In this manual we describe and illustrate how to ride safely and keep
yourbicycle in a safe, trouble free operating condition.
Owner’s responsibility and important points
Your new Bicycle and this manual comply with the safety
requirements laid down in the new ISO 4210:2014 - Safety
requirements for Bicycles and ISO 8098 - Safety Standard for young
Children’s bicycles.The new standards bring together the older
separate standards:
(EN 14781, 14766, 14765, 14764).
It comprises of 9 parts covering: Terms & Definitions, Requirements,
Common Test Methods, Braking Test Methods, Steering Test
Methods, Frame & Fork Test Methods, Wheel & Rim Test Methods,
Pedals & Crank Test Methods and Saddles & Seatpost Test
Methods.
These 9 parts share a common test method to ensure the quality
and safety of all cycles supplied, the test methods for each intended
cycle use may be different such as the mass, height, load or cycle
duration, ISO 4210 applies to Road, Mountain, City & Trekking and
young adult cycles, but does not apply to specialised types of cycles
such as Tandems, Stunt or competition bikes.
The second part of the new standard is ISO 8098, this specifies
the safety and performance requirements and test methods for
the design, assembly and testing of sub-assemblies and fully
assembled bicycles for young children - this standard is defined by
saddle height. This standard is defined by bikes with a maximum
saddle height of more than 435mm and less than 635mm so in
relation to our Townsend and Elswick kids bikes this will apply to
bikes of 12”,14”,16” and some 18” wheel bicycles, it is not applicable
to special types of bicycles such as BMX bicycles. Your new bicycle
will have the relevant standard where applicable visibly labeled
either on the outer box or main frame of the cycle near the cranks.
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LOCATION OF PARTS WITH ROUTINE MAINTENANCE
CHECKS AND LUBRICATION
Refer to table of Recommended torque values - page 6.
Half Yearly - Remove and clean, lubricate chain, derailleur gears and all cables. Check and replace as required.
Yearly - Remove, clean and regrease hub axles, bottom bracket set and headset.
NB - Wash cycle weekly with warm soapy water and polish dry with a soft cloth. Do not pressure wash.
SAFE CYCLING AND SAFETY TIPS
Before you ride your bicycle at any time make sure it is in a safe operating condition. Particularly check that your:-
• Bicycle’s nuts, bolts and parts are tight and not worn or damaged.
• Riding position is comfortable (refer to page 5).
• Brakes are operating effectively.
• Steering is free with no excessive play.
• Wheels run true and hub bearings are correctly adjusted.
• Wheels are properly secured and locked to frame/fork.
• Tyres are in good condition and inflated to correct pressure.
• Pedals are securely tightened to pedal cranks.
• Gears are correctly adjusted.
• All reflectors are in position.
After you have made any adjustments to your bicycle, check that all nuts and bolts are securely tightened and cables
are free from kinks and fixed securely to the bicycle frame.
Every six months (more frequently if high mileage or subject to heavy use) your bicycle should be professionally
checked to ensure that it is in correct and safe working order. A ‘Service Record’ is provided for your use.
3
To ensure your safety:
• Do not ride on same side of road as oncoming traffic.
• Do not ride two side by side.
• Do not carry a passenger unless cycle is equipped to do so.
• Do not swerve in and out of traffic.
• Do not hang items over the handlebars to impede steering or catch in the front wheel.
• Do not hold on to another vehicle.
• Do not ride too close behind another vehicle.
CAUTION: Wet Weather Riding No brakes work as well under wet or icy conditions as they do under
dry conditions. In wet weather special precautions must be taken to assure safe stopping. Ride slower
than normal and apply your brakes well in advance of anticipated stops.
CAUTION: Night Riding We recommend you minimise the time you ride after dark. If you should have
to be out on your bicycle at night you must comply with the law, use a headlight (white) and a tail-light
(red) on your bicycle in addition to the all-around reflectors that are fitted. For added safety wear light
coloured clothing with reflective stripes. Check that the bicycle reflectors are firmly secured in their
correct position, clean and not obscured. Damaged reflectors must be replaced immediately.
Riding Position
It is important that you and your bicycle are fitted to each other, not only for comfort and riding ease
but for control and safety. Normally your Dealer will custom fit your bicycle to you but the following few
pages should help you to find your most comfortable, safe and efficient position.
SETTING UP YOUR BIKE
4
SEAT
Seat Adjustment
Loosen the nut on the seat-post clamp enough to allow the saddle to move backwards or forwards.
The seat can then be aligned and the angle can also be adjusted. It is recommended that the seat be
parallel to the ground. To adjust the seat up and down, loosen the binder-bolt on the seat tube, position
the seat and re-tighten the binder-bolt.
CAUTION: Insert the seat-post to a point above the insertion mark. The MINIMUM INSERTION MARK
should not be visible. Securely tighten the seat-post binder bolt by using an Allen key or a 13 mm
spanner. Test by grasping the seat and attempting to turn. Keep tightening until the seat will no longer
turn. Refer to table of recommended torque values on page 6
Seat posts differ
according to saddle
types and accordingly
the procedure for fitting
varies. If in doubt consult
your dealer.
Seat Post adjustment—
Suspension frames.
Take care when inserting
seat post that the
protruding end cannot
interfere with the frame
suspension unit during
use. If in doubt consult
your dealer about
adjustment.
CYCLING POSITION - Seat
Saddle Angle
The seat should be horizontal or parallel with the ground. Slight variation
around the horizontal may suit individual comfort but if excessive angles are felt
necessary check other aspects of your position.
Saddle Height
The correct seat height is determined by sitting on the seat with your leg fully
extended. Your heel (in flat shoes) should just touch the pedal
when it is positioned at its lowest point. When riding normally with the ball of your
foot on the pedal your knee should be slightly flexed at the bottom of the pedal
stroke (see diagram following).
Saddle Forwards/Backwards Position
With the ball of one foot on the pedal and the cranks parallel to the ground the
saddle should be adjusted backwards or forwards to a position whereby the pedal
centre is directly below the knee joint.
Very small changes in saddle position can have a substantial effect on
performance and comfort. Consequently, whenever you make a change to
your saddle position, make only one directional change at a time and make the
changes in small increments, until you have found the point at which you are most
comfortable.
5
HANDLEBARS AND STEMS
As your cycle may be fitted with a standard ‘quill’ stem or an A-Head
stem, you must check that all the bolts are tight before cycling. ( see
page 6 for diagram)
STANDARD STEM: Loosen expander bolt so that expander wedge
is not tight in bottom of handlebar stem. Gently tap the top of the
expander bolt to further loosen the wedge, if necessary. When the
expander wedge is loose, move the handlebars up or down until you
find the optimum height at which you can easily reach the brake levers
and comfortably grasp the handlebars. Usually this height is level with,
or slightly lower than, the top of the saddle. Be sure the stem is in line
with the front wheel.
CAUTION: A minimum insertion ring is marked on the handlebar
stem and this marking should remain in the head tube. Under
no circumstances should the minimum height insertion mark be
visible on the handlebar stem. It must be down in the head tube.
When desirable height has been achieved, align the handlebar with the
front wheel and securely tighten expander bolt. It is extremely important
to tighten the expander bolt sufficiently, so that when the wheel is held
between your legs and the handlebars are twisted, the handlebars
do not move. Do not over tighten, as it may increase risk of injury to
the rider. Position grip portion of handlebars horizontally and securely
tighten the binder bolt.
Refer to table of recommended torque values on page 6.
Note: Whenever the handlebar stem is removed from the head tube
then the expander bolt should be lightly greased.
Note: On some bike’s raising the stem requires brake cable adjustment.
Do not attempt this if low profile brakes are fitted with a stem mounted
cable stop.
A-HEAD STEM: Has 2 steerer clamp bolts on the back of the stem,
which clamp around the steerer tube. Loosen these bolts to align the
stem with the front wheel. Re-tighten the steerer clamp bolts.
CAUTION: Do not adjust the top compression bolt, this should be preset to eliminate bearing play, overtightening will cause premature wear.
Contact your retailer for service.
Handlebar Position
The position of the handlebar should be set to allow a comfortable and easy reach of both gear control and brake levers.
When riding, your weight should be so balanced that your hands rest lightly on the handlebars. This prevents strain on
wrists and forearms when pedalling. If you alter the riding position, remember to tighten all nuts and bolts securely.
Refer to table of recommended torque values.
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