-time

pricing help you cut utility bills even more.

 Expandable to a smart home system by adding smart products at affordable prices from MyETM.
 The MyEnergy Domain website provides a slew of powerful tools which allow you to optimize

temperature control as well as evaluate your home’s energy efficiency and possible upgrades or

retrofits.

Claim

Warning: Before installing and using your MyE Smart Thermostat, read and follow the Installation

guide and Operating manual carefully to get the most out of your product. Save this manual for
future reference. MyE Smart Thermostat Users are liable for any damage or loss due to incorrect
operation of the MyE Smart Thermostat.

Important Safety Information

Your MyE Smart Thermostat is designed and manufactured to operate within the following limits:

 This thermostat has a touch screen interface. Always press the screen with your fingertip. The use of

sharp object can damage the thermostat.

 Do not use in a wet or damp environment. All MyE Smart Home Products should be installed and

used indoors.

 Do not install near any heat sources such as radiators, heat registers, stoves, or other appliances that

produce heat.

 Do not open the Smart Thermostat case.
 For maintenance or repair, please refer to the directions provided in the 3-Year Limited Product

Warranty included at the end of this document.

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

➐ ➏ ➎

➍

➌
➋

➊

Meet Your New MyETM Smart Thermostat

Touch Screen Buttons

➊ = Menu
➋ = Connection
➌ = System

➍ = MyE ButtonTM
➎ = Fan
➏ = Up

➐ = Down

Menu Button ➊

Press the Menu button to display the following information:
Pressing the Menu icon cycles through the options listed below. Pausing at an option, displays it for a few

seconds before the screen goes dark. Pressing the MyE ButtonTM (➍) activates the screen and displays
the menu option where the cycle was paused.

 Outdoor Conditions including outdoor temperature and humidity. The outdoor temperature

displays first then automatically cycles to the humidity.

 Current Electricity Price (only if a smart meter is present).

 Current Power (only if a smart meter is present).
 Clock Setup (only necessary if you plan to use the thermostat offline; otherwise, the clock

syncs automatically).

Connection Button ➋

With no smart meter the options available are with or without the Internet control.
If there is a smart meter, then the display will cycle through the following control settings:

 Both internet control and smart-grid control.
 Internet control without smart-grid control.
 Smart-grid control without internet control.
 No internet control or smart-grid control.

© Copyright MyEnergy Domain, Inc., 2014

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

Ⓒ Ⓓ Ⓔ

Ⓝ Ⓜ Ⓛ Ⓚ Ⓙ Ⓘ Ⓗ

Ⓖ

Ⓕ

Ⓐ

Ⓑ

Note: Press the Connection icon to cycle between the available options. Release the selection

button when the desired option is displayed on the screen to activate the desired option.

System Button ➌

Press to select a system mode: Auto, Heat, Em Heat, Off, Cool.

Note: Emergency Heat (Em Heat) only impacts structures utilizing heat pumps when the outside

temperature is below 35° F. Activating Em Heat starts the backup heat source when the heat pump
has a malfunction or cannot maintain a comfortable temperature within the structure.

MyE Button ➍

This button is multi-functional. Pressing the button lights up the current settings on the touch screen.
Read Clock Setting, Lock/Unlock Touch Screen, Reset Wireless Pairing, Temperature

Hold/Override Setting for more functions.

Fan Button ➎

Press to toggle between Fan On and Fan Auto.

Up/Down Button ➏, ➐

 Press Up ➏ or Down ➐ buttons to raise or lower the temperature set-point.
 When under Clock Setup mode, press Up ➏ or Down ➐ buttons to adjust current time display.

Touch Screen Display

Ⓐ = Room Temperature
Ⓑ = Current Time
Ⓒ = Room Temperature Set Point
Ⓓ = Current System Mode
Ⓔ = Current Fan Mode

Ⓕ = Heating/Cooling Stage
Ⓖ = Signal Strength
Ⓗ = Internet Connection
Ⓘ = Smart Meter
Ⓙ = Keypad Lock

Ⓚ = MyE LeafTM
Ⓛ = Alert
Ⓜ = Warning
Ⓝ = High $ (High Cost)
Ⓞ = Battery

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© Copyright MyEnergy Domain, Inc., 2014

MyEnergy Domain Inc. Operating Manual Smart Thermostat

Room Temperature Ⓐ

Real time room temperature measured by the temperature sensor integrated in the MyE Smart
Thermostat.

Current Time Ⓑ

Current time uses the system time by default; however, it can be set by following the directions in the

Temperature Hold/Override Setting sections.

Room Temperature Set Point Ⓒ

Press Up ➏ or Down ➐ buttons to raise or lower the temperature set-point.

Current System Mode Ⓓ

Indicates if the system is running on the heat or cool cycle.

Current Fan Mode Ⓔ

Indicates whether the fan is currently running or stopped.

Heating/Cooling Stage Ⓕ

This indicates what stage of heating/cooling is activated.

Note: The screen displays either the flames (heat) or snowflakes (cooling) as activated. Both are

listed here for illustrative purposes, only one or the other actually displays.

Signal Strength Ⓖ

The status of the wireless connection between the MyE Smart Thermostat and the MyE Smart Home
Gateway.

Note: If the MyE Smart Thermostat losses wireless communication with the MyE Smart Home

Gateway, the icon flashes.

Internet Connection Ⓗ

The status of internet connection between the MyE Gateway and the MyE Server.

Note: If the Internet connection is lost, both and icons flash. When the icons flash, all

control is through the local thermostat as remote control is unavailable.

Smart Meter Ⓘ

This icon indicates a smart meter is present.
Please refer to Menu Button ➊ and Connection Button ➋ sections for smart meter related operations.

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

Keypad Lock Ⓙ

This icon indicates when the keypad is locked. No icon displays when the screen is unlocked. See the

Lock/Unlock Touch Screen section on page 12 for details.

MyE Leaf Ⓚ

Changes color according to the set-point:

 Green means energy saving.
 Red means energy wasting.
 No leaf means energy neutral (running at standard energy use).

Alert Ⓛ

This icon indicates a maintenance issue with the HVAC system.

Warning Ⓜ

This icon indicates the thermostat detected a fault within the HVAC system which needs immediate
attention.

High Cost Ⓝ

This icon indicates a spike in electricity cost and is used only if there is a smart meter within the system
and the utility has a variable price program.

Note:

1. This sign flashes if the electric utility company indicates that current electricity prices are about

to spike or are already high, and continues to flash until the prices fall below the high cost level.

2. The user can define the high price threshold using the Smart Home/Thermostat Setup found at

www.MyEnergyDomain.com.

Battery Ⓞ

This sign indicates the rechargeable battery is critically low which typically does not happen under normal
usage. If the sign displays for more than an hour, please refer to the directions provided in the 3-Year

Limited Product Warranty included at the end of this document.

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

 Smart phone, tablet, and/or computer (Optional)
 WiFi access
 Access to the free MyE Mobile App
 MyE account
 A router (Optional, see the Setup MyE Gateway section.)

 Wire Designation Label Sheet

 Installation Guide
 Operating Manual

 MyETM Smart Thermostat
 Mounting Plate

 Wiring Block

 Cardboard Mounting Template

 Screw Driver

 Wall Anchor and Mounting

Screw (2 for each)

 MyETM Smart Home Gateway

Before You Get Started

Check the Package Contents

Note: This manual is for guidance on how to use your MyE Smart Thermostat. For installation,

carefully read and follow included MyE Smart Thermostat Installation Manual.

Also Needed

© Copyright MyEnergy Domain, Inc., 2014

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MyEnergy Domain Inc. Operating Manual Smart Thermostat

Figure 1: MyE App login page.

Figure 2: Label on the back of
the MyE Gateway.

If it is your first time using MyE Smart Home Products, you may need to take the following steps before
you can adjust MyE Smart Thermostat settings through your phone or computer:

1. Download the MyE App (see page 7).

2. Create a MyE Account (see page 7).

3. Change Username and Password (see page 8).

4. Register MyE Gateway (see page 8).

Note: Hereafter, this manual uses the term MyE Gateway to refer to the MyE Smart Home

Gateway and MyE Thermostat to refer to the term MyE Smart Thermostat.

Download the MyE App

You can download the MyE App via two methods:

1. Use the included 2D Barcode Card: Use your smart phone to scan the 2D barcode.

Note: Scanning the barcode automatically accesses the App Store where the MyE App can be

downloaded.

2. Use the App Store:

 Open the App Store on your phone.
 Type in MyE in the search field.

 Locate our app icon .
 Click the icon to download and install the MyE App.

Create a MyE Account

You can create a MyE account either on your phone or through our website:

Using a Smart Mobile Phone

1. Open your MyE app.

2. Select the Scan Barcode to Register/Login button as shown in

Figure 1.

3. Scan the 2D barcode identified by the red box on the bottom left corner

of the gateway as shown in Figure 2.

4. When the 2D barcode is scanned, the program automatically creates a

MyE account and registers the gateway for your physical street
address. You will be assigned a default username and password:

 Username: Gateway MID number (gold box in the upper right

corner as shown in Figure 2.

 Password: Gateway PIN number (green box in the lower right

corner as shown in Figure 2.

 Change the Username and Password (see the Change

Username and Password section on page 8 for an explanation).

5. Your gateway is now registered and your account is ready to use!

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© Copyright MyEnergy Domain, Inc., 2014