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6 FAQ (Frequently asked questions and their answers)
1. The radio controlled clockwork doesn’t receive the time signal, although other clocks in the room do.
• Check the batteries (Are the batteries installed in the correct electrical position? Are the batteries
strong enough? Try new batteries.)
• Bring the radio clock out of the area of influence (distance > 1 m) of television, monitors, telepho
ne, etc. and start it again (Insert the batteries again)
• Check all the connections: has a connector loosened inside the clock?
• The surroundings of the clock cannot be completely made of metal. The more metal, the worse is
the reception!
2. The clock hands don’t stop moving around the clock face (> 4 min)
• Check the batteries (voltage? Change the batteries)
3. The clock hands stay at 4:00, 8:00 or 12:00 o’clock (> 10 min)
• See point 1.
• Take the batteries out for at least 2 minutes and then put them back in.
4. The batteries were removed and inserted again but the clockwork doesn’t restart
• After removing the batteries, wait for approx. 3 minutes. Then insert the batteries again.
5. Time Change (summer/winter) doesn’t function correctly.
• See point 1
• Check to see if the clock is receiving a signal
6. myBIRDy doesn’t play any melodies or sounds
• Check to see if the SD-Card is inserted correctly
• Check to see if the volume control could be turned to zero (all the way down in counterclockwise
direction), and, if so, turn up the volume to the desired level.
• Have you configured the sounds with your PC-Tool and synchronized your SD-Card with the
PC-Tool?
• Is an external speaker hooked up to the clock? In this case, the internal speaker is deactivated.
• Push the Demo-Button (2) to see if your sounds and the cuckoo are played.If this is not the case,
remove the SD-Card from the clock, and use the PC-Tool to check if you have configured your SD Card with sounds/melodies.
Synchronize the sounds/melodies once again onto your SD-Card following the instructions on the Video
Tutorial that is on the SD-Card. On removing the SD-Card from your PC, be careful that you disconnect the
SD-Card by clicking with the right-mouse-click “Remove Hardware Safely”
7. The myBIRDy doesn’t accept mp3 files.
• Check to see if you have connected the external converter „Lame.exe“
• Check to see if you have typed in the right path name for the external converter
• Upon selecting a sound, you can choose between “mp3” and “wav”.
See Chapter 5.5 Activating and Selecting Sounds
8. Problems with installing and starting the PC-Tool, or an error message appears upon starting the
PC-Tool?
• Check to see if you have Administrator Authorization on your PC.